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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1739

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R
Raj1107
from Kanpur, Uttar Pradesh
Oct 2, 2017
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Address: Unnao, Uttar Pradesh, 209801

Maine leeco le max2 11999 ka liya tha Jo mujhe 29 September 2017 ko sham 5 bje Mila jab Maine usko check kiya to uska fingerprint sensor kam nahi kar raha tha mujhe usko replace karna hai aur phone kuch hang bhi kar raha hai meri order ID OD[protected] hai krapya meri sahayta kijiye tatha meri problem ko resalve kiya jaye
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    BurzinTodiwala
    from Rajkot, Gujarat
    Oct 2, 2017
    Resolved
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    Resolved

    Address: Surat, Gujarat, 395009
    Website: Flipkart

    I had order lenovo k8 mobile phone and had opt for and exchange of my old lenovo k4 (1.3 yrs used). Had paid difference amount. Delivery boy refused to take my old mobile just because a very small yellow spot was there on my screen, which even i didn't know had never observed, he refused said he want take, he went off. Flipkart should know that in exchange he want get 100% condition phone for t same mobile flipkart had just reduce 3000 rupees what else a flipkart expect he should get in 3000 my phone is in upto date condition i bought it in 12k a year back. Even after completing to customer care the executive also took t side of delivery boy and said it over company policy we can't take ur phone it should be in 100℅ condition, we cannot do anything. He cancelled my order in status - courier boy unable to deliver. This was the worst experience i had with flipkart i had never expected such things. I will never suggest flipkart i will definitely buy the same product with the same exchange product from amazon i am sure they will definitely except my old phone and will replace it with new one.
    +8 photos
    Nov 6, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 03, 2017
    Flipkart Customer Care's response
    We will revert on this.
    Verified Support
    Oct 05, 2017
    Flipkart Customer Care's response
    Refund has been provided to customer hence closing the complaint from our end.
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      A
      abhilash sj
      from Bengaluru, Karnataka
      Oct 2, 2017
      Resolved
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      Resolved

      Address: Bangalore, Karnataka
      Website: www.flipkart.com

      Greetings from flipkart.com!
      We regret to inform you that our courier partner was unable to deliver the following items in your order with order id od[protected]

      This msg recd aftr 6 days of order with no valid reason for cancellation, thus depriving us of benefit of buying these items from amazon from their ongoing scheme at that time. Our preference to flipkart has resulted in our loss.
      Nov 24, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 17, 2017
      Flipkart Customer Care's response
      We will revert on customer complaint.
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        M
        madanjec
        from Delhi, Delhi
        Oct 2, 2017
        Resolved
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        Resolved

        Address: 110016

        Order id-od[protected]

        My register mobile no is [protected]
        I was tak customer care all voice recoded in my mobile and then i go to coat and legal action for flipkart for wrong information.
        Tak to customer esuqutive 2oct 7.49 pm and my complai was noted me in[protected] and after the verification this complain no the another customer esuquative there was no any complain this comlain id those esuquative was wrong information and without complai noted me ciomplai no why. Please action those customer esuquative. Today flipkart was very heart me. I was all voice recoded in my mobile and then i go to coat and legal action for flipkart for wrong information.
        Dec 4, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 17, 2017
        Flipkart Customer Care's response
        We will revert on customer complaint.
        Verified Support
        Oct 23, 2017
        Flipkart Customer Care's response
        The customer complaint about the defective device. We had interacted with the customer and processed the replacement. Hence closing the complaint from our end.
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          NAVEEN Shan
          from Chennai, Tamil Nadu
          Oct 2, 2017
          Resolved
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          Resolved

          Address: Chennai, Tamil Nadu, 600044
          Website: Flipkart.com

          Team, i ordered for a voltegic home project on big billion day and got it delivered. Product is totally fake it doesn't have the brand name on the projector atall, product itself looks like a fake, picture quality is so worst that u can't even adjust and watch. Just a sticker is pasted on the external packing box saying "voltegic", it doesn't even have an mrp price on it. I requested for a refund for this product but flipkart refused saying seller didn't accept.
          Need your help to get back my money and help flipkart not to sell fake product in future
          +8 photos
          Oct 11, 2017
          Complaint marked as Resolved 
          Issue resolved Flipkart has refunded my money
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 17, 2017
          Flipkart Customer Care's response
          We will revert on customer complaint.
          Issue resolved
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            NAVEEN Shan
            from Chennai, Tamil Nadu
            Oct 2, 2017
            Resolved
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            Resolved

            Address: Chennai, Tamil Nadu, 600044
            Website: Flipkart

            Hi team, i ordered for voltegic peojector on a big billinion day for 4200 and its mrp was 9999/-. Product got delivered and the product looks totally fake, product doesn't have voltegic brand name on the device, picture quality is so worst you can't even adjust and watch... I requested for a refund to flipkart. But they rejected saying seller didn't accept. Check my images the external boxing will just have a sticker pasted on it saying voltegic.
            +1 photos
            Oct 10, 2017
            Complaint marked as Resolved 
            Flipkart called me said they have initiated my pickup request and once they receive the product they will initiate my refund request. As they said they have refunded my amount back today. Many thanks for you kind and prompt help. Thanks a time for saving my money.
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 03, 2017
            Flipkart Customer Care's response
            We will revert on this.
            Verified Support
            Oct 05, 2017
            Flipkart Customer Care's response
            Customer raised a complaint for defective issue, we've taken the refund request and provided the turn around time of pick up and refund hence closing the complaint from our end.
            Oct 10, 2017
            Updated by NAVEEN Shan
            Thanks a ton for your prompt help. Flipkart has refund my money back. Many Thsnks
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              A
              Alexis
              from Karimnagar, Telangana
              Oct 2, 2017
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu, 600113

              Order id od[protected]

              Mobile number [protected]

              I have received damaged iphone 6s but they are accepting for refund.

              Received mobile is not sealed and earphone socket is damaged not working properly..

              I have raised a complaint but flipkart is not accepting refunt.. Totally not satisfied with flipkart customer care

              Kindly help me
              +1 photos
              Nov 19, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 17, 2017
              Flipkart Customer Care's response
              We will revert on customer complaint.
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                K
                Kartik09
                from Shimla, Himachal Pradesh
                Oct 2, 2017
                Resolved
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                Resolved

                Address: Ajmer, Rajasthan
                Website: www.flipkart.com

                I have applied for the exchange of crt tv in reference of my new tv i. E lg 32" led tv but when the courier boy came to pick my tv, he rejected the exchange just becoz of a small/un nessesary part missing (Tv internal button protection plate). It is crt tv and its production has also been stopped, how could you expect a perfect tv of such model. It is working perfectly would that be not enough. Also after talking with your one of your executive she told me to cancel the order as we cannot cancel the exchange. After waiting 10 days to deliver my product, now i am getting a answer from u people that to cancel the order.
                I am very unsatisfied from this kind of behaviour from your side.
                Nov 21, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 17, 2017
                Flipkart Customer Care's response
                We will revert on customer complaint.
                Verified Support
                Oct 21, 2017
                Flipkart Customer Care's response
                Some part were missing in the exchange product so wish master denied to take the product hence closing the complaint from our end.
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                  G
                  Grv2257
                  from Bhagalpur, Bihar
                  Oct 2, 2017
                  Resolved
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                  Resolved

                  Address: 827014

                  I have done the payment but order is not confirmed yet and the amount has been deducted from the credit card. Your executives told that amount hasn't been deducted but my money is not refunded yet. Either confirm the order or refund my money. You assured that the product will be confirmed within 8 hours but it has been more than 8 hours. I ordered it on yesterday but order is not confirmed
                  +1 photos
                  Nov 18, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 17, 2017
                  Flipkart Customer Care's response
                  Hi Team,
                  We are unable to find order detail or register contact number for given complaint.
                  We request you to get in touch with our customer care team on below detail.
                  We're available 24 hours a day.
                  [protected]
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                    M
                    Miteshpatil
                    from Pune, Maharashtra
                    Oct 2, 2017
                    Resolved
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                    Address: 401504

                    I ordered a mobile lenovo k8 plus from flipkart on 24th sep 2017 & after succesfully done payment by debit card flipkart shows the status of my order is that the product is delivered you on 4th oct 2017. But on 27th sep flipkart automatically cancelled my order without any reason i got the sms that your order cancelled & refund of your amount rs.4318 is is proceed, till date amt not refunded. Then i call flipkart customer care & she said your product is cancelled because mobile is out of stock. & flipkart nothing do for it & she also accept this is our mistake but his company cant do anything after a humble request to her to solve the problem she said nothing she can do n u order once agair for purchase this mobile... I question u... Now mobile stock is available. And my ordered mobile delivery date 4 oct 2017... So why cancelled my order. Flipkart ia fraud.

                    Sir i beg to say that flipkart executive accept her mistake but she cant do anything. Why my order is cancelled before one from delivery without any perfect reason. Your executive is accept mistake of flipkart... Mobile stock is not available... Then why u accept my order... Why accept money from debit card... As per purchase order... And ur terms and condition... Ur right is order cancellation is only n only proper reason.
                    Flipkart order cancellation sms without any reason.
                    Kindly look into the matter on priority n action is requested
                    Call me [protected]
                    Nov 28, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Oct 02, 2017
                    Updated by Miteshpatil
                    Order id OD[protected]
                    Verified Support
                    Oct 17, 2017
                    Flipkart Customer Care's response
                    We will revert on customer complaint.
                    Verified Support
                    Oct 28, 2017
                    Flipkart Customer Care's response
                    We would like to inform you that we tried reaching on [protected] and [protected] but we were not able to reach you. We have sent an mail in your registered email Id: [protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.
                    Refund mila ki nhi bhai
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                      M
                      mohnish kumbhar
                      Oct 2, 2017
                      Resolved
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                      Address: Bangalore Urban, Karnataka
                      Website: Www.flipkart.com

                      Hi,
                      Flipkart has delivered faulty phone to me and now not giving return pickup for this phone. They are harassing since 1 week.
                      I have continuously following up with flipkart and even i have tweet on the twitter. The twitter guys are coordinating with me after every 2 days with no solutions.
                      Worst service by flipkart.
                      Can you please assist.
                      Regards,
                      Mohnish
                      Nov 17, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 17, 2017
                      Flipkart Customer Care's response
                      Hi Team,
                      We are unable to find order detail or register contact number for given complaint.
                      We request you to get in touch with our customer care team on below detail.
                      We're available 24 hours a day.
                      [protected]
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                        O
                        Oreo123
                        from Delhi, Delhi
                        Oct 2, 2017
                        Resolved
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                        Address: New Delhi, Delhi, 110065
                        Website: www.flipkart.com

                        "cancelled:inalsa maxie premia 80..+2 more products in ur order with order id od[protected] has been cancelled."
                        This msg recd aftr 6 days of order with no valid reason for cancellation, thus depriving us of benefit of buying these items from amazon from their ongoing scheme at that time. Our preference to flipkart has resulted in our loss.
                        Nov 8, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 03, 2017
                        Flipkart Customer Care's response
                        We will revert on this.
                        Verified Support
                        Oct 05, 2017
                        Flipkart Customer Care's response
                        We have interacted with the customer, said that he wants to know that why the product is cancelled so a per resolution told the cx it is from seller side and told the cx to place an new order and cx said that he wants to complain the courier service, feedback taken and closing the case.
                        Am buying mobile phone on flipkart online websites now my phone charger not working properly so I am going to service center but they are suffer me too much so I requested to you please look into this matter seriously need to get me out of this.my name jai bhagwan mob no [protected] bill no Going[protected] on[protected]
                        Dear Sir,

                        I Have booked lenovo k8 plus date- 24.09.2017 & order no is OD[protected] by Flipkart online.Nut today 27.09.2017 they informed me by mail your order has been canceled by flipkart because now mobile is not in stock but when i booked than mobile was in stock.

                        Thanks & Regards
                        Manoj Kumar
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                          vinayn02
                          from Bengaluru, Karnataka
                          Oct 2, 2017
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra
                          Website: www.flipkart.com

                          Hi team,
                          Date - 22nd sep'17
                          Description - i was making a purchase for a fridge on the flipkart website using my bajaj finance card. The details was entered and i clicked on proceed for the transaction to be processed but the page hung and i got a confirmation from bajaj that the charge was approved. They even send me a bill for the same but flipkart states that they didn't receive any payments. I have written several emails over the last 10 days and made several calls as well however they have had the least of the concerns about the same and are not willing to even look into it. When i did contact bajaj finance they informed that they can not do anything about it since they have processed the payment from their end and that flipkart have to cancel it for the refund to be processed. Flipkart have had the worst customer service to top this as they have not been anywhere near being helpful and at the same time they have always ensured that i am on the call with them every alternate day for an hour without a resolution.
                          Let me know incase there is any additional details needed.

                          Regards,
                          Vinay nair
                          Nov 19, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 17, 2017
                          Flipkart Customer Care's response
                          Hi Team,
                          We are unable to find order detail or register contact number for given complaint.
                          We request you to get in touch with our customer care team on below detail.
                          We're available 24 hours a day.
                          [protected]
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                            R
                            Ramashankar Mini
                            from Chennai, Tamil Nadu
                            Oct 2, 2017
                            Resolved
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                            Resolved

                            Website: www.flipkart.com

                            Hi sir i have ordered lenovo k8 plus and i got defective product. When i requested for replacement they said that you have to ship to our banglore whitefield warehouse address and i done courier by blue dart but those people who used to accept delivery in whitefield office, they refused to take saying need department name or extension number then i called flipkart customers care those people took 5 days to resolve one enquiry but till now i didn't get department or extension number to delivere my mobile. Now i don't know what to do???
                            +1 photos
                            Nov 17, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 17, 2017
                            Flipkart Customer Care's response
                            We will revert on customer complaint.
                            Still these Flipkart people keep on saying, we will call you within 24 hours but they don't.
                            I already have Whitefield warehouse address but I required department name or extension number who accept delivery there in Flipkart Whitefield warehouse address. But this people keep on saying, send your product to same address.
                            Have you mentioned the return id with your contact number
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                              Sipra Sahoo
                              from Chennai, Tamil Nadu
                              Oct 2, 2017
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu, 600026

                              Hi i returned flipkart perfect homes wardrobe on 28th sept and still the logistics dept have not updated the status and the flipkart team has not yet refunded my money and are rolling my money and delaying payment.
                              I have attached the order screenshot to understand the specifics. This is really frustrating as they are selling defective items in big billion sale and also delayibg refund even after items are returned.
                              +1 photos
                              Nov 19, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Oct 04, 2017
                              Updated by Sipra Sahoo
                              Hi I have still not received any update, flipkrt team is just giving false assurance and wasting time, request please take action against them
                              Verified Support
                              Oct 17, 2017
                              Flipkart Customer Care's response
                              We will revert on customer complaint.
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                                Siddhant Gholap
                                from Pune, Maharashtra
                                Oct 2, 2017
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra, 411021

                                Sir i had ordered being human tshirt on 24th sept 2017 order number od[protected] and estimated delivery was on 1st oct ie on sunday.. On 1st dat flipkart guy called me n said me sir i dont know ur address properly i[censored] want ur parcel den come in baner.. Wer else i stay in aundh near ccd... I replied to him i cant come u have to come n delivery me the packet on this he said ok.. But after 1 hour i got msg of due to inconvenience in delivery o[censored]r packet today.. It wil be delivered on 3rd oct... This was not expected from flipkart.. Bad delivery boy services of flipkart.. Poor services by flipkart.
                                Nov 4, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 03, 2017
                                Flipkart Customer Care's response
                                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
                                Verified Support
                                Oct 03, 2017
                                Flipkart Customer Care's response
                                We will revert on this.
                                Verified Support
                                Oct 04, 2017
                                Flipkart Customer Care's response
                                Product delivered to customer hence closing the complaining from our end.
                                Please reactivate my account with email:
                                [protected]@gmail.com AND Mobile:[protected].

                                When try to login Flipkart karte to make order success getting error like your account is inactive.

                                complaining regarding delivery boy and his services - Comment #2869694 - Image #0
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                                  Nishant.tiwari4
                                  from Mundi, Madhya Pradesh
                                  Oct 2, 2017
                                  Resolved
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                                  Resolved

                                  This is to inform you that i ordered a product (Order id od[protected] on 23/3/2017. The installation of the ac was done by flipkart executives. But they do not done the installation process properly. At the time of installation there was a minor leakage inside the pipe, so the gas leaked completely. Regarding this issue when i contacted to the customer support of the carrier ac they told me that the installation was done by flipkart so we can't do anything. When i discuss this with the flipkart they agreed to the installation amount and around 05/09/2017 they initiate the refund process. But still i haven't received my money. I found myself cheated very badly by the online giant. I have also contacted many times to customer service and wrote an email to the concern department. It has been 27 days and i still not received any response on the same. It is my humble request that i m a loyal flipkart customer from last 4 years. So again request u to resolve my issue as soon as possible.
                                  Nov 18, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 17, 2017
                                  Flipkart Customer Care's response
                                  We will revert on customer complaint.
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                                    fasil_f7
                                    from Ferokh, Kerala
                                    Oct 2, 2017
                                    Resolved
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                                    Resolved

                                    Address: Kozhikode, Kerala, 673014
                                    Website: Flipkart

                                    I have ordered a power bank with order id - od[protected] named syska power boost 100 10000 man. I was ordered at 21-sep-2017 through big billion day offer. The product still not reached me. Today 2-oct-2017 i got a cancelation message and they said order rejected. Its tracking id - fmpc[protected]. I can't reorder the product because the price is too high. Hopefully i wanted you to do something quick response.
                                    Nov 6, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 03, 2017
                                    Flipkart Customer Care's response
                                    We will revert on this.
                                    Verified Support
                                    Oct 05, 2017
                                    Flipkart Customer Care's response
                                    Informed customer that order is cancelled by the courier partner kindly place a fresh order customer agreed hence closing the complaint from our end.
                                    Oct 05, 2017
                                    Updated by fasil_f7
                                    What action you taken for complaint. I want that powerbank at amount that I was preordered. Please do it fast.
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                                      N
                                      Neil Rayer
                                      Oct 2, 2017
                                      Resolved
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                                      Resolved

                                      Address: 605004
                                      Website: www.flipkart.com

                                      I have order a lenevo phone model no. K6 power the device has a faulty display with yellowish tint and i placed a replacement complaint to flipkart. A technician visited and confirmed there is a issue with the display and confirmed my complaint. Now flipkart is regecting my return.. Telling me to visit the nearest service centre. If i can visit the service center. Then why do they have a 10 days return or replacement policy. They are sending a defective device and i need to service of my own. They why do they have policy.

                                      Now currently i received a 1400mb update (I thought it may clear the issue) and the phone didn't boot up, now its in dead condition. Even for that they didn't consider replacement. I need a replacement device flipkart.

                                      Your return reference id is :[protected]
                                      Order id
                                      Od[protected] item)
                                      Order date
                                      Sat, sep 23rd '17 11:04 am
                                      +1 photos
                                      Nov 22, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 17, 2017
                                      Flipkart Customer Care's response
                                      We will revert on customer complaint.
                                      Verified Support
                                      Oct 21, 2017
                                      Flipkart Customer Care's response
                                      Replacement has been provided to customer hence closing the complaint from our end.
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                                        A
                                        Ahmed Merchant
                                        from Rajkot, Gujarat
                                        Oct 2, 2017
                                        Resolved
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                                        Resolved

                                        Address: Ahmedabad, Gujarat, 380022

                                        I purchased a 340l double door frost free refrigerator on 21st september on big billion days sale. It was supposed to be delivered on 23rd september. But, till now (2/10/17) there are no updates regarding refrigerator. I already paid for the refrigerator by debit card. I contacted flipkart call centre many times, but the only reply i get everytime is that wait for 1-2 days you refrigerator will he delivered. Please look into this matter.
                                        Nov 11, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 03, 2017
                                        Flipkart Customer Care's response
                                        We will revert on this.
                                        Verified Support
                                        Oct 10, 2017
                                        Flipkart Customer Care's response
                                        Interacted with the customer conveyed the apology closing the issue
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