Claimed

Flipkart Complaints & Reviews

2.8
Updated: Apr 30, 2026
Complaints 47310
Resolved
25495
Unresolved
21815
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 1745

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
NAVEEN Shan
from Chennai, Tamil Nadu
Oct 2, 2017
Resolved
Report
Copy
Resolved

Address: Chennai, Tamil Nadu, 600044
Website: Flipkart

Hi team, i ordered for voltegic peojector on a big billinion day for 4200 and its mrp was 9999/-. Product got delivered and the product looks totally fake, product doesn't have voltegic brand name on the device, picture quality is so worst you can't even adjust and watch... I requested for a refund to flipkart. But they rejected saying seller didn't accept. Check my images the external boxing will just have a sticker pasted on it saying voltegic.
Oct 10, 2017
Complaint marked as Resolved 
Flipkart called me said they have initiated my pickup request and once they receive the product they will initiate my refund request. As they said they have refunded my amount back today. Many thanks for you kind and prompt help. Thanks a time for saving my money.
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2017
Flipkart Customer Care's response
We will revert on this.
Verified Support
Oct 05, 2017
Flipkart Customer Care's response
Customer raised a complaint for defective issue, we've taken the refund request and provided the turn around time of pick up and refund hence closing the complaint from our end.
Oct 10, 2017
Updated by NAVEEN Shan
Thanks a ton for your prompt help. Flipkart has refund my money back. Many Thsnks
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Alexis
    from Karimnagar, Telangana
    Oct 2, 2017
    Resolved
    Report
    Copy
    Resolved

    Address: Chennai, Tamil Nadu, 600113

    Order id od[protected]

    Mobile number [protected]

    I have received damaged iphone 6s but they are accepting for refund.

    Received mobile is not sealed and earphone socket is damaged not working properly..

    I have raised a complaint but flipkart is not accepting refunt.. Totally not satisfied with flipkart customer care

    Kindly help me
    Nov 19, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 17, 2017
    Flipkart Customer Care's response
    We will revert on customer complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Kartik09
      from Shimla, Himachal Pradesh
      Oct 2, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: Ajmer, Rajasthan
      Website: www.flipkart.com

      I have applied for the exchange of crt tv in reference of my new tv i. E lg 32" led tv but when the courier boy came to pick my tv, he rejected the exchange just becoz of a small/un nessesary part missing (Tv internal button protection plate). It is crt tv and its production has also been stopped, how could you expect a perfect tv of such model. It is working perfectly would that be not enough. Also after talking with your one of your executive she told me to cancel the order as we cannot cancel the exchange. After waiting 10 days to deliver my product, now i am getting a answer from u people that to cancel the order.
      I am very unsatisfied from this kind of behaviour from your side.
      Nov 21, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 17, 2017
      Flipkart Customer Care's response
      We will revert on customer complaint.
      Verified Support
      Oct 21, 2017
      Flipkart Customer Care's response
      Some part were missing in the exchange product so wish master denied to take the product hence closing the complaint from our end.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Grv2257
        from Bhagalpur, Bihar
        Oct 2, 2017
        Resolved
        Report
        Copy
        Resolved

        Address: 827014

        I have done the payment but order is not confirmed yet and the amount has been deducted from the credit card. Your executives told that amount hasn't been deducted but my money is not refunded yet. Either confirm the order or refund my money. You assured that the product will be confirmed within 8 hours but it has been more than 8 hours. I ordered it on yesterday but order is not confirmed
        Nov 18, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 17, 2017
        Flipkart Customer Care's response
        Hi Team,
        We are unable to find order detail or register contact number for given complaint.
        We request you to get in touch with our customer care team on below detail.
        We're available 24 hours a day.
        [protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Miteshpatil
          from Pune, Maharashtra
          Oct 2, 2017
          Resolved
          Report
          Copy
          Resolved

          Address: 401504

          I ordered a mobile lenovo k8 plus from flipkart on 24th sep 2017 & after succesfully done payment by debit card flipkart shows the status of my order is that the product is delivered you on 4th oct 2017. But on 27th sep flipkart automatically cancelled my order without any reason i got the sms that your order cancelled & refund of your amount rs.4318 is is proceed, till date amt not refunded. Then i call flipkart customer care & she said your product is cancelled because mobile is out of stock. & flipkart nothing do for it & she also accept this is our mistake but his company cant do anything after a humble request to her to solve the problem she said nothing she can do n u order once agair for purchase this mobile... I question u... Now mobile stock is available. And my ordered mobile delivery date 4 oct 2017... So why cancelled my order. Flipkart ia fraud.

          Sir i beg to say that flipkart executive accept her mistake but she cant do anything. Why my order is cancelled before one from delivery without any perfect reason. Your executive is accept mistake of flipkart... Mobile stock is not available... Then why u accept my order... Why accept money from debit card... As per purchase order... And ur terms and condition... Ur right is order cancellation is only n only proper reason.Â
          Flipkart order cancellation sms without any reason.
          Kindly look into the matter on priority n action is requested
          Call me [protected]
          Nov 28, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Oct 02, 2017
          Updated by Miteshpatil
          Order id OD[protected]
          Verified Support
          Oct 17, 2017
          Flipkart Customer Care's response
          We will revert on customer complaint.
          Verified Support
          Oct 28, 2017
          Flipkart Customer Care's response
          We would like to inform you that we tried reaching on [protected] and [protected] but we were not able to reach you. We have sent an mail in your registered email Id: [protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.
          Refund mila ki nhi bhai
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            mohnish kumbhar
            Oct 2, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: Bangalore Urban, Karnataka
            Website: Www.flipkart.com

            Hi,
            Flipkart has delivered faulty phone to me and now not giving return pickup for this phone. They are harassing since 1 week.
            I have continuously following up with flipkart and even i have tweet on the twitter. The twitter guys are coordinating with me after every 2 days with no solutions.
            Worst service by flipkart.
            Can you please assist.
            Regards,
            Mohnish
            Nov 17, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 17, 2017
            Flipkart Customer Care's response
            Hi Team,
            We are unable to find order detail or register contact number for given complaint.
            We request you to get in touch with our customer care team on below detail.
            We're available 24 hours a day.
            [protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              O
              Oreo123
              from Delhi, Delhi
              Oct 2, 2017
              Resolved
              Report
              Copy
              Resolved

              Address: New Delhi, Delhi, 110065
              Website: www.flipkart.com

              "cancelled:inalsa maxie premia 80..+2 more products in ur order with order id od[protected] has been cancelled."
              This msg recd aftr 6 days of order with no valid reason for cancellation, thus depriving us of benefit of buying these items from amazon from their ongoing scheme at that time. Our preference to flipkart has resulted in our loss.
              Nov 8, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 03, 2017
              Flipkart Customer Care's response
              We will revert on this.
              Verified Support
              Oct 05, 2017
              Flipkart Customer Care's response
              We have interacted with the customer, said that he wants to know that why the product is cancelled so a per resolution told the cx it is from seller side and told the cx to place an new order and cx said that he wants to complain the courier service, feedback taken and closing the case.
              Am buying mobile phone on flipkart online websites now my phone charger not working properly so I am going to service center but they are suffer me too much so I requested to you please look into this matter seriously need to get me out of this.my name jai bhagwan mob no [protected] bill no Going[protected] on[protected]
              Dear Sir,

              I Have booked lenovo k8 plus date- 24.09.2017 & order no is OD[protected] by Flipkart online.Nut today 27.09.2017 they informed me by mail your order has been canceled by flipkart because now mobile is not in stock but when i booked than mobile was in stock.

              Thanks & Regards
              Manoj Kumar
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                vinayn02
                from Bengaluru, Karnataka
                Oct 2, 2017
                Resolved
                Report
                Copy
                Resolved

                Address: Mumbai City, Maharashtra
                Website: www.flipkart.com

                Hi team,
                Date - 22nd sep'17
                Description - i was making a purchase for a fridge on the flipkart website using my bajaj finance card. The details was entered and i clicked on proceed for the transaction to be processed but the page hung and i got a confirmation from bajaj that the charge was approved. They even send me a bill for the same but flipkart states that they didn't receive any payments. I have written several emails over the last 10 days and made several calls as well however they have had the least of the concerns about the same and are not willing to even look into it. When i did contact bajaj finance they informed that they can not do anything about it since they have processed the payment from their end and that flipkart have to cancel it for the refund to be processed. Flipkart have had the worst customer service to top this as they have not been anywhere near being helpful and at the same time they have always ensured that i am on the call with them every alternate day for an hour without a resolution.
                Let me know incase there is any additional details needed.

                Regards,
                Vinay nair
                Nov 19, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 17, 2017
                Flipkart Customer Care's response
                Hi Team,
                We are unable to find order detail or register contact number for given complaint.
                We request you to get in touch with our customer care team on below detail.
                We're available 24 hours a day.
                [protected]
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Ramashankar Mini
                  from Chennai, Tamil Nadu
                  Oct 2, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Website: www.flipkart.com

                  Hi sir i have ordered lenovo k8 plus and i got defective product. When i requested for replacement they said that you have to ship to our banglore whitefield warehouse address and i done courier by blue dart but those people who used to accept delivery in whitefield office, they refused to take saying need department name or extension number then i called flipkart customers care those people took 5 days to resolve one enquiry but till now i didn't get department or extension number to delivere my mobile. Now i don't know what to do???
                  Nov 17, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 17, 2017
                  Flipkart Customer Care's response
                  We will revert on customer complaint.
                  Still these Flipkart people keep on saying, we will call you within 24 hours but they don't.
                  I already have Whitefield warehouse address but I required department name or extension number who accept delivery there in Flipkart Whitefield warehouse address. But this people keep on saying, send your product to same address.
                  Have you mentioned the return id with your contact number
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sipra Sahoo
                    from Chennai, Tamil Nadu
                    Oct 2, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Chennai, Tamil Nadu, 600026

                    Hi i returned flipkart perfect homes wardrobe on 28th sept and still the logistics dept have not updated the status and the flipkart team has not yet refunded my money and are rolling my money and delaying payment.
                    I have attached the order screenshot to understand the specifics. This is really frustrating as they are selling defective items in big billion sale and also delayibg refund even after items are returned.
                    Nov 19, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Oct 04, 2017
                    Updated by Sipra Sahoo
                    Hi I have still not received any update, flipkrt team is just giving false assurance and wasting time, request please take action against them
                    Verified Support
                    Oct 17, 2017
                    Flipkart Customer Care's response
                    We will revert on customer complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Siddhant Gholap
                      from Pune, Maharashtra
                      Oct 2, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Pune, Maharashtra, 411021

                      Sir i had ordered being human tshirt on 24th sept 2017 order number od[protected] and estimated delivery was on 1st oct ie on sunday.. On 1st dat flipkart guy called me n said me sir i dont know ur address properly i[censored] want ur parcel den come in baner.. Wer else i stay in aundh near ccd... I replied to him i cant come u have to come n delivery me the packet on this he said ok.. But after 1 hour i got msg of due to inconvenience in delivery o[censored]r packet today.. It wil be delivered on 3rd oct... This was not expected from flipkart.. Bad delivery boy services of flipkart.. Poor services by flipkart.
                      Nov 4, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 03, 2017
                      Flipkart Customer Care's response
                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
                      Verified Support
                      Oct 03, 2017
                      Flipkart Customer Care's response
                      We will revert on this.
                      Verified Support
                      Oct 04, 2017
                      Flipkart Customer Care's response
                      Product delivered to customer hence closing the complaining from our end.
                      Please reactivate my account with email:
                      [protected]@gmail.com AND Mobile:[protected].

                      When try to login Flipkart karte to make order success getting error like your account is inactive.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        Nishant.tiwari4
                        from Mundi, Madhya Pradesh
                        Oct 2, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        This is to inform you that i ordered a product (Order id od[protected] on 23/3/2017. The installation of the ac was done by flipkart executives. But they do not done the installation process properly. At the time of installation there was a minor leakage inside the pipe, so the gas leaked completely. Regarding this issue when i contacted to the customer support of the carrier ac they told me that the installation was done by flipkart so we can't do anything. When i discuss this with the flipkart they agreed to the installation amount and around 05/09/2017 they initiate the refund process. But still i haven't received my money. I found myself cheated very badly by the online giant. I have also contacted many times to customer service and wrote an email to the concern department. It has been 27 days and i still not received any response on the same. It is my humble request that i m a loyal flipkart customer from last 4 years. So again request u to resolve my issue as soon as possible.
                        Nov 18, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 17, 2017
                        Flipkart Customer Care's response
                        We will revert on customer complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          F
                          fasil_f7
                          from Ferokh, Kerala
                          Oct 2, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Kozhikode, Kerala, 673014
                          Website: Flipkart

                          I have ordered a power bank with order id - od[protected] named syska power boost 100 10000 man. I was ordered at 21-sep-2017 through big billion day offer. The product still not reached me. Today 2-oct-2017 i got a cancelation message and they said order rejected. Its tracking id - fmpc[protected]. I can't reorder the product because the price is too high. Hopefully i wanted you to do something quick response.
                          Nov 6, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 03, 2017
                          Flipkart Customer Care's response
                          We will revert on this.
                          Verified Support
                          Oct 05, 2017
                          Flipkart Customer Care's response
                          Informed customer that order is cancelled by the courier partner kindly place a fresh order customer agreed hence closing the complaint from our end.
                          Oct 05, 2017
                          Updated by fasil_f7
                          What action you taken for complaint. I want that powerbank at amount that I was preordered. Please do it fast.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Neil Rayer
                            Oct 2, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: 605004
                            Website: www.flipkart.com

                            I have order a lenevo phone model no. K6 power the device has a faulty display with yellowish tint and i placed a replacement complaint to flipkart. A technician visited and confirmed there is a issue with the display and confirmed my complaint. Now flipkart is regecting my return.. Telling me to visit the nearest service centre. If i can visit the service center. Then why do they have a 10 days return or replacement policy. They are sending a defective device and i need to service of my own. They why do they have policy.

                            Now currently i received a 1400mb update (I thought it may clear the issue) and the phone didn't boot up, now its in dead condition. Even for that they didn't consider replacement. I need a replacement device flipkart.

                            Your return reference id is :[protected]
                            Order id
                            Od[protected] item)
                            Order date
                            Sat, sep 23rd '17 11:04 am
                            Nov 22, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 17, 2017
                            Flipkart Customer Care's response
                            We will revert on customer complaint.
                            Verified Support
                            Oct 21, 2017
                            Flipkart Customer Care's response
                            Replacement has been provided to customer hence closing the complaint from our end.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Ahmed Merchant
                              from Rajkot, Gujarat
                              Oct 2, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Ahmedabad, Gujarat, 380022

                              I purchased a 340l double door frost free refrigerator on 21st september on big billion days sale. It was supposed to be delivered on 23rd september. But, till now (2/10/17) there are no updates regarding refrigerator. I already paid for the refrigerator by debit card. I contacted flipkart call centre many times, but the only reply i get everytime is that wait for 1-2 days you refrigerator will he delivered. Please look into this matter.
                              Nov 11, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 03, 2017
                              Flipkart Customer Care's response
                              We will revert on this.
                              Verified Support
                              Oct 10, 2017
                              Flipkart Customer Care's response
                              Interacted with the customer conveyed the apology closing the issue
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                ashujems
                                from Bandipura, Jammu and Kashmir
                                Oct 2, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                I was purchasing a laptop (Model lenovo ideapad 320) worth rs.45, 990/- from flipkart on 21 august 2017. I made payment through sbi internet banking. Payment was successful ref no. Igabwjuxko.
                                After payment order was not placed, i contact flipkart, they said we had not received payment, contact your bank.
                                I raised a query to my bank ticket no.[protected]. Bank replied that as confirmed with merchant payment was successful and settled with merchant on 21 august 2017. After that i contact flipkart so many times but didn’t get any solution. I request you to kindly check flipkart account if they had received payment with reference no given above on 21august.
                                Nov 21, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 17, 2017
                                Flipkart Customer Care's response
                                We will revert on customer complaint.
                                Myself Shinjini BAndyopadhyay, my money was deducted but order was not placed so I had to order once again.So twice my money was deducted.please help
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sayali Tari
                                  from Jamnagar, Gujarat
                                  Oct 2, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Thane, Maharashtra

                                  Sir my flipkart account was deactivated by me unknowingly so i want to reactivate my flipkart account.
                                  Necessary login id information is provided by me below.
                                  So i request you to plz reactivate my flipkart's deactivated account as soon as possible.
                                  My flipkart login mobile number is: [protected]
                                  My flipkart login email id is: [protected]@gmail.com
                                  Nov 10, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 03, 2017
                                  Flipkart Customer Care's response
                                  We will revert on this.
                                  Verified Support
                                  Oct 05, 2017
                                  Flipkart Customer Care's response
                                  We have interacted with the customer, apologized for the issue, customer stated she tried login through mobile app. Informed customer to login through desktop or laptop, so that it might work. If in case of any issues, asked customer to get in touch with us. Customer agreed, closing the case.
                                  Dear Flipkart Team,

                                  CARRIER AC not working, Installed on end of August month.

                                  Address:
                                  JR Kumari
                                  Flar No: 505A
                                  Navya Nulife Apartments
                                  Sheelanagar
                                  visakhapatnam
                                  please rectify immediately
                                  Many thanks
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Nakkina Trinath Kumar
                                    from Tirupati, Andhra Pradesh
                                    Oct 2, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: 533105

                                    Sir,

                                    I had not done any pos transaction using my bank of india debit card but at 8.14 p. M. On saturday i. E., 30.09.2017 i got a message that i have done pos transaction of rs.647/- on flip kart (Master card no.5264xxxxxxxx7782) which i have not done and the atm/debit is with, me only. So i request to stop the settlement to the vendor and refund the amount and if possible trace the shipping address so that we can find the fraudster.

                                    This message i got around 8.14 p. M. But there were 2 other transactions of rs.12063/- and rs.999/- also they might be done on pos only but i am not sure since i am not having data related to those transaction as there are bank holidays in andhra pradesh and i doesn't got the message alert/otp for these transactions. So please accept the complaint.

                                    The fraudster has repeatedly tried to use my debit card at 10.06 p. M.10.46 p. M.12.00 p. M on 30.09.2017 and at 8.46 a. M. On 01/10/2017. I tried to report the same to flip kart on their website but the domain name cs. Flipkart is not available.

                                    So please stop the settlement to these vendors, refund the amount and trace the culprit if possible. I can provide the transaction id's on tuesday since its bank holidays in a. P.
                                    Oct 3, 2017
                                    Complaint marked as Resolved 
                                    The transaction Id 's are KB5632219904, KB5632218398, KB5632218346 DONE ON 30.09.2017 ALL THE TRANSACTIONS ARE DONE ON SAME DAY.SO PLEASE DON'T SETTLE THE PAYMENT AND REFUNFD THE AMOUNT AND TRACE THE CULPRIT.
                                    Flipkart customer support has been notified about the posted complaint.
                                    Sep 30, 2017
                                    Jaga Engg's response
                                    DEAR,

                                    ORDERED LootMela 3D Tempered Glass for Xiaomi Redmi Note 4 and what we received is wrong.Please kindly check the attachment photos take necessary action immediately.

                                    Regards

                                    jagadeesh
                                    Verified Support
                                    Oct 03, 2017
                                    Flipkart Customer Care's response
                                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
                                    DEAR,

                                    ORDERED LootMela 3D Tempered Glass for Xiaomi Redmi Note 4 and what we received is wrong.Please kindly check the attachment photos take necessary action immediately.

                                    Regards

                                    jagadeesh
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      amitkmr1989
                                      from Ranaghat, West Bengal
                                      Oct 2, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: New Delhi, Delhi
                                      Website: Flipkart

                                      Hi,
                                      Order id:od[protected]

                                      We are sorry to let you know that the delivery of your order has been delayed due to an unforeseen issue faced by the seller.

                                      "please be assured that the order will be delivered to you by[protected]."

                                      We would like to thank you for your patience and understanding.

                                      Regards
                                      Flipkart.com

                                      This was the reply i got in response to my continuous complaints and mail regarding my order no od[protected]. The complaint was that the product was not delivered at my address after i received the out for delivery message on my contact no. No attempt was made to deliver the product either. Yet after your assurance my product was cancelled and returned.

                                      It seems you need to taught the meaning of the word assure. I have the recordings of all the communications with you in this regard. I'll see you in the court.
                                      Nov 23, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 17, 2017
                                      Flipkart Customer Care's response
                                      We will revert on customer complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        Maharshi Vyas
                                        from Ahmedabad, Gujarat
                                        Oct 2, 2017
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Gandhinagar, Gujarat, 362421
                                        Website: flipkart.com

                                        I've ordered a leptop on 21st september and the promised delivery date is 1st october..
                                        The product is shipped on 25th september which is expected shipping date
                                        But the product stayed in their sorting office for 3 days in banglore and then transfered to chennai..
                                        It took 3 days to transfer the product from banglore to chennai.
                                        Now the product stayed in chennai sorting office for 28th october till the date i am writing this review (2nd october) and they are not processing it.
                                        First they are making me fool by telling me that the shipper of the product took more then expected date to ship the product..
                                        Then when i told them about the e-kart tracking detail, they told me that it will take more days and i am not their only customer.
                                        When i asked them about where's my product exactly is, they tell me that is 'should' be in chennai which i can see online on e-kart tracking..
                                        When i asked about why the delivery taking too much time, they told me that they can't contact with e-kart..
                                        They told me that the e-kart is responsible and still not giving me the maximum limit of when the product will be delivered..

                                        They are fraud..
                                        Their customer service is worst and i am not going to order anything from flipkart now..
                                        They just lost the respect
                                        Nov 3, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 02, 2017
                                        Flipkart Customer Care's response
                                        We will revert on this.
                                        Ordered a sunscreen from flipkart..
                                        1. The packet is not there it was simply a tube surrounded by polythene.
                                        2.expired product.
                                        3. The tube is opened and used by somebody.
                                        4. Tube is half as quantity.
                                        5.reply me asap else i will make a video and complain accordingly.
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit