Flipkart Complaints & Reviews

Hi team, i ordered for voltegic peojector on a big billinion day for 4200 and its mrp was 9999/-. Product got delivered and the product looks totally fake, product doesn't have voltegic brand name on the device, picture quality is so worst you can't even adjust and watch... I requested for a refund to flipkart. But they rejected saying seller didn't accept. Check my images the external boxing will just have a sticker pasted on it saying voltegic.

Order id od[protected]

Mobile number [protected]

I have received damaged iphone 6s but they are accepting for refund.

Received mobile is not sealed and earphone socket is damaged not working properly..

I have raised a complaint but flipkart is not accepting refunt.. Totally not satisfied with flipkart customer care

Kindly help me

I have applied for the exchange of crt tv in reference of my new tv i. E lg 32" led tv but when the courier boy came to pick my tv, he rejected the exchange just becoz of a small/un nessesary part missing (Tv internal button protection plate). It is crt tv and its production has also been stopped, how could you expect a perfect tv of such model. It is working perfectly would that be not enough. Also after talking with your one of your executive she told me to cancel the order as we cannot cancel the exchange. After waiting 10 days to deliver my product, now i am getting a answer from u people that to cancel the order.
I am very unsatisfied from this kind of behaviour from your side.

I have done the payment but order is not confirmed yet and the amount has been deducted from the credit card. Your executives told that amount hasn't been deducted but my money is not refunded yet. Either confirm the order or refund my money. You assured that the product will be confirmed within 8 hours but it has been more than 8 hours. I ordered it on yesterday but order is not confirmed

I ordered a mobile lenovo k8 plus from flipkart on 24th sep 2017 & after succesfully done payment by debit card flipkart shows the status of my order is that the product is delivered you on 4th oct 2017. But on 27th sep flipkart automatically cancelled my order without any reason i got the sms that your order cancelled & refund of your amount rs.4318 is is proceed, till date amt not refunded. Then i call flipkart customer care & she said your product is cancelled because mobile is out of stock. & flipkart nothing do for it & she also accept this is our mistake but his company cant do anything after a humble request to her to solve the problem she said nothing she can do n u order once agair for purchase this mobile... I question u... Now mobile stock is available. And my ordered mobile delivery date 4 oct 2017... So why cancelled my order. Flipkart ia fraud.

Sir i beg to say that flipkart executive accept her mistake but she cant do anything. Why my order is cancelled before one from delivery without any perfect reason. Your executive is accept mistake of flipkart... Mobile stock is not available... Then why u accept my order... Why accept money from debit card... As per purchase order... And ur terms and condition... Ur right is order cancellation is only n only proper reason.Â
Flipkart order cancellation sms without any reason.
Kindly look into the matter on priority n action is requested
Call me [protected]

Hi,
Flipkart has delivered faulty phone to me and now not giving return pickup for this phone. They are harassing since 1 week.
I have continuously following up with flipkart and even i have tweet on the twitter. The twitter guys are coordinating with me after every 2 days with no solutions.
Worst service by flipkart.
Can you please assist.
Regards,
Mohnish

"cancelled:inalsa maxie premia 80..+2 more products in ur order with order id od[protected] has been cancelled."
This msg recd aftr 6 days of order with no valid reason for cancellation, thus depriving us of benefit of buying these items from amazon from their ongoing scheme at that time. Our preference to flipkart has resulted in our loss.

Hi team,
Date - 22nd sep'17
Description - i was making a purchase for a fridge on the flipkart website using my bajaj finance card. The details was entered and i clicked on proceed for the transaction to be processed but the page hung and i got a confirmation from bajaj that the charge was approved. They even send me a bill for the same but flipkart states that they didn't receive any payments. I have written several emails over the last 10 days and made several calls as well however they have had the least of the concerns about the same and are not willing to even look into it. When i did contact bajaj finance they informed that they can not do anything about it since they have processed the payment from their end and that flipkart have to cancel it for the refund to be processed. Flipkart have had the worst customer service to top this as they have not been anywhere near being helpful and at the same time they have always ensured that i am on the call with them every alternate day for an hour without a resolution.
Let me know incase there is any additional details needed.

Regards,
Vinay nair

Hi sir i have ordered lenovo k8 plus and i got defective product. When i requested for replacement they said that you have to ship to our banglore whitefield warehouse address and i done courier by blue dart but those people who used to accept delivery in whitefield office, they refused to take saying need department name or extension number then i called flipkart customers care those people took 5 days to resolve one enquiry but till now i didn't get department or extension number to delivere my mobile. Now i don't know what to do???

Hi i returned flipkart perfect homes wardrobe on 28th sept and still the logistics dept have not updated the status and the flipkart team has not yet refunded my money and are rolling my money and delaying payment.
I have attached the order screenshot to understand the specifics. This is really frustrating as they are selling defective items in big billion sale and also delayibg refund even after items are returned.

Sir i had ordered being human tshirt on 24th sept 2017 order number od[protected] and estimated delivery was on 1st oct ie on sunday.. On 1st dat flipkart guy called me n said me sir i dont know ur address properly i[censored] want ur parcel den come in baner.. Wer else i stay in aundh near ccd... I replied to him i cant come u have to come n delivery me the packet on this he said ok.. But after 1 hour i got msg of due to inconvenience in delivery o[censored]r packet today.. It wil be delivered on 3rd oct... This was not expected from flipkart.. Bad delivery boy services of flipkart.. Poor services by flipkart.

This is to inform you that i ordered a product (Order id od[protected] on 23/3/2017. The installation of the ac was done by flipkart executives. But they do not done the installation process properly. At the time of installation there was a minor leakage inside the pipe, so the gas leaked completely. Regarding this issue when i contacted to the customer support of the carrier ac they told me that the installation was done by flipkart so we can't do anything. When i discuss this with the flipkart they agreed to the installation amount and around 05/09/2017 they initiate the refund process. But still i haven't received my money. I found myself cheated very badly by the online giant. I have also contacted many times to customer service and wrote an email to the concern department. It has been 27 days and i still not received any response on the same. It is my humble request that i m a loyal flipkart customer from last 4 years. So again request u to resolve my issue as soon as possible.

I have ordered a power bank with order id - od[protected] named syska power boost 100 10000 man. I was ordered at 21-sep-2017 through big billion day offer. The product still not reached me. Today 2-oct-2017 i got a cancelation message and they said order rejected. Its tracking id - fmpc[protected]. I can't reorder the product because the price is too high. Hopefully i wanted you to do something quick response.

I have order a lenevo phone model no. K6 power the device has a faulty display with yellowish tint and i placed a replacement complaint to flipkart. A technician visited and confirmed there is a issue with the display and confirmed my complaint. Now flipkart is regecting my return.. Telling me to visit the nearest service centre. If i can visit the service center. Then why do they have a 10 days return or replacement policy. They are sending a defective device and i need to service of my own. They why do they have policy.

Now currently i received a 1400mb update (I thought it may clear the issue) and the phone didn't boot up, now its in dead condition. Even for that they didn't consider replacement. I need a replacement device flipkart.

Your return reference id is :[protected]
Order id
Od[protected] item)
Order date
Sat, sep 23rd '17 11:04 am

I purchased a 340l double door frost free refrigerator on 21st september on big billion days sale. It was supposed to be delivered on 23rd september. But, till now (2/10/17) there are no updates regarding refrigerator. I already paid for the refrigerator by debit card. I contacted flipkart call centre many times, but the only reply i get everytime is that wait for 1-2 days you refrigerator will he delivered. Please look into this matter.

I was purchasing a laptop (Model lenovo ideapad 320) worth rs.45, 990/- from flipkart on 21 august 2017. I made payment through sbi internet banking. Payment was successful ref no. Igabwjuxko.
After payment order was not placed, i contact flipkart, they said we had not received payment, contact your bank.
I raised a query to my bank ticket no.[protected]. Bank replied that as confirmed with merchant payment was successful and settled with merchant on 21 august 2017. After that i contact flipkart so many times but didn’t get any solution. I request you to kindly check flipkart account if they had received payment with reference no given above on 21august.

Sir my flipkart account was deactivated by me unknowingly so i want to reactivate my flipkart account.
Necessary login id information is provided by me below.
So i request you to plz reactivate my flipkart's deactivated account as soon as possible.
My flipkart login mobile number is: [protected]
My flipkart login email id is: [protected]@gmail.com

Sir,

I had not done any pos transaction using my bank of india debit card but at 8.14 p. M. On saturday i. E., 30.09.2017 i got a message that i have done pos transaction of rs.647/- on flip kart (Master card no.5264xxxxxxxx7782) which i have not done and the atm/debit is with, me only. So i request to stop the settlement to the vendor and refund the amount and if possible trace the shipping address so that we can find the fraudster.

This message i got around 8.14 p. M. But there were 2 other transactions of rs.12063/- and rs.999/- also they might be done on pos only but i am not sure since i am not having data related to those transaction as there are bank holidays in andhra pradesh and i doesn't got the message alert/otp for these transactions. So please accept the complaint.

The fraudster has repeatedly tried to use my debit card at 10.06 p. M.10.46 p. M.12.00 p. M on 30.09.2017 and at 8.46 a. M. On 01/10/2017. I tried to report the same to flip kart on their website but the domain name cs. Flipkart is not available.

So please stop the settlement to these vendors, refund the amount and trace the culprit if possible. I can provide the transaction id's on tuesday since its bank holidays in a. P.

Hi,
Order id:od[protected]

We are sorry to let you know that the delivery of your order has been delayed due to an unforeseen issue faced by the seller.

"please be assured that the order will be delivered to you by[protected]."

We would like to thank you for your patience and understanding.

Regards
Flipkart.com

This was the reply i got in response to my continuous complaints and mail regarding my order no od[protected]. The complaint was that the product was not delivered at my address after i received the out for delivery message on my contact no. No attempt was made to deliver the product either. Yet after your assurance my product was cancelled and returned.

It seems you need to taught the meaning of the word assure. I have the recordings of all the communications with you in this regard. I'll see you in the court.

I've ordered a leptop on 21st september and the promised delivery date is 1st october..
The product is shipped on 25th september which is expected shipping date
But the product stayed in their sorting office for 3 days in banglore and then transfered to chennai..
It took 3 days to transfer the product from banglore to chennai.
Now the product stayed in chennai sorting office for 28th october till the date i am writing this review (2nd october) and they are not processing it.
First they are making me fool by telling me that the shipper of the product took more then expected date to ship the product..
Then when i told them about the e-kart tracking detail, they told me that it will take more days and i am not their only customer.
When i asked them about where's my product exactly is, they tell me that is 'should' be in chennai which i can see online on e-kart tracking..
When i asked about why the delivery taking too much time, they told me that they can't contact with e-kart..
They told me that the e-kart is responsible and still not giving me the maximum limit of when the product will be delivered..

They are fraud..
Their customer service is worst and i am not going to order anything from flipkart now..
They just lost the respect