Flipkart Complaints & Reviews

Order id: od[protected]

1) i have bought jbl flip 3 speaker on 22nd september and successfully placed the order. Flipkart has given me the delivery date as 27th september.

2) as i have tracked the product today that is on 26th september, the product is been shown that it is not yet shipped.

3) so i have called the customer care of flipkart and updated the same. They said that my issue will be resolved by 28th september.

4) on the same day 26th evening i got an email saying
“as there is no clear date when the seller will have it back in stock, we understand any further delay wouldn’t be ideal. So we’ve gone ahead and cancelled the item”.

5) after that i went to the flipkart site on the same day 26th evening that is today and saw the same product being on sale with the same seller.

6) how can it happen? How can flipkart say that the seller is not having the stock and when i see the same product on the flipkart it is showing available with the same seller.

7) so for to have proof i ordered the same product with cash on delivery today that is 26th september. Flipkart has accepted the order and placed my order successfully, which is absolutely not acceptable as it is the same seller who cancelled my earlier order which i have purchased it with lesser price compared to the present price.

8) later after doing this i again called the customer care people and explained the same problem and with the proof.

9) flipkart customer care people got the issue and were not in a position to resolve it as i have perfect proof.

10) i got all screenshots with time and date.

Please resolve my issue, if not i am planning to file a case in consumer court.

Thanks,
Naveen kumar pamala

I ordered light blue colour peter england jeans but i recieved used old damaged from bottom lee cooper blue colour jeans with no price tag..
I complained in flipkart customer care, they told me that i will get the refund once the product will be picked up. They also requested for pickup but when the pickup man came he told me that he will not be able to pick up the product as his seniors told him not to... I complained again and requested for refund.
This has now gone for several time, i. E. I have requested for refumd more than 3 times... But there is no response everytime i request you people always give a new excuse.

Its my humble request to please refund this product and get me my rs. 1139 back.

I want to cancel my order or prepone it but your customer representative is unable to help me out.
I have asked representative the same day on 24th sep for cancelling the same and he confirmed that there is no such timeline even help centre also says that i can cancel order before it's shipped.
Again today on i called and 1st representative said i can cancel when i tried doing that i was unable to do so.
So again i called some other representative told me i can't cancel my order and sorry for wrong information shared with you.
I m still ready to take the product either before 10th oct 2017 or cancel and refund please.

I ordered hp monitor from flipkart during big billion days (23rd sep 2017), there was sale so i got the product in 4500.
At the same time on some other ecommerce sites offers were going on like amazon, paytm, but i prefer flipkart.
But after 3 days (After completion of offer days) message came from flipkart that my order is cancel.
When i call their customer care they told me that they cant do anything, order is cancel by seller (Omni retale).
They told me that i have to place fresh order, but the price of the same product is 6000 now and as the offer days are gone i cant order the product at low price.
So these days this type of fraud is done by ecommerce sites.
Now i want to take strong action towads flipkart.
Hope you got my point.
Looking forward for your action.

This complain i copy paste from my cyber cell complain account which i already did.

I have ordered 3 items one trimmer and two trousers (Order id-od[protected], they delivered my trimmer but the trousers were not delivered. One of the trousers were shipped but on 26th sept i received a message that u r product has been cancelled and returned by u but i havent returned the product. After half n hour i received another message of cancelation of the other trouser. This is cheating by flipkart.in the name of big billion day they promising discounts but after paying in advance also they r not delivering the product is nt our time and money in hang for so many days.

I ordered power bank intex it-pb11k on 21st september. Its offer price was rs 699. The order had been placed and i had received confirmation sms notification regarding the same. But the order got automatically cancelled with no proper explanation what so ever. This should be purely considered as breach of contract!
Order id: od[protected]

Thanks krishnamurti
Mail : [protected]@gmail.com

I have payed an amount of Rs 9598 from my SBI account to Flipkart via phonepay on big billion day. The amount was debited from my SBI account and payment was recieved by flipkart(as shown in phone pay trasaction history) but order was not placed and I did not get any transaction ID from Flipkart.
Neither phonepay customer care nor Flipkart customer care are responding to my call.

Hello,  
MY registered mobile number with flipkart is [protected]. 
I recently bought Haier 6 kg Fully Automatic Top Load Washing Machine with order ID OD[protected]. 

I received the product on 7:40 Pm on 21 September, now when i opened the box in front of the E-kart wish master it had water droplet all over the top lead and in the drum and various other part of the washing machine. So at 7:45 Pm i placed a replacement request as in my opinion the product was used. 

When i checked it closely it didn't had the front stickers and top instruction template as well and apart from that various scratch marks are clearly visible on the product. 

So after calling to CUSTOMER CARE, a technician visit which is mandatory for replacement was arranged on or before 25 of September. 

23 of September a person from Haier came to see the washing machine and inspected it and told me yes this is a used product and i'll pass my recommendation/approval to flipkart. 

Well i contacted CUSTOMER CARE on the same day about the tentative delivery date and to my surprise they told me that tech visit is not yet done and it'll be completed on or before 25 september, then who was the person who came today on 23 of september i asked, to this i got a reply that it was installation and demo. 

I mean why on earth i'll install a product for which i requested a replacement!!! 

I called the person who came from haier, he told me that it was a tech visit and not installation. 

I checked my status today and my replacement request was rejected ...why i don't know. 
I called CUSTOMER CARE and asked about it and they told me that they have no update from tech visit and hence they rejected the replacement request. 

I mean what kind of service is this!! If tech visit didn't happened then one can plan a new one, how could they directly rejected my replacement request without knowing about the product. 

I raised the replacement request again on 25 September and was waiting for tech visit.

Today on 26 Sept i got a feed back call from haier regarding the installation demo, I told them that I didn't took the demo and installation as i requested for replacement and enquired about my latest service request for tech visit.

Now haier told me that service request which is raised by flipkart is for part repair, so if there is any part damaged or not working we can help if it is used you talk to your seller not us. SO WHAT SHOULD I DO NOW!!

First they delivered a used product to me now this ###### service...this is how flipkart treat customers!!! 

All above this the Haier people are telling me that they passed there approval to you, and you guys are telling me no update from technician!! 

It's been 6 days since i got the product and still i don't see a date of getting the new replaced product all i have is bunch of promises!! 

THIS IS MENTAL HARASSMENT WHICH THEY ARE CAUSING ME...I'LL ME MOVING TO CONSUMER COURT IF I DO NOT GET MY PRODUCT!! 

WORST, BACKSTABBING, ######, CONSUMER UNFRIENDLY SERVICES FROM FLIPKA

My phone is picked up by the pick up boy and now why the status is showing pickup cancelled in the flipkart app. If the refund was approved and i was supposed to receive the refund then how it got cancelled by ekart without my concent. Actually the product is totally damaged delivered by ekart and i have sent emails to flipkart so many time of the broken procuct i has received but till now no one has solved the problem i have sent all the...

My order id-od[protected]
Order date-thu, sep 21st '17 6:09 pm
I placed a order on 21st sep, i made a payment also my debit card
And today evening mens 26th sep i got a message that my order been cancelled, how you people will make a cancel without confirming with customer, on the 26th sep around 5.30pm, i make a call to customer help line number, i confirmed with them that they told that the order not been cancelled it will delivered on 29th sep, again i make a call on the evening 8.45 pm, they told me that order been cancelled, you people only don't have an idea about the product, changing the words, if the product is out of order then y u want deduct the amount from my debit card then why u want to keep offer on online, is you thinking that customers are buffers,
I don't want any refund, i want the product with in the delivery time,
They is no good response from customer, they hold my across of 20mins, but no one didn't given proper response, is this service is providing to the customer by your company, i waited for the 5 days and i paid the amount immediately on the purchasing date only, is you thinking customers want to loose they time by waiting of your and

Why flipkart cancelled my order for new mobile. I thought it will be arrived on wednesday.

One product from my order number od[protected] has been mistakenly canceled by one of your customer executives. I told him to cancel the only one product of order number od[protected] that is the createin which was on cod and deliver the remaining two products of order no. Od[protected] for which i had already made the payment online. But your executive canceled two products one which i told him to cancel (The on creatine) and another one for which i already made payment online (Muscletech whey protein).
Neither i want the refund nor i want to order it again because i bought it through flipkart sale at discounted price and now it will cost me more money. Deliver me both the product fir which i had paid already at that same price.

Aspir flip cover for lg stylus 2 gold stylus 2
Order id:od[protected]
Order date: 18/09/2017
Invoice no: faabpn[protected]
Hsn:39269099
The most important peculiarity of lg stylus2 is its sensitive cover.
But the flip cover received from cover hub, bahadurpura, hyderabad does not have sensitivity and hence the tranparent portion of the cover is useless. Also the cover presses on screen making unwanted calls.

I have placed order (23rd september'2017) a redmi note 4 phone. Order no was od[protected],. But when i received order (26th september'2017, approx 8:00 pm and open box, i saw it was blank. Product and accessories was missing in it. Same i called that courier boy & he says that is not our responsibility.. So talk to filpkart about this issue, so i want to say give me my phone otherwise i will do fir against your flipkart company in police in fraud case. So resolve this problem as soon as possible.

Regards
Neha tyagi
[protected]

I was placed order for jbl flip 3 bluetooth speaker on last week sales.
Order id
Od[protected] item)
Order date
Sat, sep 23rd '17 2:43 pm

And today that was cancelled automatically by flipkart. This is unethic business. When they ae not able to commit their business ethic, why flipkart has to enter into online business and what is the difference between chinese company and indian flipkart online business. Flipkart is spoiling india image in online business and why no one taking action against such a company. Once again flipkart proving always amazon is best company in online and mnc company followed the ethic in business but not indian company. It is shame on india company industry.

Regards
Kantha
+[protected]

I have ordered the product online with out seen its physical performance and not satisfied with this product or this company swipe because they unable to match between what they showcase and what they given, so please provide me sollution either refund or another company's product in replacement nothing as.
So please provide me solution as early as possible because its a very cheap product.

Order id - od[protected]

Thanks
Regards
Shubhanshu
[protected]

Hello,
I had ordered mi note4 and was supposed to give minote3 as byeback. Flipcart software asked us to through certain online tests to understand it's valuation, all the tests were passed. But even on clearing all the tests, during the actual exchange, my cell phone was rejected.

The point is, either flipcart tests are useless or they don't care for their customers.

Most importantly, when i called to inform this to customer care, they blankly said to reorder but keeping in mind that we wont get discount that was valid when i had placed the basic order.

I am sorry to know that the discount schemes they show are just to attract people and not really helpful. This is sad way to attract customers.

For my no fault, my days wasted, i am not getting the same offer for which i preferred flipcart over other online retailers. It would have been far better if i would preferred to bye through a more genuine seller than flipkart.

Flipcart is nothing but an attractive disappointment!!!

I hope more and more customers understand this and don't waste their time money energy on this!

Regards,
Mandar kushte

M regular customer of flipkart n i love to purchase bcoz of good service but recently while big billon day i purchased lot of things in that canon dslr camera with free headphone cost of product is 19999rs, i purchased it on 21.09.2017 at 14.23 and selected as emi used hdfc credit card, the issue is 18553rs debited from the card and i didn't get order confirmation due to server issue nw in my order its nt der and below attached debited msg. Please resolve dat can trust flipkart. And i talked wit your customer care but no response from dem and bank also telling dat its already credited you. Plz help and do the needful

I ordered a mobile redmi note 4 on 21 september paid online payment. Everything went normal and i got confirmation message. But after 5 days the order got automatically canceled, without any prior notice or reason. I called customer support and they told me curior problem canceled the order, but didn't provide any satisfactory reason and now telling me to order again. When i ordered its price was 9898 but now it is 12999, which is too much for me to pay. They told refunded my money 5th oct, means 15 days later... But i dont want money i want the mobile... Pls help.
Cancelled: redmi note 4 (Black, 6...in your order with order id od[protected] has been cancelled. The amount you have paid for the above product (S) will be refunded. We will notify you via email and sms when the refund is processed. Please check your email for more details.

On 22nd september 2017 i ordered a hp 51- be012tu laptop through big billion sale. Its offer price was rs 20639. The order had been placed and i had received confirmation message regarding the same. But today on 26 september at 4.25 pm i have received a message from flipkart stating that my order has been cancelled and amount will be refunded, i called flipkart customer care they said, it has been cancelled due to the product being out of stock. My question from flipkart team, if it was out of stock why was i even allowed to place the order. If product was not available why u keep booking open. Or it is just a strategy to make people fool in the name of big billion sale.
I[censored] are not keeping you inventory proper that is not our fault.
My order id is - od[protected].

This should be purely considered as breach of contract. You guys are just playing with costumers: time, money and emotions as well.

Nitesh tripathi