Flipkart Complaints & Reviews

I ordered a lg froast free refrigerator, order id[protected], on[protected] made payment. Estimated delivery date was on[protected]. But the item has not been delivered so far. I made number of calls to 24x7 help desk, but no result forthcoming. During this period i got several message indicating that the order is on the way to my location.in the evening they will reschedule the delivery giving reason like traffic block, late arrival etc. I contacted the delivery team manager several times and his replay was that he will into the look matter. But nothing happened. According to the information available from the website the order has reached kochi hub on 23rd september. I reauest a solution to deliver my order.

This is about mobile phone with replacement and order number od[protected].
This complaint is because of the delivery boy who intentionally spent about half an hour at my place when only my mother was at home and he tried to act that mobile which he has to pick up is not working. It was just formatted as per the instruction given by flipkart. Obviously there won't be any sim card in mobile which is supposed to be exchange, he is asking that there is no signal in mobile so it is not working. He promised to come back in evening when i will back to home, but he never turned up. Now he is logging that old mobile is not working so order can not be delivered.
While calling customer care, they are also not able to contact the person as he has not updated his number on portal. I am helpless without mobile since last 3 days. Just because of a delivery boy and i really doubt his intention.

Order id: od[protected]
Product: moto e4 plus (Fine gold, 32 gb)

A terribly bad shopping experience with flipkart!
I think, i've thrown rs 8549 in water.
I ordered a moto e4 plus mobile phone on flipkart during the big billion day offer. The shipment was delivered on 27 the september, 2017. On opening the shipment box, i am astonished at seeing that the mobile phone is not there, even the other components like charge, cable etc are also missing. Only the brand package of moto is found inside the shipment box..
I requested the courier boy to open and demonstrate the product, but he refused to do so. He told me that i couldn't open it in the office of courier. I opened the package outside of the courier office and got disappointed.
. The seal of moto company was also not there. The shipment box of flipkart wasn't property sealed. One side of the package was re-sealad with cello tape. The malpractice was done so accurately, that nobody will be able to detect it at a glance. I think, it was opened by someone else before delivery and the unit was stolen.
When i opened the package, i got only the charger cable, and the paper based manual,
The main unit, and headphone were missing from the package.
I have captured a number of snapshots from different angles, and a full video when i unboxed it. I wanted to share my first time experience with my friends via facebook and twitter. But i am totally disappointed now.
At this point of time i request flipkart to investigate the issue thoroughly, and give me a full compensation against the loss which i have incurred.
I have captured some photographs and videos o[censored]nboxing the product, please see them.
It is a very serious issue, so please look through the matter, and get back with a proper response.
Awaiting for your reply...

I talk to one of the senior excecutive of flipkart mr vikas. So he did not give me a proper feedback. My cocern is how d company can cancel my order without my concern. I order samsung j3pro. Which was promise to delieverr on 25sep 2017. Company is not able to deliever the product at a price 7090 rs now they are saying. I have to reagain order this product n i have to pay 7990.

I have cancelled this request by 22nd september. Not sure that why this
Request got delivered on 25th. I received the return and refund email and message. But when i checked my order on 26th it showed delivered status. I couldnt find the return or refund status. Filpkart has cheated me in this product. I do have the cancellation confirmation mail and
Messages.
I want to return this item as i did not order for this and i require refund of my
Amount.

Hello,

Below are my product order details where i have order 3 cosmetics related items
Order id
Od[protected] items)
Order date
Fri, sep 22nd '17 12:12 pm

In this order, i am very much annoyed to see that both the foundations ordered are without original packing and also used one. Especially mac foundation tube is almost empty.. When i checked even those items are marked as non returnable which is more horrible. I am regular customer and really unhappy to get the products in this way.

I request you to take my feedback and provide me justice. I need unused packed product asap

Regards
Preeti.

I bought a laptop through flip kart on 23rd september 2017. Used exchange offer by which i go further discount of rs 1400 for pentium 4 for fully operational compaq laptop. The courier personnel said that the exchange offer is available only when the laptop will operate for minimum 30 second on battery.. But no such rule was their during applying exchange coupon and i paid the entire amount via debit card.. Now the new laptop is their with courier personnel.. But they are telling for new rule. My laptop is fully operational and with pentium4 windows 7 is installed and working properly... But battery is down as laptop was not used for last 2 month.. Except battery my p4 laptop is working fine...

Thanking you..
One our esteemed user o[censored]r site..

Order details are:
Order i'd: od[protected]. 0 (1 item)
Order date sep 23rd '17 5:57 pm

I ordered for shrih mini hand held vacuum cleaner. But to my disappointment i received a different product named jingyu mini fan. I received this on[protected]. Finding that the item sent was wrong, i immediately returned the product online with a request to replace it.. My order no. Is od[protected] and the return item no. Is[protected]. But even after 3 days the item wrongly supplied has not yet been collected back. Please arrange for immediate collection the item with me and to supply the correct item immediately. I paid rs. 3159 for this.

Shipment of items in order od[protected] by flipkart.com

Hi team,
Why there is so much delay when the product is already out for delivery? You need one week to deliver in bangalore when the product has already arrived at bangalore. Atleast update me what is current status.in the app, my orders page, the tracker is stuck for more than 2 days.. Please help.. My expectations were collapsed because of your delay.

Hi, i placed an order 0d[protected] on 21st sept after paying online and got confirmation that i will receive my order latest by 25th sept. Today is 28th sept and still i have not received my order. I called to customer care also but they are also not sure when i will get my order.
Kindly, check and suggest what i need to do. I have not expected this type of service from flipkart. I will never buy any product from flipkart neither i will suggest anyone to buy from flipkart.

Thanks
Kunal shankar
[protected]

I ordered ifb tl-rdw 6.5kg top loading washing machine on 21st sep 2017 to kadiri (Pin: 515561). It was in transit till 25th sep and marked as out for delivery on 26th sep 1:09 pm and provided delivery boy number. Waited till 8:00 pm and i didn't receive the product. But the tracking status updated as no response from customer at 9:53 pm. I was shocked to see that since i didn't get any call from ekart logistics (Courier partner). I contacted flipkart about this 27th sep morning 7:10am and they told me that since 27th sep is the delivery assurance date they asked me to wait till 7:00 pm. Meanwhile i called flipkart for 7 times till 2 :00 pm to know the reason behind wrong tracking status update, but no proper response from customer care. Again at 2:43 pm it was marked as out for delivery and i was waiting somebody will call me. Since i didn't get any call i tried to reach out the delivery boy on given number. I couldn't able to reach him atleast once. I called flipkart cc after 7:00pm regarding the assured delivery to my surprise they are threatening me that wait till oct 3rd else cancel the order. I told i will wait till tomorrow to know what's the issue. Finally as i expected today morning 6:30 am, i got to see the same incorrect tracking status update as "no response from customer". No person has called me are came to home but updated as no response. I called on 28th sep regarding this issue. This time response from cc executive was much worse. Only one thing i got as reply that there is no use with argument. If ekart delivers you will receive the product, if not order will be cancelled. We can't do anything. It was horrible experience with flipkart. There's no doubt flipkart's era is coming to an end. It's the high time founders focus on the core issue than busy in accumulating the money. Anyway fingers crossed that whether i will receive a product or not. Provided so called godmen at flipkart/ekart show some mercy on me.

I had ordered iphone 6s 32 gb from flipkart on big billion days order number od[protected]. With exchange of old phone iphone 5s (Which was purchased from flipkart) it costed me 27099 inr. But due to blue spot on the screen the phone was not replaced. I requested them if they can not take replacement, they can atleast help me with giving me the scheme price of 30999 inr, which i was happy to pay.
But they said the seller has no scheme of that sort. For me the seller is flipkart them selves and not the seller who is selling on behalf of flipkart.
Flipkart personnel themselves canceled my order and sent me a reply that "we would like to inform you that we have processed your cancellation request for the following items in the order with order id od[protected]."it was never my request to cancel the order. Instead of getting support from flipkart in handling the order, they themselves canceled the order on my behalf, which as per my understanding is incorrect.

Today 27 sep received the product.. Bt one shoes is defective.. I m purchase the product under 30 days exchange policy.. Bt flipkart cant exchange the product and say only refund is available. Bt i take the replacement of the product.. Bcs i puchasing in 1918rs.. And i m take refund and order again then shoes price is 4500rs... So i take replacement.. And also under 30 days exchange policy.. So plz replace the product... And take strict steps against the seller.. Bcs its one type of cheating..28 sep also call in flipkart bt they only talk about refund... And exchange is not available... Bt product is under 30 days exchange policy.. Take legal steps on seller and flipkart.. Bcs they not provide services they says..

Mi band is not showing sleep updates n heart beat rate i want to return it plzz collect back n return my money.

I was expecting different band fitrist photo attached.

Only once i recieved call from flipkart but issue not recieved..

Flipkart is brand dont spoil your name in market...
Resolve my issue asap.
Mi band... With order id od[protected].

We have purchased a iphone7 with the order id: od[protected]. The mobile that was sent to us was not correct one and making lots of noise and when we called the flipkart customer care. First the representative said that electronics goods will not be refunded and we have to take the iphone to nearby apple center and if there is issue then we have to call up for refund. And by the time we call up it will be 10 days. And the second reason he gave was you should have complained yesterday itself. Please can you process a refund as the day interest will accrue on my card.

Sir
I am arunkumar i am using bajaj emi card i have purchased lenovo mobile on flipkart using emi card as on 22.9.17, but debited two times in my bajaj emi card please checkit i have one mobile will be ordered only i have transaction reference no below:
Hide original message

1.
Transacation reference no:[protected],
Amount debited : rs.7999.00

2.
Transacation reference no:[protected]
Amount debited : rs.7999.00

Please check it and reply me

S. Arunkumar
[protected]

Dear flipkart team,

I ordered lenovo k8 plus phone on 24/09/2017 but it got auto cancelled on 27/09/2017 without any information and consent. One way communication is not a way of such a professional company. I got below message from flipkart:

Cancelled: lenovo k8 plus (Fine g...in your order with order id od[protected] has been cancelled. The amount you have paid for the above product (S) will be refunded. We will notify you via email and sms when the refund is processed. Please check your email for more details.

I need my prepaid order delivered asap.

Pradeep kaliraman
[protected]

Mene lenovo a6000plus liya tha jo aapke he website par w mobile a6000 plus nhi bale ke a6000 he ese bare me pehele bhi notes diya tha fer bhi koy shi jawab nhi mela tha or mene lenovo casatmar centre me call kiya tha whase bhi wahi jawab mela ke w mobile phone a6000 he puls nhi. To aapne hamaresath forod kiya he 10 din me agar koy shi jawab nhi mela to me kanuni karway karoga [protected]. Imei. [protected]

Flipkart — lenovo k8 plus auto cancelled by flipkart

Hi. This is prashanth reddy. My order no is od[protected]. I booked lenovo k8 plus in big billion days on 24th september. And i was supposed to receive it on 4th october. But today on 27th i received message that my order has been cancelled. Immediately i called flipkart customer care, they told me that seller cancelled it due to no stock available. But at the time of booking it was available. If i would be knowing, i could buy from any other source. Pls help in this issue. This is a case of fraud by flipkart. Many people like me have faced same issue with flipkart. I want the same item on same damn price tag i have ordered. Else i will move to consumer forum. Lets break them. How many times they use the same technical glitch tantrum. Every big billion sale we people are wasting our time and spending hours checking the deals. I want my time back. Flipkart... U r completely screwed.

I have ordered lenovo k8 plus mobile (Order id-od[protected] and i got message on 28 sept night that courier partner was unable to deliver so we cancelled your order. When i called to customer care then he told delivery is not available in that mentioned area so it got cancelled. I am asking if delivery was not available then why it is accepting that pin code on website and why courier partner did not call to mentioned mobile number.

I want my mobile back and take that same money. I don't know how you will do it but please do it.