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Flipkart Complaints & Reviews

2.8
Updated: Dec 9, 2025
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Flipkart reviews & complaints page 1759

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V
ViVeK ViJaY
from Ghugus, Maharashtra
Sep 21, 2017
Resolved
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Address: 444005

I have ordered acer predator helios 300 core i7 7th gen laptop in flipkart.in big billion day offer and i paid the money through bajaj finserv card and my money has been deducted from my account 4890cd37944477 and i did not get the order confirmation and i also got the message that you have to pay emi from next month. Please help me their is no order confirmation message that i received from flipkart.
Oct 22, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2017
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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    Tanmay Staniislaus Chatterjee
    from Mahishadal, West Bengal
    Sep 21, 2017
    Resolved
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    Resolved

    payment done online, but order not placed; please refund the amount

    Address: 713102

    I was trying to place an order for xaomi mi max 2 on flipkart on 21/09/2017, at at around 12.05 am. I chose for online payment through my sbi debit card. The payment was done successfully, & an amount of rs. 13, 499 was debited from my account. Flipkart txn#[protected]
    But the order was not placed. The order page said "payment did not go through", although the payment was already done.
    The sms & the email that i received from...
    +6 photos
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    Prashanth Royal
    from Chirala, Andhra Pradesh
    Sep 21, 2017
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    Today i tired to order mobile with my hdfc credit card...
    After completion of payment it showed the product is out of stock
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 25, 2017
    Flipkart Customer Care's response
    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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      V
      Varun Gowtham
      from Pune, Maharashtra
      Sep 20, 2017
      Resolved
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      Address: 411058
      Website: www.flipkart.com/motorola-pe-turbo-2-8-charger-mobile/p/itmesd47se9gt2ff?pid=ACCESD47AESAGRGX

      My product was od[protected] item) ordered on 21st july with 3months warranty. But it was stopped working within 1month. So i gone to motorola customer service they said u bought in flipkart so u go and ask them only. When i called to flipkart they we will see. From then no cal no message. When call is done those people are taking very rudly. They dnt have any higher authority to complaint so they were talking that much rudly.

      Please respond to this is flipkart selling cheap/used products.
      Oct 22, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 21, 2017
      Flipkart Customer Care's response
      We will revert on it.
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        E
        Er Nikhil Tak
        from Harduaganj, Uttar Pradesh
        Sep 20, 2017
        Resolved
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        Address: Ajmer, Rajasthan, 305001

        Dear sir mam my ragisterd mobile no [protected] maine redme note 4 mpbile liya tha credit card se usme offer tha ki 500 rs apko 20 septmber ko milenge but abhi tk nh aaye plzz dear sir resend my money... Nd customer care bhi busy rhte h bad service am not setisfied currently care ek bar bhi call pickup nh krte h 24 houra hi busy rhte h kya... Call kro mujhe... Nhi to mai rti mai jana hoga so... Thnx am waiting
        Oct 22, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 21, 2017
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Sep 21, 2017
        Flipkart Customer Care's response
        Interacted with the customer communicated the Extra 5% Cashback* with SBI Cards of Rs. 500 Cashback on the card by[protected] it will be credited mentioned date
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          S
          Shinurag KR
          from Tumkur, Karnataka
          Sep 20, 2017
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          I bought around 3 iPhones in various years, But all of the phones got problems within 2 years. 1 phone's display goes in black colour, another phone's ear speaker and charging socket are not working properly. So I stopped buying phones from flipkart. I lost the trust in buying phones online
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            D
            Divakar Pareek
            Sep 20, 2017
            Resolved
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            Address: Chennai, Tamil Nadu, 600096
            Website: www.flipkart.com/order_details?order_id=OD110226031343712000&src=od&link=order_number

            Order id - od[protected]
            I got the product on 16th sep (Sat night). I made my mobile ready on that night, on the very next day, i faced mike issues in mobile as, other people are not able to listen completely, there is a voice pause for 2 to 3 sec, and i faced this problem in many calls, which is very irritating.
            Moreover i can not return my product as well, even though i want to return this because of such a poor performance. But flipkart asked me to get it replaced.
            I did the same on the next day itself (Opposite to my wish, even though i want to return it), tech visit happen, that guy was hardly there for 3-5 mnt, he saw the mobile and made 2 calls from my mobile i told him my problem, he told it will get replaced in 2 days, no worries!
            But out of my surprise what i am seeing in flipkart while tracking my order they have cancelled my replacement request as well, customer care told, as technician told issue is resolved now, and if you face any issue, visit service center. Which was completely unfair, which made me realize only mistake from my side to do shopping from flipkart. Even though i have been regular customer of flipkart.
            Those customer care themselves were not able to listen properly while i was talking to them, still they are telling it is closed. Some how they again open the request to replace, but still same process is gonna happen, tech visit n all, very irritating.

            Kindly return this mobile, refund my money.
            Oct 24, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Sep 21, 2017
            Flipkart Customer Care's response
            We will revert on this.
            Verified Support
            Sep 22, 2017
            Flipkart Customer Care's response
            We would like to inform you that our service engineer has confirmed that the issue has been resolved in your handset. Hence, closing the complaint from our side.
            Dear Divakar,
            Did the technician gave you any slip of confirmation about the device is faulty ? If not then, did you asked for it ?
            As a customer, you must ask for the proof as there are many of them are scammers out there.
            This is the main problem of Flipkart, they always do a lot of cross-questioning, send their so called technician before returning the product back.
            On the other hand, Amazon never go through this silly irritating process.

            Drop a mail directly to [protected]@flipkart.com
            Post this issue to their Facebook Page, facebook.com/flipkart
            And connect them via twitter @flipkartsupport
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              S
              Shivanand M Bedasur
              from Bengaluru, Karnataka
              Sep 20, 2017
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              Resolved

              Address: Bangalore, Karnataka, 560103
              Website: www.flipkart.com

              I have ordered lg g5 indian version (Lg-h860), which supports 2 sim slots.
              Flipkart has delivered me eur country version phone, which supports 1 sim slot.
              I have sent many emails telling my issue, but flipkart is not at all resolving my issue.
              This issue i am facing from the day one of purchase. I have contacted so many times to flipkart, always they say like they will resolve but till now there is no response from them.

              Few times flipkart customer support said me to visit lg service center, but the issue is from flipkart so i have refused visit service center initially.

              Later i didn't get any resolution from flipkart then i looked into lg service center. Lg service center persons also said it's eur country phone, please contact flipkart only.
              So here the main culprit is flipkart.

              Flipkart is importing products from some other country with very low price and selling in india with a high price.

              I have attached phone version detail please find.
              +2 photos
              Oct 22, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 21, 2017
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Sep 21, 2017
              Flipkart Customer Care's response
              Interacted with the customer closing the issue
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                N
                Noora Khan
                from Hyderabad, Telangana
                Sep 20, 2017
                Resolved
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                Address: 500008

                As you are aware about the "flipkart big billion sales"
                There was a message circulating on watsap about a special sale and about winning mobile phones.
                I got the tracking id for my mobile but i am unabale to track the order.
                Pls help me in doing so.
                Was the mesage spam?
                Is flip kart reallyy dusteibutiong prizes for free?
                Please let me know.

                Your response in this regard will be highly appreciated.
                Thankyou!
                Nov 1, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 21, 2017
                Flipkart Customer Care's response
                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                  N
                  nitin9167
                  from Panaji, Goa
                  Sep 20, 2017
                  Resolved
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                  Resolved

                  Address: 411021
                  Website: www.flipkart.com

                  Hi flipkart,

                  As per offer on sbi debit card 10 % cash back instant, i am not receiving any cash back.

                  Can you please confirm for offer.

                  As per your mail from flipkart, my order id is :- od[protected]Segate 2tb wired external hard disk drive).
                  Date :- 20 sept 17.
                  Price:- 6548.
                  Can you please confirm for sbi 10 % instant cash back because i am not receive any cash back.

                  Thanks
                  Nitin
                  [protected]
                  Oct 22, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 21, 2017
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Sep 21, 2017
                  Flipkart Customer Care's response
                  Interacted with the customer provided the solution closing the issue
                  Dear Nitin,
                  Well there is a catch in instant 10% cashback on SBI Debit Card.
                  This has been divided into date wise and can avail upto maximum of INR 1500 cashback only.

                  Below are the detailed dates :

                  ++Offer 1 (20th Sep'17, 00:00 to 23:59 hours)
                  -- Min cart value: INR 1, 500 | Max discount per card: INR 1, 500
                  -- **Applicable on select products across following categories: Fashion & Lifestyle, Televisions, Home & Furniture, Home appliances, Personal Health Care, Home Entertainment, Laptop Bags, Auto Accessory and Wearables

                  ++Offer 2 (21st Sep'17, 00:00 to 23:59 hours)
                  -- Min cart value: INR 4, 999 | Max discount per card: INR 1, 500
                  -- **Applicable across all categories, with some exclusions ( some of the mobiles )

                  ++Offer 3 (22nd Sep'17, 00:00 hours – 24th Sep'17, 23:59 hours)
                  -- Min cart value: INR 4, 999 | Max discount per card: INR 1, 500
                  -- **Applicable across all categories, with some exclusions ( mobiles again )

                  Unfortunately, You have placed the order on 20th September, 2017 in Computer department which is not in there offer list on 20th September, 2017, so you won't be getting any cash back.
                  If you had placed the order today ( 21st September, 2017 ), you could get cash back of INR 654.8

                  :(
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                    K
                    Kishan J
                    from Pune, Maharashtra
                    Sep 20, 2017
                    Resolved
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                    Resolved

                    Address: Thane, Maharashtra, 401107

                    My father (R. K. Jalan) ordered a wallpaper from flipkart last month which was never delivered and we didn't even get a refund on it. He is senior citizen was not informed of the policies and simply was told its his fault. How rude is that of flipkart!!

                    I have bought most of my stuff from flipkart now you guys treat my parents with disrespect!! I need to speak to someone higher & not a kid calling me to waste my time. Else i am going to post it on social media. This is simply not acceptable & disgraceful!!

                    Regards,
                    Kishan
                    [protected]@gmail.com
                    Oct 25, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 21, 2017
                    Flipkart Customer Care's response
                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                    My graphic card not working on 1080fps..its.. Disply driver not responding.. Can repair .n computer is so slow.. After this...I also checked all solutions on net but this is amberess me tu do my work..
                    My registered email
                    [protected]@gmail.com
                    [protected]
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                      A
                      ADIDAT
                      from Delhi, Delhi
                      Sep 20, 2017
                      Resolved
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                      Resolved

                      Address: 221005
                      Website: www.flipkart.com

                      I participated in the bid and win challenge in flipkart and finally made a unique bid on lenovo k8 plus of rs.86.41. The result was out today and the winner for the same device was someone with a bid of 100.62!!!
                      Is it fair flipkart!!
                      Millions are playing the offer and you are just cheating them flipkart!!!

                      Date: 19-01-17
                      Just give me my prize and clear and refresh the results!!!
                      Oct 22, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Sep 15, 2017
                      Tamilrevathi's response
                      Pls refund my money
                      Verified Support
                      Sep 21, 2017
                      Flipkart Customer Care's response
                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                      Please provide mu bank detail because my last refund could not receive
                      I order a one mobile case and temper class on combo offer. Then i am returned that product. I went refund my money. But you not refund my money. So pls refund my money at rs. 339
                      By mistake I deactivated my flipkart account but now I cannot reactivate it. It shows a message that your account is inactive please contact us
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                        S
                        sujith kannan
                        from Korampallam, Tamil Nadu
                        Sep 20, 2017
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka, 560068
                        Website: flipkart.com

                        I ordered a intex washer for urgent usage in flipkart on friday (Sep 15th) only for its 1 day delivery. But the product arrived as defective on saturday. When i reached out to customer executive they mentioned that refund is possible. So i went and bought a new washing machine from the store. When i again reached out to them they are mentioning that refund is not possible. Addition to that replacement of new washing machine also not reached on scheduled time (19th sep). I didn't expect this kind of bad experience from flipkart. I am very much dissatisfied with customer executives poor conveyance. I need my money back.

                        Following are the blunders by flipkart in this scenario:

                        1. Sending a defective part while the product need is in urgency for the customer.

                        2. Promising the delivery date of the replacement as it didn't fulfilled on time.

                        I don't want replacement anymore. I want refund on time else flipkart will face necessary legal actions on court and brand reputation will be destroyed in all the social networks.
                        Oct 22, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 21, 2017
                        Flipkart Customer Care's response
                        We will revert on it.
                        Sep 25, 2017
                        Updated by sujith kannan
                        I got a call from customer care.still i didnt get a replacement. As of now i just want my money back. Its been two weeks since I ordered. They didnt replace the defective item yet. COULD YOU PLEASE HELP ME GET MY MONEY BACK.
                        Bid and win contest lowest bid and win and yesterday contest winner is not right price of Hercules cycle is lowest bid is 160.53 and my bid is 116.95 and my bid is lowest and unique and winner is another please solve the problem

                        order id: od110231515959122000 - Comment #2856749 - Image #0
                        sujith kannan's [Complaint's author] reply, Sep 20, 2017
                        Stupid why u r ruining my complaint.
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                          Sushma Lobo
                          from Chennai, Tamil Nadu
                          Sep 20, 2017
                          Resolved
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                          Resolved

                          Address: 560005
                          Website: www.flipkart.com

                          I had ordered a inventure retail turtle night sky star projector night night lamp (25 cm, blue) order number [protected] on september 3 rd

                          On 9th september some eye wear glases, called customer care and they told me they would pick the wrong consignment and return my cash.

                          • no action from flipkart, i called again on 14th september.

                          • on 18th evening a person from e kart came and collected the packet

                          • on 19th i get a message that the packet will be collected today, i called flipkart and told yesterday it was already collected.

                          On 19th evening i get a message telling that pick up has been cancelled as i decided to keep the product and when i checked the app, its says refund cancelled.

                          A wrong product was delivered, and then later collected. After collecting the product flipkart sends me a message informing me i have decided to keep the product so no refund would be give.

                          This is fraud.

                          Please help
                          Nov 1, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 21, 2017
                          Flipkart Customer Care's response
                          We will revert on it.
                          Sep 25, 2017
                          Updated by Sushma Lobo
                          I was assured that issue will be solved in 48 hrs, but no progress. The name Flipkart person who had collected the package from my house is Nerul. Please process my refund at the earliest.
                          Verified Support
                          Sep 25, 2017
                          Flipkart Customer Care's response
                          The customer complaint about the pick up and refund. We had interacted with the customer and processed the refund same will be reflect withing 2 business days. Hence closing the complaint.
                          Oct 03, 2017
                          Updated by Sushma Lobo
                          Many Thanks for resolving this. I have received my refund
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                            Shubh5144
                            from Unnao, Uttar Pradesh
                            Sep 20, 2017
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                            Address: Yamuna Nagar, Haryana, 133103

                            I haven't got SBI card 10% instant discount even I fulfilled all the terms and conditions. I ordered lake products cost around 1700 and paid through SBI debit card but didn't got 10% cashback.i t was clearly mentioned that I can use the offer with phone or offer and I got phone or cash back but for got sbi 10% cashback.
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                              M
                              Monalisa Nandi
                              from Duliagaon, Assam
                              Sep 20, 2017
                              Resolved
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                              Resolved

                              Address: Kamrup Metropolitan, Assam, 781025

                              My order no : od[protected] for the product "sports sh/wj99555/ adidas hsn : 6403aaab". I have returned for exchange in size. But i am surprised to inform u that today morning i received a message as well as shown in flipkart "my order" that the above product has been delivered in 19th sept. But till now i din't received my above product. This type of miscommunication i din't expect from flipkart.in future i will have to think before keeping in touch with flipkart.
                              I am waiting for your immediate action.
                              Regards
                              Monalisa nandi.
                              Oct 21, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 20, 2017
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Sep 20, 2017
                              Flipkart Customer Care's response
                              We have interacted with the customer and customer has confirmed the replacement product has been delivered. Hence, closing the complaint from our end.
                              I ordered a book which was not good enough when i got it, so i returned it and got refund on my flipkart app on phonepe. The app doesn't open Phonpe and moreover without any withdrawl to my phone pay account i lost my money Rs.125. How do i get my money back ?
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                                Moumita Halder
                                from Kolkata, West Bengal
                                Sep 20, 2017
                                Resolved
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                                Resolved

                                Address: Kolkata, West Bengal, 700063

                                I have purchased a moto c plus mobile phone on 16th september 2017 and got the item on 18th september 2017. But i found that the item was defective. I requested for a return but flipkart is not returning the product and they are saying that the item will be replaced with another same item. But this will not be returned. Please help. They are harrassing me by giving me dates after dates. They are saying they will not refund me.
                                Nov 1, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Sep 20, 2017
                                Updated by Moumita Halder
                                They scheduled a technician visit date on 24th. But I why do I have to go though a tech visit when I simply want to return the product? You sold a defective product and you should return or, replace it instantly. Why tech visit? Please refund my money back
                                Verified Support
                                Sep 21, 2017
                                Flipkart Customer Care's response
                                We will revert on this.
                                Verified Support
                                Sep 22, 2017
                                Flipkart Customer Care's response
                                Interacted with the customer replacement initiated closing the issue
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                                  H
                                  Hemanth Ranka.
                                  from Kayankulam, Kerala
                                  Sep 20, 2017
                                  Resolved
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                                  Resolved

                                  Address: Koppal, Karnataka, 583231

                                  I had requested for replacement of the defective product delivered to me, the flipkart at 1st first time canceled my request at its own without my consent, again second time fought with that people and gave my request and they told that the pick promise date is 01.09.2017 and still the product is with me only, worst experience with flipkart, they are hacking my account and cancelling requests at their own, they have worst representatives,

                                  Stop cheating flipkart,

                                  Hemanth ranka, mob no. [protected]
                                  Oct 24, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Sep 20, 2017
                                  Updated by Hemanth Ranka.
                                  Filpkart shows fake statistics, fake grievance officer, will never by through filpkart
                                  Verified Support
                                  Sep 21, 2017
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Sep 23, 2017
                                  Flipkart Customer Care's response
                                  The customer complaint about the replacement of the product. We would like to inform you that our seller has confirmed that the replacement is approved on 23/09/2017 and would be delivered on 07/10/2017. Hence, closing the complaint from our side.
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                                    Nandlal Asm
                                    from Noida, Uttar Pradesh
                                    Sep 20, 2017
                                    Resolved
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                                    Resolved

                                    I have ordered for a prince playable soft pug dog - 12.5 inch on 15th september 2017. Delivery expected by tue, sep 19th '17 but date is over and good was not delivered.
                                    You have promise to delivery on expected date. But this is your actual service. I am very disappointed with your service.
                                    +1 photos
                                    Oct 31, 2017
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Sep 21, 2017
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Sep 25, 2017
                                    Flipkart Customer Care's response
                                    The customer complaint about order cancellation. We had interacted with customer and informed about the cancellation. The customer agreed. Closing the complaint.
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                                      pradipnath
                                      from Duliagaon, Assam
                                      Sep 19, 2017
                                      Resolved
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                                      Resolved

                                      Address: Cachar, Assam
                                      Website: www.flipkart.com]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]

                                      I sent an order for girls midi in the age group of 11-12 years on 03.09.2017, at the price of rs.551.00. But when opened the packet, i found the dress - lil orchids girls midi for 2/3 years of age, which is of no use. So i want a proper reply in this regards and want to return the dress in exchange of my actual order. The details are given below.
                                      Order id-od[protected].
                                      Tracking id-fmpc[protected].
                                      Invoice no-f a a b g[protected].
                                      Invoice date-2017.09.03.
                                      Order date-0]3.09.17.
                                      Delivered] by ekart on 18.09.17 by asit paul, at silchar, assam.
                                      Oct 22, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 20, 2017
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Sep 21, 2017
                                      Flipkart Customer Care's response
                                      Refund has been provided to customer hence closing the complaint from our end.
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