Flipkart Complaints & Reviews

I had ordered a ivoomi me3s of rs.5399 on 24th september against order no. Od[protected]. But now they say order is cancelled. And now its rate is 6500. What the hell is happening. This is all rubbish. This is very very bad and irresponsible behavior towards the customer. If is this goes as like then nobody will buy any product through flipkart.

On 6th september, 2017, i ordered united colors of benetton. Sneakers (Grey) from my flipkart account at 6:55 pm. Payment was cash on delivery and order was placed. I got confirmation message and email stating that my order will be delivered in 27th september wednesday

After this when i checked my order in my account, i was surprised to see that the order status is cancelled at 24th september sunday at 5:49 pm.

The shoe was at a rate of 1650 on 50% discount on behalf of big billion day. When i tried to place the order again, it was out of stock.

I had ordered redmi note 4 (Dark grey 4gb ram, 64gb) on september 24 during thier big billion day sale and got some discount, and the final price was 9899/- and i made this payment through my sbi debit card, and i got a confirmation message, but on 25 september they send me a message that my order has been cancelled
Now for the same phone they are charging 12999/-
How could they cancel an order after taking money
I just want my phone at same price that i just had payed... I want justice...

Yesterday I ordered a Samsung on7 phone my order was placed and order Id was also generated but I didn't receive any confirmation message or mail.But it's showing in my order option that order has been placed and delivery date is also given, but I want a confirmation message or mail so that I can know whether my order is confirmed or not

This is regards order no. Od[protected] from flipkart.

On 21st september i ordered a samsung galaxy s7 from flipkart during the big billion sale.

The delivery time on the website was "assured delivery on 22nd". However i did not receive the phone and then they informed me they would send it on 23rd. I was informed this by email wherein they blame the courier for delay in delivery

It is the 25th now and i still have not received the phone. This is to inform you that the status on the website still shows only approved. The seller has still not even packed the order and kept ready for the courier.

After number of complaints put forward to flipkart, yesterday i get to know that the order has been delayed untill the 28th of september.

I do not understand why flipkart has to mention an assured delivery time when they cannot fullfill the same.

This order has been made under the exchange scheme, and as per the t&c i had formatted my old phone, removed the sim card and memory card and kept it ready for the flipkart official to collect the same and give me my new phone. However it has been 3 days now my cellphone has been switched off with a hope that flipkart will deliver my order soon.

This is very bad delivery service on the end of flipkart. On email they blame the courier service for delay in delivery. And when you speak to the customer service on the phone, they blame the seller for delaying the order. As a matter of fact, flipkart themselves do not know the actual reason for delay. This was confirmed after speaking to a senior executive on flipkart.

This is surely my last ever order on flipkart. 1st they fool customers by increasing the price and giving a discount and trying to prove they are cheap.2nd - they do not deliver the order on the date as promised.

I would like my order to be delivered immediately by 25th or maximum 26th of september.

I am not able to track my order.
Flipkart gives 26 Sept 2017 delivery date
And I want my order exact on 26 sept.
Please deliver my order as soon as possible.
Thank you.

I Have Ordered Mac Book Air on 21 September 2017 My Shipping Date of Product was 23 September 2017 But My product is Not shipped Yet And Delivery Date of Product is 25 September 2017 But My product is Not delivering on 25 September I have called customer care they said we will Tell about your problem on 26 September ...

I have received one dell dell inspiron 1525/1526/1545 /1546/y823g/ x284g orignal battery 6 cell laptop battery vide order id od[protected]. The battery is not working at all, even it is not being recognised by the laptop. I need to get the same replaced with one of the same model as early as possible and if not to return the same.
Thanks

Dear sir/mam
My name is hemant bhatt and my mail i'd is ([protected]@rediffmail.com) my contact no is [protected]

Why your company's 90% products don't deliver in my location pin no 263139 and 263002
That's why i am using amazon and snapdeal
Please open your doors for this pincodes
We need flipkart services in our postal address
Thanks.

I bought an ambranne power bank 10000mah which appears to be fully faulty. Not working in any way
Order is: od[protected]

On reporting to flipkart they not agreeing for a reverse pickup. (In bangalore)
Neither do they arrange for a replacement/refund.

Instead i got a shipment address to ship the product. (Which is also in bangalore).
I tried negotiating with flipkart for arranging a reverse pickup they are adamant that they will not. But whole point is all my other returns (Clothes, belts etc) are taken care of ekart pickup, but when it comes to faulty electronics they cant bear the loss and try to pass on the loss to the common man.
So at last i took some time from my work and visited india post office they said its not a full proper address and they cant ship it. Called flikart - the guy said blue dart will take it. Ok next to bluedart and to my dismay they are refusing to ship the product and the same with fedex as well.
I spent half a day after this.

Again called the cust care of flikart and very annoyingly they are asking me to try with ddtc. I suppose these guys think that we customers are jobless people to hop from 1 office to the other everyday.

Now i cannot go and find a courier partner who ships to the address. I have my work and other commitments.

1. Why do you arrange reverse pick up only for apparels and not for electronic goods??
- for clothes/apparels they are ready for anything. The goods get rolled easily from customer to customer.

2. Why do you cheat the customers selling faulty products??

I believe the mistake i did was ordering a product from flipkart which was very well available in local shops.

Bottom line: flipkart cheated with me with 899rs.

I decide to boycott flipkart and convince my friends to do the same until they resolve my issue with a replacement/refund by arranging a reverse pickup.

I ordered a dell inspiron 14 model 3467 laptop from your website on 23 september 2017. Due to some problem, first i paid 21990 through debit card and than again paid same amount to the delivery man. I called to your customer care and asked for the payment details. They said that payment is made through cash on delivery but my bank account has been deducted by the same amount and 21990 has been transferred to your flipkart account,. So i request...

I have purchased trimers amount of 1998 rupee by sbi debit card on big billon day. 10% instant discount mentioned in web site, but it is not credited for me, i have payed full amount. So check and do rhe needful. As for your advertisement 10% discount should able to get while transaction. But still now my 10% of 1998 i.e 199 ruppee not credited in my account. Please take necessary step to resolve this issue.

I m writing to you about the concern with my order od[protected] for the product sony xperia c4 dual (Black, 16 gb). I contacted to your customer care on 13th sep2017 regarding mobile touch-pad is not working last 1week and executive replied me that within 24 hrs executive will receive mobile but didn't come. Still your team neither contacted nor solved the issue with mobile touch pad.

I have given a order on big billion day on 22nd with order id
Od[protected]

Now i got a sms that your product got canceled due to out of stock.
I have paid my money and the time of order it was available thats why i am able to make order and after 3 days you are showing drama.
This types of cheating will not acceptable by company like flipkart, allready lodge a case against this also want to inform consumer forum to stop this types fraudulence.
I need my product.

Hi,

I ordered for a samsung led television worth rs.10, 349 on sep 21, 2017. The order was not shipped for 3 days. So i cancelled the order. The cancellation request is created and it says "your request is being processed. It may take up to 4 hours for your refund (If any) to be initiated."

But even after 4 hours, the request is still on hold. I called customer care but they don't have option to do cancellation. Please make the refund asap.

Order no: od[protected]

Regards,
Mohamed meeran.

I was ordered samsung galaxy on max (Gold, 32 gb) (Order no — od[protected] but flipkart send me a micromax hand set.
As i was ordered phone as an exchange of my old phone (Samsung galaxy j5) they taken my phone.
After getting i have return and replace intimation but flipkart denied for that.
I want my money (9720+exchange value 5300)=rs.15020/-
Please do needful as-early as possible

Thanks & regards
Sampa paul
[protected]
Sampa. [protected]@gmail.com

Hi, myself yogi, and recently i have ordered united colors of benetton men casual belt from flipkart which is worth of 1099, but when i recieved that product i was shocked because it’s too old and belt buckle was rested it is actually not worthy product and its completely a clearance sale which they have delivered to me, and i have canceld the order but i don’t have option to give a feedback on that product, flipkart almost all products are 2nd quality one and not worthy, i insist to suggest to all my friend circle and family members to not to buy in flipkart. Flipkart is not trust worthy or customer service also very poor, we are simply loosing money by buying things in online, better get it from your nearest shoos because if any problem happens u can reach them.

I had ordered a pair of schetchers shoes on 20/09/17. For 1539.00rupees. I received a confirmation sms too. However on 23/09/17 i received a sms from flipkart about the delivery of the product but when i clicked on the link i found out the the shoes had now been changed to sandals. I called up flipkart and spoke to rohan who confirmed that they were sending me the shoes and slippers too. He even sent me a sms confirming the same. Today i received the parcel but there were no shoes but only slippers. I called again but was offered a call back. Got a call from supriya who tried to convince me for a refund. I asked for a supervisor and she disconnected the call. I called again and spoke to dhanush fulsunge. Asked him to speak to his supervisor but he said that the supervisor was too busy and could not come on the call. Asked for a complaint but he could not do as he did not have an option.. Hence raised a complaint here. Hoping that i get the original shoes that i had ordered.

I am book a hp leptop but this leptop display in 4 vertical lines coming. So i want replesh my leptop. So i want justice plz send me a new hp leptop and reples

Heard people comparing flipkart with amazon a few days back and i, not being the sufferer by that time stood by the name flipkart with all my might, trust and amazing service all this time was the reason behind my confidence in brand flipkart.
But all that shattered in the last few days after speaking to the stupid, unhelpful, rude, arrogant and pathetc customer care executives/ supervisor.
Starting from anand tyagi to bhagwaan : bith were trying to resolve my issue quoting lame and naive execuses. But the extent of stupidity was crissed when their supervisor mr krishna gopal took over from them. A simple question was dreadfully twisted into a dumb fiasco. Mr gopal tried with all his stupid solutions to tackle my queries but ended up giving me reasons to not trust or believe in what he was saying. He lied to me on the record that he has lodged my complaint and transferred to the back end office and that i shall be receiving a mail (That i never received) stating the reference no and a call from back end office (Which never happened)
Icing on the cake was when i called up about 30 minutes later to my conversation to this mr krishna, a guy named pranay took my call who asked my problem and put me on a long hold for ages (25mins) untill my patience gave way and i hung up. Wnding up trying a few times later ans wverytime they put me on hold.
I wasted about an hour and a half of my night’s sleep.
And made a promise to myself to not even buy a single stuff from flipkart again.
One customer might seem as a small fish and wont matter much, but at such pace of losing vinatge customers cause of stupidity and rudeness of your “so” called customer care executives, you might end being a small fish against the giant apni dukaan.
I hope this message of mine would find someonewho would take some action atleast for the name sake.

My contact no: [protected]

Aaftab khan