Flipkart Complaints & Reviews

Hi sir,

i bought a camera from flipkart and they got me deliverd on 29/08/2017. when i opened it i found that the stone in it and got his bag. then i called the customer care on flipkart on raised the compalint. they give me time on september 10.i have called him 30 to 35 times so far and now he tells me that we have given you a product and we can not do anything.i am very troubled by him, you help me. flipkart not return the money not gave me the procuct

Thanks
Kishan sonkar
[protected]

I orderd the following item approx one month back but got the defected piece. I gave the replacement request but after some days i received a mail that we are unable to deliver your product so we are cancelling the request. Again a gave a fresh request for replacement but its been more than a month and i have not received any mail, message or phone from flipcart regarding my replacement. Should i write on social media or file a case in consumer forum??? Please tell me flipkart??? Pathetic service experienced from flipcart. I want my replacement or full refund.
Waiting for the response...
Unable to deliver your order - od[protected]

I had purchased whirlpool 7kg full automatic washing machine on 23 rd august 2017 (Order id od[protected] which was delivered on 13th september 2017. The product was found to be completely damaged. I had filed a return request on 13th september and the technician visited on 13th itself and reported about the damage and also informed us that the same will be picked up by the courier partner. But now flipkart is denying the refund and giving all nonsense excuse that the same will not be returned. But on discussing the matter with customer care executive, we were informed that our product will be picked up for sure on or before 22nd september and the refund will be initiated thereafter. I have the call recording of the conversation with the executive. But now flipkart's back end officers are refusing to take return and are telling us that their executive gave us the wrong information and that they were sorry and couldn't do anything. They are denying their own customer care executive's words. I have also the invoice copy of product where it is clearly written about the return policy and not the replacement policy.
Now flipkart is emphasising to take replacement of the product which they will decide whether or not will be done.
They are fooling people and doing fraud.

I want full refund of the product and not replacement or else i will approach consumer forum

Fraud 🔥 fraud 🔥fraud 🔥fraud 🔥

Flipkart is a fraud company!

I my name is ashish sharma, i have ordered hp i3 6gen be012tu laptop on 21 september in exchange offer.
I exchanged my compaq 620 with hp of rs 10, 000 offer price and also[protected] sbi card offer. At the time of placing exchange i put my old laptop serial no which is accepted by flipkart for exchange and order placed successfully but today at the time of delivery wishmaster (Courier boy) refused to accept my laptop saying that serial no did not match so i called fliokart customer care and asked them the reason and problem they said serial no provided by you at the time of placing order is exact can you crosscheck so we crosscheck that which is correct but not accepting in whishmaster's machine.

Od[protected]

Now flipkart customer care is not providing any solution and they said you that after cancelling your order you have to reorder again which is not possible because now offer is expired also i missed the same offer was available on amazon.

This shows flipkart service and support is too bad, plz help me

Hello sir.
I have ordered MODEL NO IS MI 3S Prime last year.
M-IMEI:[protected]
S-IMEI:[protected]
Email Id:- [protected]@gmail.com
Mob. No. [protected]
I had lost my Original bill, I want duplicate Bill.
Please Mail me as soon as possible.

I ordered a laptop from flipkart with order id - od[protected] and make the payment. After one day the order is diapatched order is cancelled automatcally and shows message that i cancelled the order. But i did not canncel my order. So i want my order for the same price as i order first. My order details is in picture below.. Please take strict action against such kind of activities by e-shopping sites.

Manohar Hirey Malegaon (Nashik) Maharashtra mobile.no.[protected]
We have purchased guru skates from flipkart . On the box the size is written 35-38 but it came of 32-35 . We want to change the skating.

Sir/madam,
I had ordered an hp laptop. I received a msg that it will be delivered by monday but now the status is showing "refund & cancelled". Neither i have received any call nor any msg regarding cancellation. Even flipkart customer care said that the seller has cancelled from their end. I want to lodge a complaint against the seller for playing with us. I could have purchased something else with that offer but i couldn't

Hi team,

I have ordered a vivo y69 and have the order id "od[protected].
The used email id is"[protected]@gmail.com"and phone no is"[protected]".

Even after mentioning the correct delivery address i am not sure why the address changed. So i want the product to be delivered to a different address instead of the one mentioned in the order.

New address - h-1/50 sector-16, rohini, delhi-110089

Please look into this asap and deliver the product to the mentioned address.

Thanks,
Kanishth sachar
Mob - [protected]

Hello sir.
I have ordered red mi 3s prime note in 2017 on flip card

My new contact info is [protected] & my emailin is
My email id is [protected]@gmail.com
I had lost my original bill, i want duplicate bill.
Ime/1 [protected]
Ime/2 [protected]
Sn 13479/[protected]
I am loss my orignal bill
& i have also some problem with my new handset
Please mail me as soon as possible.

Hi,
This email is regarding a refund. I have placed an order for 34990/- on 21st sep, 2017, after placing the order i immediately cancelled that order. That i got the email and got a message from you site that refund will be credited with 2 business days. Now 2 business days has passed but i have to received the refund since morning i am sending emails regarding this, however no response from your end. No contact number to contact with company. I have already logged a complain in consumer forum, complain no. 439629. I have given enough time to company, now it's high time. I want this to be refunded by today evening. Please do the needful.

Order id : od[protected]
Refund id : 99796282

Thanks and regards,
Riya paul

Invoice no. Faaa2u[protected]
I bought lava z25 mobile but it had defective mic and speaker (During the call other side is not audible rather there is an interruption of a noise), complained to customer care for replacement. They sent an technician who actually couldn't open the handset and told us to flash mobile which will cost 400 to 500 depending upon device. I called customer service and told them why should i pay for the defective piece because i have paid for a new piece and not for a defective piece. They told me that the technician had told the matter is resolved and mobile does not have any problem so it can neither be replaced nor returned. During this conversation the escalated call representative behaved very badly & rudely. I kept telling her that the technician couldn't open the mobile, didn't make any call didn't hear the sound produced during calls, didn't check anything but she disconnected the call. My last date for replacement /returning is 28th september 2017. They didn't even confirm with the customer about the work done by the technician.

Hi, i ordered asus zenfone selfie in flipkart using sbi debit card and then i choose to cancel the order and i got the status saying i will get a refund in 6 working days fair enough.

Then i was ordering lenovo k8 plus phone in flipkart. I filled everything, my money got deducted but the order didn't get placed it's rs.8399.

I choose to pay by debit card sbi debit card.

I am not at all happy with flipkart service this is one of the worst services i ever had.

Please don't ask for order details coz order didn't get placed and money got deducted.

My registered mob no:[protected].

I want anyone from flipkart to get in touch with me right now. You can contact me on the same above number.

I ordered samsung s7 on 21september 2017 thursday. Before placing order i checked probable delivery date with my pincode, it showed me 23september 2017 saturday.
But after payment & submitting order it showed me 25th september 2017. I immediately contacted on of the flipkart executives.
But didn't get satisfied with her response as she said that showing delivery date is tentative and continued with some other reasons.
I didn't understand what is that tentative delivery date?? I checked with my pincode & it showed me 2 days for delivery.
Now i will not available on the current delivery date (25th september 2017) as iam going on holiday for 7 days.
Initially it showed me the delivery will be before saturday and that is the reason i booked the handset. Now they are saying it will be on monday

I am lodging this complaint due to i am very disappointed by the treatment of flipkart support team in the matter of missing mobile in box (Redmi note 4 - order id: od[protected] date : 26.07.2017). After more than 50 days of lodging the complaint (From 28.07.2017) no proper response / findings is given to me. Flipkart support team is completely failed to provide me what is their actual finding from investigation during last 50 days in this case. They give me childish reason that "your request has been canceled as our systems have detected an unusually high number of returns in your purchase history" which are not even concerned in this particular mobile missing case. They are not interested in catch the actual culprit. I have provided my flipkart / customer id to flipkart support team to show me single transaction in last 1 year which i had returned from my flipkart id but now they are not responded. My flipkart id is "sandeep. [protected]@rediffmail.com". Now they have blocked my above flipkart id. I want justice and refund my money. I am submitting herewith invoice copy and last email for your ready reference and necessary action.

I already raised one complaint but still mu issue is not been solved, flipkart is directly telling that refund is been done succesfully from us and i havent recive any refund in my account, give me some proof in writting or email me the reciept that money is been transfered to my account,

Please check attachment as well it is clearly showing that refund is still pending from flipkart end and they are blaming bank for that, really it is shamefully thing, this is why most of the people dont trust on onling shopping, flipkart is one of the reason behind that

I had ordered for 2 numbers of the item Beadworks Showpiece - 7.2 cm. But I received only one piece. The package itself was small enough to hold only one piece. The courier boy just gave the package to me and rushed off without waiting for me to check if the required quantities are available.

PLEASE SEND THE OTHER PIECE IMMEDIATELY

With order id od[protected], i did a purchase which was later assured to be picked up. Flipkart told me that they have refunded the amount to phonepe and phonepe automatically refunded the amount to the citi bank credit card belonging to my brother i used for the purchase. The irony is that it's more than 1 month and i have not received the amount back into the account. I asked the phonepe, they provided me some arn no with which my brother contacted the bank and the bank denied any such transaction. I am writing to flipkart and phonepe again and again but the reply is the same. They seem really very less interested in resolving this issue.

Sir, my flipcart account has been deactivated and now i want to reactive it. My flipkart account registered mobile number is [protected]. When i am trying to login into this account it shows that account inactive. I am facing a lot of problems during login. This is my primary flipkart account. Due to this i couldn't order anything in this account. Please reactive it.

Mobile number [protected]

The issue has not been resolved.
Subject: defective product, asked to return & refund
Date: 14/09/2017
To whom it may concern,
Regarding the order id: od[protected] you cannot ignore the responsibilities and liabilities on the customer like this way, you are trying to divert the main issue consistently by your illegal work.
Your work is violating the indian consumer protection act., which is above all. You had violated your own policies and after that you are trying to use your policies as a shield (Cant/fraudulence) after trapping, misguiding me by your scam process. As i already told you everything before and submitted my refund request to you via mail which was officially declared by you to me on 1st september, 26th august, 02nd september and many times before that day i had mentioned my previous mail. Also, why you misguided me about the terms when i asked you before buying this product?

Note: the incident: in[protected] and incident: in[protected] has not been solved yet from your end.

Please take your defective product and refund me asap you said to me.

I hope it will help you.

Thanks with best regards

Minati das
M:+91 [protected]/ [protected]

Subject: re: regarding order: od[protected] [incident: in[protected]]
Date: 09/09/2017
Hi,
As we had the conversation over telephone, you cannot ignore the responsibilities and liabilities on the customer like this way, you are trying to divert the main issue consistently by your illegal work.
Your work is violating the indian consumer protection act., which is above all. You had violated your own policies and after that you are trying to use your policies as a shield (Cant/fraudulence) after trapping, misguiding me by your scam process. As i already told you everything before and submitted my refund request to you via mail which was officially declared by you to me on 1st september, 26th august and many times before that day i had mentioned my previous mail. Also, why you misguided me about the terms when i asked you before buying this product?

Please take your defective product and refund me asap you said to me.

I hope it will help you.

Thanks with best regards

Minati das
M:+91 [protected]/ [protected]