Flipkart Complaints & Reviews

Order id: od[protected] made purchase on 11 sep 2017 online from my citibank credit card got debited twice 32190 as per discussion with customer care that informed last payment is showing decline but spoken with citibank customer care and as per mail it's showing 2 payments debited from my citibank credit card so plz help me to resolve issue

Received a defect laptop (Power button not working), asked for return of date: 13 sep 2017 23:56. No one visit for checking the but in 17th i called to flipkart but executive telling its cancelled. Again flipkart asking me for wait for 24 hour, you will get call for resolution & wait for 23rd sept. I paid full money but still i am not getting what i have purchased.

Need help.

Details below :-

Purchase date :- 8 september 2017
Flipkart order - od[protected]
Return of date: 13 sep 2017 23:56
Return id :-[protected]

My contact number :- [protected]

Flipkart order id: od[protected]
Product: leeco 138.8cm (55) ultra hd (4k) smart led tv
Display is defective 25% of screen area blacked out. Not able to contact leeco. All service centers closed. Website and tollfree no of leeco not working. Flipkart response is lethargic. I only purchased this brand leeco because it was sold by flipkart. Product is under warranty. Please repair it or provide replacement
My mobile no [protected]
Amit singh

I purchase a smart led tv on 28th july recive. It installed 16th aug. But demo till today not completed.
I have many times complain but there is no solution.
What i can do?
Pls reply soon, my details is given below

Mail id:[protected]@rediffmail.com
Mobile no.:- [protected]
Contact no:- [protected]


If my problem not solve then i will do on right way condition

I was purchased : moto e4 plus (Fine gold, 32 gb)

Order id : od[protected] item)
Order date: sat, aug 19th '17 4:15 pm
Total amount : ₹9, 999 through debit card,

There was faulty mobile, i was face natwork issue, full day

Party calling us but we didnt get a call, only message received : a missed call from? & phone shown full network signel etc.

Flipkart people send his technical assist : technician visit service by jeeves

& he agreed

Then flipkart offer me : replacementcancelled
We're sorry. We are unable to process your replace request. Please refer to flipkart return policy.

I just want my money back,

Thanks

Mukesh sayani

[protected]

I have bought moto e4 plus from flipkart after use found out touch is defective and i have placed a return request
Order id : od[protected]
Return id :[protected]

First time they rejected and said to reboot the phone

I did reboot, factory reset still touch not working properly when i touch a part bottom screen is getting clicked which i didn't touch

Second return request they didn't responded on the same day and called day after when i couldn't pick the call and no response after that

Please get me a replacement or refund as i cannot use the mobile properly couldn't type a message and use the mobile

I didn't expect such a customer service from flipkart

Hello sir
I had ordered last april royal son
It's 399 rs offered i had booked order i'd is[protected] when i received and checked in side glass don't have any company name and it's opend i asked delivery guys he told some reason sir
In inside glass no company name and all so front glass is plastic cheting for people from flipkart i want be exchanged or send money back my account sir
Thanks
Deepak k
Mysore. Karnatka. India
91 + [protected]

I have received the book on 15th september order no. Od[protected], but i found that the syllabus of math is not related to bhu b. Bed math group. Given syllabus of math is related to lower standers and wanted to return the product i also share my account detail and ifc code (A/c[protected] ifc cod =bkdn0720185) to custemer care of flip-cart but he said it is wrong, on second day when i called they said product is same so we can, t return.

On june 30th, i made a purchase of a toy train and made the payment through internet banking. After 15 days, i came to know that my bank account was debited twice, that is two payments of rs. 1149
After following the issue first with flipkart, who denied the double debit, i took up the matter with my bank, who took more than a month to resolve it.
On september 6th, i got a call from a flipkart executive saying that the matter was resolved and that the amount would be credited to my original payment method within 5 working days. He asked for my bank account details, which i gave after much hesitation.
I received an email with the details and the promise that the refund was initiated manually. I subsequently got a call from my bank saying
It is now 11 days since i received the mail and there is no sign of the refund.
If i call customer service, the set of dumb people sitting there give stereo type responses.
Please work on my refund. It is a small amount for you, but a big amount for me.
I am a long standing customer of flipkart and the little credibility i have in the company is fading away day by day.
Flipkart customer

This is to inform that i placed order for redmi note 4 on 30 th august and got my delivery packet on 31st august 2017 at 10.35 am from ekart delivery courier. I unboxed the packet and the mobile phone was missing, charger and usb cable was there only, so immediately i called the flipkart and raised a complain over there and they assured me that this was our mistake and i will get my product before 12 september, so i waited for 10 days and called again to know about my status, when i called them on 9 september they were saying that our team will contact me before 12 sep, so i asked them i want to know about my status so they transferred my call to his supervisor mr. Md mohsin, he told me that my request had been cancelled, so i asked him how they can cancel without informing me and then he told me that on my behalf he will raise another complain and will escalate my issue, on 11 sep i had mailed to no of peoples including sachin bansal [protected]@flipkart.com, escalations [protected]@flipkart.com
[protected]@flipkart.com, and grievance. [protected]@flipkart.com, so i got a cal from there side and mr bipin told me that he is from escalations team and will process the call and will give me resolution so i waited for 24 hours as they had asked me to. And then again i got mail to wait for another 2 hour but then got no response from there side and then got mail that they have cancelled my request again after confirming from delivery partner and seller, so i mailed them again but they were not replying to my mails and then i called them, so they told me delivery was intact and again disconnected my cal and then again i raised the issue they told me to wait for 12 days as they will revert me back before 24 september,

One thing i would like to add about the delivery status of my phone, i got my delivery at 10.35 am on 31st aug and rasied a complain around 11 am and when i looked the status of my delivery its showing that i got my delivery around 5.14 pm 31st august 2017 so i called them again to know about the status then they told me i got my delivery around 5.14 pm only so then i asked them how it is possible, if i had my delivery at 5.14 pm so how would i, be able to raise a complain before my delivery time. Then they rechecked the status and then told me time i actually got my delivery i. E 10.35am 31 aug 2017. Then i asked them to recheck the complete process and let me know but on sending no of mails they were not even reverting on my mails and yet know i did not got any information about the delivery partner and the boy who delivered my parcel. I think flipkart is not even checking my status and just cancelling my complain again and again. I lost 13000 and no one from flipkart is taking my issue seriously, i did not expect such kind of thing from a big & renowned company. Recently i have bought so many products from flipkart. But did not know they treat their customers in such a bad way. Not only bad it's pathetic. Worst customer service rather i say.
Order id :- od[protected]

Hello flipkart, i ordered a watch from you on 1oth of sep, they texted me that i ll get my product on 18th of sep. But the wkart guys called me on 15th told me that he would come and give me the product on that day but didn't come, same happened on 16th n so on 17, tofay i called them, after telling them all the situation they topd me"thik hai" then disconnected, i thought that flipkart ia punctual n easy to deliver n order but.. It seems as they are creating more havoc. I plzz request you to take action, and just deliver my product, no other problem with that. Please do so.:)

Dear sir i had ordered adidas women and men ankle socks the details are given below

1. Order id:-od[protected]
2. Order id:-od[protected]

So my concern against this order numbers or that the product i have received is 2 years old and the quality of the product is also very low.
I had opened only one packet and washed one of the socks you will be shocked on washing the socks the woolen particles begin to come out.

On calling customer care they simply denied that your product cannot be replaced or refunded because it came under no return policy. I totally agreed with this but you yourself think that is ilit written under the no return policy that the customer will get 2 years old product and defective product. The consumer have no right to information right to get good product from flipkart. You had given me mental pressure and also played with customer sentiment and you simply denied to help the customer and also violated consumer rules because i have received a very old product and and defective also.
I know that flipkart will never solve my problem because i had also comlained flipkart before posting in this forum.
They simply closed the issue saying that the product is under no return policy. So my request to all of you is please buy products from flipkart after thinking thousand of times.
The customer rights are emptied into trash because they favour seller not the customer.
Please see my screenshots below.

I Purchased iphone 6 and i m facing problem that siri not working on my iphone and same problem in whtasaap vedio call also the reciever cant recieve my voice but its proper while i using my headphones soo deal with my this problem and replace this product which is refurbished delivered to me or is faulty product

Sir
I have purchased 2 sarees from flipkart. but the size of the sarees are small in size. so I returned the sarees with original packing . but the staff refused to pick up the packing because it is without price tag . but I received the packing without tag.so kindly do needful for me. my email id [protected]@gmail.com.
thank you

Dear sir.
Due to your current change in policy. I am facing lot of issues with supplied products. This is second time i m facing issue. I was having issue with mobile phone which i have brought. And second time i bought car cover which is not meeting specification shown during online shopping. And most important it is not suitable for the car which i bought. Even on replacement of this same product i m going to get then what is the use.. Kindly change your policies before loosing father in online shopping...

By this seller is selling any products. They know any how because of policy we have to accept it.. Once u get the replacement after that u don't have options.

Regards
Abdul
[protected]

Sir my name is ankur kumar my registered mobile number is [protected]/[protected] i ordered
6 pair of bra and panty instead of this i received only one pair sir i complain to flipkart eexecutive he not responding me
I mail several times in official website of flipkart but received no response from there side sir i want to help with you as soon as possible you help me

Rajesh kumar singh, [protected], #1, 1st floor, 1 a main, samrat layout, arekere, bg road, bangalore, karnataka 560076.
Details of complaint –

I have purchased lenovo k6 power from flipkart on 29th august 2017 and the product was delivered on 31st august 2017.

I was given the phone gift to my mother who took 10 days to start the phone and later she found that the phone is not getting singles. I written an email to flipkart to report the issue on 12th september 2017 and got response from them that they cannot replace my phone because i am 2 days late as per the return policy. They asked me to visit lenovo customer service center to get the issue fixed.

I visited the lenovo service center and they found that the motherboard of the phone need to replace to fix the issue. Which is a manufacturing defect.

I am not sure why flipkart or the sailor cannot provide me replacement of the faulty product.

I want the handset should be replaced by flipkart because the phone had a manufacturing defect.
I have provided below information about the product for your reference.

Invoice number: faay8p[protected]
Order id: od[protected]

Date of purchase: 29/08/2017
Date of deliver: 31/08/2017

Imei no 1: [protected]
Imei no 2: [protected]

Issue: sim card problem (Manufacturing defect)
Resolution suggested by authorized service center: need to replace motherboard

I have buyed yeezy shoes though i bought it correct but i want my size change! 😕 okkk i got my dieleverd shoes size-8 but i want size-7 so plz change my shoes🙌🏼

I bought lenovo vibe k5 note (Gold, 64 gb) mobile from flipkart, order id: od[protected], order date:[protected], invoice date:[protected].
For more than a month now, the mobile is giving many problems.
1. It does not switch on to wlan. So i can not use wifi.
2. It hangs a lot.

I would request you to replace the mobile.

Rashmi joshi
225-a, street no. 7 lajwanti garden,.
New delhi 110046 delhi
Phone: [protected]

​i ordered a mobile phone moto e4 plus from flipkart on 16/08/2017. The product is not supporting volte feature and there is a problem relating to sensors. I called flipkart and they replaced the product and it was delivered on 30/08/2017. But the product is giving the same problem again i. E volte and sensor problem. I contacted flipkart and they asked me to visit the service centre and get the reference code and assured that if the problem is not solved at centre they will grant me refund. I went to the centre and the problem was not solved by them and they provided me the reference code. They assured me that if the service centre will give the code we will grant you the refund but now they are not granting me refund even they are not responding. They are saying that backend team will contact me but no phone call from their side. More than 15 days have been spent but they are giving me excuses that today at this time or tomorrow at this tome we will solve your query. No solution has been provided to mee yet. Kindly help me out and help me in getting my money back