Flipkart Complaints & Reviews

Hi
I ordered Nokia 105 2017 model mobile phone. Today after it git delivered there was an old mobile phone inside the box. And the there was no box seal on the mobile box. This will become a serious issue if my concern is not resolved.
Even if i get a defective product thats fine but this is some old mobile which is been placed inside that box. I saw these in internet. But never thought i ll experience this.
Regards
Manoj

I had placed an order of Redmi Note 4 on 29th August 2017.However the order was not successful and the money for the order had been deducted from my account instantly. So I mailed them the scenario and they replied me assuring that my money would me refunded within 8 business days. However until today the money has not been refunded and on contacting several times they told me to enquire in my bank. On enquiry the bank proves me that the money has been deducted from my account to flipkart. And even after all this the customer service of flipkart tells me that they have not received the amount earlier of which they had assured me that the money will be refunded.
On placing the order I had received the following message:
We have received a request for your order with Txn ID:TX[protected] and are trying to confirm the payment with your bank. If your amount has already been deducted, your order will be confirmed shortly. In case we are not able to confirm your payment, we will refund the entire amount to your account/wallet automatically.

I have ordered a bed sheet last week.

Order id
Od[protected] item)
Order date
Fri, sep 8th '17 11:42 am

I received it but the problem is it has oil stains in it, firstly as i loved this i thought i will wash it and those stains will fade away and i kept it as i dint wanted to return it.

Now i have no invoice or other essential papers you require to return it the way it is been given to us.

Pls suggest a solution for this problem. What can be done in such case.

The bedsheet is non useable too. It has so much stains in it all over.


Looking for a positive and fair response for the value paid.

Mobile purchase order on 12/04/2017 and delivered on 21/04/2017 delevered place on motihari purvi champaran bihar
Sir mere mobile ka rear camera on karne par color patti jaisa aa raha hai
Or mere mobile ka bill kho gaya hai. Jiske karan mai kisi service center ka use nahi kar pa raha hu. Mujhe aapki help chahiye mai kya karu.
Mere mobile ka serial no. Hai
Pn:8ssp69a6nbvxhb106cc0c50
Hnb1b5xt

I made a purchase of lenovo laptop from flipkart dtd 5/09/2017 in the name of the company. The gst invoice which accompanies the product does not contain the gst no of the customer, ie nmdc ltd. As it is a must for claiming input tax credit. The request for the change in invoice /revision for incorporating the gst no of my company is not at all taken care off.
When the request is genuine and the purchase is in name of the company,...

I ordered a asus rog gl553vd from flipkart. For address i took gps location.
Now my order status is saying address pincode mismatch. I recently purchased from amazon which was delivered without this kind of # on the same address.
No address for ekart office nor contact no.
Im in urgent need of a laptop. And the customer care executive of flipkart is asking to cancel my order.

Dear sir/madam

Greeting! I, anuj kumar shukla purchaed a mobile ivoomi me5 - 4g volte (Black, 16 gb) 2 gb ram from flipkart.com with following details:

Order id
Od[protected] item)

Order date
Sat, sep 2nd '17 11:37 pm

Total amount
₹4, 499through cash on delivery

Now i am facing problem with the mobile e. G., touch not working properly, hanging issue, heating issue and charger is also not working properly. When i talked to flipkart regarding this issue they advised me to visit the service center. I have searched for its service center and i got an address from ivoomi's website. I have visited ivoomi service center at malviya nagar, new delhi.
*name of the service center - mobile planet-malviya nagar, new delhi, delhi.* i explain about all the problem which i am facing with the current handset. They gave a very surprising answer i. E., this will work like this only and we can not do any thing in this regard. My complain was about touch problem and hanging issue and non performance of my charger. Immediately i asked for a written proof, but they denied to provide this saying this mobile will work like this only, perhaps due to cheap quality built. Latter on i got a call from flipkart they called on this service center and they told that they are in a process of registering with ivoomi. Now please address to of my questions

1. If it is in a process to register with the brand, why they have put their name on their website?

2. If above mentioned service center is not registered they why they have denied to service? They can tell a simple answer that we are not the ivoomi service center.

I getting very much frustration with the kind of product received. I have informed flipkart within 10days and i have also visited service center. But till date i am empty handed. My touch is not working properly, charger also not working properly, hanging and heating issues are an added problem. What to do if flipkart is not listening and service center of the brand is ignorenet and not responding to my problem by saying that this mobile will work like this and we are unable to service its touch and other thing. Flipkart gave me very surprising suggestion i. E., you could have purchased a branded mobile. Now plesae explain following questions too.

3. What is flipkart's measure of a branded mobile?

4. If ivoomi is not a branded mobile then why they are selling this to their platform?

If my problem will not resolve then i will write and post a video of these problems in many web platform available e. G., youtube etc.

I am in touch with http://consumerhelpline.gov.in/ with their toll free number[protected]. They advised me to contact brand and flipkart (Being a selling platform) and to explain the problems. They told me if after complain my proplem will not resolve then i can register a case in consumer forum india and they will help me in this regard. I have enough negative response from flipkart to register a case for which i am getting mental stress. Now they need response from brand.

I request you to consider my case and either send me a replacement and good quality of mobile or refund my full amount.

Hi,

I did placed moto e4 plus (Fine gold, 32 gb) on july-2017 and i have selected emi option and i have paid 1st emi on aug-17th but i got a messaged from my back as my emi was canceled by flipkart. Why you canceled after paid 1st emi you people doing business like this. And i have sent many emails to flipkart but not yet resolve as of now.

Order#od[protected]

Thank you,
Chandra. A

I have ordered car cover for rs.859. Payment is made by credit card. Order having i'd od[protected]. But later in i have cancelled this order and asked for refund. Flipkart given me the reference no of refund but bank is saying that no such transactions take place in my account no the bank is constantly confirming the same, which i am sharing repeatedly.
The result is that, i am getting harassed unnecessarily.

I have asked for refund for reliable power bank, i am taking a follow up since last 15 days and ever day customer exicutive is telling me we already gave you refund, and i have not recived any refund nor message nor email, you can check attachment as well there is a organge colour circle on refund, if you would have paid me then it might have changed to green circle, please refund my money or else i have to take some other action now

I have not used my flipkart account for a while and now when i tried to log in i forgot my password so i clicked onto forgot password and then it is showing that my account is inactive please contact customer support to reactivate it. But there is no option to contact customer support anywhere in the app or in the website.
Please fix the issue and provide an option to contact customer care without logging in so that people don't have to come here and complain about your company and get it resolved.

I have buy samsung galaxy on8 from flipkart.

Product is faulty when i initated for its return flipkart clearly denies and inform me to contact service centre.

Service centre is also not able to resolve my issue.

Now mobile is totally waste for me. I have spent 10000 on mobile.

Kindly replace or return my mobile.

Dear sir,
I have made an order on the 1 september 17, this morning i got an sms saying my item will be delivered today.in the evening i got another msg reading my item cannot be dispatched please call customer care... When i called i was told that i couldn't be reached... But i am wondering whether the delivery guy did come and tried the call? I need the item urgently please do the needful.

I ordered a combo of two deodrants from flipkart and i got the delivery before the time but i am not satisfied with the product delivered to me. Both the bottles of deodrants are half empty. I think the liquid inside both the bottles have been leaked out and the lid of one of the deodrant bottles is not working at all. The spray is not coming out of the bottle.
So i request you to please replace my order as soon as possible.

My flipkart account has been deactivated and now I want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when I enters the mobile no. and password he saw me "Account is inactive contact the customer support to reactivate it"
Plz solve this prblm fastly

[protected]

Dear team,

With ref. To the subject order id i have placed the order on 13.09.17 and on the same day the order was cancelled without my knowledge and till now i haven't received the amount in my credit card.

I would like to order the same product with the same offers that was there when i placed order on 13.09.17.in the order i have selected "1. Vivo v7+ and 2. Buy back guarantee" and the the total amount i paid is rs. 14, 199/-. The want the product in the same price.

Request you to kindly check on this.

Best regards,
Srivathsan j
+91-[protected]

This is totally ridiculous i placed the order for my young brother.. Thought ill gift him a bag coz today his having his birthday.. I was shocked when i saw a torn cloth in the package instead of bag.. This is not done at all.. I already made the payment from my debit card.. Please take the action on this.. N help me to get my money back.. Never trust flipkart

I have seen so many pending complaints on the home page, so i dont know how far my application will go, but i want to keep the complaint as i have suffered alot due to flipkart.

Two times i have ordered whirlpool washing machine and paid in advance to flipkart in exchange of my old machine but i have not received my machine till date.

First time they said, they want to take 6kg machine in exchange of 6kgs machine as if they are doing bartar system.

Second time they said the same thing adding one more point that they will not take old machine if it has scratches as it will be considered as damage.

I have ordered the product by reading all the conditions mentioned on their website still these people denied their duties.

I have wasted my time and money both on this order i want make sure that in future no other person should get victimized due to their negligence and careless attitude.

I have called so many times to them and after taking assurance from the flipkart i have booked the product.

Strict action is required on the same

Regards
Sugandha ojha
Cs, llb
[protected]@gmail.com

I have listed product bulk file in and its not even approved after 12 days and still counting.

2. I have listed some single product they listed well and i got or Order for the same. but all are return to due to flipkart system.

1. Return due to scan and all technical issue .
2. Return customer said not fit to my laptop( How is that possible if you buying battery for proper model Battery).
3. Customer said i have placed buy mistake.

I have received above 3 order only and Return same due to above reason.

Flipkart is Very BAD COMPANY. I THINK Thay Placed Fraud Order to GET Commission and SHIPPING Charges. THEY are Running their Shipping Company Under the Flipkart.

I ordered lenovo k8 plus mobile on 07/09/2017 12pm with 'IndiFlashMart' seller with COD option. i got the product on 08/09/2017 11am through blue dart couriers.
when i started the mobile, i came to know that the display of the mobile was defective. the display is blinking (fluctuating) constantly. i restarted the mobile, but there is no change, mobile display keeps blinking. then i contacted flipkart customer care, they asked me to request for replacement. hence i requested for a replacement on 09/09/2017. flipkart called me on 10/09/2017 for the replacement verification and they verified and accepted my replacement request. then i got the mail. "Your return request has been accepted!
Please courier the item to the address listed. The replacement will be sent to your address once the original item reaches the warehouse.
Order Id: OD[protected]
Return Id:[protected]
Remember to mention the Return Id (mentioned above) and your contact information on the package
Check Refund Status
Ship by Within 30 business days
Return Address
NO. 42/1 & 43, KACHERAKANAHALLI
Bengaluru - 560067
Karnataka.
Email us a scanned copy of receipt along with the courier tracking details to [protected]@flipkart.com once you’ve shipped the item and we’ll request the seller to reimburse the courier charges
Replacement shipped
The replacement will be shipped once the item reaches the warehouse.

then i packed the mobile as per they mailed me. i tried to courier the mobile by bluedart couriers but they asked 3000Rs as courier charge.
then i contacted flipkart again, they asked me to send the courier on some other courier services.

i shipped the mobile with order id and return id via DTDC courier service on 11/09/2017. i paid 490Rs for the courier.
then i sent the tracking id of the courier and scanned copy of courier receipt for the refund to [protected]@flipkart.com.

on 12/09/2017, my package reached the KACHERAKANAHALLI bangalore warehouse. but they rejected my product.then i called the flipkart, but they said me to send again.

on 13/09/2017, i asked my courier service to reattempt for delivery, but the same problem happened, they refused it again.

on 14/09/2017, i asked the courier service to hold the package for reattempt. and i called the flipkart today again, but my problem still not resolved .