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Flipkart Complaints & Reviews

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Updated: Dec 9, 2025
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Flipkart reviews & complaints page 1768

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A
abhi16202
from Kolkata, West Bengal
Sep 9, 2017
Resolved
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Resolved

Address: Khordha, Odisha, 751024
Website: www.flipkart.com

I have purchased Seagate 2tb hard disc on 8th September 2017 and i have not received the connecting wire and i want my money back.bt Flipkart is not returning my product and offering me for replacement. Of i dont want replacement. Why they are not giving me refund. Money is not free that they will take from customers. even a local shop takes there product back if customer want it And give the money back.. ...FLIPKART IS JUST PLAYING WITH CUSTOMERS. THEY ONLY WANT MONEY.NOTHING ELSE.. ..
My order no. OD[protected]
Oct 24, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Sep 09, 2017
Updated by abhi16202
Flipkart can take there product and refund my money
Verified Support
Sep 18, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Sep 19, 2017
Flipkart Customer Care's response
Refund has been provided to customer hence closing the complaint from our end.
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    M
    manpritk
    from Bengaluru, Karnataka
    Sep 9, 2017
    Resolved
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    Resolved

    Address: 829122
    Website: Flipkart.com

    I order whirlpool 7 kg semi automatic top load, washing machine red, color: red on
    Order id:od[protected] item)
    Order date:sun, aug 27th '17 1:14 pm

    And receive order fri, sep 1st '17.
    The order is defective, dryer of machine is not working. And floral print mention in display of flipkart is missing in actual product.

    I call flipkart many time for replacement and they said tech visit will done and order will replaced. I logged number of complain but the issue is still not resolved. If i will not get the replaced order within 24 hrs i will file the complain in consumer court.
    Oct 20, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 11, 2017
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Sep 19, 2017
    Flipkart Customer Care's response
    Interacted with the customer initiated replacement closing the issue.
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      T
      thiruvaiyaru
      from Auroville, Tamil Nadu
      Sep 9, 2017
      Resolved
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      Resolved

      Dear sir,

      I have purchased moto e4 plus through filpkart on 01/08/2017 (Invoice date).
      Order no: od[protected]

      I had a issues on new mobile.
      Mobile issue: mike problem & hanging applications.

      Issues and requests in detail:

      I have approached flipkart call center about the issue, and asked for refund. But they were send flipkart executives for checking the issue and they assured me to give me a new mobile without any issues.

      Hence, i have accepted for replacement with their "assurance".

      Then, i have received the replacement mobile on 07/08/2017 (Invoice date).
      But, i faced the same issues again in this mobile as well.

      I have frustrated too much about the moto e4 plus and on the flipkart.
      Then, i decided to intimate the issues to flipkart and to get my money back.

      I contacted flipkart call center about my frustration and mobile issues to get the refund, but they redirected me to go with the moto authorized service center. I went there as well on 17/08/2017 (Job sheet attached) to hand over the "replaced mobile".

      I have visited 4 to 5 times with each time costing of rs.500 for travel and food expenses.
      Also taken leave with loss of pay on the days.

      Still now, the service center did not fix the mobiles issues and not response properly for my mobile.

      Seriously i hate this moto brand and flipkart, and i have frustrated too much.
      I don't want to go here and there anymore, please refund my money including travel expenses.
      Otherwise i will move "legally".

      Mobile cost: rs.9999.00
      Travel & food: rs. 2500.00

      Total: rs.12, 499.00

      Please make the arrangements quickly as possible.

      Attached references:

      Flipkart invoice copies and job sheet of moto service center.

      Hello executive at bajaj finserve,

      Hopefully you can understand the above issue.
      The product was ordered through bajaj emi card#[protected]

      As don't have the product in my hand from the purchased date, kindly hold my emi for this product.

      I'm expecting the solution from flipkart, so please hold my emis for this product upon the reply from flipkart.

      Copying this email to:
      Flipkart, bajaj fin serve and moto authorized service center

      Regards,

      Er. A. Nimal prasanth,
      Thanjavur.
      Oct 19, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 18, 2017
      Flipkart Customer Care's response
      We will revert on it.
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        M
        maria jackson
        from Chennai, Tamil Nadu
        Sep 9, 2017
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        Address: Chennai, Tamil Nadu, 600033

        From 1 month i am struggling to repair my mobile.. service center guys gave DOA certificate for mobile and i was contacting flipkart they were not yet all responding properly. until now i bought four mobiles through flipkart and from now onwards because of there worst service i wont use the flipkart from nowonwards
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          G
          Guru Raj Vaishnav
          from Delhi, Delhi
          Sep 9, 2017
          Resolved
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          Resolved

          Website: www.flipkart.com

          I have placed an order of Lenovo P2 on 28th of August. The money got debited from account but as per your customer service, the transaction is coming to be failed. I have logged a WRITTEN complaint to my home bank (SBI) and they have given me a written proof stating that the transaction is complete and the BANK people have confirmed with the merchant "Flipkart" that money has been received by you. Despite me having these many proofs.
          1) You are not even addressing the issue. All you say is "We will get back to you. The issue is assigned to a concerned team. You will get a call at so and so time."
          2) You don't have a very good communication channel. You don't even call me. If I receive a missed call, my network service provider alarms me with a message. I haven't received any message from my service provider about any missed call.
          3) On the website, you claim that you have tried to call me and put the status under resolved, despite the fact that issue not being even addressed properly.
          4) I have emailed you multiple times, with bank details and transaction details and still, you are not able to forward the issue to the account handling division.
          Oct 25, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 18, 2017
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Sep 20, 2017
          Flipkart Customer Care's response
          We would like to inform you that our seller has confirmed that the refund is already initiated. Hence, closing the complaint from our side.
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            S
            s.mukesh51
            from Shahganj, Uttar Pradesh
            Sep 9, 2017
            Resolved
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            Resolved

            Address: Sonbhadra, Uttar Pradesh, 231222

            My name is suba baitha and my atm first 6 digit 622018... 4117 last 4 digit and someone purchase many items on 09.09.2017 and 08.09.2017 from flipkart about rs. 86000 from my bank account i request to you cancelled all transactions for above sbi atm and refund the same in my bank account. I am a very poor man and if my money will not refunded in my account. My life is finish
            Oct 12, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Sep 11, 2017
            Flipkart Customer Care's response
            We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
            About 50 transaction has done and purchase items from Flipkart by above ATM all transactions below 2000 Rupees on dated 08.09.2017 and 09.09.2017. in this regard a complaint is also lodge by SBI Shaktinagar branch manager on my behalf and submitted full details of transaction and account
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              F
              flipkartuserpradipta
              from Thiruvananthapuram, Kerala
              Sep 9, 2017
              Resolved
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              Resolved

              I want to buy lenovo k8 plus but the user reviews made me think twice. Few are complaining about defective handsets and flipkart is not replacing it.
              So, i want to ask that if i get a defective mobile (Defects like-heating issue, volte problems, network issues, display fluctuating, hang or any other feature which is written in the specs of mobile but dont provide the specs), then will you refund my money? Because after the replacement, if i again get defective handset, then flipkart wont replace it again.
              So, will you refund the money provided i put a refund request within 10 days of delivery?
              Oct 24, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 18, 2017
              Flipkart Customer Care's response
              Request you to follow this link for more info: http://bit.ly/2xHtJ74
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                M
                Mohanraj Palanisamy
                from Ahmedabad, Gujarat
                Sep 9, 2017
                Resolved
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                Resolved

                Address: 307026

                I ordered a ifb washing machine 6.5kg of around 14k. It got delivered on 21th august 2017, the demo person came on 29th aug 2017 and open the segment (Until we didn't not touched the segment). While opening the segment it was found in damaged condition. I requested the customer care for return/replacement on the same day. From that point onwards, i have been calling on daily basis and i get the same response that matter will be resolved in next 48 hours but no progress till date. Today when i called them again, they came up with this reply "we are sorry for inconvenience & we are working on it". I totally fed up with continuous follow up. I didn't expect this kind of response from flipkart. So kindly help to resolve the issue at the earliest.
                +3 photos
                Oct 20, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 18, 2017
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Sep 19, 2017
                Flipkart Customer Care's response
                Replacement has been provided to customer hence closing the complaint from our end.
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                  S
                  Sachin Bp
                  from Bengaluru, Karnataka
                  Sep 9, 2017
                  Resolved
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                  Resolved

                  Address: 560043
                  Website: www.flipkart.com

                  Bharat lifestyle feel good fabric 2 + 2 + 1 soft touch sofa set
                  Order od[protected].
                  I had purchased the above mentioned sofa on 10th aug 2017, the product was delivered to me on 30 aug 2017, when the package was opened and checked there were holes in the clothing attached underneath the product. The response is delayed from flipkart. They said refund will be given and then when i call the next day there is no refund.
                  They commit on technician visit within 24 hrs everyday i call them, but its been 8 days no technician has visited.
                  They themselves seem to be confused about refund & replacement.
                  Nov 12, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 11, 2017
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Oct 11, 2017
                  Flipkart Customer Care's response
                  The customer complaint defective product. As per the customer no need of any help. Hence closing the complaint from our end.
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                    D
                    Dhanuan Nambiery
                    from Bengaluru, Karnataka
                    Sep 9, 2017
                    Resolved
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                    Resolved

                    Website: www.flipkart.com

                    Order id - od[protected]

                    Product - enhance limited edition ultimate id 107 hr plus premium fitness band

                    I have contacted flipkart many times regarding my issue. My return request is already cancelled 5 times. Don't know the reason, and no one is telling me the reason. As i have told flipkart many times i got the wrong product, i had order for id 107 plus hr and received the ordinary id107 hr model which is available for 900 rs in other shopping websites.. I don't want this product and also the item is not working properly and the package i received was not sealed. I am fed-up saying these things again and again to all the executives when i am calling customer support. If the seller is not able to give me the exact product which i have orderd then they can give me a refund. But flipkart says that there is no option for a refund, please tell them to take a refund request and give me my money back. Tell the seller to not to cheat people like this. And you flipkart please remove the listing as the seller is selling the wrong product in the different name. And worst thing is that they told me to do what i can do against them as they can't do any thing apart from taking return requests and cancelling it.
                    Please help me on this issue as soon as possible
                    Oct 27, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 11, 2017
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Sep 21, 2017
                    Flipkart Customer Care's response
                    Refund has been provided to customer hence closing the complaint from our end.
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                      S
                      Souradeep Mahato
                      from Kharagpur, West Bengal
                      Sep 9, 2017
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                      Address: Mumbai City, Maharashtra, 400060

                      When I ordered my LAMY ink cartridges, it was showing pack of three ink cartridges for 400 Rs on flipkart. But when I received the product, it was in package of 2 instead of 3.
                      +2 photos
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                        S
                        Shazia Naimuddin
                        from Delhi, Delhi
                        Sep 9, 2017
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                        Address: New Delhi, Delhi

                        Mane flipkart se lava helium 14 laptop buy kiya 12 Aug ko per usme charging problem hai wohh charge nahi ho raha hai.Replacement ki request flipkart ko e-mail bhi ki customers care per call karke register bhi ki per abhi tak defective product replace nahi hua hai.har baar ek new date mil jaati hai.is defective laptop ka replacement kab hoga.
                        Sep 09, 2017
                        Updated by Shazia Naimuddin
                        Aug 12 ko lava helium laptop buy kiya.
                        New lava helium laptop me charging problem hai.wohh charge nahi hota.jsbtak charger plug me rehta h tsbtak laptop chalta hai per jaise hi charger plug se nikalo laptop switch off ho jaata h.Mane complaint bhi daali replacement ke liye per flipkart se 17 Aug se aaj 9 Aug tak mera defective laptop replace nahi hua hai bas new date mil jaati hai.
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                          S
                          Sandip goyal
                          from Aligarh, Uttar Pradesh
                          Sep 9, 2017
                          Resolved
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                          Resolved

                          Address: Mathura, Uttar Pradesh, 281204

                          Name:- sandip kumar goyal
                          Mobile no. [protected]

                          मैंने[protected] को redmi 4a 32gb फ़ोन बुक किया था जो की[protected] को shipped होने के बाद cancel हो गया जिसकी order id od[protected]
                          Account no. [protected]
                          जिसकी ekart logistics - fmpc[protected]
                          Seller name :- truenet commerce
                          कृपा कर न्यायौचित कार्यवाही का विश्वास दिलाये और जल्द से जल्द प्रतिक्रिया दें।
                          +1 photos
                          Oct 15, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 14, 2017
                          Flipkart Customer Care's response
                          Customer raised a complaint for order cancellation, we informed customer that order is cancelled by the seller hence closing the complaint from our end.
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                            S
                            sabarisreenit
                            from Delhi, Delhi
                            Sep 9, 2017
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                            Address: Kozhikode, Kerala, 673601

                            I have purchased Ziera ZR8012/19/24 New Tag Combo Modish Analog Watch - For Women and 2 outof 3 watches not working (See the photograph). What I should do next ?
                            Will you replace this?
                            I received this item on 6/9/17
                            +1 photos
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                              A
                              arnabsaha004
                              from Kolkata, West Bengal
                              Sep 9, 2017
                              Resolved
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                              Resolved

                              The right side ear phone is no more working and there is 1 year limited domestic warranty on this product.

                              So i want replacement of this product as less then one month this product is working properly. Please take necessary step as soon as possible because it is very difficult to me without earphones.

                              Thanking you.

                              Product detail:

                              Invoice number # faaagj[protected]
                              Order id: od[protected]
                              Order date:[protected]
                              Invoice date:[protected]
                              Pan: aaica4872d
                              Cin: u52100dl2010ptc202600

                              Bill to
                              Arnab saha
                              27 a, "sucharu", bidhanpally, garia,
                              Near gitanjali metro.
                              Kolkata 700084 west bengal
                              Phone: [protected]
                              +1 photos
                              Oct 19, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 18, 2017
                              Flipkart Customer Care's response
                              Request you to get in touch with our concerned team on the below details for further assistance.
                              [protected], [protected]@flipkart.com.
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                                S
                                Shadabansari786
                                from Mumbai, Maharashtra
                                Sep 9, 2017
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 400070

                                My flipkart account has been deactivated and now i want be activate it but it is not activating
                                My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it". Please solve my problem soon.
                                Pl solve this problem vastly
                                +2 photos
                                Oct 23, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 18, 2017
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Sep 22, 2017
                                Flipkart Customer Care's response
                                Interacted with the customer provided the troubleshooting steps for account active closing the issue
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                                  H
                                  Hiya Sen
                                  from Kolkata, West Bengal
                                  Sep 8, 2017
                                  Resolved
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                                  Resolved

                                  Dear sir, i buy three shares, but two has no m. R. P tag. When i return this two shsres then they did not return... Because there has no m. R. P tag. Coustomar care say, 'its my falt. I lost m. R. P tag. So they did not return.' but i not lost that tag. So i beg u please solve this probleam and give me justice. Otherwise i leave this company for shoping...

                                  Thank you

                                  Your costomar (Chayan majumder)
                                  Oct 20, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 11, 2017
                                  Flipkart Customer Care's response
                                  We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
                                  I know Flipkart (customer care) will not response for this because I have already irritated for this. Please check this link: - https://www.consumercomplaints.in/flipkart-i-have-received-damaged-product-but-t...
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                                    A
                                    aziz5253
                                    from Kota, Rajasthan
                                    Sep 8, 2017
                                    Resolved
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                                    Resolved

                                    Dear sir
                                    There was an offer running on flipkart that if we buy products on flipkart and use phone pe wallet. I will get 10 % cashback from september 2nd to 7th september. I read full terms and conditions and i saw that my product that i was going to buy is eligible for cash back. I ordered that product at 4th september. My order id was od[protected]. I successfully payed flipkart the amount via phone pe. But i did not recieved my cashback. On complaining flipkart they told me that there was not such an offer like that. They simply denied. They said nothing can be done.
                                    I had screenshot of product page in which it clearly shows the phone pe offer.
                                    +3 photos
                                    Oct 24, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 11, 2017
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Sep 16, 2017
                                    Updated by aziz5253
                                    flipkart never helped .flipkart customer support is getting worse and worse
                                    Verified Support
                                    Sep 16, 2017
                                    Flipkart Customer Care's response
                                    Interacted with the customer, communicated to the customer failed to meet seller returns policy hence closing the issue
                                    Sep 16, 2017
                                    Updated by aziz5253
                                    THEY JUST CLOSED THE COMPLAINT .CUSTOMER IS BIENG EFFECTED AND SELLER HAS SET FREE
                                    I know Flipkart (customer care) will not response for this because I have already irritated for this. Please check this link: - https://www.consumercomplaints.in/flipkart-i-have-received-damaged-product-but-t...
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                                      D
                                      Deepak9360
                                      from Pune, Maharashtra
                                      Sep 8, 2017
                                      Resolved
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                                      Resolved

                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

                                      Dear sir,

                                      I have been facing lot of the problems because of poor service from flipkart. I purchased an mobile (Swipe elite note 16 gb) from flipkart a month ago. Flipkart delivered me a defective device as its battery was draining down in next half and hour even after full charge. I raised a compliant to flipkart. They respond on thsi complaint after one month and when they delivered another device today morning, i found, it mic. Is not working and nobody is able to hear me when on call. This is completely frustrating. On again complaint, the flipkart is saying to visit the service centre for any further complaint in device.
                                      This is not as per standards to meet customer satisfaction. I am working in a private concern and having no time to waste almost one or two days to go in service center.
                                      Now, why so poor service is provided by flipkart, that flipkart is not even bothered to check what they are delivering to their customers.

                                      Requesting you to kindly look into the matter and help me out of this poor service process of flipkart. I need refund of my money as flipkart seems completely incompetent to handle their customers.

                                      My mobile order id. Is od[protected]

                                      Mobile no. Is : [protected]

                                      Name : deepak raghav

                                      Email id : der. [protected]@gmail.com
                                      Oct 15, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 13, 2017
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Sep 14, 2017
                                      Flipkart Customer Care's response
                                      Customer raised complaint for defective issue, we informed customer to visit Authorized service centre for further assistance. Closing the complaint from our end.
                                      I know Flipkart (customer care) will not response for this because I have already irritated for this. Please check this link: - https://www.consumercomplaints.in/flipkart-i-have-received-damaged-product-but-t...
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                                        9842171532
                                        from Tiruchirappalli, Tamil Nadu
                                        Sep 8, 2017
                                        Resolved
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                                        Resolved

                                        Address: 625001

                                        Dear sir

                                        Order id od[protected] dt 07.09.2017

                                        Invoivce no. Faba6w[protected] dt 07.09.2017

                                        Moto e4 plus mobile

                                        Seller name konde products& services private limited, bangalore

                                        Iam booking moto m4 plus mobile on 07.09.2017. (Order id od[protected] dt 07.09.2017)

                                        You told offer for me one gio 90days free 4net with free calls and idea 90days free 4g net with free calls simcards free for me

                                        Today 08.09.2017 i am received moto e 4plus mobile parcel (Invoivce no. Faba6w[protected] dt 07.09.2017), but not in gio and idea 4g simcards. What is the reason for not senting simcards? Tel me

                                        Please send me above gio and idea simcards immediately

                                        Regards

                                        M. Saravanakumar b.com.,
                                        M. Saravanakumar b.com.,
                                        Madurai district co-ordinator
                                        Akhil bhartiya grahak panchayat-abgp
                                        (All india consumer movement)
                                        Regn. No. S/9191/1974 delhi
                                        Oct 16, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 13, 2017
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Sep 14, 2017
                                        Flipkart Customer Care's response
                                        Customer raised a complaint for IDEA and JIO offer, we informed customer that he has to recharge with the pack to avail the offer. Closing the complaint from our end.
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