Flipkart Complaints & Reviews

Sir
I have purchased 2 sarees from flipkart. but the size of the sarees are small in size. so I returned the sarees with original packing . but the staff refused to pick up the packing because it is without price tag . but I received the packing without tag.so kindly do needful for me. my email id [protected]@gmail.com.
thank you

Dear sir.
Due to your current change in policy. I am facing lot of issues with supplied products. This is second time i m facing issue. I was having issue with mobile phone which i have brought. And second time i bought car cover which is not meeting specification shown during online shopping. And most important it is not suitable for the car which i bought. Even on replacement of this same product i m going to get then what is the use.. Kindly change your policies before loosing father in online shopping...

By this seller is selling any products. They know any how because of policy we have to accept it.. Once u get the replacement after that u don't have options.

Regards
Abdul
[protected]

Sir my name is ankur kumar my registered mobile number is [protected]/[protected] i ordered
6 pair of bra and panty instead of this i received only one pair sir i complain to flipkart eexecutive he not responding me
I mail several times in official website of flipkart but received no response from there side sir i want to help with you as soon as possible you help me

Rajesh kumar singh, [protected], #1, 1st floor, 1 a main, samrat layout, arekere, bg road, bangalore, karnataka 560076.
Details of complaint –

I have purchased lenovo k6 power from flipkart on 29th august 2017 and the product was delivered on 31st august 2017.

I was given the phone gift to my mother who took 10 days to start the phone and later she found that the phone is not getting singles. I written an email to flipkart to report the issue on 12th september 2017 and got response from them that they cannot replace my phone because i am 2 days late as per the return policy. They asked me to visit lenovo customer service center to get the issue fixed.

I visited the lenovo service center and they found that the motherboard of the phone need to replace to fix the issue. Which is a manufacturing defect.

I am not sure why flipkart or the sailor cannot provide me replacement of the faulty product.

I want the handset should be replaced by flipkart because the phone had a manufacturing defect.
I have provided below information about the product for your reference.

Invoice number: faay8p[protected]
Order id: od[protected]

Date of purchase: 29/08/2017
Date of deliver: 31/08/2017

Imei no 1: [protected]
Imei no 2: [protected]

Issue: sim card problem (Manufacturing defect)
Resolution suggested by authorized service center: need to replace motherboard

I have buyed yeezy shoes though i bought it correct but i want my size change! 😕 okkk i got my dieleverd shoes size-8 but i want size-7 so plz change my shoes🙌🏼

I bought lenovo vibe k5 note (Gold, 64 gb) mobile from flipkart, order id: od[protected], order date:[protected], invoice date:[protected].
For more than a month now, the mobile is giving many problems.
1. It does not switch on to wlan. So i can not use wifi.
2. It hangs a lot.

I would request you to replace the mobile.

Rashmi joshi
225-a, street no. 7 lajwanti garden,.
New delhi 110046 delhi
Phone: [protected]

​i ordered a mobile phone moto e4 plus from flipkart on 16/08/2017. The product is not supporting volte feature and there is a problem relating to sensors. I called flipkart and they replaced the product and it was delivered on 30/08/2017. But the product is giving the same problem again i. E volte and sensor problem. I contacted flipkart and they asked me to visit the service centre and get the reference code and assured that if the problem is not solved at centre they will grant me refund. I went to the centre and the problem was not solved by them and they provided me the reference code. They assured me that if the service centre will give the code we will grant you the refund but now they are not granting me refund even they are not responding. They are saying that backend team will contact me but no phone call from their side. More than 15 days have been spent but they are giving me excuses that today at this time or tomorrow at this tome we will solve your query. No solution has been provided to mee yet. Kindly help me out and help me in getting my money back

Product d jindal shoulder bad order number od[protected] ordered on 4 july 2017 and delivered on 11 july was ordered by [protected] and email [protected]@yahoo.com
After placing the order for cod i got a message to do the payment before delivery by online banking.
I did the same. But the delivered product had cod written on it so i was asked by the delivery boy to pay the amount again.
Thus i paid 144 rs twice. By talking with flipkart customer care again and again. I got no positive response after duration of 2 month also.
I need the refund of the amount paid twice.

Please give my refund back soon as possible and pick up the current product which you deliver to home adress urgently. I need refund of both products early as possible. Such a pathetic product i got. Both of the product are not good.. The earlier product of shri jagdama jewels round earing studs, i return the product but doesn't get back my refund still. And now moreover the product from vaishnavi is not eve good quality.. Please pick up it early from my home and initiate refund of it..

I purchase a product on 22nd july 2017 eros wood engineering tv entertainment unit form flipkart, it was delivered after 10day and was installed on 28th of august 2017 as soon as it was been install, i found lots of scratch, pet stain, back side board was broken and handle missing the person who installed also saw and took picture of all the complaint i have raised immediately the costumer support officer said they i'll arrange for uninstallation and pickup, after that the refund process i'll be done, the uninstallation and packing has been done successfully still the pickup has not been done, if i call to costumer care it says all the costumer care officer are busy at the moment please try after sometime, i don't are trying to do, i want them to arrange for the pickup the product and the earliest refund my money back,

I have purchased this product from flipkart on 16th of october and i received this product on 17th october and i am facing several problems with this product. I have purchased redmi note 4. I have talked with the flipkart company's executive miss madhu and i am not satisfied with the service she provided to me she said the only way to my problem is that i need to go to the service centre of redmi but if iam needed to the service centre then why would i purchased this product from your site.
I could have simply purchase it from any mi store rather than flipkart.

I had ordered a vu 65 inch tv on 29/10/2016 and delivered the goods in few days and their service people very successfully installed it and is running softly. Recently, i visited my coleague's house and after watching his 65 inch tv, i checked my tv. Then i came to know the cheating/wrongly delivered goods. It is 55 inch tv. I had paid rs 1, 28, 999/- for vu 65 inch and you delivered 55 inch. I urge you to send my 65 inch tv immediately
Shipping and billing address
N prathibha
1st floor, plot no. 44, park view enclave, mano vikas nagar, old bowenpally, secunderabad, hyderabad-500009

Invoice no. Foysf17 — 00042063
Dt;[protected]
Product; tvs / vb89759
(3te65g1618c101h47540389")

Very poor service. Received a vu tv and haier washing machine on 11th september but no installation and demo even after 2weeks. It is just unboxed but not installed and i have no idea about its operation. I m not able to use it. I m really disheartened by this. I will ask my friends to boycott flipkart. Not expecting this from e-commerce giant. I will return both the products should there be any further delay.

Recently i have bought so many products from flipkart. But did not know they treat their customers in such a bad way. Not only bad it's pathetic. Worst customer service rather i say. I booked a phone cover with wrong colour basically i didn't understand when i saw it on website. So after got the product i placed a replacement request to get an another one with right colour. Not only that i called customer care & spoke to an executive to confirm it and he confirmed the same to me after putting me in hold for a long time. Whatever i was quiet satisfied. Than the original picture came. I got notifications about my replacement product delivery and i found that the same colour is coming to me again. So again i contacted customer care and now the executive talked to me was too much unprofessional. First of all i got to know the previous executive has given me a wrong commitment or miss commitment, which is not possible as per the policy. Than naturally i got bit angry and demanding my problem to be resolved. During that time this executive suddenly started speaking in english with foreign accent without my concern however he had started this call with hindi. It was like let's try some english and customer will disconnect the call by feeling uncomfortable or having less knowledge of english. Whatever, i was not satisfied in anyway by this executive due to his unprofessional behaviour so i told him to transfer the call to senior. Now the one more unprofessional guy came into picture. He tried to teach me all policies and all but was not able to give the answer, why i was miss committed by a previous executive and not even tried to solve or understand my issue at least for once. Just repeating the same word sorry again and again. I think company should be sorry for those executives. Flipkart is committing so many things here and there, announcing big billion day and all but not able to solve a very simple problem of customer. Every executive of flipkart is rude and unprofessional. They don't know how to speak with customer, how to respect their emotions. If this is the way to provide service than i must say i did a big mistake to deal with flipkart and i will never try to buy anything from flipkart ever. My account id is bose85. [protected]@ rediffmail.com

My flipkart account will be deactivate. I want to reactive my flipkart account my account i enter phone number and my mail pls reactive my account.

This is to inform that i placed 2order for redmi gold 32gb on 14sept. But one order was cancelled on same date of ending order i'd with 70000. I was expecting for the delivery of 2nd order. Meanwhile on 16th i seen for the cancellation of the 2nd order, which was not done from my side. For that i did not receive any sms.
Please see this matter and find that who made this order cancelled. I had been a regular customer of yours. This kind of act has made me highly disappointed.
Regards
Nawal kishore verma.

I booked a woodness steel book shelf by paying Rs.14000 on 31 aug '17. The product was scheduled for shipping on 7th september and delivery on 14th september. But it was not even shipped by 14 september. Wen i called customer care, i was told that the item has been shipped and the tracking system was dysfunctional coz of which it was not showing shipping date. On 15th the tracking system showed that the item was shipped on 15th at 2 pm. I monitored the tracking and found that the item did not move from the chennai hub by the 8 pm of 16th september. I again called on 16 and I was told that their back end of will call by 21 sept to inform me when the item will be delivered. Apparently the delivery cannot be expected even 7 days after the original delivery date. Since flipkary was non committal towards the delivery, i asked to cancel the order. I was told order cannot be cancelled since the item has been shipped. It seems that flipkart in collusion with the seller showed shipping of the order wen i complaines so that I could not cancel the order. However, if the item been actually shipped, it the tracking system would have showed the moment of the item and the deliver date. Please get the item delivered and installed by 5 days from today or get my rs.14500 refunded.

Hii
Sir/ma'm

Sunject: mislead, wrong order and rude customer service

I am rajeev kumar. I ordered koloredge mobile battery from you guys and today when i recieved the order it was a tempered glass, which was sent to me by you (flipcart) guys. I am so dissapointed and when i called to report to this to custmer service first they are very rude and not forwarding my complaint and they told me my product is out of stock. I mean how the hell did i get my order confirmed and when its confirmed how it can be out of stock. Does this kind of reputation flipcart have or want to make to the customers. A total lie no trust on service and product. And secondly They are offering me money back but i dont need money back all i need is the product i ordered . I am enclosing a screen shot of my order along with order no. And hope you guys can help me this cause this is very dissappointment from a reputated company and i have also made a complaint at consumer court for you ref i am providing you with ref no.4304512.

Thanks
Rajeev
Mob : [protected]
Order no.OD[protected]

Dear sir I ordered adza shoes through Flipkart and paid my transaction through SBI (564 rs). After payment I pressed back button. So I couldn't receive the order. I taken the screenshot of the transaction.now I want to know whether my order is placed or not. Amount has been taken from my account. But in Flipkart account it didn't show any order and also I didn't received any message regarding the order. Please help me

I had ordered Ks chairs Leatherette Office Arm Chair - OD[protected] on 26th August, 2017 on Flipkart and it was delivered to me on 28th August. However a third party Jeeves was tasked with its Installation. The company executive from Jeeves informed us that the product was defective due to hardware and thus we immediately requested Flipkart for its replacement on the very same day, i.e 28th August 2017.

However our request was repeatedly ignored by Flipkart and Jeeves Company forcing me to file another complain only after which the technician visit required for its replacement took place on 9th September 2017.

On 12th September I received a new replaced chair. However when the Installation executive this time from another company, Timesaverz came on 16th September; he too informed that the chair, was defective, once again due to the same hardware issue.

This service by Flipkart is pathetic. Not only have we already paid the money for the chair(Rs. 6, 949) and still not received our services, we received a defective piece, twice. Our calls and complaints are ignored. As a student I require this chair urgently and this pathetic service is disheartening and demoralising me. My valuable time is wasted.

I do not wish to enter into this mess of replacement again. Instead I demand a complete refund of my money and an apology letter from Flipkart. I hope appropriate action is taken for this harassment that I have suffered.