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Flipkart Complaints & Reviews

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Updated: Oct 12, 2026
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Flipkart reviews & complaints page 1774

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D
dineshjumani
from Jeypore, Odisha
Sep 24, 2017
Resolved
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Flipkart cancelled my order of xiaomi mi a1, saying cancelled by you.
I ordered a mobile and the order just was picked uo by courier and last status was updated at 05.54 am and my order was cancelled at same time it is fraud i need my order at any cost i was saving good amount of money, i need the mobile or i will surely go to court.
Solve my problem fast.
The is purely breach of contract
Order id - od[protected]
Oct 29, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Sep 26, 2017
Flipkart Customer Care's response
Order wascancelled by the seller and refund has been provided to customer from our end. Closing the complaint from our end.
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    Imam121
    from Jayamkondacholapuram, Tamil Nadu
    Sep 24, 2017
    Resolved
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    Resolved

    Address: 600097

    I order redmi note 4 on 21/09/2017 from flipkart and make payment of 9899 after order is placed delivery date of product 22/09/2017 but i didn't not received when i track my order it's show order missroute after this i call flipkart customer service excutive i informed everything what. Its happen he told by mistake it's happen you received your product on 27/9/2017 i told him okay.
    On 23/09/2017 flipkart excutive call me and told you need to cancel your order bcoz of missroute we can't help for you your refund will credit with in 6days.
    Bcoz of this my sbi cash back offer gone and i can't buy the product on big billon sale offer my money is block
    Please take serious action for this
    My order i'd od[protected]
    My name imam husain
    Mail id. Imam. Hussain09gmail.com
    Contact number [protected]
    Consumer court to take strict action against flipkart
    Oct 25, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 24, 2017
    Flipkart Customer Care's response
    We will revert on it.
    Sep 26, 2017
    Updated by Imam121
    Filpkart take any action
    Till not take any action Flipkart
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      K
      Kaizaad
      from Mumbai, Maharashtra
      Sep 24, 2017
      Resolved
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      My flipkart account has been deactivated and now i want it activated, but it is not activating
      My flipkart account connected with my mobile no. I wanted to change my email id since i had made it when i was a kid and i don't remember my email id password.
      I want my account reactivated.

      My mobile number is the same buy i cannot enter my flipkart account because it is inactive

      Mobile -[protected]
      Old email - [protected]@yahoo.com (Inactive)
      New email - [protected]@yahoo.com
      Please reactivate as soon as possible
      Oct 27, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 24, 2017
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Sep 25, 2017
      Flipkart Customer Care's response
      Steps has been provided to customer to re-activate the account hence closing the complaint from our end.
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        K
        kadave
        from Tirupati, Andhra Pradesh
        Sep 24, 2017
        Resolved
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        They are selling fake products for sure. I received a laptop and it has a faulty software from inside. They advertised it as intel windows 7 and it turned out to be something else. What bloody #!

        It wasnt working and was responding so slowly. It is a bloody new laptop, how can it not work at all. Flipkart's big sale is all just a sale about china products that they sell for more money
        Oct 26, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 25, 2017
        Flipkart Customer Care's response
        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
        Can you share the details of the product ?
        laptop model, etc ?
        Online Sale = Cheap/duplicate/very old/outdated product. This is a standard equation these days.
        I bought a 2 GB RAM claimed as new for just 600 Rs to find that it was manufactured in 2009 and sold in 2017.
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          Amit_Naik
          from Tumkur, Karnataka
          Sep 23, 2017
          Resolved
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          Resolved

          I was deactivated my account bymistakly and now i wanted to reactivate my account back please help me to out come this issue. Because i have been ordered some things in my account so wanted back my account. So please help me. As flipkart is a well known and very faithfull online shoping account which is made by indians. So please help me to reactivate my account.
          Nov 1, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 24, 2017
          Flipkart Customer Care's response
          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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            S
            Sagar Panseja
            from Nawanshahr, Punjab
            Sep 23, 2017
            Resolved
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            Resolved

            Website: Flipkart.com

            I order redmi note 4 from flipkart and make payment of 9899 after order is placed they cancel my order by saying the product is out of stock and they block my money for 10 days. This is happening with many customers
            My concern is if product is not in stock then show it earlier why are you blocking our money
            I want my order otherwise i want consumer court to take strict action against flipkart
            My order id - od[protected]
            Email - [protected]@gmail.com
            [protected]
            Nov 1, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Sep 25, 2017
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Sep 26, 2017
            Flipkart Customer Care's response
            We informed customer that order is cancelled by the seller so kindly place a fresh order. Closing the complaint from our end.
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              S
              Sekhar Baidya
              from Gurgaon, Haryana
              Sep 23, 2017
              Resolved
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              Address: 495004

              Hi!

              I ordered a nokia 3 (Matte black, 16gb) with order number od[protected]Price rs. 10179/-) on 22nd august, which was delivered to me on 29th august, 17 and was billed and shipped at the name of mr. Santi ranjan baidya (Invoice attached).

              I was happy with the phone initially, but then i started to encounter some serious issues with the working of the phone:

              1. The back button selects automatically multiple times and all apps completely shut down suddenly.
              2. Phone gets switched off automatically and it takes a long time to get it switched on again. Multiple pressing of the start button is required.
              3. The digital clock vanishes suddenly and the screen becomes absurd and not-clickable.
              4. Slow working and hanging.

              With these issues in less than a month, i don't think so, i got a good quality product from your side. I know the 10 days replacement time is over but, the nokia warranty of the phone is still there. So, i should definitely get a replacement of my phone.

              Please look into the matter and take care of it.
              Nov 3, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 25, 2017
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Oct 02, 2017
              Flipkart Customer Care's response
              We would like to inform you that we tried reaching on [protected] but we were not able to reach you. We have sent an mail in your registered email Id: [protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.
              Oct 13, 2017
              Updated by Sekhar Baidya
              Nobody contacted till now. Please contact me at [protected] or [protected] as soon as possible. The phone has stopped working and the display goes off every now and then. Expecting a quick response this time.
              Sorry, the number [protected] may be unavailable for a while. Please contact me on this numbers instead: [protected](primary) /[protected].Hoping for a quick action.
              Sekhar Baidya.
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                K
                Kishan78368
                from Noida, Uttar Pradesh
                Sep 23, 2017
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                Address: Ghaziabad, Uttar Pradesh, 201001
                Website: www.flipkart.com

                Hi sir,

                i bought a camera from flipkart and they got me deliverd on 29/08/2017. when i opened it i found that the stone in it and got his bag. then i called the customer care on flipkart on raised the compalint. they give me time on september 10.i have called him 30 to 35 times so far and now he tells me that we have given you a product and we can not do anything.i am very troubled by him, you help me. flipkart not return the money not gave me the procuct

                Thanks
                Kishan sonkar
                [protected]
                Oct 26, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 24, 2017
                Flipkart Customer Care's response
                We will revert on it.
                Sep 29, 2017
                Updated by Kishan78368
                Hi
                every time you delay to delay the concern. i know that since you've been working since regarding.you look mad in me. i want return my money and please u call me this number..

                Thanks
                kishan sonkar
                [protected]
                It has been more than 21 days since I placed the order. I haven't received my product. Despite calling customer care multiple times, one noble Flipkart customer care representative suggested me to cancel the original order and re-order it higher price. This is how they do business? Whenever I call customer care they give deadlines which they can't keep and everytime come up with the same excuses. I really doubt whether they can resolve any customer issues at all..I should have bought the same product from Amazon. I did a mistake buying it from Flipkart. My order "OD[protected]"
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                  S
                  Saurav704
                  from Kolkata, West Bengal
                  Sep 23, 2017
                  Resolved
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                  Address: Kolkata, West Bengal, 700156
                  Website: Flipcart.com

                  I orderd the following item approx one month back but got the defected piece. I gave the replacement request but after some days i received a mail that we are unable to deliver your product so we are cancelling the request. Again a gave a fresh request for replacement but its been more than a month and i have not received any mail, message or phone from flipcart regarding my replacement. Should i write on social media or file a case in consumer forum??? Please tell me flipkart??? Pathetic service experienced from flipcart. I want my replacement or full refund.
                  Waiting for the response...
                  Unable to deliver your order - od[protected]
                  Nov 1, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 25, 2017
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Sep 27, 2017
                  Flipkart Customer Care's response
                  We would like to inform you that our seller has confirmed that the replacement has already been provided to the customer on September 12, 2017 and it would be delivered on October 04, 2017. Hence, closing the complaint from our side.
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                    G
                    Gautam Nimodia
                    from Siliguri, West Bengal
                    Sep 23, 2017
                    Resolved
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                    I had purchased whirlpool 7kg full automatic washing machine on 23 rd august 2017 (Order id od[protected] which was delivered on 13th september 2017. The product was found to be completely damaged. I had filed a return request on 13th september and the technician visited on 13th itself and reported about the damage and also informed us that the same will be picked up by the courier partner. But now flipkart is denying the refund and giving all nonsense excuse that the same will not be returned. But on discussing the matter with customer care executive, we were informed that our product will be picked up for sure on or before 22nd september and the refund will be initiated thereafter. I have the call recording of the conversation with the executive. But now flipkart's back end officers are refusing to take return and are telling us that their executive gave us the wrong information and that they were sorry and couldn't do anything. They are denying their own customer care executive's words. I have also the invoice copy of product where it is clearly written about the return policy and not the replacement policy.
                    Now flipkart is emphasising to take replacement of the product which they will decide whether or not will be done.
                    They are fooling people and doing fraud.

                    I want full refund of the product and not replacement or else i will approach consumer forum
                    Oct 27, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Sep 23, 2017
                    Updated by Gautam Nimodia
                    They are cheating customers
                    They asked to wait for 2 month for replacement
                    And i have applied for refund but the co informed that i have applied for replacement all are manipulating data ro secure themseavle
                    Verified Support
                    Sep 25, 2017
                    Flipkart Customer Care's response
                    We will revert on it.
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                      A
                      ashish211990
                      from New Delhi, Delhi
                      Sep 23, 2017
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                      Fraud 🔥 fraud 🔥fraud 🔥fraud 🔥

                      Flipkart is a fraud company!

                      I my name is ashish sharma, i have ordered hp i3 6gen be012tu laptop on 21 september in exchange offer.
                      I exchanged my compaq 620 with hp of rs 10, 000 offer price and also[protected] sbi card offer. At the time of placing exchange i put my old laptop serial no which is accepted by flipkart for exchange and order placed successfully but today at the time of delivery wishmaster (Courier boy) refused to accept my laptop saying that serial no did not match so i called fliokart customer care and asked them the reason and problem they said serial no provided by you at the time of placing order is exact can you crosscheck so we crosscheck that which is correct but not accepting in whishmaster's machine.

                      Od[protected]

                      Now flipkart customer care is not providing any solution and they said you that after cancelling your order you have to reorder again which is not possible because now offer is expired also i missed the same offer was available on amazon.

                      This shows flipkart service and support is too bad, plz help me
                      Nov 1, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 25, 2017
                      Flipkart Customer Care's response
                      We will revert on it.
                      Hello Ashish,

                      Thank you for bringing this issue to my notice. I will be more than happy to help you.

                      Kindly send an email to hpsupport.[protected]@hp.com with your phone number & email address with best reachable time.

                      You can describe the issue and the problems you faced in the email itself, so I can get the team concerned help you sort this out shortly. Thanks again!

                      I am an HP employee. If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

                      Or

                      You could also write to us: hpsupport.[protected]@hp.com

                      Please visit HP Support Forum www.hp.com/supportforum for further help.

                      Thank you for your support
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                        P
                        pa9598
                        from Indore, Madhya Pradesh
                        Sep 23, 2017
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                        Address: Indore, Madhya Pradesh

                        Hello sir.
                        I have ordered MODEL NO IS MI 3S Prime last year.
                        M-IMEI:[protected]
                        S-IMEI:[protected]
                        Email Id:- [protected]@gmail.com
                        Mob. No. [protected]
                        I had lost my Original bill, I want duplicate Bill.
                        Please Mail me as soon as possible.
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                          Kishan Patel 11
                          from Lucknow, Uttar Pradesh
                          Sep 23, 2017
                          Resolved
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                          Resolved

                          Address: Udaipur, Rajasthan

                          I ordered a laptop from flipkart with order id - od[protected] and make the payment. After one day the order is diapatched order is cancelled automatcally and shows message that i cancelled the order. But i did not canncel my order. So i want my order for the same price as i order first. My order details is in picture below.. Please take strict action against such kind of activities by e-shopping sites.
                          Oct 27, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 25, 2017
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Sep 26, 2017
                          Flipkart Customer Care's response
                          We have already communicated customer as order has been cancelled by seller. Hence, closing from our end.
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                            357man
                            from Malegaon, Maharashtra
                            Sep 23, 2017
                            Resolved
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                            Resolved

                            Address: Nashik, Maharashtra, 423203

                            Manohar Hirey Malegaon (Nashik) Maharashtra mobile.no.[protected]
                            We have purchased guru skates from flipkart . On the box the size is written 35-38 but it came of 32-35 . We want to change the skating.
                            Nov 1, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 27, 2017
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Sep 30, 2017
                            Flipkart Customer Care's response
                            The customer complaint about product size issue and color issue. We had interacted with the customer and informed. Return has been approved.Inform consumer that pick up will be done by 04 Oct. Refund : Your refund will be transferred 2 business days after pickup. Hence closing the complaint.
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                              Chintose
                              from Kandi, West Bengal
                              Sep 23, 2017
                              Resolved
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                              Resolved

                              Address: Cuttack, Odisha, 753001
                              Website: Flipkart

                              Sir/madam,
                              I had ordered an hp laptop. I received a msg that it will be delivered by monday but now the status is showing "refund & cancelled". Neither i have received any call nor any msg regarding cancellation. Even flipkart customer care said that the seller has cancelled from their end. I want to lodge a complaint against the seller for playing with us. I could have purchased something else with that offer but i couldn't
                              Nov 1, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 25, 2017
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Sep 26, 2017
                              Flipkart Customer Care's response
                              The customer complaint about the cancellation. We has interacted with customer and explained about the cancellation. Hence closing the complaint.
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                                Kanishth Sachar
                                from Noida, Uttar Pradesh
                                Sep 23, 2017
                                Resolved
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                                Resolved

                                Hi team,

                                I have ordered a vivo y69 and have the order id "od[protected].
                                The used email id is"[protected]@gmail.com"and phone no is"[protected]".

                                Even after mentioning the correct delivery address i am not sure why the address changed. So i want the product to be delivered to a different address instead of the one mentioned in the order.

                                New address - h-1/50 sector-16, rohini, delhi-110089

                                Please look into this asap and deliver the product to the mentioned address.

                                Thanks,
                                Kanishth sachar
                                Mob - [protected]
                                Nov 1, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 25, 2017
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Sep 26, 2017
                                Flipkart Customer Care's response
                                We have communicated with customer and inform to place fresh order as given order is cancelled. Customer agreed. Hence, closing this form our end.
                                To change you address >>> open flipkart app >> my orders >> select order >> change the address .. ..>>>> click save.

                                The complete step by step process with screenshots is available here >> http://shopperzhelp.in/how-to-change-order-delivery-address-phone-number-in-flip...⇄

                                I hope this will help you a lot.

                                thanks
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                                  Mangesh30
                                  from Pune, Maharashtra
                                  Sep 23, 2017
                                  Resolved
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                                  Resolved

                                  Address: Kolhapur, Maharashtra, 416012

                                  Hello sir.
                                  I have ordered red mi 3s prime note in 2017 on flip card

                                  My new contact info is [protected] & my emailin is
                                  My email id is [protected]@gmail.com
                                  I had lost my original bill, i want duplicate bill.
                                  Ime/1 [protected]
                                  Ime/2 [protected]
                                  Sn 13479/[protected]
                                  I am loss my orignal bill
                                  & i have also some problem with my new handset
                                  Please mail me as soon as possible.
                                  Oct 30, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 25, 2017
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Sep 26, 2017
                                  Flipkart Customer Care's response
                                  Customer confirmed that he got the invoice copy hence closing the complaint from our end.
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                                    Riyap22
                                    from Kolkata, West Bengal
                                    Sep 23, 2017
                                    Resolved
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                                    Resolved

                                    Website: www.flipkart.com

                                    Hi,
                                    This email is regarding a refund. I have placed an order for 34990/- on 21st sep, 2017, after placing the order i immediately cancelled that order. That i got the email and got a message from you site that refund will be credited with 2 business days. Now 2 business days has passed but i have to received the refund since morning i am sending emails regarding this, however no response from your end. No contact number to contact with company. I have already logged a complain in consumer forum, complain no. 439629. I have given enough time to company, now it's high time. I want this to be refunded by today evening. Please do the needful.

                                    Order id : od[protected]
                                    Refund id : 99796282

                                    Thanks and regards,
                                    Riya paul
                                    Nov 1, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 24, 2017
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Sep 27, 2017
                                    Flipkart Customer Care's response
                                    The customer complaint about refund delay. We would like to inform you that our seller has confirmed that the refund is already completed on 21 Sep 2017. We request you to get in touch with the bank. Closing the complaint from our side.
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                                      ruhi s
                                      from Bengaluru, Karnataka
                                      Sep 23, 2017
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka, 560085

                                      Invoice no. Faaa2u[protected]
                                      I bought lava z25 mobile but it had defective mic and speaker (During the call other side is not audible rather there is an interruption of a noise), complained to customer care for replacement. They sent an technician who actually couldn't open the handset and told us to flash mobile which will cost 400 to 500 depending upon device. I called customer service and told them why should i pay for the defective piece because i have paid for a new piece and not for a defective piece. They told me that the technician had told the matter is resolved and mobile does not have any problem so it can neither be replaced nor returned. During this conversation the escalated call representative behaved very badly & rudely. I kept telling her that the technician couldn't open the mobile, didn't make any call didn't hear the sound produced during calls, didn't check anything but she disconnected the call. My last date for replacement /returning is 28th september 2017. They didn't even confirm with the customer about the work done by the technician.
                                      Oct 27, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 25, 2017
                                      Flipkart Customer Care's response
                                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                        Nadeem pasha123
                                        from Bengaluru, Karnataka
                                        Sep 23, 2017
                                        Resolved
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                                        Resolved

                                        Address: 560038
                                        Website: flipkart.com

                                        Hi, i ordered asus zenfone selfie in flipkart using sbi debit card and then i choose to cancel the order and i got the status saying i will get a refund in 6 working days fair enough.

                                        Then i was ordering lenovo k8 plus phone in flipkart. I filled everything, my money got deducted but the order didn't get placed it's rs.8399.

                                        I choose to pay by debit card sbi debit card.

                                        I am not at all happy with flipkart service this is one of the worst services i ever had.

                                        Please don't ask for order details coz order didn't get placed and money got deducted.

                                        My registered mob no:[protected].

                                        I want anyone from flipkart to get in touch with me right now. You can contact me on the same above number.
                                        Oct 29, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Sep 23, 2017
                                        Updated by Nadeem pasha123
                                        I got the call from Flipkart, The lady who spoke to me she said I will get a notification and then the refund will be processed for my Lenovo phone, It been 5 hours I didn't get any notification yet. Flipkart seriously sucks.

                                        I don't understand what to do when the famous online shopping site like Flipkart cheats with their customers who do I trust then?

                                        Its a big question mark on Flipkart not being transparent.

                                        All I want now is my money back to me Rs. 8099 of Asus zenfone selfie and Rs.8399 of Lenovo K8 plus in total Rs.16498/- Immediately.

                                        you can contact me on [protected] I need my money back right now.
                                        Sep 24, 2017
                                        Updated by Nadeem pasha123
                                        I didn't get any notification at all yet when i called flipkart toll free no i almost tried 10 times IVR said i will get a call back. Finally i got a call but the person on the other side cant even understand my problem n he said he will raise a request n some team will get it touch with me within 25th sep.
                                        I don't understand why i didn't get the notification yet and flipkart has a very very bad customer service.
                                        They cant even understand english how they will help on top of that they try to fake there accent.
                                        I think if don't get any proper response from flipkart team tomorrow then i will officailly file a case again them in consumer court.
                                        Verified Support
                                        Sep 25, 2017
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Sep 26, 2017
                                        Flipkart Customer Care's response
                                        We informed to customer that we've not received the payment kindly get in touch with the bank for further assistance. Closing the complaint from our end.
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