Flipkart Complaints & Reviews

I order whirlpool 7 kg semi automatic top load, washing machine red, color: red on
Order id:od[protected] item)
Order date:sun, aug 27th '17 1:14 pm

And receive order fri, sep 1st '17.
The order is defective, dryer of machine is not working. And floral print mention in display of flipkart is missing in actual product.

I call flipkart many time for replacement and they said tech visit will done and order will replaced. I logged number of complain but the issue is still not resolved. If i will not get the replaced order within 24 hrs i will file the complain in consumer court.

Dear sir,

I have purchased moto e4 plus through filpkart on 01/08/2017 (Invoice date).
Order no: od[protected]

I had a issues on new mobile.
Mobile issue: mike problem & hanging applications.

Issues and requests in detail:

I have approached flipkart call center about the issue, and asked for refund. But they were send flipkart executives for checking the issue and they assured me to give me a new mobile without any issues.

Hence, i have accepted for replacement with their "assurance".

Then, i have received the replacement mobile on 07/08/2017 (Invoice date).
But, i faced the same issues again in this mobile as well.

I have frustrated too much about the moto e4 plus and on the flipkart.
Then, i decided to intimate the issues to flipkart and to get my money back.

I contacted flipkart call center about my frustration and mobile issues to get the refund, but they redirected me to go with the moto authorized service center. I went there as well on 17/08/2017 (Job sheet attached) to hand over the "replaced mobile".

I have visited 4 to 5 times with each time costing of rs.500 for travel and food expenses.
Also taken leave with loss of pay on the days.

Still now, the service center did not fix the mobiles issues and not response properly for my mobile.

Seriously i hate this moto brand and flipkart, and i have frustrated too much.
I don't want to go here and there anymore, please refund my money including travel expenses.
Otherwise i will move "legally".

Mobile cost: rs.9999.00
Travel & food: rs. 2500.00

Total: rs.12, 499.00

Please make the arrangements quickly as possible.

Attached references:

Flipkart invoice copies and job sheet of moto service center.

Hello executive at bajaj finserve,

Hopefully you can understand the above issue.
The product was ordered through bajaj emi card#[protected]

As don't have the product in my hand from the purchased date, kindly hold my emi for this product.

I'm expecting the solution from flipkart, so please hold my emis for this product upon the reply from flipkart.

Copying this email to:
Flipkart, bajaj fin serve and moto authorized service center

Regards,

Er. A. Nimal prasanth,
Thanjavur.

From 1 month i am struggling to repair my mobile.. service center guys gave DOA certificate for mobile and i was contacting flipkart they were not yet all responding properly. until now i bought four mobiles through flipkart and from now onwards because of there worst service i wont use the flipkart from nowonwards

I have placed an order of Lenovo P2 on 28th of August. The money got debited from account but as per your customer service, the transaction is coming to be failed. I have logged a WRITTEN complaint to my home bank (SBI) and they have given me a written proof stating that the transaction is complete and the BANK people have confirmed with the merchant "Flipkart" that money has been received by you. Despite me having these many proofs.
1) You are not even addressing the issue. All you say is "We will get back to you. The issue is assigned to a concerned team. You will get a call at so and so time."
2) You don't have a very good communication channel. You don't even call me. If I receive a missed call, my network service provider alarms me with a message. I haven't received any message from my service provider about any missed call.
3) On the website, you claim that you have tried to call me and put the status under resolved, despite the fact that issue not being even addressed properly.
4) I have emailed you multiple times, with bank details and transaction details and still, you are not able to forward the issue to the account handling division.

My name is suba baitha and my atm first 6 digit 622018... 4117 last 4 digit and someone purchase many items on 09.09.2017 and 08.09.2017 from flipkart about rs. 86000 from my bank account i request to you cancelled all transactions for above sbi atm and refund the same in my bank account. I am a very poor man and if my money will not refunded in my account. My life is finish

I want to buy lenovo k8 plus but the user reviews made me think twice. Few are complaining about defective handsets and flipkart is not replacing it.
So, i want to ask that if i get a defective mobile (Defects like-heating issue, volte problems, network issues, display fluctuating, hang or any other feature which is written in the specs of mobile but dont provide the specs), then will you refund my money? Because after the replacement, if i again get defective handset, then flipkart wont replace it again.
So, will you refund the money provided i put a refund request within 10 days of delivery?

I ordered a ifb washing machine 6.5kg of around 14k. It got delivered on 21th august 2017, the demo person came on 29th aug 2017 and open the segment (Until we didn't not touched the segment). While opening the segment it was found in damaged condition. I requested the customer care for return/replacement on the same day. From that point onwards, i have been calling on daily basis and i get the same response that matter will be resolved in next 48 hours but no progress till date. Today when i called them again, they came up with this reply "we are sorry for inconvenience & we are working on it". I totally fed up with continuous follow up. I didn't expect this kind of response from flipkart. So kindly help to resolve the issue at the earliest.

Bharat lifestyle feel good fabric 2 + 2 + 1 soft touch sofa set
Order od[protected].
I had purchased the above mentioned sofa on 10th aug 2017, the product was delivered to me on 30 aug 2017, when the package was opened and checked there were holes in the clothing attached underneath the product. The response is delayed from flipkart. They said refund will be given and then when i call the next day there is no refund.
They commit on technician visit within 24 hrs everyday i call them, but its been 8 days no technician has visited.
They themselves seem to be confused about refund & replacement.

Order id - od[protected]

Product - enhance limited edition ultimate id 107 hr plus premium fitness band

I have contacted flipkart many times regarding my issue. My return request is already cancelled 5 times. Don't know the reason, and no one is telling me the reason. As i have told flipkart many times i got the wrong product, i had order for id 107 plus hr and received the ordinary id107 hr model which is available for 900 rs in other shopping websites.. I don't want this product and also the item is not working properly and the package i received was not sealed. I am fed-up saying these things again and again to all the executives when i am calling customer support. If the seller is not able to give me the exact product which i have orderd then they can give me a refund. But flipkart says that there is no option for a refund, please tell them to take a refund request and give me my money back. Tell the seller to not to cheat people like this. And you flipkart please remove the listing as the seller is selling the wrong product in the different name. And worst thing is that they told me to do what i can do against them as they can't do any thing apart from taking return requests and cancelling it.
Please help me on this issue as soon as possible

When I ordered my LAMY ink cartridges, it was showing pack of three ink cartridges for 400 Rs on flipkart. But when I received the product, it was in package of 2 instead of 3.

Mane flipkart se lava helium 14 laptop buy kiya 12 Aug ko per usme charging problem hai wohh charge nahi ho raha hai.Replacement ki request flipkart ko e-mail bhi ki customers care per call karke register bhi ki per abhi tak defective product replace nahi hua hai.har baar ek new date mil jaati hai.is defective laptop ka replacement kab hoga.

Name:- sandip kumar goyal
Mobile no. [protected]

मैंने[protected] को redmi 4a 32gb फ़ोन बुक किया था जो की[protected] को shipped होने के बाद cancel हो गया जिसकी order id od[protected]
Account no. [protected]
जिसकी ekart logistics - fmpc[protected]
Seller name :- truenet commerce
कृपा कर न्यायौचित कार्यवाही का विश्वास दिलाये और जल्द से जल्द प्रतिक्रिया दें।

I have purchased Ziera ZR8012/19/24 New Tag Combo Modish Analog Watch - For Women and 2 outof 3 watches not working (See the photograph). What I should do next ?
Will you replace this?
I received this item on 6/9/17

The right side ear phone is no more working and there is 1 year limited domestic warranty on this product.

So i want replacement of this product as less then one month this product is working properly. Please take necessary step as soon as possible because it is very difficult to me without earphones.

Thanking you.

Product detail:

Invoice number # faaagj[protected]
Order id: od[protected]
Order date:[protected]
Invoice date:[protected]
Pan: aaica4872d
Cin: u52100dl2010ptc202600

Bill to
Arnab saha
27 a, "sucharu", bidhanpally, garia,
Near gitanjali metro.
Kolkata 700084 west bengal
Phone: [protected]

My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it". Please solve my problem soon.
Pl solve this problem vastly

Dear sir, i buy three shares, but two has no m. R. P tag. When i return this two shsres then they did not return... Because there has no m. R. P tag. Coustomar care say, 'its my falt. I lost m. R. P tag. So they did not return.' but i not lost that tag. So i beg u please solve this probleam and give me justice. Otherwise i leave this company for shoping...

Thank you

Your costomar (Chayan majumder)

Dear sir
There was an offer running on flipkart that if we buy products on flipkart and use phone pe wallet. I will get 10 % cashback from september 2nd to 7th september. I read full terms and conditions and i saw that my product that i was going to buy is eligible for cash back. I ordered that product at 4th september. My order id was od[protected]. I successfully payed flipkart the amount via phone pe. But i did not recieved my cashback. On complaining flipkart they told me that there was not such an offer like that. They simply denied. They said nothing can be done.
I had screenshot of product page in which it clearly shows the phone pe offer.

Dear sir,

I have been facing lot of the problems because of poor service from flipkart. I purchased an mobile (Swipe elite note 16 gb) from flipkart a month ago. Flipkart delivered me a defective device as its battery was draining down in next half and hour even after full charge. I raised a compliant to flipkart. They respond on thsi complaint after one month and when they delivered another device today morning, i found, it mic. Is not working and nobody is able to hear me when on call. This is completely frustrating. On again complaint, the flipkart is saying to visit the service centre for any further complaint in device.
This is not as per standards to meet customer satisfaction. I am working in a private concern and having no time to waste almost one or two days to go in service center.
Now, why so poor service is provided by flipkart, that flipkart is not even bothered to check what they are delivering to their customers.

Requesting you to kindly look into the matter and help me out of this poor service process of flipkart. I need refund of my money as flipkart seems completely incompetent to handle their customers.

My mobile order id. Is od[protected]

Mobile no. Is : [protected]

Name : deepak raghav

Email id : der. [protected]@gmail.com

Dear sir

Order id od[protected] dt 07.09.2017

Invoivce no. Faba6w[protected] dt 07.09.2017

Moto e4 plus mobile

Seller name konde products& services private limited, bangalore

Iam booking moto m4 plus mobile on 07.09.2017. (Order id od[protected] dt 07.09.2017)

You told offer for me one gio 90days free 4net with free calls and idea 90days free 4g net with free calls simcards free for me

Today 08.09.2017 i am received moto e 4plus mobile parcel (Invoivce no. Faba6w[protected] dt 07.09.2017), but not in gio and idea 4g simcards. What is the reason for not senting simcards? Tel me

Please send me above gio and idea simcards immediately

Regards

M. Saravanakumar b.com.,
M. Saravanakumar b.com.,
Madurai district co-ordinator
Akhil bhartiya grahak panchayat-abgp
(All india consumer movement)
Regn. No. S/9191/1974 delhi

Hello,

I bought motorola e4 plusfone from flipkart on 10gh aug 2017
Order od[protected]. Within one month the phone started giving technical issues. I raised a complaint with flipkart on 5th sep 2017 and i was informed that by 8th sep 2017 by 5pm the issue will get resolved or i will get a replacement.

On flipkart app it is showing that tech guy will visit and will check and approve replacement. Today i called up on customer care and was informed that the above update is incorrect and i will have to visit service centre.

My concern is is the phone is giving problem within ond month then why customer has to run from pillar to post.

Also flipkart customer service team is pathetic and they don't have proper knowlege and never understand customer problem.