Flipkart Complaints & Reviews

I purchased a laptop from flipkart.com. Delivery was made on time. But Is it possible that I can insert my GSTIN on the invoice?
Invoice No.- FAAAQA[protected]
Invoice date- 31/08/2017
Order ID- OD[protected]
Kindly solve the problem as soon as possible.
E-mail- [protected]@gmail.com

I haven't received my replacement order with order id od[protected]. I regularly visit to the hub at ashok nagar, ranchi. They say that my order is there but cannot give it me by saying so. When i enquired about it then they say that they haven't received any message from flipkart to send it. And in my order in flipkart it says it should be at me by 27 aug.

No reply since 2 days... And no action taken since 4 days... What is
Happening... We need immediate action... Or else we need to proceed
Legal... Please respond immediately...
Your query[protected]:39:37)
The device one side is working and another side is not working... Means in
Four wheels only two wheels working... Remaining two are not working... So
Kindly do change the unit or get beck the unit... And refund my
Money... Kindly response soon... Because kids purpose we bought it... They
Dont know all the device problems... They need only entertainment... So
Kindly do fast...
Flipkart customer support[protected]:11:26)
Hi,

Order id - od[protected]
Product - emob electric remote control wall climbing car & floor drive racing rechargeable with 360� rotation (Blue)

Thank you for writing in.

We're sorry to know that you are facing issue with the above product.

We request you to please get back to us with the exact issue you are facing with the product within 72 hours so that we can help you out.

Hope to hear from you soon.

Regards,
Anchal duseja
Flipkart customer support
Auto-response[protected]:43:44)
Hi,

Thanks for writing to us. We have received your query and will get back to you within the next 24 hours.

[this is an auto-generated response. Please do not reply to this email.]

Thanks,
Team flipkart
Your query[protected]:43:39)
We are pleased to inform you that 1 item from your order od[protected] has been shipped! The above order item is not working properly... Please replace another or please suggest us what to do... Such a wrost service from flipcart, one supervisor spoke with me in wrost language. Even i am requeting to replace the product. Such a wrost service which i never ever seen in my life..

I have received samsung headset ehs64 as i ordered. Maximum retail price of this headset is 449 but flipkart has charged 499 as shown before. I already called customer care for a refund but they refused this saying this is
Out of their terms. Why should i care for a price decrease. That is none of
My business. I should only pay for the thing i get. I have got the
Headphone of mrp 449. So why should i pay 499 for this?? Please take this
Issue seriously.

-dhruba jyoti doley
Contact no: [protected]
Guwahati-7
Lachit nagar.
Order id: od[protected]
Order date:[protected], 8:20pm
Invoice no: faa27y[protected]
Invoice date:[protected], 11:49 am
Seller: just shopping private limited, banglore

On june 26th i buy a redmi note4 mobile in flipkart. Last 2 month my mobile work good. Last week i update my android version8. After update my phone doesn't work good. If i use whatsapp it will automatically close or it will go camera or any other app in my mobile. My phone display work automattically. So pls consider my compliant and replace a new mobile. I heve 1 yaer warrenty for my mobile. If you doesn't replace you have to send the details of warrenty claim details to me. I you have any doubt plz contact my mobile number:-[protected]

Dear sir,
I have purchase a ro machine of protek co. Via your site (Order no 0d[protected]. The technician whose visit for installation for the machine he check our home water tds and confirm that is 3500 tds.
So, kindly request please return this ro machine as soon as possible because it not usable for me.

Thanks
Raj kishor
[protected]

I was buying a mobile 10 days ago. Now i am facing technical issue in it. Kindly help me rid out of it. This is the second time, i am facing this problem because they also replace my mobile, please give back my funds or any elligible cause to do. As soon as possible. They also send a technicion today but he is not coming and whole day is passing out for his waiting.

Mera naam vaibhav suresh jadhav mob no [protected] maine moto e4 mobile purches kiya tha lekin 2 din me wo mobile over heatting & hunging problem chalu hua esake bare me maine 5 din pahale ek complaint di thi wo abhi tak solve nahi hui aaj aapke custamer care ko call kiya to pata chala ki pichali complaint close hui hai aaj firse new complaints li hai aur 8 sap 2017 tak mera essu solve hoga aisa bataya gaya hai lekin flipkart cust. Care wale exicutive bhi thik tarah bat nahi kare senior exicutive urvi madam se bhi bat ki lekin muzhe thik tarha bat nahi karte. Muzhe unke khilap complaint karni hai.

Yesterday i have received one order through flipkart but i have received damaged product with different color. Then, i have discussed with customer care then he has accepted this return request but pickup boy not accepted this today. When i have again complained regarding this customer care then customer care canceled my return request.

When i have discussed again to customer care then he has canceled my return product request and tell me my system not working at this time. This is not fair. But he is not replying me regarding this.

I ordered vip mens vest. The mrp on back of vest is 242 for qty 2 means 484 inclusive of all taxes for 4 pieces but flipkart gave me it for rs. 530. Its against law. On their site also they are misleading people by giving more prices. When i contacted customer care of flipkart they just told me that they will return my money. I told customer service that i don't want to return just sell it for rs 484 but they declined.

Dear sir
I have online order for lenovo k6 power. And received package in open condition, and mobile was missing in
The package content was missing. And i opened package in front of your
Courier partner (Ecom express office, ambajogai dist. Beed state: maharashtra) plz sir help me. Then sorry for late process. If this case not be action i will complaint by police station.
Attach for :- 1- courier boy statement. And other document.

Thanks & regards

Perfect computer education
At. Ambajogai dist. Beed state. Maharashtra
Mo. [protected]
Satish anantrao akate & balaji bharu kakade

Packed: your godrej 7 kg semi autom... With order id od[protected] has been packed by the seller and will be shipped soon.

Ordered on 13th august, till i didn't received good product. Already twice the got product replaced.

No proper response from your executives. Except few.
All are given different statement.

Now i am worrying for trusted with flipkart.

I was ordering samsung on 7 mobile on flipkart on 26 aug 2017. I filled out everything. Then i chose to pay using debit card and the bank was state bank of india. The amount rs. 7990 has been deducted from my account but the order was not placed. I called flipkart customer care toll free number six times and the ivr gave an assurance that i will get a call back. Still no response. What should i do? I waited for 10 days, but the amount wasn't credited.
My bank told me they have successfully made the payment. The payment also shows on my bank accounts e statement. I am also attaching screenshot of messages.
I'm ordering products from flipkart about 3 years now. This is really unexpected of them.

It is about the order id od[protected].. This is worst experience in flipkart that i ordered one mattress on 6th august 2017 and the promising date of delivery was on 26th august. The order was not delivered yet even i didn't get any tracking i'd. Despite of having severe communication with the customer care no results has come out. They said that talk to the seller and they even don't know the seller no. I don't even able to cancel the order i paid the money and it's about one month. Please resolve the issue.

Hello, i just received a call from delivery guy. His contact info is : [protected]. Since i was not able to pick up the delivery, i asked him politely to come at 6 pm instead. He responded a cold heart "no" and when i asked for any other solution he refused to respond in any way. He threatened me with harsh voice by saying if i refuse to pick up right now, my product will go to industrial area from where i will have to pick up myself. After a long conversation i tried to convince him to come back tomorrow instead. Please guide me on whether this behavior is normal or not. And does a customer deserve harsh words whenever he got a delivery?

This product we bought had leakage issues i requested for refund. The uninstallation was done its been more then 20 days nobody turned up to pick the product. Twice the replacement was done for this product but still it had water leakage problem so i requested for refund.
Why do you send damage products and and when customer's request for the refund you keep delaying. The worst company i have ever seen. Very much disappointed. Flipkart is a #.

Dear sir,
Re : order no : od[protected]

I had ordered for nike sport shoes. But fake nike shoes have been supplied.

I tried to return the shoes through my flipkart account. It asked me how i would like to have refund. Two option pops up :
A) credit to pay wallet account, b) transfer to bank account.

On choosing first option, the site does not send 5 digit otp to complete the procedure. I tried at least three times but no otp was sent, as claimed in caption that otp sent on [protected].

I therefore tried second option of bank. Submitted all details of bank account and bank was successfully added and registered too. But when i opt for bank option, it asks me to select bank. However, there is no provision on screen to select the bank. Transaction fails again.

I believe that flipkart is avoiding the registration of reason (Fake supply) for return.

Flipkart owes a compensation for :

1) causing harassment to customer, first by dispatching fake product and second by not granting refund as per return policy.
2) causing wastage of time and energy pursuing simple transaction involving refund of rs 805.

Regards,
Hitendra mehta
India
[protected]

Humne sanyo led 123.5cm flipkart se order ki thi last month jiski delivery date 25 august thi but humara pass na toi koi call na koi msg na koi mail aya oh humne 31august tak wait kia but jab humne 31tarik ko customer care pe call ki to ohna ne kia ki apka order cancel ho chuka hai payment v humne order ke saath e krdi thi but flipkart ne apni consent se e order cancel kr dia sab se ghatia system and bhut e bekar company ah bacho veerio flipkart meri ehi. Complaint ah ja mera order deliver krwaia jawe ja fr sara paise interest naal wapis krwa jaan. Kio ki order kia ko 1months se jyada ho gya hai so... Thnks

I brought a lenovo vibe k5 plus (Od[protected] for rs7499 on 25th august and i received a different product instead. So within a few minutes i requested a return ([protected]) and after 2 days they accepted it and i got the replacement product on 2nd september. Usually this time i was sure that i would receive the product which i payed for but i still got another product. So immediately i mailed flipkart customer care and...

I purchased led bpl tv in flipcart 8 months back but suddently it has atopped i have called flipcart care executives they did not given proper information and also one of the executive tried to avoid me my call. Its not good for ur company. I am a telugu man. But telugu executives are not responding of my call. My no [protected]. My native place is vijayawada andhra pradseh. I have one year warranty. Next month my warranty will be expired pls attend and rectify my probelm. And also am middle class man. I[censored]r aslo behave like ur executives i am going to die. Please help me