Flipkart Complaints & Reviews

I have asked for refund for reliable power bank, i am taking a follow up since last 15 days and ever day customer exicutive is telling me we already gave you refund, and i have not recived any refund nor message nor email, you can check attachment as well there is a organge colour circle on refund, if you would have paid me then it might have changed to green circle, please refund my money or else i have to take some other action now

I have not used my flipkart account for a while and now when i tried to log in i forgot my password so i clicked onto forgot password and then it is showing that my account is inactive please contact customer support to reactivate it. But there is no option to contact customer support anywhere in the app or in the website.
Please fix the issue and provide an option to contact customer care without logging in so that people don't have to come here and complain about your company and get it resolved.

I have buy samsung galaxy on8 from flipkart.

Product is faulty when i initated for its return flipkart clearly denies and inform me to contact service centre.

Service centre is also not able to resolve my issue.

Now mobile is totally waste for me. I have spent 10000 on mobile.

Kindly replace or return my mobile.

Dear sir,
I have made an order on the 1 september 17, this morning i got an sms saying my item will be delivered today.in the evening i got another msg reading my item cannot be dispatched please call customer care... When i called i was told that i couldn't be reached... But i am wondering whether the delivery guy did come and tried the call? I need the item urgently please do the needful.

I ordered a combo of two deodrants from flipkart and i got the delivery before the time but i am not satisfied with the product delivered to me. Both the bottles of deodrants are half empty. I think the liquid inside both the bottles have been leaked out and the lid of one of the deodrant bottles is not working at all. The spray is not coming out of the bottle.
So i request you to please replace my order as soon as possible.

My flipkart account has been deactivated and now I want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when I enters the mobile no. and password he saw me "Account is inactive contact the customer support to reactivate it"
Plz solve this prblm fastly

[protected]

Dear team,

With ref. To the subject order id i have placed the order on 13.09.17 and on the same day the order was cancelled without my knowledge and till now i haven't received the amount in my credit card.

I would like to order the same product with the same offers that was there when i placed order on 13.09.17.in the order i have selected "1. Vivo v7+ and 2. Buy back guarantee" and the the total amount i paid is rs. 14, 199/-. The want the product in the same price.

Request you to kindly check on this.

Best regards,
Srivathsan j
+91-[protected]

This is totally ridiculous i placed the order for my young brother.. Thought ill gift him a bag coz today his having his birthday.. I was shocked when i saw a torn cloth in the package instead of bag.. This is not done at all.. I already made the payment from my debit card.. Please take the action on this.. N help me to get my money back.. Never trust flipkart

I have seen so many pending complaints on the home page, so i dont know how far my application will go, but i want to keep the complaint as i have suffered alot due to flipkart.

Two times i have ordered whirlpool washing machine and paid in advance to flipkart in exchange of my old machine but i have not received my machine till date.

First time they said, they want to take 6kg machine in exchange of 6kgs machine as if they are doing bartar system.

Second time they said the same thing adding one more point that they will not take old machine if it has scratches as it will be considered as damage.

I have ordered the product by reading all the conditions mentioned on their website still these people denied their duties.

I have wasted my time and money both on this order i want make sure that in future no other person should get victimized due to their negligence and careless attitude.

I have called so many times to them and after taking assurance from the flipkart i have booked the product.

Strict action is required on the same

Regards
Sugandha ojha
Cs, llb
[protected]@gmail.com

I have listed product bulk file in and its not even approved after 12 days and still counting.

2. I have listed some single product they listed well and i got or Order for the same. but all are return to due to flipkart system.

1. Return due to scan and all technical issue .
2. Return customer said not fit to my laptop( How is that possible if you buying battery for proper model Battery).
3. Customer said i have placed buy mistake.

I have received above 3 order only and Return same due to above reason.

Flipkart is Very BAD COMPANY. I THINK Thay Placed Fraud Order to GET Commission and SHIPPING Charges. THEY are Running their Shipping Company Under the Flipkart.

I ordered lenovo k8 plus mobile on 07/09/2017 12pm with 'IndiFlashMart' seller with COD option. i got the product on 08/09/2017 11am through blue dart couriers.
when i started the mobile, i came to know that the display of the mobile was defective. the display is blinking (fluctuating) constantly. i restarted the mobile, but there is no change, mobile display keeps blinking. then i contacted flipkart customer care, they asked me to request for replacement. hence i requested for a replacement on 09/09/2017. flipkart called me on 10/09/2017 for the replacement verification and they verified and accepted my replacement request. then i got the mail. "Your return request has been accepted!
Please courier the item to the address listed. The replacement will be sent to your address once the original item reaches the warehouse.
Order Id: OD[protected]
Return Id:[protected]
Remember to mention the Return Id (mentioned above) and your contact information on the package
Check Refund Status
Ship by Within 30 business days
Return Address
NO. 42/1 & 43, KACHERAKANAHALLI
Bengaluru - 560067
Karnataka.
Email us a scanned copy of receipt along with the courier tracking details to [protected]@flipkart.com once you’ve shipped the item and we’ll request the seller to reimburse the courier charges
Replacement shipped
The replacement will be shipped once the item reaches the warehouse.

then i packed the mobile as per they mailed me. i tried to courier the mobile by bluedart couriers but they asked 3000Rs as courier charge.
then i contacted flipkart again, they asked me to send the courier on some other courier services.

i shipped the mobile with order id and return id via DTDC courier service on 11/09/2017. i paid 490Rs for the courier.
then i sent the tracking id of the courier and scanned copy of courier receipt for the refund to [protected]@flipkart.com.

on 12/09/2017, my package reached the KACHERAKANAHALLI bangalore warehouse. but they rejected my product.then i called the flipkart, but they said me to send again.

on 13/09/2017, i asked my courier service to reattempt for delivery, but the same problem happened, they refused it again.

on 14/09/2017, i asked the courier service to hold the package for reattempt. and i called the flipkart today again, but my problem still not resolved .

I bought a lenovo k6 power mobile phone on flipkart who's order no-od[protected] and invoice no-faabkq[protected] dated by[protected]] iwould to inform u that this mobile phone has stopped working in just 25 days ' the mobile phone display dead's- plzz change my mobile phone other wise i will contact to consumer forum plz shortout this problem very soon . i'll be wery thankful

Hello consumer forum,

This is in regards to the microwave oven I purchased from the flipkart some 1 year back as a flipkart assured product which has got 2 years of warranty supported by Jeeves (flipkart supported company)

They checked the issue and said that the part needs to be replaced. Flipkart contacted me and said that part cannot be replaced and for refund I need to produce box of product.

I produced the invoice of the product but they said that they need box. How can I produced 1 year old box, invoice is the proof I have.

They are not co-ordinating with the pelonis company but they want box from me which is ridiculous.

I said I don't want refund then, as per warranty this should be repaired but they are denying that as well. I need this forum help to sort out this issue.

Feel free to contact me.

Regards,
Javed Shaikh.
[protected]
Mumbai

Dear sir,
With due respect i let you know that i have purchased YOUTHEN SOLID POLO Order id is OD[protected] dated 14/08/2017 and due to size its has been returned on 18/08/2017 after complaining it into the customer care.
In the refund process of INR 564 /-wrongly credited into the wallet inspite of bank account which is already updated and before it we have cancel or refund product and get the money in our bank account and for this we are happy to deal with your concern.
But this time they have wrongly do this and they have take the appology for this and they confirm that the amount can be transferred to my bank account but we didnt do this.Next day one customer care executive told that its cant be transferred and i have misguided.At last your customer care executive said that it cant be done and I have to download the "phonepay" and after downloading this I am unable to transferred the money in my bank account for this i have already complain.
Today when.i am going to buy some product and want to debit my wallet account and its seems that my wallet balance is" 0" and i have informed your customer care and they also confirm it that there is no amount in my wallet. But i have not use it any how.
Now my question is. is it my fault?If your company wrongly do something from its own to my amount into my wallet without asking my besides my bank account how i will suffer?
Please do the needful for solve the problem at the earliest.
Thanking you,
With regards,

Pradip Kumar Banerjee

Mob-[protected]

Sir my self Ankur kumar my mobile no. is [protected] I purchase stethoscope from flipkart website of rupees 750 I return the stethoscope but refund is not come back in my sbi bank account sir please process my refund as soon as possible I received message from sbi bank that 750 debited from bank account and your remaining balance is 83456.75 sir please resolve my concerned

Dear sir,
My registered mobile number is [protected]. I ordered hp core i3 6th gen laptop having price of 36068 rupees, (Od[protected] but i received it in damaged condition. So, i requested refund of my money on 29th aug within dates. Refund was accepted, and pick up by 4th sept. After 1 hour, pick service men came and told that they didnt received any authorised mail to pick up damaged product. So they returned.
Then, i called your executives, they told me to cancel this request and raise new one. So, i raised new request on 6th sept, it was again accepted, refund accepted by technician but didn't pick up laptop.
Got same problem, so i called your executive once again, he once again told me same to raise the rafund request.
And 3rd time i raised the request on 11th sept, got accepted, refund aprroved by technician but didn't pick up.
Got cancelled automatically, so i called your executive and 4th time i raised refund request on 14th sept.
Can you tell me how many times should i have to do this bull #?
Can you slove this problem and tell m when do i get refund?
Complaint ids: in[protected]
Svc[protected]
These are received from you executives.
Contact number: [protected]

I rajesh kumar, 4th floor 1/19, cgs colony, sector-7, antop hill mumbai, mob no. [protected] have bought net protector antivirus online through online from flikart order id-od[protected]
Invoice no-faawjw[protected] dtd. 09.09.2017 delivered on 14.09.2017.
When i opened the flipkart seal it is found that the seal of the net protecor was opened and the key number was also scratched. When enquired to the net protector office about the genuineness of the key it is informed that the key was fake. This is a fraudulent activity done by flipkart and it cause unnecessary harassment to me.
Please look after the matter.

This is regarding the flipkart Order ID
OD[protected] i have return the product due to quality issue and pick up has been completed on Friday 08-sep-2017 but till date refund not received. earlier customer executive assured that refund will be come on Monday 11 sep. Hope you will take your appropriate action to return my refund.

I have ordered a product by mistake the delivery has been wrong i have callso many times to a curior partner thay are saying that contact to shipper and i have called to flipkart they are saying they can't do any thing call to curior partner wise versa thay haven't solved my query i made the payment in to the flipkart its a prepaid order but also they were not responding please help me

I ordered a samsung galaxy on nxt phone on flipkart. The phone had hanging, battery drain and network issues. So i requested for replacement of samsung galaxy on nxt phone within the stipulated time. Flipkart arranged for tech visit to figure out the problem. Technician came and he just reset the phone. The problem still persist. The technician said you may face the hanging and network issues because of phone motherboard issues;if you face that issue after reset please complain again to flipkart. But flipkart updated the complaint status as phone is working fine. But when i again register a complaint, they didn't take my complaint. I complained them twice after tech visit, but they didn't even bother and both times senior people from flipkart said that now replacement time has gone. So no replacement will be done. I believe flipkart did this intentionally. Also after registering the complaint i have to call flipkart everytime to check the status. They are not even worried and also they didn't respond properly. Also whne i told them i will complaint against flipkart, they said you can do whatever you want. I wasted all my time, energy and money for no use. Please take my complaint against flipkart and give right justice.