Flipkart Complaints & Reviews

We requested to replace the mobile within 10 days of the delivery of product.
We wanted to return the mobile as it has many issues but they said it can't be returned, only exchange is there. We agreed on their terms.
Flipkart need to pick the product from the provided postal address, but nobody came in 20 days. My father went to the courier person to gave the product.

Could you please let me know when will i get the replaced product or should i think i lost my full money.

I never expected this type of irresponsibility from flipkart.

Registered phone no is [protected]
Order id: od[protected]

I look forward to your reply.

Hello,
I booked "smart shelter adjustable washing machine trolley" sun, 3rd sep.
Order : od[protected]

Today i received that product has been delivered.
But i didn't receive any product today. This is really disappointed me.
I never expect such things from a big organization.

Do track my order and respond it immediately.

Subash raja

Sir,
It highly regrettable that a wrong product has been delivered to me. I had booked sujanil nok - 99- jumbo against the order id od[protected]. However it very surprising that wood shield (Termite killer) a very poisnous item which has been delivered to me today 11.09.2017.

It is further very regretable that return option button-/ portal is deactivated. Hence it can not be returned. It is a very serious matter that a poisonous item has been delivered to me. Hence i kindly request you to take necessary action in this regard.
Awaiting your reply. Thanking you.

I had placed. Demand of sonata watch and delivered on 09 sept 2017. When i opened the packet, i become surprise that the itemproduct delivered was different brand and non functional. The strip was also broken. Immediately i contacted customer care through phone and mentioned the fault on its. The customer. Care assured. Me the item would be taken back on next working and money would be refunded in my account. My account no and bank ifsc code of bank also noted by them. For a moment letter msg received from flipcart that the item would be collected on monday i. E 11 sept 27. The delivery boy who is vary bad service assured me to collect the item at 5.30 pm i was patiently waited for half an hour at our premises gate despite my frequent call to him. At last around 6.30pm he collected the product. After approx 20 min later msg recd that "pick up cancelled" saying that brand was different. I repeatedly complaining that the item is different and non functional so why is this non since comments recd and rejected the pick up? I am serving. As. Defence in this country such a shameful objection is hurt me. 1135 rupees is. Not matter for me but your prestigious company is being hampered due to these illminded staff. So i request you to consider my complaint once. Again and refund my. Money at the earliest.
My cancelled order id no is fmpr[protected]
Rup raj gurung

Bank account no [protected]
Ifsc code - sbin0000739

I buyed phone motoe4plus on flipkart.. After receiving phone i seen phone was damage in screen n more over phone is restarting frequency. I given complaint against this issue to flipkart customers care number is [protected]. Their taken complaint and after 2 days complaint was rejected on 23rd aug. Now their saying their is no refund. Sir can u plz help me

Sir
I request to your good company please return my hunting hobby fishing
So i can call our call centar no: [protected] more than 5 times in day
But you have not responce an waiting just say 1 minute sir i will check you problem but you opertor wait more than 20 minutes this is you beavoior
For costmer so i request to you please return my product as soon as possible
Return my money.
Your order id:od[protected] date : 01.09.2017
Courior no:[protected]
Invoice no: faaoef[protected]

Hi team

I failed to login the flipkart account, hence i tried to recover the same by clicking "forgot password", on both my mobile app and desktop browser.

I have my mobile number linked to this account; particulars as follows-

[protected]/[protected]@gmail.com

I got otp on both email and phone number but it said that "please try again after sometime.." when i input the otp and new password.

I have tried couple of times and tried to reach customer care at[protected] but all in vain.

Also, if i try to sign up as a new customer, with my mobile number, it says that the mobile number is already registered. (Flipkart has discontinued social logins/signups, so i am unable to create a new account using my other email id.)

I hope this information is enough, and you will respond to this asap,

Thanks
Harshat jain
[protected]

Respected sir
I have ordered for a Pokemon moon 3ds game card on 3rd September 2017 and l got it today, 11th September 2017.But when l put it on the device itz found not working. Please provide me another one and return this damaged one..please take favourable decision and give justice. My order is OD[protected].

Hi

This is with reference to my flipkart order shipped by delhivery - order placed on 05sep2017.

Details as below :
Flipkart order no : od[protected]
Delhivery tracker no :[protected]

The expected delivery date was 11-sep i. E today and after enquiry i came to know 2 issues which were not been informed to be via sms.

1. The delhivery shipment details are updated wrongly in the system wherein it is mentioned that on 08sep the item was in pune and on 11sep it is in gurgaon.
After speaking to delhivery support agent, she mentioned the information is wrongly updated!!! Howwwww!!! Though she mentioned i would get the order by 14sep why was the system not been updated with correct info?

2. The flipkart agent assured me that i will be getting my order today by 7pm. Not sure on what basis as i could see that the delhivery is showing the item is in gurgaon.

Couple of questions on which need an answer :
1. What if i do not get my item?
2. Who updated the wrong information in delhivery?
3. If there is a delay, why was the sms or email not been sent for delay.

Hope you can identify the flaw and take corrective actions.

Regards,
Mayura k

I have ordered a charger trost 2a fast charger with sync cable order id is od[protected] and
Prior i request for cod but as i receive a mail from flipkart team that i can also
Take prepaid option than i opt for it and paid you the money from my hdfc dr
Card online. The transaction id is[protected].
But when delivery person come to deliver my order i was no available and he said to my husband that he has seller slip showing cod to be collected and he collected the amount from him also.
When i call as i come to about incident the delivery person said he can't do anything i should go for online complaint process i do the same immediately on same day.
Till since 8th september company and their team false commitments and not refund my extra money
One executive say they have cod payment showed and other said they have online payment show. What does it mean either you and your team are saying false statements or your delivery person not updated you cash collection means either company is cheater or your delivery person
In both cases you should suffer not consumer as fault is yours and your team
Supriya mehrotra
[protected]
Flipkart [incident: in[protected]]

This is in regards to od[protected]. I have received damaged led tv. I contacted the customer care they says if the product is opened by the customer than no replacement will be given. They says it will only replaced if it's opened by them. I only opened the product and the screen is broken by the transport team or they purposely delivered damaged product to me. Now they are not replacing nor either of the flipkart executives have come to see the product. It seems i have spent 18, 000 for the waste product. I am requesting to this forum kindly records number of cased flipkart do purposely for the electronics products. Also check records for the vendors if they have tied up with them.in my case the led is broken from inside and it seems that they have delivered to me purposely. I cannot them through toll number and also via social media platforms they say they will call but not even a single miss call i received from them till date today. Let me know if you required any further information on this.

Dear sir/ madam,

I have purchased bestest bp check fully automatic digital blood pressure monitor bp monitor order id no od[protected] amounting to rs.1249/- on 22-08-17 and received it on 23-08-17.

I observed that the machine gives the false reading everytime i checked as i checked the bp of my father which it showed as high and when we visited the dr near my house in next 15 minutes, dr told us that it is normal, so i was trying for returning it since 27-08-17 by calling the customer care but has not got my issue resolved and now since 10 days has past for replacement policy, they are giving me a crab that 10 days has passed and they cannot refund my amount, but i made a complaint within four days of receiving the product for returning it and for refunding my amount, so there is no question of expiry of the time because the time has been expired due to the negligence of flipkart customer care.

Now, i am fed up of calling their customer care centre as i am not getting any solution from their side since 27-08-17.

So, i was forced to write this complaining mail with a hope that you will help me in resolving my issue and getting my refund amount back.

Therefore, i request you to take strict action against such companies who made fool out of customer by sending defective product and then don't even entertain their complaints and expire the valid time of refunding​ and then harrass the customer by not refunding the amount.

Thanks and regards
Bhawna gupta

I ordered two products on september 3, 2017.The flipkart authority gave me the date of delivery of the products on September 10, 2017.The delivery date was gone, I call in flipkart that they said that the courier partner requested for cancellation, so i have to reorder..
For this moment i am harrased by Flipkart..
I want justice from Flipkart...
Flipkart become irresponsible and harrase the people.
Please take a strong action.

Dear flipkart,

This is swapnil hindlekar from mumbai my order no.
Od[protected] for lenovo k6 power

Its being pleasure to buy product on flipkart & i was happy to be part of flipkart family but since my last product i. E. Lenovo k6 power i am facing a lots of problem to use the phone i have raised compliant within 2 days after buying a phone but i got reply from flipkart after 10-12 days. Is this customer service that we expect from your side. As per your policy if customer is facing problem with brand new product if he raised compliant for replacement then you must get it replaced without any question because your policy allows me to get replacement within 10 days, but there was no reply from flipkart except the excuse to not able to reach, after 10 days my complaint got cancelled automatically & when i called them back for replacement they asked me to show your product to service centre this is not customer care by any way.
I was facing a problem with screen, processing, mobile networking & heating. My phone just get heat up by 2-3 min of talks & the technician who came to analyse says they required at least 50 degree celsius to get phone replace i just don't understand my phone was heating upto 41 degree without any use & how can a person use that phone with heat of 41 degree celsius. Can anyone just imagine that your talking on phone & your phone & your phone is started heating will you be able to use that phone.

I have serious question & doubt with product quality of lenovo & after sale service of flipkart they denied the product problem of heating as it is not heating upto 50 degree celsius the phone can also get heated due to his processor problem also.
It is common that phone will not heat in ac rooms but even though temp. Of my phone was 36.8 without doing anything this is serious blow to customer's faith on mobile brand & also on e-commerce site.

Am order by apple i phone 5s tempered glass. But am recived the courier parcel inside moto g5 plus tempered glass. Am already complaint intimate for flipkart excutive from maharastra. Plz replace my order. Order id[protected]. This is first time for filpkart order complaint. I want apple iphone 5s tempered glass

OD[protected]

your delivery person didn't take my product coz i denied to pay him 1000rs for exchanging the product

he mentioned that the phone display is faulty in the form

his name was gaurav and agent id was- 988939

when i register for call back, even your concern took me so long on wait.

what i am supposed to do ?

Sir,
I have purchased a samsung 128 gb evo plus micro sdxc uhs-i card through flipkart vide tax invoice no. F0yqi[protected] dated[protected].
But i am sorry to write you that the above sd card got corrupted itself. I tried every method get it detected, but failed. I lost my valuable data in it.
As per the warranty policy, i contacted the samsung india, and send the micro sd card for replacement. I am surprised that samsung india has denied to replace the card as it is not made for sale india, by the samsung.
Again i contacted flipkart and shared the all conversations had with the samsung india. But flipkart tight lipped over the issue.
When i remind them again and again they replied that since the product was delivered to you on january 20, 2017, it has crossed the seller's 10 days replacement period. Due to this, the seller will not able to fulfil your request for replacement.
You are requested to please help me to replacement of corrupted sd card and oblige.
Thanking you.
Masood kashif
[protected].

Hi team, i have purchased a kodak led tv from flipkart and received it through courier on 5th sep'17 (Tuesday) actually courier boy handed over the delivery to my building's guard. When i have opened and checked the tv, display is defective and showing a line at the top of it, so when i placed the return request at same time after 20 min of delivery on tuesday itself, but i have received the call from flipkart cs team on friday 7:00 pm approx and they have rejected my return request. Again i have placed the request and 2nd time also they have rejected it. From friday itself i m following up with their social media team but they are just giving me time to wait, not any resolution.

Request you to kindly arrange the refund of my led not replacement as now i dont want any product from this fraud company.

My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Pl solve this problem vastly
Phone number: [protected]
E-mail.: [protected]@gmail.com

I'm extremely disappointed with flipkart services. There service is getting worse day by day. They delivered me the red tape formal shoes of incorrect size which came in poor packaging and the right shoe was fully damaged. Hence i ignored it and placed a replacement order. I received the replacement last week, with the same packaging and the shoes quality is not good. I have attached the photos below, please have a look. My email is is [protected]@gmail.com