Flipkart Complaints & Reviews

Ordered asics shoes. Flipkart cancelled my order saying it's not traceable and we have to cancel as per policy. It was against my wish. Upon tracking myself found item delivered to nearest hub of destination. Upon calling for clarification suggested me to place fresh order which is costing almost 2700/- rupees extra for same product. Really a worst and bad experience with flipkart. Wrong information provided to forcibly cancel my order. Next horrible thing is upon calling all executives are saying they can't help it's fault of someone else. I want to know who's fault is this. Is it myself who did fault by placing order on flipkart.

Dear flipkart,

I'm very much frustrated with the kind of service i'm getting from flipkart. I never expected his from here. I was having very much trust on this website but this is very depressing incident i have faced with you people. I bought my laptop on 8th and got it delivered by 11th august, which was defected, same day i applied it to refund and got a technician visit scheduled for 18th but no one came and nothing happened, i complained again and got it rescheduled for 24th but again no technician came. Now today i complained again and the customer care guy says that no refund can happen without technician visit, i don't understand whose fault is this, is it my fault to purchase it from flipkart now i am just looking to complain everywhere. I am very much irritated now because i needed this laptop for my business work.

Please help me as soon as possible. Please have a look on my attachment.

Pawan sharma,
[protected].

Order id od[protected]
Ifb tl-rdw 6.5 kg aqua fully automatic top loading washing machine

I have placed order for 6.5 kg fully automatic top load washing machine on 23/7/2017 and the same was cancelled on 24/7/2017.
Three dates failed for return
On repeated request since 24 jul 2017, flipkart has not pick up my return which was schedule on 17 aug 2017. My payment of rs 15999/- has been debited on 23/07/2017. Every time call centre executive are giving time but no one has come to receive my return pick up and my amount has been held with flipkart.

Kindly arrange my return pick up at the earliest.

Dear Team,
I had ordered a mobile from Flipkart.
But I got damaged one.i had given a complain regarding this.but they are denying to return.

Flipkart order I'd (OD[protected]

Please help me out.. Thank you so much in advance.

Order id : od[protected]
I have requested to return my product as size was not fitting me. Advisor told me to courier product to d given flipkart warehouse address... I did that and product have been received by flipkart on 8august, 2017. And i am chasing flipkart for my refund... But every time i call them i have to tell the complete story (As they don't have any records) and everytime the will tell me to wait for 2days. I have raised 2 complaints and escalated my issue, spoken to senior manager but no one is helping me... I m really very frustrated n pissed off with this flipkart company. I think they have got the high training to ut d customer on hold n disconnect the call, advisor manager everyone does d same to me. Flipkart is not atall a trusted company. I have spent hours n hours with them to resolve my issue but nothing happened.

Moto g turbo purchased in october 2016 still under warranty. The turbo charger is not functioning hence i request you to exchange the charger as the turbo charger is part and parcel of the phone. Though the charger is looking pretty good and not damaged phisically anywhere but stopped functioning from day before yesterday. As the phone is purchased for the attractive turbo charger and treated as part of phone i request the company to replace the charger and oblige. I hope that you understand my contention.

Hi,

I ordered kenneth cole [protected]@6150g aviator sunglasses from flipkart. But i got duplicate product without branded box and price tag, now i requested flipkart to refund the amount, but they are asking for branded box and price tag which were not received along with the product. How can i provide branded box and price tag which flipkart did not sent. Now how should i get my amount. Really i did not like the fake product which will cost less than rs200, for that i paid rs.2370.

Dealy in delivery less communication system no one want to coprporate with me ignorance all the time very bad system worst word is not suitable for them very worst communication rating will be in -10 very worst service

I am booked iPhone 6s Plus xelcoy back cover but I get wrong product my product order number OD[protected] plz refund my money

Order id:od[protected]. Karbonn aura power moblie ₹5360/-. Ordered on 27.06.2017, received on 03.07.2017. Now its display not working, at service centre, after verification of imei number they said its duplicate one. I don't know what i have to do. Its upsetting me very hard. We trust flipkart thats why we purchased through it. Take necessary action regard this.

Order id - od[protected] product - micromax 40t2820fhd 40 inches led tv. The product was sold on first big billion day sale in oct'14 which had a warranty of 1 + 2 years extended warranty but flipkart did not mentioned anywhere to get extended warranty we need to call micromax (Brand) for extended warranty registration within 30 days of purchase. Now micromax says there is no extended warranty due no extended warranty. Also micromax technician came for installation too did not informed me about it. Now my tv backlit issue for which there is no visual micromax is asking for approx 7000 to fix. Even being in warranty i am not getting it due to both flipkart and also micromax. Need help to get this sorted by either if them or by both so that i do not need to pay

Sir,

I have purchased one bpl television for the purpose to gift it to my niece marriage on 04.05.2017 and it was installed in my niece matrimonial house in aligarh by the official of bpl on your instruction.
But it is very much surprised and amazed that the said television stopped to work from the next month of its installation.
Before two days on my complain, bpl service engineer visited the place in aligarh to inspect the said tv and got some third grade part fitted in the tv and require replacement of the same.

It is very shameful for me that i believe on flipkart for a best services and further i damaged my image in front of my niece. Further, this type of services will be tarnished the image of a big company like flipkart as well.

Therefore, i request you, stop such type of services to a genuine customer and further replace the said third garde supplied bpl television as earliest as possible. Invoice of the same is attached herewith.

Mohd. Shahzad, advocate
Delhi high court, new delhi
[protected]

I purchased "doodads action pro d1080" from flipkart on sun, aug 20th, (Od[protected]

When i charged it around 5 hrs and use it, it's showing me "low battery" error,
Again i put on charge more than 2 hrs but still low battery error comes,

I think i got defected battery piece, so either you replace it with working condition or return my product

I wanted to buy a ps4 game, so i thought of giving a peep at flipkart and it offered quiet reasonable price, but along with reasonable price, what made me order the product was that in the section below it was mention if you order before 5 pm, you will get the order within 2 days. So, trusting the company i placed the order. Today, 25th of august was the delivery day, but the product is still in transit mode. How can a portal be so irresponsible. Flipkart should shut their shutter if they can't fulfil what they have promised. Even, the customer service was rude, when i called them up they were like, sorry you will get a message when the product is in delivery mode. Flipkart if they have promised timely delivery, then why can't they fulfil it. Its absolutely wasting consumers time.

I bought the above product from flipkart on 6/10/2016. Around 1st week of july the phone suddenly heated up and went dead, the reason i do not understand. It was not in charge mode. I had kept it in my shoulder bag and when i took it out it was very hot and then the phone didnt boot up. I took it to the service center in coimbatore (Multiple power systems, gandhipuram, coimbatore -641012). They informed me that the motherboard of the above phone wasnt working and it could not be repaired. I understand there is a warranty for this product for one year. They were not interested in hearing my warranty claims. I enclose a copy of the original purchase bill from flipkart and the jobsheet of multiple power systems who inspected the phone and also charged me rs.183. Because this issue has happened under the warranty period, i request you to repair or replace this phone.

Dear sir,
I have ordered a moto e4 plus mobile handset on flipkart.com by paying rs 9999.00 by debit card on 25th july 2017. Order id was - od[protected]. A small cartoon packet was delivered to my home. When it was opened, a dummy nokia mobile was found in the packet. Immediately contacted to flipkart, return was requested for replacement, the replacement was approved & accepted by flipkart with return id[protected]. It was requested on behalf of flipkart to reurn the delivered item to their specified address with mentioning the return id given. It was assured to me in the same mail, that before 21st of aug 2017, the replacement item would be delivered to me.

I did as per instruction, & returned the delivered item by first flight courier on 10.08.2017 to the address of warehouse as given to me. Copy of receipt of first flight tracking is attached also with tracking id - j991p0262516. By tracking the returned item it is seen that the return item is delivered to warehouse on 16.08.2018 at 4:00 pm. But now the return status is not being updated by flipkart & shipping of the new item against replacement is not being done. When contacting to flipkart customer care team, flipkart support on twitter no updates are being given by them. 21st of aug deadline have already passed & today is 25th of aug. Still they are not even bothered about responding with a time frame to deliver me the item. I am attaching the details & delivery of return item status in the attachment.

Please do something sir to either refund me the money of rs-9999.00 + courier charges of rs 445.00 or deliver the item against replacement to me.

Thanking you
Saroj kumar jha
Mob: [protected]
[protected]@gmail.com

Mobeil moto e4 plus fine gold 32gb is not being switch on
Returning days 31st july 2017 to flipkart service man, and he said that your money will be refund in 4days, but till date fund has not refund. For this ihave compliant in customer service centre so many time, but he has not taking any type of action.
Now i have complaint in consumer court and he convince me to compliant again flipkart and after then call me.

I have ordered one screen_guard afptgly310 affix tempered glass guard for lenovo yoga and when i opened the box, i found that the temered glass was already broken. When i tried to approach for return, it is shown that 'no return policy'. I have not even used it. I want flipkart to repay me or replace me order details: order id: od[protected] item) order date: 20 august, 2017 9:18 am amount paid: rs. 585

Aren't you ashamed of disrespecting a legend on a revolutionary poster.in your site we had searched for che guevara revolutionary book we had found one poster with teasing che gvevara poster. The poster is, a monkey wearing communist hat and, do you people have any problem with the communists, it seems like that thats why i asked. Any way this won't work here. Please take some responsibilities!!!

On behalf of my teacher at bhagalpur, i ordered 2 mobiles (Lenovo 5 and k6) and their back cover with cash on delivery option. It was expected to reach on 21st august. He got 1 back cover, 2 days in advance. A day before the expected delivery date, he gets a call from the delivery guy saying that he is on the way to deliver the mobile phone. He never turned up and on flipkart, the status got updated as item returned. The other mobile was also updated as returned.in a nutshell, both the items reached bhagalpur (As per the status on flipkart site), however got returned without delivery. When we tried to contact the call center, they were helpless as the items were marked returned. This is a matter of concern for people ordering items online and delivery agency doing a goo[censored]p. It is important to note that, these mobiles are sold 2000 rupees higher than the flipkart rate. So, the possibility of delivery agency selling it local market can not be ruled out.
On other hand, the request to return back cover on flipkart site was rejected. I have observed this multiple times in last 2 years that, flipkart does not make any attempt to return an order. The questions are:

1. How consumers in india can trust online order delivery integrity by flipkart?

2. Why flipkart call center is a weak helpless entity with zero capability to serve customers?

3. Is ekart (The delivery agency of flipkart) involved in malicious practices?

4. Do we have hassle free consumer rights protection mechanism in our country?

5. How long this non-sense going to harass and deprive consumers fundamental rights?