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Flipkart Complaints & Reviews

2.8
Updated: Dec 9, 2025
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Flipkart reviews & complaints page 1787

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S
sridharanalytical
from Bengaluru, Karnataka
Aug 18, 2017
Resolved
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bought the vu tv under no cost emi option, but charging interest

Dear sir/madam,
I have bought vu 98cm (38.5) full hd smart led tv (Order id: od[protected] on 10-july-2017 as a no cost emi option with citi bank credit card for 9 months emi which cost of 27, 999.00, at the time buy it shown like 3111*9 months=27999, but i am getting the credit card emi bill as 3309*9 months=29781 (Which standard emi with 15% interest rate), i communicated the citi bank for the same, citi bank representative...
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Shaheenazeem
from Tumkur, Karnataka
Aug 18, 2017
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Address: 560038
Website: Flipcart

I had purchased a moto e4 on 18th of july. It was a defective piece. I raised complain on 27th n the technician visited on 30th. He checked the handset n promised that the handset is defective n wil replace in 2 days. But it didn't happen​. So called up flip cart several times but no use. Now today when i called up they say they can't replace as per their policy. I have to take to the service center. Y should i take to the service center if i have received a defective piece? Y don't they replace it? They r not even ready to talk in they say they will disconnect the call if i agrue with them.
So pls look into this matter n do the needful
Sep 20, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Verified Support
Aug 20, 2017
Flipkart Customer Care's response
We have interacted with the customer, as per customers complaint we have arranged for the tech visit to check the issue, as there was no issue found we had rejected the return. Customer needs to get in touch with the ASC if at all he is not satisfied with the resolution.
Visited ASC and motherboard needs to be replaced. ASC manager has acknowledged defective phone. Technician wasn't thorough in evaluating phone. The damage was internal.
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    P
    priyanka.goltu
    from Bengaluru, Karnataka
    Aug 18, 2017
    Resolved
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    Resolved

    Address: 560066
    Website: Flipkart

    Hello, we have bought a mobile from your website on 11th aug order id-od[protected] when we have received the phone the phone was re starting on its own. So we have requested a return, again we have got the same today with same problem again. Its restarting even if put on charge. When we are trying to raise another refund request they are saying that they cant do we have to take it to the service centre. Why we will take it a new phone to service centre if we are have bought it from flipkart? Why they are selling faulty products? They know there is some bug in the same they should not fool there customers who blindly trust and buy things from your website. I and my wife have two accounts on flipkarts and we are buying so many items on regular basis from flipkart. If they treat their valueable customers like this for some 7k mobile phones where are they maintaing the customer relationship? We are not here to cheat you for such a filthy thing. Is flipkart have no respect and concern for there valuable customers? Pls raise it as a complaint as we are very much disappointed with your response this time
    Sep 25, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Aug 19, 2017
    Flipkart Customer Care's response
    Duplicate of c1667710
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      R
      Ritubarna Sinha
      from Kolkata, West Bengal
      Aug 18, 2017
      Resolved
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      Ordered tbs tea tree face wash and when i received it the cap was broken and the product spilled inside the packet. It was delivered to my husband's office address and when i opened that later, i saw this. Not only this is wastage but unhygienic as well. Ordered other products also and those are delivered nicely. Exchange this with a new one and please resolve the matter soon.
      Sep 18, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Aug 18, 2017
      Flipkart Customer Care's response
      We are unable to find any order details. We request you to get in touch with our toll free number[protected].
      I am not being able to buy any of the product.When I click on to buy now, it's showing "something went wrong".I don't understnd why it is happening.
      Would you please help me with it?
      I also attach a photo of my complaint.

      broken cap - Comment #2822412 - Image #0
      Ive placed my order on11th august and the expected date of delivery is 18th august but still now the product is not shipped by the seller. And there is no update while im tracking the order, what kind of service is this.

      broken cap - Comment #2822420 - Image #0
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        A
        ABHIJIT NANDI
        from Bengaluru, Karnataka
        Aug 18, 2017
        Resolved
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        Address: 560066

        I have ordered motoc plus from flipkart on 11th aug. It was delivered on 14th august and the phone was dead on arrival, it kept on restarting continuously. I raised a complaint and they sent a replacement phone which is delivered on 18th august.
        To my surprise the new phone is also having the same issue and it never starts.
        When i call the customer care they ask me to go to service center.

        First of all this is a new phone i have ordered by paying the entire amount. They are sending me faulty pieces intentionally or not i dont know and now asking me to get the phone fixed? I demand a full refund for this from flipkart if not i will take this legally on flipkart for sure..
        Oct 7, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Aug 19, 2017
        Flipkart Customer Care's response
        We will revert on customer complaint.
        Verified Support
        Aug 21, 2017
        Flipkart Customer Care's response
        We have interacted with the customer, apologized for the issue, as per customers complaint we had provided replacement once, but as per policies, replacement will be provided only once and customer needs to get in touch with the authorized service center if at all any issue with the replacement product. Have conveyed this with the customer, Closing the case from our side.
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          S
          Sajit Sajit
          from Chennai, Tamil Nadu
          Aug 18, 2017
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          Resolved

          Address: Chennai, Tamil Nadu, 600082
          Website: Flipkart

          When i choose withdraw in flipkart wallet it is telling that the system is temporarily due to the system maintenance we will back soon so i can't transfer my amount to my bank account so kindly help me
          +1 photos
          Sep 24, 2017
          Complaint marked as Resolved 
          Verified Support
          Aug 19, 2017
          Flipkart Customer Care's response
          We will revert on customer complaint.
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            P
            prinston d'silva
            from Indore, Madhya Pradesh
            Aug 18, 2017
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra, 400058
            Website: www.flipkart.com

            Od[protected] i ordered 2 i phone 7 on 11th of august, its 17th today still i am not able to see the status of the order, its just showing me approved and the delivery date given is on 18th of august, and its still not delivered by the given time i am really very upset about it, i was eagerly waiting for it. Now i get an email saying your shipment will be delivered by 23rd august, i don't understand why they are doing it, i made a mistake placing an order on flipkart i would have placed it on amazon instead they are giving next day delivery. So not satisfied by flipkart never will i place an order on flipkart.
            Aug 19, 2017
            Complaint marked as Resolved 
            I got a call yesterday from flipkart after putting a complaint against them, they said they will deliver the product on 18th August itself or els within 24 hours, still I am waiting for my product to get delivered. And now I called the customer service they told me it will be delivered by 23rd of August, now this is really annoying if you can't ship within that time atleast don't commit to the customer, this is really very bad service from flipkart
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Aug 19, 2017
            Flipkart Customer Care's response
            We will revert on customer complaint.
            Aug 19, 2017
            Updated by prinston d'silva
            And don't put this as resolved, I still haven't got the product and its still delayed once again
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              V
              Vikash Panwar
              from Bengaluru, Karnataka
              Aug 18, 2017
              Resolved
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              Resolved

              Website: www.flipkart.com

              I am vikash, i had purchased moto e4 plus on 18th july, 2017, but it have a lot of problem (Hanging issue, heating, camera not working problem, locking system not working properly, unlock phone without pattern & finger print sensor) then i had requested for replacement of it. When i got the new mobile phone it was also have same problem. I called to customer care, they told me visit to service center. I am requesting for refund for this.

              Vikash panwar
              Contact: [protected]

              Sold by: health & happiness private limited,
              Ship-from address: #79 kizhmuthalampedu, panapakkam village, gummidipoondi taluk, thiruvallur, tamil nadu, india - 601206, intn
              Flipkart order id : od[protected]
              Pan: aadch8449j
              Cin: u85100dl2016ptc291653
              Mobile imei/serial no: [protected],
              [protected] ]
              +2 photos
              Sep 19, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Aug 19, 2017
              Flipkart Customer Care's response
              We will revert on customer complaint.
              Aug 21, 2017
              Updated by Vikash Panwar
              Flipkart Customer care called me and saying that we can not accept request your refund, you will have to go to the service center.
              I said that when I have got same phone like even after replacement, why should I go service center? I got the phone back just like the first one.

              This is requested kindly look into this matter & provide the solution earliest?
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                M
                Mastan Yemapalla
                from Delhi, Delhi
                Aug 18, 2017
                Resolved
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                Resolved

                Address: 500039
                Website: ekartlogistics.com

                Hi sir,

                This is chandramouli, i have booked in flipkart two items "mesleep krishna131 vinyl laptop decal 15.6 & mesleep buddha 67-075 vinyl laptop decal 15.6". But the problem is delivery issue. Ekart logistics team each and every time wrong updates in there site, customer not respond to call & cod amount not available like this. But no one can reach me. Ekart tracking id fmpc[protected] & flipkart order id od[protected].

                Regards
                Chandramouli
                [protected]@gmail.com
                +1 photos
                Sep 24, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Aug 19, 2017
                Flipkart Customer Care's response
                We will revert on customer complaint.
                Verified Support
                Aug 23, 2017
                Flipkart Customer Care's response
                customer complained for product delivery. We interacted and confirmed that shipment is delivered. Hence closing the case.
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                  A
                  Abhijeet Kumar Paul
                  from Arambagh, West Bengal
                  Aug 18, 2017
                  Resolved
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                  Resolved

                  My flipkart account has been deactivated and now i want be activate it but it is not activating
                  My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
                  Plz solve this prblm fastly

                  Mobile no. [protected]
                  Email: [protected]@gmail.com
                  Aug 18, 2017
                  Complaint marked as Resolved 
                  It's a scam.
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 19, 2017
                  Flipkart Customer Care's response
                  We will revert on customer complaint.
                  Verified Support
                  Aug 29, 2017
                  Flipkart Customer Care's response
                  customer complained that unable to login. Apologized and requested to login from desktop and closing the case.
                  Reactive my flipkart account pon [protected] Gmail [protected]@ [protected]@gmail.com
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                    D
                    deysourav9
                    from Kolkata, West Bengal
                    Aug 18, 2017
                    Resolved
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                    Resolved

                    Address: Kolkata, West Bengal, 700099
                    Website: Flipkart.com

                    I bought a laptop from flipkart. But after few days i realised that graphics is very poor which is intel hd 520 which is a software not even a graphics. Plus the adapter blown out. I contacted hp service they told me that they are not responsible for that defect although charger comes with 1 year warranty. I immediately emailed flipkart but no one, absolutely no one has ever replied or called me. This is the most # company. Even amazon takes responsibility of customers words.
                    Sep 20, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 19, 2017
                    Flipkart Customer Care's response
                    We will revert on customer complaint.
                    Verified Support
                    Aug 20, 2017
                    Flipkart Customer Care's response
                    We have interacted with the customer explain the policy and said that if the seller is not having the product than only refund would show however even that will happen after a tech visit or the brand check if there is issue only however product is on stock and we can only replace, customer said he is not happy with the graphics inform him that even we replace it would be same it would twin product and it works same so check with brand we will not be able to process any kind of request cx agreed and closing the case
                    Aug 22, 2017
                    Updated by deysourav9
                    Stupid policy and stupid service of Flipkart. Even after emailing them several times on Thursday no one responded and from Sunday email responses are coming. Amazon is better, they reply within 6hrs guaranteed. I will go for amazon now on.
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                      S
                      savier anshh
                      from Lucknow, Uttar Pradesh
                      Aug 17, 2017
                      Resolved
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                      Address: Udaipur, Rajasthan, 313001

                      I have ordered a handset ring 10 days before bt still not received. When i went to udaipur hub hiranmagri sec - 14 office of ecart they told that they misplaced that parcel. Pathetic service by ecart and psycho manpower you have in your staff. This is my order and i going to consumer form for complaint this shi.. T.

                      Undelivered: gabbu ring Mobile Holder with tracking ID FMPC[protected] from flipkart.com could not be delivered today. We will try again on Thu, 17 Aug as requested. Click to give feedback: http://ekrt.in/YV6TI!NNNN
                      Sep 24, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 19, 2017
                      Flipkart Customer Care's response
                      We will revert on customer complaint.
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                        Mohammed Ridhaal
                        from Bengaluru, Karnataka
                        Aug 17, 2017
                        Resolved
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                        Resolved

                        Address: Ernakulam, Kerala, 682002
                        Website: flipkart

                        I've ordered a shirt from flipkart with order no od[protected] and i got a message that it will be arrived on 10 aug. At 10 aug i got another message that it is delayed and rescheduled to 16 aug and till now i didn't received my order. I've called you several times and you extended the date to 19 aug and if it wouldn't arrived on that date i will file a complaint in consumer court and i need a exact replay regarding my delivery. Another thing is that the amount for my shirt is debited from my bank account
                        Sep 24, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 19, 2017
                        Flipkart Customer Care's response
                        We will revert on customer complaint.
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                          A
                          aravind irasur
                          from Puducherry, Puducherry
                          Aug 17, 2017
                          Resolved
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                          Resolved

                          Address: 560078

                          Dear team,
                          This is really pathetic service from the bpl authorised service dealers, (Here is the brand contact number
                          [protected] / [protected] / [protected] / [protected] / [protected]) have tried all numbers which you given me the contact no of service none of they are responding for my query and suggesting me to call on toll free no and these people will give service only which warrenty is expired, then why the hell u ppl given these ppl no? I been calling on toll free no ie [protected], and its not connecting its always says executives are busy, been calling from two days and till now i haven't got any call back.

                          Been good loyal to this brand and now felling dissatisfaction,

                          Even on this flifkart shoud give support to buyers.

                          Kindly do look into the matter and help

                          Aravind
                          Dissatisfied client for bpl and flifkart service.
                          Sep 24, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 19, 2017
                          Flipkart Customer Care's response
                          We will revert on customer complaint.
                          Verified Support
                          Aug 23, 2017
                          Flipkart Customer Care's response
                          We have interacted with the customer, apologized for the issue, customer stating that the issue is been resolved, he have contacted the customer service of BPL and they came and serviced, Hence closing the case, feedback taken from customer.
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                            P
                            Pallabi Saikia
                            from Delhi, Delhi
                            Aug 17, 2017
                            Resolved
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                            Resolved

                            Address: Kamrup Metropolitan, Assam
                            Website: www.flipkart.com/eyelet-printed-women-s-jumpsuit/p/itmenvkjshfhtsrs?pid=JUME9QVQNFZWQNNH

                            I have issue with the refund id: 95066035 which is of order id: od[protected]. The refund request said that my refund will be transferred to the phonepe wallet. The phone number provided was: [protected]. Even though i had no phonepe wallet account in this number but it was showing the balance 497, which was the refund balance. As i left that number long before, so i changed my phone number to the current number, that is [protected]. Whenever i changed the number my phonepe wallet balance is gone. I could not get my balance back. So how to get back that balance. As i dont use the old phone number. And it also shows that there is no phonepe wallet account with this number. I have mailed so many times to look on this issue. But couldnot get any help. Hoping to get help soon.

                            Thank you.
                            +1 photos
                            Sep 30, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 19, 2017
                            Flipkart Customer Care's response
                            We will revert on customer complaint.
                            Verified Support
                            Aug 22, 2017
                            Flipkart Customer Care's response
                            We have requested customer to contact phonepe support
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                              M
                              Managing
                              from Delhi, Delhi
                              Aug 17, 2017
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                              Address: Hyderabad, Andhra Pradesh

                              I ordered motto g5 plus but received e4 plus in return on freedom sale. It has been received one week earlier. We registered a complaint but no response till date. Very poor customer service by flipkart. Please be quick in taking up complaints and solving it. We haven't received any calls from service provider as we had raised for product re-order
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                                T
                                tkmazumdar
                                from Delhi, Delhi
                                Aug 17, 2017
                                Resolved
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                                Resolved

                                Address: Thane, Maharashtra, 400601

                                Reference od[protected] placed on 09/08/17 & was delivered on 11/08/17 with following aberrations:
                                1}guarantee card not found
                                2) prominent scratch mark on the jar base & body
                                3) jars do not get locked while fixing.
                                4) unsafe for usage when the jars are loose.
                                5) not received 100/- discount using hdfc visa card payment
                                6) seek immediate replacement& demonstration preferably with a higher wattage (750 watts /550)
                                Oct 11, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 17, 2017
                                Flipkart Customer Care's response
                                Hi Team,
                                We are unable to find order detail or register contact number for given complaint.
                                We request you to get in touch with our customer care team on below detail.
                                We're available 24 hours a day.
                                [protected]
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                                  S
                                  shivugc
                                  from Delhi, Delhi
                                  Aug 17, 2017
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu, 600113
                                  Website: www.flipkart.com/order_details?order_id=OD109974482463126000&src=od&link=order_number

                                  Date of incident:[protected]
                                  Client number: od[protected]

                                  I was order redmi note 4 (Gold, 64 gb) mobile in exchange offer two times that time the price of that item was ₹8, 949 but they suddenly cancelled the order and now they increased the price ₹9, 949. Can you please send the product in same price

                                  I am complaining about cancellation of my order (Od[protected]
                                  +1 photos
                                  Sep 24, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 19, 2017
                                  Flipkart Customer Care's response
                                  We will revert on customer complaint.
                                  Verified Support
                                  Aug 20, 2017
                                  Flipkart Customer Care's response
                                  We have interacted with the customer, apologized for the issue, informed the seller has cancelled the order due to some price issues, requested customer to place a fresh order as the product is available in the website. Customer agreed for the same and closing the case.
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                                    A
                                    Ashok kurma
                                    from Sirsilla, Telangana
                                    Aug 17, 2017
                                    Resolved
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                                    Resolved

                                    Address: 500029
                                    Website: www.consumercomplaints.in

                                    I bought the mobile 12 days back and i am not satisfied with device. Because it has huge battery issue and i want to return the mobile. As i started calling customer care they are denying and passing over the calls and now i am feeling intensly that why i bought mobile in flipkart unneccasirly and i had to buy in amazon and heard one more thing about this mobile and got wondered that this mobile was made in china and not in india and i dearly bought this mobile because of karbonn is an indian company and you guys are imposing the products and currying the hands and inciting the people with attractive offers and dispatching the dummy products and flipkart does the deciet buisness not relaible and kindly get the resolution for my issue.
                                    Sep 19, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 17, 2017
                                    Flipkart Customer Care's response
                                    Hi Team,
                                    We are unable to find order detail or register contact number for given complaint.
                                    We request you to get in touch with our customer care team on below detail.
                                    We're available 24 hours a day.
                                    [protected]
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                                      M
                                      Monika malode
                                      from Delhi, Delhi
                                      Aug 17, 2017
                                      Resolved
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                                      Resolved

                                      Address: Delhi
                                      Website: fkrt.it/SUZwHTuuuN

                                      No price tag present in the product hence unable to return or exchange as i ordered one product & got another product... Feeling disappointed with the seller... So plz accept my complaints... As far as possible... And plz send me my another ordered product which i have ordered... I m very much disappointed becoz when i see this product i immedietly ordered the product
                                      Sep 25, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Aug 17, 2017
                                      Updated by Monika malode
                                      No price tag in the product hence unable to return or exchange as i ordered one product and got another product
                                      Verified Support
                                      Aug 18, 2017
                                      Flipkart Customer Care's response
                                      We will revert on customer complaint.
                                      Aug 23, 2017
                                      Updated by Monika malode
                                      Stop fooling customer...i have complaint 2 times...what now u want...seller are not being accpeted this product...i make.sure i will never order any product from this company
                                      Aug 23, 2017
                                      Updated by Monika malode
                                      Giving u just 3 days exchange my product...
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