Flipkart Complaints & Reviews

I ordered "moto e4 plus" from flipkart on 3rd august 2017. But i received faulty product from them. They had 10 day replacement policy for that mobile. So i request for replacement. They sent technician to resolve the problem in the mobile. But technician was unable to resolve the problem. He told me that i will get replacement for that mobile. But next day flipkart rejected my request saying that product was repaired by technician. Then i called customer care. They told me that technician didn't repaired my mobile and we will solve your query by 23rd august. And today i received email from them saying that i will not get replacement because technician repaired your mobile.

My Flipkart affiliate account associate with email id [protected]@yahoo.com
I have earned rs 3500 from affiliates and it was approved by flipkart,

but i am continuously mailing them to transfer the fund from last 4 months, but they are not transferring it, every time they say that it will be transferred by this months end, and now they have stopped responding to my mails also.

I have purchased a MotoE3(black, 16 GB)of order ID:OD[protected] with oder date:[protected] which has a warranty for one year but when gave it for repairing in the service station they are denying the warranty even though I have shown them the bill .what can I do to get the warranty

I am really disappointed with Flipkart. I have been provided a duplicate product. No customer executive providing me proper response. They are disconnecting the call in between, I called them twice.
Product is duplicate, I have been using this product since last one & year & found it different when purchased from Flipkart.
When i made a complain they told product is non-returnable & non-refundable. And from their end ticket has been closed.
But this is not the solution.
Even I made a complain to Lo'real the Batch number on the product doesn't exist in their record.
Afterwards I am damn sure product is duplicate.
The name of seller is HOMEDELEVRY who has provided wrong product. Kindly take legal action again it.It is a skin product which can cause bad effect to body.I want genuine product in place of it.
Providing duplicate product is no more expected from Brand name like FLIPKART.
Kindly provide me proper solution asap.

Flipkart order no. Od[protected], product "furnicity engineered wood shoe rack" was to be delivered by seller lookinggoodfurniture on or before 19 august 2017. This order is not delivered to me yet [writing on 21 august 9:23 p. M. Ist.]. I called on 19-aug around 11:00 a. M. Saying i have not received product nor there is any news about delivery from seller. For this i was bombarded and told i should wait till eod at least. The executive is adarsh. He also told it takes 24 hours to resolve the issue. I clearly told i am expecting a cancellation and refund of my money since delay is from their side. Today [21/aug] i am on call for hours asking for resolution, i am told there is no cancellation button how can they cancel. I said you are expected to cancel and refund since there is delay. However looks like flipkart has an attitude that we should take product whenever they give not ask any questions around timeline.
In today's call one executive by name m manjunath did hang up phone without calling.

Finally i am declined of cancellation and refund both. I am being told i should take the delayed delivery.

I got mobile but It is screen damage and auto start itself and the seller was true com retail when i order when I get the phone it is sane retails but I requested for replace on the first day but there is no reply from them it is nearly 8 months and till now they not came I contacted them and the said me to go service centre but they asking me 9, 000 for screen changing and motherboard. I said to flipkart but they saying same to visit service centre.see the seller changed on photos

Hi Team,
I have purchased a Moto E4 Plus from Flipkart on 13th July 2017.
It was not working properly, typing issue. Then I have requested for refund. After the successful visit of technician for the confirmation of fault, I have received a replacement on 27th July 2017. This replaced phone was suddenly stopped working on 28th July 2017. It had gone on dead state and was not getting on. Then I again requested for replacement. Then technician has visited on 1st August 2017. He checked the phone and found that phone was not getting on. It was dead. He has accepted the issue and written down the issue. I have also taken a photograph of the acknowledgement of the remark given by technician.
Then on the next day when I called the Flipkart customer care, they said that I will receive update by 5th August 2017. I did not receive any update. Then I again called customer care and they said that they have some issue in server I will receive the update by 11th August 2017. I also received an email from flipkart saying that I will receive the update by 11th August 2017.
But I did not receive any update. Then again they have sent an SMS saying that I will receive update by 20th August 2017.
And on 20th August, they sent an SMS and email saying that my replacement/refund has been rejected.
As discussed with the customer care representative, I had also shared the acknowledgement of technician visit with flipkart on email.
But they are not accepting my replacement/refund.

I have attached the acknowledgement photo.

Regards,
Vishal Kengar

I have placed an order for a vu 32"tv, order id - od[protected], on 15th july. The order got delayed 3 times and that's when we contacted the customer care. They were completely useless. They asks for a 24hrs resolution time every day when i make the call, but will never resolve it. Eventually, sometime at the start of august, they order got cancelled automatically. The woe didn't end there as they didn't initiate the refund from their side. I had to follow up quite few times to actual get it initiated.

After this incident a customer care executive called me for apologies, which obviously they didn't mean. He said one wonderful thing that i can place the order and we will make sure to provide special attention on the delivery. Unfortunately i fell for it and placed an order, id - od[protected], for vu 39" hd tv. And "surprisingly" the order is delayed this time as well. Just started contacting the customer care 2 days back and they already asked for resolution time of 24hrs twice by now. Seems like the same story is repeating. If this complaint reaches somebody concerned from flipkart's side, could you please get an answer for if it's deliverable or not and resolve this at once?

Your order with flipkart.com [od[protected]] has been received at august 8th.
I have started using on monday. I had faced a issue of my mobile battery was drained quickly.

So i have raised a refund request to the flipkart. The customer care said that me to reset for trouble shooting my mobile.
I reset my mobile and started using it.

Even still am facing same problem. Again i have raised a refund request. They arranged a technical person to check my mobile. He was checked my mobile with disable everything and started video recording for 20 mints.

But the time my battery was drained up 12 percentage.

He said we only consider 15 as a battery defect with in 20 mints. How will check my mobile battery draining or not in 20 mints

What's the major difference in 12 and 15 of battery drained.

Even still am facing the same problem in my mobile.
I am not satisfied with this product so i need my money back. Otherwise i file a complaint against the flipkart.

If my problem is not solved means the flipkart will face a legal problems.

I am for a positive response from you end.

I've purchased an item from flipkart. I wasn't satisfied with the product so i returned it on 16th to the delivery partner and received the receipt for the same. But till now i didn't got my cash back. I want refund but it isn't initiated yet. Iam a student and i need this money urgently. Kindly refund my money.

I issue this legal notice for your strict compliance:- i ordered a
Sanyo nxt 80cm (32) hd ready led tv on 12.08.2017 through online for
Rs.14, 487/- in order id no[protected] and the same is paid
Through my credit card on the same day. The delivery is scheduled to
17th aug 2017. But so far the shipment was not delivered. I
Repeatedly contact your company and poor response from your company
Side. On 18.08.2017 when i called your company, your executive told
That the matter will be resolved on or 21st aug morning. But it is not
Resolved and damn excuse was told by your executive on 21.08.2017. Due
To you non delivery of shipment i was mentally shocked. There is
Insufficiency of service on your part. Due to your act i suffer very
Much my valuable time to search and contact your company. You done
Grave mental agony. When i contacted your company through phone your
Executive give a evasive reply and ready to face any legal action
Taken by me.in the evening of 21.08.2017 your executive contacted me
From the contact no.[protected] and forced to cancel the order on my
Part. I am not interested cancel the order. Your executives demand
For cancel the order from my side is illegal and high handed one.
Hence your company and your executive are required to tender
Unconditional written apology and pay the shipment cost and rs.
1, 00, 000/- for the mental agony caused to me by your insufficiency in
Service on your part immediately. Failing which i will proceed in
Consumer forum and all other and necessary proceedings to safeguard
The consumers protection and the online fraud.

Kindly acknowledge the same

K. Muthukailasam, b. Sc., b. L.,

Advocate,

Roll no ms1157/1993,

31a, nainampatty,

Idappadi-637101

I purchased swipe elite star - 4g volte (Gold, 8gb), order id order id: od[protected] from flipkart on[protected]. Its speaker is defective and software also have problem. So i applied for replacement. Their engineer's visited us and also confirmed that its speaker is defective but mobile is working so they refused replacement.
My concern is when i purchased new mobile, then why to take defective piece.

Hi there,
My order id is od[protected], product delivery was good and on time. The main concern here is with the product as www.flipkart.com has mentioned about the product on the website, the product doesn't hold that attibute at all. The wireless lan or wifi is not present in the laptop but while selling they had mentioned as "wireless lan - ieee 802.11 b/g/n but there is no 802.11 no b no g and no n overall that device doesn't have wifi.
And i had complaint multiple times regarding the product but flipkart is cancelling the request by saying that"the request can't be fulfil from seller".
I want my problem to solved.

Thanks

Dear flipkart team,

I bought a hindware chimney from your online portal. Today this product is delivered on time. First of all thanks for on time delivery.

Today morning courier company guy called me for delivering this product and says please ready your id proof copy ready. When i refused to give him any proof then he denied for delivery. Then i called up to your customer care, i explained her (Jyotsna) all the instance. I give her the contact number of that courier guy. She hold the line and says sir i resolve the matter no one ask for id proof he will deliver the product without giving id proof. But unfortunately i receive the product after giving him id proof. No body was there from flipkart to resolve my problem. I was not at home on that time and they people argued with my wife for not delivering the same.
I never expect this kind of service from flipkart. I am not complaining against anybody but trust me i will never bought any product through flipkart and say negative about flipkart to maximum number of people.

Od[protected]

This order was made in one of offer scheme... The same was not delivered and even refunded.

By seeing the full scenario... It seems you are making fool to customer.. So that he can't go to another online platform.

Same offer was running in amazon.. But we take from flipkart due to old customer.

It seems that it is time to delete flipkart app.

Received a external hard disk. They claimed it has 2 years warranty from date of purchase. But when i checked offical hp site for warranty, warranty status was already active and was about to expire in 30 days. I raised several complaint with customer support team and no one responded properly. Hp authorized service center has openly stated to provide warranty support for the remaining 30 days. I got this product on 11 aug 2017 from flipkart, but the official warranty period is from sep 26 2016 to sep 25 2017

Kindly inform you i order a mobile intex turbo selfie dt. Aug 5th '17 5:42 pm order id od[protected] but wrong mobile model number received. I inform you after some days re-received same mobile model number. Both time same mobile model number received. If you not provide the exist order (Intex turbo selfie mobile) please refund my money immediately.

Rder no od[protected]
Order no 10 july 17

Hi,
I was ordering cotton fab women's fit and flare red dress. I made paymet for 499/ but delivery was expected. I was call six time your customer care center to resolve my proplam but no sortout.
So please kindly give back my refund amount'.

Thanks;
Ramesh rawat
Registered id : [protected]

I have ordered lenovo k6 power from flipkart. But found the phone was over heating. Asked for replacement but they prolonged it by suggesting some useless basic troubleshooting tips. And sending a technician for diagnosing the phone. They were trying to convince me and given feedback to flipkart as the product is working normal. But the phone is reaching up to 50 degrees celsius. And as per flipkart it is normal.

I ordered window ac on 13th august which reached to my doorstep on 17th august. On website it was mentioned that on 19th august installation would be complete but now 2 days has gone i. E. I am on 21st august and ac is still lying on the floor. I am amazed by flipkart response where they told that ticket has been raised for this issue and will be resolved by 24th august. Instead pushing the seller to install the ac they pushed the installation date to 24th aug indirectly. I never had such a bad customer exp with flipkart.