Claimed

Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
Complaints 47195
Resolved
25491
Unresolved
21704
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 1780

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Hariom Garg
from Allahabad, Uttar Pradesh
Sep 3, 2017
Resolved
Report
Copy
Resolved

My registered mail i'd on flipkart is [protected]@gmail.com and i did order of nokia 150 douring big 10 sale in may month. At that time mmt voucher offer was running. But till now not received mmt voucher and flipkart is saying i am not eligible for mmt voucher. But according to t&c i am eligible for mmt voucher so its clearly a scam which is running by flipkart. They are fooling customers
Oct 20, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2017
Flipkart Customer Care's response
We will revert on it.
Sep 08, 2017
Updated by Hariom Garg
You are not working just fooling me from past 4 months .This is your final chance either give me mmt egv today or wait for legal action
Sep 11, 2017
Updated by Hariom Garg
No resolution till now
Verified Support
Sep 16, 2017
Flipkart Customer Care's response
We contacted customer and informed that voucher has been sent and same has been confirmed by customer . Hence, closing complain form our end.
My flipkart account has been deactivated and now I want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when I enters the mobile no. And password he saw me "Account is inactive contact the customer support to reactivate it"
Pl solve this problem vastly

flipkart is doing fraud by not giving me mmt voucher - Comment #2839402 - Image #0
I deactivate my account from flipkart for some reasons but now I am trying to opening my account and it says account inactivate contact us. And now I am appealing to you. I want to reactivate my flipkart account
So please accept my request and activate my account
Ekart not delivered my parcel my tracking id no is FMPP[protected] please check and send as early as possible
my number is - [protected]
Helpful
Found this helpful?
3 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    from Delhi, Delhi
    Sep 3, 2017
    Resolved
    Report
    Copy
    Resolved

    Address: New Delhi, Delhi, 110009
    Website: flipkart

    I book above mention product with order id - od[protected] on 29th july 2017 in cash on delivery mode but thereafter change the payment mode through sbi net banking on the link send by flipkart money of amount 1690 deducted from my account but on the flipkart site payment show failed. Thereafter i contact the flipkart customer support team they said that your money is credited to your account after 48 hour please you receive your product by paying in cash to the delivery boy. But after 5 times complains to flipkart my money is yet not credited to my account. I also enclosing the essentials screenshot with the complain.
    +4 photos
    Oct 20, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 13, 2017
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Sep 15, 2017
    Flipkart Customer Care's response
    We informed customer that we've not received the amount kindly contact the bank for further assistance. Closing the complaint from our end.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sujithra ks
      from Mannarakkat, Kerala
      Sep 3, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: Ernakulam, Kerala, 683562
      Website: flipcart

      I didn't get the ordered one i ordered morang anarkali but they delivered francy fashion. I didn't get the expected one. And it has less flair, it couldn't wear correctly. Please accept my complaint. So please help me flipcart, accept my complaint then help and accept the complaint. Please help me accept my complaint as you're wish. Please help and accept my complaint.
      Oct 20, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Sep 03, 2017
      Updated by sujithra ks
      I didn't get the ordered one
      Verified Support
      Sep 13, 2017
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Sep 14, 2017
      Flipkart Customer Care's response
      The customer complaint has received the different brand instead of Morang Anarkali, received Franky fashion. We would like to inform you that our seller has confirmed that the replacement has already been provided to the customer would be delivered on 23/09/2017. Hence, closing the complaint from our side.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Mohit Dhaduk
        from Mumbai, Maharashtra
        Sep 3, 2017
        Resolved
        Report
        Copy
        Resolved

        Address: 396230

        Hello sir.
        I have ordered motorola mobile (Moto g5) 4 months ago.
        Imei1:[protected]
        Imei2:[protected]
        My contact info is [protected] / [protected].
        I have lost my original bill.
        Now my mobile set is not working properly and motorola customercare need copy of original bill to service my mobile. So please sir its a humble request to send me copy of bill.
        My email id is [protected]@gmail.com, i want duplicate bill.
        Please mail me as soon as possible.
        Oct 25, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 13, 2017
        Flipkart Customer Care's response
        We will revert on it.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          from Delhi, Delhi
          Sep 3, 2017
          Resolved
          Report
          Copy
          Resolved

          Address: Ghaziabad, Uttar Pradesh, 201016

          This product is very much defective we have already raise a complain about this product this product has very bad quality they do not replace this product as we have requested to have a another producct, but they refused for this, this is not good if we can buy their products in a visual way so they also have that gurantee to replace this product without any confirmation, but they really cheated public in a very big scale.
          Oct 15, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 13, 2017
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Sep 14, 2017
          Flipkart Customer Care's response
          The customer complaint about defective product. We would like to inform you that our seller has confirmed that the replacement has already been provided to the customer on 03/Sep/2017 and it is delivered. Hence, closing the complaint from our side.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            khurshid ansari86
            from Mumbai, Maharashtra
            Sep 3, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: 400095

            Hello sir,
            I am a student i bought a laptop (I. E. Dell inspiron 5559) for study purpose.
            But that laptop has several issue and not working properly.
            The main issue is with headphone jack.
            I lodge a request for replacement within 3 days of buy but i did not get any response from flipcart side.
            So please sir help me out from this problem.
            Ph no.[protected]
            Orrder detail
            Order id
            Od[protected] item)
            Order date
            Fri, aug 11th '17 9:55 pm
            +3 photos
            Oct 14, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Sep 04, 2017
            Flipkart Customer Care's response
            We will revert on this.
            Verified Support
            Sep 13, 2017
            Flipkart Customer Care's response
            We informed customer to contact the brand for further assistance hence closing the compliant from our end.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              Hunandareddy
              from Hyderabad, Telangana
              Sep 3, 2017
              Resolved
              Report
              Copy
              Resolved

              My flipkart account has been deactivated and now i want be activate it but it is not activating
              My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
              Pl solve this problem vastly

              Phone no.[protected]
              Oct 24, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 13, 2017
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Sep 19, 2017
              Flipkart Customer Care's response
              Interacted with the customer Customer is able to log-into his account hence closing the issue.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                GovindrajN
                from Ramapuram, Andhra Pradesh
                Sep 3, 2017
                Resolved
                Report
                Copy
                Resolved

                Address: Bangalore, Karnataka, 560037

                Dear all,

                On 2nd sep i received easybizz tempered glass guard for moto e4 plus, but the tempered glass is not smaller than the actual display. I called regarding this to flipkart but they are not taking any action. Please do some need full action on the same.
                Order id:od[protected]
                Order date thu, aug 31st '17 11:58 am

                Regards,
                Govindraj n
                Oct 26, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 13, 2017
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Sep 25, 2017
                Flipkart Customer Care's response
                interacted with the customer, provided the solution explained return terms and condition closing the issue
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Naau
                  from Delhi, Delhi
                  Sep 3, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: New Delhi, Delhi

                  I wish to complaint about my moto e4 plus which i have purchased on 22august 2017 online from flipkart against order no. Od[protected].
                  I am complaining because of the mike problem which i came to know other starts complaining me about my low voice during call and a front camera capturing blur and dark pictures.
                  I request you to replace or refund me back as the earliest.
                  You may reply to me at this email.
                  Oct 6, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 03, 2017
                  Flipkart Customer Care's response
                  We will get back you on this case.
                  Verified Support
                  Sep 05, 2017
                  Flipkart Customer Care's response
                  We have already interacted with customer and requested customer to visit Service center as the 10 days replacement policy is over. Hence, closing the case.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    ashok travel vlog
                    from Indore, Madhya Pradesh
                    Sep 2, 2017
                    Report
                    Copy

                    Address: Mumbai City, Maharashtra, 400086
                    Website: www.flipkart.com

                    I am purchased SJCAM s6 legent action camera .
                    Today I have received camera and all accessories but still battery is not included.
                    After calling Flipkart I am not satisfying customer Care.

                    Something wrong.
                    So a have battery
                    +3 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rrajesh3056
                      from Chennai, Tamil Nadu
                      Sep 2, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 600004
                      Website: WWW.Flipkart.Com

                      I have ordered totally 4 products in flipkart but i got other 3 products genuinely without any issue. But i'm really frustrated with flipkart courier service.

                      I'm really ok with the product but the delivery guy asked me come down and wait in the road for 5 minutes. I waited and went back to the office. Then he came and called me come down again. I met him and got the product from him. He asked why you are not waiting for me. I was there in next street only. I asked whether your customer needs to wait or you. He asked me, why he need to wait, if you want the product wait and collect. I don't like such kind of behavior from the courier guy. Please give proper training to handle the customers or don't appoint such kind of persons.

                      In future, if its happen the same. I really wont purchase any products from flipkart and i explain the same to my friends and neighbors regarding flipkart courier services. He really spoiled your brand name.

                      Courier name: delivery e2e cod
                      Courier awb no:[protected]
                      Delivery date: 2nd sep 2017

                      Regards
                      Rajesh
                      Oct 25, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 13, 2017
                      Flipkart Customer Care's response
                      We will revert on it.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        vagmita chaudhary
                        from Delhi, Delhi
                        Sep 2, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 110078
                        Website: Flipkart.com

                        I placed an order of redmi note 4 (Dark grey, 64gb) with order no od[protected] on 1st sept, 2017 which was delivered to me the next day i. E. 2nd sept, 2017. When i opened the package i was shocked to see a raised kink near the power button of the handset. It's crystal clear that the handset is opened and repaired. The screen or the power button of the phone is replaced or tampered. Flipkart is degrading it's services day by day and i don't want to order anything in future from them. I want my phone replaced or my money refunded. And please try to keep a check on your sellers who are actually frauds and delivering returned items to customers again.
                        +2 photos
                        Oct 26, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 13, 2017
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Sep 14, 2017
                        Flipkart Customer Care's response
                        The customer complaint about the defective device received. We would like to inform you that our seller has confirmed that the replacement has already been provided to the customer on 02/Sep/2017, and it is delivered. Hence, closing the complaint from our side.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Praveen.x.soni
                          from Noida, Uttar Pradesh
                          Sep 2, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                          Website: www.flipkart.com

                          Product - led tv (Vu) order no.- od[protected]
                          Date of ordering - 11/08/2017
                          Amount paid - 25, 824/-
                          Register mobile no :- [protected]
                          Problem details - i got wrong product from flipkart company, on13/8/2017, so i complained to flipkart on14/08/2017 and their technician visited at my place on16/08/2017 and told me that his led is wrong product, so they will replace my order then flipkart approved replacement on16/08/2017 and told me that i will get led tv till date-24/08/2017 but it was not deliver and till date flipkart is not providing me replace product and making excuses and telling me to wait for some time again and again. I have sent mail to flipkart many times but no response till now. Its been 20 days
                          +1 photos
                          Oct 19, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 13, 2017
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Sep 14, 2017
                          Flipkart Customer Care's response
                          The customer complaint about the defective product. We would like to inform you that our seller has confirmed that the refund is already completed on 06 Sep 2017. We request you to get in touch with the bank. Closing the complaint from our side.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            H
                            Hunandareddy
                            from Hyderabad, Telangana
                            Sep 2, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Anantapur, Andhra Pradesh, 515002

                            I have deactivated my account recently for some purpose. So my account was deactivated now. I tried to log in my account but i can not log into my account. So let me help with this problem.
                            I want reactivated account please activate my account
                            My account details are:
                            Gmail account name:[protected]@gmail.com
                            Phone number:[protected]
                            I assume i can get the solution from you
                            Thank you
                            Sep 3, 2017
                            Complaint marked as Resolved 
                            No steps are taken by company
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 02, 2017
                            Flipkart Customer Care's response
                            We will revert on this case.
                            Verified Support
                            Sep 05, 2017
                            Flipkart Customer Care's response
                            We have interacted with customer and as confirmed by customer the issue is resolved. Hence, closing the case.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mallikarjuna Gowdru
                              Sep 2, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              order id:od109973034248311000

                              Address: 583201

                              Dear sir/madam,

                              I had first time purchased mmoto e4+ mobile in flipkart (Availaible in flipkart only) when purchsing time showed two items for add, i added.
                              After that delivered to me, i had checked phone i wonder selected sms deletiing & recent call searching is not available iin that phone (It's exactly main basic feature in every phone) immeaditly i had intimated for take return with two added accessories.. But till...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              C
                              Consumer_active
                              from Hyderabad, Telangana
                              Sep 2, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Hyderabad, Andhra Pradesh
                              Website: Flipkart.com

                              Flipkart order id: od[protected] in spite of sending a defective micromax canvas laptab (Lt777w) product, they are not issuing the pickup service and refund. Even after i called them multiple times, they are giving me false promises and lieing to delay the pick up process. They are saying micromax technician will vissit, but from micromax they have clearly told me that they will not visit. And flipkart is not picking up the product and not issuing my refund. Even after they sent the defective piece.
                              Oct 26, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 13, 2017
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Sep 14, 2017
                              Flipkart Customer Care's response
                              The customer complaint about the defective Laptop. We would like to inform you that our seller has confirmed that the refund is already completed on 03/09/2017. We request you to get in touch with the bank. Closing the complaint from our side.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pavana_L
                                from Bengaluru, Karnataka
                                Sep 2, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Website: Www.flipkart.com

                                I have received a fake product (Wella elements shampoo) from flipkart
                                Order id - od[protected]. I expressed my concern to flipkart and logged a complaint. I get a message saying that there is no stock but would provide a refund. I was happy but looks like i am continuously getting auto generated emails. Each mail mentions it would refund if i reply with the confirmation and another email asking for details.
                                I have given all the details those auto generated emails asks for. Since a week no resolution except these auto generated emails.
                                Incident - in[protected]
                                My hard earned 777rs is gone. I got to know that all products sold on flipkart is not genuine.
                                Never expected flipkart customer care would be this bad. Hoping to get a response atleast here.
                                +1 photos
                                Sep 5, 2017
                                Complaint marked as Resolved 
                                I received a refund
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 13, 2017
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Sep 13, 2017
                                Flipkart Customer Care's response
                                customer confirmed refund completed closing the issue
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Moor thi620
                                  from Nattam, Tamil Nadu
                                  Sep 2, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Erode, Tamil Nadu

                                  I bought trendzino ™ night vision cctv.in description, this camera is a complete dvr system solution. It has functions of real time viewing (Video out), real time video recording on built-in micro sd-card storage (Memory card is not the part of listing), night vision and cycle recording. * simple operation, just insert a micro-sd card, plug into a wall power socket, it will auto start video recording, if you want to view real time images, connect the video output to a monitor. * bnc video output interface (Bnc converter included) * motion detection, recording video when object motion being detected, it can save storage spac * - but in my cctv no motion detection.? Motion detection must important in cctv. Without motion detection the cctv is totally waste because it works continueslly, without breaking. I want only motion detection cctv camera. L believe flipkart. But l am chated by flipkart. Order id od[protected]. Trackingidfmpp[protected]. Delivered on aug27. Dealler adders, companie addresses not given in the backing box,? No contact details in the box and manual book
                                  Flipkart must accept the full responsibility., because i bought the product in flipkart
                                  +1 photos
                                  Oct 20, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 13, 2017
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Sep 13, 2017
                                  Flipkart Customer Care's response
                                  We have contacted with customer and request has been already processed from our end. Hence, closing form our end.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    from Tufanganj, West Bengal
                                    Sep 1, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: 713101
                                    Website: www.flipkart.com/lenovo-vibe-k5-note-silver-32-gb/p/itmejj6k6zcz293d?pid=MOBEJJ6KHHPR2Q3J

                                    To whom it may concern,
                                    I ordered a lenovo vibe k5 note on 23rd august 2017, delivered on 25th august and after opening the box i saw the product was purely defective from the hardware and software both side. So i asked to flipkart to take this product return back and give me the refund but they asked me for the replacement and i requested to return this product on 25th august (The date of delivery). I talked to the customer support of flipkart before returning the product because i wanted for the return and refund.
                                    At the next day on 26th august i called to the customer support, one of their manager said, i quote: "if you receive the replacement product is defective/damaged again, an assist of refund/replacement will be given from the flipkart.",
                                    Then i asked him, i quote: "what will be the time period of the this replacement product? Because the time period has already been started from the date of purchase mentioned in the invoice." he replied, i quote: "the 10 days period of the replacement will be start again newly, once you receive the replaced product. If you receive the replacement product is defective/damaged again, an assist of refund/replacement will be given from the flipkart."

                                    They took the defective product as return on 27th august and they replaced the product on that day, thereafter when i opened the box, i saw the product is defective from the hardware and software both side. I called flipkart and described about the issue i am facing (Incident: in[protected] but they do not want to take care and they are trying to misguide me from the first day of delivery, their purpose to divert this issue by their unnecessary illogical manner. I am extremely disappointed by their services. They instigate the customers to buy the faulty product at low cost by a irresponsible seller like indiflashmart and after that they harass and force the customers like this i am facing. This type of faulty product selling is a pure scam according to the indian law and constitution, this is a serious issue where they are pulling the customers into their trap by showing colorful sites, they all know the customer satisfactions is nearly ground level for this product so they have started to sell this product at a cut of price 3000 to 4000 indian rupees to clear their stock, the offer they are claiming that's only for show-off. This is a pure pre-planned fraud scam. I want the refund from the day of delivery of the defective product, i requested flipkart according to the their policy. I am sharing the screenshots that it has mentioned that refund can be initiated but i know they may try to divert my issue again to oppose my refund request so this is my last mail to you before going ahead of the steps i have to take, because i want the refund and i will not go to purchase any product from flipkart again.
                                    +2 photos
                                    Sep 27, 2017
                                    Complaint marked as Resolved 
                                    THE ISSUE HAS NOT BEEN RESOLVED. I have already sent the mail to the customer support head: Subject: Defective Product, Asked to Return & Refund Date: 14/09/2017 To whom it may concern, Regarding the Order ID: OD110035920748065000 you cannot ignore the responsibilities and liabilities on the customer like this way, you are trying to divert the main issue consistently by your illegal work. Your work is violating the Indian Consumer Protection Act., which is above all. You had violated your own policies and after that you are trying to use your policies as a shield(cant/fraudulence) after trapping, misguiding me by your scam process. As I already told you everything before and submitted my refund request to you via mail which was officially declared by you to me on 1st September, 26th August, 02nd September and many times before that day I had mentioned my previous mail. Also, Why you misguided me about the terms when I asked you before buying this product? Note: The Incident: IN1708252159245952957 and Incident: IN1709012309533414131 has not been solved yet from your end. Please take your defective product and refund me ASAP you said to me. I hope it will help you. Thanks with best regards Minati Das M:+91 9476221231/ 07001102273 Subject: Re: Regarding Order: OD110035920748065000 [Incident: IN1709012309533414131] Date: 09/09/2017 Hi, As we had the conversation over telephone, you cannot ignore the responsibilities and liabilities on the customer like this way, you are trying to divert the main issue consistently by your illegal work. Your work is violating the Indian Consumer Protection Act., which is above all. You had violated your own policies and after that you are trying to use your policies as a shield(cant/fraudulence) after trapping, misguiding me by your scam process. As I already told you everything before and submitted my refund request to you via mail which was officially declared by you to me on 1st September, 26th August and many times before that day I had mentioned my previous mail. Also, Why you misguided me about the terms when I asked you before buying this product? Please take your defective product and refund me ASAP you said to me. I hope it will help you. Thanks with best regards Minati Das M:+91 9476221231/ 07001102273
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 13, 2017
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Sep 13, 2017
                                    Flipkart Customer Care's response
                                    Spoke to the customer and informed we will be unable to proceed with refund and requested to visit ASC.
                                    Sep 23, 2017
                                    Updated by [email protected]
                                    THE ISSUE HAS NOT BEEN RESOLVED.
                                    Subject: Defective Product, Asked to Return & Refund
                                    Date: 14/09/2017
                                    To whom it may concern,
                                    Regarding the Order ID: OD[protected] you cannot ignore the responsibilities and liabilities on the customer like this way, you are trying to divert the main issue consistently by your illegal work.
                                    Your work is violating the Indian Consumer Protection Act., which is above all. You had violated your own policies and after that you are trying to use your policies as a shield(cant/fraudulence) after trapping, misguiding me by your scam process. As I already told you everything before and submitted my refund request to you via mail which was officially declared by you to me on 1st September, 26th August, 02nd September and many times before that day I had mentioned my previous mail. Also, Why you misguided me about the terms when I asked you before buying this product?

                                    Note: The Incident: IN[protected] and Incident: IN[protected] has not been solved yet from your end.

                                    Please take your defective product and refund me ASAP you said to me.

                                    I hope it will help you.

                                    Thanks with best regards

                                    Minati Das
                                    M:+91 [protected]/ [protected]

                                    Subject: Re: Regarding Order: OD[protected] [Incident: IN[protected]]
                                    Date: 09/09/2017
                                    Hi,
                                    As we had the conversation over telephone, you cannot ignore the responsibilities and liabilities on the customer like this way, you are trying to divert the main issue consistently by your illegal work.
                                    Your work is violating the Indian Consumer Protection Act., which is above all. You had violated your own policies and after that you are trying to use your policies as a shield(cant/fraudulence) after trapping, misguiding me by your scam process. As I already told you everything before and submitted my refund request to you via mail which was officially declared by you to me on 1st September, 26th August and many times before that day I had mentioned my previous mail. Also, Why you misguided me about the terms when I asked you before buying this product?

                                    Please take your defective product and refund me ASAP you said to me.

                                    I hope it will help you.

                                    Thanks with best regards

                                    Minati Das
                                    M:+91 [protected]/ [protected]
                                    Sub.- Defective Product, Asked to Return & Refund
                                    Date: 14 September 2017
                                    To whom it may concern,
                                    Regarding the Order ID: OD[protected] you cannot ignore the responsibilities and liabilities on the customer like this way, you are trying to divert the main issue consistently by your illegal work.
                                    Your work is violating the Indian Consumer Protection Act., which is above all. You had violated your own policies and after that you are trying to use your policies as a shield(cant/fraudulence) after trapping, misguiding me by your scam process. As I already told you everything before and submitted my refund request to you via mail which was officially declared by you to me on 1st September, 26th August, 02nd September and many times before that day I had mentioned my previous mail. Also, Why you misguided me about the terms when I asked you before buying this product?

                                    Note: The Incident: IN[protected] and Incident: IN[protected] has not been solved yet from your end.

                                    Please take your defective product and refund me ASAP you said to me.

                                    I hope it will help you.

                                    Thanks with best regards

                                    Minati Das
                                    M:+91 [protected]/ [protected]

                                    Sub.- Re: Regarding Order: OD[protected] [Incident: IN[protected]]
                                    Date: 09 September 2017
                                    As we had the conversation over telephone, you cannot ignore the responsibilities and liabilities on the customer like this way, you are trying to divert the main issue consistently by your illegal work.
                                    Your work is violating the Indian Consumer Protection Act., which is above all. You had violated your own policies and after that you are trying to use your policies as a shield(cant/fraudulence) after trapping, misguiding me by your scam process. As I already told you everything before and submitted my refund request to you via mail which was officially declared by you to me on 1st September, 26th August and many times before that day I had mentioned my previous mail. Also, Why you misguided me about the terms when I asked you before buying this product?

                                    Please take your defective product and refund me ASAP you said to me.

                                    I hope it will help you.

                                    Thanks with best regards

                                    Minati Das
                                    M:+91 [protected]/ [protected]
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Karen Tellis
                                      from Bengaluru, Karnataka
                                      Sep 1, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Website: Flipkart

                                      Hello flipkart,

                                      There has been a message circulated on whatsapp regarding gst offer sale. Requesting you to validate the below message and verify if this is from you.

                                      Flipkart gst sale offers

                                      Flipkart gst special loot offers

                                      1. Hp pendrive - rs. 1 only.

                                      2. Redmi note 4 mobile - rs. 1299 only.

                                      3. Philips trimmer - rs 6 only.

                                      4. Jbl bluetooth speaker - rs 59 only.

                                      Order now - http://flipkart-gst-sale.in/

                                      Offer valid for limited time only.

                                      (Free delivery and cash on delivery also available).

                                      This is the message that i received, please let me know if this is from flipkart or if its fake. Check the above link too.

                                      P. S - flipkart has"nt responded after interrogation.
                                      Oct 6, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 03, 2017
                                      Flipkart Customer Care's response
                                      Hi Karen,

                                      We would like to inform you that if you require any details on Offers and Promotions about Flipkart. Kindly log in to www.flipkart.com
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit