Flipkart Complaints & Reviews

Dealy in delivery less communication system no one want to coprporate with me ignorance all the time very bad system worst word is not suitable for them very worst communication rating will be in -10 very worst service

I am booked iPhone 6s Plus xelcoy back cover but I get wrong product my product order number OD[protected] plz refund my money

Order id:od[protected]. Karbonn aura power moblie ₹5360/-. Ordered on 27.06.2017, received on 03.07.2017. Now its display not working, at service centre, after verification of imei number they said its duplicate one. I don't know what i have to do. Its upsetting me very hard. We trust flipkart thats why we purchased through it. Take necessary action regard this.

Order id - od[protected] product - micromax 40t2820fhd 40 inches led tv. The product was sold on first big billion day sale in oct'14 which had a warranty of 1 + 2 years extended warranty but flipkart did not mentioned anywhere to get extended warranty we need to call micromax (Brand) for extended warranty registration within 30 days of purchase. Now micromax says there is no extended warranty due no extended warranty. Also micromax technician came for installation too did not informed me about it. Now my tv backlit issue for which there is no visual micromax is asking for approx 7000 to fix. Even being in warranty i am not getting it due to both flipkart and also micromax. Need help to get this sorted by either if them or by both so that i do not need to pay

Sir,

I have purchased one bpl television for the purpose to gift it to my niece marriage on 04.05.2017 and it was installed in my niece matrimonial house in aligarh by the official of bpl on your instruction.
But it is very much surprised and amazed that the said television stopped to work from the next month of its installation.
Before two days on my complain, bpl service engineer visited the place in aligarh to inspect the said tv and got some third grade part fitted in the tv and require replacement of the same.

It is very shameful for me that i believe on flipkart for a best services and further i damaged my image in front of my niece. Further, this type of services will be tarnished the image of a big company like flipkart as well.

Therefore, i request you, stop such type of services to a genuine customer and further replace the said third garde supplied bpl television as earliest as possible. Invoice of the same is attached herewith.

Mohd. Shahzad, advocate
Delhi high court, new delhi
[protected]

I purchased "doodads action pro d1080" from flipkart on sun, aug 20th, (Od[protected]

When i charged it around 5 hrs and use it, it's showing me "low battery" error,
Again i put on charge more than 2 hrs but still low battery error comes,

I think i got defected battery piece, so either you replace it with working condition or return my product

I wanted to buy a ps4 game, so i thought of giving a peep at flipkart and it offered quiet reasonable price, but along with reasonable price, what made me order the product was that in the section below it was mention if you order before 5 pm, you will get the order within 2 days. So, trusting the company i placed the order. Today, 25th of august was the delivery day, but the product is still in transit mode. How can a portal be so irresponsible. Flipkart should shut their shutter if they can't fulfil what they have promised. Even, the customer service was rude, when i called them up they were like, sorry you will get a message when the product is in delivery mode. Flipkart if they have promised timely delivery, then why can't they fulfil it. Its absolutely wasting consumers time.

I bought the above product from flipkart on 6/10/2016. Around 1st week of july the phone suddenly heated up and went dead, the reason i do not understand. It was not in charge mode. I had kept it in my shoulder bag and when i took it out it was very hot and then the phone didnt boot up. I took it to the service center in coimbatore (Multiple power systems, gandhipuram, coimbatore -641012). They informed me that the motherboard of the above phone wasnt working and it could not be repaired. I understand there is a warranty for this product for one year. They were not interested in hearing my warranty claims. I enclose a copy of the original purchase bill from flipkart and the jobsheet of multiple power systems who inspected the phone and also charged me rs.183. Because this issue has happened under the warranty period, i request you to repair or replace this phone.

Dear sir,
I have ordered a moto e4 plus mobile handset on flipkart.com by paying rs 9999.00 by debit card on 25th july 2017. Order id was - od[protected]. A small cartoon packet was delivered to my home. When it was opened, a dummy nokia mobile was found in the packet. Immediately contacted to flipkart, return was requested for replacement, the replacement was approved & accepted by flipkart with return id[protected]. It was requested on behalf of flipkart to reurn the delivered item to their specified address with mentioning the return id given. It was assured to me in the same mail, that before 21st of aug 2017, the replacement item would be delivered to me.

I did as per instruction, & returned the delivered item by first flight courier on 10.08.2017 to the address of warehouse as given to me. Copy of receipt of first flight tracking is attached also with tracking id - j991p0262516. By tracking the returned item it is seen that the return item is delivered to warehouse on 16.08.2018 at 4:00 pm. But now the return status is not being updated by flipkart & shipping of the new item against replacement is not being done. When contacting to flipkart customer care team, flipkart support on twitter no updates are being given by them. 21st of aug deadline have already passed & today is 25th of aug. Still they are not even bothered about responding with a time frame to deliver me the item. I am attaching the details & delivery of return item status in the attachment.

Please do something sir to either refund me the money of rs-9999.00 + courier charges of rs 445.00 or deliver the item against replacement to me.

Thanking you
Saroj kumar jha
Mob: [protected]
[protected]@gmail.com

Mobeil moto e4 plus fine gold 32gb is not being switch on
Returning days 31st july 2017 to flipkart service man, and he said that your money will be refund in 4days, but till date fund has not refund. For this ihave compliant in customer service centre so many time, but he has not taking any type of action.
Now i have complaint in consumer court and he convince me to compliant again flipkart and after then call me.

I have ordered one screen_guard afptgly310 affix tempered glass guard for lenovo yoga and when i opened the box, i found that the temered glass was already broken. When i tried to approach for return, it is shown that 'no return policy'. I have not even used it. I want flipkart to repay me or replace me order details: order id: od[protected] item) order date: 20 august, 2017 9:18 am amount paid: rs. 585

Aren't you ashamed of disrespecting a legend on a revolutionary poster.in your site we had searched for che guevara revolutionary book we had found one poster with teasing che gvevara poster. The poster is, a monkey wearing communist hat and, do you people have any problem with the communists, it seems like that thats why i asked. Any way this won't work here. Please take some responsibilities!!!

On behalf of my teacher at bhagalpur, i ordered 2 mobiles (Lenovo 5 and k6) and their back cover with cash on delivery option. It was expected to reach on 21st august. He got 1 back cover, 2 days in advance. A day before the expected delivery date, he gets a call from the delivery guy saying that he is on the way to deliver the mobile phone. He never turned up and on flipkart, the status got updated as item returned. The other mobile was also updated as returned.in a nutshell, both the items reached bhagalpur (As per the status on flipkart site), however got returned without delivery. When we tried to contact the call center, they were helpless as the items were marked returned. This is a matter of concern for people ordering items online and delivery agency doing a goo[censored]p. It is important to note that, these mobiles are sold 2000 rupees higher than the flipkart rate. So, the possibility of delivery agency selling it local market can not be ruled out.
On other hand, the request to return back cover on flipkart site was rejected. I have observed this multiple times in last 2 years that, flipkart does not make any attempt to return an order. The questions are:

1. How consumers in india can trust online order delivery integrity by flipkart?

2. Why flipkart call center is a weak helpless entity with zero capability to serve customers?

3. Is ekart (The delivery agency of flipkart) involved in malicious practices?

4. Do we have hassle free consumer rights protection mechanism in our country?

5. How long this non-sense going to harass and deprive consumers fundamental rights?

Flipkart order_id=od[protected], ordering date:wed, aug 23rd '17 11:59 am

I have not received the product yet and website shows "product has been delivered"after calling to customer care i came to know that it has been delivered to wrong address.
No communication from flipkart with this regard in any form and still i am waiting some response and status of my product.

Regards,
Please contact me :[protected]
Rajat sahrma

Respected sir/madam,
Recently i ordered a canon eos 1300d dslr camera (Body with ef-s 18 - 55 mm is ii + ef-s 55 - 250 mm f4 5.6 is ii) worth rupeed 34300/-.
From flipkart. They delivered the package on the next day i ordered. But when i open the the box, i was shocked bcz the box was empty. There is no dslr. So after that i complained to flipkart cutomer care and they said they will resolve my proble within some days and i need not to worry. After 4-5 days one representative from flipkart call me and equired the detail. After the 1-2 hrs i got an email from flipkart that "
We'd like to let you know that your recent request for a replacement/refund has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your flipkart account."
They blocked my id and even didn't refund my money or other priduct.
Plz resolve my problem as soon as possible.
My order details are as below-
Order id: od[protected]
My mob. - [protected]
Email - narpat. [protected]@gmail.com

I found this phone in a damaged condition & of poor material quality. So i don't want to get it replaced with same model type. I want to get my order cancel & wants my money refund, so that i can oder another phone from flipkart;

The back cover is broken, speaker of phone is not too loud. Actually its speaker is not working.

So plz take care of my complaints & try to resolve it asap so that i will able to order my another phone (Preferably motorala wireless phone)

This is a complaint mail with reference to the phone purchased by me (Vinay bisht m-[protected]) panasonic eluga tapp from flipkart invoice no. Foysf[protected] dated 16-3-17.

I would like to inform you that some serious problem occurred on the phone. There occured a defect in the phone's charging function and the phone was unable to get charged from the phone's charger. The phone being in warranty period was immediately deposited to the respective panasonic mobile service centre as named shankla telecom on dated 12-7-17, and they informed that there will be a replacement for this product but they didnt show any response regarding this.

I deposited my request for the replacement of the product to flipkart as per told by panasonic but still as per told to me by them to solve my resolution in 4 days you guys are keep on giving me dates and dates by promising me a perfect solution on the given date.
It's been almost 28 days so far and i'm still getting escalated dates so far.
Surely flipkart is not serious about my product.
Product name. - panasonic eluga tapp (Champagne gold, 16gb)
Work order no fdd/ps/17/00260

Imei no. - [protected],
Imei no. 2- [protected]
[incident: in[protected]]

I ordered a LeEco Le 2 (Rose Gold, 32 GB) phone on 9th August, 2017 during flipkart freedom sale and it was delivered to me on 16th August, 2017. The order ID is OD[protected]. The handset was dead on arrival and not working. So, I filed a replacement request through the flipkart app on the same day and was notified that soemone will call me on the next day regarding this. Someone called but proper communication could not take place and the call was cut from his side and then again the next day soemone called and same thing happened, no communication could not occur. So I called the flipkart customer care and they assured me that the problem will be resolved soon by the 19th of August and that someone will come or call but then when I checked the app I suddenly came to know that my request has been cancelled without any notice and without any proper reason. When I called the customer care service, they told me that they didn't know why my request was cancelled so I filed another replacement request on the 19th or 21st August, 2017, I don't exactly remember the dates and then my request was approved and i got a mail that someone will come to pick the phone on 23rd August and on that day, no one showed up and when i called customer care, they said that someone will come on 24 and it is 24 today and no one came to pick up the phone, I even got an sms that soemone will come on 24 by 6.29 pm but no one came.

We all are tired by this pathetic custoemr service of flipkart. SOlve this issue soon or I will be going to consumer court for full refund and mental pain compensation.

Faizan Ahmed
[protected]@gmail.com

I placed an order for redmi note 4 (Dark grey, 64 gb) on[protected] and paid through net banking before hand. It was expected to be delivered on following monday (31st july 2017). On monday i received a message from flipkart application notifying that the product has been delivered, but the product was not actually delivered. I called the customer care and complained that i haven't actually received any product, but i received a message that the product has been delivered.

The next day (Tuesday), the courier partner delivered a package at the specified address. I opened the package only to see an empty box in it. There was nothing in the package except an empty box. The seal of the empty box (The empty box was that of the phone, i suppose) was tempered. I immediately called the customer care, told them that i was delivered an empty box. They assured to help me. I also called the courier partner, and he told me that cannot say if there was actually anything inside the package. He also added that his job is just to deliver the package.

Few days later, after repeated complaints, a staff of flipkart called me and said that a replacement has been sent and i will receive the product by 9th of august 2017. I also received a message from flipkart app notifying that the replacement has been sent. But before the replacement was actually delivered, the flipkart cancelled it themselves leaving me with nothing but an empty box for the rs.12, 999/- i paid.

I have repeatedly called them ever since and asked them to refund my money to compensate for my loss. They only extend their apologies and excuse themselves citing that they have technical issues. They dont appear to have any intention of actually performing their part of the contract.

I request the community here to inform me about the legal recourse that could give me justice. Thank you.

My order id :od[protected]

I had purchased lenovo ideapad laptop which delivered to me at 17 aug 2017 on that same day i found issue on this.. (Touch pad, unexpected behavior) where i immediately had communication with customer support.. They gave date of 24th aug 2017 for technician visit, but that technician not happened, again i had communication with them, then they gave date of 30 aug 2017 for technician visit, i think they are not serious about services, because of this mine lot of work going on hold