Flipkart Complaints & Reviews

Online purchase of redmi note 4 64 gb black in flipkart through my city union bank net banking on 02/08/2017 with transaction id: tx[protected] failed. Amount was debited from my account but order was not successful. Flipkart has claimed that the order has failed and payment was not received in the seller end. My bank has claimed that the amount has been successfully credited to the seller. Flipkart resolve over this issue with truthfulness. I want my refund. It had already been 20 days since my failed order.

Speaker and Mic Problem. Inconvenience in transferring voice from MOTO E4 Plus to the caller at other end.

Sometimes caller at other end could not hear voice at all while talking from MOTO E4 Plus mobile handset purchased from Flipkart

Order Details -
Order ID - OD[protected]

Purchaser -
Ms. Heena Sayed

Dear sir /madam
My order is mi note 4 back cover you are provide me wrong product not fit in my mobile and two back cover you provide me a only one i paid two back cover mi note 4 but i getting only one and products also not good you are show fake products if you are not satisfy me then i will claimed your company order no. Is id od[protected]
Omprakash gautam
[protected]

Dear flipkart team

I have purchased one intex 1.5 ton inverter split ac - white (Ss183tc-cb, copper condenser) on sat, aug 12th '17 8:06 am via order id - od[protected]; which was delivered to me on fri, 18th aug 9:59 pm new delhi delivered to customer.

I am eligible for free installation as i see in the portal, see the snapshot bellow but intex installation team is denying for free installation; due to that my ac is not installed to date though the installation date was 21st august.

Please fix this issue and help.

Hi

I did purchase a water purifier from flipkart (Kent grand plus tds 8 l ro + uv +uf water purifier (White)
No doubt, that the product is best in the market today.

But once i did buy the product, and when the kent installation person came to my place i did realize that the product does not fit into my kitchen wall due to its size and the location of the water outlet. This i was not aware
Also, in the specification of the mounting, it is not specified that what should be the size of the wall or the location of the water outlet

When this product is not fitting in my place, i did ask flipkart for an exchange (For below the counter water purifier) or refund of my order, but they bluntly cancelled my return request

My issue is
1) flipkart should mention the size of the wall that is required to fit the water purifier, and also must specify how far should the water outlet be, so that we can plan in advance and check if the water purifier fits into the kitchen
2) flipkart should be ready to accept the return of the items which are not damaged/seal opened, and the product does not fit into the place where it is intended to be fitted
3) flipkart should take back the product and refund my amount

Order details :
Order id
Od[protected] item)
Order date
Wed, aug 9th '17 6:51 pm
Amount paid
₹14, 940through credit card

Regds,
Deepak

I ordered an item from flipkart. [order id: od[protected]] it was supposed to be delivered before 10th august 2017. However, not delivered. But i received message as delivered.

I checked the tracking online and shocked that it has been marked as delivered. I called and emailed and complained several times that i have not received and have not acknowledged for it. But flipkart team replied saying as per courier department its delivered and shared acknowelgement screenshot, please note i have not signed and have not acknowledged for it. Incident was reported but proper investigation was not done in[protected]. Tracking id fmpp[protected]. Its 13 days late and i am not sure where is my package.

I have lost the hope that this will be resolved. Currently that item is out of stock on the website. I request if its not being resolved, kindly do the refund, so that it will give me confidence about the company to shop in future.

This is my first bad experience with flipkart.

Flipkart such a bad experience i am having with a product order i placed on flipkart with order number od[protected]. This is a motorola phone. As soon as we received the product, we tried to on it but it was continously going on loop and restarting again and again. Immediately i complained for replacement of the product. One guy came to check the product and recorded the entire issue and then accepted the replacement. After that i got a replacement, but as soon as i received the replacement, it has the same problem and it also re-start. Now when i called again to customer care, he is saying me to go to a service centre to check it or repair it. I have asked for either providing me a new functioning product or cancel my order and take back the product. But he was not ready to listen and accepted that this happens due to manufacturing defect and now i need to go to service centre to repair the phone. Why will i keep this defective product at the first hand when you are providing a defunctive product again and again??? Why should i spend time first to follow up with you and then again visit the service centre for a new product to be repaired??? I have not paid for a defective product and i simply want a functional product or cancellation of my order... This is completely harassing a customer who has paid you for the product...

I ordered moto e4 plus on 18 august it got delivered on 19 aug itself. As i started to use the mobile i could tell that the camera was worst of moto. And at times while charging the touch is not sensible. I contacted the customer care and shocked to hear that there is no return and refund of the product they are only trying to troubleshoot the product but i don't need this product anymore. I don't know what to do can anyone tell me what should i do my contact number is [protected]

This is my order no od[protected] when i was ordered they have clearly mentioned that cash back amount of 1100 rps will be refunded on august 10th 2017 but i have not received that amount yet so i raised complaint on aug 14th 2017 with customer executive he told that i will get a call within 24 hrs this is my complaint no in[protected] i have waited more than 2 days again i call them and intimate again their executives ask me to wait for 24 hrs i will get my cash back but i dint received any call from their end again i called repeatedly and they ask me to bank statement for one month i have attached and send it through mail i waited for 2 days but no response from their end and again they ask me to wait for 24 hrs and again they give me new compliant no in[protected] this process is happen for nearly 10 days i have not received any call from them or cash back

These flip kart people are trying to cheat customers in very wrong way i just waited for more than 10 days but there was no response from there end and also they are trying to cheat customers i ask consumer to take severe action against this people and ask them to refund my cash back immediately

Good afternoon sir/maam, sir /maam i recently order coolpad note 5 and in the first week o[censored]sing the phone does not heat but nowadays it heats up very quickly while using it in short period, and if i using phone for long periods without playing any game the temp is too high that no one can touch screen or camera. And after heating up it hanged up and the phone does not perform any process. Sometime it automatically switch off and restart or sometime i have to restart it.

I had put an order for lenovo p2 mobile phone on flipkart with order id od[protected]. The product was already shipped and then it got cancelled automatically.

After arguing with customer support, they sent me an email saying "due to high demand for this item and in order to provide all customers an equal opportunity, the seller had to cancel your order". If this was the case why did the order get approved in the first place.

Flipkart is not honoring customer orders and it is highly unacceptable.

I want the product or i will need to take the matter to the consumet court.

Thank you.

I have purchased a mobile by flipkaet in April 2017 Motorola e3 power.

Order I'd. OD[protected]
Tracking I'd FMPC[protected]
Mob. No. [protected] by guest I'd
I need invoice for repair
So help me plzz..
Cont. - [protected]
Mail - [protected]@gmail.com

Please replace the temper glass which we received it in broken condition for samsung galaxy on nxt 64 gb mobile phone. We complained to the delivery boy immediately but he told us to report the complaint on line to you.
Order ref: od[protected].
Adddress of delivery
Priyatham peddinti
Room no 408 wing a
Hostel 16. Iit bombay.
Powai mumbai
400076.
Please send new screne gaurd to the above mentioned address.

Hi fk team,

I received micromax 60cm (24) hd ready led tv on 17/08/2017 on last friday.
I had received message from flipkart which was stating that my tv installation will be done on last sunday. But no one has come for installing so far. I am frustrated on flipkart service, i never been faced this kind of issue, this is the first time, i hope fk dont let ruin their reputation from the customers. Please send some assistant asap.

Totally bad flipkart! You said you will tell a resolution in 25-48hrs and blocked me unnecessarily! So some story, even i recorded on my phone everything. I am gonna complaint regarding this further. Its totally shame on sending fake products and enjoying customers money. I opened the pack infront of your delivery boy and shocked. You people without proper communication and all you denied. You acting so cheap and mean.

We have ordered telebrands 4 in 1 manual treadmill from flipkart under order id number od[protected] on dated 25july 2017 on paid basis and expected to deliver between 13 to 17 august 2017 but the the said consignment is not delivered. Then i visited the flipkart site on 18 august there it mention that the said consignment is not shipped from chennai sorry for the inconvenience. On 22 august 2017 i visited once again on flipkart online...

I have bought an iphone4s mobile phone on date 18-dec-2016 with one year of warranty from the date of purchase, from the flipkart. On dated 8-aug-2017, i took the mobile phone to authorized iphone store, for service of the "home button". They denied the service stating that in their records the phone was bought in 2012, making the warranty not applicable in the current year i. E. 2017 and hence they cannot provide the service. Hence i raised the complaint with flipkart on dated 10-aug-2017, to repair the phone as per the warranty given by the flipkart. But flipkart denied the service stating that it should be done by authorized iphone repair center. Peoples at authorized iphone repair center have already denied the service as warranty was not applicable now. Hence i request you to raise the complaint to get my phone repaired.

Flipkart.!! You suck a big time.

I have trying to get a couple of invoices for 2 le eco2mobile phones i purchased 11 months back. 1 of the phones has some major issue right now, and hence i need the invoice to get my phone checked on service center.

Unsuccessful attempts for invoice:
1. Tried from app.. Not working.
2. Tried from website.. Not working.

3. Called your customer care (08/21/2017).. Executive quoted some problem in system and asked me to wait for 24 hours and raised it to concerned team. Concerned team called me back in 2 hours and said we are sending you invoices right now. But i received nothing.

4. Called your customer care the second day (08/22/2017).. Executive quoted same problem in system and asked me to wait for 24 hours and was quoting the same solution. He then transferred the call to some "senior" (Though sounded more dumb & rude than the earlier one). I told them that this procedure has already been tried once. Please do something else to get me invoices. But they had no other solution.

And here i am helpless.. Looking at my warranty deadline nearing and not able to do anything with my "letv le eco 2" phone which is half dead in just 11 months.

You really are losing it..!!

Sir I will receive two time a empty and my requested on hold and today it rejected
What I do I will not understand
Sir its to late to refund me and rejected my refund request I was socked what the hell is going on with me sir I frestate and I not understand what to do
When I receive my order redmi there was no any mobile so I complained
Sir helped me to out from cheater flipkart

Hello sir,

Order id:od[protected]
Order date:fri, aug 11th '17 9:32 pm
Delievrd date: mon, aug 14th '17
Replacement query genrated date:mon, 14th aug 8:49 pm

I have purchased a lenovo laptop on 11 aug and i was diliverd on 14 augest
. When i check i found defect in the system and same day i requested to
Replacemnt.
When i was requested to replacemnt my order show technision engineer visit
Till 20 augest. But till 20 augest engineer was not visiting. They came on
21 augest and check the laptop and approval to replacemnet for new product.
And i am calling to 50 times to customer executive they did not get
Properly response to me and telling a lie and say they could not help.
Its process takes 8 days please hep me what is my falult. My order status
Not updated.
Please refund my amount if you can not delivered new product and dont cheat
Me.
Otherwise i will take legal action because i have no paitent its take long
Time your replacement policy is 10 days.
Please help me.

Thanks