Flipkart Complaints & Reviews

Hi support

I have ordered Moto G5 Plus mobile in Freedom sale on 9th August 2017 and the Order id: OD[protected]. When i opened the outer cover and checked the moto box and found it is made in China. The product have Made in India and China variants. Earlier i have seen the product is manufactured in India which is purchased from Amazon. There is huge quality difference between the product made in INDIA and CHINA. So, i have not opened seal of the box and called to customer support and requested to replace it with made in India product.

They are trying to convince me but not able to provide any solution after speaking about 50mins. I spoke with escalation team also but they are saying replacement is not possible. Iam sincerely asking for replacement only not for any refund as it is made in china. I believe indian products are good than chinese products.

If the replacement rules only for the defect products then product manufacture details should be shown in the flipkart website. But they did not show those details.

So i request to replace the product with Made in India product and deliver it to me.

Ultimately, if the customer feels the purchased product does not satisfy then there is no point to use it. The company may loose one customer if it does not take action, but it looses customer faith on the company.

Order id: OD[protected]
Date of delivery: 10th August 2017
Product name: Moto G5 plus
Product cost: Rs 13500/-

Thanks & Regards
KVS Kumar
[protected]
kumar.[protected]@gmail.com

I Bought Lenovo Tab from Flipkart, They Sent Me Stone Istead of Tablet. the Price Is 20 K. after Complaining They Are not Responding Properly. Cancelling My Refund Request . 11 times they cancelled my request. I Want My Money or Tab. Thank You.

ORDER ID:OD[protected]

Name Javed
Mob:[protected]
khan.[protected]@rediffmail.com

I have place a order on flipkart.com dated 03/08/2017 vide order id no. OD[protected] for ASUS ZENFONE 3 LASER MOBILE PHONE and at the time of delivery i have received a damage condition of back camera form flipkart and thereafter i have request to your costumer care executive that i have received mobile phone in damage condition of back camera so replace my order and your costumer care executive replace my order on or before 13 August 2017 but at time of delivery, flipkart courier boy say that sir i can't deliver you order because of proper reason is not mansion that why you have replace this order and they cancel my order. Thereafter i calling your costumer care help line number and asking regarding this but they cannot proper reply to us regard non mansion proper reason for replacement and they asking only one think that We apologise for taking longer than expected to resolve your issue. We request you to provide us time till 13 Aug, 2:30 PM to get back to you but they can't support me and my request is cancel and cancel for the reason technical error .

After 13th august I calling cc helpline no and they say that sir after 18August 2017 call us and we giving you proper replay regarding your order is replaced or refunded.

Sir I request to you that why should i am suffering for your mismanagement, So please take necessary action on my mail and please arrange to deliver my product with compensation (for money refund).

Sir,
Order id od[protected]...... Item was delivered damaged and i returned on same time same day to the courier which it was delivered and the item has been rto it was placed on 8th july... Till now i dont get replacement and neither refund. I'm continue calling to flipcart customer service centre but they are not resolving this.... So what action i have to take should i go to consumers court???

Hi sir,

I'm purchased a phone using flipkart.com just three days ago and now a black mark appeared apart from the right bottom corner of the device. Now i contacted the team flipkart and they have said that they have no right to replace the product and the seller is not willing to replace it. Flipkart says they are ready to refund my money but sir, i purchased that product on a special offer period and for 16000 rupees, its actual worth is up to 35, 000 indian rupees if they refund my money i'll never gonna get that product for that money again and they have cheated me with a label of flipkart assured.

Product name : moto e4 power mobile
Order id : od[protected]
Ordered on : 24 july 2017
Delivered on : 25 july 2017
Product didn't work. Product didn't start for the first time, so requested replacement.
Replaced product delivered on : 29 july 2017.
Now again the replaced product is not working properly. When i reported this issue the customer care response was according to their policy replacement is allowed for only one. I didn't get the chance to use first product, it didn't start and the choice i'm left is to replace and getting same issues with replaced product. Now i'm not at all satisfied with the product and i want to return as it is not even a month over. The company is not providing good product and they are not even responsible for the defects am facing. I want a definite replacement. This company is providing worst service ever and grabbing customers money.
Only solution they can provide to resolve this issue is return of the product and refund for the product

Refund not received my order no is od[protected] when i request for refund then flipkart credit in my flipkart wallet rs 441/- only but my refund is above 49000/ i have alredy sent courier acknowledment and invoice copy so i request please initiate my full refundi I have received a call on 2nd of August that your refund will be nested within 24 hours please send us bank account details I have already send my bank account it is but not get refund till now I have not get any communication from of 2nd August so I request you please communicate me and initiate my refund

I purchased on 3 of this month and when I received it's a damaged screen already mailed and called Flipkart too many times first they were saying we will try and now they denied to change it and I am facing too much problem and they even deleted my Flipkart account also so that I may nt contact them.

Kindly help and file serious case against them.

email utkarsh.[protected]@gmail.com

Some days ago i buy so many products from flipkart at same address with cod. But when i try to any purchase from cod. Is show for all products cod not applicable.
What is this problem ..?? All products are not given cod but so many times i have purchased cod from flipkart at same address. I think they block me.. Pls solve this problem as early as possible.

I have purchased a surya accent gas stove from flipkart but within 1 month of purchase 2 burners stopped working as well as the stove started leaking. When i contacted flipkart regarding this, first of all they din't had any registered no. of thevsurya service centre and also they were not informed about any authorised service centre. Anyhowvthe flipkart executive gave a surya no. by searching on google. When i contacted the no. it came out to be bogus and in return i asked flipkart for the assured service they kept us in lurch for 2 months that the issue will be resolved. But when the so called surya service centre was not responding then the flipkart customer support also raised their hands that they can't do anything in this matter and i have to resolve it on my own.

Please find enclosed the details as out of 9 items only 8 was delivered and the below mentioned is not delivered. However the update shows its delivered. It is hereby advised to immediately arrange for deliver.

Regards
Joydeep dutta
Od[protected] items)

Zesture polyester yellow, beige solid ey...
Color: yellow, beige
Seller:
Expressionshome
₹732
Delivered on thu, aug 10th '17
Your item has been delivered

I placed two orders on 10th august 2017, on flipkart independence day sale. Today without my permission they cancelled my orders and speaks very badly. I had all the documents for the same.

I Aditya Bajpai I have order black Puma shoes size 10 but I have receive blue puma shoes with different MRP different colour I have upload the picture of my order which thing I am order but I have receive another thing please solve my problem immediately my order I'd is od[protected]
Aditya Bajpai
New Colony no 2/175 Gwalior (mp)
[protected]

They sent me a damaged tab i asked them for a replacement. I got replacement which is now not working at all neither it's charger nor headphone. Tab is also refusing getting charged through other charger. When i contacted customer care people they said they are helpless can't do anything in this matter i will have to visit ikall center.
My order id: od[protected]

I had purchase motorola mobile phone (Moto e4 plus) vide your invoice no. Faabkq[protected] dt.14/07/2017 from online
I am facing problem as under
(1) phone regularaly hangs
(2) while making calls the screen zooms on its own
(3) touch problems
I had visited motorola gallary and they suggested to contect flip kart as it manufecturing difect.
You are here by inform to exchange this phone or refund the amount of rs. 9999/- paid by me.

Hii sir/madam,
We became a victim of debit card fraud. A fraud lady who said her name is mrs. Joshi. Her mobile number is [protected] pretended to be a staff from from sbi made following fraudulent transaction with our debit card xxxx4311.
(1) inr 1879/- was debited towards flipkart website against transaction no sbipg[protected]
(2) inr 1699/- was debited towards flipkart website against transaction no sbipgsjs[protected]
(3) inr 100/- was debited towards (www.reload.in) website against transaction no sbipg[protected]
(4) inr 500/- was debited towards (www.reload.in) website against transaction no sbipg[protected]
(5) inr 200/- was debited towards (www.reload.in) website against transaction no sbipg[protected]
(6) inr 100/- was debited towards (www.reload.in) website against transaction no sbipg[protected]

Later, again an attempt for rs.9999/- and 1999/- was made but it failed due to insufficient balance in my account.

Hi,
Cloud Smart TV Installed on 13th of June17, 4th July given complaint which got replacement on 20th July after repeated follow ups with flipcart/Cloud walker.
Again repeated same complaint on 7th Aug with in 1days of replace. complaint raised on 8th till now no resolution.
I have trusted and spent 83500/- for cloud TV hoping till will be new brand with best technology, I did wrong by purchasing by ignoring best brands like Sony, Samsung, LG etc.,
I got fed up following up call center, and sending whats up images to Mr.Rajeev, Rushabh R.
Kindly let us know return process to get back my money, if not resolved by tomorrow EOD.

Regards,
Goud
[protected]

Order Id: OD[protected]
I have ordered a product with order id mentioned above but delivery boy misbehaved because I do not have change. He said I will not give you product if you don't provide me change. He said do whatever you can do.
so now tell me what shall I do. This was an embarrassing experience.
I am purchasing products from your website from last 3 years.
I want you to take strict action against delivery boy and this shipping agency

Hi I am ajit kumar and i have ordered a on serious mass gainer

Order id - OD[protected]
Date - 5 August 2017
Price - 3119
Contact no - [protected]

But I received only empty box
and when I call flipcart customer care first he said wait till 72hrs we will call you but i havent received any call so i call agian then he said we have sent a email to you so first reply on this email then we can start your refund process your but I have not received any mail so now I want to my money back urgent

We are order battery of panasonic t40 with given all details but recieved wrong battery after given complaint to customer care then after 10 days also recieved wrong battery...

Very poor service & feedback... More time taken after 20 days we are not recieved write product...

Also payment given to you..

Why???
Also am not able call you