Flipkart Complaints & Reviews

I received this CAR COVER on AUG 6th 2017 and raised an complaint on 8TH th stating that we have problem on the CAR COVE QUALITY IS TOO BAD and need a replacement, But now its showing your replacement was cancelled by the flipkart without confirming with the us for which we were expecting an replacement...

My order details:
Order id:[protected] item)
Order date: Mon, Aug 3rd 2017
Amount paid: ₹1300 through debit card
phone number [protected]

Dear team,

Good morning. Have great day ahead...

I have ordered on 09.08.2017 the product samsung galaxy on max in ur great concern & i have received the same on 11.08.2017. This had been applied 3 offers out of 3 i got 2 offres @ the booking time. But 3rd offer rjio unlimited data for 90 days i am not getting.

What is the process. What can i do???

Can u explain briefly. And i have the prime number in jio...

Order no : od[protected]Invoice no faaozk[protected])

Hi all

Today half an hr before i tried to buy a i phone 6 my payment charge but confirmation yet to receive my 29990 payment deduct.

Please refund my money or give me confirmation asap
Mob no [protected]
Txn id[protected]

This is very phetich service you guys taken my payment but no acknowledgement it will not acceptable at all

Please give me confirmation of my mobile

Prince

I booked AFCAT Book through Flipkart. He sent but Book was different. I ask replacement. They accepted 1st but after some days i got 1 call from flipKart delivery boy. At that time i am busy i not picked the call. Next days again i got from delivery boy but he is not in mine location. He went wrong address and called me. He came for my address for giving the book but for returning he went for different location.how is it poosibe..?. Finally fiipkart told your request for return is cancelled

My book invice no is : FAA[protected]
ordering date: 22 july 2017

I have placed an order of MI note 4 having order no. OD[protected] from your site on 14/07/2017 through my City bank credit card with an option of "No cost of EMI" but now you are charging me extra 91/- per EMI i.e. approx 1000/- in total.
I am damn sure that i have selected an option of same but now you are telling me that this option is not selected by me at the time of placing the order.

I bought a product from flipkart few days back which was loreal xtenso straight shampoo when i started using this shampoo didnt gave me the satisfactory results i think the product you delivered was not original bcos the same product i earlier purchased from loreal store was quite different at use as compare to your product... i prefer to get my money back or else i would stop purchasing products as i am not at all satisfied with this product

I ordered Vivo mobile in exchange of my current handset for 18k+. Its been 3 weeks. Still I have not got my product or my money back. Return my money back. Whenever I call to customer service, they will not respons property. pH:[protected].
Please please return my money back. Its Benn paid through credit card, simply I'm paying EMI to bank because of your mistake.

When trying to make payment using gift vocher it says - giftcard has no balance.
When ghere is balance in the voucher..

I have two vouchers - same message when trying to make payment.

Please assist at the earliest.

When i tried contacting the voice support... Tgere was call wait and hence there is message saying please call back after sometime and call is disconnected.
I am unhappy with this support.

I ordered a moto e4 plus (Iron gray, 32 gb) mobile from flipkart (Seller: indiflashmart) by using my credit card on mon, aug 10th '17 and i got the call from delivery boy and when i tried to receive the item by reaching him with in 10 min he left the place where he suppose to delivered and he didn't answered to my calls later. After few hours when i checked in my order status its showing as deliverd. I have raised a compliant on aug 11th '17 but still there is no update from flipkart.

Mainey samsung on max phone purchase kiya to us mai camera issue aa raha tha then mainey filpkart executive sai baat ki to unheney replace kerney ko kha or yahey bhi kha agla product defect nhi aayega hum assured kerkey detey hai
Then again. Mujhey mera replacement kerkey product mila us mai fir sai battery issue aa rahi abhi only 3 days hi hoyey hai us phone ko ab vho khey rahey hai aap service center jayiey hum aapko naa toh replace kerkey dengey or naa hi refund dengey hum new phone ko hi teek kervaley it's service so bad. Ab yaha sai kabhi shopping nhi kerni chaunga. My order i'd is od[protected].

Complain

I have order no. Od[protected] dtd 05.08.17 for seven queen sized double bedsheet along with two pillow covers. When the delivery was made on 09.08.2017 it was found that only one bed sheet along with 2 pillow covers was delivered. Then i have made a complaint number[protected] dated 09/08/2017 with your executive mr. Manoj and he has assured that the original product containing 7 bedsheet and two pillow covers will be delivered by 15/08/2017. Today on 13.08.2017, once again item containing only one bedsheet wth two pillow covers came. I have immediately contacted your executive mr. Abhisek for the same, what he has told that only refund option is available with him, nothing can be done for the replacement. I have told him that the product what was originally ordered, is not being delivered. But he was telling that i have no other option. Then i have requested him to connect the phone to your senior, he has forwarded the call, but no one lift the call and after some time, the call was disconnected. I think, if the senior is not lifting the phonethen he should have told me that at present he can not be contacted, i certaintly have tried later. At this juncture, i do not have any option other than to say the courior person to take the product with a note of complain to you. After some time a message has come that you have rejected the product.
Sir, i am not getting that why i am not being provided the product what i have been ordered and the next one is, your
Executive mr. Manoj has only promised that you will get the original ordered, then what is the problem now? The word rejection comes when the product what has been originally ordered will be delivered. Still i am interested in the product, only i am not getting that why i am not being delivered the original promised product. Your kind attention and a word of advice is needed towards the matter.

Regards,

Flip kart customer

Recently i deactivated my flipkart account by mistake and now please reactivate my flipkart account as soon as possible. I have to order some things
My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"

Phone:[protected]
[protected]@gmail.com

Overheating
Speaker problem
Battery falling very fast

I face these problem on next day of delivery on 10 august

My reg. Mob. [protected]
I am send video for proof
Bcz i already done 2 complaint
But no replacement till now
See.in video send 3_4 video

Now in detail but last i'm tired to write and calling
On 9 august i got moto e4 plus. While unboxing mobile is heated i ignore
On 10 august i realized mobile is overheating, speaker problem when problem is increasing i complaint
On 11 august technician come and check only heating problem bcz that audio problem is not occurring
He said if same problem is continuing then complaint again and i will approve your replacement.

Mobile is overheating too much even though without using internet, game
And speaker is like brusted
On 12 i faced same problem again now this time i recorded all problem and make video for proof

And complaint again they respond go to service center and check
Why should i go there if i get problem in next day of delivery. It is new mobile i don't want to servicing and repairing as 2-3 month old mobile.

So i'm sending video check if you in my place will you buy this mobile problem like
This just next day of delivery
Now i also face problem of battery is falling very fast sometime what is use of 5000 mah battery it will doesn't comete with 3000 nah battery
And 50- 60 mb game many time is automatically locked

Sir humble request plzz replace this mobile
I'm student, by doing job i puchased this mobile
It manufacturing defective piece i don't want to use this any way
Just check mobile
I have recorded video how heating will goes 36c to 54 c in just 40 minute just by playing video. I stopped mobile due to fear of damaging of battery
I sending some video
Plzzz check send new mobile fast

Respected Sir/Madam,

I have ordered an iPhone 7 32GB(rose gold). My Order id is (OD[protected] and Unfortunately it was cancelled by your company without informing it to me. I have also contacted to your company executive regarding this matter. They are giving some silly reason (i.e. The Offer price which i ordered was updated by a unforseen error). I don't won't to hear those silly reasons. The following matter is between you and your seller. I wan't my order to be delivered to me at any cost. If you fail to deliver this order to me then i will approach to Grahak Suraksha Kendra. Kindly acknowledge this issue and respond to me as soon as possible. I have also attached the Screenshots of Order Received and Order Cancelled with this mail.

Order id- OD[protected]
Guys, I placed a order of I phone 7 32gb black yesterday and delivery was expecting on 17 august. But today I just received message that order cancelled. Guys please let me know why this order has been cancelled even I didn't placed or requested for any cancellation.
How they guys can cancelled order itself. Now all the offers has been closed now from every e-markets. Now who will pay the difference of amount from when I ordered and now.

I have ordered for Nilkamal sunday outdoor chairs with order id OD[protected] on Sun, Jun 4th '17 5:43 PM.they are postponing the delivery to future dates but no delivery as expected dates, really its very cheated from flipkart and as well as from sellers.
Please consider my complaint as serious and make solution .
they is no intime delivery or refund if they are not able to do .i have raised the complaints in flipkart customer care but not solution . i am expecting the solution from this cosumer complaints forum.

I have ordered the item OD[protected] on Sat, Jul 15th '17 10:08 AM in flipkart and they delivered the broken chair . i have raised the exchange request but there is no update from filpkart and telling that we will deliver new one but there is not replacement for the item, i am still waiting, please consider this complaint as serious.

I had ordered cuticolor permanent haircolor dark brown with the order no. - OD[protected]. But when i received the box by 12.50 pm on sunday, 13th august 2017 and paid the courier, i had got a different package with MINTOP HAIR RESTORE FORMULA which was not ordered. Kindly go through my complaint and get the needed done as soon as possible. Either get the money refunded or replace the order.

Hang issue. Call drops. Bad camera and speaker sound, mic quality. Also flipkart has done cheating on additional service charges without delivering any service and now they are not ready to refund my money. It's a clear cut fraud with consumer. Taking consultation, to file a consumer suit against the directors mr. Bansal. This is free shipping product but delivery by 4 the aug17 i. E.in 2 days (Order status. 2nd aug17) is chargeble. I paid the same but flipkart doesn't deliver it on 4th even after so many follow ups on that day. Now they are not refunding my money. Clear cut deficiency in service i. E. Services not been delivered but charged.

Rgds, prasenjeet

Product delivered but installation not done as promised on the same day. I have sms confirming the time. Also terrible customer service. Assistant manager disconnected my call after waiting for 1.30 hrs to talk to him. Called multiple times. But all reps and sups are equally incompetent of delivering proper customer service. Delivery guys from ekart threatened to not deliver the product to me if i ask them what time they are coming. Assistant manager disconnected my call and never had the courtesy to call back after disconnection. Looking for compensation from flipkart, as everyone was very prompt in telling me about the policies of the company for customers but no one is willing to tell what happens if the customer is not given proper customer service from flipkart. Worst experience for a saturday.