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Flipkart Complaints & Reviews

www.flipkart.com

2.8

Updated: Dec 15, 2025

Complaints 47082

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25481

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21601

Good! Flipkart values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Flipkart step up their efforts to fully resolve all complaints 👍

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Flipkart reviews & complaints page 1797

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Address: 613403

We have received a request for your order with txn id:tx[protected] and are trying to confirm the payment with your bank. If your amount has already been deducted, your order will be confirmed shortly.in case we are not able to confirm your payment, we will refund the entire amount to your account/wallet automatically.

Kinddy refer above sms. I have not received my payment back to my account. Kindly do at as early as possible,

Sep 20, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response Hi Team,
We are unable to find order detail or register contact number for given complaint.
We request you to get in touch with our customer care team on below detail.
We're available 24 hours a day.
[protected]
Email :- [protected]@flipkart.com

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on this.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response We are sorry to hear that your order didn't go through. This is because the seller has not received the payment for the order that could have happened due to a system error.

If the amount was debited from your account, we'd request you to kindly get in touch with your bank on the number mentioned at the back of your Card.

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Address: Jamnagar, Gujarat, 361008

Website: www.flipkart.com

My following order id ib flipkart od[protected],
When i saw the battery cover there is written mrp 689₹ and in bill was taken amount 850₹ with me cash and shown in bill battery values is 999₹. Why did you take 310₹ extra? There is shown gst but in company tags mrp 689₹ with all inclusive tax.
And also getting bettery quality issue, it did not charged more than 84℅.

+1 photos

Sep 10, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response We will revert in this complaint.

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Address: 600084

Website: www.flipkart.com

Vu 80cm (32) hd ready led smart tv not delivered but mail received delivered

I was ordering tv on (4th aug'17), they promised to deliver on 5th aug'17. But they haven't delivered.

They give document the product was delivered, but i haven't received

Here i attached invoices

Kindly do needfull

+3 photos

Sep 17, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response We will revert on customer complaint.

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Address: Raipur, Chhattisgarh, 493118

My flipkart account has been deactivated and now i want be activate it but it is not activating.
My flipkart account connected with my mobile number. It is not connected with email and when i enters the mobile number and password he saw me"account is inactive contact the customer support to reactivate it"
Please solve this problem vastly..
Mobile no-[protected]
[protected]@gmai.com

Aug 6, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response We will revert on customer complaint.

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Address: Thane, Maharashtra, 421301

Website: [email protected]

On 15 july order placed blackberry bold 9900
Item delivery on 19 july — item unpacked and inserting sim card
After that handset showing insert sim card — sos error.
For confirmation i have inserted several service network provider such as vodafone / airtel / tata docomo / idea.
Complaint raised on flipkart on next day.
Techinician visited on 28 july... But problem cant resolved...
Again complaint raised on flipkart on next day...
Flipkart customer had given advise about blackberry service centre in thane.
On 05 august visited krishna electronics thane blackberry authorised service provider. But answer from them was cant provide service right now..
What to do sir because handset is useless for me because handset is used for calling purpose but now also problem cant resolve..
Please help
Contact no : [protected] / [protected]

Sep 18, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

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Address: New Delhi, Delhi, 110092

Website: www.flipkart.com/s/contact

I had returned my mi note 4 64 gb mobile rs = 12999 because camera is not working properly also heating problem and flipkart technical person accepted also.
Order id - od[protected]

But he did not returned my money yet now almost 12 days complete i dont know why he is doing such fraud.

I requested to you kindly refund my money as soon as possible

My contact no - [protected], alternate no - [protected]
Email id - [protected]@gmail.com

Aug 5, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

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Address: Hyderabad, Andhra Pradesh, 500081

Website: www.flipkart.com/account/login?ret=

Hi Team,

Why we didn't received any update for my wallet/Balance amount. Kindly share escalation matrix for above subject line issue.

Note: Support Team, Not responded my calls.

Regards
Sanjeevulu B
email ID: sanjeev.[protected]@gmail.com
Mobile: [protected]

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Address: 713101

Hi team

My acccount has become inactive and i still have refund pending in my account. Could you please activate the account at the earliest possible and help me in getting back my refund.

[protected] is the contact number for the account that got locked and this is the contact where you can give me a call to discuss more

It would be of immense help if you could get back to me and solve this issue

Email id milu. [protected]@gmail.com

Thanks and regards
Sk. Milu

Sep 8, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Aug 05, 2017

Updated by fashion ramp I got a call from a person and he is asking about my card details and cvv number as well. If the refund is to be made why at all does flipkart need my cvv number. I wanted to reactivate the account but he said as you had inputted password incorrectly twice or thrice your account can't be reactivated. Surprised to know all this. I would still request to get the issue resolved else I would reach out to consumer forum to get it resolved

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

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Address: 560093

This is related to an order i placed on flipkart with i'd
Od[protected]
This product is not as described and also there are touch issues with the product. To my surprise flip kart doesn't seem to be carrying about it
It's a newly launched phone and no reference or review is available during order but i trusted flipkart and bought it. Now flipkart says return and refund is not possible..

I think this is the time consider trusting flipkart..

Sep 17, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Aug 06, 2017

Updated by Shekar6543 Dear team,

FLIPKART says only replacement is possible but not refund.

My concern is I'm not happy with device performance and software.

I'm hoping something good happens from Flipkart end.

Thanks.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response Customer complained that product is defective. We interacted and apologized for the issue and customer he just wants to intimate us. Hence feedback taken and closing the case.

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Address: New Delhi, Delhi, 110070

I ordered a mac lipstick from flipkart. Order number is od[protected]. My mobile number is [protected]. After the delivery i could see that the product is not original and if even if it is, it does not meet my expectation. I want to return the product but there is no option to return the product. I called customer care. One guy called back from number: +[protected]. He also said that i can't return the product. When i asked to transfer to supervisor, he kept my call on hold for few minutes and disconnected and never called back. I need to return the product as rs.1182 is not a small amount for me. Please give me a solution as soon as possible.

Sep 6, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

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I have purchased lenovo mobile vibe k5 which was delivered on 25th of july. Its been only 12 days and the speaker of mobile is not working. I have also reported this error to executive officer but didn't received any kind of satisfying action. Whom should i ask for help and who is responsible plz do let me know. I have paid for this mobile and now i want my money back.
Plz don't write assured on items if you can't give assurance to consumers... We are not fools.
Kindly take pain to resolve my problem as soon as possible and let me also tell you that i m not at all satisfied with the product and services. This is not the way you should fool people purchasing products online
Show quoted text

Sep 9, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response We have interacted with the customer, apologized for the issue, as per the policy, customer have to come to us within the replacement policy to get the issue resolved. If customer faces the issue in the product after the replacement policy, cx have to get in touch with the Authorized service center.

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MohdGARaza

from New Delhi, Delhi

Aug 5, 2017

Respected buyer, You have the right to return the product without any charges . You can claim your full amount.

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Address: Ahmedabad, Gujarat, 382481

I have booked moto e4 plus mobile from flipkart and it was faulty (Hanging and camera issue). Flipkart has rejected return of this mobile by saying that it will not be returned as we can not replace.in their return policy. It was not mentioned about that. I have requested flipkart to replace my mobile but they are not agree for that also. Please do the needful.

Sep 8, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

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M

mukesh0123

from Mumbai, Maharashtra

Aug 5, 2017

i have booked MOTO E4 plus 26july. from Flipkart And It was Faulty Mobile. This Mobile Mic & camera not Working. nework is very slow. anyone trying you. so reply this no.is not reachable or switch off. so friends Pls Avoid purchase This Mobile . this is very bad condition mobile. from Swastik Steel Co.

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Website: flipkart

I lost my email id and soft copy of my invoice bill. I need a new invoice bill of phone on my new email address
Vat/tin : [protected]
Od[protected]
Invoice no.
Foyqk[protected]
Imei 1 : [protected]
Imei 2: [protected]
Dt :[protected]
Email - [protected]@gmail.com
This is my new email address please send reinvoice of my phone to this as soon as you send to my email.
Thank you

Sep 12, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 10, 2017

Flipkart Customer Care's response customer complained for invoice copy. We interacted and said issue is resolved. Hence closing the case.

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I have ordered piano and got it after one week, but without charger, kindly provide charger for the piano, i was very disappointed. First order to the flip kart. I heard flip kart online is very good, but unfortunately this happened. My address will attach here: saji philip, vennalil h, perumthuruthy p. O, ezinjillam, thiruvalla. Fmpc [protected]

+1 photos

Sep 17, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 10, 2017

Flipkart Customer Care's response We have interacted with the customer, apologized for the issue, as per customers complaint, we had created for return for replacement created, informed the TAT and packing manner, Closing the case

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Address: New Delhi, Delhi, 110086

Hello mera name deepak hai maine flipkart se mobile purchase kiya jisme mujhe usb cable missing mili uske baad 21 july ko product mere pass deliver hua maine flipkart ko jb he inform kiya unhone kha ki abhi hamare pass update nh hua hau or phn cut ho gya phir 26 july 2017 ko maine call k liye request di jis per mere pass call aayi uske baad unhone kha ki hm apko refund krwa skte hai lekin aisa kuch nhi hua or uske baad maine regular call request di jo mere pass call 3 august ko aayi 10 days replacement policy khatam hone k baad. Mera registered contact number-[protected].

Sep 9, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response Customer complained that USB cable was missing. We interacted and apologized for the issue and provided token of apology so that customer can purchase new USB cable. Hence closing the case.

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Its a 3 month now when i buy redmi note 3 mobile from flipkart. I am not understanding that why i haven't received make my trip coupon for below order yet when it is a offer at the time of buying this product.

Order id - od[protected]

What i can say is flipkart service is worse i ever seen because there customer care even don't know what to do. I am saying this because if flipkart does not want to give mmt coupon then why they offer this scheme.

Thanks,
Hitesh bhatt
[protected]

Sep 19, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Aug 05, 2017

Updated by hiteshbhatt Its a 3 month now when i buy Redmi note 3 mobile from flipkart. I am not understanding that why i haven't received make my trip coupon for below order yet when it is a offer at the time of buying this product.

Order Id - OD[protected]

What i can say is flipkart service is worse i ever seen because there customer care even don't know what to do. I am saying this because if Flipkart does not want to give MMT coupon then why they offer this scheme.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response We would like to let you know that your domestic voucher and international voucher has expired on[protected] and the validity cannot be renewed.

However, we have sent the Hotel booking vouchers to your registered e-mail ID swe.[protected]@gmail.com, on Aug 7th. Do remember to check your spam folder in case you don't find it in your inbox.

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Hello, i am suvajit
I have ordered redmi note 4 order id is (Od[protected] doesn't flipkart take card payment? I am asking you this question because when delivery boy came to deliver this product to me, then i was going to pay that money by card but he said that they don't take card. You (Flipcart) does not inform me about this issue i want to know why you don't take card. When i was not ready for cash. It was so embracing moment happened with me.. I had to gift that item to my brother on his birthday... Shame on you.

Sep 22, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response We have interacted with the customer, apologized for the issue, informed feedback taken, asked customer to place a fresh order, customer stated he have already placed, when checked found the order placed, informed it will be delivered within the promised timeline. Customer agreed and closing the case, pitched the survey.

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Dear team,

If flipkart is unable to work on this then let me know. If their is some issue then they should tell me over my first call only. Why flipkart team lying with customers??? If the thing is not possible then they would have tell me this initially & i will not take follow up further.

If flipkart is not responding customer promptly then pls remove the sentence that flipkart will support 24x7 to customer....

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Address: Mumbai City, Maharashtra, 400072

I Mr Sagar mayanak ordered a Moto e4plusin July 2017 and within 2 days I noticed that phone has problem with display. I opted for replacement and then phone was replaced but new phone is having same problem. Flipkart is giving defected phone to customer and now refusing to give refund or replacement.
My cell no [protected]

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Address: Bankura, West Bengal, 722136

Website: Flipkart

Myself subrata pal from bankura, i had purchased a mi redmi note 4 64gb gold from flipkart on 30th june 2017, order i'd - od[protected] price - 12999, which delivered on 4th july, after using the device i am facing mobile heating and hanging problem as well as ram is not working properly, so i need to replace the device. So i have requested to replace or return the mobile for several times, which return i'd is [protected], i am contacted to flipkart care, every time they're told to wait 72hrs the requested pickup will done but after two or three times request the replacement is rejected. Till now no solution given to me. So i need full support from you, they have to replace the mobile or refund the money, please help me. My contact no- [protected]

Sep 14, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

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