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Flipkart Complaints & Reviews

www.flipkart.com

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Updated: Mar 16, 2026

Complaints 47287

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25494

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21793

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Flipkart reviews & complaints page 1826

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Address: Bangalore, Karnataka

Website: www.flipkart.com

I want to cancel the order for a redmi note 4 phone[order id: od[protected], date: 14/07/17], but the cancellation process seems not working. Even though after continues attempts to cancel, the status is not getting updated and i have not received any intimation regarding cancellation. Customer care service is horrible as they are always busy to attend the call. Neither the call back function nor the live chat service is active now. And the funniest part is that for customer service through email they claim to respond within 24 hrs, but the response is an auto generated email asking for response time of yet another 48 hr. I have already paid the amount through net banking. My item has not been shipped as of now, as per the status from their website. And company policy mentions that an item not shipped can readily be cancelled and refund will be done immediately.

Aug 23, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Jul 20, 2017

Flipkart Customer Care's response Due to price error order was cancelled.

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Address: Mohali, Punjab

Dear sir i would like to cancel my order because of some serious problem . please cancel my order . my order number is please cancel my order please after OD[protected] cancelling my order please give me a massage on this number [protected] thank you

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Address: Bangalore, Karnataka, 492005

Website: flipkart.com

I got the tv with a broken display. Even after 11 days of lodging complain with flikart they had not sent anyone to pickup the product. I am contacting them regularly but the are not giving any resolution. My order id od[protected]. Amt paid 35000. The tv is still sitting in my home. I work in other city and due to this i am not able to join there. I am losing that money by sitting here.

Aug 20, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Jul 20, 2017

Flipkart Customer Care's response As per customer request We have created return for the product, Rs.34999 has been refunded to your bank account on 20 July 2017 by seller and will be credited by 20 July 2017 . Hence issue resolved and closing the case, .

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Address: Bangalore, Karnataka, 560034

Website: www.flipkart.com

Sir this is my order id od[protected] i have ordered this product on july 11 2017 i was ordered reebok ultra speed shoes for 2469 rps but this flip kart people have send me different reebok shoes with different price tag box i was complained this on same day within 1 hour they told me that they will take the product and refund the amount immediately i explained them clearly what product i have received and i ask them send mail to courier person also they have informed me we have escalated the issue to courier team also but they told me this will happen within 14th july 2017 but they have promised to pick up product only on 15th july 2017 that courier person came to my home and he was refused to get product from me because he dint get mail from flip kart so we cant pick up the order this type of issues we are facing often from flip kart and e kart people this people are trying to loot money from customers. We are explaining problem about the products to flip-kart and they are asking apology for their mistake and telling that courier person will come and pick up the order after courier person came but he was refused to take that product saying that we dint receive mail from flip kart after talking with customers executives they are telling that sorry we will solve the problem in next 24 hrs this is the way this flip kart people and e kart people are trying to cheat customers even though e kart office persons is complaining this is happen in flipkart not only for me lot of customers are facing this type of problems in flipkart so i request consumer court to take action against flipkart for cheating customers very badly i have every proof with me chating voice record screen shots etc i was very shocked to see both flipkart and ekart about fraud chain process

I ask every one dont buy products in flip-kart they and their sellers and courier service are big fraud services even though i ordered mobile 2 days back i just cancelled that order after their fraud activities i ask every one plz be back to get products in flipkart. I can say amazon is best online site to get products they will give respect to customers their first preference is only customers and rest is next if it is amazon they will take immediate action and refund the money. Even amazon is fourign company but customers executives are good and also available for regional languages but flip kart is indian company they can speak only in english they dont know regional langauges but this is indian company lot of customers are facing with flipkart see this story is big but this is true

I will be out of station on monday for one week i beg you consumer to take action against flip kart and refund the money iam attaching screen shot how flipkart is cheating customers every time when we calling their executives their response is our system is down call after 1 or 2 hours

Aug 20, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jul 15, 2017

Updated by bobbyju Sir this is my order Id Od[protected] I have ordered this product on July 11 2017 i was ordered Reebok ultra speed shoes for 2469 Rps but this flip kart people have send me different Reebok shoes with different price tag box i was complained this on same day within 1 hour they told me that they will take the product and refund the amount immediately i explained them clearly what product i have received and i ask them send mail to courier person also they have informed me we have escalated the issue to courier team also but they told me this will happen within 14th july 2017 but they have promised to pick up product only on 15th July 2017 that courier person came to my home and he was refused to get product from me because he dint get mail from flip kart so we cant pick up the order this type of issues we are facing often from flip kart and e kart people this people are trying to loot money from customers. we are explaining problem about the products to flip-kart and they are asking apology for their mistake and telling that courier person will come and pick up the order after courier person came but he was refused to take that product saying that we dint receive mail from flip kart after talking with customers executives they are telling that sorry we will solve the problem in next 24 hrs this is the way this flip kart people and e kart people are trying to cheat customers even though e kart office persons is complaining this is happen in flipkart not only for me lot of customers are facing this type of problems in flipkart so i request consumer court to take action against flipkart for cheating customers very badly i have every proof with me chating voice record screen shots etc i was very shocked to see both flipkart and ekart about fraud chain process

i ask every one dont buy products in flip-kart they and their sellers and courier service are big fraud services even though i ordered mobile 2 days back i just cancelled that order after their fraud activities i ask every one plz be back to get products in flipkart . i can say amazon is best online site to get products they will give respect to customers their first preference is only customers and rest is next if it is amazon they will take immediate action and refund the money. even amazon is Fourign company but customers executives are good and also available for regional languages but flip kart is Indian company they can speak only in english they dont know regional langauges but this is Indian company lot of customers are facing with flipkart see this story is big but this is true

i will be out of station on Monday for one week i beg you consumer to take action against flip kart and refund the money iam attaching screen shot how flipkart is cheating customers every time when we calling their executives their response is our system is down call after 1 or 2 hours

Verified Support

Jul 17, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Jul 17, 2017

Updated by bobbyju Today They have promised to pick up product from me and refund the money even i asked them lot of times did you share mail to e kart people they have informed we already shared this product issue to e kart this time that mistake will not happen again we are sorry for that previous mistake but today wishmaster came to my home and he did same process once again he refused to get product from my dad saying that that he didnt receive mail from flipkart so far this reason we are refusing to pick up product and he told flipkart people has not updated anything to us so this is they are trying to cheat customers again and again this process is going on for more than 5 days again i called flip kart executive and chat and they are telling your issue will be resolved within 2 days aim really upset on flip kart aim having their chat recordings etc with me how they are cheating their customers they told me if wishmaster rejects once again we will take action against ekart manager but hear big fraud is flipkart when i said this they told me to wait for 2 days issue will be resolved and they have given me request number IN[protected] only they are giving reference number but try to cheat me very badly they have not yet called me regarding this issue from the begging i was calling them about my product i ask consumer to take action against them they are trying to cheat customers badly iam ready to do whatever against flipkart
sharing scrren shots of chat

Verified Support

Jul 20, 2017

Flipkart Customer Care's response The product has been picked and refund is completed hence closing case

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My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Pl solve this problem vastly

Phone:[protected]
Email :[protected]@gmail.com

Aug 27, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Jul 20, 2017

Flipkart Customer Care's response We had interacted with the customer, and provided the necessary steps to activate the account, hence closing the case.

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I deactivated my account for 1 day then the next day when i wanted to sign in it says inactive account please contact us. When i contact them it says all our executives are busy please try again later every time i try to contact them it says the same thing. How do i reactivate my account all my phonepe cash in that account please help me resolve my problem.

Aug 21, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

Flipkart Customer Care's response Hi Team,
We are unable to find order detail or register contact number for given complaint.
We request you to get in touch with our customer care team on below detail.
We're available 24 hours a day.
[protected] or[protected]
Email :- [protected]@flipkart.com

Jul 21, 2017

Updated by Zoh I deactivated my account for 1 day then the next day when i wanted to sign in it says inactive account please contact us. When i contact them it says all our executives are busy please try again later every time i try to contact them it says the same thing. How do i reactivate my account all my phonepe cash in that account please help me resolve my problem. Account is zohaer.[protected]@gmail.com.

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Z

Zoh

from Bengaluru, Karnataka

Jul 21, 2017

I deactivated my account for 1 day then the next day when i wanted to sign in it says inactive account please contact us. When i contact them it says all our executives are busy please try again later every time i try to contact them it says the same thing. How do i reactivate my account all my phonepe cash in that account please help me resolve my problem. Account is zohaer.[protected]@gmail.com. PLZ help

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Address: New Delhi, Delhi

I had ordered micromax a106 battery, which order id is od[protected] and
Invoice no is fomcbdl[protected]. Now it's only 30 days battery got inflated and showing irregular fluctuation in battery percentage. Company have only 10 days exchange time.in that short period problem may not occur. Any item must have at least six months or three months currently or warranty. I paid for a dama
Ged battery. Please exchange my battery.

Aug 26, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Jul 20, 2017

Flipkart Customer Care's response We have interacted with the customer, apologized for the issue, customer having issue with the battery, informed the 10 day replacement policy is over and informed him to get in touch with the brand. As info is been provided, closing the case.

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Address: 700073

Website: your company is very better than Amazon and my request to replacement wrong product delivery todat

My hair is replacement today and wrong product

Jul 15, 2017

Updated by babh Nova hair dryer was damage my request to replacement

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Address: 560068

Website: flipkart.in

Sir/mam..,
I have purchased a mobile set i. E. Redmi note 4 from flipkart on 16th may 2017. And during that period flipkart provides an offer of mmt voucher of 2500 rs. But till now i didn't received any voucher. The last deadline date of sending voucher is 30 june 2017. But they didn't send the gv till now. Almost daily i contact with flipkart with their call support facility and their representative assured me that their back end team will contact me and most of the time they didn't contact me and if they contact they assured me to send voucher within 24-48 hours. But in actually they didn't send. They are only making fool to peoples by telling about these offers. Please helo me as soon as possible...
I shall be very thankful to you...

Aug 26, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jul 17, 2017

Updated by Chinugarg894 Hii..,
After complaining with you., one of the back end team representative of flipkart call me and assured me that they will send me mmt vouchers within 24-48 hours. It was assurance given by them but they didn't send me voucher as usual. Now after 48 hours of their call i again contact them via call and now they again tell me that one of our representative will call you back. But as i tell they give me assurance that they send vouchers by 48 hours but they didn't send it. So please help me as i am in a big trouble. Please help me to provide MMT vocher of 2500 rs as soon as possible..
I shall be very thankful to you...

Verified Support

Jul 17, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Jul 20, 2017

Flipkart Customer Care's response The team have worked on customers issue and the voucher have been sent to customers email Id and the issue got resolved.

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Address: New Delhi, Delhi, 110055

Website: Flipkart.com

I send many mail last 75 days to flipkart and phone pe both but flipkart said contact to phone pe and phone pe said contact flipkart for refund money rs 474which was paid cash to delevry person when priduct arrived and paid also phone pe app which was flipkart infome us they refund due to no update in syatem i need ro pay cash to delevey person rs 474 after call amd conform to flipkart help center and they inform me to pay cash to him as they have recoding i guess for this. Now almost going to 3 month in this 3 month many many mail send to both companys but they play games with me still i dont get my money back this very bad which i provide each and every details order no flipkart is od[protected] whcih was show cash on delevery. And i paid now i am provide phone pe money was paid true app id p1705181012254128574556. Which paid true phone pe same amount 474. For same again order number so i paid twise them but for this they tack 75 days to conform and till now i dont no who going to refund my money i am tied of this i call many many time both company same answer getting from both side contack latter very bed please find attachment u can find all. Mails and the one i paid true to phone pe reciprt also

Aug 19, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

Flipkart Customer Care's response We will revert on customer complaint.

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Address: Bangalore, Karnataka, 560017

Website: Flipkart

Hi, i ordered an anti glare computer glass back on 8th july saturday, and unfortunately they have failed to deliver the product. My order id is od[protected]. I tried to contact them through mail and customer care, but sadly they didn't pay response to my questions. Now when i am trying to cancel the product, they shows the ' return' option when i haven't recieve my product yet. What do i need to do in such situations.

Aug 29, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Jul 20, 2017

Flipkart Customer Care's response We had interacted with the customer, found that the order was cancelled through self serve by the customer, hence we could not deliver the product. Customer can place a fresh order from the website again.

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Address: Bangalore, Karnataka, 560068

Website: www.flipkart.com

Flipkart order id: od[protected]
Onida 42" led tv
1 july order.
7 july delivery.
10 july technician come to install.
He opened box and tv display was totally damaged he said inform to flipkart for replacement.
10 july i inform flipkart to replace with new tv. Flipkart promised me before 15 july technician come at your home to see the product. No one comes to my home between 10 july to 14 july and 14 july flipkart release fake report and replacement cancelled
Second time i inform to flipkart for replacement

Aug 20, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Jul 20, 2017

Flipkart Customer Care's response We have interacted with customer he confirmed that un installation is completed apologized and informed about the rvp and replacement tat, closing the case.

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Address: Jaipur, Rajasthan, 302024

Dear concern, i have not rec'd my product, order id - od[protected], and when spoken to the deliver boy, every time he don't have swap machine, and when told him that i will complain for this he said u r most welcome to do so. Is this the way to speak to a customer, sorry but not satisfied with services, i need my product today or els will knock yo consumer forum for this.

Aug 26, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Jul 22, 2017

Flipkart Customer Care's response customer complained that wish master was misbehaved. We interacted and apologized for the issue, valuable feedback taken and closing the case.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

My order id is od[protected]
Watch bt[protected]/britex bt[protected] mickero mines analog watch

So one of the two watches is defected the lens is completely broken.
I want an replacement or refund.
As soon as possible
Many times i have ordered things from flipkart and imcidents like this are really disheartening.
Please look in to the matter.

Aug 16, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 15, 2017

Flipkart Customer Care's response We have taken up this case. We will get back to the customer once we get an update on it.

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Address: Firozabad, Uttar Pradesh, 283204

Website: Indian consumer complaint

Dear team,
I got this mobile on 14 july and after using it i found its battery performance is worst and it is continuously heating up and some of the important function is not available or not working properly.
And when i contacted with flipkart guys they said that refund doesn't comes under our policy for mobile and as per their policy i have to carry with this defected product.
Kindly look into this and help me to refund my amount so i can purchase a new phone.
Kindly refund my amount as soon as possible.

Abhay gupta
[protected]

Aug 21, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Jul 21, 2017

Flipkart Customer Care's response We have approved the replacement and it would be delivered to the customer on or before 25th July 2017.

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Address: Chandigarh, Punjab, 160101

Website: Flipkart

Hi,
I have received my order on 11 july and since then i am trying to call in customer care but got no response.
My product is not working and i m regretted to have order it from flipkart.
I have no idea y is it not coming in my order listing u people can look into the matter.
Order message when placed was:-

(Order received: we have received your order for bass king waterproof/s... With order id od[protected] amounting to rs.395. You can expect delivery by mon 10, jul 2017. You can manage your order athttp://fkrt.it/EOLvQ!NNNN)

Order message when delivered was:-

(Delivered: bass king waterproof/s... With tracking id fmpp[protected] from flipkart.com was delivered, today. Click to give feedback: http://ekrt.in/~AKqF!NNNN)

Please contact me if necessary @nikitapuri.[protected]@gmail.com
Ph:-[protected]

Aug 20, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Jul 20, 2017

Flipkart Customer Care's response We had interacted with the customer, apologized for the issue, customer stating she could not return the product from the mobile app, and informed we can do it and replacement approved. Informed the TAT and packing manner. Closing the case.

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Address: New Delhi, Delhi, 110042

Website: Flipkart

Send my bill on my mail [protected]@gmail.com and please do it fast

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Address: Davanagere, Karnataka, 577002

Website: flipkart

Yesterday(14 july 2017) I ordered a phone moto E4 plus, but the order was not showing in orderhistory. I already done payment through Debit card. I want to know the status of the ordered product. If it was not there i will complain against the company.

order id:OD[protected]

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Address: Bangalore, Karnataka, 560037

Website: www.flipkart.com

I recently placed an order by paying the full amount. By mistake the order got canceled. Now, i no where see anything regarding my order. The detail are vanished. I've my money deducted from my bank account.
I called the support and found out that they were not find my order in their servers.

Please help me with the following
I need this product to be delivered to me.
The app doesn't show the order placed.
Customer service representative is also not able to have the order located.
I've paid a huge amount for it.

Aug 20, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jul 15, 2017

Updated by Charan Kumar R My mobile number is [protected] and the email address is [protected]@gmail.com

Verified Support

Jul 16, 2017

Flipkart Customer Care's response We have taken up this case internally and we would call the customer with an update.

Verified Support

Jul 17, 2017

Flipkart Customer Care's response As we contacted the customer and informed we cannot initiate the cancelled order and customer placed fresh order and will be delivered as per scheduled time

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Address: 500008

I have ordered xolo era 2x through credit card Emi option but mobile is complete batary down and touch screen not working, hence I will decide for Mobile ex change, I have purchased mobile invoice is there and registered mobile no [protected] in Flipkart.
Kindly do the needful on priority basis

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