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Flipkart Complaints & Reviews

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Updated: Dec 9, 2025
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Flipkart reviews & complaints page 1829

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Y
youngamans
from Kanpur, Uttar Pradesh
Jun 26, 2017
Resolved
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Address: Yamuna Nagar, Haryana, 135133

Hii,
I had ordered an item on flipkart on[protected] and same got shipped on[protected] but could not get it till now.. Neither i can track the same.. When i contacted customer care on 24th, they say u will get a call back, i didn't get the same. Today when i enquired about my product on the helpline number, the executive just banged the phone and disconnected the phone without listening to me and helping me.. Is it the behaviour with a customer? Is it the the way to deal with a customer? I am really depressed with flipkart. Kindly note i will not be using flipkart anymore and tell my associates also not to deal with flipkart.

Thanks
Aman singla
[protected]@gmail.com
[protected]
[protected]
Aug 5, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2017
Flipkart Customer Care's response
We have taken up this case internally. We will get back to the customer with an update on it.
Verified Support
Jul 02, 2017
Flipkart Customer Care's response
We are sorry for the inconvenience caused. Feedback has been provided. Product is delivered. Closing the complaint.
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    A
    Adv. Prince Mawatwal
    from Noida, Uttar Pradesh
    Jun 26, 2017
    Resolved
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    Address: Ludhiana, Punjab, 141013

    #fmpc[protected] you are fooling me. The shipment company is not comtacting. And it is still in the gurgaon. Secunderabad. How can it come in only few hours to my home. Flipkart is fooling people. I want my honest answer. I ordered an xiomi redmi note 4 phone from flipkart 4-5 days before and was promised to get the delievery on 26 june 2017. The tracking details are still showing it is in gurgoan. How will i recieve it at my home in few working hours only.. I want you to take a strict action against the shipment company and flipkart. As i have read so many reviews about these both that how these are fooling people so much. I request you to please help me in getting my phone as soon as possible
    Jul 30, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jun 26, 2017
    Flipkart Customer Care's response
    We will revert on customer complaint.
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      S
      Shreesh Chaurasia
      from Ramnagar, Uttarakhand
      Jun 26, 2017
      Resolved
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      Resolved

      Address: 201301
      Website: www.flipkart.com

      After 50 times of discussion now they are saying they can't take product back. Product has manufacturing defect and this was explained 100 of times, and 10 times return request was placed but their wish master didn't turn up to take the product back.

      Product has already negative reviews and they don't have hold on seller.

      Looks like fake product: https://www.flipkart.com/adidas-ryzo-30-m-running-shoes/p/itmesr5pcz5akj4n?pid=S...

      Worst experience with you guys.
      Aug 5, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jun 28, 2017
      Flipkart Customer Care's response
      We had spoken to the customer on 26th June. We have informed the customer that we do not created return for used products. Even if we arrange return, at the time of pick up the return will get cancelled due to smart pick up fail. We are sorry, closing the complaint from our side. Hope you understand.
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        S
        Sumant Kumar Sharma
        from Noida, Uttar Pradesh
        Jun 26, 2017
        Resolved
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        Resolved

        Address: Jhalawar, Rajasthan, 326001
        Website: www.flipkart.com

        I ordered dell inspiron 5000 i7 7gen for 64690. They try to deliver it once on 21st i was out of town so couldn't take it. After that i told them to deliver it on 24 they called and said yes but then on 26 they mailed and said that the order has been canceled without concerning me. I already paid for the product and they canceled and said the money will be refunded. How can they cancel my order without asking me and say no after saying they called and said they will deliver my product. Order id od[protected]
        Jul 27, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jun 26, 2017
        Flipkart Customer Care's response
        We will revert on customer complaint.
        My id
        [protected]
        I have placed an Order few days before but still that product has not get delivery at my home & i got the message at my handset that particular product cant be delivered so please look in this matter
        My Tracking Id is FMPC[protected]
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          A
          Aquib hashmi
          from Zamania, Uttar Pradesh
          Jun 26, 2017
          Resolved
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          Resolved

          Address: Varanasi, Uttar Pradesh, 221010
          Website: Flipkart

          Orderd a daniel klein women watch worth rupees 2235 on 20th june and received it on 25th june 2017...
          It was an empty box, opened the box infront fof ekart delivery boy, he said to cotact flipkart cuatomer care, i rais3d a refund request but the reject twice saying we can't process your refund request,,,
          Order id-od[protected]
          Please help me in this regard

          Aquib hashmi
          [protected]
          [protected]@gmail.com
          Aug 5, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jun 26, 2017
          Flipkart Customer Care's response
          We will revert on customer complaint.
          Verified Support
          Jul 02, 2017
          Flipkart Customer Care's response
          We'd like to let you know that the information available on the document did not match with the details on your Flipkart account/ order. Please share a scanned copy of your mention_the_name_of_the_document_PAN Card/Voter's ID/Driver's License/Passport/Aadhar Card for further verification to avoid cancellation of your return request.
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            P
            Paras Chothani
            from Mumbai, Maharashtra
            Jun 25, 2017
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            Address: Mumbai City, Maharashtra, 400054

            Name :- tasneem rupawalla Contact No.[protected]
            IMEI No1: [protected]
            IMEI N0.2:[protected]
            and tax invoice no. is blr_wfld[protected]-09-2016)

            pls send me on my other email id

            paras.[protected]@rediffmail.com
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              A
              Aswini Jena
              from Bhubaneshwar, Odisha
              Jun 25, 2017
              Resolved
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              Resolved

              Address: 760004
              Website: Flipkart.com

              Dear sir/mam,
              I request to refund my money as well as return back your pendrive. I have requested so many times to take back this pendrive to flipkart, but no one responding this, becuse that pendrive is not working properly. Please look this case and solve as soon as possible.
              Flipkart order no-od[protected]
              Invoic no-foyngka[protected]
              Date[protected]
              Contact me as soon as possible.
              Rgards
              Chandan kumar maharana
              [protected]
              Aug 3, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jun 26, 2017
              Flipkart Customer Care's response
              We have taken up this case internally. We will get back to the customer with an update on it.
              Verified Support
              Jul 01, 2017
              Flipkart Customer Care's response
              We have approved the replacement. Closing the complaint from our side.
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                L
                love yourself
                from Coimbatore, Tamil Nadu
                Jun 24, 2017
                Resolved
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                Resolved

                Dear flipkart,

                Due to some specific reason i have disactivated my account today (Honeastly due to mistake it happened).. But now i want it back because i had ordered a cash on delivery parcel and i fear that my delivery will be cancelled. So please deactivate my account.

                Email: [protected]@gmail.com

                Mobile: [protected]

                Also can i get my parcel? Even it is cash on delivery thing?
                Thanks.
                Aug 5, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jun 26, 2017
                Flipkart Customer Care's response
                We will revert on customer complaint.
                Please reactive my account my account is not connect with email it is connect with my phone no so i can not open the flipkart please active my account i
                I want to reactivate my flipkart account
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                  MohammedJaveedBasha
                  Jun 24, 2017
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka, 560034
                  Website: www.flipkart.com

                  Hi Flipkart,
                  Order ID - OD[protected]
                  Product - Bajaj 15 L Storage Water Geyser

                  I have ordered the Bajaj 15 L Storage Water Geyser in Flipkart, but it is not yet delivered, lot of times i have called to customer care but they were saying that it will deliver with in 2 days for first time. after 2 days again called they said 1 day again. Again called they said 12 hours.

                  How many days and hours I have to wait for the flipkart? I was in belief that Flipkart can deliver any where but I have really worrying about my product.

                  Kindly consider the request and let me know is it possible to deliver or not.
                  If not able to deliver, kindly revert that we are unable to deliver the product and let me know whether i can cancel the product or not?

                  Order ID - OD[protected]
                  Product - Bajaj 15 L Storage Water Geyser

                  Regards,
                  Mahaboob Basha
                  [protected]
                  +2 photos
                  Jul 31, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 26, 2017
                  Flipkart Customer Care's response
                  We have taken up this case internally. We will get back to the customer with an update on it.
                  "Your shipment[protected] ordered on www.flipkart.com will be delivered by us today. Regards, Ecom Express" for reference. I have ordered and received a mobile charger which is not working I.e not charging when we connect the mobile phone with charger.
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                    A
                    abhishekamazon761
                    from Rohtak, Haryana
                    Jun 24, 2017
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka, 110009
                    Website: www.flipkart.com

                    I placed a prepaid order for an Apple Keyboard for Rs.4500 vide OD[protected] on 8th June 2017. On 15th June, I received an empty box. I placed a request for a refund however contrary to my request, Flipkart offered me a replacement. On 21st June 2017, the replacement order got cancelled and the product was courier returned to the seller. I received a cancellation mail where it was stated that I will receive the refund. I had already paid Rs. 4500 on 8th June and I have no confirmation or information regarding the refund yet. Every time I am calling Customer Care, they are saying that backend team is looking in the matter and ask me to wait for 24-48 hours. It's been almost a month and I have no information as to about the money I paid. I seek a complete refund of Rs.4500 as soon as possible.
                    +2 photos
                    Jul 30, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 26, 2017
                    Flipkart Customer Care's response
                    We will revert on customer complaint.
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                      S
                      Seshu A
                      from Mumbai, Maharashtra
                      Jun 24, 2017
                      Resolved
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                      Resolved

                      Address: 600100
                      Website: Flipkart.com

                      I bought panasonic eluga ray from flipkart. I found after receipt over heating issue with device. When i gave complaint to flipkart, one technical person came to house and checked device. He kept mobile for about 10 minutes in video mode and took snap of display. Display showed 38 degrees after 10 min video while charging 41 degree. He said they will not replace till 50 degree. Product replacement will happen after 50 degrees only. They were not ready to return even i gave complaint within 10 days of receipt as per their procedure.

                      I called to flipkart to speak with seniors but they didn't allow me.

                      This mobile gives temp 41 to 42 degrees except idle condition. Its quite difficult to hold and keep at ear while speaking and its serious health concern as well

                      Please help us to resolve this issue immediately.

                      Order number is od[protected], purchased on jun 09 2017.
                      +1 photos
                      Jul 30, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 26, 2017
                      Flipkart Customer Care's response
                      We have taken up this case internally. We will get back to the customer with an update on it.
                      Verified Support
                      Jun 29, 2017
                      Flipkart Customer Care's response
                      As per the mentioned complaint there was technician visit was arranged and technician confirmed that the issue is resolved but customer was not happy hence return request was cancelled hence case stands resolved.
                      Flipkart blocked my account without any reason nd now I m unable to reactivate it nd nobody is helping me from customer care centre... seriously flipkart cheats people.they do it so I can't return a product which was purchased on 24 Oct recently nd it has size fit issue
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                        R
                        Rajib_Qualitasae
                        from Ranchi, Jharkhand
                        Jun 24, 2017
                        Resolved
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                        Resolved

                        Address: 560034
                        Website: www.flipkart.com

                        I had booked Asus Zenfone 2 ZE551ML order number[protected] through Flipkart on 15-06-17. I received the phone on 17-06-17. But to my surprise after opening the phone I found that the seal was broken indicating that I had received an used phone!! I reported this problem and talked to customer support requesting a replacement. I was informed that the phone will not be replaced due to unavailability of the same but as per the guarantee, I will get refund. I was assured that reverse pickup will be arranged in next 48 hours. But none turned up so I lodged a written complain to Flipkart customer support on 19-06-17.Then I was told reverse pickup will happen in next couple of days.I had cancelled all my pre scheduled works waiting for the Flipkart personnel to come and take back the phone. Flipkart personnel came but did not take back the phone since the IMEI number mentioned in the invoice and the mobile did not match!!
                        Henceforth I have been complaining daily to Flipkart to sort out this issue but I suppose no one from the team is even bothered about the customer dissatisfaction.
                        This is totally unaccepted from any company and would like this issue to be sorted asap.
                        +1 photos
                        Jul 31, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 26, 2017
                        Flipkart Customer Care's response
                        We will revert on customer complaint.
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                          N
                          Nikita Saha
                          from Mumbai, Maharashtra
                          Jun 23, 2017
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka, 400093
                          Website: www.flipkart.com

                          I had ordered a insane back cover for leeco le 3 pro multicolor isle3pupp0177 order item id [protected], and as stated on the website, i had expected the cover to fit my phone. Much to my disappointment, the phone cover did not fit my phone at all even though it matched all the specifications as stated for the product, and i'd received the item i had asked for. Very disappointing product and inadequacy exhibited by flipkart, and i request you to change the dimensions of the said product to fit the phones they are ordered for.
                          Jul 31, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 24, 2017
                          Flipkart Customer Care's response
                          We are unable to find any order details. We request you to get in touch with our toll free number[protected] for further assistance.
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                            Pardhasaradhi6
                            from Hyderabad, Telangana
                            Jun 23, 2017
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                            Address: Bangalore Urban, Karnataka, 560067
                            Website: www.flipkart.com

                            I have ordered an iphone 6s 32 gb - gold on 20 june. (Order id od[protected]
                            We have received the order on 22-june this was delivered by madhu from ekart. When we have opened the item and found that the product was missing
                            There was a powder packet inside. We have reported the issue to the as soon as we have realised. When we followed up with customer care the answer we have received was "we’d like to let you know that your request for a replacement of cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item"

                            The team also updated that this is investigated an closed as we are sure that the order sent which was not without the product. This was an irresponsible answer which was responded to a customer.

                            Imei:[protected]
                            Order id:od[protected]

                            We request you to please treat this complaint with high priority and resolve the case.

                            We are highly disappointed with response of flipkart.
                            +3 photos
                            Flipkart customer support has been notified about the posted complaint.
                            Jun 25, 2017
                            Updated by Pardhasaradhi6
                            We are going to approach media on tuesday if this is not prioritised soon!
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                              Sriharsha Peddireddy
                              from Kavali, Andhra Pradesh
                              Jun 23, 2017
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 560034
                              Website: www.flipkart.com

                              I have cancelled a booked order for mobile handset priced rs36900/-. Flipkart costumer care personnel told that my money was refunded and gave me the transaction code also. On enquiry with my bank they told me my amount not credited by flipping as it was a failed transfer transaction. I have sent an e-mail along with a bank statement and a letter from the bank regarding no such transfer being done to my account. Despite my repeated submissions to flipkart there is no response from them.
                              Jul 31, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 24, 2017
                              Flipkart Customer Care's response
                              We have taken up this complaint internally. We will contact the customer shortly.
                              Verified Support
                              Jun 29, 2017
                              Flipkart Customer Care's response
                              We have interacted with the customer and the Bank and addressed the issue, and issue resolved. Closing the case.
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                                M
                                mayank2121
                                Jun 23, 2017
                                Resolved
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                                Resolved

                                Address: 201002
                                Website: www.flipkart.com

                                I have ordered a samsung led tv 32 inch on 17 june 2017 and the order was prepaid and i have already paid the full amount of the product but to my surprise today after several calls to flipkart no engg came to install instead i have to make a complaint to samsung wherein samsung has sent their service engg the led to was broken as he opened the box. Now flipkart is not providing me proper reasolution or solution. Even now i want my money back. As flipkart is not interested in giving my money back or product. Please help me as i have spent approx 19000. Rupees for a broken box that is not a tv.
                                Jul 30, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 24, 2017
                                Flipkart Customer Care's response
                                We have taken up this complaint internally. We will contact the customer shortly.
                                I have purchased a Samsung LED 32" TV in May, 2017 from Flipkart and the order id was OD[protected]. When I tried to use the USB Port, my pendrive was not working. I called Samsung Engineer who came and told me that the USB panel should be replaced and that he will place the order. Afterwards, I have been receiving only messages from Samsung that the Engineer has been assigned. Today, Mr. Inder of Kaiser Electronics (Samsung Authorised Service Centre) came and told us that the USB port is broken and that it is not covered under warranty and they will not rectify or replace it.

                                I tried to contact Flipkart but as usual, all the customer service executives are busy and asked me to contact tomorrow message I received. The engineer told that may be the port would have been broken at the time of transit from their factory and no one would have noticed till I tried to use it. He further told to contact Flipkart.

                                Kindly help in getting the problem resolved immediately.

                                Thanking you,

                                With sincere regards,
                                S. Balasubramanian
                                Mobile: [protected]
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                                  Mohd Raziq
                                  from Ghatampur, Uttar Pradesh
                                  Jun 23, 2017
                                  Resolved
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                                  Resolved

                                  Address: Jaunpur, Uttar Pradesh, 222001
                                  Website: www.flipkart.com

                                  I buy 3 shoes but i recived i different shoes i buy casul red shoes want i recived blue sport shoes and the other 2 shoes was very poor poorest qulilty the orignal flag was not on shoes and the the al symbols on shoes half i pay cod but when i returnt there was no option of refund my money on cod very shamefull feedback of my on flipkart i[censored] r really a gud service then provide me a cod on those shoes and refund my money back.
                                  +2 photos
                                  Jul 31, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 26, 2017
                                  Flipkart Customer Care's response
                                  We have taken up this case internally. We will get back to the customer with an update on it.
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                                    Seshu A
                                    from Mumbai, Maharashtra
                                    Jun 23, 2017
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 600100
                                    Website: Flipkart.com

                                    Hi,

                                    I had purchased panasonic eluga ray on 9th jun. Delivered on 11th jun. I found after receipt over heating while usage about 40 to 43 degrees temp. Its very difficult to hold or keep near ear while speak.
                                    After i gave complaint 21st of jun one engineer from flipkart came to home on 22nd of jun and kept on about 10 min video mode (First one duration 5 min and second one duration 7 min) by small gap between 2 videos and checked temp found 38 and while charging 40 deg. He took snaps for witness and sent his flipkart office.

                                    Finally they declared based on report given by engineer device can't replace because below 50 degree temp found. Above 50 deg only they will give replacement and closed matter.

                                    I tried to speak to senior official in flipkart on 22nd but they did't allow me to speak.

                                    Regular usage of mobile with 42 deg radiation will damage my health. Please help me to resolve this issue.
                                    +1 photos
                                    Jul 31, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 26, 2017
                                    Flipkart Customer Care's response
                                    We will revert on customer complaint.
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                                      Jigar Patel 392
                                      from Ahmedabad, Gujarat
                                      Jun 23, 2017
                                      Resolved
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                                      Resolved

                                      Address: Ahmedabad, Gujarat, 380009
                                      Website: www.flipkart.com

                                      I purchase buckaroo shoes from flipkart on[protected] in 30 days return policy.in that right shoes is looking fake so i raise return request on[protected]. On[protected] i received text that your return pickup is canceled and you want to keep product with you. I can't understand that without any conversation how can they cancel my return request. After that i go for my corporate training and come to[protected]. Once again i raise return request on[protected] and this time pick up person come to my address and told me that i will come to on 4 o'clock. On 4 o'clock i received text from flipkart that my pickup is canceled and there is no any reason. I call to customer care and they said that we pick up it before 7 o'clock and they will not aware of canceled pick up. On[protected] my 30 days return policy expire and i know after that flipkart says as usual "sir we can't help you now".

                                      I have same company shoes - same model from last 2 years and in that there is no issue. But frist time i purchase from online i received fake product. I think they will take advantage of reputed company's name.
                                      +1 photos
                                      Jul 30, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 26, 2017
                                      Flipkart Customer Care's response
                                      We have taken up this case internally. We will get back to the customer with an update on it.
                                      Verified Support
                                      Jun 29, 2017
                                      Flipkart Customer Care's response
                                      Informed cx that we had called Wish Master and he gave us confirmation that the product is used and Zipper is spoiled, cx said he has to use it to see the shoe quality, informed we wont be able to pick it up, Hence closing the case.
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                                        B
                                        BINU VN
                                        from Ernakulam, Kerala
                                        Jun 23, 2017
                                        Resolved
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                                        Resolved

                                        I have purchased redme note 4 (4gb 64 gb) from flipkart on 7th june 2017 and delivery scheduled on 17 th june 2017, but on 16 th june 2017 the courier partner (Ekart logistics, aluva) returned the item to flipkart mentioned "unable to deliver the item - address not found" but previously i have purchased 5 nos lenovo phones from flipkart and these items are delivered to me within the right time, with the same address
                                        Jul 31, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 24, 2017
                                        Flipkart Customer Care's response
                                        We have taken up this complaint internally. We will contact the customer shortly.
                                        Verified Support
                                        Jun 29, 2017
                                        Flipkart Customer Care's response
                                        We understand your concern regarding the delivery of your product. We are sorry to let you know that your shipment was cancelled as the courier service provider 'EKart Logistics' could not deliver it due to not serviceable. We request you to kindly place a new order once the product back in stock with the different pincode so the seller can make sure that the item is delivered to you. While we may not be able to provide you a definite time frame for its availability, we would request you to visit our website/app frequently to check our product listings. Also, we want to let you know that the shipping by the sellers are automated and courier selection is based on seller's location and the type of product. Because of which they'll not be able to ship your order through a specific courier partner. Hope you'll understand.
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