Flipkart Complaints & Reviews

Address: Kolkata, West Bengal, 700075

I purchased new samsung galaxy j5 2016 smartphone
Received 19/06/2017 but phone defective i requested replacement my phone 23/06/2017

Tecnichian visit 29/06/2017
Problem
Obs. Phones reset ani apter 1 hr continuesly & betray pin dameg band
I want to many refrand.

+3 photos

Jun 30, 2017

Updated by Siddhartha Mondal Plles my many refrand

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Address: Jaipur, Rajasthan

Website: www.flipkart.com

Hey

I bought a Dell Inspiron 5559 laptop from Flipkart on 13/june/2017 order id =OD[protected] but when I get the laptop its camera is not working and created a returned request on 26/june/2017

First, they claim they will debug the laptop and check what's the issue after that a technician come and check the camera and conclude its camera is defective (Hardware default ) and they need to change the camera after unbundling the laptop which I rejected because still it's in 10 day replacement warranty but they rejected to replace the laptop as per their policy

I emailed Flipkart much time but they didn't even reply to mail.
this is the worst service I ever get from any eCommerce company
They have completely fake return policy

##flipkart #flipkartfraud

Aug 16, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2017

Flipkart Customer Care's response We have already taken up this case. We will get back to the customer once we get an update on it.

Verified Support

Jul 03, 2017

Flipkart Customer Care's response We have interacted with the customer, provided the replacement and hence closing the case.

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rahul311090

from Mumbai, Maharashtra

Jul 1, 2017

Till now i only get a mail from flipkart that they will look into it very soon but they are not a bit concern about the issues i am facing due to this am a software engineer and due to non availability of my laptop am not able to work
but as i trust flipkart and paid before the delivery (online payment) now they will not entertain me no matter they deliver faulty product

i will never buy anything from flipkart now they ruined their quality and broke the trust of customers

i only bought this laptop from flipkart due to their image to deliver product on time with quality assurance and the worst is they have assured this laptop on their website

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Address: Bangalore, Karnataka, 147001

Website: Www.flipkart.com

I bought redmi note 4 mobile. So i got a promotional coupon of 20% discount coupon. After two days I placed three orders on flipkart during super sale with big discounts. But flipkart cancels my all three orderes. And told me that if i want those orders, i have to place new orders at higher rates. I don't know weather i will get justice or not. But flipkart really hurted me. . Will never buy anything from them..

Aug 15, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2017

Flipkart Customer Care's response Our team is unable to find any Order details. We request you to contact our customer support team in our toll free number :[protected] with registered mobile number.

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Address: Dakshina Kannada, Karnataka, 574144

My flipkart account has been deactivated and now I want be activate it but it is not activating .My flipkart account connected with my mobile no. It is not connected with email and when I enters the mobile no. and password it shows me "Account is inactive contact the customer support to reactivate it"
Plz solve this problem as soon as possible.

Mobile number :[protected]
Email : [protected]@gmail.com

Flipkart customer support has been notified about the posted complaint.

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Address: Dakshina Kannada, Karnataka, 574144

I am using Flipkart from past 3 years .. but now it suddenly stopped it's working . I can't order anything in Flipkart now . My Flipkart account is inactive . Even I can't create new account also . I don't know what is the problem . Whenever I used to login with app it shows account inactive please contact customer support . Please help me to get back my account . I fed up by this problem . Please reactivate my account.

Aug 5, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2017

Flipkart Customer Care's response Our team is unable to find any Order details. We request you to contact our customer support team in our toll free number :[protected] with registered mobile number.

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Gunnam vijay

from Vijayawada, Andhra Pradesh

Jul 22, 2017

My phone login [protected] problem plees my account refresh

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Address: Gurgaon, Haryana

Website: www.flipkart.com

I bought micromax canvas silver q450 phone from flipkart.it was written that it is 4g volte n supports jio.but now it is not working with any 4g network..neither with jio nor with other carriers like airtel.the customer care executive refused bluntly when i asked him for refund n replacement...wtf will i do with that phone now..this is really discouraging..flipkart experience was worst.i will never ever order anything frm flipkart now..
You guys are not worried about your customers.

Aug 5, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2017

Flipkart Customer Care's response Our team is unable to find any Order details. We request you to contact our customer support team in our toll free number :[protected] with registered mobile number.

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Address: Hyderabad, Andhra Pradesh, 500058

Website: Consumer Compliaints

Hi I have purchased mobile on 31st, Dec'2015 Lenovo Vibe P1. I have lost my mobile so kindly help me with IMEI number, My order details as follows:

Shipment Tracking ID: FMPP[protected]
order OD[protected].

Sir I have lost my mobile today. Kindly do me the needful with some tracking of mobile locations. Only you can help me in these regards please sir.

my details are: pari.[protected]@gmail.com (Nagesh-[protected])

Aug 10, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2017

Flipkart Customer Care's response Our team is unable to find any Order details. We request you to contact our customer support team in our toll free number :[protected] with registered mobile number.

Verified Support

Jul 09, 2017

Flipkart Customer Care's response We have checked with our team and we see that customer has got the invoice from our side. Closing the complaint.

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Address: Kolkata, West Bengal, 700150

Website: www.flipkart.com

Hi have bought a spacewood queen size bed but i haven't received any installation after waiting for almost 2 weeks then i called them and came to know my ph no was wrong then i updated my phone number and they assured me i would get a call within 24 hours which i never got then i added an alternative number but still i didnt get any call and each and every customer care person says you will get update within 24 hours and its kept on high priority now its more than 128 hours but still no update on installation. I am really fed up with flipkart service. the worst experience i had in my life. Please help me to resolve this issue. If the installation is not done they I want the product to be done with refund.

Aug 5, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2017

Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update on it.

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Address: Vizianagaram, Andhra Pradesh, 535001

Website: www.flipkart.com

Hello,

Tracking Details - FMPC[protected]
(OD[protected]
OD[protected]
OD[protected]
OD[protected]
OD[protected]
OD[protected]
OD[protected]
OD[protected]
OD[protected]
)

in my myntra sale 3 days i placed some orders with wasteing my time. now the parcel reached our destination...but they saying the parcel shows RTO status.when i spoke with customer care they cancelled by seller..than i ccant understand why you people put fake offers...almost 3 days regularily checking offers in app..and keep orders for my family..even i put more cloths for birthday..but suddenly you cancelled and spoiled my mood...
even i frequent buyer in flipkart...you can my orders history...and always i suggest my neighbours to buy in flipkart only...

but today the things going worse...

please do favour to deliver my product asap...again i cant place fresh order for that hiking prices..

you understand my problem i hope..

-Thank you

pls do positive reply

and call me @[protected]

Aug 20, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2017

Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update on it.

Verified Support

Jul 10, 2017

Flipkart Customer Care's response customer complained for order cancellation. We interacted and apologized for it and informed it was cancelled as seller unable fulfill the request and requested to place fresh order by checking new offers. customer agreed and closing the case.

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Address: 641035

Website: www.flipkart.com

Hi there,
We have ordered this shoe - Aero AMG performance running shoes. with the size of 9. This was ordered on june 8th. the delivery was supposed to arrive on june 11th which was postponed and we got it by june 14th. The size of shoe was 7. We requested for return. for which i had to come from office leaving all my work to collect the order. and do the same like leaving all my work to return the order. We replaced the order and got back the shoe with the same size. Frustrated with the service. We decided to give it another shot, this time the available size was only 8. So we thought of adjusting and have the shoe with size 8. This also did'nt work out. We got the shoe with same SIZE 7. We had to do this around four times. Frustrated with the service we decided to get refund.
This issue has got me into mental stress and i had to walk around a kilometer to have the transaction. and also get permission from my office everytime. We need penalty from flipkart.

+1 photos

Aug 12, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2017

Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update on it.

Verified Support

Jul 10, 2017

Flipkart Customer Care's response As per the complaint customer raised a online return request was raised from the customer after pickup refund was given necessary feedback shared to seller for the same.

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Address: 110030

Order ID: OD[protected]. (Delivered on Jun 06, 2017)
Product: Ziyaa Casual Self Design Women's Kurti.
Incident: IN[protected]

I have requested for exchange on Jun 08, 2017 but pickup guys rejected pickup due to price tag missing which was not come along with product. I have write down many mails and make many calls and raise complaints regarding my issue for your customer care but every time they insure that my product will picked up this time but nothing happening pickup guys come and check checklist and reject product pickup due to price tag missing. This is happened 5 times.

They are just wasting my time each and every time. I want to take legal action against such kind of issue.

Aug 4, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2017

Flipkart Customer Care's response We have interacted with the customer, regarding the post. The complaints facing size issue and when the return is created the WM is canceling the pickup due to price TAG missing. The customer complaints the price TAG was not shipped along with the product. Apologies and info new return request will be raised and info regarding the packing manner, info regarding the return Refund TAT. The customer agreed. Hence closing the case.

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Address: 625009

Website: www.flipkart.com

Dear Sir,

I had placed order of purchase 2nos VR Glass box thro flipkart portal and COD paid amount of Rs.910/-. But I opened the package it have only one quantity of VR box in parcel.

kindly rectify this problem and short it quickly.

Also mentioned our Order details for your kind reference as below,

Customer ID: OD[protected]
Courier AWB No:FMPC[protected]

Aug 11, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jun 29, 2017

Updated by mr.nandhu my moblie no:[protected]

Verified Support

Jul 05, 2017

Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update on it.

Verified Support

Jul 11, 2017

Flipkart Customer Care's response customer complained that he has received only 1 quantity. We interacted and processed replacement and closing the case from our end.

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Address: 122017

Website: flipkart.com

Hello All, I had been a very loyal customer for Flipkart and liked their service however I had very bad experience on my recent purchase, I ordered 6 item and they cancelled it and that too after shipment. After the cancellation when I called them they have no idea why the cancellation was done, I am very disappointed since I could have purchased the same items from other website as they were too running the discount. Flipkart you have lost a loyal customer.

Please buy at your own risk they may cancel the order at their wish.

Thanks,
Abhishek
[protected]

Aug 11, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2017

Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update on it.

Verified Support

Jul 10, 2017

Flipkart Customer Care's response We are sorry to let you know that your order for products have been cancelled as the sellers were unable fullfil due to unavoidable circumstances. The seller has refunded the above-mentioned amount back to the source and it will be credited to the respective sources by July 07, 2017. If you wish you can place fresh orders and we will make sure that they are delivered to you on time. Hope you’ll understand.

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J

Jhantu Pal

from Kolkata, West Bengal

Jun 29, 2017

I have brought the phone but after 1 month it stopped working and it was not starting only the logo ADCOM is coming and then it was not going forward

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Address: 673592

Helo sir the rich club watch l purchased
Shipped: Your Rich Club Set Of Two C... with order id OD[protected] has been shipped and will be delivered by Thursday, Jun 22, 2017. You will receive another SMS when the courier executive is out to deliver it. Track your shipment here http://fkrt.it/AZ!QfTuuuN. This was damaged product when l get.l already registered complaint .but there was no response from your side.so please kindle refund me

Aug 27, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2017

Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update on it.

Verified Support

Jul 10, 2017

Flipkart Customer Care's response As per the tracking id the product was delivered to customer on 14 th Jun and customer reached us on 6th of july, hence we have informed we cant take any action hence case stands resolved.

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I have ordered oppo f3 plus on 23rd June and expected delivery showing 27th June even product is received by ahmedabad delivery hub by 27th June still they have not delivered by 29th even I didn't get any call from ekart I have bad experience with flipkart and if product not delivered by 29th I will complaint about it to the consumer forum

Email id [protected]@gmail.com
OD[protected]

Aug 10, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2017

Flipkart Customer Care's response We have already taken up this case. We will get back to the customer once we get an update on it.

Verified Support

Jul 03, 2017

Flipkart Customer Care's response Interacted with the customer, and the product got delivered on 29th, hence closing the case from our end.

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Address: 411027

Website: Flipkart.com

Faulty phone Le Max 2 was delivered in which the fingerprint sensor wasn't working. I initiated replacement request, and after technician visit it was replaced.
The new replaced phone is also another faulty phone again.

Now when I want return/refund, the request is rejected with giving reason as Flipkart 10 days replacement policy is applicable for only 1st product and told me to go to LeEco service center instead.

That's how Flipkart always give faulty phone as replacement and then asks customer to visit service center. Flipkart is just clearing faulty phones like this.

Why should I go to Service center when the sensor is faulty from day 1, just out of the box. The product is defective and it should be replaced; also as the replacement product is defective, it should be returned and complete refund should be given.

Sep 5, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jun 23, 2017

Devika D's response dress not fit. colour differ and material differ

Jun 23, 2017

Devika D's response reactivite my flipkart account

Verified Support

Jul 03, 2017

Flipkart Customer Care's response We have interacted with the customer, he was saying that Finger sensor is not working, info given as per the terms and conditions, one replacement has already been provided, you will be directed to a brand service centre to resolve any subsequent issues. Hence closing the case.

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P

prabhatkk

from Kolkata, West Bengal

Jun 29, 2017

same situation...bt they doesn't change my phone instead of rejecting my replacement request...even i have lots of problems in phone the main the software problem, processor problem so many other minor problem like 4g volte, battery and fringerprint sensors problem.Although i have written document form the authorized leeco service centre in which it was clearly mention that the phone is defective...bt they cancel my request by saying that it is not valid...now i hav job sheet too...

Faulty Le Max 2 phones(ORIGINAL AND REPLACEMENT) received from Flipkart - Comment #2772820 - Image #0

Faulty Le Max 2 phones(ORIGINAL AND REPLACEMENT) received from Flipkart - Comment #2772820 - Image #1

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D

Devika D

from Mannarakkat, Kerala

Jun 29, 2017

I want be reactivite my flipkart account.pl help me

ph.[protected]

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Address: 691523

Website: Flipkart

Company not providing delivery agents number.
they are keeping products 40 km away and saying delivery not possible or mismatch in Pincode and address..
Delivery agents not contacting us.
So that I hav to spend my money first and wait for product and they say delivery not possible and returning the item..
It's the third case..
Money is with flipkart for 21 days..
The same thing happened to my friends too..

Aug 7, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2017

Flipkart Customer Care's response Our team is unable to find any Order details. We request you to contact our customer support team in our toll free number :[protected] with registered mobile number.

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V

Vmsagar8

from Hukeri, Karnataka

Jun 29, 2017

[protected]@gmail.com password [protected] this account is blocked I don't know what the reason I need my account back so the customer care of flipkart you need to reactivate my account please I need to buy more products in flipkart please resolve this soon... Yours faithfully -Sagar vm

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Address: Jaipur, Rajasthan, 302022

Website: www.filpkart.com

I purchased an item in Flipkart on 19th june 2017 with Order id: OD[protected]. But my order was cancelled on 20th june they said that they refunded my amount Rs.13999.00 and it will reflect in 6 working days. It has been 10 days but still I didn't get my refund and they was assure me by mail that they resolved my problem within 29.06.2017, 10:30 am.
but problem is not solved till now.

Flipkart customer support has been notified about the posted complaint.

Jun 23, 2017

safwan khan's response Huawei ascend g7-l01 back cover is not avilable on your flipkart

Jun 23, 2017

Babu K R's response Ordered item is Dynore insulated hot & coldwater bottle 1000ml. But supplied bottle capacity is below 1000 ml. This is cheating, so refund is required.
Order ID is [protected]

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B

Babu K R

from Bengaluru, Karnataka

Jun 29, 2017

Ordered item is Dynore insulated hot & coldwater bottle 1000ml. But supplied bottle capacity is below 1000 ml. This is cheating, so refund is required.
Order ID is [protected]

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S

safwan khan

from Delhi, Delhi

Jun 29, 2017

Huawei ascend g7-l01 siolid transparent back cover is not avilable on you site please avilable on your flipkart .

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Address: 752055

Website: www.flipkart.com

Sir, i ordered an f gear luxur 25l bagpack
On 26th june but when i went to chek my order it has been canceled although i didn't do it, is thare anything wrong with flipkat tha they can cancel anyones order automatically, so i need some help about my problem. I ordered for my small causin for his birthday but now i can't her this qnd thais is totally irritating, so be kind abuot my problem.

Aug 10, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jun 29, 2017

Updated by Utkalranjan Rautaray I ordered an f ger luxur 25l bag on 26th june but when i chek my order today is has been canceled. I ordered for my small cousin's birthday gift but i was surprised by this and this is so irritating. I want my product back to my orders otherwise i will never shop on flipkart.

Verified Support

Jul 05, 2017

Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update on it.

Verified Support

Jul 10, 2017

Flipkart Customer Care's response We're sorry to know about the cancellation of your order. We would like to let you know that your order was cancelled as the seller could not fulfil it due to unavoidable circumstances. For continued trust and support, an extra 20% off* on Flipkart Fashion is available exclusively for you from 1st July to 7th July. Please request customer to check email for more details. *T&Cs apply: 1. This offer is valid until stocks last or till the offer ends. 2. Final price is inclusive of the offer. 3. Offer is applicable on select products and brands. 4. The offer is valid only on Flipkart Fashion and this range of products can be accessed by clicking the following: https://www.flipkart.com/all/pr?sid=all&offer=nb:mp:053177a330 5. User is eligible for the offer only on one unit in the specified time period and is non-transferable. 6. Cancellation of the unit bought under the offer will lead to cancellation of this offer. 7. Sellers from which discount is available: Retailnet, Supercomnet, Truecomretail, Omnitechretail, and WS Retail. 8. All liability with respect to products purchased lies with the respective seller and Flipkart shall not be liable in any manner for the same.

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R

Ram325

from Hojai, Assam

Jun 29, 2017

I have ordered a redmi 4 on 12th june but my ordered is cancil for flipkart.please refund my money 8499
Thanks
Regard
Mohit sharma
[protected]
Bank - ICICI
Through debit card ending number xxxx...2436

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Address: 411046

Website: www.consumercomplaints.in/new_complaint

Dear sir/madam.
With reference to above subject, i mr. Amrut m jadhav placed mobile order on friday, details of my order are as folllows-
Order details
Order id
Od[protected] item)
Order date
Fri, jun 23rd '17 12:01 pm
Amount paid
₹12, 999through cash on delivery

Delivery expected by tue, jun 27th '17
Item has been shipped. Bluedart - [protected]
Tue, 27th jun 1:00 pm lbs road - etail
More details
On tuesday 7pm, i got message, sorry for dealying order, your order will be delivered on 01 july 2017.

I got big loss because of this delay. So this my complaint regarding order. If you cant take necessary action, then i will go at next level customer service teams.

Aug 5, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Jul 04, 2017

Flipkart Customer Care's response We have interacted with the customer, apologized for the issue, informed customer that the shipment is lost in transit and that is the reason for the delay and asked customer to place a fresh order in the next sale. Customer agreed and informed we will try that this does not happen again. Closing the case.

Flipkart Complaints & Reviews

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Flipkart reviews & complaints page 1829

Many refund replacement

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Faulty product delivered by flipkart

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Automatically cancels 3 orders, which were placed during super sale

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Login Problem

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Flipkart app login problem

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No refund or replacement for phone

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I need my IMEI number of my mobile

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Issue with the installation

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Order cancelled with improper reason

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Continuous return of shoe with same size

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No exchange/ Refund due to price tag missing

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Missing Quantity of supply

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Cancellation of order without any explanation

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Rich club watch

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Undelivered on expected delivery time

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Faulty Le Max 2 phones(ORIGINAL AND REPLACEMENT) received from Flipkart

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Delivery information

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Refund not getting

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F gear luxur 25 l bag

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Complaint regarding delay in order

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