Flipkart Complaints & Reviews

We have ordered an iphone 6s 32 gb gold (Od[protected] on 20-june-2017. We have received the parcel delivered by ekart member "madhu".
My mother received the parcel. When she requested ekart delivery person to wait till she opens the parcel the person denied and told my mom that we can return the product incase if something is wrong with the product.
When we opened the parcel we found that the product was missing and instead of product there was a powder packet.

When reached to customer care ([protected]@flipkart.com and [protected]@flipkart.com) none of them are able to advise. We have sent multiple email to them we are fed up with the answers given by them.

Please help us in getting proper justice. We have placed the order through emi. Flipkart team please think how painful it would be for a middle class people to pay emi for 12 months without the product being delivered.

This is very disappointing for a reputed website indulging in such incidents.

It's a turbo charger for moto g5 plus inspite off repeated procedures to activate turbo charge mode device takes 6 hours to get charged need a charger replacement and it happens everytime when i connect my cord to the laptop. From the device help, i followed the instructions provided but still the turbo charge is still not getting charged at all. Thanks

When i first placed an exchange request for a small size they sent me a large size then later when i placed an exchange request for a medium size they sent a large size again and now when i want to exchange it for a medium size they're telling me it's not available when it is available on their site they're saying we cannot exchange for the same size as i've already placed an exchange request for medium size while they sent me a large size

I ordered a samsung handset from flipkart. It came on the estimated delivery date but was faulty when unboxed. The display wasn't working i immediately initiated a replacement due to unavailability of a refund policy. I waited till the estimated delivery date but it never came. At 8:20 pm on the same day i received a message saying the delivery was rescheduled as per request where as i never made such a request. After 15 mins i received another mail stating that i was unavailable at the address during delivery time which is another lie.
When i called the call center again they said that phone will be delivered the next day which too never happened. Again on following up they tweaked their words and said the phone will be delivered as soon as possible. The call center even cut the call several times which shows the professionalism flipkart works with...

I had placed an order for purchase of 2 nos ink catridges of description : dubaria 853/c8767zz catridge-hp compatible. Through order no:od[protected] dated:[protected] andinvoice no: fo044mh[protected] billed on dubaria computors pvt. Ltd. Though the billing is done for 2 nos of catridges and payment charged for the same only i no is delivered. So kindly send the balance quantity or return the extra money taken.

I have ordered oppo f3 plus on 23rd june and expected delivery showing 27th june even product is received by ahmedabad delivery hub by 27th june still they have not delivered by 28th even i didn't get any call from ekart and status showing undeliverable by 1st attemt but they didn't do any attempt for delivery this is redeculious i have bad experience with flipkart and if product not delivered by 28th i will complaint about it to the consumer forum

My mail id is [protected]@gmail.com

We had purchase one LCD from your site, since 2 days tv is not getting switched on we are trying to contact your toolfree no but no response. Is this kind of product your selling to the customers invoice. no F0YSF[protected] dated 16.05.17, product code :-VK97737.
kindly send your service representative who can check and resolve our issue ASAP...

I had ordered from flipkart a week ago. On website it was showing that the ordered will reach to you 27 to 30 june 2017 but order reached before 27 june and i could not because i was out of station. Next day i called customers care then he told that the order will delivered to you in next 24 hour. I waited for my order but in next 24 hours messages come on mobile that your order has been cancelled.
What the hell it is??
I called again customer care he told sorry sir you can place your order again then i open flipkart i saw that price of same order was increased. I did not order. I tried to order from amazon but cod was not eligible so i could not buy because flipkart did not refunded my money.

I keep unsubscribing from the mailers but the system just does not seem to stop. I am absolutely irritated with this stupid company. They should learn the business operations from amazon. Professional and honest atleast when it comes to their servicing standards. A bunch of # sitting there calling themselves a marketing automation specialist. Come to the us with me and check how royally you would be treated when unsubscribe requests are not honoured.

I ordered a product wonder world men's shareware on dt 1 june 2017
Which was supposed to deliver on 3 june
I waited for the delivery till 5th june and left the city for 20 days on 6 th june
In between they delivered my order on 7 june to my home to one of my relative
When i return back on 24 june i received the same packet from my relative
I just open the same and find that the item received is altogether different from item i ordered
I tried to contact to flipkart customer care but failed to do so till today
Today i had a talk with their executive regarding return of this order because late received to me and the the item is different but the executive said that there is no chance of return or replace of this product now

Please register my complain and get arrange to return of this and refund my money back
Regards
Akhlesh jain
[protected]
[protected]@gmail.com

The phone i received had a faulty call speaker. I am unable to hear anything when making a call. There is some manufacturing fault with the device. After just one day of receiving the device i called flipcart flipcart customer care to inform them about the issue and asking for a replacement. Flipcart said they don't have a replacement policy on this device and they asked me to visit the apple service centre. As i keep asking them about the service and they told me to visit kolkata which is nearest nd that is 400 km away from my hometown. As i told them i can't visit kolkata it's so far, so one of the senior executive manger told me to visit one of the service centre which is 5kms away from my home if they will not solve my problem he will give me replacement and that service centre was refusing to do so as they do not provide service to apple phones. And it's been 8 days they are not solving my problem. They are not giving me any replacement nor refund. What will i do now. I m really in a big trouble.

I received a wrong product not as described at site. (Recliner)
Now for last 12 days, every day flipkart customer support executive give some false commitment & then after 24 hours or 48 hours ask for more time.

There is totally zero outcome in last 12 days.

Seller spacewood have 33 negative feedback out of 37
Flipkart is not honoring it's on selling term & conditions

Plz sir man or mam bymistakely i had deactivated my account i want to inactive it again so plz sir or mam inactive or active my account plz sir i had also ordered a case cover so plz sir or mam activate my account sir plz if you will be able to help me i will be thankful to you sir plz sir. Sir plz activate my account as soon as possible plz sir plz sir help me

Flipkart freezed my my account without any notice or information and lapsed my 6000 giftcard that was recived from my friends and family. As my birthday gift. And now i unable to loginmy account i already complaint against it to flipkart but no resolution recived till now.

After that i have received a mail saying that

Hello jitendra,

We'd like to let you know that your recent order has been canceled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would mean that any new order you attempt to place will also get canceled.

We are concerned and would like to understand the issues you are facing. Please reply to this email and we'll get back to you with an update.

Thanks
Flipkart

Regards,
Shoabhi ubale
Flipkart customer suppoort

I am still telling them that was a mistake, that i ordered a item after it was canceled automatically,
I thought that that was mistakingly canceled by me.
And i ordered it again

So please do the favour and allow me to login my account

Jitendra meena
Mob no [protected]
[protected]@gmail.com

I have ordered phone on 9th and i got the very next day, but it had a faulty display so i raised a return request on 16th july 2017 my exchange date was 20th june 2017, they did not kept their promise then i repeatedly called flipkart on 20th, 21st, 22nd, 23rd, 24th twice a day i sent a mail to head department also. But no response on 24th july 2017 one of the flipkart associative cancelled my return request and raised a new one but as usual the product was not shipping at all then on 26th i asked them to send me mail to that if my product is not delivered on the said date then i want my money back, they sent the mail and my product dispatched. It clearly means they were wantedly not dispatching my phone since they dont want to replace the product and even i contacted with the seller he said he was not able access my order. I was harrased and tortured for my phone for around 20 days... When i asked for compensation they said its not their policy and all flipkart executive were arrogant i think flipkart ceo is arrogant so their staff are arrogant, u will never find a solution from flipkart customer care portal they are useless...

This is regarding my two item i am going to share picture also which show last delivery date was 26th june, but its 27june and i did not get my item ever thier excuetive also talk so dirty with consumers. Worst shopping company ever. Order ID is OD[protected] and OD[protected]

Selling defective product no response from the customer service wasted my money asking me to give it the new phone servicing what the heck? Is this a scam return my money or replace ur phone back

Hi, i booked a led tv with order#:od[protected] on jul 22nd (Thursday), delivery confirmed on (Jul 23rd friday 2pm-8pm). I waited for whole friday, i did not get any communication about the dekeay, then i called customer care, he then replied it will deliver again on (Jun25), it also not happened, again called by myself (No communication/follow up from flipkart), again promised to deliver on (Jun 27) and again changed to jun28.

(From jun23 rd to 25 th and then 27 and again changed to 28th).

Do not fool the customers with your false promise dates because i chose flipkart only because of early delivery date appear in portal compared to other e commers sites like amazon, paytm... And also i have some offer codes there to apply which i can get benefit of atleast 5k.

Because of your flase dates... I lose my family time (Bcoz it is long weekend), missed promised gift.. Missed an auspicios day... I just waited waited waited for delivery becuse of your mis communication...

If you have something fine/componsation in place if you miss delivery dates... You would not repeat this... Playing cheap things with customers.

Worst... Worst... Worst... Worst... Cheap things done by flipkart to customers (They are thinking that customers are fools and they dont have any other means of complainting... If thery repeatedly... Cheating customers)

Till now my issue not solved. I don't know why flipkart is providing worst service to me.

Please do my replacement by tomorrow as i requested for asus zenfone selfie silver.

Otherwise don't irritate me by sending tat for issues.

Return my refund to original payment mode quickly.

Worst service from flipkart, that too when ordered same issue by second time.

You people educated ha.

Recently i ordered a samsung galaxy grand prime 4g battery through credit. I already paid the money. The product which i recieved is of very low quality. It is no where mentioned that the battery is not original. It has been only 6 days and my battery doest even last for 30 mins. The battery shows 80% still it gets switched off all of a sudden. When i switch it on it shows 1 %. Now i cant even get refund as there is no refund option. I am feeling cheated. I want my money back