Flipkart Complaints & Reviews

Hello,
I have received the order of my intex fitrist pulzz
With order no :- od[protected],
But as mentioned in the flipkart add a free extra band with small screw
Driver is absent in the box,
I have ordered as i was getting a extra band with it, but receiving
Nothing free as mentioned in the add, i am hardly dissappointed flipkart.

Regards,
Shubham d tayade
Customer

Mobile no. [protected]
Flipkart id : [protected]@gmail.com
Item puchased : moto g5 plus
Order no. : od[protected]
Date : 16.03.2017
No. Invoice has been received on email as promised by site. Requested 7-8 times. No assistance from customer care. Every time msg. Popped up that invoice has been emailed. But no email has been received. Promotional email are coming continuously. Even they send me survey email. While i complained for e mail.

Dear sir i would like to cancel my order because of wrong nighty selected.plz cancel my order. My order number is OD[protected]. Plz confirm to me after cancelling my order this my nunber [protected]

I have purchased three suits vide order no OD[protected] dated[protected]. The suits we received is not matching as described on the website.
So we requested for the Return & Refund from flipkart. But every time they are cancelling the return request from their side. So we call the customer care executive on the toll free no[protected] to resolve the issue. But what the customer care executive has said is really shocking to me. He said that '' vendor can also cancel your return request''. This is really harassment for me. If we are the purchaser and we are not getting the right product as described on the website How the seller can cancel our Return & Refund request?
So we request the flipkart to resolve the issue as early as possible.

I received a damaged sansui 80l fridge worth rs7700 on 13th may. Even the flipkart technician who visited, certified that the damage is irreparable n has to be replaced, bt flipkart has failed to arrange for the pick up n r not taking any step to refund the money. They r not even replying to my mails. On phone call every time they ask for 72hr time n in 72 hrs they fail to take any step and again some other executive picks up the call n again asks for 72 hrs time. But nothing is happening. If flipkart can't handle return of bulky products then it should stop selling it. Kindly do take some necessary steps so that i receive my money back.

Dear Sir/Ma'am,

I have ordered a Google pixel (quite black) mobile from Flipkart.com worth Rs. of 32149/_ on 15th of May 2017. Because o[censored]nsuccessful eexchange of old phone I didn't get the product and cancelled it. On 17th of May 2017, I got a message from Flipkart.com saying that "Your refund has been initiated and it will be credited to my bank account within 26 May 2017.

I waited till 27 May 2017 but didn't get the message for money refund from my bank account. I called Flipkart.com and the way they responded was shocking for me. They said they had done the refund to you bank. Kindly contact to your Customer Care of your issued bank. Flipkart.com is not going to loot your money. But actually they did. I called to Axis Bank Customer Care and they said they have not received any refund from Merchant Flipkart.com.
Again I called to Flipkart.com and asked for the ARN number and they had given me one Reference No and told me to give that number to my bank so that they can check. They send me one mail as well in that they have mentioned about the Reference number and the refund which had never ever happened.

I again called to Axis Bank Customer Care and told that Reference No. which I got from Flipkart.com but Axis Bank guys were unable to see any details using that number

I again called them and this time they were not even bother to resolve my issue. Instead of that every time they are saying that Refund has been done from Flipkart.com. Your bank is lying your money, Kindly contact to your bank.

Below are few more detials:

Refund reference number: 74056637138713757312145
Refund date and time: 17 May 17 09:07:58 PM
Payment mode: Axis Bank Credit Card
Ticket No: IN[protected]

Thanks and Regards,
Jawed Salim
[protected]

I want my headphones replaced.
I had it delevered in delhi but now i am in vikasnagar dehradun for vacations.
What i should do to replace it.
When i place it for pick up all nearby pincodes are not exisisting for u.
Now what do i do to replace it.
Your service is so poor that not even in dehradun you are giving your service.
My present pincode is 248198.
Delevery is eleigible here but no pick up.
Now what do i do tell me.
My money is worth and i want the product replaced.
Reply me fast.
Or tell me to complain in consumer court.

I was ordering a pair of multi color lungis on Flipkart. I filled out everything. Then I chose to pay using net banking and the bank was United Bank of India. The amount has been deducted from my account but the order was not placed. I have the cyber receipt as well. I send an email to Flipkart and got no response. I called at the toll free number and the IVR gave an assurance that I will get a call back. Still no response. What should I...

I ordered refrigerator through flipkart and i requested return of the product and it has been approved by flipkart. They told that technician will visit to your house then pick up of the product will be processed. The technician did not come till now and when i call to flipkart they are telling that sorry we cant approve return and they want reasons itseems as they mentioned free and easy return on website... This is very poor service by flipkart.

Dear sir,
I have ordered apple smart watch on 14th of may 2017 from flipkart. Product was supposed to be deliver on 22nd may 2017 which was not done till date. I have lodged many complaints with flipkart customer care they are only answering our backend team is working on it, pl. Wait for another 24 hours. Neither flipkart giving me exact timeline of product delivery nor y product get deliver.

Hi,

I am sandesh shete and in this month i have ordered one led tv and prestige but prestige quality is poor and not as per my requirements hence i have raised​the request for return.

Last 4-5 days i am only getting massages and call but no one visited at home to collect the same.

Everytime i called flipkart to send the person at home anytime but no one is visited till the time, very useless service getting from flipkart.

Also i have to mention that every delivery boy is not ready to deliver the spare at actual location. Everytime ur person is calling me to come at out side of the area and i[censored]r not coming then will come on next day

Hi,

I make order with flipkart like mobile lenovo vibe k5 note (Silver, 32 gb) on 18th may 17 with some offer now order cancellation from flipkart side due to reason for mis route dispatch.

Why took order 1st why cancelled with out my knowledge.

How will they will ac pet order from particular location?

What they doing last 10 days?

Why my money rotate 10 days?

I need my order so make compliant and take necessary action

In india stop this type of cheap orders companies advertisement and business also.

Srinivasan s
[protected]

I have placed ordered at 18th May 2017, Skechers Shoe and paid 3134 through UPI transaction at [protected]@ybl using PhonePe app wallet, which was debited from my icici bank account but my order was neither successful nor failed, Even I am not able to see anywhere in MY Order List.

Now I have called the icici bank, and they told that transaction was successful with Reference No :[protected]. Please do needful.

Registered phone number -[protected]

Email ID- [protected]@gmail.com

I have called so many time even in customer care, no body is responding properly, Every day i am listening same story that your problem will be solved in next 8-9 hours.

Id:[protected] i bought from flipkart - redmi note 4 phone after reading reviews but facts are very different.

Apart from so delicate body issues like mic, heating, battery is something very concerning.

I am facing several issues like:

1. Mic problem
2. Weak build quality
2. Heating issue
4. Sensors slow response
3. Battery draining very quickly (I have not installed apps)

& the worst part is claim of tough build, which is not its very delicate, it cannot withstand a mild fall impact also.

Very disappointed i think bcoz redmi wanted to compete more from price perspective that's why compromised on quality.

Flipkart is providing worst service and their customer executives are very non professional i think they are uneducated what is have asked and what they did
i have ordered a Asics sports shoe of size uk 5 on 17th may but that company have different size range so whatever ur size is u have to order one larger size than your normal one so i requested to exchange the same and provide one size bigger. the customer executive raised my request and i got my parcel on 29th may for one size smaller. now again m requesting to provide my required size they are refusing. kindly help.

I bought a Lenovo fitness band from Flipkart seller is RetailNet, i am not satisfied with quality and accuracy band size is also large so i was returned it now flipkart not accepting my return request, i checked before purchasing that the product is under 10 days return/replacement guarantee, they are deliberately cheating, product is only under 10 days return policy so they are increase the time day by day now it has been 3 day still did not accepting my return request, please look into this matter.

Order no - OD[protected]

I placed order on washing machine (Ifb 6 kg diva aqux) order id od[protected] and received on 21-may-2017. I am waiting for demo person since last week monday. Still demo person did not came and i haven't received any call from the person or the support team. I followed up with your team number of times and called again and again to customer care. But still no satisfactory response or immediate action. Kindly check and do the needful asap.

I have booked comforter blanket on 27.5.17. After payment money deducted from bank but order status not showing in flipkart site (Made a payment but order did not succeed [incident: in[protected], sbi reference no. Is igabjjthv2 & merchant reference no. Is pzt[protected]. Please arrange refund at the earliest. I have contacted customer care also no response

Hi,
I have ordered 1.2 ton hitachi ac from flip kart and they have mentioned rs 1500 as standard charges. Below are the terms and conditions written on flipkart website:
"
Installation of air-conditioner is charged extra to customer at the time of installation and needs to be paid directly to the service engineer (Please check the offer details to find out whether free installation offer or any other special offer price is available at the time of purchase or not). After the product is delivered through our delivery partners, we'll facilitate the installation of ac through authorized service engineer at your convenience. Installation tat will be 2 to 5 business days depending on the location. Standard installation rate charged for split ac will be rs. 1499 (Inclusive of taxes). Standard installation of ac covers only a) copper pipe with sleeve - 3mtr b) power cable 3 core - 3mtr c) odu stand bush�s - 4nos (Excluding stand) d) remote - 1nos e) remote batteries and holding cap f) vinyl tape-roll - 50mm 10mtr not covered in installation i. Out door unit stand - rs. 750 ii. Extra copper wire rs 750 per meter without sleeves & power cable iii. Drain pipe extension if any. (Per meter cost) - rs. 125 iv. Wiring extension from meter to site, (Per meter cost) � rs. 86 v. Stabilizer required for the installation if available with the technician will be chargeable extra. Vi. Plumbing and masonry work. Power point/mcb fitting and any other electrical work, carpentry work. Dismantling/shifting of old ac's masonry, core cutting fabrication and electrical.
"

I have cleared with flip kart executives that if i purchase my copper pipe and give person for installation then whether i have to pay any other charges except 1500. He said no then no need to pay any more
But at the time of installation the service man said me that i have to pay 100 rs/meter if i have purchased my own copper pipe and other material.
And i have to install outdoor unit to my house roof which is around 40-45 mts so they are saying that installation will cost me around 5000 rs.
As i have mentioned all the terms and condition above please look whether it is mentioned anywhere that you have to pay 100rs/mt.
Now i want to return ac but flip kart is denying to take ac back they are saying this is against our policy. Please look into this issue.

Dear all

This is the complaint I m writing against flipkart services and making customers keep on waiting for the product over 2 months

I have purchased bed room set in the month of April after 1 month I have received the product on may 12 since then I m following up with the flipkart customer service but no response or no action taken on my request

Mentioned product 1 part is damaged and I have raised the replacement of the product firstly I have got SMS saying the product will picked up by 25 th May

I have repeatedly calling customer service to prioritise the pick up through mail, calls but they had standard reply I wait till 25 th may the product will picked by then

I waited till today which is 29 th May but no body bothered send courier person to pick up neither I received any calls regarding the failure of pick up,

Day before yesterday I have got SMS saying we have escalated ur matter to the concern team we will resolve before 6 th June

Pathetic service ever received from flipkart

I have made my mind to cancel the product but it's not allowing.

Please help me to get my refund

Nobody can wait for 2 months for the product, even received in the damaged condition

This shows casual behaviour on the customer request or concern which customer was raised

Flipkart is fraud taken my money over 2 months and till now product is not made or replaced

Name. Suhas Poojary
Mobile no : [protected]