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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1849

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T
tendawa123
from Pune, Maharashtra
May 28, 2017
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Address: Pune, Maharashtra, 411016
Website: flipkart

I have ordered one dell battery from flipkart but it was dead and not getting charged so i placed for the replacement within 10 days but got cancelled twice. Why is that so? What will i do with the dead laptop battery. Please do something or i will spread a word of bad service to your flipkart company.
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    nagakishore.karri
    from Hyderabad, Telangana
    May 28, 2017
    Resolved
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    Resolved

    Address: 500090
    Website: www.flipkart.com

    Dear sir/madam,

    I placed a return request for the product name as red tape mens solid no show socks with order id :od[protected]. After 1 week waiting today replacement product is delivered.

    Once again you successfully delivered a wrong product. What i seen in the website that is completely different the product which is delivered to me.

    I have attached a images from website and the product delivered. I am disappointed again. Please deliver the product what i shown in the website otherwise refund my money. Please dont waste my time again and again.
    +3 photos
    Jul 10, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    May 29, 2017
    Updated by nagakishore.karri
    thank you for your support
    Verified Support
    May 31, 2017
    Flipkart Customer Care's response
    We have processed to refund to customer account without product pickup hence case stands resolved.
    Jul 28, 2017
    Updated by nagakishore.karri
    solved
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      E
      Er Tushar Verma
      from Lucknow, Uttar Pradesh
      May 28, 2017
      Resolved
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      Resolved

      Address: Jodhpur, Rajasthan, 342001

      I bought a dress from flipkart and it is not of good quality and now flipkart is not returning it. Kindly log a complain to resolve my issue as i am the regular customer of flipkart and i was betrayed by this flipkart issue and i bought it from crazy deals that time nobody sees tha terms and conditions policy. Please help me to get my product return and refund my money.
      Jul 29, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jun 21, 2017
      Flipkart Customer Care's response
      We will revert on customer complaint.
      Verified Support
      Jun 24, 2017
      Flipkart Customer Care's response
      We have interacted with the customer, picked the product and the refund is also completed. Hence issue resolved and closing the case.
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        A
        Ajay Kusumbe
        from Hyderabad, Telangana
        May 28, 2017
        Resolved
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        Resolved

        Address: 560097
        Website: www.flipkart.com

        I ordered redmi note 4 (Order od[protected] mrp 12999 but when it was delivered i was shocked to see micromax x707 which is mrp 1499. I had already paid 12999, now following up with flipkart (Worst support) to get correct product delivered. For past 4 days i'm getting the standard reply that our team is working. No response from flipkart.
        I want correct product to be delivered.
        Flipkart has cheated me and i am making sure i spread this word to all my friends, colleagues and on social media to warn then not to buy from flipkart.
        I will ensure everyone on socoal media known about this cheating case.
        Jun 1, 2017
        Complaint marked as Resolved 
        Product was shipped withing two ours of putting the complaint here.
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        May 30, 2017
        Flipkart Customer Care's response
        Will update back
        Verified Support
        May 31, 2017
        Flipkart Customer Care's response
        Replacement has been provided to the customer on 29th May 2017. Hence, closing the case from our side.
        Jun 01, 2017
        Updated by Ajay Kusumbe
        Thanks for update on this.

        The replacement product was shipped withing 2 hours of putting the complaint here as well as on social media. Immediately after putting the matter on social media, i got the call from Flipkart support and product was shipped.

        I am happy that was resolved but at the same time I am worried about the standard resolution process and escalation mechanism in Flipkart.
        Before posting my issue in social media i was struggling to any response from Flipkart support and was getting standard response that we are investigating the issue. Dint even got a call from Flipkart in four days after the issue happened. This is questionable support process.
        First I was cheated and then i have to go through the mental stress as looking at the response from Flipkart support I was not sure I will get the replacement product.
        In fours day I made three calls to Flipkart support and all response were not fruitful and then i realized that i will not get the solution with standard support. So i decided to post over social media.

        All this shows that Flipkart is just worried about his reputation and hence they resolved the issue in just 2 hours upon putting the issue on social media. They dont care about customers. Going by standard support channel they have I would have been begging them to resolve the issue.

        This incident had reflected flipkart support process and broken my trust over flipkart, so i will think 100 times before buying from flipkart. I don't want to post over social medial every time if there is an issue.
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          H
          Hardik Arya
          from Hyderabad, Telangana
          May 27, 2017
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh, 500081
          Website: www.flipkart.com

          I have ordered Nikon D5300 from flipkart on 17th may, I have received delivery today. But I haven't received a camera, instead if a camera in the box there is a water bottle. This is a serious issue.I have recorded the video also
          please get in touch with me as soon as possible: [protected]
          Order Id: OD[protected]
          the camera is a big amount 41350/-
          I have requested a return for this product
          import date of camera is also June 2017 and we are currently in May 2017
          I want total refund as soon as possible
          Link to video:
          https://drive.google.com/open?id=0B_JggYnJKSd0MXZYNXVkWHI1LUE
          Jul 24, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          May 27, 2017
          Updated by Hardik Arya
          delivery was done on 24th and I raised return request on 24th only. It has been 4 days and my problem is not yet resolved yet

          Verified Support
          Jun 20, 2017
          Flipkart Customer Care's response
          We will revert on customer complaint.
          Verified Support
          Jun 22, 2017
          Flipkart Customer Care's response
          We'd like to let you know that your request for a replacement/refund of cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item to Customer with the product being intact.
          Jun 24, 2017
          Updated by Hardik Arya
          You guys are fraud, again i am telling you, no investigation has been done from your side. I have disputed the amount from the bank and now i will go to consumer court. you guys are fraud
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            A
            Abhishek2153
            from Dehra Dun, Uttarakhand
            May 27, 2017
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            Website: Flipkart

            I Abhishek order puma slipper from Flipkart and received order confirmation and show the order place 22may but after delay order in 27 cancelled without inform me...so, i want same order in same price because at the time of order phone pe provide 30%cash back..and i had complaint in consumer court, complaint id-285496
            +1 photos
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              V
              vjkrishnarao
              from Hyderabad, Telangana
              May 27, 2017
              Resolved
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              Resolved

              Address: 500060

              I have ordered mattress with reference number od[protected] which was scheduled to deliver on 29th may.

              I am tracking with fedex since 24th may after i received the fedex tracking number.
              I contact on 25th and asked why there is delay they confirmed there is issue with pincode of which the seller mentioned wrong and it was rectified.
              I contacted immediately flip kart and conference with fedex and the pincode is rectified (Which was flipkart job but i have to it for them). I have been constantly contacting the fedex and flipkart about the delivery.
              Fedex made promises that it will delivered today since 24th.25th 26th and on 27th and today (27th eve) they confirmed that it will be delivered on monday evening since sunday they don't work and yet i receive a text message stating we tried to deliver but looks like you were not available and we will re attempt. Whats wrong with flipkart they never contacted me from the day i ordered except me contacting them and yet they proudly send fraud messages and lie about the delivery. This is not only poor service but their integrity in market is questioned with their own doing. Flipkart customer service reps are very poor and fraud while committing to a client.
              Vijay kumar
              +6 photos
              Jul 1, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              May 30, 2017
              Flipkart Customer Care's response
              Will update back
              Verified Support
              May 31, 2017
              Flipkart Customer Care's response
              There was an internal follow-up made and product delivery arrangement was made hence customer agreed. But customer was not happy with the service.
              Dear Customer,

              We understand that you are facing issue and we are looking forward to resolving it. Could you please share your AWB number and contact number in order to assist you.

              Regards,
              FedEx Express.
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                U
                ullas puthiyottil
                from Thiruvananthapuram, Kerala
                May 27, 2017
                Resolved
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                Resolved

                Address: Thiruvananthapuram, Kerala, 695586
                Website: [email protected]

                I have ordered for Mi Redmi Note 4 and payment was done online to Flipkart. The Seller name TrueCom Retail. I have received a message on 24.05.2017 that delivery scheduled with tracking ID FMPP [protected] from flipkart.com, will be delivered on today. You can change your delivery preferences before it is out for delivery and given the address :http://ekrt.in/RfoEo!NNNN. But is item has not yet been delivered on contract through message or phone. Kindly enquire into the matter urgently .
                Jul 2, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                May 30, 2017
                Flipkart Customer Care's response
                Will update back
                Verified Support
                May 31, 2017
                Flipkart Customer Care's response
                apologized for the issue informed customer that the order was cancelled from the courier partner and internal team, informed to place fresh order and contact customer care so that we can have followup and arrange delivery without fail
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                  S
                  sunil k girdhar
                  from Jammu, Jammu and Kashmir
                  May 27, 2017
                  Resolved
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                  Resolved

                  Return of mobile or change colour of mobile from black to grey

                  Address: Chandigarh, Chandigarh, 91

                  Sir,
                  Order of redmi note 4 vide order FMPC[protected] through another flip kart account and delivery at my address 1004 sec 51 chandigarh. Mobile set wrongly order black instead grey. Kindly return my amount or replace with new one grey colour mobile set. My registered mobile is [protected]. Flipkart mobile company customer executive Sh Shivam not attended properly neither your supervisor sh Imran refuse to talk on this issue.This type...
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                  V
                  Vamshi.S
                  from Hyderabad, Telangana
                  May 27, 2017
                  Resolved
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                  Resolved

                  Address: Hyderabad, Andhra Pradesh, 500003
                  Website: Flipkart.com

                  I have made a purchase with flipkart few days ago and as per there promo i should be getting 10% cash back when i purchase a produce with my HDFC bank credit card and before purchasing the produce i called there customer care number and spoken to a lady and she conf that i can avail that offer so i purchased and the produce quality was so worst that i cant even use to clean the garbage. When i called there customer care number and spoken to one of there staff and he info that they can not take the produce return and can not process refund as they are saying that the min purchase value should be 6499/- which was not mentioned at the time of purchase.

                  I ask them the same that there was no such info but they are saying that they can see that terms and i ask them to send a screenshot of the terms but they are not ready to do so.

                  The call was transferred to one of the supervision but even he was not helpful so he transferred the call to his Manager.

                  The Manager was actually not a manager he doesn't understand the basic complaint process and he actually accepting that it is Flipkart error and they have done a mistake but they can not help me and they can not process the refund. How could this is possible when they can accept it is there error and why cant they process my refund.

                  The worst part is they are saying that there Manager Ashish will not take calls as he will not come on the phone to help his client.

                  What kind of manager is he Mr Ashish, when his agents accept that it is there error he should come on the call to help us.

                  I expect an early response from them.

                  You can contact me by many email : vamshi.[protected]@gmail.com

                  Thank you.
                  Vamshi
                  Jul 2, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  May 30, 2017
                  Flipkart Customer Care's response
                  Will update back
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                    R
                    richagoel
                    from New Delhi, Delhi
                    May 27, 2017
                    Resolved
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                    Resolved

                    Address: 110089
                    Website: flipkart.com

                    I ordered iphone 7 128gb on 18 may. It was delivered to me on 25 may and i opened it on 27 may but when i made a call i found that the voice was low. When i called the customer care they asked me to visit the service center. Why should i visit the ervice center for the brand new product i ordered. I am highly disappointed and i am not liking the solution they are providing me and i am going to file the complaint for this
                    Jul 7, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    May 27, 2017
                    Updated by richagoel
                    I have ordered iphone7 from flipkart on 18 may. it was delivered to me on 25 may and when i used it it was faulty. the voice was coming very low and i am not able to hear anything. When i asked for he return the customer care gave me an unfeasible solution to go to service center but why should i go to service center for the brand new product. Their managers deepak and ashish denied to return the product and i am no satisfied with their response.
                    Verified Support
                    May 31, 2017
                    Flipkart Customer Care's response
                    You may request for a replacement within 10 days of delivery only if the product was received in damaged condition. In certain cases where the seller is unable to process a replacement, the seller will offer a refund to you.For all other device-related issues, please contact the brand authorized service centre directly.
                    Authorized Service Partner Locator :
                    Apple - https://locate.apple.com/in/en
                    Google- h ttps://support.google.com/pixelphone/answer/7173456?hl=en-GB
                    Brand Support Site :Apple - https://support.apple.com/en-inGoogle - https://madeby.google.com/intl/en_in/phone/support/

                    For policy please do refer: https://www.flipkart.com/pages/returnpolicy
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                      S
                      Shoumi
                      from Beawar, Rajasthan
                      May 27, 2017
                      Resolved
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                      Resolved

                      Address: 322001

                      My friend had ordered for an Anne Klein Watch for me (AKB1869SVST, tracking id FMPP[protected]) worth Rs. 12509 via credit card on 16th of May. However I was shocked to see the product which I received today. The box had a bill of Anne Klein, however product inside was a cheap TIMEX watch worth Rs. 5400/-. This was literally cheating. You charge for something else and deliver something else...Absolutely ridiculous. I want my original order to be delivered to me.
                      You can contact me on [protected]
                      Jul 25, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 21, 2017
                      Flipkart Customer Care's response
                      We will revert on customer complaint.
                      Verified Support
                      Jun 24, 2017
                      Flipkart Customer Care's response
                      We have interacted with the customer and pick up not done as she received different product so taken request for refund informed her refund tat, closing the case.
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                        R
                        Rohit kocher
                        from Nagpur, Maharashtra
                        May 27, 2017
                        Resolved
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                        Resolved

                        Address: Nagpur, Maharashtra, 440015
                        Website: flipkart

                        Amount of refund not received as promised by flipkart on payment through phone pay application and mount not received till yet. flip kart promised refund 30% or 300 whichever is lower on payment through phone pay app but same is not received by me and when i try to flipkart the said to contact application adviser but his number is also not reachable
                        Jul 22, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        May 27, 2017
                        Updated by Rohit kocher
                        amount not received
                        Verified Support
                        Jun 21, 2017
                        Flipkart Customer Care's response
                        We will revert on customer complaint.
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                          J
                          J. R.
                          from Gurgaon, Haryana
                          May 27, 2017
                          Resolved
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                          Resolved

                          Address: Gurgaon, Haryana, 122002
                          Website: www.flipkart.com

                          "Might be the case with my phone only" but so far this has been the worst phone I have ever used as well as the worst shopping experience, and the credit goes to "FLIPKART"

                          Issues with phone:
                          Significant heating nearly after 1 hour o[censored]sage
                          Due to heating screen starts flickering, and it is very difficult to hold / use the phone as well
                          If temperature crosses around 47*c phone gets restarted automatically

                          Issues with Flipkart:
                          Mentioned the above issues to Flipkart and they scheduled a technician visit for me
                          Technician agreed with the issues and filled the complete form along with my signature, and submitted it to Flipkart
                          Post this Flipkart denied the replacement and asked me to resolve the issue at my end by visiting service centre of this phone's company. I thought of filing a complain, and asked them to share with me a xerox copy of the form filled by technician. Again, Flipkart denied to provide the xerox copy as well.

                          Overall to conclude, 5K phone having problem is not the major issue. The issue is with Flipkart. If I had ordered a laptop / any other costly thing and above scenario would have happened, then this would have been the disastrous situation.

                          Signing off from here for always!
                          Jul 2, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          May 30, 2017
                          Flipkart Customer Care's response
                          Will update back
                          Verified Support
                          May 31, 2017
                          Flipkart Customer Care's response
                          There was technician visit on the customer address 2 times and found no issue in the device hence it was informed customer to visit the brand service for the issue hence case stands closed
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                            Vinod Wattal
                            from Delhi, Delhi
                            May 27, 2017
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                            Address: 180002
                            Website: flipkart.com/orderresponse

                            I have ordered bajaj dx07 dry iron on 12.05.2017, but i haven't received same product as i received bajaj dx7 dry iron instead of bajaj dx07 dry iron.please make a replacement of the same.at the earliest.
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                              S
                              satisfaction
                              from Mandsaur, Madhya Pradesh
                              May 27, 2017
                              Resolved
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                              Resolved

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 452009
                              Website: www.flipkart.com

                              24th May'17. I was ordering redmi note 4 (4gb/64gb gold) mobile on sale day sponsored by flipkart.
                              I had got the item in my cart and later I processed the payment, after payment done I had got message that item out of stock. But by that time payment was made and debited from credit card.
                              Continuous follow-up with customer care on their toll free number but till 28th May (4 days) not having any status update on my refund.
                              Customer care support keep saying that they have escalated to concern team and please wait for day ... like i am waiting since last 4 days... but no updates if why delay in refund or why not intiating refund...
                              They are keep giving false statement... no email communication regarding this issue.
                              One complaint number I have got when requesting multiple request: IN[protected].
                              Pooja Paswan was one of the sr member whom I got a chance to talk today.. and she is lies like nothing... she had provided email ID... [protected]@flipkart.com and asked me taht you please escalate issue on this email id... which is fake email..I got failure delivery when sent 'test mail'
                              Jul 11, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              May 30, 2017
                              Flipkart Customer Care's response
                              Will update back
                              Verified Support
                              May 31, 2017
                              Flipkart Customer Care's response
                              The refund is initiated on 29th May and will be reflecting in the account within 8 business days. hence case stands resolved.
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                                Pandari Bhaskar
                                from Hyderabad, Telangana
                                May 27, 2017
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh, 500043
                                Website: flipcart.com

                                Dear Sir

                                Last 4 to 5 days I am fallowing with your customer care team but my problem not solved where is I cancelled my order no.OD[protected] but till now I not get amount - it already 13 days over.

                                Please talk to concerned person and send amount to my account.

                                Regards
                                Bhaskar
                                Mob : [protected]
                                +1 photos
                                Jul 31, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 21, 2017
                                Flipkart Customer Care's response
                                We will revert on customer complaint.
                                Verified Support
                                Jun 24, 2017
                                Flipkart Customer Care's response
                                We have already initiated refund. We request you to get in touch with the bank and raise a dispute.
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                                  Samar Chakraborty
                                  from Asansol, West Bengal
                                  May 27, 2017
                                  Resolved
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                                  Resolved

                                  Address: 743272
                                  Website: Flipkart

                                  I have bought Philips Blutooth speaker BT64R/94 only four days ago. It does not run more than 1 hour even though charged fully. The loudness and bass is also very low. FM is not working. Please do the needful to solve my grievances. I am totally disappointed with this product. It charges full within half an hour and the charge gets finished within 1hour giving constant beep sound and interrupting the running song.
                                  Jul 13, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 30, 2017
                                  Flipkart Customer Care's response
                                  Will update back
                                  Verified Support
                                  Jun 01, 2017
                                  Flipkart Customer Care's response
                                  Refund of RS. 1599 was already initiated to the customer on 29th May. Hence, closing the complaint from our side.
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                                    JagpreetWalia
                                    from Delhi, Delhi
                                    May 27, 2017
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110076
                                    Website: Flipkart

                                    Had purchased samsung galaxy s8 from flipkart and had requested for return on 23.05.17, would like to share the following facts with you:
                                    (A) their executive approached us on 23.05.17 for taking return of the product. The product was returned to him as received (Original condition).
                                    (B) he began unboxing the product and appeared nervous and confused all the time.
                                    (C) the executive appeared untrained and frustrated as in his quest to start the phone he himsel[censored]ttered that it's really tough to figure out how to put together and start the new age phone like the one he's holding.
                                    (D) after a while, he intimated that he's unable to put together/start the mobile phone and will return later the same day with his senior and take a return of the product.
                                    (E) he threw and left hurriedly.

                                    We had raised a complaint regarding this with flipkart and the c. Care executive had assured that the return would be reinitiated and the issue would be resolved by 26th may'17. Nobody has come as yet even on 27th may'17 to collect the mobile. They seem to be using delay tactics to help avoid return of this product.

                                    Very unprofessional service.
                                    Jul 8, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 30, 2017
                                    Flipkart Customer Care's response
                                    Will update back
                                    Verified Support
                                    Jun 07, 2017
                                    Flipkart Customer Care's response
                                    Hi Team,

                                    [protected] - spoke with cx and said he is declaring fake because of packaging. He also said his relative owns the mobile shop and said based on the packing he said it is fake product. Request to get the acknowledgement from brand then we will check and provide resolution. Cx was repeatedly asking for return on the basis of just packing. After a long conversation about 30 min cx placed my call on hold without informing. Hence disclaimer given and closing the case from our end.
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                                      snehab04
                                      from Bengaluru, Karnataka
                                      May 27, 2017
                                      Resolved
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                                      Resolved

                                      Address: 560037
                                      Website: www.flipkart.com

                                      Recently i purchased RedMi Note 4 on Flipkart, on 15th May 2017, Order ID - OD[protected],

                                      First time i got defective product, Scratches on Charger surface and Speaker issues. So i contacted customer care and asked for refund they gave me replacement for it. But in repalcement also i got defective product only one speaker is working, camera issues and Brightness Issues, now i am asking them refund they are not giving.

                                      If customer do not like product or get defective product then customer can return it and get refund. i am returing withing time period. They are saying we cant take any kind of request now.

                                      Instead of giving refund they are asking me to go to service center of MI and get issue solved, why the hell i should go i paid for new product not defective, please help me to get my money back.

                                      I want Refund. such a bad experience i got wasted my time and energy. i m regrating i purchased from flipkart. dont want your product. I WANT REFUND.
                                      Jul 1, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      May 27, 2017
                                      Updated by snehab04
                                      I want one more replacement or refund my total amount, i will not go to service center, i have not paid to do that its your job to sell quality tested products, rather than asking customer to visit service center's, its your responsibility to make sure that if customer buying product first time he/she should get good product no matter you provide replacement earlier or not. If you do not have stock for replacement then arrange it. GIVE ME MY MONEY BACK FRAUD PEOPLE.
                                      May 28, 2017
                                      Updated by snehab04
                                      Flipkart denying to take return request for RedMI Note 4 Mobile which i purchased recently .

                                      Asking to visit service center and get it solved. Shipped me defective mobile in replacement. I contacted them many times since i purchased this mobile they are simply saying we dont have option to take return. How come is that possible ?

                                      They are fraud. Nobody is taking any action against it from flipkart. Simply denying it. This mobile has brightness issue also and its pixelating which is not good for eyes. This is major issue how can they ignore it. I want refund.

                                      Please help me get my refund as soon as possible.
                                      Verified Support
                                      May 30, 2017
                                      Flipkart Customer Care's response
                                      Will update back
                                      Verified Support
                                      May 31, 2017
                                      Flipkart Customer Care's response
                                      The return request has been approved for the refund once the pickup is done refund will be initiated. Case stands resolved.
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