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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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R
raghuramitc
from Pune, Maharashtra
May 27, 2017
Oct 11, 2023
This thread was updated on Oct 11, 2023
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Product was not delivered due to operational issues and not ready to give the product again on the offer price

Address: 410209

I booked sony dsc-w830/bc point shoot camera from flipkart with order no od[protected] tracking id fmpp[protected]. Product to be deliver by 22/05/17. Product was shipped, reached the destination city and out for delivery but product was not delivered. I called to customer care of flipkart they told it will update the status by 27/05/17 but today they called and said that due to operational issue the product will not be delivered and...
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Vinay Balusu
from Mandya, Karnataka
May 27, 2017
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Address: 533434
Website: flipkart

I'm rigister with my mobile no [protected] but it will not working
And diplay this mater:this account is inactive pleas contact customer and re-active it
Pleas active my account
Mobile no:[protected]
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    Nain Nisha
    from Delhi, Delhi
    May 27, 2017
    Resolved
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    Resolved

    Address: Gurgaon, Haryana, 122001
    Website: Consumercomplaints.in

    I have registered my complaint in consumer farum against my refund from flipcart. But till now my problem is not resolved by consumer farum. It is not big amount for a company but for me it was very important. Now i will take step for suside and for this the ceo of flip cart is responsible. The ceo of flip cart is doing farud with customer. It is very cheap company.
    Regards
    Nisha
    My contact no-[protected]
    Jul 1, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    May 30, 2017
    Flipkart Customer Care's response
    Hi Team,
    We are unable to find order detail or register contact number for given complaint.
    We request you to get in touch with our customer care team on below detail.
    We're available 24 hours a day.
    [protected] or[protected]
    Email :- [protected]@flipkart.com
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      D
      Dhwani Kambo
      from Delhi, Delhi
      May 27, 2017
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110015
      Website: Flipkart.com

      I submitted a order on flipkart for lenovo hw01 smart band. The made the payment via net banking and it was successful. But after the order was placed, it was showing cash on delivery. Called flipkart peeps so many time but unable to get a resolution and now m just tired of calling them again and again. They just say that you ll get a resolution as soon as possible. I dont know when that time will come. Hope someone could help me in this. My product is out for delivery and they will ask me for money however i have already made the payment. It is showing in their system as received i dont know why it is so difficult to solve this problem. They just have to change the payment method. Bad customer service
      Jul 2, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      May 30, 2017
      Flipkart Customer Care's response
      Will update back
      Verified Support
      Jun 01, 2017
      Flipkart Customer Care's response
      Customer has got the refund of net banking and product is also delivered. Closing the complaint
      Dear Sir I have Purchase Lenovo Smart Band .My Band Can't Work Properly After Two Months. I have multi time call To Customer Care Number That Have Provide New Number But That Number Cant reach .My Product In Warranty .
      sir i purchased lenovo HW01 band on[protected] . from last one month it can't be charged . i already made a complaint on given email id. but their is no response. kindly help me.
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        A
        Akarshan Mahajan
        from New Delhi, Delhi
        May 27, 2017
        Resolved
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        Resolved

        Address: Bangalore, Karnataka, 560034
        Website: Www.flipkart.com

        Subject: Order ID: OD[protected]
        I have ordered vivo v5 32gb product on 18th May and delivery of the product confirmed for 24th May.When the product was not delivered on 24th May after tracking status was showing it May be delivered on 26th May and customer executive also promise it will be delivered as per commitment. But today after tracking flipkart showing order is being cancelled without any notification. This is real fraud with me reason for cancellation was showing pin code was not identified but during the same period My co-Colleagues receive the same phone on the same pin code. As per status my order still not shipped then why u giving the reason pin code is not identified..Same complain has been forwarded to consumer forum.
        Don't give fake commitment to customers
        Very very bad experience from flipkart first time.
        +1 photos
        Jul 1, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        May 27, 2017
        Updated by Akarshan Mahajan
        Cancelled image attaached

        Verified Support
        May 30, 2017
        Flipkart Customer Care's response
        Will update back
        Verified Support
        May 31, 2017
        Flipkart Customer Care's response
        We have already refunded the amount on 27th May. Hence, closing the complaint from our side.
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          S
          shailendra Singh bhau
          from Kulgam, Jammu and Kashmir
          May 26, 2017
          Resolved
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          Poor courier service of Ekart Logistics Jammu

          Address: Jammu, Jammu and Kashmir, 181205
          Website: www.flipkart.com

          I ordered a mobile on 15/05/2017 through a prepaid mode.It was received at Jammu hub on 18/05/2017 (just 5km away from my home). On 23/05/2017 finally Ekart Logistics started initiative to deliver the product but it was undelivered without any reason and for the next two days i.e. on 24/05/2017.& 25/05/2017 it again met with the same fate again without any reason.On 26/05/2017 I went to their office and call them which they disconnected....
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          G
          guptabhi
          from Mumbai, Maharashtra
          May 26, 2017
          Resolved
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          Resolved

          Address: Thane, Maharashtra, 421202
          Website: Flipkart

          Severe screen touch problems, unexpected restarts, hangs oftenly, over heating close to 50 deg celcius, often lagging phone in activities as simple as opening apps gallery.
          Promised tech visit cancelled.
          They Blocked registered email I'd.
          We were deliberately given fake I'd
          "[protected]@flipkart.com" and they claimed that [protected]@flipkart.com has changed and according to them its nowhere on the net while the one they gave is sureshot on the net.
          Jul 28, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jun 21, 2017
          Flipkart Customer Care's response
          We will revert on customer complaint.
          Verified Support
          Jun 24, 2017
          Flipkart Customer Care's response
          We have approved for refund and the issue is been resolved, by providing the same. Closing the case from our side.
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            J
            jony saha
            from Kolkata, West Bengal
            May 26, 2017
            Resolved
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            Address: 500026
            Website: flipkart.com

            I had given order a product fro flipkart. Order id - od[protected]. But the product was not delivered to me and it was returned to the seller. But the company did not refund my rupees. The return date to the seller was 01.03.2017. Since then it will take approx 90 days, but the company did not refund my rupees till now. So please call me as soon as possible. Mobile [protected]
            +2 photos
            Jul 2, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            May 29, 2017
            Flipkart Customer Care's response
            We have interacted with the customer and processed the refund gave the TAT and case stands resolved.
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              G
              Gundip singh
              from Nawanshahr, Punjab
              May 26, 2017
              Resolved
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              Address: Bangalore, Karnataka, 152116
              Website: www.flipkart.com

              Respected sir,
              I m Gundeep singh from abohar punjab. I have purchased online asus zenfone selfie smartphone from flipkart nd i deliverd on 18th may and this item has defect in camera and heating issue while calling, charging the phone and surfing internet. I have put return request as per return policy but no action and no reaction occur and no person came from flipkart comPany as they sent message to pickup the item.
              Its my humble request to solve my problem
              Thanking you
              Gundeep singh,
              Contact no[protected]
              Jul 29, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jun 21, 2017
              Flipkart Customer Care's response
              We will revert on customer complaint.
              Verified Support
              Jun 23, 2017
              Flipkart Customer Care's response
              Replacement Provided. Closing the complaint.
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                D
                Dèèpãk Røhîllå
                from Solan, Himachal Pradesh
                May 26, 2017
                Resolved
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                Address: 123024

                I have ordered a 32 Gb pendrive from flipkart on 5 april 2017 and when i found it then it was not suitable for my laptop. Then i have raised a retrun request on 12 april. Since 12 april i am waiting for refund but it is not given to me. I am very angry. If this time you does not submit my money to my account, then i will complaint in consumer court. This is my last warning.
                Jul 3, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                May 29, 2017
                Flipkart Customer Care's response
                Called customer to inform that his refund is failed. But he said to contact Deepak on [protected] but number is not reachable. Hence, keeping the case for follow up.
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                  K
                  Krishanu Paul
                  from Kolkata, West Bengal
                  May 26, 2017
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                  Address: 560068
                  Website: Www.flipkart.com

                  Due to unplanned delay, i have to incur an additional cost in managing the plans i had for the day.

                  Please provide me your escalation metric.

                  Ref: od[protected]
                  +1 photos
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                    Nag nag2
                    from Mumbai, Maharashtra
                    May 26, 2017
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                    Address: Krishna, Andhra Pradesh, 522501

                    Dear Team

                    i have bye one Quantum QHM350 Cooling Pad 5 days back but condition was not good, i have to return the item but in the portal till date not updated till showing Packaged status only, kindly update status then i will return the
                    the item.Order ID:OD[protected]
                    May 26, 2017
                    Updated by Nag nag2
                    i have bye one Quantum QHM350 Cooling Pad 5 days back but condition was not good, i have to return the item but in the portal till date not updated till showing Packaged status only, kindly update status then i will return the
                    the item.Order ID:OD[protected]
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                      A
                      Adv kunal
                      from Moga, Punjab
                      May 26, 2017
                      Resolved
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                      Address: Moga, Punjab, 142001
                      Website: Flipkart.com

                      Sir i had successfully ordered a redmi note 4 in flash sale on 24/5/2017 and also received confirmation email from flipkart that your order have been confirmed. But afterwards without any due reason they cancelled the same order.
                      After that i had again successfully ordered the same in flash sale on 26/5/2017 and also received order confirmation mail from flipkart. And once again they cancelled my next order without due reason. I had requested them but they hadn't paid any heed.

                      The screenshots of that mails is attached here with.

                      It is preyed that the flipkart must me forced to complete any of the above said order on due date.

                      Kunal jindal
                      [protected]
                      +4 photos
                      Jul 1, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      May 29, 2017
                      Flipkart Customer Care's response
                      We are sorry to let you know that your order for the above-mentioned product has been canceled as the seller was unable to procure the product. We completely understand and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right and to ensure this does not happen again. Trust us if there was any other way, we would have definitely helped you. We request your kind understanding on this issue.
                      Jun 07, 2017
                      Updated by Adv kunal
                      This is not the solution to my issue #flipkart
                      Jun 07, 2017
                      Updated by Adv kunal
                      There was nowhere written on your website that one purchaser can get only one unit of said mobile another order can be cancelled by you.
                      I claim compensation of Rs2000.
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                        S
                        sakharam2017
                        from Pune, Maharashtra
                        May 26, 2017
                        Resolved
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                        Address: 413736
                        Website: online shopping ( analog watch)

                        Respected sir,
                        I bought a skygen analog watch from flipkart on 11-05-17 which cost rs 14295. When i saw the product, i come to know that the item quality was not as i expected the belt of this watch was torn from inside which was not expected for me. So i wanted to return that watch i did the procedure and i got refund option and i choose the same. Return request with od[protected]. I choose an return request on very next day of watch delivery and it was approved by flipkart immediately return id:[protected]. The date given to me for pickup was 17 may 2017 & courier service was ekart. I was waiting till 17 th of may but no pickup took place. Then i asked to your flipkart customer care executive about the failure of pickup and i have also shared my problem that the delivery was done by bluedart and now flipkart gave me another courier sevice i. E ekart which is 130 km away from my location.
                        So taking my problem under consideration they gave me date 20 may and told me they will 100% place a pickup service, i was still waiting and the result was same they said sorry we r unable to come to you today we give date 22 may for pickup and finally i was tired calling flipkart this many times and they could not solved my problem. They also told me the policy if we fail to receive your pick up by 22may 2017 we will send you’re your refund amount manually and then you can send us the product by any courier service as per availability. This was 3rd time they failed to receive the pickup and i had talk with your senior cs executive and they fired warning mail and yet my problem is not solved. They gave me 23 rd may 2017 as next pickup date and same scenario was there this was 3rd time they failed to receive the pickup. After this many commitments by flipkart they are not willing to solve my problem. This is a bad kind of harashment with flipkart customer. Your flipkart executive was talking too roughly he said we cannot do anything u will have to wait till 26th may 2017 we gurantee that 100 % pickup will take place on 26. He even said or you can do whatever you want. I don’t think it would be tolerable.
                        We keep trust on your service and this is output we are getting we are really unsatisfied with flipkart service. We are common people we cannot buy such costly watches. I request you to find some remedy or you can provide me some alternate courier service in my location as u commited. I request you to please beep into this matter and solve my refund case as early as possible. Thank you
                        May 30, 2017
                        Complaint marked as Resolved 
                        Thank you my issue is resolved
                        Flipkart customer support has been notified about the posted complaint.
                        [protected]
                        Hi,

                        This is to inform you that I have recently purchased a G-Shock watch worth Rs/- 9000 from flipkart. I recieved damaged packaging plus a first copy duplicate product. I requested for refund as soon as I saw it. The customer support of yours keeps on giving the TAT but never take any action to resolve the issue. Now I have to pay the EMI for the watch which I dont even use it. Why should I pay for the false and defective product . This is going on for too long and yet no action has been taken except giving the TAT. I am not that rich person who can let go this amount of money. Please look into the matter seriously and take action as soon as possible.

                        I want my product to be returned and my amount refunded as soon as possible. Please see the attached images of the product I recieved. Here is my order number OD[protected].
                        spected sir,
                        I bought a puma shoes from flipkart on 26-11-20 which cost rs 3999. When i saw the product, i come to know that the item quality was not as i expected the fit finish of this shoes was torn from inside which was not expected for me. So i wanted to return that shoes i did the procedure and i got refund option and i choose the same. Return request with od[protected]. I choose an return request on very next day of watch delivery and it was approved by flipkart immediately return id:[protected]. The date given to me for pickup was 2nd dec & courier service was deleviry. I was waiting till 2th of dec but no pickup took place. Then i asked to your flipkart customer care executive about the failure of pickup and i have also shared my problem that the delivery was not took place
                        So taking my problem under consideration they gave me date 12 dec and told me they will 100% place a pickup service, i was still waiting and the result was same they said sorry we r unable to come to you today we give date 22dec for pickup and finally i was tired calling flipkart this many times and they could not solved my problem. They also told me the policy if we fail to receive your pick up by 2nd jan 2021 we will send you’re your refund amount manually and then you can send us the product by any courier service as per availability. This was 4th time they failed to receive the pickup and i had talk with your senior cs executive and they fired warning mail and yet my problem is not solved. They gave me 14th jan 2021 as next pickup date and same scenario was there this was 4th time they failed to receive the pickup. After this many commitments by flipkart they are not willing to solve my problem. This is a bad kind of harashment with flipkart customer. Your flipkart executive was talking too roughly he said we cannot do anything u will have to wait till 2nd jan 2021 we gurantee that 100 % pickup will take place on 2jan. He even said or you can do whatever you want. I don’t think it would be tolerable.
                        We keep trust on your service and this is output we are getting we are really unsatisfied with flipkart service. We are common people we cannot buy such costly watches. I request you to find some remedy or you can provide me some alternate courier service in my location as u commited. I request you to please beep into this matter and solve my refund case as early as possible. Thank you

                        Return pick up issue even refund request was approved - Comment #3783571 - Image #0
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                          V
                          vineet52
                          from Delhi, Delhi
                          May 26, 2017
                          Resolved
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                          Resolved

                          Address: 560034
                          Website: www.flipkart.com

                          I am not happy with the flipkart services. It seems to be totally fake service provider. I have today purchase redmi 3s prime. It is added in to my cart and when i try to continue for payment it stopped for some second and the product become out of stock. I don't know if there is any product added into your cart how it is out of stock. I agree if the item is not added into your cart. But after adding into the cart. Go for out of stock is totally rubbish. A person need some time to add payment as well as i have not get time to add payment in a few second it is going to be out of stock. I am totally disappointed. Card become out of stock is not good. I waste my full day time with adding this into cart and after a few second it become empty. Now i think never go with flipkart any more.
                          Jul 2, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          May 27, 2017
                          Flipkart Customer Care's response
                          Our team is unable to find any Order details. We request you to contact our customer support team in our toll free number :[protected] with registered mobile number.
                          Same thing happened to me today.. The product is added in my cart and during payment procedures it showed out of stock.. this is ridiculous..

                          Item become out of stock after added in cart - Comment #3071833 - Image #0
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                            Nirav Kelaiya
                            from Visnagar, Gujarat
                            May 28, 2017
                            Resolved
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                            Resolved

                            Address: Surat, Gujarat, 395004
                            Website: www.flipkart.com

                            No seller for redmi note 4 in my area- 395004
                            I tried changing the pincode to any other area in surat but none of them worked.
                            The sale comes only for 4-5 minutes and i can't try every possible pin code in that time.
                            I am trying to buy the phone since 3 weeks
                            How do i buy it?
                            How do i know which area the phone can be delivered in advance?
                            Because its not possible to try every possible pincode when the sale comes.
                            Help me asap
                            Jul 1, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            May 30, 2017
                            Flipkart Customer Care's response
                            Hi Team,
                            We are unable to find order detail or register contact number for given complaint.
                            We request you to get in touch with our customer care team on below detail.
                            We're available 24 hours a day.
                            [protected] or[protected]
                            Email :- [protected]@flipkart.com
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                              K
                              Komal Gavli
                              from Vadodara, Gujarat
                              May 26, 2017
                              Resolved
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                              Resolved

                              Address: Vadodara, Gujarat, 390016

                              I bought galaxy on nxt on 18/5/17 and from day 1 itself the network related issue and battery heating issue came. On 21, I placed replacement request and call customer care 10-15 times to solve issues, the technician came to check and he also fail in solving issue, till 26/5/17 no solution is given by flipkart. In 26/5/17, flipkart cancelled all replacement return request today. Want to register complaint against flipkart for same.
                              Jul 24, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 21, 2017
                              Flipkart Customer Care's response
                              Hi Team,
                              We are unable to find order detail or register contact number for given complaint.
                              We request you to get in touch with our customer care team on below detail.
                              We're available 24 hours a day.
                              [protected] or[protected]
                              Email :- [protected]@flipkart.com
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                                A
                                arvind_mewada
                                from Mumbai, Maharashtra
                                May 26, 2017
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 400067
                                Website: www.flipkart.com

                                Dear sir,

                                Flipkart ord id od[protected]
                                Mon, may 15th '17 7:26 pm
                                Amount is 10964 with no emi cost

                                As i have booked samsung galaxy on8 black mobile with no cost emi offer from flipkart website on 15th may 2017, that time cost was 12999 and 10 % discount offer running if we pay by hdfc card,
                                So i have booked this samsung galaxy on8 mobile with no emi cost offer

                                After booking this mobile hdfc bank have sent me emi report where hdfc bank added 1.1 % pm interest so i have complained to hdfc with flipkart order id and print screen and the reverted with me that flipkart has added this interest

                                Hdfc bank response

                                Dear mr. Mewada,

                                Thank you for writing to us.

                                This is with reference to your e-mail regarding

                                Transactions in your hdfc bank international

                                Credit card account.

                                We observe from our records that the merchant

                                Emi has been

                                Processed in your card account rs. 10, 964 in 9

                                Months at the interest of 1.1% per month the same processed

                                With merchant end.

                                Hence we request you to contact merchant for further clarification.

                                And now they are charging 1.1 % per month charges

                                Flipkart ord id od[protected]
                                Mon, may 15th '17 7:26 pm
                                Amount is 10964 with no emi cost

                                And now they are charging emi interest 1.1 % pm on it

                                Request you please help for the same.
                                Jun 29, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                May 26, 2017
                                Flipkart Customer Care's response
                                We will revert with update
                                Verified Support
                                May 29, 2017
                                Flipkart Customer Care's response
                                We would like to let you know that you got an instant discount of ₹ 727 that you will be charged as interest as part of the 'Credit Card No Cost EMI'. Please note Flipkart does not charge any processing fee for this payment mode. You may get in touch with the bank's customer care using the number mentioned on the back of your card for any additional charge.
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                                  A
                                  Arun Jayan
                                  from Bidar, Karnataka
                                  May 26, 2017
                                  Resolved
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                                  Resolved

                                  Address: Kollam, Kerala, 691003
                                  Website: Flipkart

                                  My flipkart account has been deactivated and now I want be activate it but it is not activating
                                  My flipkart account connected with my mobile no. It is not connected with email and when I enters the mobile no. and password he saw me "Account is inactive contact the customer support to reactivate it"
                                  solve this prblm fastly.
                                  I want my Flipkart account to be reactivated and I wish you will do necessary steps.
                                  Jul 26, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 21, 2017
                                  Flipkart Customer Care's response
                                  Hi Team,
                                  We are unable to find order detail or register contact number for given complaint.
                                  We request you to get in touch with our customer care team on below detail.
                                  We're available 24 hours a day.
                                  [protected] or[protected]
                                  Email :- [protected]@flipkart.com
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                                    M
                                    Mukalingam
                                    from Sirsilla, Telangana
                                    May 26, 2017
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                                    Address: 532123

                                    Your services to bad your deliver boy is speak rudly and the item is not delivered and i am telling your services is too bad delivery boy no[protected] please take action
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