Flipkart Complaints & Reviews

My hsbc credit card has been debited twice for the order id od[protected]. Following are the two transaction details from my bank,

Transaction arn : 74766517112715112713896

Date: 24th april, 2016

Amount debited:41000

Transaction arn : 74766517154721791607408

Date: 5th june, 2016

Amount debited:41000

I need the full refund of 2nd debit i. E on 5th june, 2017.

Submitted a complaint in flipkart customer support, having complaint no - in[protected]. Did not receive any response so far from them.

Please help me to get my money back. As this is a criminal and vulnerable offence.

Regards,

Soumya bose

Sir i ordered a round neck t shirt but they give me the wrong or oversize t shirt.
So i call to customer care they told me u can exchange or u will get refund so i said i want exchange but the same pattern of t shirt.
So the took my old t shirt but at the time of the time of exchange the are giving me the wrong pattern of the t shirt.
So right now i don't have the faith on flipkart.

I bought a new TV from Flipkart and that is defective piece I asked them to replace. Now they were not responding and that too giving reckless answer. I think Flipkart people will mingle with second grade products for profits and the company of the tv is cloudwalker that cloudwalker people were also not responding and they are telling to ask Flipkart they will replace your tv very recklessly

Sir my registered mobile no [protected]. I ordered a syska power bank form flipkart. On the time of delivery i am not available but when i receive the courier item from ekart they behave me rudely and when i gave feedback on ekart they said that they will not provide me the further courier. So kindly slove or provide me your service by other courier service.

Regards
Suryakanta panigrahi

I ordered 2no of micromax 1.5 ton 3 star ac's one with online payment and one cod these which flikart is unable to deliver on time none of the product got delivered yet... And customer service executives are unfit to the process... Still not received i have called them more 10 times but not getting proper response... Guys, micromax is doing a very good job in getting products of large appliances into economical price for the customers... But tied up with these flikart makes customers irritated in thinking to buy large appliances as their service very pathetic.

Dear sir/mam

Iam booking

Samsung galaxy on nxt (Gold, 32 gb) mobile in last friday (02/06/2017) but still iam not revived that product kindly conform that order id is od[protected]
Mobile number [protected]

Regards

M. Nethaji

One of the worst service i am getting from flipkart being a loyal customer for the last 5 years. I ordered a smartphone (Redmi note 4) from flipkart.com on 3 june 2017, order id is od[protected] which turn to be a faulty product, so i asked for a replacement. But the technical expert from flipkart keeps telling me to update the phone, which i did but there is no solution. Ultimately they said phone will be replaced after engineer visit at home from jeeves, technician visited and approved for a replacement via case no 2657624 on 5th june 2017. But flipkart customer executive keeps telling it takes 24 hrs to update on their website. I spoke to jeeves head office and was confirmed that they had approved for replacement on 5th june 2 pm, but till today 6th june 2017 at 2:42pm the update is not showing in flipkart, in-spite of cooperating now flipkart is telling me to wait till 9th june 2017. Flipkart is not taking proper care of their customer and very poor service faced from flipkart. This is the last purchase from flipkart.

Regards,
Kunal guha
[protected]

This is regarding my order od[protected].

I have placed this order in may 2017, actual delivery date was delivery expected between sun, may 28th '17 and mon, may 29th '17 but till now i didn't received it.

I have request for delivery so many but till now no proper update everytime they say they are co-ordinating with team and we keep you updated/will call you back.

Order no. OD[protected]
Invoice no. OUYBMH[protected]
Invoice Date: 25/05/2017

I had ordered Apple iPod Touch worth Rs.16000 but instead of delivering iPod #Flipkart delivered Parle-G Biscuits.

When we called the #flipkart call center to get a resolution. They give us this Complaint no. IN[protected] and Nandani (Call Center Executive) promised us to resolve this by 3rd May but all failed. After spending more than a week they didn't revert nor deliver the iPod.. Very Bad Delivery service. After numerous follow-ups and escalations, #flipkart were completely not interested in delivering and respect their own commitments. Very rude and lying staff. They are not interested in doing their own duties with poor management of their complaints process.

Really very pathetic service and totally not acceptable.

If I will not receive my iPod within 2 days, I will take legal steps against #Flipkart.

Exclusively #FakeFlipkart

Very Bad Delivery service. After numerous follow-ups and escalations, they were completely not interested in delivering and missing their own commitments. Very rude and lying staff. not interested in doing their own duties with poor management of their complaints process. Never had this kind of trouble earlier with flipkart in the past but this was their current status of service. very deplorable and non receptive. Seems they have a policy of spit and lick. Never order for their fast delivery option. They only dupe customers with wrong commitments and no ownership in any department.

I have purchased a lenova vibe K 5 Plus 3GB A VW 48917 on 5.10.2016 with in three months the camera got problem they take one week to replace it again the cable is problem the battery is not charged to my phone 3 to 4 hours charging only 12 % charged it will be completed with in a minute it is very problem my product is with in guarantee period I very much interested to purchase goods through your firm but problems are occur several times it very difficult to consumer. i am working in site it is very difficult every time to attend the service center. Now at present my mobile is not charging they told that you may purchased cable out side cable No BSSA18CO 8978AKXT 69 BOOFS please exchange my phone which is giving so many times which is in guarantee period early action is requested my mail address is svchalapathi.[protected]@gmail.com

I ordered jio hotspot for my friend on 25/04/2017 with ref. No:74766517116716359712241 using my icici credit card, i cancelled the order. So, flipkart refunded the amount on 27/04/2017 with ref. No:74766517118716479197693.

Again i ordered the same on 27/04/2017 with ref:74766517118716479073043.

So, for this amount 1999/- i paid my credit card bill last month. Now again merchant debited amount of 1999/- second time (Ref: 74766517118716479073043) using the date as 25/04/2017. Again the amount is reverted to this month bill also. Why this mistake happened?

I had purchased ipad mini dated 29.12.2012. I am using that
Ipad till now. My ipad got locked recently. I took help from apple
Support. They asked me to provide invoice as well as the bill for
Authentication. I sent my invoice for authentication. But i surprising came to know that the serial number in the invoice was not matching with my ipad serial number. Apple customer care people asked me to contact flipkart for the fresh invoice. I contacted flipkart, but their officials told me that since this was an ild order so they cannot help me. I mailed them several times but no result. Their official told me to hard format the ipad and login with new user name and password. But this will be abreach of faith between me and apple.

Hi team,

I will be really thankful to you if you can sort out this problem.

1) i purchased a seagate plus slim 1 tb wired external hard disk drive in flipkart website on date[protected]. It got delivered to me on time that is on date[protected].

My flip kart account details.

Email id: [protected]@gmail.com

Phone number: [protected].

Issue: when i purchased this product it worked well, i have uploaded all my personal data in that and kept it aside. After few days right exactly on date[protected] days gap), i got some work with that data and i have taken hard drive and tried to insert in my pc.

"pc is not detecting the hard drive and the light on the hard drive is not blinking"

"tried in all other pc's/desktop which i hold same issue persist"

My question: flipkart people are making customers fools by putting some sales and selling faltu products.

How come a brand new failed within 15 days, i have used it only for 3 days (To upload data and to whether the data exists or not.

When i called flip kart customer service this is what they said... Contact service center because 10 days replacement policy passed.

I said boss this brand new product how come it happen like that. That means you are selling worst products which works
Till replacement/return period... They said sorry sir we can't help out with this issue.

I don't know where the service center is... It might be to far my place and cannot afford time/money for this issue.

Finally, i even tried contacting service center... They are not helpful at all.& it is 30 km away from my place..

Even flipkart customer service manager also did not try to help me out, they are simply disconnecting calls in b/w call...

Also, i want to complaint on the segate company. How come a product failed to work in 15 days.. They are building up worst/defective products

Hi Consumer complaints forum,

I would like to bring my concern to you that I purchased LG washing machine over flipkart online on Fri, Oct 28th '16 which costs ₹23, 489. After receiving Item, we found that there was damage and i raised complaint (Id:[protected] to replace the product. But there was no response from the Flipkart team to get replace done.

I keep on contact Flipkart call center...

I have ordered the micromax mobile, i received yesterday the material worst quality, vibration mode not there, noise is coming in the speaker, i have raised the complaint to flipkart grievance, but they told we will replace the same. (If flipkarts are replacing also same quality another piece will come, not required the same product). I want my money return back.

Regards,

B. Babu
[protected]

Please don't buy from flipkart. I beg you. I just recieved my order redmi note 4 black 4gb ram. I paid through credit card. They gave me a nirma soap bar in place of the phone. They cheated me. The seller name is sane retails pvt. Ltd. Secunderabad Telangana. Please help me file a case against this seller. I recieved my order just 5 minutes ago. My Order ID is[protected]. Please help me! I juat want a replacement!

I have ordered samsung led (Model - k5100, 100 cm). But i have not received complete order. Hanging stand is missed in the order. Some of the important details are following:
Orderid : od[protected]
Cin: u749dl2016ptc291626
Invoice no: foysf[protected]
Permanent adress: gurpreet matharu, vpo bhari panechan, via chehal, teh. Nabha, distt. Patiala (147202)

I am pravin dongare ([protected] / [protected]). I ordered honor 5c (Gold, 16 gb) with order id "od[protected]". Yesterday on 3rd june 2017, i collected my mobile from "blue dart" office around at 4:15 pm with 10k cash submitted to them but till now my flipkart account showing it's undelivered. It can trouble me or the company in future that's why i mailed it. Pfa of image o[censored]nbox for the proof.

I ordered the product from flipkart on 31st may 2017 in summer offer with 10% discount with credit card and then the whole issue started. As usual flipkart started the packing & shipment process then the whole drama process of flipkart. Shipped the product, delivery person come with arrogant behavior without checking just said your imei number is not matching with the imei number he got and took the product back. I called flipkart for that & they said we are rescheduling your delivery & provided me the number of courier boy to call him & ask him to deliver the product. When i called the delivery boy he clearly refused to deliver the product. Then again called to flipkart for his behavior and then they assured i will get product tomorrow that was saturday. Received a message in saturday morning that your product will be delivered today but again undelivered till evening. At 6:00 in evening i again called flipkart then they assured me i will get product on sunday that is today but in morning i received message that cancelled: our courier partner has confirmed that the delivery of samsung galaxy on nxt... With order id od[protected] was not accepted. When they have not tried to deliver the product how can they cancel the product by them self, is there any new policy flipkart to deliver the product in mid-night at 2:51am (Find the image attachment). Does this is not cheating from flipkart. If they don't want to deliver the product then why they take order & provide offers like big billion, 10 year sale, summer sale.

Is there any one from flipkart higher department who can answer this either calling me or saying we are working on this. What about customer satisfaction or is it business to money. No customer satisfaction.