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Flipkart Complaints & Reviews

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Updated: Mar 18, 2026
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G
gurpreetmatharu
from Patiala, Punjab
Jun 5, 2017
Resolved
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Address: Patiala, Punjab, 147202
Website: Consulting Rooms Pvt Ltd

I have ordered samsung led (Model - k5100, 100 cm). But i have not received complete order. Hanging stand is missed in the order. Some of the important details are following:
Orderid : od[protected]
Cin: u749dl2016ptc291626
Invoice no: foysf[protected]
Permanent adress: gurpreet matharu, vpo bhari panechan, via chehal, teh. Nabha, distt. Patiala (147202)
Jul 25, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Verified Support
Jun 21, 2017
Flipkart Customer Care's response
We have taken up this case internally. We will get back to the customer with an update on it.
Verified Support
Jun 24, 2017
Flipkart Customer Care's response
We have interacted with the cx he said wall mount installation is not done..& there is a defect in the product hence cx said tech visit done..spoke to brand..he said wall mount was not available..so it was delayed & the product is defective..it has got line on screen...Panel issue...hence approved for the replacement..informed cx the product will be picked up on or before..19/6/2017..& once product reaches ware house the new product will be delivered cx agreed hence closing the case.
I am Create order in 11 mounth Right.But i am sell mobile to give me invoice copy
Dear sir my product is not book but my cash is debited in my accaunt
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    P
    Pravin Dongare
    from Mumbai, Maharashtra
    Jun 4, 2017
    Resolved
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    Resolved

    Address: Kolhapur, Maharashtra, 416502

    I am pravin dongare ([protected] / [protected]). I ordered honor 5c (Gold, 16 gb) with order id "od[protected]". Yesterday on 3rd june 2017, i collected my mobile from "blue dart" office around at 4:15 pm with 10k cash submitted to them but till now my flipkart account showing it's undelivered. It can trouble me or the company in future that's why i mailed it. Pfa of image o[censored]nbox for the proof.
    Jul 22, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jun 20, 2017
    Flipkart Customer Care's response
    We will revert on customer complaint.
    Verified Support
    Jun 21, 2017
    Flipkart Customer Care's response
    customer complaining that shipment is not showing as delivered but we have sent a mail about delivery confirmation. So closing the case.
    My cash is debited my acaunt but product is not book
    Hi sir,
    My puma sandle is delivered by wrong size.this is exchange.but not a pickup this product and any process complete. i am waiting for 1 month.
    Plz help me fast.
    Aapke courier partner ka delivery boy kisi v delivery pe fixed amount pe extra commission mangta h...aur nahi dene par bolta h k agle baar se delivery nahi milega...so plzz help me as soon as possible...
    Thankuuu
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      A
      ashish_29
      from Agra, Uttar Pradesh
      Jun 4, 2017
      Resolved
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      Resolved

      Address: Faridabad, Haryana, 121001
      Website: www.flipkart.com/order_details?order_id=OD109308377835951000&src=od&link=track

      I ordered the product from flipkart on 31st may 2017 in summer offer with 10% discount with credit card and then the whole issue started. As usual flipkart started the packing & shipment process then the whole drama process of flipkart. Shipped the product, delivery person come with arrogant behavior without checking just said your imei number is not matching with the imei number he got and took the product back. I called flipkart for that & they said we are rescheduling your delivery & provided me the number of courier boy to call him & ask him to deliver the product. When i called the delivery boy he clearly refused to deliver the product. Then again called to flipkart for his behavior and then they assured i will get product tomorrow that was saturday. Received a message in saturday morning that your product will be delivered today but again undelivered till evening. At 6:00 in evening i again called flipkart then they assured me i will get product on sunday that is today but in morning i received message that cancelled: our courier partner has confirmed that the delivery of samsung galaxy on nxt... With order id od[protected] was not accepted. When they have not tried to deliver the product how can they cancel the product by them self, is there any new policy flipkart to deliver the product in mid-night at 2:51am (Find the image attachment). Does this is not cheating from flipkart. If they don't want to deliver the product then why they take order & provide offers like big billion, 10 year sale, summer sale.

      Is there any one from flipkart higher department who can answer this either calling me or saying we are working on this. What about customer satisfaction or is it business to money. No customer satisfaction.
      Jul 21, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      May 29, 2017
      Akshay Kamat's response
      Product is not book but cash is debited my acaunt
      Jun 05, 2017
      Updated by ashish_29
      Now Flipkart calling me every time and giving the same blame reasons to Order again as your order is been Returned back. But No reason for the high amount now I have to pay. from Rs 10765 to Rs 16900. Flipkart don't Deliver the product cancel the order by them by saying Customer refused and then want to place order again. They should have delivered the product at any cost either giving blame Reasons.
      Verified Support
      Jun 20, 2017
      Flipkart Customer Care's response
      We will revert on customer complaint.
      On 2017 may big sale day i had order to product. One product they send me different and another product they lost it ultimately I didn't got anyone product.worst service
      Closed the flipkart.they are making fool of customer
      Dear sir my product is not book but my cash is debited in my accaunt
      I have purchased a bag from flipkart with prepaid mode but not delivering the product. Telling that seller creating the problem.
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        X
        Xianyi Ho
        from Bengaluru, Karnataka
        Jun 4, 2017
        Resolved
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        Resolved

        Address: 577004
        Website: Flipkart

        Hi flipkart, i bought a men's wallet with this brand 'oster' but then i received a wallet of a different brand which is 'orbit'. The wallet which i receive also not as illustrated as it advertise in flipkart. I am very very dissapointed with the seller. This really spoils the faith i have of purchasing items with flipkart. I wouldn't never want to purchase with flipkart again! I want a refund form this item.
        Jul 22, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jun 20, 2017
        Flipkart Customer Care's response
        We will revert on customer complaint.
        Verified Support
        Jun 21, 2017
        Flipkart Customer Care's response
        We have interacted with the customer, apologized for the issue, customer ordered a wallet of brand oster, but he received the brand called as orbit. He have attached the picture. Apologized for the inconvenience and informed feedback taken and will try not to happen this again. Customer agreed and also confirmed that he received the refund for the return. Closing the case.
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          V
          Vishwajeeet
          from Noida, Uttar Pradesh
          Jun 4, 2017
          Resolved
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          Resolved

          Address: Bangalore, Karnataka, 560034
          Website: Flipkart.com

          Order ID: OD[protected]

          Vishwajeet chauhan
          My oppo A57 handset got delivered to me on 31 June 2017. I had opened the box and start using the phone but thereafter I found phone headset female jack is not working properly. As I wanted to replace the phone so that I have lodge a replacment request to Flipkart against order.
          Next day one guy name sahil Kumar came from Jeeves consumer services Pvt ltd. to check the phone problem and he found the same. He had filled his job sheet and mentioned that phone jack is faulty.
          After 2 hours when I checked my Flipkart account there Flipkart has updated the request is rejected. Immediately I called to customer care and told him about the issue. He told me, that guy has reported to Flipkart that issue has been resolved and customer is happy.
          Then again I have raised replacment request and same thing happened again. Again Flipkart rejected my request by saying that the guy has reported the issue has been resolved. Why Flipkart doing such rubbish things. It has become more difficult to shop from Flipkart.
          Even I have mailed to Flipkart customer support team but still there is no response from them. I have also attached the job shat which had been filled by that guy. It is clearly metioned in job sheet that issue has not been resolved yet but I don't know why Flipkart is so dumb now.
          I need the resolution..otherwise I will lodge a case against Flipkart and their third party company Jeeves.

          See the attached photo for evidanc
          Jul 24, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jun 20, 2017
          Flipkart Customer Care's response
          We will revert on customer complaint.
          Verified Support
          Jun 21, 2017
          Flipkart Customer Care's response
          Customer complained that headset female jack is not working and asking for return. Hence replacement processed and closing the case.
          Even i am facing the same problem from Flipkart. Worst service ever.
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            H
            Hajee Masthan
            Jun 4, 2017
            Resolved
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            Resolved

            Address: Tirunelveli, Tamil Nadu, 627005
            Website: www.flipkart.com

            I ordered : puma men brown genuine leather wallet (6 card slots)
            Order id : od[protected] item)
            Order date : wed, may 24th '17 1:49 pm

            Automatically my order has been cancelled without my knowledge.
            May i know the reason behind this screen.
            Kindly reply via an email : [protected]@gmail.com

            If is it possible kindly delivery that above requested order to requested delivery address.
            Jul 27, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jun 21, 2017
            Flipkart Customer Care's response
            We will revert on customer complaint.
            Verified Support
            Jun 24, 2017
            Flipkart Customer Care's response
            We are sorry for the inconvenience caused. We will not repeat this again. Closing the complaint.
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              S
              sai rockz
              from Gudivada, Andhra Pradesh
              Jun 4, 2017
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              Address: Hyderabad, Andhra Pradesh, 500036
              Website: Flipkart

              I have ordered jabra bluetooth but the bluetooth has not came.in the box. I am so depressed at this item. I have paid online. Money also. What is this. The flipkart has said me there is replacement but did not came to me back.. Plz solve this issue for future orders.. Ph[protected]..[protected]..
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                S
                Shamik Bhowmik
                from Kolkata, West Bengal
                Jun 4, 2017
                Resolved
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                Resolved

                Website: www.flipkart.com

                Dear Sir,

                On 24th May I ordered for Timex TW000T307 watch and I received on 31st totally a wrong watch, Timex TW000T607. I requested for a replacement with the actual watch I have ordered and also wrote a mail to customer support team. Again today I have received a wrong watch, Timex TWEG14507. This is totally intolerable and kindly take action.
                Order id: OD[protected]

                Thanks,
                Shamik Bhowmik
                Jul 26, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jun 20, 2017
                Flipkart Customer Care's response
                We will revert on customer complaint.
                Verified Support
                Jun 21, 2017
                Flipkart Customer Care's response
                We have interacted with the customer, apologized for the inconvenience and taken the product back and provided refund. hence closing the case from our end.
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                  A
                  Azim Attar
                  from Kolhapur, Maharashtra
                  Jun 4, 2017
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                  Address: 411037
                  Website: Flipkart.com

                  WD hdd / delayed unnecessarily. And keep on calling me and telling will be delivered soon, but still the delivery boy didn't turned up. Since Thursday, 1st June till 4th June. Paid extra 90 rs for fast delivery. I should give rating as Zero
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                    R
                    rahulroyac
                    from Arambagh, West Bengal
                    Jun 4, 2017
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                    Address: Bangalore, Karnataka, 735224
                    Website: flipkart.com

                    Sir, I want to inform you that flipkart was cheating with me, at first when I order my parcel they were said that it could be delivery to me, but after payment the deney to placed my order. Now they told me that they could not deliver my order. after payment of 8999/- they said that.
                    So, I want to take action against them.
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                      H
                      Himanshu225960
                      Jun 4, 2017
                      Resolved
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                      Resolved

                      Address: 560034
                      Website: www.flipkart.com

                      Due to late delivery from flipkart i'm unable to apply for the following offer
                      http://www.hpshopping.in/inkadvantageoffer
                      The offer contains gift of rs.2500 and we have to apply for the offer within 15 days of purchase. I ordered this printer on 16 may 2017 and flipkart delivered it on 03 jun 2017. Hence i'm unable to register for this offer. Now flipkart should take responsibility for this loss of rs. 2500. I want my money back. Please help me.
                      Jul 31, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 21, 2017
                      Flipkart Customer Care's response
                      We will revert on customer complaint.
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                        D
                        daljit145
                        from Gurgaon, Haryana
                        Jun 4, 2017
                        Resolved
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                        Resolved

                        Website: www.flipkart.com

                        I had ordered double bedsheet vide flipkart order number order id - od[protected]
                        Product - zesture cotton floral double bedsheet on 17 may 17. I was informed through email that order would be delivered on 29 may 17.
                        On 29 may 17, when i checked online, i was intimated that the order has already been delivered on 24 may 17.
                        I immediately called up the customercare and informed them that the order has not been physically delivered. Vide complaint number in[protected].
                        I was told that they would contact me and resolve the issue. They sent me text message stating that they tried contacting me but in actual fact nobody made any contact.
                        On 04 jun17 they emailed me to say that the matter is closed.
                        I have once again raised the issue with complaint number in[protected] dtd 04 jun 17.
                        I would like to have the amount (Rs 439) charged to refunded as the product has not been delivered.
                        Jul 14, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 10, 2017
                        Flipkart Customer Care's response
                        Spoke with the customer twice on the number [protected], customer stating he have not ordered anything, apologized and disconnected the call. Hence delivery confirmation mail sent and closing the case.
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                          M
                          mehul kapdi
                          from Surat, Gujarat
                          Jun 4, 2017
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                          Address: 380001
                          Website: www.flipcart.com

                          I purchaseda new mi 3s prime phone from flipkart... So plz help me

                          My original mi bill is missing so plz give me dublicate bill of my mi 3s prime phone
                          [protected]@gmail.com
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                            G
                            Gajula Balarami reddy
                            from Bengaluru, Karnataka
                            Jun 4, 2017
                            Resolved
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                            Resolved

                            Address: 560099
                            Website: www.flipkart.com

                            Please find the below attached screen short refund not accept some error showing ( please select an account) OD[protected] please check and confirm.
                            Jul 8, 2017
                            Complaint marked as Resolved 
                            Jun 05, 2017
                            Updated by Gajula Balarami reddy
                            Still your side no replay please confirm.
                            Verified Support
                            Jun 07, 2017
                            Flipkart Customer Care's response
                            refund initiated back to bank account on 5th June and informed TAT, case closed from our end.
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                              R
                              Raghuveer Bharadwaj
                              from Bengaluru, Karnataka
                              Jun 4, 2017
                              Resolved
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                              Resolved

                              Address: 560056
                              Website: www.flipkart.com

                              I ordered an asus zenfone 3, order no. Od[protected]. I didn't get my delivery and the product hot canceled on its own. I also complained in my previous emails regarding the issue. Placing a new offer would cost me an extra 3000 rupees as i had an offer while i ordered before.

                              My only concern is to get the phone at the cost which i ordered.
                              Jul 30, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 20, 2017
                              Flipkart Customer Care's response
                              We will revert on customer complaint.
                              Verified Support
                              Jun 21, 2017
                              Flipkart Customer Care's response
                              Order is canceled due to no response from customer while attempting delivery, order has been rejected. Informed to place fresh order. We can not accommodate the price. Case closed.
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                                L
                                lakshyabasandani
                                from Jaipur, Rajasthan
                                Jun 4, 2017
                                Resolved
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                                Resolved

                                Address: Jaipur, Rajasthan, 302004
                                Website: flipcart.com

                                We received our handset on 25.05.17. Phone was not working properly along with its loudspeaker and charging issue. We lodged the complaint on 25 may itself. We wanted replacement. The engineer mr anmol visited on 27 may but neither me nor my son was at home. Moreover the phone was locked. He counseled my wife that it is routine visit and i have to complete the call right now. On his misguidance my wife signed. Our problems were never addressed. Later we narrated our problem to toll free number on 30 may 6.45 pm mr kanishak he said engineer would come on 1 jun. We called again on 1 jun at 7.42 pm to mr. Kartik and narrated him the problems again. He advised to mail again then we sent return mail we got message that flipcart personnel would contact on 4 jun. As we are not satisfied we contacted again on 3 jun 11.52 to sanya but she cut the call. To summarized we are not satisfied. We want to return the hand set of order no od[protected]. We have requested on the same day of receipt narrating our problem thereafter we have been trying very hard as detailed above. It is really painful experience for us and we are getting very sad and hopelss. Kindly address our problem as we have requested well within prescribed time.
                                Jul 8, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 07, 2017
                                Flipkart Customer Care's response
                                As tech visit is been arranged and the same have been communicated to the customer, hence solving the case as solved NRR.
                                Order ID: OD[protected]

                                Vishwajeet chauhan
                                My oppo A57 handset got delivered to me on 31 June 2017. I had opened the box and start using the phone but thereafter I found phone headset female jack is not working properly. As I wanted to replace the phone so that I have lodge a replacment request to Flipkart against order.
                                Next day one guy name sahil Kumar came from Jeeves consumer services Pvt ltd. to check the phone problem and he found the same. He had filled his job sheet and mentioned that phone jack is faulty.
                                After 2 hours when I checked my Flipkart account there Flipkart has updated the request is rejected. Immediately I called to customer care and told him about the issue. He told me, that guy has reported to Flipkart that issue has been resolved and customer is happy.
                                Then again I have raised replacment request and same thing happened again. Again Flipkart rejected my request by saying that the guy has reported the issue has been resolved. Why Flipkart doing such rubbish things. It has become more difficult to shop from Flipkart.
                                Even I have mailed to Flipkart customer support team but still there is no response from them. I have also attached the job shat which had been filled by that guy. It is clearly metioned in job sheet that issue has not been resolved yet but I don't know why Flipkart is so dumb now.
                                I need the resolution..otherwise I will lodge a case against Flipkart and their third party company Jeeves.

                                See the attached photo for evidanc
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                                  A
                                  Arundev S
                                  from Mysore, Karnataka
                                  Jun 4, 2017
                                  Resolved
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                                  Resolved

                                  Address: Kasaragod, Kerala, 671321
                                  Website: Flipkart

                                  Order no - OD[protected]

                                  A sennheiser CX 180 earphone was ordered on 27 February 2016. The product had two year warranty period. Since I was facing sound issues with the earphones, I sent the product to sennheiser India last week. So, they sent me a SMS with RMA number [protected]. Then I checked the status on sennheiser India link and was shocked to know that I had received a fake product of sennheiser CX 180 earphone.

                                  I request you to take serious action on this case and refund my money as early as possible. Lost my complete trust with Flipkart and online purchases. Please take necessary actions at the earliest.
                                  Jul 22, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 20, 2017
                                  Flipkart Customer Care's response
                                  We will revert on customer complaint.
                                  Verified Support
                                  Jun 21, 2017
                                  Flipkart Customer Care's response
                                  Return has been approved for refund. Case closed.
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                                    S
                                    skbasu106
                                    Jun 3, 2017
                                    Resolved
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                                    Resolved

                                    Address: 713204

                                    Against order od[protected], & tracking id fmpp [protected] one philips hd 2583 600 wp (Pop up toaster) was delivered to my address; however after opening the item box i noticed that the pop up tray inside the toaster was fitted; as such breads slices are not poping out automatically after heating cycle is complete; it is a serious manufacturing defect & i donot know how the product has passed quality test; please advice how to get the product replaced or returned;
                                    Jul 22, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 20, 2017
                                    Flipkart Customer Care's response
                                    We will revert on customer complaint.
                                    Verified Support
                                    Jun 21, 2017
                                    Flipkart Customer Care's response
                                    We have interacted with the customer, apologized for the issue, customer stated that he have visited the local service center and the issue is resolved. Closing the case.
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                                      F
                                      Flessy Mol
                                      from Muvattupula, Kerala
                                      Jun 12, 2017
                                      Resolved
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                                      Resolved

                                      Address: Ernakulam, Kerala, 686691
                                      Website: flipkart

                                      The delivery information wasnt given to us so that my watch MACRO got rejected. Its your responsibility to give details of your arrival by the delivery team... its not fair... At first i was a huge fan of your but now i got changed... this is your first and last warning. am sorry there are no proof now the tele conversations would you plz call me so that i am able to talk to u more freely than this
                                      Jul 17, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 14, 2017
                                      Flipkart Customer Care's response
                                      Hi Team,
                                      We are unable to find order detail or register contact number for given complaint.
                                      We request you to get in touch with our customer care team on below detail.
                                      We're available 24 hours a day.
                                      [protected] or[protected]
                                      Email :- [protected]@flipkart.com
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                                        M
                                        Mad Pamp
                                        from Taliparamba, Kerala
                                        Jun 3, 2017
                                        Resolved
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                                        Resolved

                                        Address: Ernakulam, Kerala, 682505
                                        Website: flipkart

                                        I ordered a puma backpack and when i got it it was a misfit for me, so i returned it and it's been a month now and nobody came to collect it. I paid 1, 119 rupees and there has been no return and refund. Flipkart never let me know the returning date and refunding status. They are saying that my return request is being processing and will notify when they will come to pickup the product. Hope i'll get your help and contact me quickly
                                        Jul 21, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 20, 2017
                                        Flipkart Customer Care's response
                                        Hi Team,
                                        We are unable to find order detail or register contact number for given complaint.
                                        We request you to get in touch with our customer care team on below detail.
                                        We're available 24 hours a day.
                                        [protected] or[protected]
                                        Email :- [protected]@flipkart.com
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