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Flipkart Complaints & Reviews

2.8
Updated: Oct 27, 2025
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Flipkart reviews & complaints page 1852

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S
snehsoni
from Ahmedabad, Gujarat
May 18, 2017
Resolved
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Address: Vadodara, Gujarat, 390012
Website: www.flipkart.com

Issue 1: poor supply chain: Order a mobile phone 15 days ahead of wife's birthday only to get messages from Flipkart saying delivery is delayed due to issues at logistics partner. Why should I even care if they have a bad supply chain.

2. Failed notification service:
The notification email saying, If you have any question, please reply to this email or call our customer care. But the reply email address is [protected]@flipjart.com. I did still try to reply only to receive a failure message. And we all know how bad their customer care is. No ome answers for hours.

3. Emotional breakdown: Ever know how furious a wife can get when you tell her the surprise you had planned for her didn't get delivered so I am sorry but you will have to wait a bit longer (for an unknown period) for the surprise. Go learn time management from the Japanese you twats at Flipkart.
May 21, 2017
Complaint marked as Resolved 
They delivered.
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 22, 2017
Flipkart Customer Care's response
We are sorry for the inconvenience caused. We tried calling you on 99*****188, but you didn't receive our call. We would like to inform you that the seller has confirmed that your product has been delivered.
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    Ruchika Dahiya
    from Vadodara, Gujarat
    May 18, 2017
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    Address: Mumbai City, Maharashtra, 400005

    Product not as per specifications shown.

    Booked cycle showing 6 gear and green colour.
    However, received red colour cycle without gear.

    Want to return the same if exchange not possible.
    +2 photos
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      H
      himanshu taylor
      from Dhaka, Bihar
      May 18, 2017
      Resolved
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      Resolved

      Address: Jaipur, Rajasthan

      Hello sir.
      I have ordered lenovo vibe P1m on November 2016
      I had lost my originol bill.

      Please send me a duplicate bill on my email.

      My IMEI 1Number:[protected]

      My IMEI 2 Number:[protected]

      My contact info is [protected]
      My email id is [protected]@gmail.com .

      My order ID:OD[protected]
      Mail me as soon as possible.
      Its very urgent.
      May 22, 2017
      Complaint marked as Resolved 
      My complaint has been resolved
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      May 22, 2017
      Flipkart Customer Care's response
      We have shared the invoice copy to customer email id and same informed to customer
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        S
        Shashanksrm86
        from Jaipur, Rajasthan
        May 18, 2017
        Resolved
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        Address: Bangalore, Karnataka, 560068
        Website: www.flipkart.com

        I ordered a casio watch online on 12th may, 2017 and they promise me to deliver on 13th may, 2017 but due to their arguments they request to deliver it on next day but i have to go somewhere else so i scheduled it on 17th may, 2017. When i received the shipment i told the delivery boy that i am in doubt cause it was somewhat less in weight but he ensure me that product intact in the box and he cannot give open delivery. So i received the packet but when i opened it that was just full of box and garbage and product was missing. I called to flipkart and even mail within no time but now they are deny to send me the product or even refund. So kindly look into the matter asap.
        Company :flipkart
        Webmail:flipkart.com
        Contact on: [protected]
        +1 photos
        Jun 22, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        May 19, 2017
        Updated by Shashanksrm86
        How much time you will take to resolve it.resolve it asap
        Verified Support
        May 20, 2017
        Flipkart Customer Care's response
        We are writing to you about your recent order for the Casio A955 Enticer Men Analog Watch - For Men We’d like to let you know that your request for a replacement of cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item to the customer with the product being intact. We are concerned and would like to understand the issues you are facing.
        May 22, 2017
        Updated by Shashanksrm86
        This is not my fault.You people are creating an issue.So tell how far i have to go for this.But surely i will go till then my issue will not be resolved.Cause you people are giving a fake commitment if you cannot fulfill the requirement so why are you selling.
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          U
          Ulka Raut
          from Mumbai, Maharashtra
          May 18, 2017
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          Address: 400072
          Website: Incomplete order

          I had ordered pink root bleach cream (oxy) it was mentioned in that there will be "2 activator jar" but have received only one..
          KINDLY DO THE NEEDFUL
          +1 photos
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            N
            Nihala Nazrin
            from Sivagiri, Tamil Nadu
            May 18, 2017
            Resolved
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            Resolved

            I have ordered for question bank of jipmer[protected], 16 year question papers, on 11may 2017. And today morning, i got message that the order has been cancelled.At the time of placing the order, you people had enough stock of the above mensioned book and after 7 days of placing the order, how can you say that it is out of stock.How irresponsible you are.It is really dissapointing.If the required is not done immediately, I myself and my friends will never again recomment your service in any of the sectors
            Jun 23, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            May 22, 2017
            Flipkart Customer Care's response
            We have contacted the customer and informed that the order was cancelled from the seller end hence case is closed.
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              J
              Jitu15041991
              from Delhi, Delhi
              May 17, 2017
              Resolved
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              Resolved

              Address: Gurgaon, Haryana, 122001
              Website: Flipkart

              I am Jitendra sharma lives in Gurgaon, place an order to Sony Xperia XA ultra dual on flipkart (Order no OD[protected] and the same delivered on 27th of April 2017 bearing invoice no (Tax Invoice # F0YSF[protected], that time mobile was ok but on 15th May there is yellow spot comes on screen and hang any time. That spot is too bold and clearly visible, attached also invoice and screenshot.

              I want to replace this phone.
              +2 photos
              Jun 23, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              May 23, 2017
              Flipkart Customer Care's response
              Spoke to the customer. Said him to visit service center as it is out of 10 days replacement policy. And educated the customer about 10 days replacement policy. Customer agreed. Closing the complaint.
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                H
                HARI PRASATH hp
                from Chennai, Tamil Nadu
                May 17, 2017
                Resolved
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                Address: 641031

                I have bought lyf ls-4505 mobile on 28/10/2016 through [protected] mobile number it has a warranty. Unexpectedly the mobile has switched off and i had tried to switch on but it was failed. So i need to complainted to service the mobile through warranty. You are requested to service the mobile through the warranty card provided. Take my mobile and service as per my complaint
                Jun 24, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                May 22, 2017
                Flipkart Customer Care's response
                Complaint taken up internally.
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                  N
                  Nikita_pa
                  from Delhi, Delhi
                  May 17, 2017
                  Resolved
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                  Address: New Delhi, Delhi, 110031
                  Website: Flipkart

                  Since the moment I received my product evoke note 4 and I switched it on I am facing the over heating problem and has logged for a replacement of my product. It was a very bad experience that no body helped me for this and the replacement is getting delayed again and again the manner the customer support executive are talking is the worst thing I have ever seen through my entire shopping experience. I want the problem of my complaint to be taken into consideration seriously and immediately resolved. This kind of act is reflection of great negligence and avoidance.
                  Jun 22, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  May 21, 2017
                  Flipkart Customer Care's response
                  We are sorry, we are unable to find any order details. We request you to get in touch with our toll free number [protected].
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                    J
                    joshil abraham
                    from Delhi, Delhi
                    May 17, 2017
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110020
                    Website: www.flipkart.com

                    Sir/Madam,
                    I had ordered for a Lenovo K6 Power (Dark Gray, 32 GB) under order No. OD[protected] from Flipkart on 15 May 2017
                    There was an offer for exchanging my old phone and hence I had applied for the same. The online flipkart app did full test of my phone for determining the condition of my old phone and decided to give 3950 which is lesser than the maximum amount of around 4100 offered for this phone.
                    I paid the remaining amount of 7100 for my new phone using my credit card on May 15th.
                    Today on May 17, the delivery executive came to my office to pick up my old phone and deliver the new one. He came and did factory reset on my old phone and then removed the tempered glass from my old phone. After doing all these he said that there is some scratch on the top part of the phone and hence he cannot take the delivery. He did not have any customer care number where I can call. He left saying that he cannot take the old phone and deliver the new one. I was left with my factory reset old phone after having paid 7100 rupees to Flipkart for a new phone!
                    Later I called the customer care number of flipkart and requested them to resolve the matter. The first executive was very rude with me and hence I requested her to transfer the call to her senior. I talked to the senior executive and he (Mr. Amit) was extremely rude and said that they will not take my old phone or deliver the new phone. He said that since there is scratches in your phone it cannot be taken. I told him that none of this was told to me while placing the order and taking money from me. He said that it is written in the terms and conditions. I asked him for a copy and he read from the same and it was understood by him also that nowhere does it say that items with scratches will not be taken. It only says that the items should be in working condition. Then he started becoming rude with me.
                    I told him that I will approach the consumer court as I am left with no other option.
                    It is unfortunate that flipkart which claims to be a global company has such bad customer care executives and policy and deals with its consumers in such unprofessional manner.
                    It is unfortunate that in this era of transparency, Flipkart is attempting to squeeze out money from the consumer and not deliver products as per
                    their promise in the order.
                    Through you I would request Flipkart to kindly solve this issue by immediately arranging for a pick up of my old phone and delivering me the new phone failing which I will have to approach the consumer court.
                    Thank you
                    Joshil K Abraham
                    Jun 27, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    May 22, 2017
                    Flipkart Customer Care's response
                    We are sorry for the inconvenience caused. IMEI will be verified on collection. Only functional devices with intact displays are accepted. We only accept phone with screen locks disabled and iCloud Account unlocked. These will be checked at the time of pickup. These things are also mentioned on our product page. We are sorry but we can't accept a handset with a scratch on the phone. Hope you understand. Closing the complaint from our side.
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                      T
                      tvpuram
                      May 17, 2017
                      Resolved
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                      Resolved

                      Address: 400014
                      Website: flipkart.com

                      Flipkart is totally fraud company.. They have a return and refund policy but they don't stand on their words.. The customer support team is very bad. I have placed on order from flipkart. Seeing the worst performance of the phone, which doesnt match to what they had shown on the website, i had requested for a refund and the cuscare convinced me for replacement of the same phone 9 toy phone). After purchase flipkart team is giving very stupid reason that we are not able to refund your money. I am a very long time customer of flipkart and never imagined they will be such a big fraudster
                      Jun 22, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      May 22, 2017
                      Flipkart Customer Care's response
                      We have taken up this case internally. We will get back to the customer with an update on it.
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                        S
                        sunilsamalkha
                        from Delhi, Delhi
                        May 17, 2017
                        Resolved
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                        Resolved

                        Address: Panipat, Haryana, 132101
                        Website: www.philips.co.in

                        My son, sanyam dhiman (Minor) purchased philips in-spa3000u/94 home audio speaker black gspa3000u vide order no [protected] bill no f03pqmh[protected] dated[protected]. It had been out of working order after few days. He lodged the complaint regarding this on tel. No.[protected] and laltest complaint no. Sup001/371829. Approximately after 30 days of complaint they have not repaired the product, every week they promise to come to repair the product but they do not come. Kindly look into the matter.
                        Dr. Sunil dutt
                        F/o mr. Sanyam dhiman
                        Panchwati colony, samalkha-132101
                        District, panipat haryana mobile no. [protected]
                        Email: drsunildutt. [protected]@gmail.com
                        Jun 23, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        May 17, 2017
                        Updated by sunilsamalkha
                        After submitting the complaint a call has been received from mobile no. [protected] and [protected], they were asking about bank details, but I did not give.
                        Verified Support
                        May 23, 2017
                        Flipkart Customer Care's response
                        Spoke to Sanyam, he confirmed that his issue is going to get resolved in 2-3 days. Closing the complaint from our side.
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                          N
                          Nasir Mustafa
                          from Siliguri, West Bengal
                          May 17, 2017
                          Resolved
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                          Resolved

                          Address: Burdwan, West Bengal, 713301
                          Website: flipkart

                          Sir,
                          This is to inform you that i nasir mustafa of kiit university want to complain reagarding my hard disk which is not detecting at all which was delivered on wed, feb 8th, 2017. Which is under a warranty period so give a service as soon as possible as i am a regular customer of your company.

                          Cont no _1. [protected]
                          2. [protected]

                          E - mail id-: [protected]@kiit.ac.in
                          [protected]@gmail.com

                          So pls contact or reply me as soon as possible.
                          Jun 22, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          May 20, 2017
                          Flipkart Customer Care's response
                          Complaint taken up internally.
                          Verified Support
                          May 22, 2017
                          Flipkart Customer Care's response
                          We'll be unable to honor your request as the product is beyond our seller's replacement policy. We request you to get in touch with the brand's customer care number.
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                            I
                            Itisha Jain
                            May 17, 2017
                            Resolved
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                            Resolved

                            Address: 123401
                            Website: flipkart

                            I made a purchase with flipkart on 4/5/17. i faced size issue so i raised a return request for the same. The next day i received a mail stating they have cancelled my return request for "unusual high number of return request" (which is not at all true) and also they are locking my account for any further purchase. i tried to call customer support and they transferred me to escalation department who very casually told me they cant help me . i can only send a mail if anything for m issue. the have the worst customer support not willing to help at all.
                            If that was the case they shpuld have mentioned that the products are not returnable. Also the value of products is hardly 4300 and they are creating such a nuisance.
                            all i want is to return the products and get my money back and never shop form this site ever again
                            +1 photos
                            Jun 24, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            May 20, 2017
                            Flipkart Customer Care's response
                            As already we have sent notification to customer stating we can't take further action on these orders and also informed that there are high number of return from the customer account hence case remains closed.
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                              Pranav Bandarkar
                              from Kichha, Uttarakhand
                              May 17, 2017
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                              Address: Ratnagiri, Maharashtra, 415612
                              Website: Phonepe

                              I have returned the slippers but I have not received my refund amount . Flipcart Is​ saying that we have completed your refund so call phonepe​ customer care . But phonepe is not responding it is serious matter please send my refund otherwise I will complaint against flipcart and phone pe in consumer culb or in police.
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                                R
                                Ruchika Dhir
                                from Delhi, Delhi
                                May 17, 2017
                                Resolved
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                                Resolved

                                Address: Jalandhar, Punjab, 144008
                                Website: Flipkart

                                Purchased Crocs Women/ Smoke Clogs from Flipkart on 1.04.2017, which was returned and collected back by Flipkart on 26.04.2017. refund for the same collected item is not initiated by Flipkart so far. So now I neither have my product nor the refund. On contacting the Flipkart they initiate return and then cancel that return again stating not been able to initiate return. On my email Flipkart promise to resolve issue in 3-4 working days, but fail to get back every time. this way the service provide is harrassing me and not providing money back.
                                Jun 20, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                May 20, 2017
                                Flipkart Customer Care's response
                                Complaint taken up internally.
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                                  GOUTAM SARKAR
                                  from Patrasaer, West Bengal
                                  May 17, 2017
                                  Resolved
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                                  Resolved

                                  Address: 700113

                                  A message received as written “Your mobile has repeatedly ranged up and no answer received, so, for this reason only your order has been cancelled”

                                  In this connection I would like to inform you that the above statement is absolutely FALSE and embarrassing, actual fact is that Mr. Shambhu and his driver came to me with the 24” Samsung TV as per order ID. FMPC[protected] with an old 14” CRT TV exchange offer on 15.05.2017 at 9.20 am. They came and see the old TV is displaying some horizontal line and then Mr. Sambhu has taken a snap and sent this to his higher authority, a message came in the mobile of Mr. Shambhu as written “RTO” means return, then he said you order is being returned and now you can place a fresh order without exchange offer. But within one hour I bought a Panasonic 24" TV with an exchange offer of Rs.1, 000/- from my nearby electronic showroom.

                                  Just cross-check with the said person.

                                  Try to avoid the FALSE statement.

                                  TRUTHFULNESS is the right policy.
                                  Jun 23, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 20, 2017
                                  Flipkart Customer Care's response
                                  Complaint taken up internally.
                                  Verified Support
                                  May 22, 2017
                                  Flipkart Customer Care's response
                                  Spoke to the customer, apologized for the inconvenience caused. We would take this as a feedback. Customer agreed. Closing the complaint.
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                                    Bobby0123456789*
                                    from Delhi, Delhi
                                    May 17, 2017
                                    Resolved
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                                    Resolved

                                    Address: 121002
                                    Website: Flipkart

                                    I have ordered a product moto e3 power on 12april 2017 from the day of delivery they are making me fool firstly my product was given late and the product which i ordered was not same another phone was there inside it i immediately called customer care provider and provided the wrong product placed information i asked for refund but the customer care and complaint team both said don't worry we will solve your issue and there will be no need of refund but from then on 19 april till the today date they are telling me to wait and the faridabad hub incharge is directly saying till now he is not get mail confirmation and he will not place the product from six time till now 17 may 2017 my product is rejected by faridabad hub incharge mr satish he is denying everytime and the customer care team and complaint team are just telling to wait and wait even my product not placed and rejected by that incharge 6 times i have made lot of mails calls and even make conference call directly to customer care and hub incharge even though my problem is not solved they all are making me fool from last 1 month so i want my refund or product as soon as possible
                                    Jun 28, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 19, 2017
                                    Flipkart Customer Care's response
                                    Hi Team,
                                    We are unable to find order detail or register contact number for given complaint.
                                    We request you to get in touch with our customer care team on below detail.
                                    We're available 24 hours a day.
                                    [protected] or[protected]
                                    Email :- [protected]@flipkart.com
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                                      D
                                      disappointing
                                      from Hyderabad, Telangana
                                      May 17, 2017
                                      Resolved
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                                      Resolved

                                      Flipkart has undoubtedly demonstrated poor example of customer service. I think there is no need of customer care number because when I called them, the representative clearly told she cant help and was more willing to cancel the order rathar than providing a solution.

                                      My problem is when I ordered the product, it showed that that the delivery will be done by Friday, 19th May however a day after placing when I checked, it pops up saying that the product will be delivered by 23rd May.I am leaving town on 21st morning so there is no use if i receive it post 20th May.

                                      I have couple of questions here:

                                      1. Why there is a big change in the delivery date? Flipkart should understand that it might be a gift to someone and you changing the delivery date by 4-5 days will really make the customer unhappy and eventually lead to bad image of Flipkart.

                                      2. Why the customer care rep was more willing to cancel the order? If I had to cancel the order, I would have done it on my own, I probably donot require your assistance in that context, I know there is an option to cancel the order. I called customer care to provide me a solution to deal with the problem and not just cancelling the order.

                                      I am registering a complaint here with a blink of hope that someone will address my problem, Order Id: OD[protected]
                                      Jun 23, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 22, 2017
                                      Flipkart Customer Care's response
                                      Will revert with update
                                      Dundee such a plus oil original nahi hai
                                      Nakli hai please return
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                                        A
                                        Amit Ram
                                        from Islampur, Bihar
                                        May 17, 2017
                                        Resolved
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                                        Resolved

                                        Address: Patna, Bihar, 800001

                                        I ordered and received imcolus premium quality casual shoes... Beige colourway vide order i d no od[protected]through ecart logistics. I had ordered size no 42 but received size 6 which is is small in size... I request you to change the size of the shoes. Pls change and send me the same shoes of 42size as soon as possible. Pls send me the same color and send someone to pick the unused shoes from my delivered address.. The payment is already done.
                                        Jun 20, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 20, 2017
                                        Flipkart Customer Care's response
                                        Complaint taken up internally.
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