Flipkart Complaints & Reviews

Hi flipkart, i bought a men's wallet with this brand 'oster' but then i received a wallet of a different brand which is 'orbit'. The wallet which i receive also not as illustrated as it advertise in flipkart. I am very very dissapointed with the seller. This really spoils the faith i have of purchasing items with flipkart. I wouldn't never want to purchase with flipkart again! I want a refund form this item.

Order ID: OD[protected]

Vishwajeet chauhan
My oppo A57 handset got delivered to me on 31 June 2017. I had opened the box and start using the phone but thereafter I found phone headset female jack is not working properly. As I wanted to replace the phone so that I have lodge a replacment request to Flipkart against order.
Next day one guy name sahil Kumar came from Jeeves consumer services Pvt ltd. to check the phone problem and he found the same. He had filled his job sheet and mentioned that phone jack is faulty.
After 2 hours when I checked my Flipkart account there Flipkart has updated the request is rejected. Immediately I called to customer care and told him about the issue. He told me, that guy has reported to Flipkart that issue has been resolved and customer is happy.
Then again I have raised replacment request and same thing happened again. Again Flipkart rejected my request by saying that the guy has reported the issue has been resolved. Why Flipkart doing such rubbish things. It has become more difficult to shop from Flipkart.
Even I have mailed to Flipkart customer support team but still there is no response from them. I have also attached the job shat which had been filled by that guy. It is clearly metioned in job sheet that issue has not been resolved yet but I don't know why Flipkart is so dumb now.
I need the resolution..otherwise I will lodge a case against Flipkart and their third party company Jeeves.

See the attached photo for evidanc

I ordered : puma men brown genuine leather wallet (6 card slots)
Order id : od[protected] item)
Order date : wed, may 24th '17 1:49 pm

Automatically my order has been cancelled without my knowledge.
May i know the reason behind this screen.
Kindly reply via an email : [protected]@gmail.com

If is it possible kindly delivery that above requested order to requested delivery address.

I have ordered jabra bluetooth but the bluetooth has not came.in the box. I am so depressed at this item. I have paid online. Money also. What is this. The flipkart has said me there is replacement but did not came to me back.. Plz solve this issue for future orders.. Ph[protected]..[protected]..

Dear Sir,

On 24th May I ordered for Timex TW000T307 watch and I received on 31st totally a wrong watch, Timex TW000T607. I requested for a replacement with the actual watch I have ordered and also wrote a mail to customer support team. Again today I have received a wrong watch, Timex TWEG14507. This is totally intolerable and kindly take action.
Order id: OD[protected]

Thanks,
Shamik Bhowmik

WD hdd / delayed unnecessarily. And keep on calling me and telling will be delivered soon, but still the delivery boy didn't turned up. Since Thursday, 1st June till 4th June. Paid extra 90 rs for fast delivery. I should give rating as Zero

Sir, I want to inform you that flipkart was cheating with me, at first when I order my parcel they were said that it could be delivery to me, but after payment the deney to placed my order. Now they told me that they could not deliver my order. after payment of 8999/- they said that.
So, I want to take action against them.

Due to late delivery from flipkart i'm unable to apply for the following offer
http://www.hpshopping.in/inkadvantageoffer
The offer contains gift of rs.2500 and we have to apply for the offer within 15 days of purchase. I ordered this printer on 16 may 2017 and flipkart delivered it on 03 jun 2017. Hence i'm unable to register for this offer. Now flipkart should take responsibility for this loss of rs. 2500. I want my money back. Please help me.

I had ordered double bedsheet vide flipkart order number order id - od[protected]
Product - zesture cotton floral double bedsheet on 17 may 17. I was informed through email that order would be delivered on 29 may 17.
On 29 may 17, when i checked online, i was intimated that the order has already been delivered on 24 may 17.
I immediately called up the customercare and informed them that the order has not been physically delivered. Vide complaint number in[protected].
I was told that they would contact me and resolve the issue. They sent me text message stating that they tried contacting me but in actual fact nobody made any contact.
On 04 jun17 they emailed me to say that the matter is closed.
I have once again raised the issue with complaint number in[protected] dtd 04 jun 17.
I would like to have the amount (Rs 439) charged to refunded as the product has not been delivered.

I purchaseda new mi 3s prime phone from flipkart... So plz help me

My original mi bill is missing so plz give me dublicate bill of my mi 3s prime phone
[protected]@gmail.com

Please find the below attached screen short refund not accept some error showing ( please select an account) OD[protected] please check and confirm.

I ordered an asus zenfone 3, order no. Od[protected]. I didn't get my delivery and the product hot canceled on its own. I also complained in my previous emails regarding the issue. Placing a new offer would cost me an extra 3000 rupees as i had an offer while i ordered before.

My only concern is to get the phone at the cost which i ordered.

We received our handset on 25.05.17. Phone was not working properly along with its loudspeaker and charging issue. We lodged the complaint on 25 may itself. We wanted replacement. The engineer mr anmol visited on 27 may but neither me nor my son was at home. Moreover the phone was locked. He counseled my wife that it is routine visit and i have to complete the call right now. On his misguidance my wife signed. Our problems were never addressed. Later we narrated our problem to toll free number on 30 may 6.45 pm mr kanishak he said engineer would come on 1 jun. We called again on 1 jun at 7.42 pm to mr. Kartik and narrated him the problems again. He advised to mail again then we sent return mail we got message that flipcart personnel would contact on 4 jun. As we are not satisfied we contacted again on 3 jun 11.52 to sanya but she cut the call. To summarized we are not satisfied. We want to return the hand set of order no od[protected]. We have requested on the same day of receipt narrating our problem thereafter we have been trying very hard as detailed above. It is really painful experience for us and we are getting very sad and hopelss. Kindly address our problem as we have requested well within prescribed time.

Order no - OD[protected]

A sennheiser CX 180 earphone was ordered on 27 February 2016. The product had two year warranty period. Since I was facing sound issues with the earphones, I sent the product to sennheiser India last week. So, they sent me a SMS with RMA number [protected]. Then I checked the status on sennheiser India link and was shocked to know that I had received a fake product of sennheiser CX 180 earphone.

I request you to take serious action on this case and refund my money as early as possible. Lost my complete trust with Flipkart and online purchases. Please take necessary actions at the earliest.

Against order od[protected], & tracking id fmpp [protected] one philips hd 2583 600 wp (Pop up toaster) was delivered to my address; however after opening the item box i noticed that the pop up tray inside the toaster was fitted; as such breads slices are not poping out automatically after heating cycle is complete; it is a serious manufacturing defect & i donot know how the product has passed quality test; please advice how to get the product replaced or returned;

The delivery information wasnt given to us so that my watch MACRO got rejected. Its your responsibility to give details of your arrival by the delivery team... its not fair... At first i was a huge fan of your but now i got changed... this is your first and last warning. am sorry there are no proof now the tele conversations would you plz call me so that i am able to talk to u more freely than this

I ordered a puma backpack and when i got it it was a misfit for me, so i returned it and it's been a month now and nobody came to collect it. I paid 1, 119 rupees and there has been no return and refund. Flipkart never let me know the returning date and refunding status. They are saying that my return request is being processing and will notify when they will come to pickup the product. Hope i'll get your help and contact me quickly

My biggest mistake in my life am order to flipkart not delivered my product on time they give me time on 03-06-17 but wrost e-commerce site ever I seen can't give priority to customers they wasted my time now they asking product ill deliver in next 3 day's plz don't buy from flipkart they cheat and fraud with customers and making them fool by giving worst services
My order number is. FMPC[protected]

My letv mobile purchased on 19.08.2016. Now it's bettery charging cabel is not working. So please replace it as soon as possible. Invoice number is cbn. Puzhal.[protected].

Mail dated: arun b e to [protected]@flipkart.com (03-jun-2017 at 13:19)

With regard to the purchase that i had done in flip kart order no. Od[protected]. This is to bring to your notice regarding the status of the order
1. May 30 - received at vk-ekartl
2. May 31 - the delivery call to collect the order - the delivery man refused to collect the old phone however one person told physical damage and he asked us wait till another person come from flipkart but the second person was ok with the physical and the touch however the the screen was shaking so he suggested us to approach customer care.
On the same day immediately around 3 after an hour of discussion with delivery boys called the customer care - didn't receive any mail confirmation regarding the complaint
June 1 - called back again but realized that the complaint was never raised and clearly explained the concern. Received message on the way to deliver.
However received mail that it will be addressed by jun 5, but again received on june 2 that executive will come to deliver and collect the phone. The delivery boy comes again he tells that he has not received any communication from the customer care regarding the request. When called the customer care they ask to wait till june 5 and an arrogant irresponsible reply.
Requesting you to kindly provide clarity that as per the terms and condition provided in the website,

A. The phone when switched on it should be on for 30 sec without charger - my phone was ok.
B. The phone details should match during delivery - it matched.
C. The phone with no physical damage and the touch should work - no physical damage which was ok with the delivery boy and the touch was perfect and no scrach on the screen wit no darkness on the screen but the screen was shaking.

The question is when the company provides terms and condition why is the delivery boy becoming decision maker then why is the terms and condition provided as phone should be on working condition.
When the same was conveyed for the customer care on day one only no complaint raised by the executive.
Again call was done for which complaint raised. If the complaint was done then why was it not informed to delivery team to hold until the clarity received. Again why was the person spend the waste of time of the customer to argue with the delivery boys.
Who is responsible for this miscommunication within your company. It should be clearly told if the item can be exchanged or no. If the same questioned to customer care not providing clarity so that we can cancel the order. As there are many other such online website for such offers. It is so ignorant and negligent about the customer. After all that the packing department calls to esquire for the reason for not delivering the material. Such irresponsible behavior of not identifying the background.

Request you to kindly revert since executives are negligent and irresponsible about the complaint. Please suggest if the exchange can be done or not. As i am not able to install any app with a hope that i will get new phone. But looks like flip kart doesn't want to respond for customer request. This is very upset and patience testing. Mailing you with a hope that the request will be considered.

(03-jun-2017 at 14:45)
Received a call from flip kart customer care, person told product rejected due to display damage.