Flipkart Complaints & Reviews

My order id OD[protected]

On 13th of may I got it delivered and I got an empty box and I filed a complaint regarding this to Flipkart and 25th was the date given to me that it will be resolved on or before 25th of may. When I call them on 25th of may they were like 26th of may it will be resolved and when I call on 26th they were like 27th of may and now it's 28th and they never considered to contact me till now and I'm not getting response from them . They don't even care for my money. Such a worst customer service. I need my money back I would never order from Flipkart again

I have ordered one dell battery from flipkart but it was dead and not getting charged so i placed for the replacement within 10 days but got cancelled twice. Why is that so? What will i do with the dead laptop battery. Please do something or i will spread a word of bad service to your flipkart company.

Dear sir/madam,

I placed a return request for the product name as red tape mens solid no show socks with order id :od[protected]. After 1 week waiting today replacement product is delivered.

Once again you successfully delivered a wrong product. What i seen in the website that is completely different the product which is delivered to me.

I have attached a images from website and the product delivered. I am disappointed again. Please deliver the product what i shown in the website otherwise refund my money. Please dont waste my time again and again.

I bought a dress from flipkart and it is not of good quality and now flipkart is not returning it. Kindly log a complain to resolve my issue as i am the regular customer of flipkart and i was betrayed by this flipkart issue and i bought it from crazy deals that time nobody sees tha terms and conditions policy. Please help me to get my product return and refund my money.

I ordered redmi note 4 (Order od[protected] mrp 12999 but when it was delivered i was shocked to see micromax x707 which is mrp 1499. I had already paid 12999, now following up with flipkart (Worst support) to get correct product delivered. For past 4 days i'm getting the standard reply that our team is working. No response from flipkart.
I want correct product to be delivered.
Flipkart has cheated me and i am making sure i spread this word to all my friends, colleagues and on social media to warn then not to buy from flipkart.
I will ensure everyone on socoal media known about this cheating case.

I have ordered Nikon D5300 from flipkart on 17th may, I have received delivery today. But I haven't received a camera, instead if a camera in the box there is a water bottle. This is a serious issue.I have recorded the video also
please get in touch with me as soon as possible: [protected]
Order Id: OD[protected]
the camera is a big amount 41350/-
I have requested a return for this product
import date of camera is also June 2017 and we are currently in May 2017
I want total refund as soon as possible
Link to video:
https://drive.google.com/open?id=0B_JggYnJKSd0MXZYNXVkWHI1LUE

I Abhishek order puma slipper from Flipkart and received order confirmation and show the order place 22may but after delay order in 27 cancelled without inform me...so, i want same order in same price because at the time of order phone pe provide 30%cash back..and i had complaint in consumer court, complaint id-285496

I have ordered mattress with reference number od[protected] which was scheduled to deliver on 29th may.

I am tracking with fedex since 24th may after i received the fedex tracking number.
I contact on 25th and asked why there is delay they confirmed there is issue with pincode of which the seller mentioned wrong and it was rectified.
I contacted immediately flip kart and conference with fedex and the pincode is rectified (Which was flipkart job but i have to it for them). I have been constantly contacting the fedex and flipkart about the delivery.
Fedex made promises that it will delivered today since 24th.25th 26th and on 27th and today (27th eve) they confirmed that it will be delivered on monday evening since sunday they don't work and yet i receive a text message stating we tried to deliver but looks like you were not available and we will re attempt. Whats wrong with flipkart they never contacted me from the day i ordered except me contacting them and yet they proudly send fraud messages and lie about the delivery. This is not only poor service but their integrity in market is questioned with their own doing. Flipkart customer service reps are very poor and fraud while committing to a client.
Vijay kumar

I have ordered for Mi Redmi Note 4 and payment was done online to Flipkart. The Seller name TrueCom Retail. I have received a message on 24.05.2017 that delivery scheduled with tracking ID FMPP [protected] from flipkart.com, will be delivered on today. You can change your delivery preferences before it is out for delivery and given the address :http://ekrt.in/RfoEo!NNNN. But is item has not yet been delivered on contract through message or phone. Kindly enquire into the matter urgently .

Sir,
Order of redmi note 4 vide order FMPC[protected] through another flip kart account and delivery at my address 1004 sec 51 chandigarh. Mobile set wrongly order black instead grey. Kindly return my amount or replace with new one grey colour mobile set. My registered mobile is [protected]. Flipkart mobile company customer executive Sh Shivam not attended properly neither your supervisor sh Imran refuse to talk on this issue.This type...

I have made a purchase with flipkart few days ago and as per there promo i should be getting 10% cash back when i purchase a produce with my HDFC bank credit card and before purchasing the produce i called there customer care number and spoken to a lady and she conf that i can avail that offer so i purchased and the produce quality was so worst that i cant even use to clean the garbage. When i called there customer care number and spoken to one of there staff and he info that they can not take the produce return and can not process refund as they are saying that the min purchase value should be 6499/- which was not mentioned at the time of purchase.

I ask them the same that there was no such info but they are saying that they can see that terms and i ask them to send a screenshot of the terms but they are not ready to do so.

The call was transferred to one of the supervision but even he was not helpful so he transferred the call to his Manager.

The Manager was actually not a manager he doesn't understand the basic complaint process and he actually accepting that it is Flipkart error and they have done a mistake but they can not help me and they can not process the refund. How could this is possible when they can accept it is there error and why cant they process my refund.

The worst part is they are saying that there Manager Ashish will not take calls as he will not come on the phone to help his client.

What kind of manager is he Mr Ashish, when his agents accept that it is there error he should come on the call to help us.

I expect an early response from them.

You can contact me by many email : vamshi.[protected]@gmail.com

Thank you.
Vamshi

I ordered iphone 7 128gb on 18 may. It was delivered to me on 25 may and i opened it on 27 may but when i made a call i found that the voice was low. When i called the customer care they asked me to visit the service center. Why should i visit the ervice center for the brand new product i ordered. I am highly disappointed and i am not liking the solution they are providing me and i am going to file the complaint for this

My friend had ordered for an Anne Klein Watch for me (AKB1869SVST, tracking id FMPP[protected]) worth Rs. 12509 via credit card on 16th of May. However I was shocked to see the product which I received today. The box had a bill of Anne Klein, however product inside was a cheap TIMEX watch worth Rs. 5400/-. This was literally cheating. You charge for something else and deliver something else...Absolutely ridiculous. I want my original order to be delivered to me.
You can contact me on [protected]

Amount of refund not received as promised by flipkart on payment through phone pay application and mount not received till yet. flip kart promised refund 30% or 300 whichever is lower on payment through phone pay app but same is not received by me and when i try to flipkart the said to contact application adviser but his number is also not reachable

"Might be the case with my phone only" but so far this has been the worst phone I have ever used as well as the worst shopping experience, and the credit goes to "FLIPKART"

Issues with phone:
Significant heating nearly after 1 hour o[censored]sage
Due to heating screen starts flickering, and it is very difficult to hold / use the phone as well
If temperature crosses around 47*c phone gets restarted automatically

Issues with Flipkart:
Mentioned the above issues to Flipkart and they scheduled a technician visit for me
Technician agreed with the issues and filled the complete form along with my signature, and submitted it to Flipkart
Post this Flipkart denied the replacement and asked me to resolve the issue at my end by visiting service centre of this phone's company. I thought of filing a complain, and asked them to share with me a xerox copy of the form filled by technician. Again, Flipkart denied to provide the xerox copy as well.

Overall to conclude, 5K phone having problem is not the major issue. The issue is with Flipkart. If I had ordered a laptop / any other costly thing and above scenario would have happened, then this would have been the disastrous situation.

Signing off from here for always!

I have ordered bajaj dx07 dry iron on 12.05.2017, but i haven't received same product as i received bajaj dx7 dry iron instead of bajaj dx07 dry iron.please make a replacement of the same.at the earliest.

24th May'17. I was ordering redmi note 4 (4gb/64gb gold) mobile on sale day sponsored by flipkart.
I had got the item in my cart and later I processed the payment, after payment done I had got message that item out of stock. But by that time payment was made and debited from credit card.
Continuous follow-up with customer care on their toll free number but till 28th May (4 days) not having any status update on my refund.
Customer care support keep saying that they have escalated to concern team and please wait for day ... like i am waiting since last 4 days... but no updates if why delay in refund or why not intiating refund...
They are keep giving false statement... no email communication regarding this issue.
One complaint number I have got when requesting multiple request: IN[protected].
Pooja Paswan was one of the sr member whom I got a chance to talk today.. and she is lies like nothing... she had provided email ID... [protected]@flipkart.com and asked me taht you please escalate issue on this email id... which is fake email..I got failure delivery when sent 'test mail'

Dear Sir

Last 4 to 5 days I am fallowing with your customer care team but my problem not solved where is I cancelled my order no.OD[protected] but till now I not get amount - it already 13 days over.

Please talk to concerned person and send amount to my account.

Regards
Bhaskar
Mob : [protected]

I have bought Philips Blutooth speaker BT64R/94 only four days ago. It does not run more than 1 hour even though charged fully. The loudness and bass is also very low. FM is not working. Please do the needful to solve my grievances. I am totally disappointed with this product. It charges full within half an hour and the charge gets finished within 1hour giving constant beep sound and interrupting the running song.

Had purchased samsung galaxy s8 from flipkart and had requested for return on 23.05.17, would like to share the following facts with you:
(A) their executive approached us on 23.05.17 for taking return of the product. The product was returned to him as received (Original condition).
(B) he began unboxing the product and appeared nervous and confused all the time.
(C) the executive appeared untrained and frustrated as in his quest to start the phone he himsel[censored]ttered that it's really tough to figure out how to put together and start the new age phone like the one he's holding.
(D) after a while, he intimated that he's unable to put together/start the mobile phone and will return later the same day with his senior and take a return of the product.
(E) he threw and left hurriedly.

We had raised a complaint regarding this with flipkart and the c. Care executive had assured that the return would be reinitiated and the issue would be resolved by 26th may'17. Nobody has come as yet even on 27th may'17 to collect the mobile. They seem to be using delay tactics to help avoid return of this product.

Very unprofessional service.