Flipkart Complaints & Reviews

From last 4 days I am waiting for Flipkart to replace my tab as it is defective and not working, but till now no one has contacted me . I want to file a complaint against Flipkart & I want my money back.

I bought a washing machine from flipkart on 7th may. It was delivered on 9th or 10th may but it was damaged product, so I requested for replacement. There is 10 days replacement warranty but product is still not been replaced. Flipkart executives keep me giving false commitment for replacement dates every time I call customer care. Today also I have got 1 more commitment from them.
I ask for the compensation for the delay and harassment I suffered for these many days but they are denying any compensation. My mother's health is not well so I ordered this item but because of the delayed replacement I had to hire a maid for which I had to bare 2000rs.

I have ordered Nike chroma thong 5 flip flops with order ID OD[protected]. I brought size 10 which is big in size, now I want to exchange it for size 9. Flipkart is not giving me the option for exchange they are ready for refund or replacement. In the app it is clearly given me that it will give me 30 day exchange option for me. But now it not giving me. I need help from you for the exchange of the product.

Dear sir,
I have purchase lotto sandel from flipkart. Order id od[protected]
Is. But i get my sandal very cheap & ugly. Its not of picture product.
Please change my sandal

If you not sale same product. Dispaly product & delivery product. Then please close your ecommerce bussiness.

Its only fraud from customer. I wil go to cusumer court. If you not change my product.

Od[protected]
Return id:[protected]

Hi

I arunima sen bought a lenovo k6 power 32 gb, imei [protected] and
[protected] which was delivered to me on 16/5/17, i initiated a return
Of the item on 18/5/17 since the microphone is not working. The technician
Visited on 22/5/17, checked and confirmed that the microphone's not
Working, later when i checked my order, the replacement had been cancelled,
I called customer care to find out that the technician hasn't approved the
Return when he clearly agreed that the microphone is not working and i have
A photocopy of the jobsheet as a proof, attached to the mail. Kindly take
The necessary steps, it has been a very harassing experience.

Arunima sen

I ordered moto g5 plus on 17th may with a lot of excitement and urgency. on 19th may i got a message from flipcart that my order ID FMPP[protected] will be delivered tommow on 20th may. next day i got next message that the order will deliver today but didnt provide contact no of E KART master. when i called CC they tell me that message was wrong(as they were playing joke with me)

on 21st of may i received next message that it will deliver today but didnt provide E KART master contact no again. When i called CC they said they dont have contact no of the person but he himself will call me when he will be out for delivery. i waited for the whole day. but it didnt deliver.

i called CC again on 5:50 p.m and they said my order couldnt be deliver as the reason is ADDRESS INCOMPLETE. I asked for the E KART master contact no and called him where i came to know that the person was on leave that day and have not take any of shipment.

this is really making me angry that flipcart is not able to deliver the product and giving false reason on undelivered product. I called CC again and filled a complaint but that too i think a big lie from flipcart as nothing happened even after passing 24 hours.

on 22nd may I again called CC and again explain the whole thing to the executive and she filled a complaint giving me next date for resolving the complaint upto 25th may.

now i am really disappointed with the flipcart and its services. they are giving the reason of address incomplete for one product and delivering the other 5 products on the same address without problem.

i am thinking of taking legal action against flipcart as flipcart is wasting my time and money both.

do help me

alka

I purchased a TV from flipkart on 17 May 17. (Order no.: OD[protected]
The TV had some problems. I launched complaint with Flipkart, but no technician has visited or called me.
When I called flipkart care for time and again I got a deadline of 20 th May, but no one came. So I called on 21 may, wherein I got a new deadline of 25 th May.

Neither is my return progressing nor is the problem rectified.
The customer helpline persons were arrogant and ignorant, not listening to my problem.

I had purchased dell laptop battery online through flipcart model wu946 6 cell laptop battery[bat1535] on 04-02-17. Seller is edge infosolutions shop noa/4 (B) ground floor a wing bharat nagar co-op housing society m s ali road grant road (East) mumbai-400007. I paid 3600.00 rs to seller. Now my battery is showing replacement symbol in laptop. It is not able to charge the battery. When i am calling to edge infosolutions, they pick up the call, they take the information and hold the phone around 10 min, after that they disconnect the phone. I tried so many times same response. So, what i can do. I pay 3600 rs and now i am facing difficulty. If i found this type of product on flipcart, so, how i will believe to purchase next item on flipcart. So, can you please look into this issue and resolve it.

Flipcart not provided MMT gift card worth rs 2500 & idea recharge worth rs 191.
I order sunsui horizon 1 in flipcart 10th anniversary. I just received mobile & accessories. My order I'd OD[protected]
Please help me to get promotional offer gifts

I ordered a product Aspir Tempered Glass Guard for Lenovo Phab2 for my mobile Lenovo Phab 2 on 16-May-2017 on Flipkart. It got delivered today on 22-May-2017. I opened the box and just checked it's size before applying it on my mobile's screen. I found that it is small in size. I tried to return it on Flipkart, but it is showing no return policy. I am seeing similar review also for it's size issue. I approached customer care in this regard, but got very negative answer that they are unable to process it for return or exchange.

I understand about return policy on such products. But this product is defective, I have not even used it. It is a kind of fraud.

Sir
This is to inform you that, today 22.05.2017 has made one transaction through my ICICI Bank Credit Card worth of Rs. 48, 089.00. Please cancelled the order made from Phone No. +91 [protected] of Rs. 48, 089.00 at 3.51 pm.

As I have lodge the complaint at ICICI Bank, Kalachowki Police Station & Cyber Crime department.

Regards.
A.V.Prabhudesai

This is regarding the product order OD[protected]MOTO G5 PLUS)
which is not working now, it got wet in rain that too in small amount and after some time it started behaving abnormally, i switched it off and tried to restart again but display was not coming, phone is not booting now.

According to the below promise which is mentioned on you site.

Water-repellent Coating
Don’t let rain, accidental spills of water or splashes of your drink get in your way. The Moto G5 Plus has a water-repellent coating that protects it inside-out.

I took it too service center and they denied such promise on first step only said that it will surely go down even after small water spills.

Now the question is why dont you guys test such promises if the company product your are selling and highlighting on your site. In india people have so much belief on flipkart that they just read descriptions and product quality on site and order them. But if you make such false promise than how thing going to work.

Motorola is saying that it has water repellent coating on your site but simply denying this on their service center. Please let me know as a customer where shall i go?

Request you to please provide refund or replacement for this device, as i ordered it by seeing the descriptions and qualitiy on your site and the product is not working on your false promise now.

I order my clothes and watch. They told me we will delive your oreder before 21 march 2017 but i didn't get my order yet. Day after tomorrow i am not there. So plz do it fast

Product name: woodstock india leatherette office chair
Seller: woodstockindia
Delivery date: 17-sep-2017
Order id: od[protected]

I am writing to raise my serious grievance regarding my order of woodstock office chair through flipkart. While the order was delivered, it seemed to be an old product but i kept and started using it. Within 2 months, the leatherite fabric started cracking on hand rests. Now it is also cracked on the seat.

I reached out to woodstock seller multiple times but there has been absolutely no response. There was a warranty of 12 months provided but i am not getting any attention from seller. I also raised my complaint with flipkart at least 10 times by raising ticket but everyt time it was conveniently ignored. If seller is not complying with their promised warranty, flipkart must look into matter seriously as customer believes what's been written on flipkart site.
I am trying to get my problem addresses from last 6 months but nobody cared about it. This is really pathetic customer experience and i want to raise it to the company to block the seller to sell woodstock products.

Hi bought moto e3 power after that facing lot of issue like mobile doesnot rings some times and brightness automatically gets down even though brightness is full raised a return request they said to do some settings like reset and backup did two times, after technician visitt also i showed him all the features which is not working still thet cancelled retuen request.

Refund for od[protected]:

Despite receiving the product, the refund has not been credited to my bank account till date. It's not even shown on the website that they accepted my product after refund was made.

Product name: grand prime battery
Price: rs. 579

The webpage throws an error to update neft details, but doesn't let me enter the details.

Dear flipkart team/ekart team,

Really hate the way of customer service & commitment of flipkart, a brand new defected i phone delivered to me & after 3-4 days of creating trouble they agreed to return the product. 2 days over for technical visit and even after approval & shipped still they took 5 days to deliver the product from bengaluru to kolkata where it took only 2 days to deliver. Yesterday i received a call from flipkart stating that your shipment will be delivered on priority by today however still it is in transit.

21st may 4:53 am the shipment is in transit to kolkata however yet not reached don’t know what they used to transportation likely it must be cycle/bike or bullock cart. Don’t know how they keep the commitment.
Even i am sure that it will not reached to me by tomorrow also. It was supposed to come from bangalore to kolkata airport directly but they send it to “secunderabad”. So my parcel is going to do “india safar” with the best customer service of flipkart & his logistic team. Flipkart please do something to earn customer’s respect & trust else it will be the worst online shopping website in near future.

I ordered phone mi note 4 on date 26/04/17 from flipkart. The courier delivered on date 04/05/17. The courier only contained phone charger. The phone was missing from the packet. This is first time that is happening from this reputable online company. The phone i ordered was for gift to my sis on 20th may. When i opened the packet i was shocked to know that it contained only charger. I request flipkart to kindly refund the amount.
Luv singh. My contact [protected]
Flipkart order id: od[protected]

I recieved the order no: od[protected] wokit u8 black smart watch on 22.05.2017 by e kart logistics. It is not charging (Charging error). I need to replace this one urgently. Please take necessary action against this order. As this is gift for my relative so i am extremely disappointed with this product

Please do the needful for getting this sortde out

Item was ordered and received without price tag. Requested for exchange as the item is bigger than expected. The Flipkart Logistic team denied to pick up the item 4 (four) times stating they cannot find the price tag. Had called customer service team and informed several times that only tag available is colour and size with the bar code but still of no help till date.
If Flipkart is to reject for such issue, they should have checked before delivering the item.

My order details are as below:
Order ID: OD[protected] item)
Order Date: Thu, Apr 20th '17 10:09 AM
Amount Paid: ₹488 through Credit card