Flipkart Complaints & Reviews

Sir,
I have purchased redmi note 4 on 02.05.2017 after that said phone going to overheating and accordingly i visit to mi customer service center at taratala (Kolkata) on 05.05.2017. After three days observation they are advice me for replacement of said phone through flipkart within ten days. Accordingly i have booked for replacement and one technician (Mr. Dutta mobile no.[protected]) visit at my home and said me for 24 hours observation. If the same overheating problem persist then again booked complain to flipkart helpline and i will come to your home again for further cheeking. But flipkart assistant denies for booking the complain and telling that once technician resolve the problem we can not book any complain and they advice to contact to authorize service center. I try to contact several times but helpless and very bad experience gather.

I want to know the return and refund process why still not accepted. The product overheated and so much noisy.
My order id is od[protected].
My return and refund request done on 09/05/2017 at 04:22 p. M. Which still pending for approval whereas no intimation from flipcart the status of request.
Every time flipcart done same thing

Plzzz halp me...mujhe faulty mobile mila he aur o bhi open box conditions me ..maine 5 se 10 bar aap ke Customer service centre pe call kiya..plzz I want replacement..

Timeline for flipkart ordering and its delivery:

(1) 30-apr-17 : ordered a reliance lyf water 7s (Ord id:od[protected]
(2) 04-may-17: recd a phone and started it but it's not functioning all three keys
(3) 04-may-17: raised an issue to flipkart thru customer care and emails
(4) 05-may-17: technician from flipkart came and confirmed status as i was saying
(5) 11-may-17: a delivery boy came and said phone is damaged and didn't give me replacement phone and went
(6) 11-may-17: again i raised this issue to customer care several times and emails to [protected]@flipkart.com and got a date i. E. 15-may-17
(7) 15-may-17: again i called customer care several times and emails to [protected]@flipkart.com and got 24hours time for replacement/refund

Now, i am confused it was my mistake to buy from flipkart? 15 days and no result only dates?

Is there any senior and managerial personnel to personally monitor/analyze such cases or not? Is this flipkart's policy to deliver defected products to customers and then forcing its customers to rot and suffer?

Isn't there any measures to check whether and how
Defected/damaged/empty products are being delivered to its' customers via flipkart's very platform? Who enjoy's the blunder, i don't know but who suffers that i know i. E. Me and like me, others, in simple terms flipkart's customers.

At first i was ordering a phone thru amazon and ebay but in spite of my friends strict objection i opted for flipkart, is this my fault? No definitely its my sin.

At last i just want to say a message to all customers; please only buy from amazon and ebay and not from others. Even a mobile shop is better also paytm is good, it fulfills its commitments. But never ever buy from flipkart.

Thanks
Mandeep

I have orderd back cover for samsung galaxy s5. but what i got is different from what i have ordered. your flipkart is not taking responsible in returning back.
order id is :OD[protected]

My flipkart account has been deactivated and now I want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when I enters the mobile no. and password he saw me "Account is inactive contact the customer support to reactivate it"
Plz solve this prblm fastly

Mobile No. [protected]
Email= sahildhounchak4699 @gmail.com

I did purchase from Flipkart and I have wallet 6151 but i am not able to use this amount for Purchse or Refund to Bank Account.

I did write them 5 emails to " support [protected]@phonepe.com " but NOT getting any response from them..

Not sure if flipkart is making fools to customers by transfering money into wallet. I called up customer Care many times but not get response from them. thet simply say that write an email :-(

I need my money Back???????????

I bought an glass for Xiaomi mi max prime but the size was very small and it didn't have any replacement and after that I bought an flip cover for Xiaomi mi max prime and I got a flip cover for Redmi 3s or something like that and when I returned the product I didn't get any refund till now. I was a regular customer of Flipkart but nowadays I am not satisfied with your service so I think that I will get the refund as soon as possible and I will get proper service and product when I will buy a product in Flipkart next time

This is Harsha from Hyderabad, I have recently purchased Voltas AC 2 Ton from Flipkart on April 9th (Order ID: OD[protected], which happened to be a defective product and they have accepted a replacement for the same and replaced it with a new one by April 24th, it was installed by Flipkart technician on 27th of April and he messed up the installation by giving a wrong wiring, it worked for about 10 days and stopped working now, I...

I booked a Samsung galaxy on 8 mobile from flipkart on 6th May and received it on 8th May, I checked mobile closely and request for return on the site but the problem is - flipkart doesn't have fix call center to resolve the issue,
there is a customer care number available on the site but it is system generated call had received for saying will received a call from flipkart executive soon, but after so many days still I haven't received any call,
this irresponsibility will divert the consumer interest into other online site,

Leeco 1s ordered on [protected] dt[protected]. Service center rejected to give sevice on 5-5-2017. As this is in warranty period. Also after repeatedly complaint regarding this to flipcart representative give words to resolve this issue on 8-5-2027.. But no any response. Issue is middle & right key not functioning. Resolve urgently. Call me on [protected]

I have order of mi note 4 2handset but can't delivered and says the reason seller damage the handset this is not my problem and i call customer care they saying to me to fresh order in next sale but why i order for new mobile not any responsibility for flipkart for customer service please give me my old order as soon as possible. Solved my problem if you not give any response i going to consumers court.

I have to cancel my return request for my order number : OD[protected].
So please cancel my replacement request for this order.my order perfectly alright.I don't want to replace it....

Sir,
I have purchased a duster car body cover from Flipkart and its feature was tremendous described in there app and i believed it and I purchased it and yesterday it was raining and I covered my car using that then in morning I can see that that color of the cover is attracted on my car body cover and my car color has gone .after washing also it's color didn't go. I need a compansation and I want to stop selling that product from Flipkart
pH:[protected]

I ordered redmi note 4 on 19th april, 2017. But product was having software issue so flipkart gave me replacement. After receiving replacement on 12th may, 2017 that mobile was not getting turned on. So i contacted flipkart for this problem and ask for replacement. They ask me to visit service centre. After visiting service centre, technician told that it has liquid damage and refused to repair mobile. Flipkart sent me pre damage phone. I have contact flipkart for the issue but still they are solving it.

Flipkart order id :od[protected]
Order date :19/04/2017
Replacement delivery date :-12/05/2017

Would like to complain about Customer servixe / courier service & management of flipkart even after repeated conversation with the managers & their call centre employees I was not provided with delivery of my mobile phone ordered which was a birthday present for my sister booked on May 3rd 2017 and was supposed to be delivered by May 9th 2017 every day until 13th May I was given false information that it's on the way has reached Thane where I live & no reason given why not delivered to me yet their tracking & escalation dept is pathetic in 10 complete days forget the delivery they were not even able to provide info on when & what time my order can be expected every call experience was like they are doing a favour on me by giving the same repeated information that matter has been escalated we will get back to you as soon as possible a local courier in my area delivers the very next day any where in india God know if flipkart is playing games...

I have ordered redmi note 4 from flipkart. I got used product as described by the technician sent by flipkart to check the product. After replacement again they sent defected and within their policy they refused to return or replacement.
There executive told me that if the replacement is also defected then we will return your item.
Order id id od[protected]
Order date 28 april
Actual delivered date 2nd may 2017
Replacement delivery date 9th may 2017

Fake company guyz dont purchase anything from flipkart they are giving used product my order OD[protected] & not returning...

I baught brio weight gainer powder from flipkart.i just opened it before 2 days and show that there is insect in the powder n smell bad from powder my order item id is :[protected] and my order id is:OD[protected]. Kindly change me the product else return my money.
thank youu

I had my order on 10th may for redmi note 4. And i ordered on credit card emi. My payment was deducted from my account and today flipcart updates order status that your address is out of delivery area and pin code and address mismatch.
But this is big lie by flipcart how other products delivered at same address and same pin code. How false statement did by flipcart and ecart courier company. If my order does not delivered by flipcart to my address then i go for consumer forum and launch a complaint and also email to ministry of consumer affairs how flipcart harasses a customer with giving wrong and false statement to customer. This is totally a harassment.