Flipkart Complaints & Reviews

Hey hai,

I am moulima thakur i have ordered power bank at flipcart i have return back my product they are saying that they refunded amound 11 may 2017. I had checked status of account i have not received my amount from 1500 they only refunded 500 they still refund 1000 they are saying they refunded amount. Refund id[protected]

Please refund my money

Hi Guys

Try and understand my concern carefully.

I placed return request for the following products

1. OD[protected]
2. OD[protected]
3. OD[protected]

My three products were picked on May 15 2017 by the Delivery Agent named JS. I was not provided any acknowledgement receipt. After I returned my orders, I received the following message,

" Pickup Cancelled: Pickup for OD[protected], OD[protected], OD[protected]of tracking ID FMPR[protected] from flipkart.com has been cancelled as you decided to keep the product. Click to give feedback: http://ekrt.in/3hVuO!NNNN.

Now, after getting my products returned, I was shocked to receive this above message because I didn't cancel return of these products and no acknowledgement receipt was provided to me. After then I received threatening calls from Flipkart|Ekart executive stating that I returned fake products. The person who called me is not ready to disclose his name. He talks to me with much rudeness with a threatening voice. Yesterday I went to police station to lodge an FIR. He threatened me to take a legal action against me.

At this time I only have his contact number. It is [protected]. I have also attached the True Caller Screen shot of that person. In the True caller, his name is listed a ACP crime branch Delhi. Also, I have attached the call recording which is not audible properly but I can get it fixed.

My second concern is, while returning products, by mistake I have given an extra product which was not supposed to be returned. The order ID of that product is, OD[protected].
Adidas BARRICADE 2017 BOOST CLAY T, Size 9. This product was returned by mistake and I want it back. I didn't place any return request for this order but I have returned it by mistake

Please call me ASAP to resolve my concern

Vipin Garg
[protected]

Hi, I placed an order from Flipkart on 16th May, 2017. When the order was approved and was not showing any status other than Approved status I called the cust. care on 19-May-2017 and was told by the Executive that the product is ready to be shipped in a day or two as the expected date of delivery is 23th or 24th May.
When I didn't receive any message for the product shipment I sent an email on Sunday (21-May-2017) to find the status and today (22-May-2017) morning I received 3-4 emails wherein it was stated that my order has been cancelled as the seller was unable to ship my product.
I feel that ON PURPOSE flipkart has been cheating its customers as I wasted so much of my time and even though I contacted them on 19th May, I was informed that the product is ready to be shipped and how come all of a sudden without my knowledge the order gets cancelled.
I think that Flipkart feels that the customer being desperate to buy a product will re-order the same product for a higher price if the previous order gets cancelled after 1 week or so and that they can blame the seller for not shipping the product on time.
Isn't it the responsibility of Flipkart to ensure that the product gets shipped on time or else keep the customer informed ahead of time instead of waiting for 1 week or so. If they are the middleman between the seller and customer they have to be responsible but I feel that instead they indulge in such kinds of fraudulent practices by cancelling the order and hiking the price so that the customer re-orders the same product.

Hi team,

Recently on 14th may 2017 during the big million sale i have purchased a mobile against order 'od[protected]' and they have promised to deliver by 18th may 2017, again due to some issues they said it will be deliver by 20th may 2017, on the same day i thought of i will get some courier executive information, but i haven't received, hence i have connected to customer care of flipkart regarding the issue, they said the promised date was 20th may 2017 and time is 7:00 pm, and i have asked for the courier executive details, they said we don't have any info regarding the courier executive and they said the same story stating that the order will get delivered by 7:00 pm. I have waited till that time, but not received. I called up the cc again, the response from them is very unprofessional and rather requesting me for their mistake, they are ordering me to wait till 24th may 2017, saying your concern has been taken, the resolution time is 24th may 2017, i have put a question on his face, what if you are not going to deliver before 24th may 2017 as you have already changed the delivery time for two days, no answer from them and he is still ordering me to stay for the time he has given. The cc executive name was 'saurabh', but i am not sure because there will be more no with this name, as i don't have his full name.

My request is please take a strict action against these fellows and make my order to be successfully completed as i have already paid the amount of rs/- 6659 against the order.

Many thanks in advance.

Best regards,
Deepak k
+91-[protected]

I purchased vu tv from flipkart and i got it delivered on 16th may. Flipkart has a tie up with jeeves who looks into all kind of product issues when we buy from them. The tech came to install it on 17th may and when installing and doing my checks i found the screen to be hazy, not clear, lot of issues with the display. When i asked him why i'm getting this he told me that it is an issue with the dish connection. I have airtel dtv and thrice the tech came and verified the connection, changed the cable wires and adjusted everything. Inspite of that the display is still the same and there is no improvement. I raised a complaint with flipkart on this and they sent a tech whose name is manikanta achari to verify the things. He was able to recognize the issue and told me that the tv works fine on hd channels and not on sd channels and was advising me to use hd channels by paying around rs 500 as i have my connection with airtel. I don't understand why should i watch only hd channels and why shouldn't i watch normal channels. My point is if it is full hd tv are we not supposed to watch normal channels. Will i have to watch only hd channels. Won't the normal channels display clarity. Will i have to watch the normal channels in hazy and unclear condition? Have i spent 20k only to watch hd channels and unclear normal channels. I seriously do not understand one thing that if someone purchases a 4g phone does that mean they are not supposed to use 3g connection. I don't understand how come someone can suggest you to use hd channels instead of rectifying the issue. On top of it, he says there is no issue with the tv when he can clearly identify what the problem is. The tech was trying to convince me by saying it is a pixel issue. I don't understand on what basis it is a pixel issue when the screen itself is hazy. The tech asked me to play one of the hd video and see if i see the same issue and says it is not a panel issue. Even though i was not happy with his response, i immediately subscribed to one of the hd channels to see the issue occurs. It is still the same on hd channels. I called him up again and told him that i'm seeing the issue even after watching hd channels. He asked me to watsapp him a video of 1 min, which i did and tried to reach out to him. As usual, he did not even pick my call. I seriously don't understand on what basis he says it is not an issue. On top of it, he was trying to advise me not to buy vu tvs and says nothing can be done to this. He also told me not call flipkart or place a complaint with anyone until he updates his comments. I was not happy with him and immediately called flipkart and updated them. They said they can’t do anything now as they don’t see any update from him and scheduled another tech visit for 22nd.
We bought 3 tvs during the flipkart sale and all of them are working fine except this. It is still within the company's replacement policy and i seriously want my money back. I’m not happy at all with their response nor the tv.

I have ordered a I phone 6 from flipkart and without my permission they have cancel the order/product, when i ask them the reason for cancellation then they placed my call on a long hold about 30 to 45 mins and still they don`t have a proper answer. When i told them that i need this product in a urgent bases then they comes to the rules and regulations. And without the reason they place the call on such a long hold. customer services was very pathetic.

I had ordered for tommy hilfiger nath1790874j harrison analog watch - for men and i have received a timex watch. When i asked for the replacement on customer care as per them the product is not in stock and when i checked the same on their website it is available. Flipkart is cheating customer like us and given fake offers of any products so request you to please take some serious action.

I ordered a new phone from Flipkart, in the policy, it was mentioned that this product can return under 10 days. So they scheduled the tech visit, - He restored the phone and phone work fine for 10/30 minutes - though I already conveyed him that this problem will persist after restored but he denied. After that, i am facing the same problem. So I again raise a request to return the product. and again customer care executive is saying to visit the tech scheduled. this is going an infinite loop. I am not sure how can I change this phone. This Flipkart is sucking my blood. this is the only reason I didn't like this company and services. Amazon is far better in customer satisfaction. I shouldn't have bought this phone.

Respected sir,

I have placed an order of skulcandy headphones on 17th of may 2017. But it get cancelled own it's own on 20/05/2017.
I have complained it to Flipkart from last 15 hours they gave me no response. I tweeted in Twitter many times about this problem by tagging new CEO of Flipkart Kalyan sir and ex CEO of Flipkart Sahin Bansal sir. But still there is no response from Flipkart for my problem.

Yours faithfully,
Suchit Shah

I ordered from your website my first mistake. Next is i paid extra money for guarnteed delivery on friday 19 may 2017 and your customer care guy called up and said he cant deliver bcz he has some work. Then i got sms saying my order is nt delivered bcz you cant contact me ( you have got guts to say this lie on my face) then i got sms that it ĺl be delivered on 20 may 2017 and i called agent he didnt called. I arranged callback but guys lack guts to call me saying we couldnt reach you.

Take my words you guys are wasting your time bcz you are not even near to Amazon India when it comes to service.

Get some life and let me know the status of my product.

You are actually fraud.

I purchase d swipe elite plus smart phone in Jan from flipkart, but i did not get the bill copy hard or soft. now i'am having a problem with my phone and for swipe support require bill copy and details of the same . So please provide the same. Name :- Anjali dev Contact No. [protected] IMEI No. [protected] [protected]
please do consider this request and process it and please give me my orders invoice receipt
with regards
Anjali Dev

Yesterday i have received an iphone.. I'm received and defective product from you.. Mic is not wroking.. I can't hear anything from rear end person.. I need an placement. Still i have 9dats replacement date.. But i can't do replacement.. Reply me soon.. Mobile getting over heat.. I need an response. My order id fmpp[protected].. I need an replacement

My replaced handset fsm:mobejfth4c9z2yzr titled leeco le 2 (Grey, 32gb) under order id: od[protected] which was replaced is also defective. Please replace the handset once again or refund my money.
Pl act immediately and confirm back immediately on my mobile. [protected]

I have ordered puma bag worth RS 1264.. through cash on delivery. But on he delivery date I paid money through phone pay.
When delivery boy arrived at my house I was not present and my friend again paid through debit card.
So I'm have paid two times for single order..
Please give me my money back.
My registered mobile number is
[protected]

For average salary earning people every rupee counts. A big gaint keeping feature like premium is ok but hampering other normal service so badly... I wanted to buy a watch for my sister, having birthday on 31th of this month, selected on from flipkart and loved it, really wanted to give that to little sister... When checked it was taking 10/12 days to deliver. If i order will come on 5th of next month damn. I checked that same watch on other sites but was exclusively available on flipkart. Disapponited with flipkart, all the other have quick delivery without being in prime or any king of membership... 'Why to pay more if i'm already buying from you' include everything in that...

I had purchased nova trimmer in 12th june 2017. And it is not working. And i
Unable to located the service centre.. Help with it...in some days warranty
Will be void.. Before it i need solution.. Otherwise i will registered
Compliant against nova company and flipkart also to keep such product on
There website and saying warranty of 1 year n all.

My name is jasmeet kaur from gurdaspur, punjab. I want to say that someone fraudly transaction money from my account via online order something in flipkart. I am also having transaction no which is [protected] which someone gave order of rs19, 999 on[protected]. And i also want to know which order is this of rs19, 999. I had also gave complaint in ssp headquarters in gurdaspur they also doing enquiry related to this. So if you are place this order then cancel it. I shall be very thankful to you.

Jasmeet kaur
Gurdaspur
M. No. [protected]

As I was trying to make a purchase of redmi note 4 mobile but it denied to deliver to any place in gujarat, I had words with their customer representatives and they told that no seller is ready to deliver it in gujarat
so my quetion is that if other products including xiomi can be deliver to gujarat then why not redmi note 4.
I want clarification on that and xiomi is selling their product on flipkart then they should also have to take a note of that

I ordered suit from flipkart oder id od[protected] and gave 90inr for early delivery charges but i received products 2 days late and which i asked cutomer care for refund the money they said it not the policy.

So it's means you only charge fake amount on the name of early delivery. Really it's worst now days to purchase from flipkart.

Really very disappointment this time and cutomer care support is also not good they not ready to listen.

Login id:[protected]@gmail.com
Mobile number :[protected]

Order no. OD[protected] DATED 30/04/2017
Delivered on[protected].

The winding nob for time adjustment broken. More so the time running slow .