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Flipkart Complaints & Reviews

2.8
Updated: Apr 28, 2026
Complaints 47305
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Flipkart reviews & complaints page 1854

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D
Dr. Ankita Debnath
from Kolkata, West Bengal
Jun 3, 2017
Resolved
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Resolved

Address: 743122
Website: www.flipkart.com

Hi,
My name is ankita debnath. My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Plz solve this problem as soon as possible..

Email id: ankita.[protected]@gmail.com
Phone number: [protected]
Jul 21, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
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    R
    rashmita mandal
    from Bhubaneshwar, Odisha
    Jun 3, 2017
    Resolved
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    Resolved

    Address: Bangalore, Karnataka, 560068
    Website: www.flipkart.com

    I received a k6 power on 23rd may, 2017 which was 2 days earlier than their suggested delivery date. Bt the product was having manufacturing defect. So i did a return request on 25th may, 2017.
    But they didnt call or other response from their side,
    I called them on 27th, one of the customer care executive told me that my mobile will be delivered by 28th may.
    But it didnt came.. Again on 29th when i called them they told me you will have a technical visit. Then on 1st of june technical visit was done. My product was declared faulty.
    I was a message from flipkart that you product will be replaced by 3rd of june.. But there is no update in there site till 3rd june. So i called them, they told me your product will be delivered bt 7th june.
    Now i cant understand why they are delaying in delivery..
    There commitment was on 3rd june but now they are telling 7th june.. May be on 7th they will say 10th june.. Its too much irritating..
    Jul 25, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jun 20, 2017
    Flipkart Customer Care's response
    We will revert on customer complaint.
    Verified Support
    Jun 21, 2017
    Flipkart Customer Care's response
    Customer complains that that her device is flickering and screen is jumping on it's own and automatically freezes and needs to wait for 15-20 minutes and then customer has to re-start it. Hence replacement processed and closing the case.
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      G
      gagandeep singh chatha
      from Delhi, Delhi
      Jun 3, 2017
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      Address: 122001

      Dear sir,
      I have purchased dumbells and other exercise equipments. but i found that dumbells are not orinigal its cracked and it filled with sand . i was too surprise to know that i have got inferior material . Therefore, i request, please provide me better quality equipment so that i can trust in your brand in my future.
      Jun 03, 2017
      Updated by gagandeep singh chatha
      Dear sir,
      I have purchased dumbells and other exercise equipments. but i found that dumbells are not orinigal its cracked and it filled with sand . i was too surprise to know that i have got inferior material . Therefore, i request, please provide me better quality equipment so that i can trust in your brand in my future.
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        S
        sathiyapriyan@53
        from Vellore, Tamil Nadu
        Jun 3, 2017
        Resolved
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        Resolved

        Address: Bangalore, Karnataka
        Website: flipkart.com

        On may 29... I bought a redmi note 4.in that phone a small line in the display.. Then immediately i applied for a return request... The flipkart customer care said that they will call by evening to verify the problem for the return request.. When they called i have said them in detail about the problem. They said some process like factory reset and system update and rejected the approval. And they said if the problem is still available after those processes then we can again apply for replacement. Then they have approved for my return request. And technician came for checking the mobile.. The flipkart technician took photo of the problem and gone. The technician must update the photo of my phone. But he didnt do it. The bangalore flipkart customer care said that the technician will update in 24 hrs. But he didnt update till now. Its has been 3 days... They are saying the same reason for tilll now. I dont know what to do.. Can someone help me to solve my problem.
        Jul 29, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jun 20, 2017
        Flipkart Customer Care's response
        We will revert on customer complaint.
        Verified Support
        Jun 21, 2017
        Flipkart Customer Care's response
        Customer complained that there is a small line on the display. Provided trouble shooting steps, still not resolved. Arranged technician visit but it was delayed so replacement approved and closing the case
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          T
          Tushar Ambokar
          from Kolkata, West Bengal
          Jun 3, 2017
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400079
          Website: flipkart.com

          I had ordered shock proof case for my mobile with order id-od[protected]. I want to return this because wrong product delivered to me. Since i am trying to return this on flipkart app & from website but due to some error its not returning. I spoken with your call center people but i am not getting proper solution from them. Instead of returning this product, they are saying to wait for more days until this error or issue is not resolve. I cant understand why you people are not returning this product. I want to return this & want my money back to my account within min 2 days. Kindly help
          Aug 3, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jun 20, 2017
          Flipkart Customer Care's response
          We will revert on customer complaint.
          Verified Support
          Jun 21, 2017
          Flipkart Customer Care's response
          We have interacted with the customer, he stated that he received different product and wanted replacement for same model, told will be pickup n replaced hand to hand given TAT, hence closing the case
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            A
            Aamin Khan
            Jun 3, 2017
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            Address: Jind, Haryana, 126112

            Return ID:[protected]
            Purchase flipcart hdmi dongle display not work properly and not replacement flipcart 8 days ago no information flipcart help me sir Alert
            Refund information required for[protected]
            We require further information to process your refund. Please provide us the details.
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              S
              Sy81096
              from Ambala, Haryana
              Jun 3, 2017
              Resolved
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              Resolved

              Reactivate my flipkart account

              Address: Rewari, Haryana, 123401
              Website: Flipkart

              My flipkart account has been deactivated and now i want be activate it but it is not activating
              My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
              Plz solve this prblm fastly

              Mobile no. [protected]
              Email = [protected]@gmail.com...
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              V
              Vaibhav1082
              from Delhi, Delhi
              Jun 3, 2017
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110035
              Website: www.flipkart.com

              I ordered the Vivo phone through Flip kart on April 29th. However I cancelled the order on May 8th.
              Then on May 11th, 16th, 19th I got an email that Money has been transferred to my bank account.
              I have been tracking with them and according to them return has been unsuccessful. Holding the money for last 1 month. No return yet. Please help refund.
              Jul 27, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jun 20, 2017
              Flipkart Customer Care's response
              We will revert on customer complaint.
              Verified Support
              Jun 21, 2017
              Flipkart Customer Care's response
              Customer cancelled the order and asking for refund status. We confirmed with customer about refund. Hence closing the case
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                R
                Rabin Chowdhury
                from Raia, Goa
                Jun 3, 2017
                Resolved
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                Resolved

                Address: Tinsukia, Assam, 786125
                Website: www.flipkart.com

                Order id od[protected].
                And return id for this request is : 28248381

                But till date no money return or product replacement.

                On opening the pack, it was found that the watch is not working and the courier delivery boy also checked it and found faulty/defective of the item, so the same was packed again and returned to the courier deliver boy for onward perusal. And subsequently also complain is raised vide above return id no 28248381
                Jul 29, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Jun 03, 2017
                Updated by Rabin Chowdhury
                Related document

                Verified Support
                Jun 21, 2017
                Flipkart Customer Care's response
                We have taken up this case internally. We will get back to the customer with an update on it.
                Verified Support
                Jun 24, 2017
                Flipkart Customer Care's response
                We have interacted with the customer, Tried to convince him stating we cannot do anything in this regard, checked with customer why was this delay in approaching us, he stated it is your duty. But no pickup details, nothing was shown in the system. Informed we are sorry, cannot process anything in this regard, customer disconnected the call. Hence closing the case.
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                  G
                  gabbar d
                  from Delhi, Delhi
                  Jun 2, 2017
                  Resolved
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                  Resolved

                  Address: 110084
                  Website: flipkart

                  I ordered lenovo k6 power at 28 may 2017. Instead of mobile phone at 29 may
                  Delivery boy deliver me a piece of brick in the box. At instant i called delivery so many times but he didn't respond. A return file to the flipkart website but today i got mail that the seller can not fulfil your return request. This is totally humiliating. Totally disgusting. Not tolerable at all. Plaese do justice and help me out. Its a huge money for me. My order id order id : od[protected]. And my complain no. Incident: in[protected].
                  Jul 21, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 07, 2017
                  Flipkart Customer Care's response
                  The product is delivered to customer intact, no missing case hence closing from our end
                  Jun 14, 2017
                  Updated by gabbar d
                  this was a fraud delivery. my complain was registered. the product was not delivered. it is your duty to solve your customer problem. don't cheat them. please don't buy anything from flipkart. they will give you a brick in return of your hard earned 10k rupees.. cheater. shame on you.
                  Verified Support
                  Jun 20, 2017
                  Flipkart Customer Care's response
                  We have already provided the resolution. closing the case from our end.
                  Please don't buy anything from Flipkart. That's what I can say. Else do a perfect unboxing video right from the tearing of outer cover, corrugated box, bubble wrap, mobile box so that you can share in social media.
                  Its totally humiliating they all are cheating with me .i ordered a mobile phone and they give me a brick instead of mobile fon ..please dont shop from flipkart ..#### off flipkart..
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                    T
                    Tarun Kumar innocent
                    from Delhi, Delhi
                    Jun 2, 2017
                    Resolved
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                    Resolved

                    Address: Ghaziabad, Uttar Pradesh, 201009
                    Website: www.flipkart.com

                    I bought tempered glass and flipcover from americhome seller in combo. The quality of flipcover is good but the tempered glass is broken and of another model. Americhome seller cheat me and deliver me a defective product so plzz take action against this seller this is the first time i have got a defective product.. Plzz flipkart give me the right product and take action my registered mobile number [protected].. Hoping for your favourable action.
                    Jul 26, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 21, 2017
                    Flipkart Customer Care's response
                    We have taken up this case internally. We will get back to the customer with an update on it.
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                      M
                      moon44
                      from Bengaluru, Karnataka
                      Jun 2, 2017
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                      Address: 560037
                      Website: Flipkart.com

                      Regarding the Order Id: OD[protected], made on Flipkart.com

                      The product is delivered (a water purifier), the estimated installation date was 30th May/2016, but nobody came to install and they are not replying to mails and calls and my product is remaining unused. Please help
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                        S
                        Subrata101
                        from Brahmapur, Odisha
                        Jun 2, 2017
                        Resolved
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                        Resolved

                        Address: 500094

                        Dear sir/madam,

                        This is bring to your kind notice, i placed an order on flipkart for voltas 1.5 ton, 5 star split ac on 18th may 2017 & it was delivered to me in hyderabad on 23rd may 2017, after rigorous follow up for installation one of their local partner by name suraya bhavani air cool who was sent by flipkart service partner jeeves for installation on 26th may 2017. Two teenagers out of that one may be a minor was sent for installation, they came at 8.30pm & they installed the ac & went off. However, i am not getting cool air from my voltas ac & i raised complain with flipkart customer care with incident number in[protected] but no one till today has come to check why cool air comes from ac. Everyday i call flipkart customer care & i get only false assurance that they will send technician but till today after 7 days no one has come up to check & fix the issue. Being as a consumer i am helpless now as i don't have any option left rather them calling flipkart customer care. I wish i should have bought ac from local showroom so that i would have got the service properly.
                        Please let me know what should i do now & let me know how to file a case against flipkart in consumer court for their this kind of treatment for their customer.
                        Jun 5, 2017
                        Complaint marked as Resolved 
                        Finally, Flipkart has sent their technician on 4th June & resolved this issue by filling gas in the AC.
                        Flipkart customer support has been notified about the posted complaint.
                        Dear Customer (Subrata101),

                        We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

                        Regards,
                        Voltas Online Team
                        Subrata101's [Complaint's author] reply, Jun 5, 2017
                        Dear Team,
                        Thanks, this issue has been resolved by Flipkart technician on 4th June.

                        Regards
                        Subrata.
                        Dear Customer (Subrata101),

                        We hope your concern has been resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

                        Regards,
                        Voltas Online Team
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                          D
                          Damon385
                          Jun 2, 2017
                          Resolved
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                          Resolved

                          Website: Flipkart

                          I'd order a timex watch worth 6749/- flipkart delivered it within 4 days. But when i open it, it was a cheap and used watch having prise tag of 2395/- then i told flipkart about wrong delivery, and ask for replacement. They send me another watch, a women watch having price tag of 1395/- Am like, is this a kind of joke. Is there anything which can give me satisfaction against the trouble that is caused by flipkart service.
                          Jul 24, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 20, 2017
                          Flipkart Customer Care's response
                          We will revert on customer complaint.
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                            N
                            nag_p_4u
                            from Delhi, Delhi
                            Jun 2, 2017
                            Resolved
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                            Resolved

                            Address: Nagpur, Maharashtra, 441104
                            Website: Flipkart

                            Sir, in the recent past i have ordered products through flipkart in good deals in different periods.. Flipkart has cancelled all my orders saying pincode not serviceable.. Flipkart is cheating customers by providing cheap rates and not at all delivering them.. Because of this at a later pint of time i had to spent more to buy the same products in other sites or shops at higher rates due to already delayed order cancellations of flipkart. While buying in flipkart i compared to other sites and if if i found at a lesser rate even by 10rsalso i ordered in flipkart.. Now flipkart cancelled the order unilaterally and rates in other sites also higher by 10 to 20%.. Beause of flipkart i have to suffer time loss, monetory loss n peace. This became a habbit to flipkart it has already cancelled 3 products of mine and i don't know what will happen to my pending orders.in future i will never order from flipkart.. But i want flipkart guys to be taught a lesson and make them to stop cheating for publicity purpose
                            Jul 28, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 21, 2017
                            Flipkart Customer Care's response
                            We have taken up this case internally. We will get back to the customer with an update on it.
                            Verified Support
                            Jun 24, 2017
                            Flipkart Customer Care's response
                            We are sorry for the inconvenience caused. It was cancelled due to non serviceable area.
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                              P
                              Poojarana
                              from Chandigarh, Chandigarh
                              Jun 2, 2017
                              Resolved
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                              Resolved

                              Address: 160055
                              Website: www.flipkart.com

                              My order id:od[protected], my order date (30.05.2017), i receive my order on (02.06.2017), but i receive wrong product, i order a women watch but you sent a men watch, so i want you to replace this product. I attach the picture also please check. Please contact me on my mobile number or email address

                              From
                              Pooja rana
                              Mob:[protected]
                              [protected]@gmail.com
                              Jul 28, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 20, 2017
                              Flipkart Customer Care's response
                              We will revert on customer complaint.
                              Verified Support
                              Jun 21, 2017
                              Flipkart Customer Care's response
                              We have provided the refund already, hence closing the case.
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                                K
                                komalesh sp
                                from Bengaluru, Karnataka
                                Jun 2, 2017
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 560029
                                Website: www.flipkart.com

                                Very poor customer service, very poor refund mechanism, very poor order delivery.
                                Order id: od[protected]

                                I have ordered a battery for samsung grand prime, despite delivering the wrong material twice and taking the product back. The refund is not made yet.
                                Flipkart has wasted my time and money and effort. Though they have collected my bank details refund was not made till now and no calls have been made. So does flipkart earn 151 billion just by abducting money from all over the country without delivering even the product?

                                I would be escalating this issue to a higher level. If the issue is not resolved asap.
                                Jul 29, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 20, 2017
                                Flipkart Customer Care's response
                                We will revert on customer complaint.
                                Verified Support
                                Jun 21, 2017
                                Flipkart Customer Care's response
                                refund initiated on June 11 and confirmed to customer . Closing fro our end..
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                                  S
                                  saurabh223
                                  from Noida, Uttar Pradesh
                                  Jun 2, 2017
                                  Resolved
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                                  Resolved

                                  Address: 210309
                                  Website: www.flipkart.com

                                  Today i am extremely unhappy and disappointed with flipkart. Being a regular customer of flipkart i dont expect this service from flipkart.
                                  I have raised a replacement request for the samsung tv as its a defective one. I got the tv delivered on 30th may, 2017 and from the very next day, 31st may, 2017 it stopped working and has problems. Technician visit has been arranged by flipkart from jeeves instead of vendor samsung and i have been told that jeeves will open the tv and check the fault. I am ok with technician checking the tv but i cannot allow him to open or repair the tv and i want a replacement tv as per flipkart replacement policy.

                                  As per the policy of flipkart if the tv is defective, it will be replaced with a new one within 10 days of purchasing the product. There is no mention of any tech visit. For your reference i am attaching the screenshot of what is written in flipkart in regards to replacement of any product.
                                  I request you to replace the tv with a new set asap.

                                  Saurabh jain
                                  Registered ph no - [protected]
                                  Email id - [protected]@gmail.com
                                  Jul 25, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Jun 02, 2017
                                  Updated by saurabh223
                                  Oder ID is OD[protected]
                                  Jun 03, 2017
                                  Updated by saurabh223
                                  Today Samsung Technician visited and confirmed that there is defect in TV (samsung job slip with TV defect confirmation is attached as picture). I am still waiting for a replacement TV and it has become a nightmare.

                                  Verified Support
                                  Jun 21, 2017
                                  Flipkart Customer Care's response
                                  Installation has been completed. Closing the complaint from our side.
                                  Dear sir I had to ordered an ole true match foundation on 27/05/17 16:28 which had received today by delivery courier but courier packet for ole true match foundation was empty, i had paid the money Rs. 344 to courier boy for delivery courier before open the packet, after opened the packet courier boy said to me for complaint on flipkart.
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                                    A
                                    A.V. Nagarjuna
                                    from Kanigiri, Andhra Pradesh
                                    Jun 2, 2017
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                                    Address: Prakasam, Andhra Pradesh, 523226
                                    Website: flopcart

                                    Delivery
                                    Worst app in the world
                                    I am from one of the user if flipcart i ordered iron box in flipcart
                                    I wait for one week is it ok but the order coming to the ongole the courier boy forgotten my order
                                    Not in one day this situation happened in two days he not attempt my call also
                                    App of life sir
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                                      S
                                      Sach123789
                                      from Mumbai, Maharashtra
                                      Jun 2, 2017
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra, 400028
                                      Website: [email protected]

                                      I have requested for exchange for my defective dell inspiration a6 laptop but this people are not responding and sending msg as
                                      'we tried to get in touch with you on to discuss the issue with order id but couldn't reach you.

                                      Please call us on our toll-free number[protected] for further assistance if you'd still like us to help.'

                                      This msg i got it twice but no proper response from technical team.
                                      This is what this company is doing with his customers
                                      They have a tat for the exchange of 10 days in this 1 week i have requested twice for exchange but for no reason they have cancelled the exchange
                                      Request you to please look into the matter for the same
                                      Jul 22, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 20, 2017
                                      Flipkart Customer Care's response
                                      As per the mentioned complained verification was made and replacement of the product has been delivered to customer and issue stands resolved.
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