Flipkart Complaints & Reviews

I placed an order for Samsung LED TV on April 30 and I got the TV delivered on May 2nd. I was promised that the installation will be done within 2 days but they took more than 7 days to install the TV. TV was installed on May 9th after calling the customer service for 15-20 times. Within couple of days the TV's display had some lines and I called for replacement. Its been one week now and still I havn't got the replacement yet. Customer Service is terrible and I would never ever recommend Flipkart to anyone. I am fed up talking to customer care and there is no proper response at all.

Order Details:
Order Id: OD[protected]

Horrible experience buying a product from Flipkart

I placed an order on flipkart on 9th April, Initial delivery date they mentioned while placing the order was 11th to 13th of May. So I thought let’s wait for a month even though I paid the actual amount of the product in INR is Rs.22990.
As I didn’t get any update till 3rd of May, I reached out to the Flipkart customer care who confirmed me that It will be delivered on the promised delivery date.

Yesterday when I logged in to the App, to my surprise the delivery date has been modified to 31st of may with out any intimation. Immediately I called up the flipkart customer care to ask them to check on this un-intimated update of delivery date which is almost 1 month delayed.
Non of the customer care executive is ready to accept that it is a mistake from flipkart that the product delivery has been delayed by 1 month.
I am really surprised that how come they take 2 months to deliver a product to Tier one city like Hyderabad .When I asked there is no proper response or any kind o[censored]pdates on the delivery date nor they are ready to cancel the order.

These guys are simply making fool out of the people who believe online shopping is hassle free. I completely lost trust and suggest my fellow consumers to consider this (FlipKart.com) e-Com website for any purchase.

#Fakepromises #NeverBuyAgain#HorribleService#WorstExperience#FlipkartCheaters #Frauds

Sir, my order id OD[protected] for hitachi split ac 1.5 ton 5star made on 21.4.17 by prepaid Rs.37990/-. product delivered on 23.04.17 but while installing by his authorised agent from jeeves.com identified its a defective as mother board not working. I applied for replacement accordingly flipkart approved and delivered the product when i was not available at my home where my spouse exist on 11.05.17. But when i came to see the delivery i was shocked as the indoor unit of split ac packing condition is a used one/ refurbished. Then immediately i called back to customer support of flipkart and explained the situation, they suggested me to wait for service engineer may visit for installation and on his confirmation we may initiate to process your claim. On 12.05.17 the service technician came for installation and opened the indoor unit and he too surprised that there are scratches on inside the top door and on edges and they too suggested for replace the product as its seems to be a used one. Further i had paid Rs.1400/- installation charges in advance. Now i am suffering alot as they are continuously asking for 24 hrs time with no response and i have to follow up them everytime with same answer no result.

I am Amelia Brar (R/O #48, Tagore Nagar, near new DMC hospital, civil lines, Ludhiana- 141001).I want to register complaint against the shopping website flipkart, they have sold me a wrong product, they delivered me a anti tick and flea powder of an expiry date, (which could be harmless to my pet) instead of dog shampoo​. Please consider my request.

Sir,
I have purchased redmi note 4 on 02.05.2017 after that said phone going to overheating and accordingly i visit to mi customer service center at taratala (Kolkata) on 05.05.2017. After three days observation they are advice me for replacement of said phone through flipkart within ten days. Accordingly i have booked for replacement and one technician (Mr. Dutta mobile no.[protected]) visit at my home and said me for 24 hours observation. If the same overheating problem persist then again booked complain to flipkart helpline and i will come to your home again for further cheeking. But flipkart assistant denies for booking the complain and telling that once technician resolve the problem we can not book any complain and they advice to contact to authorize service center. I try to contact several times but helpless and very bad experience gather.

I want to know the return and refund process why still not accepted. The product overheated and so much noisy.
My order id is od[protected].
My return and refund request done on 09/05/2017 at 04:22 p. M. Which still pending for approval whereas no intimation from flipcart the status of request.
Every time flipcart done same thing

Plzzz halp me...mujhe faulty mobile mila he aur o bhi open box conditions me ..maine 5 se 10 bar aap ke Customer service centre pe call kiya..plzz I want replacement..

Timeline for flipkart ordering and its delivery:

(1) 30-apr-17 : ordered a reliance lyf water 7s (Ord id:od[protected]
(2) 04-may-17: recd a phone and started it but it's not functioning all three keys
(3) 04-may-17: raised an issue to flipkart thru customer care and emails
(4) 05-may-17: technician from flipkart came and confirmed status as i was saying
(5) 11-may-17: a delivery boy came and said phone is damaged and didn't give me replacement phone and went
(6) 11-may-17: again i raised this issue to customer care several times and emails to [protected]@flipkart.com and got a date i. E. 15-may-17
(7) 15-may-17: again i called customer care several times and emails to [protected]@flipkart.com and got 24hours time for replacement/refund

Now, i am confused it was my mistake to buy from flipkart? 15 days and no result only dates?

Is there any senior and managerial personnel to personally monitor/analyze such cases or not? Is this flipkart's policy to deliver defected products to customers and then forcing its customers to rot and suffer?

Isn't there any measures to check whether and how
Defected/damaged/empty products are being delivered to its' customers via flipkart's very platform? Who enjoy's the blunder, i don't know but who suffers that i know i. E. Me and like me, others, in simple terms flipkart's customers.

At first i was ordering a phone thru amazon and ebay but in spite of my friends strict objection i opted for flipkart, is this my fault? No definitely its my sin.

At last i just want to say a message to all customers; please only buy from amazon and ebay and not from others. Even a mobile shop is better also paytm is good, it fulfills its commitments. But never ever buy from flipkart.

Thanks
Mandeep

I have orderd back cover for samsung galaxy s5. but what i got is different from what i have ordered. your flipkart is not taking responsible in returning back.
order id is :OD[protected]

My flipkart account has been deactivated and now I want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when I enters the mobile no. and password he saw me "Account is inactive contact the customer support to reactivate it"
Plz solve this prblm fastly

Mobile No. [protected]
Email= sahildhounchak4699 @gmail.com

I did purchase from Flipkart and I have wallet 6151 but i am not able to use this amount for Purchse or Refund to Bank Account.

I did write them 5 emails to " support [protected]@phonepe.com " but NOT getting any response from them..

Not sure if flipkart is making fools to customers by transfering money into wallet. I called up customer Care many times but not get response from them. thet simply say that write an email :-(

I need my money Back???????????

I bought an glass for Xiaomi mi max prime but the size was very small and it didn't have any replacement and after that I bought an flip cover for Xiaomi mi max prime and I got a flip cover for Redmi 3s or something like that and when I returned the product I didn't get any refund till now. I was a regular customer of Flipkart but nowadays I am not satisfied with your service so I think that I will get the refund as soon as possible and I will get proper service and product when I will buy a product in Flipkart next time

This is Harsha from Hyderabad, I have recently purchased Voltas AC 2 Ton from Flipkart on April 9th (Order ID: OD[protected], which happened to be a defective product and they have accepted a replacement for the same and replaced it with a new one by April 24th, it was installed by Flipkart technician on 27th of April and he messed up the installation by giving a wrong wiring, it worked for about 10 days and stopped working now, I...

I booked a Samsung galaxy on 8 mobile from flipkart on 6th May and received it on 8th May, I checked mobile closely and request for return on the site but the problem is - flipkart doesn't have fix call center to resolve the issue,
there is a customer care number available on the site but it is system generated call had received for saying will received a call from flipkart executive soon, but after so many days still I haven't received any call,
this irresponsibility will divert the consumer interest into other online site,

Leeco 1s ordered on [protected] dt[protected]. Service center rejected to give sevice on 5-5-2017. As this is in warranty period. Also after repeatedly complaint regarding this to flipcart representative give words to resolve this issue on 8-5-2027.. But no any response. Issue is middle & right key not functioning. Resolve urgently. Call me on [protected]

I have order of mi note 4 2handset but can't delivered and says the reason seller damage the handset this is not my problem and i call customer care they saying to me to fresh order in next sale but why i order for new mobile not any responsibility for flipkart for customer service please give me my old order as soon as possible. Solved my problem if you not give any response i going to consumers court.

I have to cancel my return request for my order number : OD[protected].
So please cancel my replacement request for this order.my order perfectly alright.I don't want to replace it....

Sir,
I have purchased a duster car body cover from Flipkart and its feature was tremendous described in there app and i believed it and I purchased it and yesterday it was raining and I covered my car using that then in morning I can see that that color of the cover is attracted on my car body cover and my car color has gone .after washing also it's color didn't go. I need a compansation and I want to stop selling that product from Flipkart
pH:[protected]

I ordered redmi note 4 on 19th april, 2017. But product was having software issue so flipkart gave me replacement. After receiving replacement on 12th may, 2017 that mobile was not getting turned on. So i contacted flipkart for this problem and ask for replacement. They ask me to visit service centre. After visiting service centre, technician told that it has liquid damage and refused to repair mobile. Flipkart sent me pre damage phone. I have contact flipkart for the issue but still they are solving it.

Flipkart order id :od[protected]
Order date :19/04/2017
Replacement delivery date :-12/05/2017

Would like to complain about Customer servixe / courier service & management of flipkart even after repeated conversation with the managers & their call centre employees I was not provided with delivery of my mobile phone ordered which was a birthday present for my sister booked on May 3rd 2017 and was supposed to be delivered by May 9th 2017 every day until 13th May I was given false information that it's on the way has reached Thane where I live & no reason given why not delivered to me yet their tracking & escalation dept is pathetic in 10 complete days forget the delivery they were not even able to provide info on when & what time my order can be expected every call experience was like they are doing a favour on me by giving the same repeated information that matter has been escalated we will get back to you as soon as possible a local courier in my area delivers the very next day any where in india God know if flipkart is playing games...