Flipkart Complaints & Reviews

My mom has ordered shoe for my brother. We have not checked immediately after receiving the packet. Once the delivery guy left, we checked that there are 2 different shoe in the box. This is disgusting. We need a refund or replace the shoe as 2 different shoe are of no use to anyone. We received it today that is May 30, 2017. Order number is OD[protected]. ARROW BLUE 10 SIZE SNEAKERS.

I have bought Adidas ALCOR shoes for 1849 rps. By mistake i ordered the wrong size shoes. I requested a return . I received a pickup and refund update message. Its been 7 days and the pickup man didn't came to pickup the shoes.
Flipkart has the worst servie as compared to other online shopping sites.
They have worst pickup service, worst delivery service.

I ordered tenda d-305 router for home. I was said that they will be delivered in 7-8 days. But at the end of 6th day, when i tracked the details of shipment, i came to know that the product was "undelivered due to incomplete address".

If the address is incomplete, how could they confirm the order at the first place?

Hello,

Recently buy one aquaguard superb uv+uf 6.5 l uv + uf water purifier and after delivery installation people told me my frnd this is not a ro and your requirement not a full fill please return and but another product.
Same day send the request please return the product and refund the money or upgrade the product for best quality.
Flipkart reject the request and told this is your mistake and as per the policy amount not refund.
This is issue share the sachin (Ceo) but he is ignore the issue because amount already received.
Request you to please pick up the product and refund the amount.
This is effect my personal life and my friend ship.
Totally loss amount 10k
This is my mistake i am not ready all policy?
Flipkart divert to policy.

I have placed an order which was on the 6th of may. The eta for product delivery was between 27may -29th may, i called flipkart cu support and the person who picked up the call says that the product is getting delayed till 15th june and on top of it he is making fun of what i was saying.
This is not acceptable,
Flipkart sends me a message that we tried to deliver the table and you were not available (False info)
I wanted to gift this table to someone and i will be humiliated now because of the company

Hello,
I have received the order of my intex fitrist pulzz
With order no :- od[protected],
But as mentioned in the flipkart add a free extra band with small screw
Driver is absent in the box,
I have ordered as i was getting a extra band with it, but receiving
Nothing free as mentioned in the add, i am hardly dissappointed flipkart.

Regards,
Shubham d tayade
Customer

Mobile no. [protected]
Flipkart id : [protected]@gmail.com
Item puchased : moto g5 plus
Order no. : od[protected]
Date : 16.03.2017
No. Invoice has been received on email as promised by site. Requested 7-8 times. No assistance from customer care. Every time msg. Popped up that invoice has been emailed. But no email has been received. Promotional email are coming continuously. Even they send me survey email. While i complained for e mail.

Dear sir i would like to cancel my order because of wrong nighty selected.plz cancel my order. My order number is OD[protected]. Plz confirm to me after cancelling my order this my nunber [protected]

I have purchased three suits vide order no OD[protected] dated[protected]. The suits we received is not matching as described on the website.
So we requested for the Return & Refund from flipkart. But every time they are cancelling the return request from their side. So we call the customer care executive on the toll free no[protected] to resolve the issue. But what the customer care executive has said is really shocking to me. He said that '' vendor can also cancel your return request''. This is really harassment for me. If we are the purchaser and we are not getting the right product as described on the website How the seller can cancel our Return & Refund request?
So we request the flipkart to resolve the issue as early as possible.

I received a damaged sansui 80l fridge worth rs7700 on 13th may. Even the flipkart technician who visited, certified that the damage is irreparable n has to be replaced, bt flipkart has failed to arrange for the pick up n r not taking any step to refund the money. They r not even replying to my mails. On phone call every time they ask for 72hr time n in 72 hrs they fail to take any step and again some other executive picks up the call n again asks for 72 hrs time. But nothing is happening. If flipkart can't handle return of bulky products then it should stop selling it. Kindly do take some necessary steps so that i receive my money back.

Dear Sir/Ma'am,

I have ordered a Google pixel (quite black) mobile from Flipkart.com worth Rs. of 32149/_ on 15th of May 2017. Because o[censored]nsuccessful eexchange of old phone I didn't get the product and cancelled it. On 17th of May 2017, I got a message from Flipkart.com saying that "Your refund has been initiated and it will be credited to my bank account within 26 May 2017.

I waited till 27 May 2017 but didn't get the message for money refund from my bank account. I called Flipkart.com and the way they responded was shocking for me. They said they had done the refund to you bank. Kindly contact to your Customer Care of your issued bank. Flipkart.com is not going to loot your money. But actually they did. I called to Axis Bank Customer Care and they said they have not received any refund from Merchant Flipkart.com.
Again I called to Flipkart.com and asked for the ARN number and they had given me one Reference No and told me to give that number to my bank so that they can check. They send me one mail as well in that they have mentioned about the Reference number and the refund which had never ever happened.

I again called to Axis Bank Customer Care and told that Reference No. which I got from Flipkart.com but Axis Bank guys were unable to see any details using that number

I again called them and this time they were not even bother to resolve my issue. Instead of that every time they are saying that Refund has been done from Flipkart.com. Your bank is lying your money, Kindly contact to your bank.

Below are few more detials:

Refund reference number: 74056637138713757312145
Refund date and time: 17 May 17 09:07:58 PM
Payment mode: Axis Bank Credit Card
Ticket No: IN[protected]

Thanks and Regards,
Jawed Salim
[protected]

I want my headphones replaced.
I had it delevered in delhi but now i am in vikasnagar dehradun for vacations.
What i should do to replace it.
When i place it for pick up all nearby pincodes are not exisisting for u.
Now what do i do to replace it.
Your service is so poor that not even in dehradun you are giving your service.
My present pincode is 248198.
Delevery is eleigible here but no pick up.
Now what do i do tell me.
My money is worth and i want the product replaced.
Reply me fast.
Or tell me to complain in consumer court.

I was ordering a pair of multi color lungis on Flipkart. I filled out everything. Then I chose to pay using net banking and the bank was United Bank of India. The amount has been deducted from my account but the order was not placed. I have the cyber receipt as well. I send an email to Flipkart and got no response. I called at the toll free number and the IVR gave an assurance that I will get a call back. Still no response. What should I...

I ordered refrigerator through flipkart and i requested return of the product and it has been approved by flipkart. They told that technician will visit to your house then pick up of the product will be processed. The technician did not come till now and when i call to flipkart they are telling that sorry we cant approve return and they want reasons itseems as they mentioned free and easy return on website... This is very poor service by flipkart.

Dear sir,
I have ordered apple smart watch on 14th of may 2017 from flipkart. Product was supposed to be deliver on 22nd may 2017 which was not done till date. I have lodged many complaints with flipkart customer care they are only answering our backend team is working on it, pl. Wait for another 24 hours. Neither flipkart giving me exact timeline of product delivery nor y product get deliver.

Hi,

I am sandesh shete and in this month i have ordered one led tv and prestige but prestige quality is poor and not as per my requirements hence i have raised​the request for return.

Last 4-5 days i am only getting massages and call but no one visited at home to collect the same.

Everytime i called flipkart to send the person at home anytime but no one is visited till the time, very useless service getting from flipkart.

Also i have to mention that every delivery boy is not ready to deliver the spare at actual location. Everytime ur person is calling me to come at out side of the area and i[censored]r not coming then will come on next day

Hi,

I make order with flipkart like mobile lenovo vibe k5 note (Silver, 32 gb) on 18th may 17 with some offer now order cancellation from flipkart side due to reason for mis route dispatch.

Why took order 1st why cancelled with out my knowledge.

How will they will ac pet order from particular location?

What they doing last 10 days?

Why my money rotate 10 days?

I need my order so make compliant and take necessary action

In india stop this type of cheap orders companies advertisement and business also.

Srinivasan s
[protected]

I have placed ordered at 18th May 2017, Skechers Shoe and paid 3134 through UPI transaction at [protected]@ybl using PhonePe app wallet, which was debited from my icici bank account but my order was neither successful nor failed, Even I am not able to see anywhere in MY Order List.

Now I have called the icici bank, and they told that transaction was successful with Reference No :[protected]. Please do needful.

Registered phone number -[protected]

Email ID- [protected]@gmail.com

I have called so many time even in customer care, no body is responding properly, Every day i am listening same story that your problem will be solved in next 8-9 hours.

Id:[protected] i bought from flipkart - redmi note 4 phone after reading reviews but facts are very different.

Apart from so delicate body issues like mic, heating, battery is something very concerning.

I am facing several issues like:

1. Mic problem
2. Weak build quality
2. Heating issue
4. Sensors slow response
3. Battery draining very quickly (I have not installed apps)

& the worst part is claim of tough build, which is not its very delicate, it cannot withstand a mild fall impact also.

Very disappointed i think bcoz redmi wanted to compete more from price perspective that's why compromised on quality.

Flipkart is providing worst service and their customer executives are very non professional i think they are uneducated what is have asked and what they did
i have ordered a Asics sports shoe of size uk 5 on 17th may but that company have different size range so whatever ur size is u have to order one larger size than your normal one so i requested to exchange the same and provide one size bigger. the customer executive raised my request and i got my parcel on 29th may for one size smaller. now again m requesting to provide my required size they are refusing. kindly help.