Flipkart Complaints & Reviews

Flipkart is totally fraud company.. They have a return and refund policy but they don't stand on their words.. The customer support team is very bad. I have placed on order from flip cart. I have cancle my order but not revived my money. Flip card team is giving very stupid reason and not able to refund my money. The ceo of flip cart is doing farud with customer
My contact no-[protected]
Nisha nain

I received the phone on Friday, Sunday when I opened the box with phone I saw the display as cracked... I immediately requested a replacement in flipkart.. seeking for help. A mail arrived from there that my request had been received and will be verified within the next day. Monday no conformation email had arrived. Later this day, i.e. Tuesday a email arrived here that "Your return request has been closed ". Now Redmi gives only the time for 10 days of return. If, the 10 days are over like this embarrassing attitude of Flipkart. What should I do?

Currently, the flipkart sale is on (From may 14 to may 18, 2017) and there are several discounted products. I wanted to purchase a few railing planters from trustbasket (Product referred as "trustbasket set of 2 - dotted oval railing planter - (Magenta, yellow) plant container set (Metal)" on their website). As per flipkart's website, the discounted price is rs.862/- (Apparently, a 28% discount from the "original price" of rs.1200). However, when you search the exact same product on amazon.in, you will find that the actual price of the product is rs. 898/-. This is an unfair trade practice - to misguide the customer into believing that a good discount is being offered, while in reality, it's a petty discount of just 1% (Against the 28% that flipkart is claiming). Such deception and misguidance. I would like to file a formal case in the consumer court against them. Please advise on the next steps.
Regards,
Nefertiti

P. S. I've added screenshots of the actual product price on amazon.in and the "deceiving" bumped up product price on flipkart

I ordered xiaomi red mi note 4 from flipkart on 10.05.2017 flash sale by paying rs.9999/- (Order id
Od[protected]. But i cancelled this order after 2 hours. I received message from flipkart saying that the refund will be transferred to my original payment mode within 3 business days (Bank holidays not included). For further details, please contact bank with reference number[protected].

I contacted the bank officials with this reference no. But the bank officials are saying that there is no amount credited to my account and asked me to get in touch with flipkart team for initiating the refund. The flipkart team is just giving the same reference no. And are saying that the seller has refunded &#[[#]]#8377; 9999 to my axis bank credited on 10 may 2017 under the reference number :[protected].

Flipkart is so adamant that they are giving the same reference no again & again which is of no use to track the refund at bank. Now they are asking me to raise a complaint with the bank’s grievance cell. I have been visiting bank for last 2 days for checking the refund status as per flipkart reference no.

The flipkart's approach i so casual & lack of helping the customers. Pathetic service. Will never buy anything from flipkart no onwards.

If the refund is not not credited to my bank account in 2/3 days then will raise a legal complaint against flipkart and escalate the issue with consumer forum.

I tried to book xiaomi redmi note 4 dark grey color 64 gb variant by flash sale from flipkart.com on 26th may, i successfully added that mobile in my cart and payment of rs. 12999 for the same but after payment when i saw the order status flipkart automatically changed the dark grey color phone to black color phone, so i cancel the order they said your money is refunded to your original payment source within 6 days, after 6 days when i checked my account there is no money received, so i complaint to flipkart, they said that your money is successfully refunded to your hdfc bank account, but done the transaction from gramin bank (Rural bank) debit card, after that day i tired of complaining to flipkart they always said your money is refunded, till now i didn't got my refund, please help me to get my rs. 12999 and take strong action against flipkart, i attached the screenshot of my debited bank statement and flipkart dashboard

My flipkart account email id is : - [protected]@gmail.com
My mobile number is [protected]

I, have been ordered Moto G5 plus on 4th of april, and the product has some serious issues (Whenever i opened the camera or any other application, it crashed suddenly) that is not resolved by technician. I have been requested for the replacement, and the second product delivered on 24th april 2017. Second product is also faulty with the same problem from the day one.
I have requested them to provide permanent solution to the problem i.e please refund my money back. but they refused to refund my money and said just go to authorised service center, they will resolve ur problem.

Will book Samsung J7 Prime on 10th May 2017.
Delivery expected between 13th may 2017 to 15th may 2017 but till not received my mobile.
Order No. OD[protected].
Now will message received Bhiwandi to Boisar. (Same message received on 12th). Whats going on??????
Order tracking details given below.

item has been shipped.Delhivery Prepaid[protected]
Tue, 16th May 2:48 am Bhiwandi_Mankoli_GW (Maharashtra) DC changed from Palghar_NavliFtk_D (Maharashtra) to Boisar_OstwlEmp_D (Maharashtra)
Tue, 16th May 2:36 am Bhiwandi_Mankoli_GW (Maharashtra) DC changed from Palghar_NavliFtk_D (Maharashtra) to Boisar_OstwlEmp_D (Maharashtra)
Mon, 15th May 6:06 pm Bhiwandi_Mankoli_GW (Maharashtra) DC changed from Palghar_NavliFtk_D (Maharashtra) to Boisar_OstwlEmp_D (Maharashtra)
Mon, 15th May 5:40 pm Bhiwandi_Mankoli_HB (Maharashtra) DC changed from Palghar_NavliFtk_D (Maharashtra) to Boisar_OstwlEmp_D (Maharashtra)
Mon, 15th May 4:45 pm Bhiwandi_Mankoli_HB (Maharashtra) DC changed from Palghar_NavliFtk_D (Maharashtra) to Boisar_OstwlEmp_D (Maharashtra)
Mon, 15th May 11:04 am Palghar_NavliFtk_D (Maharashtra) DC changed from Palghar_NavliFtk_D (Maharashtra) to Boisar_OstwlEmp_D (Maharashtra)
Sat, 13th May 1:38 pm Palghar_navliftk_d (maharashtra) Bagged at PC
Sat, 13th May 1:20 pm Palghar_NavliFtk_D (Maharashtra) DC changed from Palghar_NavliFtk_D (Maharashtra) to Boisar_OstwlEmp_D (Maharashtra)
Sat, 13th May 12:00 pm Palghar_navliftk_d (maharashtra) Received at destination city
Sat, 13th May 11:57 am Palghar_navliftk_d (maharashtra) Consignment received at destination city
Sat, 13th May 11:56 am Palghar_navliftk_d (maharashtra) Consignment received at destination city
Sat, 13th May 6:51 am Bhiwandi_mankoli_hb (maharashtra) Added to IST
Fri, 12th May 4:07 am Bhiwandi_Mankoli_HB (Maharashtra) Consignment Recieved
Thu, 11th May 7:12 pm Mumbai_Chndivli_PC (Maharashtra) Consignment Recieved
Thu, 11th May 4:32 pm Mumbai_Chndivli_PC (Maharashtra) Consignment Recieved
Thu, 11th May 2:43 pm Mumbai_Chndivli_PC (Maharashtra) Consignment Recieved
Thu, 11th May 2:20 pm Mumbai_Chndivli_PC (Maharashtra) Consignment Recieved
Thu, 11th May 1:02 pm Mumbai_chndivli_pc (maharashtra) IST received
Thu, 11th May 1:01 pm Mumbai_chndivli_pc (maharashtra) IST received
Thu, 11th May 12:22 pm Mumbai Hub (maharashtra) Added to IST
Thu, 11th May 12:09 pm Mumbai Hub (maharashtra) IST received
Thu, 11th May 1:17 am Delhi_Gateway_HB (Delhi) Consignment Recieved
Wed, 10th May 11:36 pm Delhi_Gateway_HB (Delhi) Consignment Recieved
Wed, 10th May 11:31 pm Delhi_Gateway (Delhi) Consignment Recieved
Wed, 10th May 9:53 pm Delhi_gateway (delhi) Shipment Recieved at Origin Center
Wed, 10th May 6:58 pm Delhi_gateway (delhi) Shipment Picked Up from Client Location
Wed, 10th May 3:18 pm del
Wed, 10th May 2:51 pm Delhi_Gateway (Delhi) Manifest uploaded
Less details
₹16, 9001 Offer Applied?
Cancel Item
Delivery expected between Sat, May 13th '17 and Mon, May 15th '17

I have ordered two iphone 7 from flipkart when the big 10 sale got started i got confirmation that two of your phones have been approved and will be reaching you by 18th&19th may and suddenly both the orders were cancelled and i called cust. Care they told me that seller has rejected the order but it was approved by the seller as it was of rs.39, 999 each and they are asking me to book it again and now the price is rs.47, 500.And they are not helping it out and they also disconnected the call while i was talking to the customer care executive.

The booking product are delivered is very unresponsive in our area kochi (Kumbalanghii) pin682007 by ekart the product has reached cochin hub 2days 2days ago and taken by ekart and still delaying the product i booked and this sucks! I need product today and still not delivered please make a proper delivery in flipkart i trust flipkart and hates ekart

Purchased lenovo k6 power through Flipkart on 24 april 2017 in mumbai and due to some reasons and shifting of my location I checked the phone later and I saw that The​ phone display have damaged and Flipkart refuse to replace the phone he told 18 day's have gone but they mentioned in "Flipkart replace policy that replace can be done within 45 days" how to resolve my problem or how can I take a legal action against Flipkart .. and may be Lenovo is making low quality phone ... How will resolve my problem

I had orderd moto e3 power in the month of december2016 and from now onwareds its chaeger is making problem it does not pluge in handset properly kindly replace my old charger with new charger.

I placed an order for Samsung LED TV on April 30 and I got the TV delivered on May 2nd. I was promised that the installation will be done within 2 days but they took more than 7 days to install the TV. TV was installed on May 9th after calling the customer service for 15-20 times. Within couple of days the TV's display had some lines and I called for replacement. Its been one week now and still I havn't got the replacement yet. Customer Service is terrible and I would never ever recommend Flipkart to anyone. I am fed up talking to customer care and there is no proper response at all.

Order Details:
Order Id: OD[protected]

Horrible experience buying a product from Flipkart

I placed an order on flipkart on 9th April, Initial delivery date they mentioned while placing the order was 11th to 13th of May. So I thought let’s wait for a month even though I paid the actual amount of the product in INR is Rs.22990.
As I didn’t get any update till 3rd of May, I reached out to the Flipkart customer care who confirmed me that It will be delivered on the promised delivery date.

Yesterday when I logged in to the App, to my surprise the delivery date has been modified to 31st of may with out any intimation. Immediately I called up the flipkart customer care to ask them to check on this un-intimated update of delivery date which is almost 1 month delayed.
Non of the customer care executive is ready to accept that it is a mistake from flipkart that the product delivery has been delayed by 1 month.
I am really surprised that how come they take 2 months to deliver a product to Tier one city like Hyderabad .When I asked there is no proper response or any kind o[censored]pdates on the delivery date nor they are ready to cancel the order.

These guys are simply making fool out of the people who believe online shopping is hassle free. I completely lost trust and suggest my fellow consumers to consider this (FlipKart.com) e-Com website for any purchase.

#Fakepromises #NeverBuyAgain#HorribleService#WorstExperience#FlipkartCheaters #Frauds

Sir, my order id OD[protected] for hitachi split ac 1.5 ton 5star made on 21.4.17 by prepaid Rs.37990/-. product delivered on 23.04.17 but while installing by his authorised agent from jeeves.com identified its a defective as mother board not working. I applied for replacement accordingly flipkart approved and delivered the product when i was not available at my home where my spouse exist on 11.05.17. But when i came to see the delivery i was shocked as the indoor unit of split ac packing condition is a used one/ refurbished. Then immediately i called back to customer support of flipkart and explained the situation, they suggested me to wait for service engineer may visit for installation and on his confirmation we may initiate to process your claim. On 12.05.17 the service technician came for installation and opened the indoor unit and he too surprised that there are scratches on inside the top door and on edges and they too suggested for replace the product as its seems to be a used one. Further i had paid Rs.1400/- installation charges in advance. Now i am suffering alot as they are continuously asking for 24 hrs time with no response and i have to follow up them everytime with same answer no result.

I am Amelia Brar (R/O #48, Tagore Nagar, near new DMC hospital, civil lines, Ludhiana- 141001).I want to register complaint against the shopping website flipkart, they have sold me a wrong product, they delivered me a anti tick and flea powder of an expiry date, (which could be harmless to my pet) instead of dog shampoo​. Please consider my request.

Sir,
I have purchased redmi note 4 on 02.05.2017 after that said phone going to overheating and accordingly i visit to mi customer service center at taratala (Kolkata) on 05.05.2017. After three days observation they are advice me for replacement of said phone through flipkart within ten days. Accordingly i have booked for replacement and one technician (Mr. Dutta mobile no.[protected]) visit at my home and said me for 24 hours observation. If the same overheating problem persist then again booked complain to flipkart helpline and i will come to your home again for further cheeking. But flipkart assistant denies for booking the complain and telling that once technician resolve the problem we can not book any complain and they advice to contact to authorize service center. I try to contact several times but helpless and very bad experience gather.

I want to know the return and refund process why still not accepted. The product overheated and so much noisy.
My order id is od[protected].
My return and refund request done on 09/05/2017 at 04:22 p. M. Which still pending for approval whereas no intimation from flipcart the status of request.
Every time flipcart done same thing

Plzzz halp me...mujhe faulty mobile mila he aur o bhi open box conditions me ..maine 5 se 10 bar aap ke Customer service centre pe call kiya..plzz I want replacement..

Timeline for flipkart ordering and its delivery:

(1) 30-apr-17 : ordered a reliance lyf water 7s (Ord id:od[protected]
(2) 04-may-17: recd a phone and started it but it's not functioning all three keys
(3) 04-may-17: raised an issue to flipkart thru customer care and emails
(4) 05-may-17: technician from flipkart came and confirmed status as i was saying
(5) 11-may-17: a delivery boy came and said phone is damaged and didn't give me replacement phone and went
(6) 11-may-17: again i raised this issue to customer care several times and emails to [protected]@flipkart.com and got a date i. E. 15-may-17
(7) 15-may-17: again i called customer care several times and emails to [protected]@flipkart.com and got 24hours time for replacement/refund

Now, i am confused it was my mistake to buy from flipkart? 15 days and no result only dates?

Is there any senior and managerial personnel to personally monitor/analyze such cases or not? Is this flipkart's policy to deliver defected products to customers and then forcing its customers to rot and suffer?

Isn't there any measures to check whether and how
Defected/damaged/empty products are being delivered to its' customers via flipkart's very platform? Who enjoy's the blunder, i don't know but who suffers that i know i. E. Me and like me, others, in simple terms flipkart's customers.

At first i was ordering a phone thru amazon and ebay but in spite of my friends strict objection i opted for flipkart, is this my fault? No definitely its my sin.

At last i just want to say a message to all customers; please only buy from amazon and ebay and not from others. Even a mobile shop is better also paytm is good, it fulfills its commitments. But never ever buy from flipkart.

Thanks
Mandeep

I have orderd back cover for samsung galaxy s5. but what i got is different from what i have ordered. your flipkart is not taking responsible in returning back.
order id is :OD[protected]