Flipkart Complaints & Reviews

I got the carrier AC delivered and installed on 17th and 18th Apr2017 resp. The AC didn't work after installation in front of Flipkart's engineer. Customer care is giving false deadlines of sending the technician to check or to repair or to pick or return money. Everytime they provide a separate set of action and new deadline. But none of the deadlines has been honoured by them. Nobody have visited till now and they try to give random excuses or feel sorry about it and extend the deadline everyday. My money is blocked and i have to suffer the hot weather as i can't even buy a new one as they donot want to refund but replace which will take another 15 days if they get time to visit, uninstall, transfer back, approve it in their workshop, and then deliver new product and them install it. Looking at their godspeed service i am afraid it may take more than this summers. Please help me get my money back and get them pay for the huge inconvenience they are causing. I have attached a pic of sms deadlines from my phone. My brother phone also have 2-3 smses of diff deadlines

I had ordered a mobile phone (Panasonic eluga rayx) on 27 april. And i cancelled that order after few minutes of completing the order and i paid through net banking for that (Rs 8999) and i got the msg that you will get your refund upto 2nd of may and till the date now i did not get my refund and when i talked to the flipkart executives they are giving different explanations and i am getting mentally harassed. Kindly look into this.

Order no-od[protected]

Order no. OD[protected]
This order was delivered broken, damaged & leaked.
When I reported the same he refused to pick it up from the location of delivery. He is asking to courier it to the office of flipkart. So if you can deliver it to the address why can't you pick it up. how weird is that? This needs to be escalated immediately as this is the 3 time we are complaining. I need refund.

A shipment was received by me & same product was return on 04.05.17 (Black Jeans)due to size issue or not fit but concern manager was not accepted & said - product is used by you & yes this is true, product was used by me for 1 day Bcz without use minimum 1 day, how we confirm that product is fit or unfit.
Kindly take against concern other wise i will go to consumer forum.

Dear
sir,
This item wrong delivery.iam book white windshield mobile car holder but your delivery boy dileverd black windshield mobile car holder and broken item so iam shocked and suffer very bad experience with flipkart. Please i request you close your vary bad service and don't make foolish any person. I request you, Please change my item.
Thankyou : yadunath Yadav

I purchased this AC on 11th april. Installation was done wrongly by flipkart.
Now they are not sending any technician for reinstallation or refunding the money.
I have paid in total 36000 rs for this ac.
I spoke to the LG customer care, they came and said the reinstallation was not done by them, so it'll cost 2500 rs to fix the ac. flipkart keeps on revising the date of pick up and nobody comes up and customer care doesnt care about the issue i'm facing

Dear Sir,

we have purchase the new moto mobile but mobile is faulty
flipkart not responding

kindly look into

Sir,
I have ordered a mobile handset from lenovo K6 power. But due to some unavoidable reason I had to cancel it. In the cancellation information it was quoted to return the money by 6 working days. Already six working days have been passed but till now I have not received my money. Please do the needful.

Order no.OD[protected]
Order date. 26.04.2017
Order amount. Rs10999/-

Hi,

I ordered on 18th April and delivery date was 24th April, not delivered on 24th and extent the date to 27th.

I called to the customer support on 26th and they said that it will delivered on 27th till 7PM at 110%, but i replied that i know this would not be delivered on the 27th too, but at last i believed on you and wait till 27th 7PM but the result was same.

My office timing is 9AM to 6PM but still i wait till 7PM on yesterday as well as on 24th April, but always the result was same.

Again call the customer care and got the same result " WE ARE REALLY SORRY SIR DUE TO BLA BLA BLA YOUR ORDER IS NOT DELIVERED ... and so on".
On 28th they are saying that please wait till 3rd of MAY.
Yesterday i.e. 3rd May, they called me and said that mistake was from logistic and now we are refunding your amount. I said that now i want my refund as well as the same product with 0 cost, but they refuse for the same product free.

Problem is from yourside then u have to gave something to ur customer to retain. But i dont think so that you flipkart have any feeling to loose ur customer without any fault.

Please let me know what can i do know.

This is totally frustrating. i am fed up with all of these now. VERY much disappointing with the FLIPKART this time.

Now i want my refund back and the product too.

Chanderpal singh,
[protected], [protected]

My name is Gotham
My mobile number [protected]
My email [protected]@gmail.com
Order number OD[protected]
Order placed at 22 Apr 2017
It was cancelled without knowing me
As I called to them they said that no response from customer
No body comes to my home and no body contacted me through call or email.
My concern is how it was cancelled?????

My name is Aashi I have purchased matrix opti care shampoo from flip kart but they have given duplicate shampoo n charged full money now I will tell all my friends not to purchase any product from flipkart as they are selling duplicate products charging original prices I can never trust flipkart not going to purchase anything in future

This is Santosh & given many complaints regarding wrong product received from Flipkart & asked to take return, but from last almost 45 Days these flipkart people are just making fool to me. They are simply giving complaint numbers, but not resolving it.
Incident: IN[protected]
Incident: IN[protected]
Incident: IN[protected]

Have purchased watch from flipkart for 545 rs. Already delivery date is gone. But product is still not delivered.

Details:

Name: sumit jadhav.

Phone no: [protected]

Product details: track

Golden bell 232gb casual analog watch -...
Seller:
Matrixinternational

Have called up flipkart custmor care 5 times. Still issue not resolved. Please assist. I m fade with this.

I added Redmi Note 4 3G+32G Black in my cart on flipkart flash sale on 3rd May. After adding in cart and proceeding for checkout, it showed "Out of Stock" from my cart! How this can happen? Is it a joke or something?

Sitting whole day with good internet connection, adding it to cart immidiately and finally someone else take things out of MY CART and buys it! Why Flipkart insulting customers? How can someone put things out of my cart like that? Isn't that against ethics?

The product is still there in the cart but Alas! "CHECKOUT" button is inactive. Great business Flipkart! Surely you got a huge traffic on your site no?

Can someone let me know that is it possible to buy the phone again if it is in my cart? If so how it can be done?

The phone is just getting overheated so much that it can be even handled and mobile data is working unexpectedly slow at times, it doesn't even install the lab, the download logo just keeps on moving..

But the major issue is about heating, i spoke with several flipkart executives over customer care calls, all are rubbish ppl and just speaks on sympathy, no one even bothers what customer issue is about, the worst part was the technician which they sent for diagnosing the problem, he didn't even undersatnd what the problem, by no means anyone could have said him technician, a 5th class school boy would better handle and analyse the device, he just saw the phone for couple of minutes and said everything is working fine and closed the return and now flipkart is not ready to accept the return..

I was several times tried to make them understand the problem, but they are just rejecting the request, i just got pissed off by shopping from flipkart, the worst return policy it has in this current e-commerce market and would recommend people not buy from flipkart.. As they have the worst customer handling experience..

Please help me in returnign this defective piece and claiming back my money

Hi

I have bought a carrier split ac through flipkart on 23-apr-2017 (Orderid od[protected] when am placing the order (Offer details are given below).
1). No cost emi
2).1800 /-cashback
3). Free installation by wednesday (Which means 29-apr-2017)

But installation is done on may 2nd 2017 and that to technician told this is not free installation. Called them several times but all in vain. This is clear fraud case. Could you please let me know what i should do now?
I have attached copy of screenshot..

I have submit a request 2 times on 29th April 2017 and 1st of May 2017 for refund for the product order - OD[protected]. But I am so disappointed that the product was not picked up till yet.

I will not refer flipkart to anyone and I will also move to Amazon etc.

My feedback will be 0/10.

I want to say that Flipkart services are going to lack of trust now. I pray to God the flipkart should be close for always.The flipkart is liar that its say product can be refund but flipkart executive product cannot be refund it is not expectable.

Flipkart is so poor.

Product not work properly
We are want to complain against flipkart, ws retail services pvt. Ltd. And sansui/videocon.

I am buy sansui 1.5 tons 5 star split ac white colour
Invoice date: 27/05/2016
Invoice no : # mum_chm_01l[protected]

We start ac at 05/03/2017 then it's not working properly and not give colling then we compliant at sansui customer care @ 08/03/2017
Complaint no : sur[protected]
But no any response from surat customer center
When we talk then he say your ac condenser is leakage problem and it's not possible to repair we will replace this part.
Then no one came to replace and no one responds complaint and also not pickup any call then last he say we not have part to replace.

We again complaint @ 13/04/2017
Complaint no : sur[protected]
But service centre not respond again then we compliant @ flipkart

Again complaint @ 25/04/2017
Complaint no : sur[protected]
But problem is not solve

We request you to please action against this issue
When we call surat service centre he will give other person number and next time not pickup call or block our calls

I am tired to calling your company customer care and your employers
Branch manager: [protected] hitesh jadaw
[protected] mr. Kartik joshi
[protected] mr. Rajnish
[protected] mr. Rohit
[protected] mr. Krishna
[protected] mr. Saikh
[protected] mr. Govind
[protected] mr. Fazuddin
[protected]

That's why please tack action and solve my problem i am tired to call and compliant please took out me from this problem

We hope you give support and solve this problem

Kindly help on this matter as me and my family is suffering from so much high temperature.

Thanks & regards,
Abdul kadir
Cont: [protected]

Order id OD[protected]

I have ordered reebok shoes from flipkart and used only 4-5 times.
its soel starts bend one side. Very poor quality. Not sure wether original or duplicate.
I call customer care to replace or refund but they denied. Their executive said as i do not have tags with me, so its not possible to change the shoes.
Very iresponsible behaviour.
I want refund .
I will never use flipkart in future and make sure none of my friend use this.

I had a very bad experience with flipkart, i just buy one product from flipcart. Actually i am working in dubai. I purchased one headset for my wife yesterday, she is in kerala. Its a prepaid product. The product is not delivered till. Now they are telling its delivered. I think they are delivered to some others. Now they are trying to act like they are delivered. So no body buy anything from flipkart. Do only cash on delivery.