Flipkart Complaints & Reviews

I am facing issue with my new phone which was bought from flipkart on mon, may 15th '17 3:47 pm order no (Od[protected], it's charging port or cable is not working properly and it is also have a problem of auto reboot. Flipkart customer support persons are also not supporting in this matter.
They sent one of their person for resolution but he just came and perform reset function in phone and said wait for observation for 24 hours. He said if you face any issue agai then you can log complaint again then we will replace this product but now customer support centre not supporting for replacement of bought product. Please help to replace this product it's replacement request number is[protected].

I ordered and MI note from Flipkart, the product was damaged in the delivery box. The box was delivered on Thursday but since this was a gift for my dad on his birthday i dint opened the box and kept it as it is. The surprise gift was opened in an surprise party which gave us a shock that the mobile was damaged. This was a shameful moment for us in front of our guest.

Invoice number: FOYQG[protected].
emailid: juee.[protected]@gmail.com
Contact number: [protected] / [protected]

Attached is the picture of phone.

Please consider this at priority, and replace the phone asap

I ordered my phone on 15th May with promise date of 17th May.
Phone was not delivered on 17th May, instead a compliant was raised through Flipkart customer care with closure date of 20th May. Another complaint also was raised with 22nd May. Nothing happened. I have tweeted many a times on this copying your leaders with no help. Pathetic service. The call executive disconnected my call also. No Action on my tweets.

I have ordered apple ipad 32 gb 9.7 on 15/05/2017 during big10 sale and the last delivery date was 21st may but did not get the product. The order no. Of the product is od[protected]. On 20th enquired about the status they gave me the time of the 23rd but on 23rd i got a call from them imforming that seller wants to cancel the product or i can cancel it. They have increased the price of the product by 4000 and the credit card discount is also gone now. I refused o cancel it and asked the exucative deiliver the product and he told me that they will deliver it but till date no delivery from their side even they didnot work on this. I have purchased this on credit card on emi. Bank has already charged me interest.
So who is going to pay the interest and current difference amount if they wont deliver it. Please help and ask them to deliver what they promised and compensate me for the late delivery and the mental troma of loosing my money with them and for cheat and fraud they do with me.

No one from flipkart is responding to me even i escalate to the ceo as well but no single revert from there side today morning i get the sms that my order is out for delivery but till now i didn't receive any call & also on tracking its not showing ofd its still in shipped status can u pls confirm upto when i get this order??? My order id is od[protected]
& today is your committed delivery date.

The product was deliverd on 28/12/2016 now only 2 & 3 maximum use its not wrking..pls replace or see it as it is in warranty period

Your service is too baad.. I have ordered aa phone but i still not receive... I m frastate from your poor services.. Next time i will not order any product from your app and your customer care service also too baad. Please improve your services so your not be harased

Regards
Mandeep kaur
[protected]

Sir/mam,
I ordered an mobile phone order id (Od[protected] tue, may 16th '17 1:19 pm on flipkart. I ordered it on offer and i payed the full price through card.

No delivery attempt was made, either me or some one was in the house all the time. No email confirmation was asked for return. I have changed my old number to new one, no one contacted me through my mobile. They updated in the website that product was refused by customer!!! (Not me)
Sunday night around 23.50 i saw in the site it mentioned as reattempt for delivery will be done on monday, but around 2.00 am monday refund was initiated with out my consent.

Now if i have to buy again means i have to buy with out offer that is 1500 rs more.

I contacted flipkart, no response.

Sir/madam, i have ordered a redmi note 4 (gold, 64) with order id- od[protected]. And got regular message from 15/05/17 to get the order upto 20/05/17, but suddenly on the same day got phone call of rejection of the order due to unserviced provide area. I also convince them to dispatch me wherever they want in between nagpur, but they forcefully pressurise me to cancel it. In the same address i have ordered od[protected] and got it on 4th may 17. Feel like cheated.Please inform about my order otherwise i will raise complaint in consumer forum. Adress- uco bank, walni mines, khaparkheda, po- walni mines via milan chowk, dist- nagpur, 441102.

My order id is OD[protected], which was promised to delivered to me on 19 May 2017, since then i am escalating the issue and many emails had been circulated for the same, and each email the promised timing is 24-48 hours, but the joke is that the total time i had waited is more than 100 hours now, the worst part about the delivery is they put fake comments that the customer was not reachable, @delieveryGuys, seriously you think that customer won't accept the call when he knows about delivery an when customer already paid for it too., as today is 24 May my patience gets exhausted and resolution flipkart offered me is to cancel and re-order the product, which will again take days to process.

In the offer period of flipcart i have orderd atoms &cash paid via phonpe &coupon code applied &order placed succsesfuly &waited for delivery but at the time of delivery, flipcart cancelled my order without my confirmation .My money refunded but because of cancellation i have a lot of problems.So pl raise my complain against flipcart for not deliverd atoms after placing & after paid.

I bought MI note 4 on 3rd May 2017 which was delivered on 6th of the same month. I soon found out that the microphone was not working properly and requested a return on 8th May. Now according to procedure they send a technician to check the phone. Flipkart has a tie up with Jevees.co.in which sends the technicians. The technician (J Naveen Kumar) exhibited highly unprofessional behavior. I got a message for the date of his tech visit. He did not arrive on the given date but a day later. Then too he did not come on the time I had requested him to come. He showed no signs of apology and was very rude. The quality of the sound being recorded my phone was really bad on which he said that that is what you'll get. You should not expect more. Even my 2 year old moto g2 had much better recording quality. My request was cancelled. I requested a return again and specifically mentioned that I wanted a different technician. They gave me date on which no one came and my return was cancelled without a tech visit!! I requested a third time and when I called the technician he said that he would not be coming as he has other calls as well and that he will come the next day. I am a college student and I cannot waste my time in such matters everyday.

Order ID: OD[protected]

Booked Motolora G 5 plus under scheme of Rs 1000 off. Would cost Rs15999/. Assured delivery on 22 May, I was in touch with delivery person as well, he assured having product. Got message delivered by 23rd May. Surprised got evenimg message, order cancelled on 23rd. Feel cheated, kindly inform regarding present status, or you are making fool of customers with showing offers but not delivering. It is false claim without compliance.

I have ordered "Bosch GSB 500 RE Power & Hand Tool Kit" on 14'th May during a Sale where company offering huge discounts. Though address and pin code were correct they send product to different city and now saying cancel your order and place a new order with current price of the item. This will cost me more as discount is not available. So i want the product ordered to be delivered to me or return money as per current price of the same item.

Following are the details:
Product name: Bosch GSB 500 RE Power & Hand Tool Kit
Seller: RetailNet
Mobile number: [protected]

From last 4 days I am waiting for Flipkart to replace my tab as it is defective and not working, but till now no one has contacted me . I want to file a complaint against Flipkart & I want my money back.

I bought a washing machine from flipkart on 7th may. It was delivered on 9th or 10th may but it was damaged product, so I requested for replacement. There is 10 days replacement warranty but product is still not been replaced. Flipkart executives keep me giving false commitment for replacement dates every time I call customer care. Today also I have got 1 more commitment from them.
I ask for the compensation for the delay and harassment I suffered for these many days but they are denying any compensation. My mother's health is not well so I ordered this item but because of the delayed replacement I had to hire a maid for which I had to bare 2000rs.

I have ordered Nike chroma thong 5 flip flops with order ID OD[protected]. I brought size 10 which is big in size, now I want to exchange it for size 9. Flipkart is not giving me the option for exchange they are ready for refund or replacement. In the app it is clearly given me that it will give me 30 day exchange option for me. But now it not giving me. I need help from you for the exchange of the product.

Dear sir,
I have purchase lotto sandel from flipkart. Order id od[protected]
Is. But i get my sandal very cheap & ugly. Its not of picture product.
Please change my sandal

If you not sale same product. Dispaly product & delivery product. Then please close your ecommerce bussiness.

Its only fraud from customer. I wil go to cusumer court. If you not change my product.

Od[protected]
Return id:[protected]

Hi

I arunima sen bought a lenovo k6 power 32 gb, imei [protected] and
[protected] which was delivered to me on 16/5/17, i initiated a return
Of the item on 18/5/17 since the microphone is not working. The technician
Visited on 22/5/17, checked and confirmed that the microphone's not
Working, later when i checked my order, the replacement had been cancelled,
I called customer care to find out that the technician hasn't approved the
Return when he clearly agreed that the microphone is not working and i have
A photocopy of the jobsheet as a proof, attached to the mail. Kindly take
The necessary steps, it has been a very harassing experience.

Arunima sen

I ordered moto g5 plus on 17th may with a lot of excitement and urgency. on 19th may i got a message from flipcart that my order ID FMPP[protected] will be delivered tommow on 20th may. next day i got next message that the order will deliver today but didnt provide contact no of E KART master. when i called CC they tell me that message was wrong(as they were playing joke with me)

on 21st of may i received next message that it will deliver today but didnt provide E KART master contact no again. When i called CC they said they dont have contact no of the person but he himself will call me when he will be out for delivery. i waited for the whole day. but it didnt deliver.

i called CC again on 5:50 p.m and they said my order couldnt be deliver as the reason is ADDRESS INCOMPLETE. I asked for the E KART master contact no and called him where i came to know that the person was on leave that day and have not take any of shipment.

this is really making me angry that flipcart is not able to deliver the product and giving false reason on undelivered product. I called CC again and filled a complaint but that too i think a big lie from flipcart as nothing happened even after passing 24 hours.

on 22nd may I again called CC and again explain the whole thing to the executive and she filled a complaint giving me next date for resolving the complaint upto 25th may.

now i am really disappointed with the flipcart and its services. they are giving the reason of address incomplete for one product and delivering the other 5 products on the same address without problem.

i am thinking of taking legal action against flipcart as flipcart is wasting my time and money both.

do help me

alka