Flipkart Complaints & Reviews

I have made a purchase with flipkart few days ago and as per there promo i should be getting 10% cash back when i purchase a produce with my HDFC bank credit card and before purchasing the produce i called there customer care number and spoken to a lady and she conf that i can avail that offer so i purchased and the produce quality was so worst that i cant even use to clean the garbage. When i called there customer care number and spoken to one of there staff and he info that they can not take the produce return and can not process refund as they are saying that the min purchase value should be 6499/- which was not mentioned at the time of purchase.

I ask them the same that there was no such info but they are saying that they can see that terms and i ask them to send a screenshot of the terms but they are not ready to do so.

The call was transferred to one of the supervision but even he was not helpful so he transferred the call to his Manager.

The Manager was actually not a manager he doesn't understand the basic complaint process and he actually accepting that it is Flipkart error and they have done a mistake but they can not help me and they can not process the refund. How could this is possible when they can accept it is there error and why cant they process my refund.

The worst part is they are saying that there Manager Ashish will not take calls as he will not come on the phone to help his client.

What kind of manager is he Mr Ashish, when his agents accept that it is there error he should come on the call to help us.

I expect an early response from them.

You can contact me by many email : vamshi.[protected]@gmail.com

Thank you.
Vamshi

I ordered iphone 7 128gb on 18 may. It was delivered to me on 25 may and i opened it on 27 may but when i made a call i found that the voice was low. When i called the customer care they asked me to visit the service center. Why should i visit the ervice center for the brand new product i ordered. I am highly disappointed and i am not liking the solution they are providing me and i am going to file the complaint for this

My friend had ordered for an Anne Klein Watch for me (AKB1869SVST, tracking id FMPP[protected]) worth Rs. 12509 via credit card on 16th of May. However I was shocked to see the product which I received today. The box had a bill of Anne Klein, however product inside was a cheap TIMEX watch worth Rs. 5400/-. This was literally cheating. You charge for something else and deliver something else...Absolutely ridiculous. I want my original order to be delivered to me.
You can contact me on [protected]

Amount of refund not received as promised by flipkart on payment through phone pay application and mount not received till yet. flip kart promised refund 30% or 300 whichever is lower on payment through phone pay app but same is not received by me and when i try to flipkart the said to contact application adviser but his number is also not reachable

"Might be the case with my phone only" but so far this has been the worst phone I have ever used as well as the worst shopping experience, and the credit goes to "FLIPKART"

Issues with phone:
Significant heating nearly after 1 hour o[censored]sage
Due to heating screen starts flickering, and it is very difficult to hold / use the phone as well
If temperature crosses around 47*c phone gets restarted automatically

Issues with Flipkart:
Mentioned the above issues to Flipkart and they scheduled a technician visit for me
Technician agreed with the issues and filled the complete form along with my signature, and submitted it to Flipkart
Post this Flipkart denied the replacement and asked me to resolve the issue at my end by visiting service centre of this phone's company. I thought of filing a complain, and asked them to share with me a xerox copy of the form filled by technician. Again, Flipkart denied to provide the xerox copy as well.

Overall to conclude, 5K phone having problem is not the major issue. The issue is with Flipkart. If I had ordered a laptop / any other costly thing and above scenario would have happened, then this would have been the disastrous situation.

Signing off from here for always!

I have ordered bajaj dx07 dry iron on 12.05.2017, but i haven't received same product as i received bajaj dx7 dry iron instead of bajaj dx07 dry iron.please make a replacement of the same.at the earliest.

24th May'17. I was ordering redmi note 4 (4gb/64gb gold) mobile on sale day sponsored by flipkart.
I had got the item in my cart and later I processed the payment, after payment done I had got message that item out of stock. But by that time payment was made and debited from credit card.
Continuous follow-up with customer care on their toll free number but till 28th May (4 days) not having any status update on my refund.
Customer care support keep saying that they have escalated to concern team and please wait for day ... like i am waiting since last 4 days... but no updates if why delay in refund or why not intiating refund...
They are keep giving false statement... no email communication regarding this issue.
One complaint number I have got when requesting multiple request: IN[protected].
Pooja Paswan was one of the sr member whom I got a chance to talk today.. and she is lies like nothing... she had provided email ID... [protected]@flipkart.com and asked me taht you please escalate issue on this email id... which is fake email..I got failure delivery when sent 'test mail'

Dear Sir

Last 4 to 5 days I am fallowing with your customer care team but my problem not solved where is I cancelled my order no.OD[protected] but till now I not get amount - it already 13 days over.

Please talk to concerned person and send amount to my account.

Regards
Bhaskar
Mob : [protected]

I have bought Philips Blutooth speaker BT64R/94 only four days ago. It does not run more than 1 hour even though charged fully. The loudness and bass is also very low. FM is not working. Please do the needful to solve my grievances. I am totally disappointed with this product. It charges full within half an hour and the charge gets finished within 1hour giving constant beep sound and interrupting the running song.

Had purchased samsung galaxy s8 from flipkart and had requested for return on 23.05.17, would like to share the following facts with you:
(A) their executive approached us on 23.05.17 for taking return of the product. The product was returned to him as received (Original condition).
(B) he began unboxing the product and appeared nervous and confused all the time.
(C) the executive appeared untrained and frustrated as in his quest to start the phone he himsel[censored]ttered that it's really tough to figure out how to put together and start the new age phone like the one he's holding.
(D) after a while, he intimated that he's unable to put together/start the mobile phone and will return later the same day with his senior and take a return of the product.
(E) he threw and left hurriedly.

We had raised a complaint regarding this with flipkart and the c. Care executive had assured that the return would be reinitiated and the issue would be resolved by 26th may'17. Nobody has come as yet even on 27th may'17 to collect the mobile. They seem to be using delay tactics to help avoid return of this product.

Very unprofessional service.

Recently i purchased RedMi Note 4 on Flipkart, on 15th May 2017, Order ID - OD[protected],

First time i got defective product, Scratches on Charger surface and Speaker issues. So i contacted customer care and asked for refund they gave me replacement for it. But in repalcement also i got defective product only one speaker is working, camera issues and Brightness Issues, now i am asking them refund they are not giving.

If customer do not like product or get defective product then customer can return it and get refund. i am returing withing time period. They are saying we cant take any kind of request now.

Instead of giving refund they are asking me to go to service center of MI and get issue solved, why the hell i should go i paid for new product not defective, please help me to get my money back.

I want Refund. such a bad experience i got wasted my time and energy. i m regrating i purchased from flipkart. dont want your product. I WANT REFUND.

I booked sony dsc-w830/bc point shoot camera from flipkart with order no od[protected] tracking id fmpp[protected]. Product to be deliver by 22/05/17. Product was shipped, reached the destination city and out for delivery but product was not delivered. I called to customer care of flipkart they told it will update the status by 27/05/17 but today they called and said that due to operational issue the product will not be delivered and...

I'm rigister with my mobile no [protected] but it will not working
And diplay this mater:this account is inactive pleas contact customer and re-active it
Pleas active my account
Mobile no:[protected]

I have registered my complaint in consumer farum against my refund from flipcart. But till now my problem is not resolved by consumer farum. It is not big amount for a company but for me it was very important. Now i will take step for suside and for this the ceo of flip cart is responsible. The ceo of flip cart is doing farud with customer. It is very cheap company.
Regards
Nisha
My contact no-[protected]

I submitted a order on flipkart for lenovo hw01 smart band. The made the payment via net banking and it was successful. But after the order was placed, it was showing cash on delivery. Called flipkart peeps so many time but unable to get a resolution and now m just tired of calling them again and again. They just say that you ll get a resolution as soon as possible. I dont know when that time will come. Hope someone could help me in this. My product is out for delivery and they will ask me for money however i have already made the payment. It is showing in their system as received i dont know why it is so difficult to solve this problem. They just have to change the payment method. Bad customer service

Subject:Â Order ID: OD[protected]
I have ordered vivo v5 32gb product on 18th May and delivery of the product confirmed for 24th May.When the product was not delivered on 24th May after tracking status was showing it May be delivered on 26th May and customer executive also promise it will be delivered as per commitment. But today after tracking flipkart showing order is being cancelled without any notification. This is real fraud with me reason for cancellation was showing pin code was not identified but during the same period My co-Colleagues receive the same phone on the same pin code. As per status my order still not shipped then why u giving the reason pin code is not identified..Same complain has been forwarded to consumer forum.
Don't give fake commitment to customers
Very very bad experience from flipkart first time.

I ordered a mobile on 15/05/2017 through a prepaid mode.It was received at Jammu hub on 18/05/2017 (just 5km away from my home). On 23/05/2017 finally Ekart Logistics started initiative to deliver the product but it was undelivered without any reason and for the next two days i.e. on 24/05/2017.& 25/05/2017 it again met with the same fate again without any reason.On 26/05/2017 I went to their office and call them which they disconnected....

Severe screen touch problems, unexpected restarts, hangs oftenly, over heating close to 50 deg celcius, often lagging phone in activities as simple as opening apps gallery.
Promised tech visit cancelled.
They Blocked registered email I'd.
We were deliberately given fake I'd
"[protected]@flipkart.com" and they claimed that [protected]@flipkart.com has changed and according to them its nowhere on the net while the one they gave is sureshot on the net.

I had given order a product fro flipkart. Order id - od[protected]. But the product was not delivered to me and it was returned to the seller. But the company did not refund my rupees. The return date to the seller was 01.03.2017. Since then it will take approx 90 days, but the company did not refund my rupees till now. So please call me as soon as possible. Mobile [protected]

Respected sir,
I m Gundeep singh from abohar punjab. I have purchased online asus zenfone selfie smartphone from flipkart nd i deliverd on 18th may and this item has defect in camera and heating issue while calling, charging the phone and surfing internet. I have put return request as per return policy but no action and no reaction occur and no person came from flipkart comPany as they sent message to pickup the item.
Its my humble request to solve my problem
Thanking you
Gundeep singh,
Contact no[protected]