Flipkart Complaints & Reviews

I have not placed any order in few days from now from flipkart.
And now got the delivery of a product - pressure_cooker[12100] pigeon aluminum inner lid classic 3l with invoice number f04d0dl[protected]

Email me as what went wrong at your end and then contact me at [protected] for further discussion.

I think something went wrong at your end.
Collect the consignment as soon as possible from my place.

Regards,
Arshad
[protected]

I ordered a flyers bay rock crawler 1:18 scale 4wd on 29th last month.. I got a message in my phone stating that it was out for delivery on wednesday.. At 7 in the morning (Screenshot attached)... Until now i haven't heard a word from them.. When i checked the tracking status it says it will take 7 more days (Screenshot attached)..
Last week i ordered a lenovo k6 power.. When it was on offer then also there was this same problem.....

Hi Team,

I ordered "Sony 80cm (32) HD Ready LED TV" from Flipkart on "Sun, Apr 23rd '17 7:43 PM" with the order ID "OD[protected]" . The product got delivered on "Mon, Apr 24th '17".

But the Invoice generated by Flipkart has an issue. where there is a mismatch between Serial No which is on manufacture box and on the invoice form Flipkart. I have been calling your customer case form last 10 days and fed up with service and resolution.

Could you please share the proper invoice.

We have purchased letv leco mobile from flipkart and when we approach service center for repair purpose they are not accepted to do service under warranty because of product contains duplicate touch pad, when we ask service center people to provide written statement on job sheet, they said no to give written statement and when we contact flipkart service center they are asking for job sheet

Website : www.flipkart.com
I have purchased a Lenovo Yoga Tab 3 10.1 inches and when i was ordering it online it was mentioned as voice calls are available and when i received the product voice calls are not available, i want to file a complaint on flipkart and also the seller for cheating the customers.
I have taken the screenshots of the specification which were posted on Flipkart and when I contacted them they threatened me

Sir, i recived my percl on 2 may 2017 but when i opend my box, there is nothing in the box it was empty, while your courier man was standing in front of me... I called many times to flipkart, they told me "sir give us 24 hrs plz, we resolve your problm". But its already 4 days but there is no action. I paid 5799 rupees for this 2tb hdd dard drive... Sir plz do some action. Thank you

Hi. i have purchase a lipstick C.A L LOS ANGELES Intense matte (folly pink). i have received but this product is not in pink color its is in mahroon color and the quality is very bad n i am trying to call customer care but they are not call me back because he have option to call back so i want to replace this otherwise i want to my money back.

Every time on the name of sale you are wasting our time and making us fool. From last 1.5 month I am regularly trying to purchase redmi 3 s phone but at the sale time you are either making product out of stock or product unavailable. This is very pathetic. How you can waste our time, just non-sense sale you are making. I will take strong action against this or I will sue you in court.

Totally wasting out precious time and making us fool.

I have purchased lenovo k6 power phone from flip kart two days back. When i am calling somewhere by keeping phone on my ear, it is not working means opposite side person is unable to listen my voice and this problem is there when i am indoor (Means inside home or office), but when i bring my phone near to my mouth it is working fine, that time opposite side person is able listen me. But when i am outside, there is no problem.
Then i requested for the replacement and contacted to flip kart, they told me to me update the software, i updated after also i was not working. After some again i called then the executive told me to do factory reset, i have done that also, after that also i was not working, facing the same issue. Then they told that technician will contact you. Yesterday[protected] one technician came and check my phone outside. It was working fine, i am also saying, it is working fine outside, only the problem is when i was inside the office. He said may be network issue. See how fool the technician is, if network issue will be there, then you keep phone on your ear or near ur mouth in both case problem should be there, but when i bring phone near to my mouth it is working fine. After that he told that it is working fine and he given the feed back to the flip kart that mobile is working fine, but he should have given the feed back that it is working outside but not indoor. Because the technician person also faced this problem when i was contacting me. After he went, then i came to my office and called him only to give him the experience that see the same problem is coming when i am inside my office. I told him give your feed back to the company that when phone is inside office or home it is not working fine but outside working fine. But his feed back was very irresponsible and the person (Akbar mohamed from jeeves consumer services private limited) was itself very irresponsible person. He wasted my one hour office time. After calling me outside he was telling i am here some time there, and finally after one hour he meets me. This was the worst experience. After that they updated on flip kart that my request for replacement is cancelled because technician person given feed back that it is working fine outside. Based on that fool technician how they can cancel my request. After that i called flip kart toll free number and then i got call back from their side, now they are telling that now we can't replace your, you have to go service center. Why i will go to service center with my new mobile. At the time of purchasing, they given me 10 days replacement warranty.
I contacted multiple time to the customer care executive, but they all are very irresponsible and worst person. They don't know how to behave with customer. Multiple time they cut my call without having full conversation. I am send sharing some number from which i got call ([protected], [protected], [protected]) one of the person was mahesh kumar. He was very irresponsible person and he was behaving like he was the the ceo of the company. He was telling from flip kart i can't help you anything. First of all flip kart is tagged with some worst third party for the selling of goods, and that party is tagged with some worst third party service center. One executive was talking in a professional way. They wasted my full day in calling. At last they gave the result that you have to go to service center.
Finally i want to be my mobile replaced. I don't want to keep this defective item. Apart from this, they wasted my one day time, i want that one day salary from flip kart. Otherwise i will take some further action.

Thanks & regards,

Chandan kumar sah

I am from gaya bihar 823001 first when i was serving flipkart app and order noise gt08 smartwatch it shows available at my address and then i delivered my order through debit card and now on on delivery day it shows out of delivery address (pincode missmatch) wtf type experience and till now i dont get my money back

I placed order for a timex tw002e114 watch
After the order placed. I got a confirmation SMS but in the website it's showing order cancelled

I got the carrier AC delivered and installed on 17th and 18th Apr2017 resp. The AC didn't work after installation in front of Flipkart's engineer. Customer care is giving false deadlines of sending the technician to check or to repair or to pick or return money. Everytime they provide a separate set of action and new deadline. But none of the deadlines has been honoured by them. Nobody have visited till now and they try to give random excuses or feel sorry about it and extend the deadline everyday. My money is blocked and i have to suffer the hot weather as i can't even buy a new one as they donot want to refund but replace which will take another 15 days if they get time to visit, uninstall, transfer back, approve it in their workshop, and then deliver new product and them install it. Looking at their godspeed service i am afraid it may take more than this summers. Please help me get my money back and get them pay for the huge inconvenience they are causing. I have attached a pic of sms deadlines from my phone. My brother phone also have 2-3 smses of diff deadlines

I had ordered a mobile phone (Panasonic eluga rayx) on 27 april. And i cancelled that order after few minutes of completing the order and i paid through net banking for that (Rs 8999) and i got the msg that you will get your refund upto 2nd of may and till the date now i did not get my refund and when i talked to the flipkart executives they are giving different explanations and i am getting mentally harassed. Kindly look into this.

Order no-od[protected]

Order no. OD[protected]
This order was delivered broken, damaged & leaked.
When I reported the same he refused to pick it up from the location of delivery. He is asking to courier it to the office of flipkart. So if you can deliver it to the address why can't you pick it up. how weird is that? This needs to be escalated immediately as this is the 3 time we are complaining. I need refund.

A shipment was received by me & same product was return on 04.05.17 (Black Jeans)due to size issue or not fit but concern manager was not accepted & said - product is used by you & yes this is true, product was used by me for 1 day Bcz without use minimum 1 day, how we confirm that product is fit or unfit.
Kindly take against concern other wise i will go to consumer forum.

Dear
sir,
This item wrong delivery.iam book white windshield mobile car holder but your delivery boy dileverd black windshield mobile car holder and broken item so iam shocked and suffer very bad experience with flipkart. Please i request you close your vary bad service and don't make foolish any person. I request you, Please change my item.
Thankyou : yadunath Yadav

I purchased this AC on 11th april. Installation was done wrongly by flipkart.
Now they are not sending any technician for reinstallation or refunding the money.
I have paid in total 36000 rs for this ac.
I spoke to the LG customer care, they came and said the reinstallation was not done by them, so it'll cost 2500 rs to fix the ac. flipkart keeps on revising the date of pick up and nobody comes up and customer care doesnt care about the issue i'm facing

Dear Sir,

we have purchase the new moto mobile but mobile is faulty
flipkart not responding

kindly look into

Sir,
I have ordered a mobile handset from lenovo K6 power. But due to some unavoidable reason I had to cancel it. In the cancellation information it was quoted to return the money by 6 working days. Already six working days have been passed but till now I have not received my money. Please do the needful.

Order no.OD[protected]
Order date. 26.04.2017
Order amount. Rs10999/-

Hi,

I ordered on 18th April and delivery date was 24th April, not delivered on 24th and extent the date to 27th.

I called to the customer support on 26th and they said that it will delivered on 27th till 7PM at 110%, but i replied that i know this would not be delivered on the 27th too, but at last i believed on you and wait till 27th 7PM but the result was same.

My office timing is 9AM to 6PM but still i wait till 7PM on yesterday as well as on 24th April, but always the result was same.

Again call the customer care and got the same result " WE ARE REALLY SORRY SIR DUE TO BLA BLA BLA YOUR ORDER IS NOT DELIVERED ... and so on".
On 28th they are saying that please wait till 3rd of MAY.
Yesterday i.e. 3rd May, they called me and said that mistake was from logistic and now we are refunding your amount. I said that now i want my refund as well as the same product with 0 cost, but they refuse for the same product free.

Problem is from yourside then u have to gave something to ur customer to retain. But i dont think so that you flipkart have any feeling to loose ur customer without any fault.

Please let me know what can i do know.

This is totally frustrating. i am fed up with all of these now. VERY much disappointing with the FLIPKART this time.

Now i want my refund back and the product too.

Chanderpal singh,
[protected], [protected]