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Flipkart Complaints & Reviews

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Updated: Nov 25, 2025
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Flipkart reviews & complaints page 1866

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K
karthickt7
from Bengaluru, Karnataka
Apr 21, 2017
Resolved
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Address: 560102
Website: www.flipkart.com

Hi,

I have ordered the product on 18th april 8.00pm with exchange of old mobile offer and the promised date was 21st april. After seen this delivery date only i planed to ordered because, on saturday i supposed to travel to my hometown and will be back on 2nd may. Now suddenly they have changed the delivery date to 24th april. I will not be in bengaluru then how am i supposed to get the delivery. if the delivery date would had said before itself by 24th april means, i would have not ordered at that time, would have ordered later next week.

Moreover i was tracking my order and it almost reached my place, so i asked them to deliver on 22nd by morning 10am for that they can't guarantee it.

So this is not acceptable and worst service and called customer couple of times they said they have taken up the requests and escalated but what's the use.! nothing.!

completely pissed off and disappointed.

Thanks!
Karthick
+1 photos
May 31, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2017
Flipkart Customer Care's response
Product has been delivered and we have provided feedback to our team. Closing the complaint from our side.
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    M
    minet
    from Noida, Uttar Pradesh
    Apr 21, 2017
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    Address: 148023
    Website: google.com

    I bought that product on 23 march a ac of sansui 1.5 tonn 5 star.. Pls provide your mechanic for to check it properly.. This is in warranty period.. I think its compressor not wotking properly.. Kindly check the same. As soon as possible.. My no.[protected]... Email id.. [protected]@gmail.com
    Vill - balewal. P. O._ bhogiwal. Teh malerkotla.. Punjab..148023
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      V
      vipin sharma haritash
      from Mumbai, Maharashtra
      Apr 21, 2017
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      Address: Surat, Gujarat, 395002
      Website: flipkart

      My product was missing the box was empty so plz give me a same product thank you
      Apr 21, 2017
      Updated by vipin sharma haritash
      my product was missing the box was empty
      Apr 21, 2017
      Updated by vipin sharma haritash
      my product samsung headset qh1000 is missing in the box so plz kindly send the same product imidatly thank you
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        W
        Wasim sajjad
        from Gurgaon, Haryana
        Apr 21, 2017
        Resolved
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        Resolved

        Website: www.flipkart.com

        Sir
        I have bought a cell phone of swipe elite 2 plus on 20th december 2016. It cost me around rs 4000 with an offer of rs 1000. The product id is od[protected] through the account of wasim sajjad.
        My complain is that i doubt that the company has given me a defective piece or local company product. Just within two month of time its battery become useless, the mobile hang so much and it get switch off if you make a call to some one. How can a mobile phone get into such a drastic situation in just 2 to 3 months? That too using it carefully... I have been cheated..
        Therefore i request u to kindly look into this matter.. Waiting for ur early reply
        +1 photos
        May 25, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Apr 24, 2017
        Flipkart Customer Care's response
        As the product is defective and customer reached after the replacement policy hence requested the customer to reach the brand service center for the warranty.
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          V
          vikash1979
          from Delhi, Delhi
          Apr 21, 2017
          Resolved
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          Resolved

          Address: 122002

          Dear sir

          Moto x play phone is not working properly. Battery is also not providing proper back up. What's the procedure to return the mobile set to flipkart or any other remedy available. Invoice no : # chn_puzhal_[protected]. Battery not providing proper phone back up. Further, phone is very slow now these days. Please guide me next step to resolve the issue.
          May 28, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Apr 25, 2017
          Flipkart Customer Care's response
          Mail has been to customer as customer was busy, the product is out of replacement and customer has to reach authorised service center
          Yesterday I was ordered Sony earphones and I paid the amount via debit card. But, there is no order confirmation message and the cut the amount from my bank account. And, I called to customer care, they said, the order message will update within 1 hour or the money will send back to account
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            D
            debojyoti012
            from Kolkata, West Bengal
            Apr 20, 2017
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            Address: Kolkata, West Bengal, 700075
            Website: www.flipkart.com

            After buy the tablet from their website i found that the tablet was defective.
            O when i call them for refund or replacement they send an unauthorized personal for test the tablet. But they not change the product or they replace any parts. Now they refuse to refund the money or even replace the product. So kindly help me.
            Apr 20, 2017
            Updated by debojyoti012
            the battery of the tablet is defective. the test engineer who visit my place just check carelessly my tablet and told me there is no issue. but still there is issue with the battery. they specified that the stand by time of d battery is 200 hrs. but actual stand by time is only 2-3 days. they misguided me and not refund or replace the product

            Apr 20, 2017
            Updated by debojyoti012
            Order ID: OD[protected]
            Order Date:[protected]
            Invoice Date:[protected]
            VAT/TIN: [protected]
            CST #: [protected]
            Billing Address
            Debojyoti Ghosh
            c/o parimal chakraborty 1/1 vivek
            nagar, jadavpur po-santoshpur,
            besides hindustan sweets(jheel road,
            palbazar).
            Kolkata 700075 West Bengal
            Phone: [protected]
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              B
              bhand13
              from Gurgaon, Haryana
              Apr 20, 2017
              Resolved
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              Resolved

              Address: 712708

              My order id od[protected].
              My previous returned id[protected] which cancelled by flipcart non clarified reason. Second return id[protected] which same as previous.
              Recent return id[protected] which scheduled pick up date as mention by flipcart 20/04/2017. And in update status shown gone for pickup on 17/04/2014, which statement also incorrect as earlier. But i again today call corier partner of flipcart as earlier who have not get any such instruction after that i inform customer care executive of flipcart all the matter but no proper guides from her.
              If there have no importance of our time flipcart think. Then please stated clearly as i go to the proper level for justification
              Now the return request why cancelled today whereas the confirmation from your representative in morning which attached below must be pick up today within 7:00 p. M.
              May 23, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Apr 21, 2017
              Flipkart Customer Care's response
              Our team is working on it and we will get back to the customer with an update as soon as possible
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                S
                Sohanrocxx
                from Hubli, Karnataka
                Apr 20, 2017
                Resolved
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                Resolved

                Address: Bangalore, Karnataka, 560034
                Website: www.flipkart.com

                Purchased a Fastrack watchfrom Flipkart order ID- OD[protected], it got delivered and for a reason I wanted to return the product as it was not of size I preferred. I have placed return request four times but the Ekart delivery person doesn't accept it saying there is MRP mismatch, this has happened four times even after the assurance of customer service department.
                There is some ERP problem in your system, and customers like me are getting trouble. How can MRP of product and invoice price be same when I got product in discounted price.
                Have got In touch with Customer care support for 4 times and got fake assurances by the the team every time, why can't Flipkart solve this simple problem even after 4 times.
                I will be taking legal action on Flipkart about this issue as I'm helpless now and see no resort in this issue.
                Apr 25, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Apr 21, 2017
                Flipkart Customer Care's response
                We have taken up this case internally. We have already escalated this issue to our Hub. We will get back to the customer once we get an update.
                Apr 24, 2017
                Updated by Sohanrocxx
                It's 24th April today and I still have no word from flipkart regarding this issue, this shows your seriousness in resolving the problems.
                Verified Support
                Apr 25, 2017
                Flipkart Customer Care's response
                The issue has been resolved and the refund is processed and the turn around time given for the same.
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                  B
                  bhargavvaidya
                  from Morbi, Gujarat
                  Apr 20, 2017
                  Resolved
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                  Resolved

                  Address: Kutch, Gujarat, 370001
                  Website: flipkart.com

                  My name is bhargav r vaidya from umednagar colony, block no m-19, flat no 517, bhuj kachchh, gujarat state, india,, i purchased online wrist watch dallon u8 bluetooth with order id no.[protected] on 18th april 2017.
                  I received your wrist watch. But, i no want this wrist watch. I want send you return this item. Please give me refund my money. Thanks.
                  May 23, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 21, 2017
                  Flipkart Customer Care's response
                  We are working on this case. Sent a mail with the resolution. Waiting for customer's reply.
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                    S
                    from Chennai, Tamil Nadu
                    Apr 20, 2017
                    Resolved
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                    Resolved

                    Address: 560068
                    Website: www.flipkart.com

                    1.in product listing page, when i sorted using price high to low, the apple iphone6s with 70000 is shown in between (Screenshot1).

                    2. After going to details page, the price was 84, 000 with some seller. And below for "buy together and save upto 20%", i clicked on add to cart, the products added successfully to the cart and my cart list shown me 3 products are there. (Screenshot2).

                    3. When i visited cart page, there were only two products. (Screenshot3).

                    My question is:
                    * why the product with 70000 came in between the product list
                    * when checked in product details page, the price was different.
                    * why i could not able to add it to the cart when clicked on add to cart.
                    +3 photos
                    May 27, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 21, 2017
                    Flipkart Customer Care's response
                    Our team is unable to find any details of the product. We request you to contact our customer support team in our toll free number :[protected] with registered mobile number.
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                      C
                      cdurgeswararao
                      from Rajahmundry, Andhra Pradesh
                      Apr 20, 2017
                      Resolved
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                      Resolved

                      Address: East Godavari, Andhra Pradesh, 533005

                      Hi sir /madam

                      I bought le eco 2 rose gold mobile through flip cart on line on 5th oct 16 and was delivered on 15th oct 16. model no. Le X526, company : lemobile information technology (Beijing) Co. Ltd.
                      order code is OD[protected]

                      But the charger adaptor is not working since 7 days and the phone had no charger now.

                      request replace charger adaptor at the earliest.

                      Thanks and regards

                      Ch Durgeswararao
                      Mobile :[protected]
                      email id: [protected]@yahoo.com
                      May 23, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 21, 2017
                      Flipkart Customer Care's response
                      We tried calling you today but you didn't receive our call. We are working on this case. Request you to revert back to us.
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                        S
                        from Delhi, Delhi
                        Apr 20, 2017
                        Resolved
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                        Resolved

                        Address: Rangareddy, Andhra Pradesh, 500035
                        Website: www.flipkart.com

                        Same thing happened with during flash sale of redmi note 4.

                        The phone was added to the cart and when i was just about to make the payments it went out of stock.

                        Flipkart this is not good please look into this. If the product is not added to the cart in the first place then its understandable but after being added into the cart it shouldn't go out of stock.

                        My login id is : sekhar.[protected]@gmail.com
                        +1 photos
                        May 23, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 21, 2017
                        Flipkart Customer Care's response
                        Called the customer, conveyed him the message and requested him to place a fresh order. Closing the complaint from our side.
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                          A
                          abhayswati
                          from Bengaluru, Karnataka
                          Apr 20, 2017
                          Resolved
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                          Resolved

                          Address: Dharwad, Karnataka, 580030
                          Website: flipkart

                          On 29 of march i recieved a wrong product.. My order item id was[protected] gionee p7 max mobile of rs12054/-,, but i recieved a wrong product by order item id as [protected] g-five mobile of rs.500/-,,, i have already paid and from 20 days my problem is not been rectified,,, flipkart told they will replace it in 7 days but still they have not done it,, allready 20days over
                          May 22, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Apr 20, 2017
                          Updated by abhayswati
                          On 29 of march i recieved a wrong product ..my order item id was[protected] gionee p7 max mobile of Rs12054/-, , but i recieved a wrong product by order item id as [protected] G-FIVE mobile of Rs.500/-, , , i have already paid and from 20 days my problem is not been rectified, , , flipkart told they will replace it in 7 days but still they have not done it, , allready 20days over
                          Verified Support
                          Apr 21, 2017
                          Flipkart Customer Care's response
                          Internal investigation is going on, once the investigation is done, the further action will be taken and internal follow-up will be made for the same.
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                            S
                            sriram1988
                            from Chennai, Tamil Nadu
                            Apr 23, 2017
                            Resolved
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                            Resolved

                            Address: Tiruchirappalli, Tamil Nadu, 620002
                            Website: Flipkart

                            Hi,

                            I have bought a Lenovo k6 power recently. My order no is OD[protected] . When I start using the mobile phone I noticed heating issues and brightness issue in my new phone. I immediately raised complaint to Flipkart. Technical team has advised me to take the phone to a nearby lenovo service centre to check the problems. Service team tested my phone using an application and informed that phone is good. They didn't carry out any test to check my brightness issue. However both these issues are still persists and I am totally unconvinced with the care given by service team as well as Flipkart. I demand an immediate replacement or refund from Flipkart.

                            For your information, few years back I bought Lenovo k4 note from Amazon and the phone is still working good. My brother is using that phone without any issues.

                            I request Flipkart to deal customers with little bit care. I am totally disappointed with the phone and Flipkart's behaviour.

                            I am expecting a responsible feedback from Flipkart considering my long term relationship.

                            Thanks,
                            Sriram R
                            [protected]
                            +2 photos
                            Jun 1, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            May 01, 2017
                            Flipkart Customer Care's response
                            Our team had called the customer. He confirmed that he has sold the mobile. Hence, closing the complaint from our side.
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                              M
                              meera misra
                              from Akbarpur, Uttar Pradesh
                              Apr 20, 2017
                              Resolved
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                              Resolved

                              Address: Lucknow, Uttar Pradesh, 226018
                              Website: consumer complaint

                              I am not happy with the flipkart services. it seems to be totally fake service provider. I have today purchase RedMi Note 4 It is added in to my cart and when I try to continue for payment it stopped for some second and the product become out of stock. I don't know if there is any product added into your cart how it is out of stock. I agree if the item is not added into your cart. but after adding into the cart. go for out of stock is totally rubbish. A person need some time to add payment as well as I have not get time to add payment in a few second it is going to be out of stock. I am totally disappointed. card become out of stock is not good. I waste my full day time with adding this into cart and after a few second it become empty. Now I think never go with flipkart any more.

                              my number meera mishra [protected]
                              May 22, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 21, 2017
                              Flipkart Customer Care's response
                              Our team is unable to find any details of the product. We request you to contact our customer support team in our toll free number :[protected] with registered mobile number.
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                                P
                                Prateek reddy
                                from Delhi, Delhi
                                Apr 20, 2017
                                Resolved
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                                Resolved

                                Address: 560001
                                Website: www.flipkart.com

                                Order no: od[protected]
                                Name : prateek
                                Email id; [protected]@gmail.com
                                Flipkart account : [protected]@gmail.com

                                I ordered a lenova k6 power mobile from flipkart. I am finding it not working properly. So i requested for return on very next day. And now they won't accept return.
                                They have made a whole discourse of 'hassle free return' which is just hoax.

                                But they wont refund or replace as according to them its impossible. All they can do is replace and that too only if there is a problem. So a tech guy visited me and found the same problem in my phone, so he updated for a refund. But now flipkart is denying for both return/refund.
                                Now the problem is why would i buy an extensive item of rs.10, 000 without thinking twice? Its because i was carefree that now matter what i will get my money back through a return in case there is a problem.
                                I acknowledge that returns are not in the favour of the seller. But then why do they claim 'easy and hassle free return'?
                                Even if there is a problem in the mobile they will schedule 'brand visit'. So basically you feel cheated through their false claims of return policies. They have brought a lot of backdoor policies which are not at all consumer friendly. On their website there are several places where one can look up on the issue of return and exchange. Its different everywhere. There is no clear cut policy. Somewhere its written that the return will take place according to seller's policy. Whereas somewhere else they are claiming easy returns. Other place they have written 'return' only possible if item damaged, defective or not as described. So basically consumer is at the whims and interests of flipkart. They can do whatever they want, deny or accept your request as their think is in their best interest.
                                And what happen is that the consumer feels duped of his/her moneyy.
                                I am regretting why i put my faith in them in the first place. Its only because i am their customer since 5 years and have never experienced such an issue.
                                I do not know what to do next. Just taking it legally is one option left, and also advertise this fraud from flipkart to all friends and family.
                                May 25, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Apr 20, 2017
                                Updated by Prateek reddy
                                I bought an Phone on Flipkart with 10 days replacement feature. Anyways, my device was okay within 1 days but it has started to bug me with various issues. Battery problem, speaker disability sometimes. When i spoke to flipkart executives, they aren't giving me any support. I want Replacement or refund.
                                Flipkart is cheating customers by supplying malfunctioning products.
                                Verified Support
                                Apr 24, 2017
                                Flipkart Customer Care's response
                                As per your notification, we have checked our records and found the update that there are no issues with the product as per the technician visit. Unfortunately, we are sorry to inform you that we will be not able to accommodate your return request. Also, as per the seller policy, the phone can be replaced once and if replaced phone is also defective we would request you to contact the brand or authorised service centre and they'll be able to help you out in case of any product related issues. Here is the brand contact number '[protected]' and the service centre link – https://support.lenovo.com/in/en/documents/ht118678 Trust us if there is any other option, we would have surely helped you out. If you face any issues while claiming the warranty, please get back to us. Your kind understanding and cooperation will be appreciated in this regards.
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                                  J
                                  jangareddy kadary
                                  from Chennai, Tamil Nadu
                                  Apr 20, 2017
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                                  Address: 600020
                                  Website: www.flipkart.com

                                  I have ordered a tampered glass for HTC one M8 (eye). The tampered glass shown in site was fully cover the front body of the mobile (top to bottom and has round edges). But the delivered tampered glass was just normal one and smaller than the mobile front body. The delivered tampered glass was entirely different than what was shown in site. This type business is cheating. consumer is buying product on site means you are bind to give exact product what you are advertising. why should a customer waste his money? is flipkart doing business ethically?my order No is OD[protected]. I want it to be resolved. My money should not go wasted.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    K
                                    Khushwant Singh Deora
                                    from Vellore, Tamil Nadu
                                    Apr 21, 2017
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                                    Address: 400104

                                    Provided wrong product. Didn't mentioned proper details regarding USB support in the specifications and now not replacing the product.
                                    Totally unprofessional behavior.

                                    The USB is not supporting pendrive More than 64 GB or any 3.0 USB also not supporting hardisk more than 500 GB.

                                    They just mentioned that it contains USB support.I intentionally purchased it for my external drives now it is for no use to me.They are cheaters and now refusing to take it back.
                                    I have wasted my money harrased by following up with them.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      S
                                      sarathi s
                                      from Udumalaippettai, Tamil Nadu
                                      Apr 19, 2017
                                      Resolved
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                                      Resolved

                                      Address: 636807
                                      Website: FLIPKART AND LETV 1S

                                      When i perches a Letv 1s on 24.11.2016 by filpkart, Last three months mobile is ok, but last 10 days when the mobile charge is less then 60% the mobile will get suddenly switched off, and the display is get pealed out from body, and then we called to service center they told this is not in warranty and not approved by the company and he cannot response me, please rectify the problem or replace the mobile, please do the needful as soon as possible, THIS MOBILE LAUNCHED BY THE FLIP KART ONLY, SO U ONLY RESPONSIBLE FOR THIS ISSUE, PLEASE CLEAR THIS PROBLEM AS SOON AS.

                                      THANKS AND REGARDS,
                                      PARTHASARATHI S
                                      TAMIL NADU---INDIA.

                                      CONTACT: [protected], [protected].
                                      May 22, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 21, 2017
                                      Flipkart Customer Care's response
                                      We are working on this case. We tried contacting the customer but her number is switched off.
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                                        B
                                        biswajeet.ha
                                        from Ranaghat, West Bengal
                                        Apr 19, 2017
                                        Resolved
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                                        Resolved

                                        Payment done but order not showing in My orders

                                        Address: Khordha, Odisha, 751016
                                        Website: www.flipkart.com

                                        Transaction made through Phone Pay
                                        Trannsaction ID: C1704191725266608754410
                                        order: Seagate Hard disk 2tb and harddisk cover

                                        Made payment through Phone Pay. Ordered seagate hard disk 2tb and had disk cover. I didn't get any order status in flipkart but payment was successful through phone pay. Transaction ID: C1704191725266608754410

                                        Please inform what is the status of my order and payment.??...
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