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Flipkart Complaints & Reviews

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Updated: Nov 25, 2025
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Flipkart reviews & complaints page 1868

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P
panchwad
from Delhi, Delhi
Apr 17, 2017
Resolved
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Address: New Delhi, Delhi
Website: flipkart

I have received my order yesterday order id no od[protected] in unpacked condition when opened it. You have not given my correct order nivia galaxy basket ball - size 7 in silver colour for rs 690/-. But you have delivered recd colour basket ball size 7 for rs 400/- or something else.

Request arrange to change my order immediately or arrange to take it return.
May 19, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2017
Flipkart Customer Care's response
As per our findings our team has provided relevant information to the customer. Closing the complaint from our side.
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    D
    Dujesh Khot
    from Jabalpur, Madhya Pradesh
    Apr 17, 2017
    Resolved
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    Resolved

    Address: Gwalior, Madhya Pradesh, 474001
    Website: Flip cart anf lenovoBengalore

    Sir, i have above mobile through lipkart on 20/08/2016 wide order no. Pl:f16187765/t:7/s:s[protected]/pack:2l, b0, sb2 p. O. D. Nofmpp[protected]. 1: after receiving the mobile i visited to gwalior service center and came to know that motherboard id not working properly and i hanf over to service center, than after app. More than one month i received. 2: now since 3-3month i am facing new problem touch is not working properly and voice speaker, battery heating. 3: sir, i lost my bill copy please send duplicate. Sir, please​ change my mobile. Thanks, dujesh khot mobile number [protected]
    May 23, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Apr 18, 2017
    Flipkart Customer Care's response
    We have taken up this case internally. We will get back to the customer with an update on it.
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      S
      sivarama krishna 6915
      from Hyderabad, Telangana
      Apr 17, 2017
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      Address: 520001
      Website: flipkart

      Hai, i have two orders pending which your delivery boy executive name - mintu of ekart kart logistics came to deliver, has misbihaved with me and want to give me the articles on only one condition,
      Undelivered: redmi note 4 (Gold 32 gb) with tracking id fmpc[protected] from flipkart.com could not be delivered today. We will try again on sun, 16 apr as requested. Click to give feedback: http://ekrt.in/VNS5pTuuuN
      Flipkart customer support has been notified about the posted complaint.
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        V
        Vikku Singh
        from Meerut, Uttar Pradesh
        Apr 16, 2017
        Resolved
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        Resolved

        Address: 110067

        Dear Sir/Mam,

        I booked a Redmi Note 4 (Gold 32 GB) on 11/04/2017. A courier Executive approached me on 14/04/17, I was not at the home. My wife went to him to receive the mobile but he misbehaved with my wife. She asked for the courier to check the mobile before paying through debit card. He did not allowed her to do that. He was in too much of hurry. He continuously pressurised her for payment. Even he did not give the courier to check whether it belonged to us or not, or was that the same good that we booked. He said he would give us the courier only after payment even to see the basic common things mentioned above regarding the goods booked. It is clear cut violation of the customer right by the courier company or executive. I am a valued customer of the flippcart. I have booked a lot of goods including mobile phones through flipcart. I wished to buy that mobile. Still I wish to buy that mobile phone but because of the misbehaviour and blunt violation of my customer rights by the courier executive, I could not buy that mobile. I request you to solve this matter and take strict displinary action against the errant person and inform me of the same through mail.

        With Regards
        Kumar Gaurav
        May 19, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Apr 18, 2017
        Flipkart Customer Care's response
        Our team is unable to find any details of the customer to contact. We request you to contact our customer support team in our toll free number :[protected] with registered mobile number.
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          P
          Pooja Toshniwal
          from Mumbai, Maharashtra
          Apr 16, 2017
          Resolved
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          Address: Pune, Maharashtra, 411040
          Website: Flipkart india

          I purchased a foldable mattress From Flipkart but after using it for just one day I had severe back ache n hence I wanted to return it. I have made a partial payment by a gift card n hence wanted to know if the refund will happen to the gift card so call the pathetic Flipkart customer care team about the same...I wanted to do a return and refund for which I was getting an option on the app but the smart cso paced a request from her end and put it as a replacement n return which I did not even ask for. After that I wasn't even able to place the request from​ the app. I was informed someone from the back end team would call me in 24 hours which has not happened yet n when I called back to check on the same I was informed today being a non working day I won't get any call back. My issue will only be resolved by Tues but I am working Monday to Friday from 9 am to 6 pm and don't have my phone on me to answer their calls... I am sure that they would take advantage of this and put all the blame on me...Need this sorted ASAP.
          +1 photos
          May 19, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Apr 18, 2017
          Flipkart Customer Care's response
          Our team is working on this case and we will be assisting the customer on this... We tried contacting the customer but she said to call back after 6 pm
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            N
            Nikhil Shrivastav
            from Chennai, Tamil Nadu
            Apr 15, 2017
            Resolved
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            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
            Website: Flipkart

            Dear team,

            First accept my apology, in a frustration I used bad language against your Executive. But they forced me to used such kind of words.Now come to the point:-
            This is to bring into your notice you have lost your one premium customer and trust me you have no idea how many more are in queue.
            I place an order to gift my younger brother a birthday gift. I got delivery today and it's a used product, Now 1st thing I would like to highlight is this is absolutely wrong your executive told me that this is last level for escalation There is no any email ID.
            I am normal earning person, I borrow some money from my friend to buy a gift for my younger bro and I let you know his birthday is on Monday l.e 17th April and I don't have money to buy another gift.
            Now kindly suggest how would I gift on my brother's birthday.

            Nikhil kumar,
            [protected]
            May 25, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Apr 18, 2017
            Flipkart Customer Care's response
            Our team is working on this case. We will get back to the customer with an update on it.
            Flipkart is fraud, thay done this to all who actully helped them in growing there business, who helped naibours friends and family members to shop over flipkart. Because of this. There is no future of flipkart. In next 4-5 years they will be finished. I am thankful that amazon is fulfilling all my need. Amazon is great.
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              S
              sourav dalui
              from Chennai, Tamil Nadu
              Apr 15, 2017
              Resolved
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              Address: Kolkata, West Bengal, 700003

              I've bought a redmi 3s prime.it's stolen somedays before.it's warranty still remaining. can flipkart block that phone? i can provide any information about the phone such imei number.please help me!!! it was stolen from my school class room. i think student of another class stolen my phone from my bag.if you can block the phone i'll be very gratefull..
              May 19, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Apr 18, 2017
              Flipkart Customer Care's response
              We have taken up this case internally. We will get back to the customer with an update on it.
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                S
                Subhasree Prakash
                from Chennai, Tamil Nadu
                Apr 15, 2017
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                Address: Kanchipuram, Tamil Nadu, 603002
                Website: flipkart

                I ordered the eye connect contact lenses in flipkart. I paid the money in online bank. Once the product delivery, the delivery boy reached my home and hand over the product to my mom, that time i was not there. By using this time he asked the money from my mom and also said that concern person didn't paid the money. So u have to pay this. My mom called to me and said the delivery boy asked the money u paid or not. After wards he said mam i got the message now only. This is a fraud manner. It destroys the good name of the flipkart. Please take the required action.

                No 7 adhi lakshmi nagar, hanumanthaputheri,
                Chengalpattu-603002

                This incident happened on[protected]
                Flipkart customer support has been notified about the posted complaint.
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                  R
                  rahulvermassssp
                  from Lucknow, Uttar Pradesh
                  Apr 15, 2017
                  Resolved
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                  Resolved

                  Address: Lucknow, Uttar Pradesh, 226016

                  I apply for a product order id given above.. cash on delivery, but not reach yet,
                  ordered on sat, Apr 8th '17
                  I apply for a product order id given above.. cash on delivery, but not reach yet,
                  ordered on sat, Apr 8th '17
                  I apply for a product order id given above.. cash on delivery, but not reach yet,
                  ordered on sat, Apr 8th '17
                  I apply for a product order id given above.. cash on delivery, but not reach yet,
                  ordered on sat, Apr 8th '17
                  I apply for a product order id given above.. cash on delivery, but not reach yet,
                  ordered on sat, Apr 8th '17
                  +1 photos
                  May 22, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 18, 2017
                  Flipkart Customer Care's response
                  We are sorry for the inconvenience caused. We see that the shipment is already delivered to the customer on 15th April... We are taking this as a feedback and will make sure that it will not happen in future.
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                    M
                    Mohan Devaraj
                    from Nashik, Maharashtra
                    Apr 15, 2017
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                    Address: 422009

                    I received the TV date 0n 14April 2017 against My order value 34000/-
                    But the TV is so small 22".
                    Kindly arrange to refund the balance else take the TV
                    Apr 15, 2017
                    Updated by Mohan Devaraj
                    My Contact Mbl : [protected]
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                      K
                      kumar manjeet yadav
                      from Narnaul, Haryana
                      Apr 15, 2017
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                      Address: Rewari, Haryana

                      Dear sir,
                      i received my my mobile samsung glaxy on-7 on dec-2015.
                      so i required duplicate bill invoice copy
                      my mobile no-[protected] and order no-OD[protected]
                      Apr 15, 2017
                      Updated by kumar manjeet yadav
                      THIS TIME CONTACT NO-[protected]
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                        P
                        Push Thakur
                        from Mumbai, Maharashtra
                        Apr 15, 2017
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi
                        Website: [email protected]

                        Dear Flipkart

                        i have received Redmi Note 4 phone on 23rd march and today it is 15th april almost 1 month is going to be complete but still no refund against this phone now please ask your team to pick my phone and refund my money what you had block before 1 month ago as i will not use an used phone because i have paid for new one only.

                        IMEI [protected]/50

                        Phone no [protected]
                        May 23, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 18, 2017
                        Flipkart Customer Care's response
                        We have taken up this case internally. We will get back to the customer with an update on it.
                        Verified Support
                        Apr 20, 2017
                        Flipkart Customer Care's response
                        We tried to get in touch with you on 99***9***8 to discuss the issue about your Redmi Note 4 (Gold, 32 GB) with order id OD[protected] but couldn't reach you.

                        Please feel free to call us on our toll-free number[protected] for further assistance if you'd still like us to help.
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                          A
                          Ahmed111
                          from Pune, Maharashtra
                          Apr 15, 2017
                          Resolved
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                          Resolved

                          Address: 400064
                          Website: flipkart.com

                          Ref order# OD[protected]

                          These days Flipkart is just focusing on selling the product, not on customer satisfaction, quality and service.

                          Its been more then 2 months i have raised the complaint but haven't got any satisfactory resolution from Flipkart.

                          when you call customer support they just disconnect the call, even talking to the supervisor is of no good because they have only thought this trick of call disconnection to their representative.

                          Therefore finally decided not to buy anything in future from them.
                          May 24, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 18, 2017
                          Flipkart Customer Care's response
                          As per our findings our team has provided relevant information to the customer. Closing the complaint from our side.
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                            K
                            ketanjain
                            from New Delhi, Delhi
                            Apr 14, 2017
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110009
                            Website: www.flipkart.com

                            Regarding ORDER ID : OD[protected]

                            I didn't get the product. The outer box (carton) was sealed using paper sticker but from corner there is evidence that corner was already opened in tricky way and selaed again with flipkart branded tape.
                            As you said your courier partner has confirmed that product was delivered with being product intact. I think your courier partner did not know that what is happening inside the box.
                            I am really in stress right know because both my money and product is gone. This time I am very frustated with flipkart service specially customer service. I raised my complaint to your customer support and grievance redressal multiple times.

                            I request you to please look forward in this case.
                            May 23, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 18, 2017
                            Flipkart Customer Care's response
                            We have taken up this case internally. We will get back to the customer with an update on it.
                            Verified Support
                            Apr 18, 2017
                            Flipkart Customer Care's response
                            We’d like to let you know that your request for a replacement cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item to Ketan with the product being intact.
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                              G
                              gudurulak
                              from Hyderabad, Telangana
                              Apr 14, 2017
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh, 500013
                              Website: www.flipkart.com

                              I am Lakshmi Narayana nd purchased ph on fkrt but it got replaced due to ph problem again I am facing the same problem With this instrument apart from that speaker is also having issue there will be a full signal showing but I am not able to listen opponent voice.ph is getting too much heat after using IN mins of time, it's touching 39degrees easily I request you to cancel my order .I am scaring about this instrument.
                              Apr 18, 2017
                              Complaint marked as Resolved 
                              Updated by gudurulak, Apr 18, 2017 Dear sir pls chi the details service engineer not yet visited nd updated that issue has been resolved Pls do the needful Ph battery is draining very fast nd touching the temp 40plus easily Case 2399336 for TECH_VISIT of your MOBILE will be attended by Engineer CHAITANYA TADURI-9553383937 on 15-04-2017. Thank you! www.jeeves.co.in Case 2399336, for TECH_VISIT of your MOBILE is scheduled on 16-04-2017. Thanks! www.jeeves.co.in Case 2399336 for TECH_VISIT of your MOBILE will be attended by Engineer CHAITANYA TADURI-9553383937 on 16-04-2017. Thank you! www.jeeves.co.in Case 2399336, for TECH_VISIT of your MOBILE is scheduled on 17-04-2017. Thanks! www.jeeves.co.in People from flipkart doing fraud like this company damn care about the Customers
                              Flipkart customer support has been notified about the posted complaint.
                              Apr 18, 2017
                              Updated by gudurulak
                              Dear sir pls chi the details service engineer not yet visited nd updated that issue has been resolved
                              Pls do the needful
                              Ph battery is draining very fast nd touching the temp 40plus easily

                              Case 2399336 for TECH_VISIT of your MOBILE will be attended by Engineer CHAITANYA TADURI-[protected] on[protected]. Thank you! www.jeeves.co.in

                              Case 2399336, for TECH_VISIT of your MOBILE is scheduled on[protected]. Thanks! www.jeeves.co.in

                              Case 2399336 for TECH_VISIT of your MOBILE will be attended by Engineer CHAITANYA TADURI-[protected] on[protected]. Thank you! www.jeeves.co.in

                              Case 2399336, for TECH_VISIT of your MOBILE is scheduled on[protected]. Thanks! www.jeeves.co.in
                              Verified Support
                              May 01, 2017
                              Flipkart Customer Care's response
                              We are sorry for the inconvenience caused. But our engineer has confirmed that customer was postponing the tech visit over 48hs hence the return is cancelled. We request you to visit authorized service center more further assistance.
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                                N
                                NilayDShah
                                from Coimbatore, Tamil Nadu
                                Apr 14, 2017
                                Resolved
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                                Resolved

                                Address: 500032
                                Website: www.flipkart.com

                                After buying the phone, i had multiple issues with lenovo k6 power. Like 80% of the time voice is breaking to the listner - implies mic issues. Frequently listeners complaints that they are hearing robotic/echoing kind of sounds.
                                Speaker also found defective multiple times - you will have to restart multiple time when speaker stops working.

                                And the main fraud is anti-trustworthy flipkart's 10 days replacement policy. I reported issues with flipkart and asked for the replacement (Within 10 days), flipkart sent a technician from jeeves company to try to resolve the issues. Technician couldn't resolve the issues but he reported issue is resolved, and flipkart rejected the replacement. I called multiple time to get replacement, but flipkart response is pathetic - even if the phone is under 10 days replacement policy, they are asking me to just go to lenovo service center.

                                Flipkart stop fooling customers saying 10 days replacement policy - better just mention no replacement policy - which will set the right expectation to customer.
                                +1 photos
                                May 21, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Apr 14, 2017
                                Updated by NilayDShah
                                Flipkart (along with Lenovo) is selling defective phones, they should actually recall all the K6 Power devices and give replacements/refunds. Even after so many people reporting Mic issues, why Flipkart is still selling the phone and not banning this model ? Is Flipkart getting more money selling defective devices and not providing replacements/refunds?

                                Attaching some reviews, full reviews are available on product reviews in Flipkart website itself.

                                Verified Support
                                Apr 18, 2017
                                Flipkart Customer Care's response
                                Our engineer who visited the customer's place for tech visit has confirmed that there is no problem with the handset. It might be problem with the Sim network. Our team has requested the customer to visit Authorized Service Center.
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                                  D
                                  davesh kumar
                                  from Noida, Uttar Pradesh
                                  Apr 14, 2017
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                                  Address: Saharanpur, Uttar Pradesh, 247001
                                  Website: Flipkart

                                  Order no:[protected]
                                  Jackly standard screwd, id fmpc[protected], invoice no:fop7y[protected] received incomplete and damage order. screws are only three instead of thirty. please arrenge to get back soon.
                                  Regards
                                  Davesh kumar
                                  H no 102, (near shiv mandir), pant vihar, delhi road, saharanpur
                                  +2 photos
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                                    A
                                    from Bengaluru, Karnataka
                                    Apr 14, 2017
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                                    Address: Bangalore, Karnataka, 560095
                                    Website: Flipkart

                                    Wallet quantity delivered is one instead of two ordered and paid for two wallets and also invoiced.
                                    Order id: od[protected]

                                    Feedback : send the other wallet asap
                                    Stop cheating... Vendor or flipkart
                                    Investigate and blacklist vendor or terminate the thief, to ensure flipkart does get blacklisted... Due to these thieves.

                                    Anantharam
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                                      S
                                      sunil kumar morwal
                                      from Indore, Madhya Pradesh
                                      Apr 14, 2017
                                      Resolved
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                                      Resolved

                                      Address: Jaipur, Rajasthan, 312622
                                      Website: flipcart.com

                                      My sunil kumar morwal i have order a maxima analog-digital watch. flipcart wish master today[protected] time- 01:00 pm call me come on this site your product here. so i go there distence is 700-1000 mtr. and then i request to wish master sir please wait me sir. but flipcart wish master told me i have wait only 5 minuate another u not come i m go away. and then after 1 hour your wish master not come product delivered time 2:14pm and always this type poor service give custoumer. and asked u flipcart u charge for home delivery so why u called me and then i come 700-1000mtr. and then delivered our product .wish master no.[protected](jaipur) my no. [protected]
                                      May 19, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 18, 2017
                                      Flipkart Customer Care's response
                                      As per our findings our team has provided relevant information to the customer. Closing the complaint from our side.
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                                        C
                                        Ckmr
                                        from New Delhi, Delhi
                                        Apr 14, 2017
                                        Resolved
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                                        Resolved

                                        Address: 110059
                                        Website: www.flipkart.com

                                        I ordered Vivo v5 from flipkart and delivered on 10/4/2017. however on opening the box it was found that is contained only the charger and the headphone but no handset. I showed it delivery person he suggest me to call flipkart customer for replacement and did. Flipkart gave me 3 days time for investigation.
                                        Now flipkart is saying we were delivered right product.. They are not doing replacement and returning my money. They looted my Rs 17980. My Order OD[protected].
                                        May 19, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 18, 2017
                                        Flipkart Customer Care's response
                                        As per our findings our team has provided relevant information to the customer. Closing the complaint from our side.
                                        Verified Support
                                        Apr 18, 2017
                                        Flipkart Customer Care's response
                                        We’d like to let you know that your request for a replacement of cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item to Chandan Choudhary with the product being intact.
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