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Flipkart Complaints & Reviews

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Updated: Nov 25, 2025
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V
Vasudha Sood
from Delhi, Delhi
Apr 19, 2017
Resolved
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Address: 110023

I had placed return of this item on the day product was delivered to me. It was unsealed and already used product.
I received a call from flipkart executive saying that we will be canceling your current request and raising a new refund request. The time (15th april) on which pickup of the item was scheduled i told the guy to come after some time as i was not available then. I was assured he will pick up the product next day. But havent recieved anything from flipkart yet and to my surprise my return request has been cancelled without even informing me??
And when i am trying to raise the refund again its getting rejected.
What kind of service is this? First you deliver a second hand product and then even refuse to take it back??
May 22, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2017
Flipkart Customer Care's response
Our team is working on this case and we will update the customer once we get update from our team.
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    G
    Ganapathy B A
    from Bengaluru, Karnataka
    Apr 19, 2017
    Resolved
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    Resolved

    Address: 560043
    Website: Flipkart

    Flipkart and Ekart has a broken relationship due to which my product is not delivered . We have spoken to their escalation team and nothing is working. We made 25 calls and it is not looking good and they say they have technical problem. The problem is that flipkart says I made the payment but Ekart courier boy is asking for for the money. It won't be looking good am tired of flipkart.

    I want to consumer court that redmi note is only sold in flipkart as a flash sale. If this is the flash sale, redmi is playing with customers emotions which is not at all looking good.
    May 31, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Apr 30, 2017
    Flipkart Customer Care's response
    We have already provided the refund. Closing the complaint from our side.
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      S
      Shiva Kiran Rockzz
      from Hyderabad, Telangana
      Apr 19, 2017
      Resolved
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      Resolved

      Address: 500013

      Respected flip kart,
      I ordered for a godavari marvel Georgette (OD[protected] 12 th April then delivery date is between 16 to 18 april so I waited .Then I got mail on 18 april from flip kart that your order was cancelled by seller, they did not given any proper reason actually I want to gift it to my friend, I mentioned address clearly now how can I show my face to my friend

      OK it was cancelled now I want to give one more order but for they sent message that the money will be refunded by 27 April I.e I should wait for 10 more days, what is this I am not getting, I don't have money also now if you give refund early means I can order early

      Kindly help me in this why it was cancelled and refund my amount as earlier as possible

      Thanking you
      Jun 3, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      May 03, 2017
      Flipkart Customer Care's response
      We tried contacting the customer 3 times but she didn't receive the call. We have send mail and closing the complaint.
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        S
        ShwetaBhati
        from Noida, Uttar Pradesh
        Apr 19, 2017
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        I purchased a moto g5 plus from flipkart Order ID: OD[protected];
        Order Date:[protected]; Invoice Date:[protected] and got two detergent soaps in my box. I have placed a return request. Hope I will be given my product.
        +1 photos
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          `
          `Nithin Chand
          from Bengaluru, Karnataka
          Apr 18, 2017
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          Address: Bangalore Urban, Karnataka, 572103
          Website: www.flipkart.co.in

          I received empty box instead of lenevo mobile phone worth rs.11, 999. & when i asked them for refund they tell too many return from your side so your request has been rejected. But that was the only one first order from me in flipkart. Even after lot of requests same response i got so i am putting complaint against flipkart.
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            A
            Ayesha Chandrakanti
            from Ranaghat, West Bengal
            Apr 18, 2017
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            Address: Dhenkanal, Odisha, 759013
            Website: To change screen for Lenovo A2010

            Lenovo A2010
            Apr 18, 2017
            Updated by Ayesha Chandrakanti
            Lenovo A2010 mobile screen to change .
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              S
              Siddhant Parab
              from Mumbai, Maharashtra
              Apr 18, 2017
              Resolved
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              Resolved

              Address: Thane, Maharashtra, 400605
              Website: flipkart

              I having problem with the skull candy head that i bought in 1st august 2016
              which has the warranty of 1 year and within 1 year the one side of the head is not working properly for that i had gone to the skull candy center in mumbai
              but they said if your buying any product of skull candy through online you have to courier it to our head office to noida, for which i have to pay the courier charges, then too i thought its fine but i now i am not getting any reply from Noida skullcandy center whether its received or not or anything.
              And if i am trying to call them nor they are receiving nor they are calling back to me from 1 month i m trying to call them
              Jun 3, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Apr 30, 2017
              Flipkart Customer Care's response
              We are sorry for the inconvenience caused. We have confirmed from brand that they are supporting and providing services. Please get in touch with your brand for further assistance.
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                G
                guru1975
                from Valpoy, Goa
                Apr 18, 2017
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                Address: Ludhiana, Punjab, 403001
                Website: Flipkart

                Vide order ID OD[protected] dated 11/04/2017 I had placed order for two Vimal printed basic shorts, however I have been delivered only one shorts. The shortage was noticed after the packet was opened. Invoice mentions cost of two pants but the sealed package contained only one piece. This seems to be very irresponsible act on the part of the company and hope for a immediate remedy.
                Flipkart customer support has been notified about the posted complaint.
                I want to ask that epresent gt08 smart watch is 4g sim supported yes or no
                New Lenovo k6 power was purchased in online in Flipkart.com and Thier is a problem with microphone .Flipkart is not providing a help for the customer ... And not satisfyingly doing the process and no any further sentences for our need.
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                  S
                  seepal
                  from Chennai, Tamil Nadu
                  Apr 18, 2017
                  Resolved
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                  Address: Mumbai City, Maharashtra, 400067
                  Website: flipkat

                  I had ordered a brown boots from :flipkart https://www.flipkart.com/stepee-boots/p/itmedzzgvx9nzn8j?pid=SHOEDZZGU7GHVS7K at the price of 699.When i recived the product the boots were black colour and that to damaged .When i complained to flipkart the only reply i got was appologies but no action taken .this is not the first time i am facing this problem .Last two of my orders were also delivered in the same way .flipkart is cheating their customers by putting a product on the site for a medium range price.But not delivering the same product to the customer when ordered by them .And when we complain to them they say we can not replace the product as it is now out off stock .But when you check the site after a day you will find the same product in stock but at double the price.Thus one is cheated by the seller as well as by flipkart .They give you offer price to clear their damaged products which is a pathetic way of selling .
                  As you can see in the photos attached of selling the same product at diffrent price .
                  Aslo attaching the photo of the damaged product without the loops for the lase .
                  +3 photos
                  May 24, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 21, 2017
                  Flipkart Customer Care's response
                  We are working on this case. We called the customer today but customer disconnected the call. We will again try to contact customer again.
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                    ಪ್ರಶಾಂತ್ ಕುಂದಾಪುರ
                    from Bengaluru, Karnataka
                    Apr 18, 2017
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                    Address: 560076
                    Website: Www.flipkart.com

                    I will never order mobile or electronic product from your flipkart. I getting quality issue from you. I ordered many items from flipkart but this is first time of my order.
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                      V
                      Varun Thomas Paul P
                      from Chennai, Tamil Nadu
                      Apr 18, 2017
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                      Address: 680661
                      Website: Flipkart.com

                      Hi flipkart
                      I bought a moto g5 plus which has damage with it's display and have been trying to return it ever since. The technician visit was supposed to be yesterday 17th april. When i call the technician he says to raise a call if he has to come. I don't understand. I think it is his mistake. Kindly do the needful as i need my return.
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                        K
                        kamleshg248
                        from Kayankulam, Kerala
                        Apr 18, 2017
                        Resolved
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                        Resolved

                        Address: 560024

                        I have ordered one Haier 6 kg Fully Automatic Top Load Washing Machine (for order : OD[protected] and I ordered the product on[protected] and I have received a Product on[protected].

                        When I checking the machine, the machine is fully like used and lot of scratch on top of body . It almost 6 days over but still they not replace. How to faith in flipcart service and products.
                        May 19, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 18, 2017
                        Flipkart Customer Care's response
                        Our team is working on this case. We will get back to the customer with an update on it.
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                          A
                          Arhamsid
                          from Mumbai, Maharashtra
                          Apr 17, 2017
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 400706
                          Website: Consumercomplaints.in

                          I bought my iPhone 5s in July 2016 from flipkart under 2 year warranty. One week back I removed my phone from charging but it wasn't switching on, later on after 5-6 mins it started working but the touch wasn't working then later on it started working on its own. This continued for 4-5 days .Next thing I see is there is a black spot on my screen and green patches on my screen. Took my phone to the maple showroom and they said that, "Mam sometimes when we keep the cellphones in our pocket something goes wrong internally and this is expected, we don't cover such problems in our policy. Please pay 16000(inr) for repairs or for a replacement pay 22000(inr)." This is pathetic .The services as well as the quality of apple are extremely poor and incompetent. I really need a solution for this because there is no way I am paying so much money for a mistake which I didn't do. So either it's flipkart who has to repair my iPhone or the company. (Reminder my phone is under two year warranty)
                          May 19, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 18, 2017
                          Flipkart Customer Care's response
                          Our team is unable to find any details of the product. We request you to contact our customer support team in our toll free number :[protected] with registered mobile number.
                          I am jos, with registered phone no [protected] with flipkart successfully added redmi note 4 on flash sale date 12/4/2017, 12 O clock but after adding it to kart it shows out of stock...if it can go out of stock even after 5 second of adding to kart what is the point of kart... disappointed.
                          My phone is getting heated up..after charging battery and also during taking selfies. It often heats up very much, not even any heavy usage.
                          My order was delivered on 5th April, 2017.
                          I want to ask that epresent gt08 smart watch is 4g sim supported yes or no
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                            M
                            mustakim teli
                            from Ahmedabad, Gujarat
                            Apr 17, 2017
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                            Address: Ahmedabad, Gujarat, 380001
                            Website: telimustakim

                            Hello sir.
                            I have ordered motorola moto 360 large 22 mm natural cognac L last year. IMEI:M983DU228R

                            My contact info is [protected]
                            My email id is [protected]@gmail.com
                            I had lost my Original bill, I want duplicate Bill.
                            Please Mail me as soon as possible.Hello sir.
                            I have ordered motorola moto 360 large 22 mm natural cognac L last year. IMEI:M983DU228R

                            My contact info is [protected]
                            My email id is [protected]@gmail.com
                            I had lost my Original bill, I want duplicate Bill.
                            Please Mail me as soon as possible.
                            Flipkart customer support has been notified about the posted complaint.
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                              J
                              jayachandar
                              from Hyderabad, Telangana
                              Apr 17, 2017
                              Resolved
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                              Resolved

                              Address: 508223
                              Website: flipkart.com

                              I purchased gear fit 2 black from flipkart, that gear fit was very fastly drining battery..am not satisfied with that product..than i return that product but, there was no responce my return by flipkart...i call to flipkart care but there is no propre response given to me...i have waste of 10000...orderd fit 2 watch...it s a second hand prouct...when i was returned ...the return was rejected by flipkart ...2 times ...worest custamar satisfcation by flipkart...i want refund my money...flipkart was buying all faking products...very bad custamar services
                              +1 photos
                              May 19, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Apr 17, 2017
                              Updated by jayachandar
                              I want refund or replacement of my gear fit 2...
                              Verified Support
                              Apr 18, 2017
                              Flipkart Customer Care's response
                              We have taken up this case internally. We will get back to the customer with an update on it.
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                                S
                                Shubham Bhau
                                from Hyderabad, Telangana
                                Apr 17, 2017
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 500076
                                Website: Flipkart

                                This product I bought it in the month of November. For some personal reasons I didn't use that and when I opened it few days ago it was unable to connect to my phone and was not charging also. So, I went through the Sony service centre and came to know that this is a duplicate product. Kindly check my issue or else I will go to any extent. This type of service is unbelievable for me.
                                May 19, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 18, 2017
                                Flipkart Customer Care's response
                                Our team is unable to find any details of the product. We request you to contact our customer support team in our toll free number :[protected] with registered mobile number.
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                                  Q
                                  Qalam
                                  from Delhi, Delhi
                                  Apr 17, 2017
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110025

                                  About 7 month ago I bought a smartphone of Lenovo through flipkart online shopping.At the time of delivery of the phone the Payment Bill was not provided with the phone.This time my phone have some problems.Without payment bill i m unable to go sevice center. Now i must need payment bill.please provide me the bill.
                                  My phone IMEI nos are given below:-
                                  IMEI 1:-[protected]
                                  IMEI 2:-[protected]
                                  May 24, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 18, 2017
                                  Flipkart Customer Care's response
                                  We have taken up this case internally. We will get back to the customer with an update on it.
                                  Verified Support
                                  Apr 18, 2017
                                  Flipkart Customer Care's response
                                  Interacted with customer and invoice copy has been shared with customer.
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                                    P
                                    Pg@2017
                                    from Delhi, Delhi
                                    Apr 17, 2017
                                    Resolved
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                                    Resolved

                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                    Website: www.flipkart.com

                                    Faulty product
                                    I had ordered loreal paris x-tenso care shampoo and masque on sat, mar 25th '17 and got it delivered on diffrenet dates as follows :
                                    L'oreal paris x-tenso care straight serum new (50 ml)-delivered on thu, mar 30th '17, l'oreal paris x-tenso care masque (490 g)-delivered on sat, apr 1st '17 and l'oreal professionel x-tenso care straight shampoo (1500 ml).
                                    Despite getting message for early delivery the products got delivered late and when asked the ekart wish master ([protected]) who delivered the product the reason which i received for late delivery was due to a fire incident in flipkart store.
                                    Now, after using the product i have observed a bad hair condition and hair fall plus the product quality doesn't seem original (As i have purchased the same product earlier from my saloon).

                                    The product quality appears faulty.
                                    Please provide an explanation for it and/or refund after the required investigation against the product and the delivery person as well.
                                    +1 photos
                                    May 19, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 18, 2017
                                    Flipkart Customer Care's response
                                    We have taken up this case internally. We will get back to the customer with an update on it.
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                                      K
                                      kshitij09
                                      from Salon, Uttar Pradesh
                                      Apr 17, 2017
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka, 560034
                                      Website: Flipkart.com

                                      I placed an order on 13 april 2017 from flipkart worth rs.9999. I submitted my debit card details and proceeded. After few minutes it gave me an error but the money was deducted from my bank account i contacted flipkart helpcentre but they told they haven't received the amount. While my bank statement shows money has been deducted and has been paid to flipkart.
                                      Order id-od[protected]
                                      May 19, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 18, 2017
                                      Flipkart Customer Care's response
                                      As per our findings our team has provided relevant information to the customer. Closing the complaint from our side.
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                                        Tejas Yadav
                                        from Mumbai, Maharashtra
                                        Apr 17, 2017
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                                        Address: Mumbai City, Maharashtra, 400072
                                        Website: flipkart.com

                                        Why delivery boy is not carrying ATM swipe machine. delivery boy approach me for ready cash for material purchase transaction.
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