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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1869

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నేను నా ఫేస్ బుక్
from Hyderabad, Telangana
Apr 23, 2017
Resolved
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Address: 530012
Website: Flipkart.com

Ishaq on sun, 17th apr submit a complaint
Regarding order id : od[protected]

I didn't get the product. The outer box (Carton) was sealed using paper sticker but from corner there is evidence that corner was already opened in tricky way and selaed again with flipkart branded tape.
As you said your courier partner has confirmed that product was delivered with being product intact. I think your courier partner did not know that what is happening inside the box.
I am really in stress right know because both my money and product is gone. This time i am very frustated with flipkart service specially customer service. I raised my complaint to your customer support and grievance redressal multiple times.
May 31, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2017
Flipkart Customer Care's response
We are sorry for the inconvenience caused. We’d like to let you know that your request for a replacement/refund of cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item with the product being intact. Hope you understand.
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    Gourab Dhar
    from Kolkata, West Bengal
    Apr 23, 2017
    Resolved
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    Resolved

    Address: Murshidabad, West Bengal, 742123

    I am samar dey. I order a product on 22/03/17. The order no - od[protected]. This order has one main item and two free item. Rate rs.2399.
    Item delivary date was 1/4/17. But i am not get my order item this date.
    Even when i get my order item delivery boy give me only one item (Lipstick) and others two item not give. Pleace look my matter where missing others two item. Rajib shek and mobile no :- [protected]
    My mobile no -[protected]
    May 31, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Apr 30, 2017
    Flipkart Customer Care's response
    Spoke to the customer on [protected], apologized for the issue. Informed customer that we will share contact number customer told that he already contacted seller and seller told he will ship the product hence told get in touch with the seller and get the update he will ship and delivery hence told if any issue gets back and hence closing case.
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      P
      Puru Goel
      Apr 22, 2017
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110053
      Website: www.flipkart.com

      My order has been delayed, it has to come today but it yet had not came, no details are showing for further delivery time and date, want my order to be ordered as early as possible, it is delaying from today approximately 4 times, only reattempt delivery is visible to me in my orders option, inform me all the information regarding the day at which my order will arrive, solve my problem as early as possible
      May 28, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Apr 27, 2017
      Flipkart Customer Care's response
      The order has been canceled from the customer end, as our internal team was coordinating with the courier team to arrange the product delivery.
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        Sanjay mishra123
        from Noida, Uttar Pradesh
        Apr 22, 2017
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        Address: New Delhi, Delhi, 110027

        Phone not working and I buy only 10 days only and your products is very bad please change my phone
        Apr 22, 2017
        Updated by Sanjay mishra123
        Phone not working and I buy only 10 days only and your products is very bad
        Apr 22, 2017
        Updated by Sanjay mishra123
        Phone not working and I buy only 10 days only and your products is very bad
        Apr 22, 2017
        Updated by Sanjay mishra123
        Phone not working and I buy only 10 days only and your products is very bad
        Apr 22, 2017
        Updated by Sanjay mishra123
        Phone not working and I buy only 10 days only and your products is very bad please change my phone

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          M
          from Ahmedabad, Gujarat
          Apr 22, 2017
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110089
          Website: Flipkart

          I have ordered redmi note 4 mobile worth Rs 12999/-. It was scheduled to be delivered on 21.04.2017, but till now it is not delivered. I got call from E-Kart logistics which was missed but when I called back there was no response. Waiting for phone. Kindly make sure it comes at the earliest and order is not automatically canceled.
          order id OD[protected]
          Redmi note 4 black 64gb mobile
          May 28, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Apr 27, 2017
          Flipkart Customer Care's response
          Customer received the product delivery.
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            G
            gauravmudgal5
            from Gurgaon, Haryana
            Apr 22, 2017
            Resolved
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            Resolved

            Address: Faridabad, Haryana, 121003
            Website: Flipkart

            I purchased a le eco 1s mobile through flipkart on 14-august-2016 and it is under 1 year manufacturer warranty. Now my mobile is not working and it is still under warranty and when i contacted to service center then they deny to provide me service for the same and they told me company already withdrawl warranty before 2 months ago and now they only provide me paid service facility. Then after that i make a direct call to le eco mobile company but they didnt pick my call.
            Now i seen on a flipkart, flipkart company is still selling their product with 1 year manufacturer warranty. This is totally a scam from flipkart and le eco company side. So please look into matter carefully and resolve my problem on asap. Otherwise i will drag you all in the court for compensation.

            Regards,

            Thankyou

            Gaurav mudgal
            [protected]
            Jun 3, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Apr 22, 2017
            Updated by gauravmudgal5
            your flipkart fellow just called me and disconnect my call without giving any satisfactory answer.please look into this matter seriously.
            Verified Support
            Apr 30, 2017
            Flipkart Customer Care's response
            Our team is unable to find any Order details. We request you to contact our customer support team in our toll free number :[protected] with registered mobile number.
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              K
              khadermohideen17
              from Salem, Tamil Nadu
              Apr 22, 2017
              Resolved
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              Address: Chennai, Tamil Nadu, 600005

              I was ordered a roti maker from flipkart and I got delivery[protected] but i am getting a damage unit so pls i request to change a product

              tracking id : fmpc[protected]
              Apr 22, 2017
              Complaint marked as Resolved 
              I was ordered a roti maker from flipkart model no benson ben801 (roti maker). I am getting a delivery then open that box product was damaged. so I want 100% replacement for my last purchased items
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                K
                Karan kundra
                from Delhi, Delhi
                Apr 22, 2017
                Resolved
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                Resolved

                Address: Hisar, Haryana, 125001
                Website: No pme

                — account blocked
                Submit a complaint
                I have ordered 3 mobile to 3 different place to my brother, sister and collegue. And now flipkart blocked my account saying that i am reselling products. Without inquiry, how can they block my account. Please take necessary action on them. I work for ministry of defence. How can they insult me. If i want to do so, i can create multiple accounts, why i use same account. Please check this. Thank you
                May 27, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Apr 25, 2017
                Flipkart Customer Care's response
                Hi Team,
                We are unable to find order detail or register contact number for given complaint.
                We request you to get in touch with our customer care team on below detail.
                We're available 24 hours a day.
                [protected] or[protected]
                Email :- [protected]@flipkart.com
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                  F
                  firdouschandel
                  from Gurgaon, Haryana
                  Apr 22, 2017
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110018
                  Website: flipkart.com

                  I purchase a product from flipkart order # od[protected] worth rs.1108, first of all they charge me 1108 twice i didn't like the product and decide to return and raised the refund request. The order was placed on 9th april since then i am doing follow up on daily bases they are not picking up the product and nor refunding my money, its really a poor service and botheration.
                  I want flipkart should resolve it asap and should compensate. This is the pathetic service i ever get in my life.
                  Jun 3, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 27, 2017
                  Flipkart Customer Care's response
                  Return request has been approved and once the pickup is done refund will be initiated
                  Apr 30, 2017
                  Updated by firdouschandel
                  The only problem is that your company is not picking up, want to know, where is the disconnect
                  Verified Support
                  May 01, 2017
                  Flipkart Customer Care's response
                  Our team is working on this case. Once we get an update from our team, we'll call the customer.
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                    V
                    vijaycan1
                    from Mundi, Madhya Pradesh
                    Apr 22, 2017
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                    Address: 482002
                    Website: www.flipkart.com

                    I was done pickup on 19/4/17 .A boy was given to me a acknolegment
                    letter for this product related .but after a hour I was receive a
                    message to show cancelled refund

                    Product name: - Mse insect killer lamp
                    Order no.:-- OD[protected]
                    Acording to acknowledge Traking id:-- FMPR[protected]
                    +1 photos
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                      Vrutan shah
                      from Kandla, Gujarat
                      Apr 22, 2017
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka, 560034
                      Website: www.flipkart.com

                      Respected sir/madam,
                      i bought mobile phone with order no. from flipkart online shopping site and i paid money through net banking..
                      due to some reason i have to cancel my order. and i demanded my money back
                      But they refund my money in some wallet app. Without my permission.
                      When i called customer care officer reply me to that u go to that wallet open account to that phone pe wallet app..and withdraw your money.i.as a normal person. Why should i open account to that phone pe account.i open account and try to withdraw my money..but at first it was showin only 5000 rs u can transfer in one day..but i having 12999, means i have to make 3 transections.. At last phone pe app not transferred single paisa to my account.. Tried to contact customers support but no one is helping ..no proper answer..
                      I can understand that flipkart is making havala transection byth this type of transection behavior. By this way i can understand they are making black money to white money by this type of transection. Creating trouble to normal person..so i will be happy . if you will take some strict steps against this flipkart online shopping site..
                      Wiaiting for positive response and strict action against this type of fraudulent
                      I have enclosed photograhs
                      +9 photos
                      May 28, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 27, 2017
                      Flipkart Customer Care's response
                      Customer confirmed that he has transferred the amount to his account.
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                        K
                        karthickt7
                        from Bengaluru, Karnataka
                        Apr 21, 2017
                        Resolved
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                        Resolved

                        Address: 560102
                        Website: www.flipkart.com

                        Hi,

                        I have ordered the product on 18th april 8.00pm with exchange of old mobile offer and the promised date was 21st april. After seen this delivery date only i planed to ordered because, on saturday i supposed to travel to my hometown and will be back on 2nd may. Now suddenly they have changed the delivery date to 24th april. I will not be in bengaluru then how am i supposed to get the delivery. if the delivery date would had said before itself by 24th april means, i would have not ordered at that time, would have ordered later next week.

                        Moreover i was tracking my order and it almost reached my place, so i asked them to deliver on 22nd by morning 10am for that they can't guarantee it.

                        So this is not acceptable and worst service and called customer couple of times they said they have taken up the requests and escalated but what's the use.! nothing.!

                        completely pissed off and disappointed.

                        Thanks!
                        Karthick
                        +1 photos
                        May 31, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 30, 2017
                        Flipkart Customer Care's response
                        Product has been delivered and we have provided feedback to our team. Closing the complaint from our side.
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                          minet
                          from Noida, Uttar Pradesh
                          Apr 21, 2017
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                          Address: 148023
                          Website: google.com

                          I bought that product on 23 march a ac of sansui 1.5 tonn 5 star.. Pls provide your mechanic for to check it properly.. This is in warranty period.. I think its compressor not wotking properly.. Kindly check the same. As soon as possible.. My no.[protected]... Email id.. [protected]@gmail.com
                          Vill - balewal. P. O._ bhogiwal. Teh malerkotla.. Punjab..148023
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                            vipin sharma haritash
                            from Mumbai, Maharashtra
                            Apr 21, 2017
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                            Address: Surat, Gujarat, 395002
                            Website: flipkart

                            My product was missing the box was empty so plz give me a same product thank you
                            Apr 21, 2017
                            Updated by vipin sharma haritash
                            my product was missing the box was empty
                            Apr 21, 2017
                            Updated by vipin sharma haritash
                            my product samsung headset qh1000 is missing in the box so plz kindly send the same product imidatly thank you
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                              W
                              Wasim sajjad
                              from Gurgaon, Haryana
                              Apr 21, 2017
                              Resolved
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                              Resolved

                              Website: www.flipkart.com

                              Sir
                              I have bought a cell phone of swipe elite 2 plus on 20th december 2016. It cost me around rs 4000 with an offer of rs 1000. The product id is od[protected] through the account of wasim sajjad.
                              My complain is that i doubt that the company has given me a defective piece or local company product. Just within two month of time its battery become useless, the mobile hang so much and it get switch off if you make a call to some one. How can a mobile phone get into such a drastic situation in just 2 to 3 months? That too using it carefully... I have been cheated..
                              Therefore i request u to kindly look into this matter.. Waiting for ur early reply
                              +1 photos
                              May 25, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 24, 2017
                              Flipkart Customer Care's response
                              As the product is defective and customer reached after the replacement policy hence requested the customer to reach the brand service center for the warranty.
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                                vikash1979
                                from Delhi, Delhi
                                Apr 21, 2017
                                Resolved
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                                Resolved

                                Address: 122002

                                Dear sir

                                Moto x play phone is not working properly. Battery is also not providing proper back up. What's the procedure to return the mobile set to flipkart or any other remedy available. Invoice no : # chn_puzhal_[protected]. Battery not providing proper phone back up. Further, phone is very slow now these days. Please guide me next step to resolve the issue.
                                May 28, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 25, 2017
                                Flipkart Customer Care's response
                                Mail has been to customer as customer was busy, the product is out of replacement and customer has to reach authorised service center
                                Yesterday I was ordered Sony earphones and I paid the amount via debit card. But, there is no order confirmation message and the cut the amount from my bank account. And, I called to customer care, they said, the order message will update within 1 hour or the money will send back to account
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                                  debojyoti012
                                  from Kolkata, West Bengal
                                  Apr 20, 2017
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                                  Address: Kolkata, West Bengal, 700075
                                  Website: www.flipkart.com

                                  After buy the tablet from their website i found that the tablet was defective.
                                  O when i call them for refund or replacement they send an unauthorized personal for test the tablet. But they not change the product or they replace any parts. Now they refuse to refund the money or even replace the product. So kindly help me.
                                  Apr 20, 2017
                                  Updated by debojyoti012
                                  the battery of the tablet is defective. the test engineer who visit my place just check carelessly my tablet and told me there is no issue. but still there is issue with the battery. they specified that the stand by time of d battery is 200 hrs. but actual stand by time is only 2-3 days. they misguided me and not refund or replace the product

                                  Apr 20, 2017
                                  Updated by debojyoti012
                                  Order ID: OD[protected]
                                  Order Date:[protected]
                                  Invoice Date:[protected]
                                  VAT/TIN: [protected]
                                  CST #: [protected]
                                  Billing Address
                                  Debojyoti Ghosh
                                  c/o parimal chakraborty 1/1 vivek
                                  nagar, jadavpur po-santoshpur,
                                  besides hindustan sweets(jheel road,
                                  palbazar).
                                  Kolkata 700075 West Bengal
                                  Phone: [protected]
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                                    bhand13
                                    from Gurgaon, Haryana
                                    Apr 20, 2017
                                    Resolved
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                                    Resolved

                                    Address: 712708

                                    My order id od[protected].
                                    My previous returned id[protected] which cancelled by flipcart non clarified reason. Second return id[protected] which same as previous.
                                    Recent return id[protected] which scheduled pick up date as mention by flipcart 20/04/2017. And in update status shown gone for pickup on 17/04/2014, which statement also incorrect as earlier. But i again today call corier partner of flipcart as earlier who have not get any such instruction after that i inform customer care executive of flipcart all the matter but no proper guides from her.
                                    If there have no importance of our time flipcart think. Then please stated clearly as i go to the proper level for justification
                                    Now the return request why cancelled today whereas the confirmation from your representative in morning which attached below must be pick up today within 7:00 p. M.
                                    May 23, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 21, 2017
                                    Flipkart Customer Care's response
                                    Our team is working on it and we will get back to the customer with an update as soon as possible
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                                      Sohanrocxx
                                      from Hubli, Karnataka
                                      Apr 20, 2017
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka, 560034
                                      Website: www.flipkart.com

                                      Purchased a Fastrack watchfrom Flipkart order ID- OD[protected], it got delivered and for a reason I wanted to return the product as it was not of size I preferred. I have placed return request four times but the Ekart delivery person doesn't accept it saying there is MRP mismatch, this has happened four times even after the assurance of customer service department.
                                      There is some ERP problem in your system, and customers like me are getting trouble. How can MRP of product and invoice price be same when I got product in discounted price.
                                      Have got In touch with Customer care support for 4 times and got fake assurances by the the team every time, why can't Flipkart solve this simple problem even after 4 times.
                                      I will be taking legal action on Flipkart about this issue as I'm helpless now and see no resort in this issue.
                                      Apr 25, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 21, 2017
                                      Flipkart Customer Care's response
                                      We have taken up this case internally. We have already escalated this issue to our Hub. We will get back to the customer once we get an update.
                                      Apr 24, 2017
                                      Updated by Sohanrocxx
                                      It's 24th April today and I still have no word from flipkart regarding this issue, this shows your seriousness in resolving the problems.
                                      Verified Support
                                      Apr 25, 2017
                                      Flipkart Customer Care's response
                                      The issue has been resolved and the refund is processed and the turn around time given for the same.
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                                        bhargavvaidya
                                        from Morbi, Gujarat
                                        Apr 20, 2017
                                        Resolved
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                                        Resolved

                                        Address: Kutch, Gujarat, 370001
                                        Website: flipkart.com

                                        My name is bhargav r vaidya from umednagar colony, block no m-19, flat no 517, bhuj kachchh, gujarat state, india,, i purchased online wrist watch dallon u8 bluetooth with order id no.[protected] on 18th april 2017.
                                        I received your wrist watch. But, i no want this wrist watch. I want send you return this item. Please give me refund my money. Thanks.
                                        May 23, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 21, 2017
                                        Flipkart Customer Care's response
                                        We are working on this case. Sent a mail with the resolution. Waiting for customer's reply.
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