Flipkart Complaints & Reviews

My item is not working

Received the redmi note 4 mobile from flipkart. But the adeptor inside the sealed packed box had scratches on it and seems like the old one. I want this phone to gift my father on some special occasion. So now its question of two things:-
1. Question about the creditability of flip cart about their deliverables?
2. Emotional bond between father and son was without the gift on special occasion.
When i asked about the same from sachin and buvnesh customer care people from flipkart they said.. "i am sorry", i want to say sorry to them as i have chosen the flipkart site.

When i asked i am going the miss the special occasion because of bad delivery from you guys they do not have any clue and nothing to cover.

Now i have big question.. When you guys can't value the relations, why you made the addvertisement showing the best of relations like father's day, mother's day, rakhi, dewali and etc. Indian people, wants flipkart to grow but it seems this indian company forget moral values in professional world.

Booked Lenova K6 Power mobile online in Flipkart on 29-April-2017, received mobile on 4- May-2017(5 Days after the date of booking); I have checked the mobile it was damaged product there was a thin line appearing on the screen continuously, informed flip cart for return on the same day, the technician visited immediately on the same day and confirmed that it is a manufacturing defect, and return order was cut. Till 7-May-2017 I haven't received the replacement and the promise delivery date is showing as 9-May-2017. Can Flipkart management explain me for no reason I have to wait for 9 Days + (Not received yet) to receive the ordered product and the mental agony that a customer is passed through. Stop this, it's third time it happened to me through your company.. Is there any policy to compensate for deficiency of service or the customer is deemed to suffer since he has book through flipkart please explain. This info. i am providing online just to make sure that nobody else should pay the price for using flipkart services.

Regarding Order: OD[protected] [Incident: IN[protected]]

Dear Flipkart.,
My concerned is that you had dishonoured M/s American Tourister, sending local PATTRI bag, put the logo of M/s American Tourister and cheating/ford us.
& if you think this is original bag so request you please issue a letter from M/s American Tourister staying that this particular item is part of the company..

Or otherwise its purely fake bag from LOCAL PATTRI MARKET hardly coast around Rs 300……

Order id od[protected], which was expected to be delivered on 5 may still not delivered, every time customer care gives the assurance that product will be delivered but, still not received the delivery. Courier eecutive details which was received on registered mobile no was also wrong, courier boy was on holiday as he was suffering from fever, not expected this from such a big company like flipkart

I placed order for a Lenova Mobile Phab 2 and along with I ordered for S Gripline tempered glass guard for the same phone on 3rd May 2017 (Order No. OD[protected]. The tempered glass supplied to me on 6th May was not fit for Lenova Phab 2 and it was smaller than that phone and there was no proper holes for camera etc in the tempered glasssupplied. I was cheated in this regard by saying that this was not returnable. Please attend to it immediately and send me a correct tempered glass for Lenova phab 2 mobile phone. My mobile no. [protected]. - M A Venkatakrishnan

I order a hard disk (Seagate plus slim 2 tb wired external hard disk) from flipkart before before 29 may they make a delivery after 2 day but the after i check it i found that the hard disk is corrupted and i order for replace than they sent that it will replace at 4 th may but today is 6th may and still no one comes to pick product and still i am waiting and the result is not satisfacting i call customer care but it do not anything except if give fake explanation and fake promise of it will replace later and and always say to wait for 2 to 4 day we pass your complain but after all that big talk big mess still the result is none

Yesterday I ordered 2 kurtas and shirt for amt Rs1555/-.later I get this following msg
Your order could not be completed. Refund has been initiated for payment amounting to 1555.
Here is the reference TX[protected]. For more details please check your email.
I haven't received any mail and tried numerous times on both toll free nos which says our executives are too busy. Kindly inform about the status at the earliest. Very very poor response and very disappointed.

I ordered blue star split a.c on 22nd April 2017 which was delivered to me on on 23rd April 2017. As per their website installation was suppose to happen within 2-5 days nobody called me I was calling them every day for the follow up but they kept on saying that it will be installed on 5th day i called them n they said due to system issue we will try to install it on priority but nothing happened. So I decided to return the product n get refund first their rep refused to initiate refund request when I spoke to supervisor he initiated the refund n pick up request for the product but now pick up is not catered they are giving me a run around n I have to call them every they are least bothered about their consumers it's been 13 days product is kept packed in my home . Poor experience n service I want my refund asap else I will sue flipkart for mental harassment .

Manoj singh
Order#OD[protected]
[protected]
[protected]

I bought Whirlpool 1.5 ton 5 star a.c in flip cart recently. That offer include free installation. But Whirlpool service engineer demanded 1500 from me. At that time I show the offer details etc.but he gave regressive rply to me . I loss 1500 from flip cart

I have purchased Moto G5 plus phone on 23rd of April 2017 by exchanging old phone.

The new phone was not packed properly, it contained scratches over the screen guard and it was visible that the same has been roughly used.
I used the phone for 8 days and it showed the issues of Battery Draining too fast and Heating issue while charging and at the time of talking on phone.

The replacement request was made by me on 1st May 2017 for the said product.
I have been told since that date that they have arranged the technical person visit to look into the matter of phone.
Maximum time was given 5th May but no technician visited. Now Flipkart authorities says that without technical visit they won't replace the product.
Do I need to suffer if their technical person doesn't comes for 4 days and delays the visits frequently. Now Flipkart has extended the time for technical visit and kept it 10th May.
I am just concerned that if they don't care about their customer then they should return the money if they can't serve or either they should replace the product as early as possible.

Request you to kindly help on this matter as early as possible since phone some times gets so heat that can't put the same near ear to talk.

I want that no other person shall suffer the same thing and shall not end up paying for defective product.,

The details are as per the screen shot attached with this write up.

This website is useless. whatever they say or write, they are unable to fulfill that.
I bought a Moto E3 Phone from this site in January. from that day till today I m facing a lot of problems because of this handset. I had submitted the return request for the same and their workers have kept that request on hold for months. And then a few months later they told us that the return policy of this website has been stopped and we can't do anything.
moreover, now they have stopped responding back.
Really pissed off with their products and services.

When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

My login details are as follow:

Name: tanuj garg
Phone: [protected]
Email: [protected]@y7mail.com...

It has been 18 days and i have not received my refund.
The product was picked from my house on 17th april and i have not received my refund till today. I have earlier complained many times and they are always giving me a new date for the refund, first they said the money would be refunded by 30th april and than 4th of may was a new date given by them and now they are asking me to wait for another three days.
My mobile number is [protected].

I have not placed any order in few days from now from flipkart.
And now got the delivery of a product - pressure_cooker[12100] pigeon aluminum inner lid classic 3l with invoice number f04d0dl[protected]

Email me as what went wrong at your end and then contact me at [protected] for further discussion.

I think something went wrong at your end.
Collect the consignment as soon as possible from my place.

Regards,
Arshad
[protected]

I ordered a flyers bay rock crawler 1:18 scale 4wd on 29th last month.. I got a message in my phone stating that it was out for delivery on wednesday.. At 7 in the morning (Screenshot attached)... Until now i haven't heard a word from them.. When i checked the tracking status it says it will take 7 more days (Screenshot attached)..
Last week i ordered a lenovo k6 power.. When it was on offer then also there was this same problem.....

Hi Team,

I ordered "Sony 80cm (32) HD Ready LED TV" from Flipkart on "Sun, Apr 23rd '17 7:43 PM" with the order ID "OD[protected]" . The product got delivered on "Mon, Apr 24th '17".

But the Invoice generated by Flipkart has an issue. where there is a mismatch between Serial No which is on manufacture box and on the invoice form Flipkart. I have been calling your customer case form last 10 days and fed up with service and resolution.

Could you please share the proper invoice.

We have purchased letv leco mobile from flipkart and when we approach service center for repair purpose they are not accepted to do service under warranty because of product contains duplicate touch pad, when we ask service center people to provide written statement on job sheet, they said no to give written statement and when we contact flipkart service center they are asking for job sheet

Website : www.flipkart.com
I have purchased a Lenovo Yoga Tab 3 10.1 inches and when i was ordering it online it was mentioned as voice calls are available and when i received the product voice calls are not available, i want to file a complaint on flipkart and also the seller for cheating the customers.
I have taken the screenshots of the specification which were posted on Flipkart and when I contacted them they threatened me

Sir, i recived my percl on 2 may 2017 but when i opend my box, there is nothing in the box it was empty, while your courier man was standing in front of me... I called many times to flipkart, they told me "sir give us 24 hrs plz, we resolve your problm". But its already 4 days but there is no action. I paid 5799 rupees for this 2tb hdd dard drive... Sir plz do some action. Thank you