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Flipkart Complaints & Reviews

www.flipkart.com

2.8

Updated: Aug 19, 2026

Complaints 47364

Resolved

25501

Unresolved

21863

Good! Flipkart values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Flipkart step up their efforts to fully resolve all complaints 👍

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Address: Kozhikode, Kerala

Website: flipkart

I purchase d swipe elite plus smart phone in Jan from flipkart, but i did not get the bill copy hard or soft. now i'am having a problem with my phone and for swipe support require bill copy and details of the same . So please provide the same. Name :- Anjali dev Contact No. [protected] IMEI No. [protected] [protected]
please do consider this request and process it and please give me my orders invoice receipt
with regards
Anjali Dev

Jun 21, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 21, 2017

Flipkart Customer Care's response We are sorry, we are unable to find any order details. We request you to get in touch with our toll free number [protected].

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Address: Coimbatore, Tamil Nadu, 641104

Website: Consumer complaints

Yesterday i have received an iphone.. I'm received and defective product from you.. Mic is not wroking.. I can't hear anything from rear end person.. I need an placement. Still i have 9dats replacement date.. But i can't do replacement.. Reply me soon.. Mobile getting over heat.. I need an response. My order id fmpp[protected].. I need an replacement

Jun 23, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 20, 2017

Flipkart Customer Care's response Complaint taken up internally.

Verified Support

May 22, 2017

Flipkart Customer Care's response Customer confirmed that the issue is resolved when contacted.

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Address: Mumbai City, Maharashtra, 400065

My replaced handset fsm:mobejfth4c9z2yzr titled leeco le 2 (Grey, 32gb) under order id: od[protected] which was replaced is also defective. Please replace the handset once again or refund my money.
Pl act immediately and confirm back immediately on my mobile. [protected]

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Address: Bangalore, Karnataka, 411008

Website: www.flipkart.com

I have ordered puma bag worth RS 1264.. through cash on delivery. But on he delivery date I paid money through phone pay.
When delivery boy arrived at my house I was not present and my friend again paid through debit card.
So I'm have paid two times for single order..
Please give me my money back.
My registered mobile number is
[protected]

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Address: Mumbai City, Maharashtra, 400059

For average salary earning people every rupee counts. A big gaint keeping feature like premium is ok but hampering other normal service so badly... I wanted to buy a watch for my sister, having birthday on 31th of this month, selected on from flipkart and loved it, really wanted to give that to little sister... When checked it was taking 10/12 days to deliver. If i order will come on 5th of next month damn. I checked that same watch on other sites but was exclusively available on flipkart. Disapponited with flipkart, all the other have quick delivery without being in prime or any king of membership... 'Why to pay more if i'm already buying from you' include everything in that...

Jun 24, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 21, 2017

Flipkart Customer Care's response Spoke to the customer, apologized for the inconvenience caused. Said the customer that we will take this as a feedback and make sure that it won't happen again. Closing the complaint from our side.

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Address: Mumbai City, Maharashtra, 400104

Website: www.flipkart.com

I had purchased nova trimmer in 12th june 2017. And it is not working. And i
Unable to located the service centre.. Help with it...in some days warranty
Will be void.. Before it i need solution.. Otherwise i will registered
Compliant against nova company and flipkart also to keep such product on
There website and saying warranty of 1 year n all.

Jun 23, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 22, 2017

Flipkart Customer Care's response We're sorry to hear that you're facing issue with the above product and we understand that you want us to help you regarding the same. We regret to inform you as the product was delivered to you on June 12, 2016 it has crossed the seller's 10 days replacement period. We'd like to let you know that the product is covered under 1 Year warranty. You can get in touch with the brand or authorized service center and they'll be able to help you out in the case of any product related issues. The invoice for this product can be used to avail any service at the brand's authorized service centers within the warranty period. We request you to refer the service center details mentioned below: [protected]@novamarketing.in http://www.novamarketing.in/[protected] However service center may charge you for the services in case of any physical damage. We request you to kindly check service center nearby in your vicinity to avail service by the help of the link shared above.

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Address: Bangalore, Karnataka, 143521

Website: www.flipkart.com

My name is jasmeet kaur from gurdaspur, punjab. I want to say that someone fraudly transaction money from my account via online order something in flipkart. I am also having transaction no which is [protected] which someone gave order of rs19, 999 on[protected]. And i also want to know which order is this of rs19, 999. I had also gave complaint in ssp headquarters in gurdaspur they also doing enquiry related to this. So if you are place this order then cancel it. I shall be very thankful to you.

Jasmeet kaur
Gurdaspur
M. No. [protected]

Jun 23, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 20, 2017

Flipkart Customer Care's response We are unable to find any order details. We request you to get in touch with our toll free number [protected] for more details.

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Address: 382418

Website: www.flipkart.com

As I was trying to make a purchase of redmi note 4 mobile but it denied to deliver to any place in gujarat, I had words with their customer representatives and they told that no seller is ready to deliver it in gujarat
so my quetion is that if other products including xiomi can be deliver to gujarat then why not redmi note 4.
I want clarification on that and xiomi is selling their product on flipkart then they should also have to take a note of that

Jun 21, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 20, 2017

Flipkart Customer Care's response We are unable to find any order details. We request you to get in touch with our toll free number [protected] for more details.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.flipkart.com

I ordered suit from flipkart oder id od[protected] and gave 90inr for early delivery charges but i received products 2 days late and which i asked cutomer care for refund the money they said it not the policy.

So it's means you only charge fake amount on the name of early delivery. Really it's worst now days to purchase from flipkart.

Really very disappointment this time and cutomer care support is also not good they not ready to listen.

Login id:[protected]@gmail.com
Mobile number :[protected]

Jul 6, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 22, 2017

Flipkart Customer Care's response Spoke to the customer, apologized for the inconvenience caused. He had opted for next day delivery but the product was delivered to the customer on 20th May. But our customer support denied to credit Rs. 90 in his wallet. Asked the customer if I can cancel the return and refund Rs. 90 in his wallet, he said that he has already purchased from outside. Hence, closing the complaint. Feedback taken.

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Address: Kolkata, West Bengal, 700005

Website: www.consumercomplaints.in/new_complaint

Order no. OD[protected] DATED 30/04/2017
Delivered on[protected].

The winding nob for time adjustment broken. More so the time running slow .

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Address: Chennai, Tamil Nadu, 044

Website: flipkart

MY mobile is problem but people not responding to take back, , , , i want refund

MY NUMBER [protected]

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Address: Bangalore Urban, Karnataka

Website: flipkart.com

This is my second order which is about to get cancelled. my primary phone number is not working and i had provided alternate number for the delivery gents to call however, no call from them and the address provided was located on the highway near TELK Angamaly, which any newbie could spot. These new kids want us to go to the place where they set shop and get collect it from them . Life has become too easy for them and customer service suffers . Amazon has no issue in delivering to my place and they dont even call when the come to deliver. Alas, if only mi starts to sell their phones in amazon. My tracking number is FMPP[protected] . I would appreciate if this message will make any difference.

Jun 21, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 21, 2017

Flipkart Customer Care's response We will take this as a feedback and make sure it won't happen again in future. Closing the complaint from our side.

Jun 05, 2017

Updated by Bibin sebs After the complaint they took effort to call mu wife and deliver the product. Thank you so much and I wish it hadn't come to a complaint to get things done

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Address: 560097

Website: flipkart

Hello why are you all playing with my money like this i ordered mid note 4 worth 12999 but i received micromax basic set worth 1999 and payments has been deducted from my account why are you all making our life's miserable. I am working as an hr business partner i will stop giving flipkart vouchers to my colleagues you all are fake and never tried to help me or console me regarding my order i will give police compliant if this does not get sorted out.

Jun 27, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 25, 2017

Flipkart Customer Care's response The replacement has been approved for the mentioned complaint and it will be hand to hand replacement hence case stands resolved.

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Address: 500090

Website: www.flipkart.com

I place an order in flipkart. Bought a red tape men's solid no show socks
Color: black, white, grey in flipkart, that product delivered in[protected] yesterday i opened a product cover, i am shocked that delivered product is quite opposite from mentioned in the website product. Please send the described item (Red tape no show socks) on the website, i received a very bad product. Please return this item and send a product mentioned in website.

Jun 22, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 22, 2017

Flipkart Customer Care's response We are sorry to know that you have received a different product. The seller has arranged a replacement for the item and it'll reach you by May 31, 2017 and the item originally delivered will be picked up on same date. Please keep the item along with accessories & tags ready for pickup as the wishmaster will not be able to complete the pickup in case any item is missing. Also, remember to collect the acknowledgment receipt once you hand over the product to the wishmaster. We want to assure you that additional measures are put in place so this does not happen again and we're constantly working to enhance your shopping experience. Hope you'll understand.

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Address: Pune, Maharashtra, 411061

Website: India consumer complaints forum

OD[protected]
Wrong item was delivered on 5/19/17 hence I logged in flipkart for refund but was unable to do so because order status in track status was showing shipping. I paid 400 for wrong product. I immediately called customer care the said even they are unable to check why such happened. Humble request to solve this issue at the earliest & refund my money.

Jun 23, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 22, 2017

Flipkart Customer Care's response Complaint taken up internally.

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Address: 560034

Website: Flipkart.com

I bought Zebronics bluetooth speakers, I received the product with broken seal of woofer. Same day I raised a return request, they cancelled the request after a couple pf hours of accepting it. After that same thing twice happened and finally a guy came to collect the product but on a motorcycle and said I can't carry the product because I am on a bike, I'll come tomorrow to collect it. Next day some other guy came and saying I don't have the acknowledgement slip because of that I didn't give him product and later they cancelled the request with the reason of product mismatch. After that they again cancelled my return request thrice. Now I believe that they are just trying to pass their 10 days timeline because 8 days already passed. order Id - OD[protected]

May 19, 2017

Complaint marked as Resolved

Problem Solved

Flipkart customer support has been notified about the posted complaint.

May 19, 2017

Updated by Praceen Kumar Thank You and finally flipkart has taken back the product and in next couple of days i will have my refund. Once again Thank You.

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D

daler singh173

from Mumbai, Maharashtra

May 29, 2017

Hello sir,
My name is daler singh, i recently purchase a phone (oppo F3 ) through flipkart with the tracking id of FMPC[protected]
(Oder id[protected]and i face heating issue in this phone so replace it with new phone with the tracking id FMPP[protected] and oder id OD[protected] and now am facing problem with handset due to the problem in display touch issue its not working properly as well as side lock key . For that requested to customer care for return but they rejected my request and they told me to vist service center for that problem but i got it today why i have to vist service center while i have option to return. Now, i want refund my money and take back your phone because i dont to keep it and am not happy with your service because of your cs helpline due to their non coopertaive behaviour. so please generate the return of the phone and give my money refund. and this rating belons to the phone efficency.

Daler singh
Mobi. [protected]

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Address: Bangalore, Karnataka, 380015

Website: www.flipkart.com

I ordered and purchased a Moto g5 plus mobile phone on 18th may from Flipkart during festive discount sell from 14th May to 18th May.
They said that on a use of HDFC credit card buyer will get "10% instant discount".
Even after using right eligible credit card Flipkart is saying that card number series was not eligible for a discount. How can they say this even after clearly mentioning on a website that HDFC credit card holders will get discount!!!

I called twice on Customer care and they are answering in repetitive statements what they have been taught!

Flipkart customer support has been notified about the posted complaint.

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Address: Bangalore, Karnataka, 500005

Website: www.flipkart.com

Had ordered Google Pixel with *Order ID: *OD[protected],
which was received the product on 17/05/2017 at 2:00 Pm in
Not working (dead) condition and had approached flipkart about this issue
they asked to go to service center in between I had sent a message in *CS
Flipkart Facebook * one of the executive told me send us DOA/DOP
certificate we will initiate replacement request. and now Service center
person gave me the Box with sealed condition and asked to produce the
certificate where I purchased it. but the Flip kart people are telling me stories i had written mails and made calls to CC but telling me some stories and asking me to wait for 24 hours

Jun 23, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 22, 2017

Flipkart Customer Care's response We are working on this complaint. Once we get an update from our team, we'll contact the customer.

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Address: 152026

Website: www.flipkart.com

Od[protected] this order was for the nike shoes by flipkart and i recieved the product. But the product was found to be non genuine because product id no where mentioned on bill. The number mentioned on bill is of sticker simply pasted on box by seller itself as a reference. There's no reference of nike sr. No on bill. Now flipkart blocked my flipkart account and refusing to take back product. Dispute of ₹3109.
I want my money back

Jun 23, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

May 19, 2017

Updated by Amandeep Sin Moreover there's no mention of nike india on it.

Verified Support

May 22, 2017

Flipkart Customer Care's response We'd like to let you know that your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

May 28, 2017

Updated by Amandeep Sin The response flipkart giving is nowhere related to product

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Address: Indore, Madhya Pradesh, 452012

Website: service not good payment and delivery time too much then after book product

Yesterday last night i have book BAPS Self Design, Embroidered Bollywood Silk Cotton Blend Saree (Multicolor) just 646/- only payment is also deduct account txn id- TX[protected] before 12.00 am but process is pending in your hand so i am not get offer benefit so please refund amount.

BR//
VIKRANT RAWAT
MOB NO.-[protected]
EMAIL ID-thevikrant.[protected]@gmail.com

Jun 20, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 20, 2017

Flipkart Customer Care's response We have contacted the customer and gave the info regarding the refund for the same as the order was not confirmed.

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N

nandan sah

from Delhi, Delhi

May 19, 2017

I buy voltas ac in 07apr 2017 ac is not working flipkart is not relacing the product

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