| Address: Sambalpur, Odisha, 768004 |
| Website: Flipkart.com |
Name - Anurag Das
Contact- [protected]
Email- [protected]@gmail.com
Order Id- OD[protected]
Name Of Product - Lenovo Vibe K5 Note
I ordered this product on 27th February 2017and i received this on 3rd march 2017, but the phone was having battery issue so i created a replacement of this product which took 25 days to get it to me . 28th march 2017 i got the replacement product but the touch was faulty of this product, i tried to troubleshoot shoot the problem myself but it didn't work so i again created refund of my product on 28th march itself .
But till the date 10th april 2017 pickup has not been made and i was promised on call that I will get my refund if the pickup doesn't take place before 5th april 2017. But when i complained them regarding this thing they deactivated my flipkart account and cancelled my pickup and told me that i will never get to return my product and i am bound to keep that product as they are not responsible for this. Please help me regarding this, initiate my refund or reverse pickup my mobile
May 15, 2017
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2017
Flipkart Customer Care's response As per our findings our team has provided relevant information to the customer. Closing the complaint from our side.