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Flipkart Complaints & Reviews

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Updated: Dec 9, 2025
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Flipkart reviews & complaints page 1872

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A
anshulgoyal2309
from Bhopal, Madhya Pradesh
Apr 11, 2017
Resolved
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Address: 462023
Website: www.flipkart.com

This is regarding worst service support by @flipkart support team on my flipkart account block issue which contains Rs. 4900 gift voucher. For this issue i am continuously trying to get in touch with [protected]@flipkart.com but they are not willing to revert any of my email. I always prefer flipkart just because of their customer support but in such matter how you could pull your hands also, without prior notice how could you block my account along with gift voucher.

This is really a harassment from flipkart as you are not only reverting to emails but also giving lame excuses for blocking.
I want the gift voucher refund to be processed ASAP.

UserID: [protected]@insigniawm.com
Amount: Rs. 4, 900.00
May 14, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2017
Flipkart Customer Care's response
As per our findings our team has provided relevant information to the customer. Closing the complaint from our side.
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    A
    AD DA
    from Durgapur, West Bengal
    Apr 11, 2017
    Resolved
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    Resolved

    Address: Sambalpur, Odisha, 768004
    Website: Flipkart.com

    Name - Anurag Das
    Contact- [protected]
    Email- [protected]@gmail.com
    Order Id- OD[protected]
    Name Of Product - Lenovo Vibe K5 Note
    I ordered this product on 27th February 2017and i received this on 3rd march 2017, but the phone was having battery issue so i created a replacement of this product which took 25 days to get it to me . 28th march 2017 i got the replacement product but the touch was faulty of this product, i tried to troubleshoot shoot the problem myself but it didn't work so i again created refund of my product on 28th march itself .
    But till the date 10th april 2017 pickup has not been made and i was promised on call that I will get my refund if the pickup doesn't take place before 5th april 2017. But when i complained them regarding this thing they deactivated my flipkart account and cancelled my pickup and told me that i will never get to return my product and i am bound to keep that product as they are not responsible for this. Please help me regarding this, initiate my refund or reverse pickup my mobile
    May 15, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Apr 13, 2017
    Flipkart Customer Care's response
    As per our findings our team has provided relevant information to the customer. Closing the complaint from our side.
    Kailash Ben m casava, My oder id [protected] and Ac no [protected] return my order Rs 1019 not refund my Ac, pls check

    Return And Refund Cancellation - Comment #2700556 - Image #0
    Return And Refund Cancellation - Comment #2700556 - Image #1
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      J
      jainyash431
      from Mumbai, Maharashtra
      Apr 10, 2017
      Resolved
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      Address: Mumbai City, Maharashtra, 400008
      Website: Flipkart

      Dear Sir/Mam,

      I am Yash Jain having account on your flipkart.I have purchase a product named Beetle Solid Single Breasted Party Men's Blazer it Order ID: OD[protected]. But now i m not able to return it because on my account its metioned that it is already return.I m communication regarding this problem to your concerned team since 10 march, but didn't find any solution.The thing i able to understand after talking to filpkart is a missing complaint was filed on 23 feb but it wasn't me who have filed that complaint.
      And I am not getting on what basis you have refunded him.I am a customer who have purchased the product and now i have to return it and i am having a product with its invoice and all.
      I am not getting any solution from last month, so please reply as soon as possible.
      May 16, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Apr 13, 2017
      Flipkart Customer Care's response
      As per our findings our team has provided relevant information to the customer. Closing the complaint from our side.
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        V
        Veena Tickoo
        from Delhi, Delhi
        Apr 10, 2017
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 110070
        Website: Www.flipkart.com

        Hi Team

        Myself VEENA, I purchased a Panasonic eluga phone from flipkart and my email I'd is [protected]@gmail.com...product got delivered on Monday..since then I'm calling customer care but they are not responding...I received a faulty product...its touch is not working, very slowly getting charged and battery is draining very fast..Its getting hanged every time, very slow in processing...Touch of phone is aso not working...Team is not helping..I urged to return the product for refund..however they are responding..since one week I'm calling customer care ...I have written too many mails but no one is responding...plz help
        May 21, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Apr 13, 2017
        Flipkart Customer Care's response
        Our team is working on this case. We will get back to the customer with an update on it.
        Verified Support
        Apr 18, 2017
        Flipkart Customer Care's response
        The issue was addressed and it is resolved as the refund return was initiated and it has been completed and confirmed with customer for the same.
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          S
          SSSg123456789
          from Gurgaon, Haryana
          Apr 10, 2017
          Resolved
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          Address: 110096
          Website: Flipkart.com

          Hello,
          I have purchased mobile with Order ID:OD[protected] online from flipkart. There where some issue in the hardware from day one i have bought this, display was fading, fluctuating on regular period l. I have already made a complain to flipkart as well as Le eco customer care regarding this. Flipkart refused to replace that product and now Leeco has also stopped their services .
          Flipkart has delivered me defected product and now they are denying from this.

          It a humble request to you that please look into this matter as soon as possible. It would be a great help for me.Here i m attaching snapshots ..please look into this..
          +1 photos
          May 14, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Apr 13, 2017
          Flipkart Customer Care's response
          As per our findings our team has provided relevant information to the customer. Closing the complaint from our side.
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            D
            Debjani_12
            from Kolkata, West Bengal
            Apr 10, 2017
            Resolved
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            Address: Kolkata, West Bengal, 700008
            Website: Flipkart.in

            I have received one email from flipkart on 07.04.17 that the seller has refunded &#[[#]]#8377; rs. 404.00 to my icici debit card on 24th march under the reference number : arn: 85215227083711081871777, this amount will be credited to my account in 6 business days and &#[[#]]#8377; rs. 404.00 to my icici debit card on 30th march under the reference number : arn: 85215227089712468343129. This amount will be credited to my account in 8 business days.

            They have also given me the email id of icici grievance to raise a complaint with the bank’s grievance cell. I have done that and not got any reply from my bank.

            I have not received both, the total amount of rs.808.00 till now.
            May 16, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Apr 13, 2017
            Flipkart Customer Care's response
            As per our findings our team has provided relevant information to the customer. Closing the complaint from our side.
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              T
              Timesofindia
              from Agra, Uttar Pradesh
              Apr 10, 2017
              Resolved
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              Resolved

              Address: Kolkata, West Bengal, 700014
              Website: Flipkart

              Received replacement of my Nike fission perfume today as I believed the last one was a fake one but to my dismay the same fake product was delivered to me again. 609 rs not big deal but wasted my time with you people. It would have been better if you didn't agree in the first place that a fake product was delivered and arrange for replacement than doing the same fraud again.
              May 19, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Apr 13, 2017
              Flipkart Customer Care's response
              Our team is unable to find any details of the product. We request you to contact our customer support team in our toll free number :[protected] with registered mobile number.
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                S
                sureshtambrahalli
                from Taliparamba, Kerala
                Apr 10, 2017
                Resolved
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                Address: Bellary, Karnataka

                Dear sir,
                As dated 07.04.2017 i have to purchase redmi note4 but order is not completed & my account deducted Rs. 9999.00.
                No refund in my account.
                Please refund Rs.9999.00 in my account
                Ref no. TX[protected]
                Please suggest me how i can get my deducted amount as usual.

                Regards,
                Suresh Tambrahalli
                [protected]
                Email. [protected]@gmail.com
                May 19, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Apr 18, 2017
                Flipkart Customer Care's response
                As per our findings our team has provided relevant information to the customer. Closing the complaint from our side.
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                  D
                  divyansh17
                  from Chennai, Tamil Nadu
                  Apr 10, 2017
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                  Address: Thane, Maharashtra, 421302
                  Website: FLIPKART

                  Order id :- od[protected]
                  invoice no :- f06kthr[protected]

                  i have ordered tissue womens kurti and legging set and paid its amount 499 online .

                  But today i recvied my parcel which having only kurti there legging set is missing .

                  Kindly confirm this and resend by blance order .
                  +1 photos
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                    R
                    Ranjan_Raj
                    from Delhi, Delhi
                    Apr 10, 2017
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110041
                    Website: www.flipkart.com

                    I had purchased one hearing aid from flipkart worth 899.00. On the day item was delivered, I checked and found material was of very poor quality and no benefit using this device. So I requested for return and refund.

                    Executive called me to clarify and confirmed the amount would be refunded in 5 working days. When I checked my flipkart account, then saw refund was cancelled by Flipkart without any reason.

                    Now flipkart is just making customers fool and keeping money from them just showing their return policy. I will purchase no item from flipkart now.
                    May 15, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 13, 2017
                    Flipkart Customer Care's response
                    As per our findings our team has provided relevant information to the customer. Closing the complaint from our side.
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                      S
                      sonali.kadam
                      from Mumbai, Maharashtra
                      Apr 10, 2017
                      Resolved
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                      Resolved

                      Address: Thane, Maharashtra, 400607
                      Website: www.flipkart.com

                      We buy "Vu 140cm (55) Full HD Smart LED TV" from Flipkart with No cost EMI feature from HDFC Credit Card, Still As per discussion with HDFC Card Customer care that Flipkart have converted it in loan and charging 14% interest...
                      I buy this product at "36478" and will need to Pay "38949"...

                      And when calling filpkart their is no option to raise complaint...

                      CHEATER FLIPKART

                      FlipKart is a Cheater
                      +1 photos
                      May 31, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 30, 2017
                      Flipkart Customer Care's response
                      We certainly understand concern regarding the 'No Cost EMI' interest charges and offer our sincere apologies for the confusion created. As informed earlier, we would like to reiterate that we have provided a promotional discount of Rs.2, 161/- which is the interest to be paid to bank towards the EMI facility availed. Hence, this amount has already been deducted from the product price and the final price of the product is Rs.36, 478/-, which have been paid to Flipkart by you. However, in your credit card statement, the interest amount would reflect as this No Cost EMI offer is provided from Flipkart and not the bank. Hence, you may be rest assured that the interest amount has already been subtracted in the final amount paid by you. For any further clarification on No Cost EMI you can reach us or provide us a convenient time, wherein we can reach out to you. Your kind understanding and cooperation is appreciated in this regard.
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                        P
                        Pamela Basu
                        from Hyderabad, Telangana
                        Apr 10, 2017
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                        Address: 500017
                        Website: Flipkart

                        I have ordered yetnik Bollywood plain purple-green crepe saree but I received pink green saree.After two replacement also I am getting back the wrong product.I don't want refund, pl take this matter into ur attention seriously otherwise admit that the saree is not available, unbelievable this is happening in Flipkart.My order id OD[protected], saree_AARYA 1036color is purple green.
                        +1 photos
                        May 16, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 13, 2017
                        Flipkart Customer Care's response
                        As per our findings our team has provided relevant information to the customer. Closing the complaint from our side.
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                          P
                          priyanka jeswani
                          from Jaipur, Rajasthan
                          Apr 10, 2017
                          Resolved
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                          Resolved

                          Address: 302018
                          Website: FILPKART

                          Order id - od[protected]
                          Name - priyanka jeswani
                          Product - loreal x tenso shampoo
                          I ordered this product on 17/03/2017 and receive the same on 23/03/2017. Unfortunately i was out of station for some period of time when i come back to my place and i use the product first time i didnt noticed that this is not original product because of hurry. Than i again use the shampoo i find something wrong but i take it lightly. After using it two to three time i realized that my hair got rough and dry and than i confirmed by a professional beautician about the product they confirmed the same. I brought two bottle of this shampoo because of offer but indeed i waste my money and my hair to got damage.
                          I want my money back.
                          May 15, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 13, 2017
                          Flipkart Customer Care's response
                          Our team is working on this case. We will get back to the customer with an update on it.
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                            A
                            anuragdas1643m
                            from Bhubaneshwar, Odisha
                            Apr 10, 2017
                            Resolved
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                            Resolved

                            Address: Sambalpur, Odisha, 768004
                            Website: flipkart.com

                            Name - Anurag Das
                            Contact- [protected]
                            Email- [protected]@gmail.com
                            Order Id- OD[protected]
                            Name Of Product - Lenovo Vibe K5 Note
                            I ordered this product on 27th February 2017and i received this on 3rd march 2017, but the phone was having battery issue so i created a replacement of this product which took 25 days to get it to me . 28th march 2017 i got the replacement product but the touch was faulty of this product, i tried to troubleshoot shoot the problem myself but it didn't work so i again created refund of my product on 28th march itself .
                            But till the date 10th april 2017 pickup has not been made and i was promised on call that I will get my refund if the pickup doesn't take place before 5th april 2017. But when i complained them regarding this thing they deactivated my flipkart account and cancelled my pickup and told me that i will never get to return my product and i am bound to keep that product as they are not responsible for this. Please help me regarding this just refund my amount thats all i want
                            May 11, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 10, 2017
                            Flipkart Customer Care's response
                            It has been informed to customer recent request for a replacement/refund has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
                            Dear anuragdas1643m,

                            Now a days Flipkart are doing the such kind of activities. If the customer asked Replacement / Refund for their defective purchased product means they would block the buyer and wont help them from issue. So again call them for replacement of defective product if they deny against your request means go for legal action with documentary proof which you have. But before making legal action through consumer court / RTI inform them about your move.

                            ANGURAJ
                            anuragdas1643m's [Complaint's author] reply, Apr 10, 2017
                            Done aleady . They said we cant do anything
                            Yes have filed a complaint in consumer forum regarding them .
                            Dear anuragdas1643m,

                            Go with Legal action.

                            ANGURAJ
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                              R
                              ranjith122395
                              from Gobichettipalayam, Tamil Nadu
                              Apr 9, 2017
                              Resolved
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                              Resolved

                              Address: Erode, Tamil Nadu, 638455

                              Hello Sir,
                              I have purchased lenovo A7000 in flipkart through cash on delivery of RS 9990
                              the seller gave me a used mobile with duplicate accessories and actually the product is made in India but this is named as "made in china" the flipkart dealer have cheated me through duplicate product and so many things have missed in the pack like head set, manual guide, hand set
                              how do i get the money back shall i file the case in consumer court ...
                              May 15, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 10, 2017
                              Flipkart Customer Care's response
                              Issue has been addressed.
                              Apr 11, 2017
                              Updated by ranjith122395
                              Hello sir
                              I purchased lenovo a7000-a mobile invoice number is on 8th April the product which was delivered is an used mobile and accessories were missed I file an complaint 9th April to flipkart about this problem the customer care replied that u better exchange the mobile or I'll refund the amount
                              I answered to refund it the customer care of flipkart accepted it
                              Today the delivery boy came to replace the mobile and he said the imei number is changed it is not our mobile which is delivered
                              How it is possible to change the imei number flipkart have cheated us

                              I am going to file a complaint in consumer court

                              One important thing is the imei number printed in the invoice is [protected]
                              But I got an lenovo mobiles invoice number is [protected]
                              I checked the imei number which is printed in invoice is belongs to the honor mobile
                              They cheated us ...
                              Verified Support
                              Apr 13, 2017
                              Flipkart Customer Care's response
                              Our team is working on this case. We will get back to the customer with an update on it.
                              My Lenovo vibe k5 note mobiles touch pad is not working. Please send me the my purchaseing bill as soft copy
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                                A
                                Aadrita
                                from Kolkata, West Bengal
                                Apr 9, 2017
                                Resolved
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                                Resolved

                                Address: Kolkata, West Bengal, 700057
                                Website: Flipkart

                                I wanted to buy Asus Zenfone Max through your app. but I couldn't able to buy. Even I couldn't able to log in. I have tried several times. I entered for reset password after getting verification code from my mobile. But unable to continue with reset the password. It is absolutely disgusting that I wanted to buy something but I am unable to buy because your ridiculous system. I have waisted my time due to your system.

                                Even I wanted to contact with you through telephone(toll free and without toll free), but I couldn't able to do that...Absoulutly disgusting...
                                +1 photos
                                May 14, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 13, 2017
                                Flipkart Customer Care's response
                                Our team is unable to find any details of the product. We request you to contact our customer support team in our toll free number :[protected] with registered mobile number.
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                                  pathik mandal
                                  from Kolkata, West Bengal
                                  Apr 9, 2017
                                  Resolved
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                                  Resolved

                                  Website: flipkart.com

                                  I bought a mobile through flipkart. This mobile has so many problems like over heating, Spot on screen etc. As this product is in warranty period so I go to sony India service centre and I know about the mobile. I know that this mobile is out of India(Singapore). So sony India service centre can't solve the problem of it. So I want to replace this mobile from flipkart.
                                  May 22, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 10, 2017
                                  Flipkart Customer Care's response
                                  We have taken up this case internally. We will get back to the customer with an update on it.
                                  Apr 13, 2017
                                  Updated by pathik mandal
                                  Where is the update?
                                  Verified Support
                                  Apr 13, 2017
                                  Flipkart Customer Care's response
                                  We will get in touch with you shortly as soon as we get revert from our relevant team.
                                  Why electronic items and mobiles are not available in patna? Even many things are not available in patna (800023). Snapdeal and Amazon are delivering products in my village also which is very far from city. Availability service is very poor. Products are not coming in Patna also then where it will come? You must improve your service.
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                                    dlraoeil
                                    from Muvattupuzha, Kerala
                                    Apr 8, 2017
                                    Resolved
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                                    Resolved

                                    Address: Visakhapatnam, Andhra Pradesh, 530017
                                    Website: flipkart

                                    We have placed order for bosch gbh 200 hammer drill order no. [protected].
                                    But we have received bosch gbh 200 professional hammer with sds plus.

                                    Request you to sent bosch gbh 200 hammer drill as we placed order. If it is not available please refund our amount.

                                    As the product is not fulfilling our requirement, you are requested to replace or return our money.
                                    May 15, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 13, 2017
                                    Flipkart Customer Care's response
                                    Our team is unable to find any details of the product. We request you to contact our customer support team in our toll free number :[protected] with registered mobile number.
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                                      pradeep813
                                      from Pune, Maharashtra
                                      Apr 8, 2017
                                      Resolved
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                                      Resolved

                                      Address: Aurangabad, Maharashtra, 431001

                                      Dear sir,
                                      as dated 5/4/2017 i have to purchase mobile but order is not completed & my account deducted 13, 490 two times .
                                      i am trying purchase mobile two times
                                      so there two transaction make @ please confirm my account balance.
                                      please do needful

                                      please suggest me how i can get my deducted amount in account as usual

                                      regards,
                                      SANTOSH.R.BAIRAGI
                                      May 14, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 13, 2017
                                      Flipkart Customer Care's response
                                      Our team is unable to find any details of the product. We request you to contact our customer support team in our toll free number :[protected] with registered mobile number.
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                                        ginus
                                        Apr 8, 2017
                                        Resolved
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                                        Address: Palakkad, Kerala, 678101
                                        Website: www.consumercomplaints.in/new_complaint

                                        I have ordered one mobile in flipkart (OD[protected]order id)last week.It was supposed to be delivered on april 8th 2017.but on the same day evening order is automatically cancelled by the seller.I am totally frustrated
                                        and it is ridiculous...Atleast you should have informed me at the time of order request.Now please provide me exact reason for cancellation on the delivery date.
                                        May 14, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 13, 2017
                                        Flipkart Customer Care's response
                                        Our team is working on this case. We will get back to the customer with an update on it.
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