Flipkart Complaints & Reviews

I ordered few products including micromab tab micromax canvas tab p70221 16 gb 7 inch with wi-fi+3g on 18th mar 2017. The order id is od[protected]. I got all the products in few days from fiipkart.

I got micromax tab on 21st march 2017.. I faced a problem in micromax tab which is not charged and the tab is not switched on. When i plugged into charger, it is showing 100% in 10 minutes, when i plugged out it is showing 0% and got switched off. I tried with another charger also and the tab is not charging. Hence i am not satisfied with the product and raised a return request on 27th march 2017. My wife got a call from flipkart executive on 30th march 2017 (Which is a first delay from flipkart) and he asked details of issue. My wife told about the battery problem and he told that he couldn't replace as flipkart doesn't have a replacement product. Then he asked for a account details to refund the money. But my wife told him that she will check with me and update him. That executive told that he will call tomorrow (31st march 2017) and get the bank details.

But we didnot get any call from that executive, so i called flipkart customer care number on 2nd apr 2017 and informed about the issue and other updates. Immediately i got a call from a flipkart executive (Girl) and she asked about the bank details. I have shared my bank details and she got that and told their team will respond by 4th april 2.30pm.

But till today (8th april, 2017), i didnot get any response/refund from flipkart. I have called flipkart today (8th april, 2017) and talked to one guy saying all my story and he didnot respond properly for more than 10min and call disconnected.

Then again i called flipkart and call connected to associate (Reena). Again i told all the stories to her, she told that i have to service center to repair the product since 10 days replacement warranty has been over. I told that i have raised a request in 6 days, your executive called and got the bank details, then why did you say suddenly the request can not be processed. I told her that i wanted to talk to you senior to discuss on the same. Reena told that senior is not available and asked me to call later.

The concern here is worst experience with flipkart customer care that they does not understand customer experience and pains. They are only about to close the tickets.. Very worst service.

Flipkart now a days become a worst platform to sell unquality products and cheating customers 2 out of 5 products.

I am very much disappointed with this kind of online bad experiences and not happy to buy online.

I just either want my replacement product or my money back..

I request to help at the earliest.

Fyi. I have raised return request within 6 days of delivery of the product.

Sir, I received your product 64gb memory card by Gopigeon not working.So please return my amount. Order no -[protected].carrier name-GOpigeon

Dear sir/mam, I had purchased one Lenovo battery from Flipkart which got delivered on 1st April and the same day while charging it got burst, luckily we are safe but one of our bedsheet as well as my father hand got injured. We are following for this issue with Flipkart from 2nd April and till now they have not resolved the issue. Everytime we will receive message from Flipkart as well as their delivery partner EKART which snapshot I m attaching below.they only fix the timing to receive parcel and again they only will cancel. It's happening from past 10 days. Please help me out to come out from this issue.

I have placed an order for Sukanya with order ID 0D[protected]. When I have received my order its totally different and size also big. when I called to flip kart help line no. 1 of your staff conform that they will returns that product and refund my amount. next day when I called for pick up my product that guy did't pick up my call and i got mg that its cancel.And again I called Flip kart Y my pick up was cancel Khooshi assist me the same, she ask me y I was returning that product again I have informed the same but she was saying that refund will be not applicable and they will exchange my product.If i have order S size and its was big how come you are exchange my product. Yah! I was agree that time I talk little loud, but i did't use any foul language with your staff, and even I did't shouted to her as well .you can check your call record .she was saying that if I talk continually she was cut my call. she was so rude, so arrogant .She don't know how to speak with customer.I have told her to transfer my call to manager but she answer me they are in the meeting right now and can't transfer my call so I told her to informed your manager to call me back but she directly say no they can't call me back .So this is the services your staff was providing with customer.if your customer get angry your staff should know how to handle the situation .I prefer to order with flip kart only and I suggest my frds also but if you are given this pathetic service with customer nobody can order from your website.again i called to flip kart to transfer me call to manager but Ms. Jyoti assist me, she was very heplfull. Even she apologized for the same which was happened . and she solve my problem as well. and 1 more thing plz teach that girls khooshi how to talk with customer.Thank you

Flipkart .
Received a mail from them

Dear Candidate,

It is our good pleasure to inform you that your Resume has been selected

online for our company’s direct recruitment's. The Company has selected 17

candidates for IT, Administration and Production Departments, Company urgently

requires candidates as Executives and Managers, You are selected according to

your resume in which Project you have worked. Company is recruiting the

candidates for new plant.

Thank you.

After they send me application form through mail then i filled and send them
They told me want to pay rupees 1500 for uniform charges, 5150 for medical claim, 3000 for courier charges i had paid for all

I did get any mail from them. Courier plz help me
I has paid for the amount
Got loan from my friend for job

I purchasr my new mobile i am first time to flipkart i pay money and bring the product but they was no product in side on the box they was wood peace on tha pack i shocked and call customer care and register the compline 24 hr after the sent me mail like the dealer was not accept your compline so you r fake we not give eny repale ment to you who to i proff you to its not a face sir tell us Me i pay money for u i have all proff to pay the money i no my rules you not help for me i really compailne to the consumer court you only have the power to track the mobile ...Sir track the product plz it's not a small amount don't fake me tack action immediately

The product was supposed to be delivered on 29th march but it was postponed to 3rd April and then again to 5th April and now again on 10th April. Now i am damn sure that on 10th April again they will postponed it to some other date.
The customer care executive says it has been reached to 20 Kms away from the delivery address and i dont know why it took 5 days to reach my address.
This is the worst service i have ever come across. Flipkart has to work on it.

Account Number: [protected]
Email: [protected]@gmail.com
I Ordered That Product for One of my best Friend Because they don't know how to book those Flash Sale Mobiles within Short periode of Time..

Apart from this Issue is not Regarding Canceling Order ... Issue is About Account Blocked.

I Have Rs:18750/- In my Wallet in the form of EGV
What about to This Money

Please Reopen my Account To Get My Money Back

I have given my experience which iam facing in Flipkart and wrote a review about you in playstore.Because i completely lost trust in you.Earlier i like flipkart a lot but now it had changed to worst.You don't care about customer satisfaction.Customer is completely dissappointed with the services or quality from flipkart.I bought Redmi note4 trusting flipkart but they never fulfilled my expectations.Worst phone i have ever used.This is my experience after Usage of 5 days of my mobile.You don't care about customers.I haven't received a proper Resolution till date.You have been very Reckless and took anything as granted.Customers are pillars to any business but you don't show Politeness or minimum respect to customers.Customer support is very careless.They are meant only to pass our time by giving ridiculous answers which never provide Resolution.Iam the one who felt buying Unnecessarily from Flipkart.Flipkart seems like FakeKart and you are fulfilling that tag.In any business trust is important but you don't have minimum of it.Every penny from customers pocket which he had earned may be worthless to you, but We are of lot of Values.Businees is not playing cheap tricks or cheating customers, it is type of Reaching customer.R unning an online portal is possible with everyone but Happiness of customers is very important when you serve them.Stop stealing the money of customers by sending fake, defective and useless products.It doesn't mean business.It means cheating yourself.Dont think and underestimating the customers.you are here in a position because o[censored]s.Give Better services and Answer our concerns.Dont try to manipulate the customers.Flipkart became a chain business by cheating everyone.Run with values but don't give false information and fake Terms .

I would like to bring to your notice the issue I have been facing with order number OD[protected] for purchase of Mobile MotoG5Plus. I placed the order on 29th March alongwith online payment of 17, 000 rupees. Received the delivery on 1st April. After putting the SIM in the mobile when I tried to use it I came to know that the SIM card slot is defective and I am not able to make or receive calls.

I put a replacement request on the same day, 1st April. After that on calling the customer care every time I am told that a technician will visit and approve the replacement. The technician visit has not yet happened till 7th April. Customer care is not able to provide any useful information at all. I have written muliple mails to customer care and all they say is that the issue will be resolved.

I am feeling very agitated with the fact that I have made a payment of 17, 000 rupees on 29th March. And even after 10 days I still dont have a usable product. I have been using Flipkart for many years and have made many high value purchases. But this is probably the first time I am having such a bad experience. And the worst part is that no one is able to provide any credible information or help to me.

Kal delivery boy exchange k liye mera old phone pura dekh Kar use aur paisa 11468rs le Kar Gaye.aur ekart ne mujhe delivered msg diye.uske kuch ganta baad woh delivery boy aya aur old pH de Kar bola k yeh nehi Lena hai.lcd me daag hai.bt Maine bola k Bhai ye daag pehle nehi tha.unone nehi suna.phir mera flat main woh pura jhamela scene create Kar k old pH dia aur new le Kar chale geye bhul customer care no de Kar k.fir ek dost se no le Kar customer care me baat ki.lekhin problem solve nehi huya..

I want to say that, mujhe new pH chahiye.kyu ki mera mobile pehle tuta hua nehi tha.aur mera pas proff hya ekart Ka pH delivery msg..Agar main pH nehi paya to me local ps aur consumer forum me claim karunga..
Joy Singha

R/Sir, Madam
My name is Pardeep and I have a flipkart account. As I accept that I have returned a few products but without any warning flipkart blocked my account.I am requesting Flipkart customer care that please give me one more chance but they are not helping. I also send mails regarding this but no benefit. I have a gift voucher worth Rs. 8693 either transfer this or unblock my id. as given below. I am unable to login in my account...

Flipkart services are equal to cheat. I purchased a Lenovo k5 note and It's in big trouble with OS so I request to return my product and they scheduled an engineer to visit. I didn't receive any call and message and my return request rejected I called to customer care but they told me that engineer update info that customer didn't respond on call.

flipkart is cheating with their faithful customer...

I hate flipkart

Order ID: OD[protected]

Return Request #[protected] and other request # REF # DILIP # IN[protected], i spoke to them many a times but all in vain. We have a complaint regd the battery as the charge is draining quickly and also the mobile is getting Sw/off without any notice. I am really fed up with this mobile purchase. Flipkart, please take care of your customers as we are valuable to you and also we trust you a lot. I want a return or a replacement immediately, A technician came day before yesterday and he did factory reset and asked us to use fort 2 days. But again mobile had the same problem so we called the customer care today and they say the issue is been closed stating resolved. This is not fair on your part. Please solve this immediately.

I am not able to get my invoice and I had bought this mobile six months before and I am not able to contact your executive hope you'll solve my problem soon my contract number is [protected] and [protected] . There is something wrong with the battery of my mobile phone and the mobile is still in warranty and I am not able to find the ID of my Lenovo vibe so I've given the id of another product which I bought simultaneously

Order ID: OD[protected]

I purchased a IFB TL- SDG 7.0 KG Aqua washing machine from flipkart on 2 April, 2017.
The product sent to me is defective.

1) Detergent tray is missing.
2) light bulb assembly missing.

I have provided the image and video proof regarding the same.

Image : https://www.dropbox.com/s/uhtr5gxqtihu3j6/P_20170403_174751.jpg?dl=0
https://www.dropbox.com/s/0ddfqj1k9mdrs9u/machine%20with%20missing%20components....⇄

Video : https://www.dropbox.com/s/ujfqq1v2jw1ykpe/V_20170403_175121.mp4?dl=0

A person from IFB came on 5 April, 2017 to provide the demo of the machine. Unfortunately he could't provide the demo because of this defect and told me to get the product replace.

Flipkart said they will be sending a technician on Apr 06, 2017 but no one has come.

Please resolve this serious issue and replace this product.

Now i find the reason behind your unsuccessful path, you delivery service system is totally kind o[censored]taigira peoples group . must think about it can call me if you really need to improved you . other vise after some time your sale rate will too down . your have bharmar o[censored]nprofessional employee in your company .
gourav batham
CEO, AIT-Bhopal (M.P.)
+91-[protected]

Hi, there..It's pathetic services from flipkart, I have stated all concern to their team and they had approved for replacement request and I have the confirmation mail regarding that they admitted their mistake regarding delivering empty box and agreed for replacement request, now
One thing I would like to remind you that I have never returned Any product after delivery...So how could you say this...? Say
My order I'd - OD[protected]

I am not happy with the flipkart services. it seems to be totally fake service provider. I have today purchase RedMi Note 4 It is added in to my cart and when I try to continue for payment it stopped for some second and the product become out of stock. I don't know if there is any product added into your cart how it is out of stock. I agree if the item is not added into your cart. but after adding into the cart. go for out of stock is totally rubbish. A person need some time to add payment as well as I have not get time to add payment in a few second it is going to be out of stock. I am totally disappointed. card become out of stock is not good. I waste my full day time with adding this into cart and after a few second it become empty. Now I think never go with flipkart any more. My mobile no [protected]

I ordered badminton kit in flipkart and its mentioned delivery on 30th Mar. But i didn't receive product yet. while calling customer care always getting same response will deliver by tomo before 7pm. I used to get SMS on these days mentioned like product out for delivery after 7PM i will get another message unable to deliver will try tomo. Sales executive number mentioned in SMS is not reachable too.

Order ID- OD[protected]