Flipkart Complaints & Reviews

I have registered compaint with them a few times. They themselves dont know how to solve it. One customer care executive is saying i am not eligible for the offer. Another one is saying we have escalated the issue.. I had ordered swipe elite sense 28th april 2k17. It had an offer of 300 rs cashback if ordered between 28th to 30th midnight i have ordered it on 9:47 of that night. And the executive is saying that it was available only for budget handset. Swipe elite sense is a budget handset. And i have a screenshot of the page with the offer. I am attaching it below. It has been three days.. And the customer care service of flipkart is much poor than other competing ecommerce site. Email [protected]@gmail.com

I have purchased a watch IIK collection of black lxury analog watch for men, and it has been complaint .The watch purchased on 10th April 2017.

Please resolve the issue immediate as possible
Order confirmation OD[protected]

Details
Vahid Mavungal
Neerkunnam
vandanam PO
Alappuzha
Ph: [protected]

I have purchased oppo f1s mobile on 21 of april 2017. There is some restart problem and running app issues. According to complain to flipkart a mobile engineer come and checked mobile he got fault in mobile. He said within 3days i will get new phone. After complaining a no. Of time flipkart executive are saying. Mobile engineer had not updated that mobile status. I have called to engineer he gave me a slip in that all reports was mention that fault in mobile. Now i have done no. Of call to flipkart but they are only saying wait for some tym.
They not agree to return nor refund

I recieved this product on 23rd september, 2016 for my dad. At starting it was working quite properly but after sometime it's touch got out of order. Sometimes it works and sometimes not. It does not even respond to when i touch on its screen and it starts doing operations automatically and when someone calls on it, it does not ring on one sim and it just vibrates so it also creates a great difficulty for my dad. So please give attention to my problem and get this set repaired as soon as possible by sending your workers and repair that cell phone or exchange with it a new one.

I purchased a Vu led tv 32 inch delivered to me on 29th april, the quality of the product is not good colors, brightness etc are very different in looking seems like its defective, & now flipkart executive is saying return is not possible, here I would like to mention that flipkart not advertised this policy clearly, on website its mentioned in such a manner that its not giving clear message to the customer that return is not possible, its mentioned somewhere on site but in such a manner that customer has to make some extra efforts to find it, though its mentioned in bold at several palaces FREE & EASY RETURN along with this somewhere on the sites its saying return is possible, I have given screenshots above which indicates that return is possible, why there is return tab on mobile app when return is not possible at all if return is not possible & if flipkart don't wants to misguide there customers there should be tab like "Request Technician Visit" like this, there are several such things which is like a trap on flipkart website & on app .

Now flipkart is keeping things hidden or in such a manner so that he can make customer fools & on after delivering wrong substandard products they are saying that's return is not in our policy.

I have to raise this matter in consumer court if flipkart didn't provide the refund to me for my that purchase. Even on customer care when I talked with representatives they are continuously saying that seniors are not available, they are not even wants to arrange call back from seniors, you are saying that your customer service is 24X7 then why seniors are not available if someone is not satisfied with the response given by junior representative, if in rare situation if senior is not available why you can not arrange call backs, after taking money now flipkart does not want to hear anything from the customers.

Regards

Suneet Jain.

Order ID
OD[protected]

I am waiting for a long time still the refund is not showing completed it showing Intiated please refund fast i ll take legal action against you

Maine Lenova k6 power mobile 3 din pahle flipkart SE parchse kiya hai

Mobile ka tuch kharab hai.
Hang ho raha hai
Charger heat Mar raha hai
Flipkart me technician 2 baar format kar

gya phir bhi problam aa rahi hai

Mobile change kare yaa amount refund

kare sahi ans nahi mil raha please

Tarun Lalwani

[protected]

Return

Refund

Complain on flipkart. Order id: od[protected] amount paid 7, 350 dated 17th april. Item : mobile phone samsung j2 i received a faulty product and instantly i raised the return request but till now no action is taken. Till now it is showing that "your request is being processed". Flipkart call centre confirmed me that their engineer will visit to look on my mobile but nobody called me yet. Now i want full refund, no more product from flipkart.

Dear, sir
I have purchased a sansui horijon from flipcart and i have issue so many with this, so suudenly i have complained, and have a replacement but still having same issue.receiving courier i have suddenly complain, even i have purchased a new one and i have not used this then why i have go service center, still i have gone to the servicing center and have informed mic issue but problem not resolved.they have taken 12 -15 days time to repair.so humbly request whether i have pay for new then why i have wait for repair one.so its a humbly request for newone othherwise refund amont.still i have conversion but flipcart team harshment me.please be resolve my problem
Regards
Jamuna
Mob-[protected]

Hi, I have bought Lenovo VIBE P1M mobile from Flikpart June 2016 and it is still under warrant till june 2017.

My mobile is not getting charged (infact charging slowly some 5% charging takes whole night) from last 2 months. As mobile is in still warranty, i went to Lenovo service provider today (Mobi Quest, KPHB colony, Hyderabad).

When they checked the device without opening that device, they are saying that device is little bit bend (Normal user like me cant understand that it was bend) so it doesn't comes under warranty and they rejected it by further saying if you want to repair it it takes minimum of 850 Rs and in addition to that they are saying there are chances of getting device got dead if they open it and for that they are not responsible.

I amazed when they said mobile was bend and hence it doesnt comes under warranty. When i bought mobile from flipkart, that mobile is like that only (as an end user or customer i mostly check mobile working fine or not with all given features, how can i know mobile was slightly bend and all that and which customer checks that one, do i aware of mobile design?)

So i'm writing this to flipkart how should i tackle this. It has been 10 months i bought this mobile and now i am unable to charge the battery and use it, To whom should i blame? Flipkart for giving slightly bend mobile or Lenovo who tried to unwarrant the device by means of giving silly reasons. I observed almost all the customers came to lenovo Service centre are told these silly reasons and rejecting their warranty. Many customer got in to verbal fight with Lenovo service provider. i have taken written letter from Lenovo service provider asking them to write the reason why they rejected warranty and i am attaching the same for your reference.

Service provider executive name : Mounica

Please reply on this asap

Thanks,
Sumeeth

I have ordered samsung galaxy on nxt (Od[protected] on 10/04/17. Item i have received has battery issue (Battery drains so fast), contact customer care for return but there is not return policy. I gone for replacement & received the material on 25/04/2017. Now the 2nd product has also same problem battery issue (Battery drains so fast), now they are saying to contact service center only, why i shall contact service center with new mobile phone of 04 days? They are not taking complaints nor helping only showing policies. I have paid 15800.00. (Emi) + 15 days harassment but still did not get resolution with a good items.

If i have to go to service centre with new mobile phone of 04 days then what is the reason to buy new phone. Its a common humanity

I want refund or only exchange with some another model of samsung

Kindly help me regarding this.

Kindly activate my account-
Hello sir/Mam...
M ur one of d customer who used to shop maximum from flipkart but today I was not happy wd d service provided by u as m unable to sign in into my account...
My [protected]@gmail.com...
Today I recived my order..
Wd order Id-OD[protected]...n tracking Id-FMPC[protected]..
kindly activate my account as I have to made return for d one shoe that I have ordered out of two...plz help...as m unable to sign into my account...I hv Placed an order from ds email account n now m unable to sign in...kindly check as I hv to place a return for d one shoe that I hav ordered out of two...
Regards
Nikita

Flipkart service centre and folks in that are playing game with us since last 10 days. Had purchased an AC on 9th and get installed on 10th April 2017.

Worked for few days and after that it's cooling get off, came to know after 15 days. Had raised to the service centre and they refused to help and asked to contact product company service centre.

Product company technician had came and found that its due to incorrect installation gas has evaporated thru leakage and refused to repair and asked to contact flipkart service Centre only.

Last 10 days suffering to get repaired and none of them are ready to repair just lifting here and there.

Sir, i have recd. On 24/04/2017 in after noon. Under the impression of suitable for operation of 4g but found it is not suitable for same. It is requested to you kindly replace it with 4g support any same or higher rates mobile i accepting if any different arise. Thanks for your cooperation

I was ordered one item through flipkart as per terms and conditions its delivery date is also expired. Still i dint get my ordered item. please help me how to approach. Please take action on this issue and advised to don't repeat such type of problems for customer because we suffer so much not able to approach to higher level.

Please solve the issue and give instructions to deliver the ordered item as soon as possible.


Regards,
Satheesh
[protected]

I've placed order Redmi Note4 last 2 times, They simply cancel order due Pincode - Address mismatch. After order inform to Customer care and send email to Flipkart make sure order should be delivered. They told it will be delivered. Pin code address is matching perfectly as per Indian Postal then how they will cancel order without calling to customer and confirm the address. Eventhough I have told ask them to call, I will go and collect order but they said "nothing can be done about it". Need to place order again.

This is happen second time.

Order Details
Order ID
OD[protected] item)
Order Date
Wed, Apr 26th '17 12:00 PM

Item has been shipped.Ekart Logistics - FMPP[protected]
Sat, 29th Apr 7:24 am Vadodara Out of delivery area (Pincode-Address mismatch)
Sat, 29th Apr 3:54 am Vadodara Received at Akota Hub
Fri, 28th Apr 10:25 pm Vadodara Dispatched to Akota Hub
Fri, 28th Apr 3:53 pm Ahmedabad Received at Ahmedabad Sort Facility
Fri, 28th Apr 12:33 am Ahmedabad Dispatched to Ahmedabad Sort Facility
Thu, 27th Apr 6:26 pm Bengaluru Received at MotherHub_BLR
Thu, 27th Apr 5:13 pm Bengaluru Dispatched to MotherHub_BLR
Thu, 27th Apr 5:07 pm Bengaluru Received at Hoskote Sort facility
Thu, 27th Apr 5:06 pm Bengaluru Shipment in-scanned at Hoskote Sort facility
Thu, 27th Apr 5:06 pm Bengaluru Dispatched to Hoskote Sort facility
Sat, 29th Apr 7:24 am Vadodara Shipment has reached the hub nearest to you.

Order DetailsAddressManage OrderOrder ID
OD[protected] item)
Order Date
Wed, Apr 19th '17 12:02 PM
Amount Paid
₹10, 999through Credit card

Sat, 22nd Apr 4:58 pm Ahmedabad Dispatched to Ahmedabad Sort Facility
Sat, 22nd Apr 2:48 pm Vadodara Received at Akota Hub
Sat, 22nd Apr 9:43 am Vadodara Out of delivery area (Pincode-Address mismatch)
Sat, 22nd Apr 5:34 am Vadodara Received at Akota Hub
Fri, 21st Apr 10:22 pm Vadodara Dispatched to Akota Hub

I added redmi note 4 mobile in my cart yesterday sale on 28th april 2017 at 12 noon and when i clicked on to payment, it started showing me out of stock. Now my question is how can some item goes out of stock when it's already been added to cart? Either one cannot add item in cart or if it's added in cart, it should not go out of stock. Why the website is giving an option to add "out of stock" items into cart?

Order date 2442017 delivery date 2842017.. While courier unboxed product was damaged power. Powewas broken.. Complain was logged, bad service no proper response by customer care service either... Would strongly recommend with no more deals with flipkart &request to please initiate refund amount on utmost priority otherwise would refer for legal proceedings.. Order done by [protected]

I have ordered stealodeal 4 pc blue wallet. This has contain a whole product consisting four wallets of blue colour but I've received only two pieces and that of different colours i.e. black and marroon. Kindly console the problem. I am strictly disappointed by the ill service system of your online shopping hub. Kindly either refund or replace the product.
There is a misconception between the order I've placed and the product I received today.
Grant my complain and heal the problem.

Today im expected metriel not yet received utill now

Order id
Od[protected] item)
Order date mon, apr 24th '17 10:16 pm