Flipkart Complaints & Reviews

I bought a mobile phone from Flipkart. on 10.04.2017, but they didn't send me any soft copy of the bill, I purchased videocon Videocon Bazoomba 5 V2RA of rs. 1195, and I paid through debit card, but I didn't receive any copy of bill yet. do something.
sort out my problem as soon as possible,
I ordered this phone which I mentioned above in name of SYED ZAKI AKBAR, ADDRESS: I-217, paharpur road, opposite p.son cinema, Kolkata 700024, near Aftab nursing home
Kolkata, West Bengal - 700024, with phone no. [protected]

I have received a feather baby bath from flipkart on friday. As i opened it was damaged and is different from how it looks while purchasing the product. I received the product damaged and has scretches al over his body... When i contact them they said they will exchange the pdoduct and then msg came that seller is not able to provide the exchanged product. Neither they are exchanging it nor refunding my money.

Order ID:OD[protected].
I ordered a Bacca Bucci boot on April 1st. And received on April 11th. Wrong size received after 12 days of delayed delivery. I ordered Size 9 Received size 8.How can we trust ur services.I dont have the time to return.It is for urgent purpose.I booked lot of products from your sitr. I lost my money and time also.Its a pathetic service from your side. Cheating with a smile face.

I tried to make payment of ₹11549 to flipcart on 5 april using my debit card.
I received single OTP on my number but when i entered it then my account was debited twice for the transaction.
After that i contracted hdfc bank regarding the issue but they said that amount has been transferred to flipcart successfully.
After that i called flipcart and they promised to solve this case within 24 hours but a week has been passed but still flipcart is saying that issue will take 24 more hours and are falsely promising me.
I request you to please solve my issue otherwise i will be forced to take a legal action.
Registered no. - [protected]

Order Id:OD[protected]
this product(mobile) has lots of issues in it.I raised return request on the next day of I received the product itself.Executive told me that only replacement is possible.I agreed.When I call after 2days, again executive frm flipkart said that from the seller side itself they cancelled replacement option.only return is possible.even i agreed for that. In ease of doing return, i provided my account details.and person confirmed of vocally for return of the product.
still nobody didnt come to pick up the product, again i called to flipkart. this time they said that they cancelled the return now. and replacement s activated. and the same person advised me to cancel the replacement request that moment. so that i will be avail of the return of the product.
Finally, today when i call and ask, very good irresponsible executive says that both the options are unavailable for me. so if I want i need to go service center of the product which I bought and do it by myself.
when I call second time in the same day today, one more executive says my product will be avail for replacement after 4days. so again I need to call them back on 15th April.

What is the solution for this?
Why each person is giving different information?
its loss of my money and my time.
I need right answer from the flipkart team and also need my money to be refunded

I ordered Envent livetune wireless earphone on 8 Apr 17, i got it next day but it was defective and accessories were missing from the box, i ordered replacement nd i got the replacement next day but again the earphone was broken and accessories as mentioned in the label were missing... finally i requested refund... This incident clearly indicates that Shreyas Pvt Ltd is not bothered about customer even when they replaced the product... STRICT ACTION MUST BE TAKEN AGAINST THE DEFAULTERS bcoz just coz of their negligence and Unprofessionalism i had to suffer lot of inconvenience...
Such companies license should be seized coz they spoil the name of Flipkart.

I request acknowledgement from Flipkart regarding the action taken for my complaint against shreyas pvt ltd, nashik.

Gulshan Kumar,
[protected],
Email: [protected]@gmail.com

This is regarding worst service support by @flipkart support team on my flipkart account block issue which contains Rs. 4900 gift voucher. For this issue i am continuously trying to get in touch with [protected]@flipkart.com but they are not willing to revert any of my email. I always prefer flipkart just because of their customer support but in such matter how you could pull your hands also, without prior notice how could you block my account along with gift voucher.

This is really a harassment from flipkart as you are not only reverting to emails but also giving lame excuses for blocking.
I want the gift voucher refund to be processed ASAP.

UserID: [protected]@insigniawm.com
Amount: Rs. 4, 900.00

Name - Anurag Das
Contact- [protected]
Email- [protected]@gmail.com
Order Id- OD[protected]
Name Of Product - Lenovo Vibe K5 Note
I ordered this product on 27th February 2017and i received this on 3rd march 2017, but the phone was having battery issue so i created a replacement of this product which took 25 days to get it to me . 28th march 2017 i got the replacement product but the touch was faulty of this product, i tried to troubleshoot shoot the problem myself but it didn't work so i again created refund of my product on 28th march itself .
But till the date 10th april 2017 pickup has not been made and i was promised on call that I will get my refund if the pickup doesn't take place before 5th april 2017. But when i complained them regarding this thing they deactivated my flipkart account and cancelled my pickup and told me that i will never get to return my product and i am bound to keep that product as they are not responsible for this. Please help me regarding this, initiate my refund or reverse pickup my mobile

Dear Sir/Mam,

I am Yash Jain having account on your flipkart.I have purchase a product named Beetle Solid Single Breasted Party Men's Blazer it Order ID: OD[protected]. But now i m not able to return it because on my account its metioned that it is already return.I m communication regarding this problem to your concerned team since 10 march, but didn't find any solution.The thing i able to understand after talking to filpkart is a missing complaint was filed on 23 feb but it wasn't me who have filed that complaint.
And I am not getting on what basis you have refunded him.I am a customer who have purchased the product and now i have to return it and i am having a product with its invoice and all.
I am not getting any solution from last month, so please reply as soon as possible.

Hi Team

Myself VEENA, I purchased a Panasonic eluga phone from flipkart and my email I'd is [protected]@gmail.com...product got delivered on Monday..since then I'm calling customer care but they are not responding...I received a faulty product...its touch is not working, very slowly getting charged and battery is draining very fast..Its getting hanged every time, very slow in processing...Touch of phone is aso not working...Team is not helping..I urged to return the product for refund..however they are responding..since one week I'm calling customer care ...I have written too many mails but no one is responding...plz help

Hello,
I have purchased mobile with Order ID:OD[protected] online from flipkart. There where some issue in the hardware from day one i have bought this, display was fading, fluctuating on regular period l. I have already made a complain to flipkart as well as Le eco customer care regarding this. Flipkart refused to replace that product and now Leeco has also stopped their services .
Flipkart has delivered me defected product and now they are denying from this.

It a humble request to you that please look into this matter as soon as possible. It would be a great help for me.Here i m attaching snapshots ..please look into this..

I have received one email from flipkart on 07.04.17 that the seller has refunded &#[[#]]#8377; rs. 404.00 to my icici debit card on 24th march under the reference number : arn: 85215227083711081871777, this amount will be credited to my account in 6 business days and &#[[#]]#8377; rs. 404.00 to my icici debit card on 30th march under the reference number : arn: 85215227089712468343129. This amount will be credited to my account in 8 business days.

They have also given me the email id of icici grievance to raise a complaint with the bank’s grievance cell. I have done that and not got any reply from my bank.

I have not received both, the total amount of rs.808.00 till now.

Received replacement of my Nike fission perfume today as I believed the last one was a fake one but to my dismay the same fake product was delivered to me again. 609 rs not big deal but wasted my time with you people. It would have been better if you didn't agree in the first place that a fake product was delivered and arrange for replacement than doing the same fraud again.

Dear sir,
As dated 07.04.2017 i have to purchase redmi note4 but order is not completed & my account deducted Rs. 9999.00.
No refund in my account.
Please refund Rs.9999.00 in my account
Ref no. TX[protected]
Please suggest me how i can get my deducted amount as usual.

Regards,
Suresh Tambrahalli
[protected]
Email. [protected]@gmail.com

Order id :- od[protected]
invoice no :- f06kthr[protected]

i have ordered tissue womens kurti and legging set and paid its amount 499 online .

But today i recvied my parcel which having only kurti there legging set is missing .

Kindly confirm this and resend by blance order .

I had purchased one hearing aid from flipkart worth 899.00. On the day item was delivered, I checked and found material was of very poor quality and no benefit using this device. So I requested for return and refund.

Executive called me to clarify and confirmed the amount would be refunded in 5 working days. When I checked my flipkart account, then saw refund was cancelled by Flipkart without any reason.

Now flipkart is just making customers fool and keeping money from them just showing their return policy. I will purchase no item from flipkart now.

We buy "Vu 140cm (55) Full HD Smart LED TV" from Flipkart with No cost EMI feature from HDFC Credit Card, Still As per discussion with HDFC Card Customer care that Flipkart have converted it in loan and charging 14% interest...
I buy this product at "36478" and will need to Pay "38949"...

And when calling filpkart their is no option to raise complaint...

CHEATER FLIPKART

FlipKart is a Cheater

I have ordered yetnik Bollywood plain purple-green crepe saree but I received pink green saree.After two replacement also I am getting back the wrong product.I don't want refund, pl take this matter into ur attention seriously otherwise admit that the saree is not available, unbelievable this is happening in Flipkart.My order id OD[protected], saree_AARYA 1036color is purple green.

Order id - od[protected]
Name - priyanka jeswani
Product - loreal x tenso shampoo
I ordered this product on 17/03/2017 and receive the same on 23/03/2017. Unfortunately i was out of station for some period of time when i come back to my place and i use the product first time i didnt noticed that this is not original product because of hurry. Than i again use the shampoo i find something wrong but i take it lightly. After using it two to three time i realized that my hair got rough and dry and than i confirmed by a professional beautician about the product they confirmed the same. I brought two bottle of this shampoo because of offer but indeed i waste my money and my hair to got damage.
I want my money back.

Name - Anurag Das
Contact- [protected]
Email- [protected]@gmail.com
Order Id- OD[protected]
Name Of Product - Lenovo Vibe K5 Note
I ordered this product on 27th February 2017and i received this on 3rd march 2017, but the phone was having battery issue so i created a replacement of this product which took 25 days to get it to me . 28th march 2017 i got the replacement product but the touch was faulty of this product, i tried to troubleshoot shoot the problem myself but it didn't work so i again created refund of my product on 28th march itself .
But till the date 10th april 2017 pickup has not been made and i was promised on call that I will get my refund if the pickup doesn't take place before 5th april 2017. But when i complained them regarding this thing they deactivated my flipkart account and cancelled my pickup and told me that i will never get to return my product and i am bound to keep that product as they are not responsible for this. Please help me regarding this just refund my amount thats all i want