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Flipkart Complaints & Reviews

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Updated: Dec 9, 2025
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Flipkart reviews & complaints page 1875

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B
BubuK
from Pune, Maharashtra
Apr 3, 2017
Resolved
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Address: 603103
Website: www.flipkart.com

I got damaged SanSui AC product from the day It Got Installed Some Huge sound coming from it. Then I called Flipkart customer care on 26/03/2017 and raised a request for Refund.
As Flipkart Customer care informed technician(Karan) came and checked and certified as it damaged peace. After that I got call from Murthu technician on 1/04/2017 took Ac from my home after that no update from either from technician or flipkart customer cares. On the day Murthu technician took AC, He didn’t give any Acknowledgement also.
Really I'm unhappy with your service. I don't want damaged product already AC taken from my home. Could you please refund my amount ASAP?
May 8, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 05, 2017
Flipkart Customer Care's response
Our team is working on this case internally.
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    G
    gudurulak
    from Hyderabad, Telangana
    Apr 3, 2017
    Resolved
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    Resolved

    Address: Hyderabad, Andhra Pradesh, 500013
    Website: www.flipkart.com

    I hv received mobile on flipkart OD[protected] but ph s having overheating issue I given complaint but problem is not getting resolve service engineer come to home and he updated in d system there s no issue hos name is KL sravankumar I spoke to flipkart customer care executive regarding the issue but they didn't liste my words my ph [protected] pls do the needful They r denied to change the phone
    May 8, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Apr 05, 2017
    Flipkart Customer Care's response
    The defective issue was found in the technician visit hence replacement request was approved and the product will be delivered or or before 10th April 2017.
    I have ordered LG 6.2 kg Fully Automatic Top Load Washing Machine (T72CMG22P) on 26th march 2017 . Money have been deducted from my bank a/c but on flipkart order page order is not place. pls do needful, either refund the money or else place the order.
    LOG IN ID - [protected]@gmail.com
    ph- [protected]

    Regards
    Abin
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      Y
      yogeshbrasal
      from Parli Vaijnath, Maharashtra
      Apr 3, 2017
      Resolved
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      Resolved

      Address: Ahmednagar, Maharashtra, 414001
      Website: www.flipkart.com

      I have purchased a mobile of company brand Micromax E485 on 15/02/2017. I received it on 17/02/2017. But from the first day, it is observed that the mobile you have sent has continuously become hot. Its total body temperature increases up to 43-degree celsius and mobile itself warns us that temperature is increasing and stop using it. As u supplied defected product to us we want to replace it.

      It is your responsibility that the product should not harm us.
      To maintain your reliability please do the needful.
      May 11, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Apr 05, 2017
      Flipkart Customer Care's response
      Hi Team,

      We are unable to find order detail or register contact number for given complaint.

      We request you to get in touch with our customer care team on below detail.

      We're available 24 hours a day.

      [protected] or[protected]

      Email :- [protected]@flipkart.com
      Dear sir,
      My order for Glasgow tempered glass for redmi note 4 done on[protected] was not placed even after the amount is debited from my account. Please do needful for the same . please let me know what should I do in this matter . should I wait or should I submit a complaint towards the bank.
      Sir
      There is no size7 of adidas neo advantage sneakers.please add size7 of this product .please take this complaint as a request
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        G
        gauravsinghrawat
        from Bengaluru, Karnataka
        Apr 4, 2017
        Resolved
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        Address: 560058

        I brought a apple mobile on 12 october 2016 and my earphone is not working i tried to call customer care but no respond plz help me out asap!!
        And i habe 6 month warrantee of my earphone i tried to call custome care but all the time they were bissy please solve my issue asap

        Order id: od[protected]
        Name: gaurav singh rawat
        Mobile no.: [protected]
        May 8, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Apr 05, 2017
        Flipkart Customer Care's response
        Customer has to visit the brand service center to claim warranty.
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          S
          saurabhsam
          from Karanja, Maharashtra
          Apr 3, 2017
          Resolved
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          Address: Pune, Maharashtra, 410507

          Helloo,
          I would like to inform you that day by day your service is becoming worst than ever. Please find below the status of shipment below, where you can find that Shipments are coming from Mumbai and the same shipment reached to Pune on 25th of March 17 but I am still waiting for the parcel.. Horrible experience with Ekart logistics.. I never recommend anybody to make any bussiness with you guys...

          Apart from this what I got your number from your website and other portals is out of service, what the hell you guys here for.. Please stop your BS services..
          +2 photos
          May 20, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Apr 18, 2017
          Flipkart Customer Care's response
          We are sorry for the inconvenience caused. We are taking this as a feedback and will make sure that it will not happen in future.
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            A
            amitwa24
            from Mumbai, Maharashtra
            Apr 3, 2017
            Resolved
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            Resolved

            Address: Ranga Reddy, Andhra Pradesh, 500019
            Website: www.flipkart.com

            This is regarding my below order:

            Order ID: OD[protected]
            Sansui 1.5 Ton 5 Star Split AC White
            Cost: 23479
            Ordered on 23th March 1:35 pm

            I was suppose to get the order delivered by 29th March, however flipkart's delivery parter : Gati courier failed to deliver it to correct Address (Gondia, MH) and took it to (Bhandara, MH). To my surprise when I received cancellation message on 31st March 2017. I had called to Gati and they promised they will get it delivered then I called to flipkart and they opened INC # Flipkart Customer Service for IN[protected]​6 and promised that backend team will look into this and assured that product will get delivered by 4th april. I was keep following and keep hearing Sorry and next is promise to get this delivered.
            email from flipkart:
            Dear Customer,

            We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 04 Apr, 1:30 PM.

            Thanks,
            Flipkart Customer Support

            Even we called flipkart and update that we will go and pickup the order though it was 120 km was away from home and they promised that we don’t need to go they will get this delivered. This promise were never kept and they never called back to tell the status. Simply saying sorry and keep telling that my money will be refunded, now holding my money for 15-16 days and returning. May be new way of making money that flipkart found. It is very easy for them to keep blaming the delivery partner however degrading quality is owned by them. I am looking for resolution here so no more can be fooled by them.
            +2 photos
            May 7, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Apr 05, 2017
            Flipkart Customer Care's response
            Issue has been addressed the order was cancelled from the courier partner, customer asked for the compensation and request cannot be accepted .
            I have ordered LG 6.2 kg Fully Automatic Top Load Washing Machine (T72CMG22P) on 26th march 2017 . Money have been deducted from my bank a/c but on flipkart order page order is not place. pls do needful, either refund the money or else place the order.
            LOG IN ID - [protected]@gmail.com
            ph- [protected]

            Regards
            Abin
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              S
              sooraj armor
              from Mysore, Karnataka
              Apr 3, 2017
              Resolved
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              Address: Bangalore, Karnataka, 67001
              Website: Flipkart and E-kart

              I order a redmi note 4 on march 29 from my flipkart account [protected]@gmail.com. It comes out of delivery on april 1. I didn't buy the product till 3 pm but i received a message it is delivered. I called the flipkart customer service and complaint they told you can purchase in next week the delivery person give that item to another one. So i didn't get the item on time i need my mobile.
              +1 photos
              May 5, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Apr 04, 2017
              Flipkart Customer Care's response
              Product has been delivered to customer and the same has been confirmed with the customer from the internal team.
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                N
                NIKHIL D NAIR
                from Bengaluru, Karnataka
                Apr 2, 2017
                Resolved
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                Resolved

                Address: 680741
                Website: Flipkart.Com

                Sir,
                Am cheated and i loss my 4days salary due to flipkart wrong delivery information... From 28march to 1 april i took leave my company for the wrong product delivery information sent from flipkart and ekart (Flipkart courier partner).. Both team sent sms and mails to my mobile that the item will deliver on 28 march... It repeats on the next 3 days... Till now i didnt get my product.. I lost my 4 days salary which around 4000.. Flipkart is the reason for that loss.. They were cheated me.. I asked them to provide courier company detail and courier executive details.. They didn't provide anything.. So pls look in to this issue and force them to provide my loss salary.. Am attaching some sms which they sent to me... So pls do necessary..
                +3 photos
                May 5, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Apr 04, 2017
                Flipkart Customer Care's response
                Order stands cancelled, request customer to place a fresh order for the same.
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                  M
                  Mruna
                  from Mumbai, Maharashtra
                  Apr 2, 2017
                  Resolved
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                  Resolved

                  Address: 412301
                  Website: Www.flipkart.com

                  Name namrata koalte
                  Address-at post saswad, tal purandhar dist pune 412301
                  Order no-fmpp[protected]

                  Reason-delivery delay.
                  Delivery boy askd to collect my parsal from his office. He is not ready to deliver my product at my home. And also he is telling so many lies. He is really giving me bloody reasons.. Really very disappointed. Still i didnt recieved my tops. And from now i will think twice before buying any product from flipcart. Very bad service. Not gonna buy any products.
                  May 8, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Apr 02, 2017
                  Updated by Mruna
                  Delivery delay.and delivery boy askd to collect my parsal from his office.he is not ready to deliver my product at my home.and also he is telling so many lies.really very disappointed.still i didnt recieved my tops.and from now i will think twice before buying any product from flipcart.
                  Verified Support
                  Apr 04, 2017
                  Flipkart Customer Care's response
                  We have been coordinating with the team internally to arrange the delivery at the earliest and followup will be done till closure.
                  Verified Support
                  Apr 05, 2017
                  Flipkart Customer Care's response
                  The products has been delivered to customer and same has been reflecting in the tracking page.
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                    K
                    kv143
                    from Bengaluru, Karnataka
                    Apr 2, 2017
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka, 500070
                    Website: WWW.FLIPKART.COM

                    My mobile number is [protected]

                    Email [protected]@gmail.com

                    Order ID: OD[protected]

                    Tracking ID: FMPP[protected]

                    Refund ID:92865619

                    I booked samsung galaxy on nxt mobile on 30/03/2017

                    approximate delivery date is 01/04/2017

                    by mistake it is wrongly cancelled. Product is near to me even though they are not ready to give my product yet cancelled

                    it is refunded till date iam not recived any money

                    as early as possible give money or product

                    it is humble request

                    otherwise i will complaint against flipkart

                    refund immeadiately
                    May 8, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 04, 2017
                    Flipkart Customer Care's response
                    The refund has been completed for the mentioned order as the order was cancelled from the customer end.
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                      N
                      Navneet Ji
                      from Gorakhpur, Uttar Pradesh
                      Apr 2, 2017
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110046
                      Website: consumercomplaints.in

                      Greeting of the day...
                      I ordered LYF Water 10 (16 GB) which was cash on delivery but when I got my product the product is defective like display is not working properly, charger is not working, sometimes touch also not working literally it's so irritating I am not satisfied with your servicing because your product delivery was also delay by two days.
                      What is wrong with you guys I have no so much time that I wait for your product now so I have decided I am not interested in your any kind of product I want my many as soon as possible if you deliver any product I will not receive just refund my amount thank you.

                      Order ID:OD[protected]
                      Ragistered Number:[protected]
                      Registered email id:[protected]@gmail.com
                      May 5, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 04, 2017
                      Flipkart Customer Care's response
                      Replacement has been approved and the same will be delivered on or before 6th Apr 2017.
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                        P
                        PREM TANWAR
                        from Bissau, Rajasthan
                        Apr 2, 2017
                        Resolved
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                        Resolved

                        Website: Www.flipkart. com

                        Dear sir.. I ordered hp laptop from flipkart order successfully placed and also payment done.. I purchased order at discount price 24990 after 6 days company said that your pin code area not matched for delivery.. Which is not possible because i purchased many product from flipkart on this address and successfully i received also.. But this product not received. Company cancel my order without give me proper reason and now laptop price on 28000.. Without discount.. What i do sir...
                        +3 photos
                        Apr 2, 2017
                        Complaint marked as Resolved 
                        I talk to customers care via telephonic and emails but not satisfactory answer by flipkart.. He every time said that your area pin not cover this product.. But this is not mention that time of order..and company cancel my order without any proper reason.. Flipkart support email. [email protected]
                        Flipkart customer support has been notified about the posted complaint.
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                          A
                          Attuull
                          from Bengaluru, Karnataka
                          Apr 1, 2017
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                          Address: 560100
                          Website: www.flipkart.com

                          Flipkart is a cheater delivering empty boxes.

                          I want my refund

                          Order Id:
                          OD[protected]
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                            A
                            amit jain1
                            from Mundi, Madhya Pradesh
                            Apr 1, 2017
                            Resolved
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                            Resolved

                            Address: Indore, Madhya Pradesh, 452001
                            Website: FLIPKART.COM

                            Dear sir
                            This is second time that i recived another item that i had order kotion headphone of price rs 1540 and i recived china hadphone instaed of kotion bluetooth headset
                            This is a wrong practice from flipkart

                            I had request for repalcement
                            But comapny is not agree for replacement
                            My order no is od[protected]
                            Date 20 march 2017

                            O kindly provide me replace ment for the product
                            But right product kotion headphone from flipkart
                            May 17, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Apr 03, 2017
                            Updated by amit jain1
                            sir
                            whats is the current status of my compalint
                            please repl
                            Verified Support
                            Apr 04, 2017
                            Flipkart Customer Care's response
                            Spoke to the customer and said that the product is not available with the seller but we will replace the whole amount paid by the customer. Resolution given by us. Closing the complaint from our side.
                            Apr 10, 2017
                            Updated by amit jain1
                            dear sir
                            please reply for mail compalint 'product is already listed in flipkart catgary list and its online available
                            but flipkart is not ready to give replacemant
                            so kindly help me in this online crime fraud of customer
                            as a customer i am looking for u for solution

                            please
                            Apr 10, 2017
                            Updated by amit jain1
                            flipkart customer care is assiting me for refund and please susggst method for that i can claim my money and headphone
                            did i will go for legal case
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                              vaishaliarora
                              from Aurangabad, Maharashtra
                              Apr 1, 2017
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka
                              Website: www.flipkart.com

                              We bought a game on 18th December through Flipkart (Order No : OD[protected]. The piece turned out to be defective and we asked for a replacement. The third-party seller would ask for 20-30 days for replacement and cancel replacement in the last week. This has happened twice.

                              We wrote to Flipkart in February for a refund - clearly informing them via email that the refund is to sent to our bank account as the credit card had expired in January 2017. They agreed but have refunded the money to the defunct credit card.

                              Refund amount is Rs. 2484.

                              Their customer service executive is never available when we try to contact them on toll free number. Last when we talked to him, he was very unsupportive and passed the ball in our court.
                              +1 photos
                              May 6, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 05, 2017
                              Flipkart Customer Care's response
                              The request for the refund was taken as the customer card is blocked and the refund was triggered to customer bank details provided.
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                                PRANAY MAJI
                                from Ranchi, Jharkhand
                                Apr 1, 2017
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                                Address: 560068
                                Website: www.flipkart.com

                                I have ordered moto m mobile from flipkart, and make payment form my debit card. then i cancell the order on the same day. flipkart customer care told me that i will get my money with in 6 business day, but till now i am not getting, 6 business days have over.
                                Apr 01, 2017
                                Updated by PRANAY MAJI
                                i have called so many times in flipkart customer care, they told me to contact with the bank, but bank helpline told me to contact with flipkart care, totally fade up.
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                                  Tejaswipalasamkar
                                  from Mumbai, Maharashtra
                                  Apr 1, 2017
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 400070

                                  I am purchase lenovo k6 power from flipkart but after two month used mobile is overheating then i checked from service center. They said your mobile internally damaged if you want repair then you will have to pay 6000 rupees. Your mobile already received in damage condition. This phone have inbuild battery so how it damage? It's damage from your side please replace my phone other wise i will complaint to consumer redressal forum. My order no. Od[protected] and email id [protected]@gmail.com
                                  +1 photos
                                  Apr 2, 2017
                                  Complaint marked as Resolved 
                                  Plz replace my mobile urgent basis .If not received then I will complaint to consumer forum court
                                  Flipkart customer support has been notified about the posted complaint.
                                  Apr 01, 2017
                                  Updated by Tejaswipalasamkar
                                  Still not resolved but status showing resolved
                                  Flipkart — Damage mobile received Lenovo k6power

                                  1 Review
                                  Te Tejaswipalasamkar on Apr 1, 2017
                                  Mark as Resolved
                                  Order ID: OD[protected]

                                  I am purchase lenovo k6 power from flipkart but after two month used mobile is overheating then I checked from service center .They said your mobile internally damaged if you want repair then you will have to pay 6000 rupees .Your mobile already received in damage condition.this phone have inbuild battery so how it damage? It's damage from your side please replace my phone other wise I will complaint to consumer redressal forum. My order no.OD[protected] AND email id [protected]@gmail.com

                                  Apr 04, 2017
                                  Updated by Tejaswipalasamkar
                                  Please replace my mobile urgently.internaly damage mobile provided.
                                  Verified Support
                                  Apr 05, 2017
                                  Flipkart Customer Care's response
                                  For any kind of physical damage issue customer has to get service from brand as the physical damage issue cant be claimed under free warranty.
                                  Hello I m nadira Ahmad a lawyer I purchase Lenovo k6 power and after using it one day ifound that it's camera is worse and the phone already have around 300 photos of someone who already used tis phone initially the Flipkart providers sold me a used worse phone it's a froud site they gave me a worse used phone in packed condition so that we can't blame them they are the worse online providers I have ever seen I usually use Amazon and they are best online sellers I requested Flipkart to refund my money I don't believe in them anymore on Monday I file case against them worst worst worst and froud sellers
                                  Ye to new packing me old products sell kr rhe hain intact it's touch not working properly and phone started hanging in one half day yuk bkwas everyone should file case against Flipkart who all want to file case plz contact me
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                                    Vipin24chauhan
                                    from Bhubaneshwar, Odisha
                                    Apr 1, 2017
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110092
                                    Website: www.flipkart.com

                                    IMEI number not matching in Invoice I received from Flipkart.
                                    I brought Xiaomi Redmi 3s Prime 3 month back from Flipkart, I am facing headphone issue in that mobile. So I went to Xiaomi service center along with the print of the invoice that I received from Flipkart, there I found that IMEI number in mobile is different from the IMEI number mentioned in the invoice.
                                    I called Flipkart care to resolve issue.
                                    I never thought this kind of mistake could happen, so please check your invoice properly as soon as you received from any online retailers.
                                    Any thing could be happen, what if the wrong IMEI mentioned in my invoice, that mobile is misused by some one.
                                    Details follows.
                                    Order ID: OD[protected]
                                    Order Date:[protected]
                                    Invoice Date:[protected]
                                    Tax Invoice #[[#]]# F0YQG[protected]
                                    WRONG IMEI/Serial No: TYPED​ IN INVOICE
                                    [protected],
                                    [protected]

                                    IMEI/Serial No: SHOW IN PHONE
                                    [protected]
                                    [protected]

                                    Thanks & Regards

                                    Vipin
                                    Apr 3, 2017
                                    Complaint marked as Resolved 
                                    Refund claimed
                                    Flipkart customer support has been notified about the posted complaint.
                                    Apr 01, 2017
                                    Updated by Vipin24chauhan
                                    My contact no.is [protected]
                                    Recently from 6-7 months i am trying to exchange my nokia 3 mobile on flipkart. But there are issue with my iemi number i am providing correct iemi number but that says your iemi number not matching with your nokia 3 device...

                                    But if i exchange other online shopping app like amazon there are successfully match iemi and device...

                                    From last 2 months i am trying to contact with consumer care but they don't have enough information about this topic...

                                    Please solve this problem immediately and informed me..
                                    My IMEI number is doesn't match while my phone is selling on flipkart.

                                    Imei number not matching - Comment #4020268 - Image #0
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                                      Nitin1069
                                      from Hyderabad, Telangana
                                      Apr 1, 2017
                                      Resolved
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                                      Resolved

                                      Website: www.Flipkart.com

                                      I ordered a pair of shoes online from Flipkart of size 8. And paid money in advance. Flipkart delivered me the wrong sized shoes(ie 9). Its a fault from the company's side and now they are denying the reversal of the product despite of several request. Now Flipkart customer care executives are mentioning that refund of money cant be provided while i raised the reversal within 2 days of delivery.
                                      May 5, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 02, 2017
                                      Flipkart Customer Care's response
                                      Issue has been addressed
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                                        kishan kumar Kishan
                                        from Delhi, Delhi
                                        Apr 1, 2017
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                                        Address: Bikaner, Rajasthan, 334001
                                        Website: www.flipkart.com

                                        श्रीमान जी मेरा वारन्‍टी समय मे खरीदा गया एम. टेक जी 14 मोबाइल चलते चलते बंद हो रहा है मेरे द्वारा मोबाइल आपकी कम्‍प्‍नी से आनलाइन खरीदा गया है मुजे इसका समाधान बताये
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