Flipkart Complaints & Reviews

Order ID: OD[protected]

3rd Apr - I purchased the product
6th Apr - The product was delivered
7th Apr - The product demo was completed
8th Apr - I first noticed burning smell and smoke coming out of the Microwave oven
10th Apr - I complained to Flipkart customer care. Although the delivery and demo was completed but the correct status was not reflecting on the Flipkart website. As a result, I couldn't "return" the product.
12th Apr - Flipkart was supposed to resolve the issue. As the issue was not resolved, I dropped another mail to Flipkart. Flipkart increased the resolution date from 12th to 15th Apr.
13th Apr - The delivery status in the website was corrected and I could initiate the return.
14th Apr - The technician visited my house to check whether the product was actually defective. The technician confirmed that the product is defective.
15th Apr - I got a call from Flipkart saying that the product will be picked up on the same day and refund will be completed after 7 days of product pick up.
20th Apr - The product has not been picked up yet. Calls to Flipkart customer care resulted in increasing the "resolution date" which is again changed with another date without solving the issue.
23rd Apr - The technician visited my house for the second time to check whether the product was actually defective. The technician confirmed that the product is defective. “Convection & Grill mode smoke is coming” was the update from the technician.
24th Apr - The resolution date has been again increased from 27th Apr to 4th May. Call to the customer care failed to provide a status update of the technician visit and hung up the phone.

Extremely disappointed with Flipkart!

I have purchased a lenovo phab 2 mobile phone in april 4th. But touch, speaker and battery reduce in 3 to 5 hours. Flipkart customer say lenovo service center. They are not helping. Still i think why are purchased lenovo mobile. This mobile is very boor and many problems in this mobile phone. Please help any one. My money is loss.
My mobile number: [protected]

I am two time order but first and second time different colours that my order colour
I want same order product or refund my money

I ordered this product as i wanted to gift this to my wife yesterday. I paid extra for faster delivery so that i can get it on sunday. Now, these guys just showing "delay in delivery". I called in customer service and he said that the order was not delivered due to no response. Can anyone imagine a person paying extra for his product delivery would not respond to any call? Even these guys didn't send any message that the product is out for delivery. This is now getting a habit of these guys. After that, i got a response from the csr that please call us after the product gets delivered and will refund your money that was charged for faster delivery. I paid that money for faster delivery and its all about delivery, not the money. These guys just screwed up my day. I am not gonna believe these guys anytime in future and would not recommend to anyone.

I purchased voltas 1.2 ton split ac and the product was delivered on 9/04/2017 and after a gap of two weeks the ac is still to be installed. very poor response from service number.

I have purchased mobile from flipkart, having return policy of 10 days, mobile display is having issue and i have raised a return request with in 10 days and some of flipkart technical person visited my home and said the mobile is food, i compared the mobile with my friends mobiles of same model there is soo much difference in the disply, i informed the same to flipkart but they cancelled my return request without my permission, now i am having problem with cahrger and with mobile also, now it was 20 days passed. They are telling to visit service center and repair the mobile, why i have to repair the new mobile, there is worst response from flipkart customer care

I received the product from flipkart on 20th April 2017, but within 2 days software problems started. UI has stopped working is a message, which suddenly appears on screen and phone stops working. It happens about 10 to 15 times a day, and very inconvenient. There is no return money policy, only replacement of same product, in flipkart option, and it is not clearly specified. Who would want such a lousy product again? I

I am totally frustrated by flipkart's unprofessional behaviour! We ordered a bag which was to be delivered by 19th April. We had to travel to US on 24th April. We didnt receive our order till 23rd Night! Gave us unjustified excuses! Had to cancel our order! Very disappointed with flipkart! Would strongly recommend others not to order from Flipkart!

Hi Team,

I have ordered redmi note 4 on flipkart as per product traking the product is moving on many ekart offices but nobody called for delivery or any information when can be delivered. As per expected date it should be delivered on 21 April but still not delivered.
I have called customer care but they are giving suggestions as cancel this product and go to sale again and purchase another.
I got lucky after a month for this phone sel l product is in pune moving different address but still no delivery.

This ekart courier service is very poor they dont have any information on website to contact them.
I want my product asap I have paid amount aslo.

Got below msg but still not delivered

Delivery Scheduled: Redmi Note 4 (Gold 64 GB) with tracking ID FMPP[protected] from flipkart.com, will be delivered today. You can change your delivery preferences before it is out for delivery,

I ordered a voltas 1 ton ac from flipkart with product id (Od[protected] on 24th march 2017 and after the ac was installed it had many defects, in short the whole ac was defective and this was acknowledged by voltas team and after finding this, i requested for a replacement on march 28, 2017. Till now (24 april 2017) i have not got the replacement and flipkart is just harassing me.
Even after agreeing to replace it by april 19th, they did not replace instead they postponed the delivery to 29th april. I am suffering because of hot weather and bad service.

Can flipkart please refund me charges paid towards installation of ac, then unistallation of ac and defective product and also componesate me on mental harrasment and my phone charges for calling them day in day out.

Hlo sir myself kartik ur unhappy customer. As i buy htc e9s mobile from flipkart but they give me display defective peace but i replaced it and after replacement the new product have same display problem. So, now i don't want your defective product i want my money refund plseeee!!! Sir otherwise i have to do harrashment legal case on flipkart regarding this.. Product code - od[protected], registered mobile no. [protected] email i'd [protected]@hotmail.com but this email i'd is temporarily not working so plse!!! Reply me to my another email i'd [protected]@gmail.com
I thik you consider my request and also fells my problem and give me my money refund as early as possible...

Dear sir,

I have book a shoes in your site (Flipkart). I have pay the amount 707 trough net banking. Payment has been debit in my account but order has been not confirm and any information about my order not provide me

Please provide all detail in my email id
([protected]@gmail.com)

Contact number [protected]

Some information are given you in my account statement

Date and time :[protected]:44:11

Order id/ any other id:- flipkart-pzt[protected]flipkart

Amount:- 707.00

With regards
Jaikishan sharma
Ateli mandi

Dear sir,

I have purchased moto e3 power mobile from flipkart vide order no. Od[protected]. It was received on dated 18.04.2017 with 10 days replacement/return policy.

But, when raised a request of replacement and asked for refund on dated 24.04.2017. Flipkart rejected my request that there is not any return policy & they could not provide me refund.

Since, i already purchased another mobile (Samsung j5 (2016) from flipkart. I don't need moto e3 power & want to return the same.

Kindly, do the needful & resolve my issue and arrange to provide me refund of the same.

I have placed an order vide Order ID: OD[protected] ON 23.04..2017 and make payment through Internet Banking facility. I observe that my account has been debited twice with Rs.699/= for the said order.

I request you to refund Rs.699/= to my account as early as possible. I also request you to advise me the fate through my email id.

I have placed an order vide Order ID: OD[protected] ON 23.04..2017 and make payment through Internet Banking facility. I observe that my account has been debited twice with Rs.699/= for the said order.
wasi

Ishaq on sun, 17th apr submit a complaint
Regarding order id : od[protected]

I didn't get the product. The outer box (Carton) was sealed using paper sticker but from corner there is evidence that corner was already opened in tricky way and selaed again with flipkart branded tape.
As you said your courier partner has confirmed that product was delivered with being product intact. I think your courier partner did not know that what is happening inside the box.
I am really in stress right know because both my money and product is gone. This time i am very frustated with flipkart service specially customer service. I raised my complaint to your customer support and grievance redressal multiple times.

I am samar dey. I order a product on 22/03/17. The order no - od[protected]. This order has one main item and two free item. Rate rs.2399.
Item delivary date was 1/4/17. But i am not get my order item this date.
Even when i get my order item delivery boy give me only one item (Lipstick) and others two item not give. Pleace look my matter where missing others two item. Rajib shek and mobile no :- [protected]
My mobile no -[protected]

My order has been delayed, it has to come today but it yet had not came, no details are showing for further delivery time and date, want my order to be ordered as early as possible, it is delaying from today approximately 4 times, only reattempt delivery is visible to me in my orders option, inform me all the information regarding the day at which my order will arrive, solve my problem as early as possible

Phone not working and I buy only 10 days only and your products is very bad please change my phone

I have ordered redmi note 4 mobile worth Rs 12999/-. It was scheduled to be delivered on 21.04.2017, but till now it is not delivered. I got call from E-Kart logistics which was missed but when I called back there was no response. Waiting for phone. Kindly make sure it comes at the earliest and order is not automatically canceled.
order id OD[protected]
Redmi note 4 black 64gb mobile

I purchased a le eco 1s mobile through flipkart on 14-august-2016 and it is under 1 year manufacturer warranty. Now my mobile is not working and it is still under warranty and when i contacted to service center then they deny to provide me service for the same and they told me company already withdrawl warranty before 2 months ago and now they only provide me paid service facility. Then after that i make a direct call to le eco mobile company but they didnt pick my call.
Now i seen on a flipkart, flipkart company is still selling their product with 1 year manufacturer warranty. This is totally a scam from flipkart and le eco company side. So please look into matter carefully and resolve my problem on asap. Otherwise i will drag you all in the court for compensation.

Regards,

Thankyou

Gaurav mudgal
[protected]