Flipkart Complaints & Reviews

Order no: od[protected]
Name : prateek
Email id; [protected]@gmail.com
Flipkart account : [protected]@gmail.com

I ordered a lenova k6 power mobile from flipkart. I am finding it not working properly. So i requested for return on very next day. And now they won't accept return.
They have made a whole discourse of 'hassle free return' which is just hoax.

But they wont refund or replace as according to them its impossible. All they can do is replace and that too only if there is a problem. So a tech guy visited me and found the same problem in my phone, so he updated for a refund. But now flipkart is denying for both return/refund.
Now the problem is why would i buy an extensive item of rs.10, 000 without thinking twice? Its because i was carefree that now matter what i will get my money back through a return in case there is a problem.
I acknowledge that returns are not in the favour of the seller. But then why do they claim 'easy and hassle free return'?
Even if there is a problem in the mobile they will schedule 'brand visit'. So basically you feel cheated through their false claims of return policies. They have brought a lot of backdoor policies which are not at all consumer friendly. On their website there are several places where one can look up on the issue of return and exchange. Its different everywhere. There is no clear cut policy. Somewhere its written that the return will take place according to seller's policy. Whereas somewhere else they are claiming easy returns. Other place they have written 'return' only possible if item damaged, defective or not as described. So basically consumer is at the whims and interests of flipkart. They can do whatever they want, deny or accept your request as their think is in their best interest.
And what happen is that the consumer feels duped of his/her moneyy.
I am regretting why i put my faith in them in the first place. Its only because i am their customer since 5 years and have never experienced such an issue.
I do not know what to do next. Just taking it legally is one option left, and also advertise this fraud from flipkart to all friends and family.

I have ordered a tampered glass for HTC one M8 (eye). The tampered glass shown in site was fully cover the front body of the mobile (top to bottom and has round edges). But the delivered tampered glass was just normal one and smaller than the mobile front body. The delivered tampered glass was entirely different than what was shown in site. This type business is cheating. consumer is buying product on site means you are bind to give exact product what you are advertising. why should a customer waste his money? is flipkart doing business ethically?my order No is OD[protected]. I want it to be resolved. My money should not go wasted.

Provided wrong product. Didn't mentioned proper details regarding USB support in the specifications and now not replacing the product.
Totally unprofessional behavior.

The USB is not supporting pendrive More than 64 GB or any 3.0 USB also not supporting hardisk more than 500 GB.

They just mentioned that it contains USB support.I intentionally purchased it for my external drives now it is for no use to me.They are cheaters and now refusing to take it back.
I have wasted my money harrased by following up with them.

When i perches a Letv 1s on 24.11.2016 by filpkart, Last three months mobile is ok, but last 10 days when the mobile charge is less then 60% the mobile will get suddenly switched off, and the display is get pealed out from body, and then we called to service center they told this is not in warranty and not approved by the company and he cannot response me, please rectify the problem or replace the mobile, please do the needful as soon as possible, THIS MOBILE LAUNCHED BY THE FLIP KART ONLY, SO U ONLY RESPONSIBLE FOR THIS ISSUE, PLEASE CLEAR THIS PROBLEM AS SOON AS.

THANKS AND REGARDS,
PARTHASARATHI S
TAMIL NADU---INDIA.

CONTACT: [protected], [protected].

Transaction made through Phone Pay
Trannsaction ID: C1704191725266608754410
order: Seagate Hard disk 2tb and harddisk cover

Made payment through Phone Pay. Ordered seagate hard disk 2tb and had disk cover. I didn't get any order status in flipkart but payment was successful through phone pay. Transaction ID: C1704191725266608754410

Please inform what is the status of my order and payment.??...

I had placed return of this item on the day product was delivered to me. It was unsealed and already used product.
I received a call from flipkart executive saying that we will be canceling your current request and raising a new refund request. The time (15th april) on which pickup of the item was scheduled i told the guy to come after some time as i was not available then. I was assured he will pick up the product next day. But havent recieved anything from flipkart yet and to my surprise my return request has been cancelled without even informing me??
And when i am trying to raise the refund again its getting rejected.
What kind of service is this? First you deliver a second hand product and then even refuse to take it back??

Flipkart and Ekart has a broken relationship due to which my product is not delivered . We have spoken to their escalation team and nothing is working. We made 25 calls and it is not looking good and they say they have technical problem. The problem is that flipkart says I made the payment but Ekart courier boy is asking for for the money. It won't be looking good am tired of flipkart.

I want to consumer court that redmi note is only sold in flipkart as a flash sale. If this is the flash sale, redmi is playing with customers emotions which is not at all looking good.

Respected flip kart,
I ordered for a godavari marvel Georgette (OD[protected] 12 th April then delivery date is between 16 to 18 april so I waited .Then I got mail on 18 april from flip kart that your order was cancelled by seller, they did not given any proper reason actually I want to gift it to my friend, I mentioned address clearly now how can I show my face to my friend

OK it was cancelled now I want to give one more order but for they sent message that the money will be refunded by 27 April I.e I should wait for 10 more days, what is this I am not getting, I don't have money also now if you give refund early means I can order early

Kindly help me in this why it was cancelled and refund my amount as earlier as possible

Thanking you

I purchased a moto g5 plus from flipkart Order ID: OD[protected];
Order Date:[protected]; Invoice Date:[protected] and got two detergent soaps in my box. I have placed a return request. Hope I will be given my product.

I received empty box instead of lenevo mobile phone worth rs.11, 999. & when i asked them for refund they tell too many return from your side so your request has been rejected. But that was the only one first order from me in flipkart. Even after lot of requests same response i got so i am putting complaint against flipkart.

Lenovo A2010

I having problem with the skull candy head that i bought in 1st august 2016
which has the warranty of 1 year and within 1 year the one side of the head is not working properly for that i had gone to the skull candy center in mumbai
but they said if your buying any product of skull candy through online you have to courier it to our head office to noida, for which i have to pay the courier charges, then too i thought its fine but i now i am not getting any reply from Noida skullcandy center whether its received or not or anything.
And if i am trying to call them nor they are receiving nor they are calling back to me from 1 month i m trying to call them

Vide order ID OD[protected] dated 11/04/2017 I had placed order for two Vimal printed basic shorts, however I have been delivered only one shorts. The shortage was noticed after the packet was opened. Invoice mentions cost of two pants but the sealed package contained only one piece. This seems to be very irresponsible act on the part of the company and hope for a immediate remedy.

I had ordered a brown boots from :flipkart https://www.flipkart.com/stepee-boots/p/itmedzzgvx9nzn8j?pid=SHOEDZZGU7GHVS7K at the price of 699.When i recived the product the boots were black colour and that to damaged .When i complained to flipkart the only reply i got was appologies but no action taken .this is not the first time i am facing this problem .Last two of my orders were also delivered in the same way .flipkart is cheating their customers by putting a product on the site for a medium range price.But not delivering the same product to the customer when ordered by them .And when we complain to them they say we can not replace the product as it is now out off stock .But when you check the site after a day you will find the same product in stock but at double the price.Thus one is cheated by the seller as well as by flipkart .They give you offer price to clear their damaged products which is a pathetic way of selling .
As you can see in the photos attached of selling the same product at diffrent price .
Aslo attaching the photo of the damaged product without the loops for the lase .

I will never order mobile or electronic product from your flipkart. I getting quality issue from you. I ordered many items from flipkart but this is first time of my order.

Hi flipkart
I bought a moto g5 plus which has damage with it's display and have been trying to return it ever since. The technician visit was supposed to be yesterday 17th april. When i call the technician he says to raise a call if he has to come. I don't understand. I think it is his mistake. Kindly do the needful as i need my return.

I have ordered one Haier 6 kg Fully Automatic Top Load Washing Machine (for order : OD[protected] and I ordered the product on[protected] and I have received a Product on[protected].

When I checking the machine, the machine is fully like used and lot of scratch on top of body . It almost 6 days over but still they not replace. How to faith in flipcart service and products.

I bought my iPhone 5s in July 2016 from flipkart under 2 year warranty. One week back I removed my phone from charging but it wasn't switching on, later on after 5-6 mins it started working but the touch wasn't working then later on it started working on its own. This continued for 4-5 days .Next thing I see is there is a black spot on my screen and green patches on my screen. Took my phone to the maple showroom and they said that, "Mam sometimes when we keep the cellphones in our pocket something goes wrong internally and this is expected, we don't cover such problems in our policy. Please pay 16000(inr) for repairs or for a replacement pay 22000(inr)." This is pathetic .The services as well as the quality of apple are extremely poor and incompetent. I really need a solution for this because there is no way I am paying so much money for a mistake which I didn't do. So either it's flipkart who has to repair my iPhone or the company. (Reminder my phone is under two year warranty)

Hello sir.
I have ordered motorola moto 360 large 22 mm natural cognac L last year. IMEI:M983DU228R

My contact info is [protected]
My email id is [protected]@gmail.com
I had lost my Original bill, I want duplicate Bill.
Please Mail me as soon as possible.Hello sir.
I have ordered motorola moto 360 large 22 mm natural cognac L last year. IMEI:M983DU228R

My contact info is [protected]
My email id is [protected]@gmail.com
I had lost my Original bill, I want duplicate Bill.
Please Mail me as soon as possible.

I purchased gear fit 2 black from flipkart, that gear fit was very fastly drining battery..am not satisfied with that product..than i return that product but, there was no responce my return by flipkart...i call to flipkart care but there is no propre response given to me...i have waste of 10000...orderd fit 2 watch...it s a second hand prouct...when i was returned ...the return was rejected by flipkart ...2 times ...worest custamar satisfcation by flipkart...i want refund my money...flipkart was buying all faking products...very bad custamar services