Flipkart Complaints & Reviews

I have sent an application of RTI on 02/02/2017 with applicable fee and also reminder but there is no reply?

Is flipkart is out of the area of RTI prescribed by government in RTI act 2005?
Or it has become a regular procedure for flipkart that let the consumer make the complaint we will do nothing as it is showing a number of complaints more than 9000 and only 43% customer satisfaction.

I had bought an Samsung galaxy on8 mobile I had speaker problems and I got an replacement of same mobile but I'm not satisfied with that product it's a fake product, I need a refund or replacement of another brand mobile. I had already mailed to flpkart about this but there is no response for that mail I'm feeling very uncomfortable towards the Service of floikart. I strictly need a replacement of another brand mobile or refund.This product is not wortful for this money, this product is fake and flipkart Service is bad.

Respected sir/mam, i ordered the Philips mp3 player of Rs 1959/- from flipkart.com. the given me the earphones of black color. on requesting the took the return request but it get cancelled after confirmation and i gets the msg that return request is rejected. this happen twice with me from yesterday. kindly help me through this. thanks..
Order ID: OD[protected]

I have ordered dell inspiron laptop, and deliverd to me on 16th mar 2017, same day while switching on laptop, i have realized that mouse pad of laptop is getting hanged. Same time i processed return request to flipkart, in which they said technician will visit to check this, however there were no technician visit to check laptop and flipkart cancelled the return request. You are requested to please look in to it.
Product is registered with mobile number [protected]
Order no. OD[protected]

I Ordered Kookaburra Cricket Bat on 13th Mar. My Product Reached at My Town since Dt.20 ... But Not Delivered to Me...and Responsible Persons not giving firm answers. I Hope you will give attention on my complain.Thank You...

As attached in the images, I made 2 separate orders today to purchase Red MI Note 4 through flipkart. Both my orders got confirmed firstly and then suddenly I received an email from flipkart stating that both the orders have got cancelled.

When the orders were successfully placed, how can they be cancelled ? When I talked with the Flipkart people, they said that as you have placed bulk order it got cancelled.

They have nothing mentioned on the product details page that the user cannot order more than one piece. Earlier when I had talked with the Flipkart people, they said that one can order more than one piece. Thats what I had done today when ordering Red MI Note 4 phone. And now these people saying that I cannot order more than one phone.

I would really appreciate if you can take this matter upright and help me get my two orders confirmed. Its like a mental stress. I have been trying to purchase this phone since last 4 weeks. When I got confirmed, they cancelled the order without any notice and even not calling and asking me.

On 22 March 2017, flash sale

I added Redmi Note 4 Gold 64 GB Phone to my Cart
i was just about to checkout and phone went out of stock within 1 minute of being added to cart

Now complaint is

Flipkart Company should allow at least 2 minute to checkout product after it being getting added successfully to cart.

Sir/Ma'm I purchased the Sennheiser earphone from your website on[protected] which were under the guarantee of 2 years but product started misbehaving within that time limit. So, I sent the product for claiming the guarantee to Sennheiser and they found out that the product is fake. So my request to you is that please replace the fake product and I hope you'll assist me with this problem so I could trust Flipkart in future.

Order ID: OD[protected] Order Date: 15 March, 2017 11:59 PM
I ordered moto g5 plus, i was supposed to receive it on 18 march. There were many delivery attempts but i never received a phone call from the delivery guy. I contacted customer care but they told me that they don't have delivery guys number, and its not showing on the system. I contacted customer care many time now i call them they don't call back only.

Its product is duplicate...I buy a new phone from it but its quality of camera is less than 5 mega fiels its around 2 mp...and its finger print also in problem...they not cancel my order...I want to take full customer satisfaction.. I want to money back from flipkart...other online website gives money back...BT I don't know this policy ...I use flikart...and they don't want to give my money back...so that every customer can trust on these websites... Plz pay attention on this problem...I buy panosonic eluga tapp of rs 6599...BT its quality is not reasonable which they discrbied about this product..

I ordered a Nike 28L backpack, but what i received is a wrong one.Then i requested for the return through ekart courier service of flipkart and got a message that the executive will contact me back, but nobody has contacted and got a SMS like that the return has cancelled.
Date:[protected],[protected],[protected]
Clint No[protected]
Order id:OD[protected]

Hi
i ordered my product(
Roadster Men's Solid Casual Grey Shirt:-OD[protected] Items) AND [protected]@home Satin Abstract Double Bedsheets..(OD[protected],
8th of march 2017, but it still delay, and i didn't get any confirmation msg regarding this.
It’s being almost a month following up with this people writing several mails but no response.when i called customer care services they said it will deliver 3 business days, but till now i didn't ..
secriously i really disappointed.

seller name:-1 -FASHION CONNECT.
2- RETSILNET.
BOTH ARE FLIPKART SELLER.

Refund not process, flipkart blame courier service, I am the customer of flipkart not an courier partner.

Order ID: OD[protected]

I have ordered Carrier 1.5 Ton 3 Star Split AC on 9th march, and it should have delivered on 15th march. But the product was not delivered on 15th march, when I contact the flipkart they told me that they ill raise the complain and ask the courier partner to deliver the product soon.

After that when I was not get any proper response from flipkar, after that i have contacted the courier partner(safe express), they told me that it ill deliver 16th march or 17th march, after that when ever i call them they told me that it will deliver tomorrow, then tomorrow because of the untrustable answers i have canceled the product( delay in delivery form the courier partner) on 19th march.

Today(21st march) when i call flipkart the executive told me that the refund will be initate after the product come to the warehouse, and he told me that it ill be deliver to warehouse on 28th march after that only they will initiate the refund( for every minute he told me that we are following the process, and it is normal process)

I dont know where is the problem because of the useless service i have cancelled the product and i have wasted nearly 30 rs for calling and my time. Because of this cancelation i am going to loose another 150 to 200 for EMI cancelation. and i have to wait for another 10 days to get my amount.

What kind of process is this, If you cannt able to delivery the product on time then why u r giving the fake promise to misuse the customer trust. I dont want any story i want my refund imidiatly and flipkar have to repay somthing for this issue.

Flipkart.com order OD[protected].
Item received on 12th march. Opened the item on 18th march and found out that wrong item is received. Called up flipkart customer service. Asked her to file a return. She said i will file the return request then and there. Waited till today for a reply and found out that product cannot be returned, when i called flipkart customer service. He the transfered me to his senior and he said that the product cannot be returned under any circumstances under no return policy. I asked what should i do if i get the wrong item? He said, should inform within 72 hrs. I asked where is that mentioned and how am I supposed to know that. He said its not in company policies but is applied generally. I hung up. I have all the recordings of the conversation if needed.

This is regarding my order OD[protected]

I got the first out for delivery sms and call on 11/3/2017, but as my office was off on Saturdays i dint collect the courier.I got another sms immediately saying the product is undelivered and will try again on Monday 13/03/2017

But nothing happened on Monday and the entire week ie 13/03/2017 - 18/03/2017

Again I got an sms on 19/03/2017 (Sunday)saying that the product is out for delivery.But didn't receive any call from the courier boy .I dont know why ekart is trying a product delivery for a shipment which is in office address on Sundays.Later I got an sms saying delivery unsuccessful and will try again tomorrow.

I didnt receive the product till now.

Why it is taking so much time to deliver a product which is reached the nearest hub
Does the product missed from the courier partner?

Please respond to this ASAP

I'm not able to return the mobile phone I purchased. The only option I get is replacement. I want refund. This time I'm not happy with the service.

I have ordered the mogo g5 plus phone on 16th March, 17 and selected the 2 days delivery service and paid delivery charge for the same. On 18th March I got the message that My product will be delivered till 9 PM. and I also contacted to the field person he told me the he is on the way and he will reach me with one hour. But on 10 PM I tried to call that person many times and he didn't pickup my phone. After that I contacted to the customer support. and there are very funny and frustrating reply form them that my product will be delivered within next 2 working days, very funny. I select the 2 days delivery service just because of I would be go out of station but due to flipkart I waste my time and money. I compaint to flipkart but I never got any response from them.

I ordered Resmi Note 4 32gb mobile on flash sale .

I received empty box with charger .

I complained to costumer care and they said before 19th 9pm problem will resolve.

But still I didn't get any response from flipkart.

Just before I called to customer care again and now they are telling me it will take more time to resolve issue.

Again they are asking 24 hr time to resolve issue

I asked him to transfer my call to higher escalation department finally they transferred. This new person again asking time to till 24th march.

What is this fraud company.

It is cheating cheating cheating.

Each person telling different story.

My order ID: OD[protected]

I got replies from flipkart customer care like this

Hi,

Thank you for taking the time to write to us.

Order ID: OD[protected]
Product: Redmi Note 4 (Gold, 32 GB)

We are sorry to know that you have not received the product inside the box.

Please be assured that we'll look into this and will get back to you with an update by March 19, 2017.

Hope you will understand.

Regards,
Rohit Pawar
Flipkart Customer Support

Dear Customer,

We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 21 Mar, 12:30 PM.

Thanks,
Flipkart Customer Support

Dear Customer,

We apologise for taking longer than expected to resolve your issue. We request you to provide us time till 20 Mar, 9:00 PM to get back to you.

Thanks,
Flipkart Customer Support

When will be resolving my problem

Please initiate return request i will provide same box and charger then refund my money

Hi,
I had ordered a MOTO G5 Plus through flipkart:
order date : 16/03/2017
ekart Logistics : FMPP[protected] .
This product had been showing as delivered to me even though I did not get the product, it was supposed to be delivered on my office address and I was not available in my office as it was a Sunday. I did not even got a call from the delivery person asking about my availability or informing about my product availability.
Can someone please guide me to getting this resolved?

Dear Sir,

This is to inform that i have purchased mobile from Flipkart.com Lenovo K6 Power is not working properly & showing less Ram memory compare to 4gb Ram. I have with me compare to my 2gb Ram Mobile your Lenovo Mobile running slower. GPS location of mobile is also not working. requesting refund the amount.

Even when ever i am calling to flipkart customer care center they are not giving much response what i am complaining about mobile.

On 17th of March their technician has visited to my place to see fault in mobile but without checking gone from here that time also my weather GPS was not working now also not.

It is wastage of your money if we purchased any product from Flipkart, once we paid money to Flipkart you have to forgot about your money, they will refund any how.

their technician also always not taking your favour about your complaint of mobile, so you are requested to be aware while purchasing any product from flipkart.

Mangesh
Mobile No.[protected]