Flipkart Complaints & Reviews

Hello Team,
I am seeking for a refund for moto g5 plus cell phone,
my details:
Email: munish.[protected]@yahoo.com
Phone: [protected]
I got the product on 28th march, i realized that the phone is taking 3 hours to charge full, i tried to discharge and charge the phone a couple of time but the issue remained the same, so on 3-4 th of this month i raised a refund request using the app. I got the prompt to be handy with phone and accessories. ikept waited for flipkart executive to collect the phone but nobody came. i called on 18th to know the status of refund and i was asked to do factory reset of the phone, they offered me cashback of the charger cost as they thought that it might be a charger issue. i was asked to check the charging after factory restore and if that does not resolve the issue i can ask for the refund. I called back as issue was not resolved. flipkart ppl said that the case has been escalated and i will get a call in 2-3 days to settle the case. Nobody called me as always and i called on 27th to followup . on 27th i was asked that i am late to ask for refund and denied the refund.
I feel that i raised the refund request with in the mentioned time period, it is a delay at flipkart end not at my end. Please look into the case so that i can save time on court formalities .

I am ordered a swipe elites senses mobile in 7500 but this phone is very mistake they have problem in camera and sim solt and bettery. Bettery was drink very fastly i am not satisfied for these phone i'm change request i'm told them to flipkart team next time is are mistake you change more mobile they have told next time go service centre that is not my problem. I am told team you can refund my money. But they told me only replacement i didn't like this mobile. Please help and refund my money.

Hi Sir/Madam,

This is with reference to Order No- OD[protected].

I had order Moto G5 Plus (Lunar Grey, 32 GB) with Exchange (IMEI_No : [protected] Model : Moto G 4G) for Rs 12, 899 but it was cancelled from your side due to some issue after 5 days from date of order.

I have again order Moto G5 Plus (Lunar Grey, 32 GB) with Exchange (IMEI_No : [protected] Model : Moto G 4G) but this time with high price of Rs 14749 which is unacceptable as the order was cancelled from Flipkart side.

As a customer I should be getting fair deal. It is totally an unacceptable and unethical behaviour from Flipkart.

So request you to please look into the order and refund the amount that as a customer I have to pay[protected]=1850) for wrongdoing from Flipkart side or atleast provide voucher for the same.

Thanks & Regards,
Anshul Goswami
Customer
[protected]

Sir,
I bought redmi note 4 on 11.04.2107 and i was replaced the mobile for mike problem on 26.04.2107 receivers can't hear my voice clearly the receiving ubnormal sound instead of voice. I want keep the mobile in front of mouth then only receivers can get the voice easily. The same problem was happening in the replaced one please solve the problem as soon as possible.

Return order i'd[protected]

Replaced order number od[protected]

Please revert my money back.

Order id - od[protected] item)
Order date - mon, dec 19th '16 7:35 pm
Amount paid - ₹449through phonepe wallet

I have called them 10 to 15 times and they say it will be resolved in 24 hours but nothing has changed. The refund has not be created to my account not to my phonepe wallet. I also tried to cancel the order 10 times but still after few days it will be back to open.

I also contacted the phone pe wallet and they said i should contact flipkart.

I am very disappointed with the service provided by the flipkart. on 26th April, 2017 flash sale of Redmi note 4 (@12 noon), i succeeded to add product in my cart (off course after click on Buy). When i proceed for payment & order placement, within a minute product it shows out of stock. I agree if the item is not added into your cart & then it shows that out of stock. But after adding into the cart. go for out of stock is totally rubbish. Today (27.04.2017) I contacted their customer care executive, they are only saying that, solution is you can participate for next flash sale. This is really unacceptable reply. I am asking them about my problem (product in cart shows out of stock), rather providing solution on my problem they are asking me to participate in next flash sale. Its really very casual approach by Flipkart towards customers complaint. This is typically unfair & unethical practice. Hence, i am requesting to any competent higher authority to look into it & take a very strict action against such practices.

Regards,
Rajesh Jadhav
+91 [protected]
[protected]@gmail.com

I added Redmi 3S mobile in my cart last week and when I clicked on to payment, it started showing me out of stock.
Now my question is how can some item goes out of stock when it's already been added to cart? Either one cannot add item in cart or if it's added in cart, it should not go out of stock.
Why the website is giving an option to add "OUT OF STOCK" items into cart?

This is my order id-od[protected]. Received product on february 23, 2017. I ordered emosis lace up shoes, but received destination as a brand name, and is not looking exactly similar to the image shown in their database. Everyday i called to their customer care [protected] to refund my money or to replace with the product which is similar to the image shown in the database, they are taking many more days to resolve this issue, finally they deactivated my account saying maximum returns. They are telling wrong promises, every time they told that the problem is resolved soon, instead taking so many days,

Dear sir/mam
I purchased a samsung glaxy on 8 mobile on no cost emi for 9 month (Date: 23.03.2017) rs. 12178 by hdfc credit card. According this paid value emi should be 12178/9= 1353.11 but i got 1433 rs emi chart per month. Why?
I had contact to bank, bank says that merchant send us a request for this emi chart.
Registered flipkart id. [protected]. Please resolve this issue as soon as possible. Invoice copy enclosed herewith.
Mob : [protected]

Dear sir,
Now your carnival went to the cinema office to pick up a parcel. So the delivery man has not spoken to me right here. If you are going to deliver such delivery then I will not take any parcel from flipkart.

Hello, my name is thilak raj

I was ordered lenovo k6 power a mobile in flipkart and it was delivered at 20/04/2017. I was using the mobile since last 6 days but the last two days i have a complaint in my lenovo k6 power which i was ordered in flipkart the microphone in the mobile was not working i tried very much to solve this problem by google but i didn't get a correct solution on ordering my mobile in flipkart the offered that 10days replacement available i have called the flipkart customer care continuously but there was no response i don't need refund of my cash i want to replace my mobile to get likewise flipkart offered

Hello,

We had ordered for cellphone LONOVO K6 POWER which we got delivery at 16/3/2017
details of which we have attached herewith. After using for these days we came to conclusion that phone is not working properly as it is not getting the company network properly and due to this in between conversation voice is getting cracked down. Initially we first thought that is should be definitely problem with Sim card company so we asked them to solve the problem they worked very hard for this in fact they changed the Sim 3 times thinking it might be fault of Sim card but still there was so solution to this. When every Sim of any company when inserted in this phone is used same problem arises, we even called your customer care no 4/5 times but it is not accessible and is continuously busy. Please do consider this and please do get us the phone replaced. We don't want our money but we only need phone which we ordered and for which we paid. Please get back to us as soon as possible as we are facing problems in our business regarding this.

Regards
Dipesh Balchandani
[protected]

To, Flipkart Customer Service Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore - 560068, Karnataka, India.
I purchased a Lenovo p2 on 18/04/17 (Order ID OD[protected] got delivery on next day .after using the phone for few hours i realized that the screen is flickering too much when i scroll something on phone Its really painful for my eyes also the box was messy like it was used before so i called the flipkart and ask for refund as i was leaving Kolkata on 21/04/17 but they insist that i should take replacement which i agree. I left the phone with my friend and went to delhi. Upon reaching delhi my friend told me flipkart will first check the phone then they will give me replacement. So the send a tech guy he check the phone and told me this doesn’t fall under his criteria of given a nod for replacement and i have to manage with this screen.
1st the customer care guy lied to me buy not telling me that some tech guy will come, has he told me that then i won’t have left Kolkata, now flipkart is cheating me buy giving me this faulty phone .If i use this phone i will definitely gonna have to visit a eye specialist soon . please resolve the matter as soon as possible or i will not refrain myself from taking the matter to consumer forum .

Product moto g 5+ of cost 16999 rupees, i received on 10 april was defective and for that i complained and after a long struggle i got the replacement on 24 the april which was more than 10 days and after that replacement was also defective and then i complained flipkart again and that time they denied the service to any extent.. They said we can't do anything. Flipkart won't help neither in replacement nor in refund whether it is defective or not we don't care so i think flipkart doesn't care that customer has defective product and they are claiming for assured product check up to 6 times, so i just want to know in what way they are claiming for assured product s if they don't even check costly mobile that they are defective or not.

I purchased my phone on 16th april 2017. After using the phone within three days, different type of problem s, like hang problem, heating of battery, slowing down of set. I tried to call customer care many times for the replacement. Because, i got 10days replacement policy with the mobile. But the company had not registered my complain and returned my phone, under the replacement polocy.

I baught a product from flipkart and i dontrecieve that in box and i complain and request return and it was rejected dont know why. I dont get money or product please help

Worst service ever from ekart. I have ordered a shoe and before 2 days of promised delivery date i got a message from ekart saying that "your product is out for delivery and it will be delivered today by an ekart service partner and also the provide a number of delivery agent.when i called on the number it says it switched off. Very bad Flipkart. If this may happen over and over again Flipkart will permanently shutdown. Im damn sure.

Order no: od[protected]
Name : prateek

I ordered a lenova k6 power mobile from flipkart. I am finding it not working properly. So i requested for return on very next day. And now they won't accept return.
They have made a whole discourse of 'hassle free return' which is just hoax.

But they wont refund or replace as according to them its impossible. All they can do is replace and that too only if there is a problem. So a tech guy visited me and found the same problem in my phone, so he updated for a refund. But now flipkart is denying for both return/refund.
Now the problem is why would i buy an extensive item of rs.10, 000 without thinking twice? Its because i was carefree that now matter what i will get my money back through a return in case there is a problem.
I acknowledge that returns are not in the favour of the seller. But then why do they claim 'easy and hassle free return'?
Even if there is a problem in the mobile they will schedule 'brand visit'. So basically you feel cheated through their false claims of return policies. They have brought a lot of backdoor policies which are not at all consumer friendly. On their website there are several places where one can look up on the issue of return and exchange. Its different everywhere. There is no clear cut policy. Somewhere its written that the return will take place according to seller's policy. Whereas somewhere else they are claiming easy returns. Other place they have written 'return' only possible if item damaged, defective or not as described. So basically consumer is at the whims and interests of flipkart. They can do whatever they want, deny or accept your request as their think is in their best interest.
And what happen is that the consumer feels duped of his/her moneyy.
I am regretting why i put my faith in them in the first place. Its only because i am their customer since 5 years and have never experienced such an issue.
I do not know what to do next. Just taking it legally is one option left, and also advertise this fraud from flipkart to all friends and family.

I purchased 1.5ton Voltas Air conditioner that was defective product, then i Requested to Replacement My Air conditioner, the new Air Conditioners is arrived in courier office, but the product came with COD, I already paid, then why should came with COD?? last week Wednesday Apr 19th to everyday called asked your customer care, all people were said wait for 24 hours that problem will be solve, but my problem is not solve, already 1 week gone, March 22nd I ordered that AC, totally one month gone.
What is this?? that new product is arrived in courier office so contact your gati courier tell or communicate them change the COD to prepaid, already many times asked your customer executives, but I didn't get any update from your side, how many days wait for this?? I called gati customer care, that people were said we did not get any update from flipkart what is this, when will i get ?? If you can't to give the product mean, Refund my money. I gave a money and lots of time also then what is need. .??? 1 month 5 days gone

order id: OD[protected].
Reg no: [protected]

Complaint - order od[protected] for evana kitchen utensil holder organizer tray plastic fruit vegetable basket. Vendor-flipkart-ecommerce website.

I have placed the above said order at flipkart website on 01/04/2017. The company has promised to deliver the product within 3-4 days which they have delivered on 17.042017 after so many followups and reminders. When i open the received packet. I was shocked to see the different item than the ordered item. The photo of received item and ordered item is enclosed for your reference. Called flip kart people to send the ordered item and get the wrong item picked. They have refused to do the same. Request you to kindly do the needful to the needful to help me to resolve the issue with flipkart.

Pls refer the below mails received from flipkart and the photo of product ordered and received.

Regards,