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Flipkart Complaints & Reviews

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Updated: Mar 18, 2026
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Flipkart reviews & complaints page 1880

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S
Shubham Bhau
from Hyderabad, Telangana
Apr 17, 2017
Resolved
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Address: Bangalore, Karnataka, 500076
Website: Flipkart

This product I bought it in the month of November. For some personal reasons I didn't use that and when I opened it few days ago it was unable to connect to my phone and was not charging also. So, I went through the Sony service centre and came to know that this is a duplicate product. Kindly check my issue or else I will go to any extent. This type of service is unbelievable for me.
May 19, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2017
Flipkart Customer Care's response
Our team is unable to find any details of the product. We request you to contact our customer support team in our toll free number :[protected] with registered mobile number.
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    Q
    Qalam
    from Delhi, Delhi
    Apr 17, 2017
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110025

    About 7 month ago I bought a smartphone of Lenovo through flipkart online shopping.At the time of delivery of the phone the Payment Bill was not provided with the phone.This time my phone have some problems.Without payment bill i m unable to go sevice center. Now i must need payment bill.please provide me the bill.
    My phone IMEI nos are given below:-
    IMEI 1:-[protected]
    IMEI 2:-[protected]
    May 24, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Apr 18, 2017
    Flipkart Customer Care's response
    We have taken up this case internally. We will get back to the customer with an update on it.
    Verified Support
    Apr 18, 2017
    Flipkart Customer Care's response
    Interacted with customer and invoice copy has been shared with customer.
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      P
      Pg@2017
      from Delhi, Delhi
      Apr 17, 2017
      Resolved
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
      Website: www.flipkart.com

      Faulty product
      I had ordered loreal paris x-tenso care shampoo and masque on sat, mar 25th '17 and got it delivered on diffrenet dates as follows :
      L'oreal paris x-tenso care straight serum new (50 ml)-delivered on thu, mar 30th '17, l'oreal paris x-tenso care masque (490 g)-delivered on sat, apr 1st '17 and l'oreal professionel x-tenso care straight shampoo (1500 ml).
      Despite getting message for early delivery the products got delivered late and when asked the ekart wish master ([protected]) who delivered the product the reason which i received for late delivery was due to a fire incident in flipkart store.
      Now, after using the product i have observed a bad hair condition and hair fall plus the product quality doesn't seem original (As i have purchased the same product earlier from my saloon).

      The product quality appears faulty.
      Please provide an explanation for it and/or refund after the required investigation against the product and the delivery person as well.
      May 19, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Apr 18, 2017
      Flipkart Customer Care's response
      We have taken up this case internally. We will get back to the customer with an update on it.
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        K
        kshitij09
        from Salon, Uttar Pradesh
        Apr 17, 2017
        Resolved
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        Address: Bangalore, Karnataka, 560034
        Website: Flipkart.com

        I placed an order on 13 april 2017 from flipkart worth rs.9999. I submitted my debit card details and proceeded. After few minutes it gave me an error but the money was deducted from my bank account i contacted flipkart helpcentre but they told they haven't received the amount. While my bank statement shows money has been deducted and has been paid to flipkart.
        Order id-od[protected]
        May 19, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Apr 18, 2017
        Flipkart Customer Care's response
        As per our findings our team has provided relevant information to the customer. Closing the complaint from our side.
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          T
          Tejas Yadav
          from Mumbai, Maharashtra
          Apr 17, 2017
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          Address: Mumbai City, Maharashtra, 400072
          Website: flipkart.com

          Why delivery boy is not carrying ATM swipe machine. delivery boy approach me for ready cash for material purchase transaction.
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            P
            panchwad
            from Delhi, Delhi
            Apr 17, 2017
            Resolved
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            Resolved

            Address: New Delhi, Delhi
            Website: flipkart

            I have received my order yesterday order id no od[protected] in unpacked condition when opened it. You have not given my correct order nivia galaxy basket ball - size 7 in silver colour for rs 690/-. But you have delivered recd colour basket ball size 7 for rs 400/- or something else.

            Request arrange to change my order immediately or arrange to take it return.
            May 19, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Apr 18, 2017
            Flipkart Customer Care's response
            As per our findings our team has provided relevant information to the customer. Closing the complaint from our side.
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              D
              Dujesh Khot
              from Jabalpur, Madhya Pradesh
              Apr 17, 2017
              Resolved
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              Resolved

              Address: Gwalior, Madhya Pradesh, 474001
              Website: Flip cart anf lenovoBengalore

              Sir, i have above mobile through lipkart on 20/08/2016 wide order no. Pl:f16187765/t:7/s:s[protected]/pack:2l, b0, sb2 p. O. D. Nofmpp[protected]. 1: after receiving the mobile i visited to gwalior service center and came to know that motherboard id not working properly and i hanf over to service center, than after app. More than one month i received. 2: now since 3-3month i am facing new problem touch is not working properly and voice speaker, battery heating. 3: sir, i lost my bill copy please send duplicate. Sir, please​ change my mobile. Thanks, dujesh khot mobile number [protected]
              May 23, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Apr 18, 2017
              Flipkart Customer Care's response
              We have taken up this case internally. We will get back to the customer with an update on it.
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                S
                sivarama krishna 6915
                from Hyderabad, Telangana
                Apr 17, 2017
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                Address: 520001
                Website: flipkart

                Hai, i have two orders pending which your delivery boy executive name - mintu of ekart kart logistics came to deliver, has misbihaved with me and want to give me the articles on only one condition,
                Undelivered: redmi note 4 (Gold 32 gb) with tracking id fmpc[protected] from flipkart.com could not be delivered today. We will try again on sun, 16 apr as requested. Click to give feedback: http://ekrt.in/VNS5pTuuuN
                Flipkart customer support has been notified about the posted complaint.
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                  V
                  Vikku Singh
                  from Meerut, Uttar Pradesh
                  Apr 16, 2017
                  Resolved
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                  Resolved

                  Address: 110067

                  Dear Sir/Mam,

                  I booked a Redmi Note 4 (Gold 32 GB) on 11/04/2017. A courier Executive approached me on 14/04/17, I was not at the home. My wife went to him to receive the mobile but he misbehaved with my wife. She asked for the courier to check the mobile before paying through debit card. He did not allowed her to do that. He was in too much of hurry. He continuously pressurised her for payment. Even he did not give the courier to check whether it belonged to us or not, or was that the same good that we booked. He said he would give us the courier only after payment even to see the basic common things mentioned above regarding the goods booked. It is clear cut violation of the customer right by the courier company or executive. I am a valued customer of the flippcart. I have booked a lot of goods including mobile phones through flipcart. I wished to buy that mobile. Still I wish to buy that mobile phone but because of the misbehaviour and blunt violation of my customer rights by the courier executive, I could not buy that mobile. I request you to solve this matter and take strict displinary action against the errant person and inform me of the same through mail.

                  With Regards
                  Kumar Gaurav
                  May 19, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 18, 2017
                  Flipkart Customer Care's response
                  Our team is unable to find any details of the customer to contact. We request you to contact our customer support team in our toll free number :[protected] with registered mobile number.
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                    P
                    Pooja Toshniwal
                    from Mumbai, Maharashtra
                    Apr 16, 2017
                    Resolved
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                    Resolved

                    Address: Pune, Maharashtra, 411040
                    Website: Flipkart india

                    I purchased a foldable mattress From Flipkart but after using it for just one day I had severe back ache n hence I wanted to return it. I have made a partial payment by a gift card n hence wanted to know if the refund will happen to the gift card so call the pathetic Flipkart customer care team about the same...I wanted to do a return and refund for which I was getting an option on the app but the smart cso paced a request from her end and put it as a replacement n return which I did not even ask for. After that I wasn't even able to place the request from​ the app. I was informed someone from the back end team would call me in 24 hours which has not happened yet n when I called back to check on the same I was informed today being a non working day I won't get any call back. My issue will only be resolved by Tues but I am working Monday to Friday from 9 am to 6 pm and don't have my phone on me to answer their calls... I am sure that they would take advantage of this and put all the blame on me...Need this sorted ASAP.
                    May 19, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 18, 2017
                    Flipkart Customer Care's response
                    Our team is working on this case and we will be assisting the customer on this... We tried contacting the customer but she said to call back after 6 pm
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                      N
                      Nikhil Shrivastav
                      from Chennai, Tamil Nadu
                      Apr 15, 2017
                      Resolved
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                      Resolved

                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                      Website: Flipkart

                      Dear team,

                      First accept my apology, in a frustration I used bad language against your Executive. But they forced me to used such kind of words.Now come to the point:-
                      This is to bring into your notice you have lost your one premium customer and trust me you have no idea how many more are in queue.
                      I place an order to gift my younger brother a birthday gift. I got delivery today and it's a used product, Now 1st thing I would like to highlight is this is absolutely wrong your executive told me that this is last level for escalation There is no any email ID.
                      I am normal earning person, I borrow some money from my friend to buy a gift for my younger bro and I let you know his birthday is on Monday l.e 17th April and I don't have money to buy another gift.
                      Now kindly suggest how would I gift on my brother's birthday.

                      Nikhil kumar,
                      [protected]
                      May 25, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 18, 2017
                      Flipkart Customer Care's response
                      Our team is working on this case. We will get back to the customer with an update on it.
                      Flipkart is fraud, thay done this to all who actully helped them in growing there business, who helped naibours friends and family members to shop over flipkart. Because of this. There is no future of flipkart. In next 4-5 years they will be finished. I am thankful that amazon is fulfilling all my need. Amazon is great.
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                        S
                        sourav dalui
                        from Chennai, Tamil Nadu
                        Apr 15, 2017
                        Resolved
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                        Address: Kolkata, West Bengal, 700003

                        I've bought a redmi 3s prime.it's stolen somedays before.it's warranty still remaining. can flipkart block that phone? i can provide any information about the phone such imei number.please help me!!! it was stolen from my school class room. i think student of another class stolen my phone from my bag.if you can block the phone i'll be very gratefull..
                        May 19, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 18, 2017
                        Flipkart Customer Care's response
                        We have taken up this case internally. We will get back to the customer with an update on it.
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                          S
                          Subhasree Prakash
                          from Chennai, Tamil Nadu
                          Apr 15, 2017
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                          Address: Kanchipuram, Tamil Nadu, 603002
                          Website: flipkart

                          I ordered the eye connect contact lenses in flipkart. I paid the money in online bank. Once the product delivery, the delivery boy reached my home and hand over the product to my mom, that time i was not there. By using this time he asked the money from my mom and also said that concern person didn't paid the money. So u have to pay this. My mom called to me and said the delivery boy asked the money u paid or not. After wards he said mam i got the message now only. This is a fraud manner. It destroys the good name of the flipkart. Please take the required action.

                          No 7 adhi lakshmi nagar, hanumanthaputheri,
                          Chengalpattu-603002

                          This incident happened on[protected]
                          Flipkart customer support has been notified about the posted complaint.
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                            R
                            rahulvermassssp
                            from Lucknow, Uttar Pradesh
                            Apr 15, 2017
                            Resolved
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                            Resolved

                            Address: Lucknow, Uttar Pradesh, 226016

                            I apply for a product order id given above.. cash on delivery, but not reach yet,
                            ordered on sat, Apr 8th '17
                            I apply for a product order id given above.. cash on delivery, but not reach yet,
                            ordered on sat, Apr 8th '17
                            I apply for a product order id given above.. cash on delivery, but not reach yet,
                            ordered on sat, Apr 8th '17
                            I apply for a product order id given above.. cash on delivery, but not reach yet,
                            ordered on sat, Apr 8th '17
                            I apply for a product order id given above.. cash on delivery, but not reach yet,
                            ordered on sat, Apr 8th '17
                            May 22, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 18, 2017
                            Flipkart Customer Care's response
                            We are sorry for the inconvenience caused. We see that the shipment is already delivered to the customer on 15th April... We are taking this as a feedback and will make sure that it will not happen in future.
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                              M
                              Mohan Devaraj
                              from Nashik, Maharashtra
                              Apr 15, 2017
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                              Address: 422009

                              I received the TV date 0n 14April 2017 against My order value 34000/-
                              But the TV is so small 22".
                              Kindly arrange to refund the balance else take the TV
                              Apr 15, 2017
                              Updated by Mohan Devaraj
                              My Contact Mbl : [protected]
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                                K
                                kumar manjeet yadav
                                from Narnaul, Haryana
                                Apr 15, 2017
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                                Address: Rewari, Haryana

                                Dear sir,
                                i received my my mobile samsung glaxy on-7 on dec-2015.
                                so i required duplicate bill invoice copy
                                my mobile no-[protected] and order no-OD[protected]
                                Apr 15, 2017
                                Updated by kumar manjeet yadav
                                THIS TIME CONTACT NO-[protected]
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                                  P
                                  Push Thakur
                                  from Mumbai, Maharashtra
                                  Apr 15, 2017
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi
                                  Website: [email protected]

                                  Dear Flipkart

                                  i have received Redmi Note 4 phone on 23rd march and today it is 15th april almost 1 month is going to be complete but still no refund against this phone now please ask your team to pick my phone and refund my money what you had block before 1 month ago as i will not use an used phone because i have paid for new one only.

                                  IMEI [protected]/50

                                  Phone no [protected]
                                  May 23, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 18, 2017
                                  Flipkart Customer Care's response
                                  We have taken up this case internally. We will get back to the customer with an update on it.
                                  Verified Support
                                  Apr 20, 2017
                                  Flipkart Customer Care's response
                                  We tried to get in touch with you on 99***9***8 to discuss the issue about your Redmi Note 4 (Gold, 32 GB) with order id OD[protected] but couldn't reach you.

                                  Please feel free to call us on our toll-free number[protected] for further assistance if you'd still like us to help.
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                                    A
                                    Ahmed111
                                    from Pune, Maharashtra
                                    Apr 15, 2017
                                    Resolved
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                                    Resolved

                                    Address: 400064
                                    Website: flipkart.com

                                    Ref order# OD[protected]

                                    These days Flipkart is just focusing on selling the product, not on customer satisfaction, quality and service.

                                    Its been more then 2 months i have raised the complaint but haven't got any satisfactory resolution from Flipkart.

                                    when you call customer support they just disconnect the call, even talking to the supervisor is of no good because they have only thought this trick of call disconnection to their representative.

                                    Therefore finally decided not to buy anything in future from them.
                                    May 24, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 18, 2017
                                    Flipkart Customer Care's response
                                    As per our findings our team has provided relevant information to the customer. Closing the complaint from our side.
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                                      K
                                      ketanjain
                                      from New Delhi, Delhi
                                      Apr 14, 2017
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110009
                                      Website: www.flipkart.com

                                      Regarding ORDER ID : OD[protected]

                                      I didn't get the product. The outer box (carton) was sealed using paper sticker but from corner there is evidence that corner was already opened in tricky way and selaed again with flipkart branded tape.
                                      As you said your courier partner has confirmed that product was delivered with being product intact. I think your courier partner did not know that what is happening inside the box.
                                      I am really in stress right know because both my money and product is gone. This time I am very frustated with flipkart service specially customer service. I raised my complaint to your customer support and grievance redressal multiple times.

                                      I request you to please look forward in this case.
                                      May 23, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 18, 2017
                                      Flipkart Customer Care's response
                                      We have taken up this case internally. We will get back to the customer with an update on it.
                                      Verified Support
                                      Apr 18, 2017
                                      Flipkart Customer Care's response
                                      We’d like to let you know that your request for a replacement cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item to Ketan with the product being intact.
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                                        G
                                        gudurulak
                                        from Hyderabad, Telangana
                                        Apr 14, 2017
                                        Resolved
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                                        Resolved

                                        Address: Hyderabad, Andhra Pradesh, 500013
                                        Website: www.flipkart.com

                                        I am Lakshmi Narayana nd purchased ph on fkrt but it got replaced due to ph problem again I am facing the same problem With this instrument apart from that speaker is also having issue there will be a full signal showing but I am not able to listen opponent voice.ph is getting too much heat after using IN mins of time, it's touching 39degrees easily I request you to cancel my order .I am scaring about this instrument.
                                        Apr 18, 2017
                                        Complaint marked as Resolved 
                                        Updated by gudurulak, Apr 18, 2017 Dear sir pls chi the details service engineer not yet visited nd updated that issue has been resolved Pls do the needful Ph battery is draining very fast nd touching the temp 40plus easily Case 2399336 for TECH_VISIT of your MOBILE will be attended by Engineer CHAITANYA TADURI-9553383937 on 15-04-2017. Thank you! www.jeeves.co.in Case 2399336, for TECH_VISIT of your MOBILE is scheduled on 16-04-2017. Thanks! www.jeeves.co.in Case 2399336 for TECH_VISIT of your MOBILE will be attended by Engineer CHAITANYA TADURI-9553383937 on 16-04-2017. Thank you! www.jeeves.co.in Case 2399336, for TECH_VISIT of your MOBILE is scheduled on 17-04-2017. Thanks! www.jeeves.co.in People from flipkart doing fraud like this company damn care about the Customers
                                        Flipkart customer support has been notified about the posted complaint.
                                        Apr 18, 2017
                                        Updated by gudurulak
                                        Dear sir pls chi the details service engineer not yet visited nd updated that issue has been resolved
                                        Pls do the needful
                                        Ph battery is draining very fast nd touching the temp 40plus easily

                                        Case 2399336 for TECH_VISIT of your MOBILE will be attended by Engineer CHAITANYA TADURI-[protected] on[protected]. Thank you! www.jeeves.co.in

                                        Case 2399336, for TECH_VISIT of your MOBILE is scheduled on[protected]. Thanks! www.jeeves.co.in

                                        Case 2399336 for TECH_VISIT of your MOBILE will be attended by Engineer CHAITANYA TADURI-[protected] on[protected]. Thank you! www.jeeves.co.in

                                        Case 2399336, for TECH_VISIT of your MOBILE is scheduled on[protected]. Thanks! www.jeeves.co.in
                                        Verified Support
                                        May 01, 2017
                                        Flipkart Customer Care's response
                                        We are sorry for the inconvenience caused. But our engineer has confirmed that customer was postponing the tech visit over 48hs hence the return is cancelled. We request you to visit authorized service center more further assistance.
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