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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1880

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N
Navneet meena
Mar 28, 2017
Resolved
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Address: Jaipur, Rajasthan, 302018
Website: flipkart.com

Flipkart mai 27to 29march ka offer chal raha h. aur usme samsung on8 mobile ki price flipkart ne apne main page pe aur offers mai 13490rs show kar rakhi hai .
but jab maine buy now kiya to uski price badkr 15900rs ho gayi esa maine kahi bar kiya . is se ye sabit hota hai ki flipkart customer ko sirf jansha de rahi apni website par traffic badane ke liye offers par galat price ka use kar rahi hai.
so sir took into this matter and solve problem.
May 12, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2017
Flipkart Customer Care's response
We are unable to find the order ID or phone number in the notice shared. We request you to please contact our customer care at[protected] for immediate assistance.
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    V
    vishnu maheswaran
    from Coimbatore, Tamil Nadu
    Mar 27, 2017
    Resolved
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    Resolved

    Address: 641029
    Website: www.flipkart.com

    As I was unable to get the item at my locality, the item was returned. I was notified that the refund will be credited to my card by 21-Mar-2017. But it's 27-Mar-2017 and I didn't get my refund back. In Order Details in My Orders in the flip kart app it shows that the Refund status is completed and it shows a return ID. But i did not get the refund in my bank account.
    May 7, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Apr 02, 2017
    Flipkart Customer Care's response
    Refund is completed and requested customer to check bank statement as the refund is completed from our end.
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      R
      Raj jaiswal3
      Mar 27, 2017
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110096
      Website: flipkart.com

      Product defect (started within two days of purchase)
      I purchased moto M two days back which cost 17000 rs and today i started facing lot of issue with phone. Vibrator is giving very bad sound. Even after switching of the vibrator it still vibrates. Pissed off with the service and product. Either this should be sorted out or my money back asap. I have been using flipkart service from 1 year. This has happened earlier as well.
      Apr 28, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Mar 28, 2017
      Flipkart Customer Care's response
      Hi

      Greetings from Flipkart!

      We are unable to find the order ID or contact number in the complaint posted and hence we are unable to action this case.

      We request you to please connect with our customer care at[protected] for immediate assistance.
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        A
        anujdutta
        from Kolkata, West Bengal
        Mar 27, 2017
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        Address: Kolkata, West Bengal, 700015
        Website: flipkart

        The lodged complaint docket no. IN1702091317091317062234859 was never resolved which was against Invoice No. F03B8MH17-466 dated 21.06.2016
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          L
          Lochan Bharti
          from Moradabad, Uttar Pradesh
          Mar 27, 2017
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          Address: 144805
          Website: consumer compliants

          I had purchased Lenovo vibe k5 note mobile on 3rd February 2017 which is not working propery as its battary is not as good as expected according to its battary power.

          Therefore, I want to return it and would like to purchase another mobile through flip cart.

          plz tell me that can it be...
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            A
            Akanshi Aggarwal
            from Gurgaon, Haryana
            Mar 27, 2017
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            Address: New Delhi, Delhi, 110019
            Website: www.flipkart.com

            Please help me with order no. OD[protected], matrix 1 Biolage
            serum. I was shocked to see the product while unpacking it yesterday i.e.
            26th march 2017, it was some pritty old bottle of wrong product with no.
            batch no. & other description details. It is just like filling a water in
            five year old bottle.
            I called customer care, so they are giving damn excuse of 72 hours. Here I
            want to add that i requested a call back on Sunday i.e. 26th March 2017 as
            well but i didn't received any call.
            Attaching the image of product which i received & ordered.
            Kindly help me by providing value for money.
            Flipkart customer support has been notified about the posted complaint.
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              K
              Kumar Pradyumna
              from Ranaghat, West Bengal
              Mar 27, 2017
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              Address: 756001
              Website: flipkart.com

              This power bank is not working...so i want to refund my money but flipkat is not agree with my opinion ..so plz request u to refund my money...because i am not satisfied for this product now i want to change the product...
              +2 photos
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                P
                Philic
                from Mumbai, Maharashtra
                Mar 27, 2017
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                Address: 560037
                Website: flipkart

                I ordered for lenovo vibe k5 note on 22 March '17, and i got the status updates for the same, even when its delivered.But when i opened the pack and see, i could see Motoe3 worth 8000/- in it ..such a great shock for me !
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                  T
                  Tarunsrivatsa
                  from Chennai, Tamil Nadu
                  Mar 27, 2017
                  Resolved
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                  Resolved

                  Address: 600062
                  Website: FLIPKART

                  I purchased the LeEco-1S mobile on[protected] after using this item automatically switched off on march 2017 & now presently this item not working condition and i already contacted customercare but no use.Also there is warranty for 1 year. I kindly request you to replace your item or refund my money. Sold By : WS Retail Services Pvt. Ltd., Warehouse Address: SND WAREHOUSE, SHED NO: C1, DOOR NO 4/195, REDHILLS-AMBATTUR ROAD, PUZHAL VILLAGE, CHENNAI, TAMIL NADU, India - 600062 VAT/TIN: [protected] Order ID: OD[protected] Retail Invoices/Bill Invoice No : CHN_PUZHAL_[protected] Dt: 24.08.2016.
                  Billing Address Shipping Address : Govindarajulu, 242, V.K.Road, V.R.Layout, Peelamedu, Peelamedu railway Station, Coimbatore - 641004, Tamilnadu.
                  PL-F16237609
                  S:S[protected] NDD
                  COD : Rs.9999.00
                  PRODUCT : HANSET/VU42974 LEECO [protected] "[protected]" QTY:1 PRICE: Rs.9522.86 TAX:Rs. 476.14
                  TOTAL: Rs . 9999.00

                  *This is a computer generated invoice. (Authorized Signatory) Ordered Through : Flipkart.com Customer Care :[protected] || www.flipkart.com/support we will return the item, with the original Brand box/price tag, original packing and invoice
                  Regd. office: WS Retail Services Private Limited, Ozone Manay Tech Park, No 56/18, 'B' Block, 9th Floor, Garvebhavipalya, Hosur Road, Bangalore-560068, Karnataka, India.
                  +1 photos
                  May 12, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 30, 2017
                  Flipkart Customer Care's response
                  Spoke to customer and got to know that issue is already resolved, so closing the case.
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                    S
                    samgayman
                    from Kodungallur, Kerala
                    Mar 27, 2017
                    Resolved
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                    Resolved

                    Address: 600028
                    Website: consumercomplaints.in

                    I have bought celestech ws01 with sim and 32 gb memory card slot and fitness tracker smartwatch vide my order no od[protected] and received the watch on 24.03.2017. After opening the pack, the watch is not working condition. Hence, i request that the celestech ws01 with sim and 32 gb memory card slot and fitness tracker smartwatch may be replaced and provide new one.

                    P. K. Sampathkumar
                    May 5, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 30, 2017
                    Flipkart Customer Care's response
                    We have already taken a request for replacement and shared TAT. Closing the case from our end.
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                      S
                      Sumit00796
                      from Talbahat, Madhya Pradesh
                      Mar 26, 2017
                      Resolved
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                      Resolved

                      Website: www.flipkart.com

                      Hi,
                      i have a complaint against Flipkart for its return policies. they are making fool to their customers. i had placed buying order of a mobile phone with order id OD[protected] Sony Xperia Xa Dual) with flip-kart through its online platform on dated 23/03/2017 and got the delivery of phone within 3 days i.e. 26/03/17. Overall packing was good and phone was looking actual as shown in their website .when i went through its specification the front camera was 13mp and 8 mp of rear camera but when clicked a photo the pic quality was worst and looking like a 3mp pic. i had also checked other specification like Battery backup, sound quality and all of these were not as expected when compared to other phone in the same range(Oppo F1s). i had bought this phone seeing the review on its website and overall the reviews was good. but when i got the actual phone and saw its quality it was not as per my expectations so i had decided to place its return request on the same day. i was shocked that they don't have any policies to return the product. they are only providing only 10 days replacement policy that mean they don, t refund or exchange the item even on the same day i.e. delivery day even you got a worst quality product. i had also contacted their customer care team but nothing got positive from their side. they only replied that we are sorry we cannot help you out. we can only provide you the replacement. i had erge them that after replacement would i get the 13 mp camera quality ? good sound speaker?. how i would get as the defects is not in the particular product. if anyone order a product and want to exchange, there is nothing in their policies which provide the option of exchange or refund. They are eating people's hard earned money with their worst policies.
                      also i would like to aware the people that dont buy anything through these **** online companies they will eat your all money. also please read their return policies carefully. before ordering the goods

                      i would like to raise this issue through your platform. request you to ask their their Policy makers to change its return policies which are against the customer rights and eating people's money. also please aware the people about these fraud companies so that they don't get trapped.
                      looking forward to your support.

                      Sumit jain
                      [protected]
                      [protected]@yahoo.com
                      May 24, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 18, 2017
                      Flipkart Customer Care's response
                      We are sorry for the inconvenience caused. We are taking this as a feedback and will make sure that it will not happen in future.
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                        A
                        Arpit Srivastav
                        from Allahabad, Uttar Pradesh
                        Mar 26, 2017
                        Resolved
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                        Resolved

                        Address: Azamgarh, Uttar Pradesh
                        Website: Filfkart

                        Please provide some saller to my pin - 276001
                        We are facing very Very problem for buying a mobile from filfkart, & please take my complain seriously, we r facing very much problem, we trust on filfkart that is why we r complain on u so that u can take some action with in 2 days because my birthday on 29 & I want anroid mobile from filfkart especially - "Motorola E 3 power"
                        Please help us. ...
                        Azamgarh - 276001
                        My email ID is -
                        [protected]@gmail.com
                        Apr 29, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 27, 2017
                        Flipkart Customer Care's response
                        Hello,

                        Greetings from Flipkart!

                        We are unable to find the order ID or phone number in the complaint posted. We request you to please contact our customer care at[protected] for immediate assistance.

                        Thank you for choosing Flipkart!
                        I has no ugh a pair of NIKE shoe.I just wore it thrice and it starting tearing.
                        Very disappointed with product .Asking for proper solution .
                        Sir, it's request please make sale of mi redmi note 4 easy for common people..I m trying to order this mobile from last 4 weeks but not getting it...Sale starts at 12 noon and ends very rapidly within 10 sec ...so please accept my proposal ..I m regular customer of flipcart help me!! flash sale is not beneficial for common people...
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                          C
                          CA Meena Goyal
                          from Vadodara, Gujarat
                          Mar 26, 2017
                          Resolved
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                          Resolved

                          Address: Jaipur, Rajasthan, 302002
                          Website: flipkart.com

                          I bought a device redmi note 4 from flipkart on 22nd March and received on 24th march and when I use the device it is defective performing random reboots means device is running hangs and reboots and this is happening again and again i request a replacement policy as per flipkart they rejected once and again i requested a technician visit me and try to solve the issue in 5 mins he didn't get the problem he is not able to understand and he updates the flipkart that phone does not have any issue and rejected again the request and then i call customer care he said they will not be able to replace because your phone does not have any issue and talked to me rudely and didn't disclose his full name and employee id and disconnected the call
                          The employee name is Anshul
                          Just Anshul is only provided to us not anything else and now I want replacement of my device and they rejected my replacement .

                          I want replacement within only 2 days from flipkart
                          +1 photos
                          Apr 30, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 30, 2017
                          Flipkart Customer Care's response
                          Issue already addressed.
                          I had ordered LYF WATER 5 Flip cover but Company has sent Flip cover of "WINDER 5".my mobile set is Lyf water5 model no. Is
                          Ls5007.
                          Hence it is required to be replaced.
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                            S
                            Sslohar
                            from Rajkot, Gujarat
                            Mar 26, 2017
                            Resolved
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                            Resolved

                            My order status shows 'Out for Delivery', but I haven't got it yet. When will I get it?

                            Address: Surat, Gujarat, 394327

                            Dear sir i have a ordered samung galaxy on nxt mobile, my order id is FMPC[protected] order date 22/3/2017 my. Order is sucessfull shipped but courier service is not deliver my product in my residence address. My product allready My order status shows 'Out for Delivery', but I haven't got it yet. When will I get it? My registered email id [protected]@gmail.com and cellphone number is [protected] i think you can help me. And i hope you, you...
                            +2 photos
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                            K
                            KRatnakumar
                            from Hyderabad, Telangana
                            Mar 26, 2017
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh, 500082
                            Website: Flipkart

                            I am Ratna kumar, I have bought a Lenovo Laptop (80TR0034IH Ideapad 110 Notebook)from Flipkart on 19th of March 2017. What I got was a defect piece, which does not have a battery backup. Hardly would last for 90 to 100 minutes, when fully charged and the screen brightness does not change. I have contacted the Flipkart Customer care, they have arranged a tech visit and a replacement. As I am working, I have told them my feasible timings very specifically multiple times. But they did not heed to my request and made the tech visit in my working hours where I can not even take the calls. So I again called up the Customer care guys and asked to raise a TICKET so that my issue would be solved with a high priority as they are having the 10 days of replacement policy. When I asked them to raise the ticket they said that they need to transfer the call to their superiors and what they did was they disconnected my call after few minutes. This has happened 2 times. When they finally transfered the call to their superiors, this guy said that "I am raising a ticket, and would solve the issue in 24 hours" but what actually happened is he did not raise a ticket and issue is still pending, If they have raised a ticket I should have got the TICKET NUMBER to my registered Mobile number and email address, which I haven't. Earlier tech visit happened a day before the scheduled date and submitted the report saying "the customer is not answering the call and hence the replacement is cancelled". And now when I asked for a concerned date that is on 24 of march (friday). They said that they cannot do that as the visit is scheduled on 26 of march 2017 and that too on SUNDAY. So by 29th of March 2017 the 10 days of replacement policy will complete. And when I ask them, they will simply say that they cannot do anything as their policy of 10 days of replacement has been completed. This Flipkart has made me buy a Defect piece for 25999/-. And made me Loose my Money. Shame on you Flipkart. This amount might not be nothing for you, but it costs me a lot. So you made me realize that Online shopping on Flipkart is the worst thing to do in my Life. Regretting.
                            Apr 30, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 30, 2017
                            Flipkart Customer Care's response
                            We have already informed to install the WIND 10 and compatible drivers from the lenovo website.. Customer agreed!
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                              A
                              ankur_talwar
                              from Bengaluru, Karnataka
                              Mar 26, 2017
                              Resolved
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                              Resolved

                              Address: Gurgaon, Haryana, 122001
                              Website: www.flipkart.com

                              I bought this power bank from flipkart and it got delivered to me on 12 th march, 2017
                              After trying it since then i found the power bank is giving only 50% of output. It a 20800 mah power bank which is charging my phone of 3400 mah battery just 2 times.
                              I contacted them after 12 days and they refused to refund as the 10 day replacement warranty is over and asked me to get in touch with ambrane.
                              There is no service center around where i live and there contact center is as pathetic as flipkart callback system is.
                              I would like to file a complaint against the harassment that flipkart has done to me and want the complete refund.
                              Apr 30, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 30, 2017
                              Flipkart Customer Care's response
                              Issue already addressed. We have informed customer to visit the service center for further assistance.
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                                A
                                from Delhi, Delhi
                                Mar 26, 2017
                                Resolved
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                                Resolved

                                Address: Gurgaon, Haryana, 122001
                                Website: ecommerce site of selling products

                                I ordered a phone which is not working fine. I asked for return and not replacement which call advisor agreed. she asked me to perform a couple of troubleshoot before arranging the return. I contacted again after doing troubleshoot and the advisor denied the return and said only replacement. I told them the return was agreed but neither he nor complaint dept. ready to return and they are also not ready to listen the call which I had with the first advisor. complaint rep directly denied to listen anything. I asked for complaint dept. email id which is also denied.

                                Order OD[protected]
                                May 9, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 02, 2017
                                Flipkart Customer Care's response
                                Issue has been addressed
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                                  S
                                  saibasu7
                                  from Delhi, Delhi
                                  Mar 26, 2017
                                  Resolved
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                                  Resolved

                                  Address: Gurgaon, Haryana, 122004
                                  Website: Flipkart.com

                                  Hello
                                  i ordered a shirt from flipkart.com whose cost is 1444.When the product was delivered i found that the product is different from original product the colours of delivered product was faded logo did not match from the original product as shown in company website (Add the photos of original and delivered product).
                                  After that i requested for the return of product then 3 different times the courier boy told that the tag of the product is not matching to the original product then i told the same issue to the flipkart costumer care person then he do something (i don't know what he did at their end) and told this time the courier boy will definitely take the product but this time no one comes for pickup and the status in web site automatically updated as COSTUMER IS HAPPY WITH THE PRODUCT (attached the screen shot of it).
                                  Now i am requesting you to take a strict action against flipkart.
                                  Thank you
                                  +4 photos
                                  May 3, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 30, 2017
                                  Flipkart Customer Care's response
                                  Issue already addressed and amount refunded to customer..
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                                    N
                                    Navaneeth Anand
                                    from Paravur, Kerala
                                    Mar 25, 2017
                                    Resolved
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                                    Resolved

                                    Address: Kannur, Kerala, 670671

                                    I have ordered a Puma Vectone IDP Running Shoes on 9th march 2017 (OD[protected] . I received a box containing old magazines instead of shoes on 21st march 2017 through speed post . I have contacted with flipkart customer care on the same day when i received the box. They said you will get the refund before 24th march 2017. But i didn't get any refund initiated message till now.
                                    +6 photos
                                    Apr 30, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 30, 2017
                                    Flipkart Customer Care's response
                                    Issue already addressed and amount refunded to customer..
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                                      boyina
                                      from Visakhapatnam, Andhra Pradesh
                                      Mar 25, 2017
                                      Resolved
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                                      Resolved

                                      Product ordered on 06/03/2017 item delivered on 19 /03/2017.item ID no

                                      [protected] . complaint is item supplied is not suitable to my

                                      iphone5C left top opening is not suitable to the 3 switches in iphone5C.

                                      complaint already made but till now no response. expected best service from

                                      flipkart . kindly acknowledge the complaint and do the needful at earliest
                                      May 24, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Mar 25, 2017
                                      Updated by boyina
                                      till now no response from your side
                                      Mar 25, 2017
                                      Updated by boyina
                                      how many times updation is required?
                                      Mar 25, 2017
                                      Updated by boyina
                                      order ID[protected], order item ID[protected] item what you supplied is not fit to apple iPhone 5C.item is print dhaba back cover with 10 days replacement guarantee
                                      Verified Support
                                      Apr 18, 2017
                                      Flipkart Customer Care's response
                                      We are sorry for the inconvenience caused. We'll be unable to honor your request as the product is beyond our seller's replacement policy. We request you to get in touch with the brand's customer care number.
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