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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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S
srinivasshree
from Pune, Maharashtra
Mar 25, 2017
Resolved
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Address: Bangalore, Karnataka, 560068
Website: www.flipkart.com

I have booked more than 6 product from the flipkart but i didn't get even a single product.The Ekart logistics who are responsible to deliver the product they are careless and not giving response to the customer and the flipkart too they stats that my order was returned due to incorrect address and pin code but my address and pin code where correct.Then why should they do like this.Its not an first time this is 6th time my order get returned without giving the information to me.Therefore you should take serious action on both the flipkart and logistics.my last order number is OD[protected]. i booked on 21.3.2017 and they said it will be deliver on 25.3.2017.but on 24.3.17 i received the message that i will get my product on tomorrow i.e 25.7.2017.On 25.3.2017 while i checking on flipkart website its shows the out of delivery area but no intimation was given to me .So i called to customer care they are js say that my address and pin ode was wrong but both the address and pin code where correct, While other services like amazon, snap deal for those also i provide this same address they given my product on the door step.Then how they say it was wrong.While checkind in he flipkart website with my pin code its say the product can be delivered to my area.So please take an serious action on the flipkart and logistics
May 12, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2017
Flipkart Customer Care's response
We can see that the issue has already been addressed by our team.
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    S
    sharma pallavi
    from Gurgaon, Haryana
    Mar 25, 2017
    Resolved
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    Address: Faridabad, Haryana, 121003
    Website: [email protected]

    I bought lenovo k5 plus smartphone in august 2016 from online flipkart. I not excepted this type: over heating, battary down very fast.. Even not using per hour. I think company well branded. After two months mobile over heated and charging not receiving the phone. I think mobile returns to the company is it possible sir. How to solve my problem and who solve the problem. Please give me suggestion sir, other wise exchange my mobile...

    Kindly help asap.
    Mar 27, 2017
    Complaint marked as Resolved 
    Dear Team, My phone's problem not solved so please as soon as possible resolve this problem. kindly note my email id and phone no for your reference. Email Id- [email protected] Phone No- 9818645400
    Flipkart customer support has been notified about the posted complaint.
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      R
      R Mhaske
      from Aurangabad, Maharashtra
      Mar 25, 2017
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      Address: 431136

      Dear Flipkart Team,
      i was take my order and open that order
      see the left side shoes was 2 nos & no better Quality
      help me for best quality & services for this order
      order Id OD[protected]
      order received 24/03/2017 Amount 874

      .
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        S
        Sankha89
        from Kolkata, West Bengal
        Mar 25, 2017
        Resolved
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        Website: www.flipkart.com

        I recently buy a redmi note 4 from flipkart site order id - OD[protected], which not work properly, I have use Airtel, so I contact with airtel, they said that no airtel sim is work with your redmi note 4 handset. I talk to mi customer service also, but they said that their handset has no problem, and flipkart also said that they can't return it.

        So, I asked to the flipkart can I paid rupees 12999/- for charities ?
        Airtel also said to me that their SIM not work with this phone.
        So, flipkart I want my money back, and please take back your phone.
        Apr 30, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Mar 29, 2017
        Flipkart Customer Care's response
        The Issue has already been addressed by the team and resolution has been provided to the customer.
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          R
          Rishab Bhandari
          from Mumbai, Maharashtra
          Mar 25, 2017
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          Address: Thane, Maharashtra, 401501
          Website: www.flipkart.com

          I ordered one charger and the box i received was empty. After that i have contacted them 2 times and each time they assured that i will be given the new product. But each time they cancelled the request and told it was a technical issue. I have attached a picture with this complaint showing that both the replacement requests were cancelled.
          +1 photos
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            P
            Pabitra Karmakar
            from Kolkata, West Bengal
            Mar 24, 2017
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            Address: 713363

            I am Oder place for moto g5 plus 16gb for 14999 but flipkart cancle my oder why?please help
            i am buy this product for 14999 but now not available this product at this price now this product price is 16999 so please fix my problem thanks..
            +1 photos
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              A
              amitojs91
              from Hyderabad, Telangana
              Mar 24, 2017
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110027
              Website: flipkart.com

              I ordered Samsung Galaxy S7 Gold on[protected] through Flipkart.com for INR 43400, but received box containing old garbage batteries.

              Order ID: OD[protected]

              I informed the same to Flipkart through mails and calls, on social networking sites also. But they are not providing any positive resolution to my issue till now and not refunding the amount also.
              On website, they have shown it has 10-Day replacement policy, but it has become a 10-Day mentally harassment policy for their customers. I've paid the amount to them and currently holding no dues.

              Flipkart, please refund my 43, 400 INR.

              Please help me out and save my hard earned money.

              Regards,
              Amitoj Singh
              91-[protected]
              +2 photos
              Mar 29, 2017
              Complaint marked as Resolved 
              I have received the product on 28-03-2017 from Flipkart. Thanks and please go ahead with the closure of this complaint.
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Apr 01, 2017
              Flipkart Customer Care's response
              Issue is resolved
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                A
                Ashwini Kalkur
                from Bengaluru, Karnataka
                Mar 24, 2017
                Resolved
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                Address: 560078
                Website: Fliokart

                I've ordered a redmi note 4. Expected delivery date was today and the product on tracking has been lying with the budhigere facility for close to 36 hours [10am last morning]. None of the customer care executives want to help but just say we understand your issue while they don't. The phone has been shipped from the hub nearest to me to some place 25 kms away. Now they won't even let me change my shipping address owing to delay from their end. Unprofessional to the core..
                May 1, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Mar 27, 2017
                Flipkart Customer Care's response
                Hello,

                Greetings from Flipkart!

                We are unable to find the order ID or phone number in the complaint posted. We request you to please contact our customer care at[protected] for immediate assistance.

                Thank you for choosing Flipkart!
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                  N
                  Neha Thakral
                  from Delhi, Delhi
                  Mar 24, 2017
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                  Address: South West Delhi, Delhi, 110030
                  Website: www.flipkart.com/order_details?order_id=OD108304737888327000&src=od&link=order_number

                  My order no is OD[protected]. its not working from last few days. I went to Samsung care. But they are denying it. There is warranty of 1 yr. I have never expected this from samsung mobiles. Also from flipkaRT. I am so much depressed with t is service. Worst phone i get from flipkart.
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                    K
                    karan pada
                    from Nangal, Punjab
                    Mar 24, 2017
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                    Address: 140603
                    Website: flipkart

                    As a per rate nd offers of flipkart.. They are providing a rate of iphone 7 at 56000 under proceed by 2 more offers on credit... Whil dat these offers will be valid till 24/3/2017... So want to file complaint against them... They dnt stay on thereb commitments... Such that if no reply is given by them... Then i will file as case at consumer court
                    Flipkart customer support has been notified about the posted complaint.
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                      Nilesh K Kamthe
                      from Mumbai, Maharashtra
                      Mar 23, 2017
                      Resolved
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                      Address: 560034

                      I had placed an order for mobile skin(SK100071-BKLR/Skinnova BBPV BKLR BlackBerry PRIV Mobile skin) dated[protected], Order Id-OD[protected] & received it on[protected] Invoice No-F0383TN[protected] through cash on delivery. But I noticed that the product I received was a fake. I cancelled my order and gave my bank details for refund. Flipcart acknowledged my cancellation and approved my pickup of the said product on[protected]. But on the same day they sent me an SMS that my pickup was cancelled as I wanted to keep the product which is not true. This was my first & worst experience with Flipkart. Flipkart is a total cheat & I'm planning to run a online campaign against Flipkart.
                      Apr 30, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 30, 2017
                      Flipkart Customer Care's response
                      Spoke to customer and taken request for refund..Closing the case..
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                        T
                        Trishant khatri
                        from Bidar, Karnataka
                        Mar 23, 2017
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                        HP omen laptop cancelled by flipkart after 14 days of accepting payment.

                        Address: Bellary, Karnataka, 583118
                        Website: Flipkart

                        My order no is OD[protected] I paid around rs 1 lakh to flipkart, after 14 days they cancelled my order without any clarification, i preodered the product it was about to launch on 15th march and it was available on other stores from 15th march onwards but on flipkart it was delayed on 17th march first n then on 20th march, n subsequently on 23rd march flipkart cancelled my order, this is highly unacceptable, non ethical on flipkart's...
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                        T
                        Tresa John
                        from Pune, Maharashtra
                        Mar 23, 2017
                        Resolved
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                        Resolved

                        Address: Pune, Maharashtra, 411006
                        Website: www.flipkart.com

                        I have ordered Acer Aspire V3 Core i5 5th Gen - (8GB/1TB HDD/Windows 10), and received a cheap item of Acer Aspire E15 (4GB/Linpus OS). I have requested a return on the day i received the item, now it is 10 days. No action taken till now. What should i do now??
                        Order delivered on 14th March 2017, and from very first day only i requested my return, and from that day on wards i started calling the customer care. They told me that by 17th March your problem will get solved, and nothing happened. when i call them again, they said on 22nd March they will resolve/ replace it. On 22nd March I received a message that they will resolve/replace it on 23rd March. Till this day no action taken.
                        Apr 29, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 29, 2017
                        Flipkart Customer Care's response
                        Issue already addressed and we have also refunded the amount to customer..
                        Sir i had parchesed letv le x526 model mobile phone through flipkarrt on 22/11/2016, now the phone not working please arranged for service or replacement.thank you.
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                          L
                          Lokesh chandra nag
                          from Kanpur, Uttar Pradesh
                          Mar 23, 2017
                          Resolved
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                          Resolved

                          Website: Flipkart.com

                          I was placed the order j7prime for home delivery charges 15900 on COD . I was recived only the charger inside mobile packet and when i raised the replacement complain on my account login within 24 hrs i got a mail my request dissapproved for unwanted no of returns and they also blocked my login id on flipkart i am not able to login there also the delivery boy abused on a call then disconnect without provid me right resolation .
                          Company name - flipkart
                          Product -j7 prime
                          Amount -15900
                          Apr 27, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 24, 2017
                          Flipkart Customer Care's response
                          Mail has been shared to customer stating recent return request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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                            U
                            Ujjwal Mittal
                            from Delhi, Delhi
                            Mar 23, 2017
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110065
                            Website: www.flipkart.com

                            I have booked a redmi note 4 black 64gb /4 GB ram variant which comes under the flash sales every Wednesday and now they just randomly cancelled my order without even sending me a message, due to which I was not able to book it from mi.com as I thought that I have confirmed my order booking, and then I called their customer care and they are just wasting my time, they just wasted my half an hour and ended the call, then I called again there is no solution to my query. please look into this matter.
                            +1 photos
                            May 14, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 30, 2017
                            Flipkart Customer Care's response
                            We have already interacted with customer and informed him the reason why his previous order was cancelled.
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                              S
                              shanmugam t s
                              from Delhi, Delhi
                              Mar 23, 2017
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560032
                              Website: www.flipkart.com

                              Dear sir/Madam,

                              I booked 4 badminton Racquets (Order no.[protected] last week dated[protected]. It was an advertisement in your website if we purchase two numbers 5% discount and book three numbers 10% discount like, however I booked 04 quantities since your website allowed to book. After billing amount is deducted from my Credit card Order is confirmed by flipkart. But immediately I got message from the Flipkart saying order cancelled.
                              I immediately called the customer care for the necessary action, they replied me such that, maximum allowed orders are three hence your order is cancelled like.
                              Post discussion with Customer care and verbal communication with executive I booked for three numbers of badminton racquets (order no. [protected]). However my order is again cancelled. Please look at this issue as a flipkart customer I suffered twice in a week. my billing amount is already deducted from my account. Even to get my amount back i have to wait 8 working days.
                              SHANMUGAM T S
                              [protected]
                              Apr 30, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 29, 2017
                              Flipkart Customer Care's response
                              Issue already addressed..
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                                D
                                debjani ganguly
                                from Kolkata, West Bengal
                                Mar 23, 2017
                                Resolved
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                                Resolved

                                I have placed the order yesterday through phone pe app. My account have been debited but my order did not get placed yet. I was told that either it will get placed within 8hrs or the amount will be refunded within 8 hrs.. Still there have been no changes and all flipkart libes are busy.. Plz help. Flipkart is not responding my mails or in any way. All the lines of calls are always busy.
                                +1 photos
                                May 9, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 30, 2017
                                Flipkart Customer Care's response
                                We can see that the issue has already been addressed and the resolution has been provided to the customer.
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                                  A
                                  Aswini Mahato
                                  Mar 23, 2017
                                  Resolved
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                                  Resolved

                                  Address: Purulia, West Bengal, 723101

                                  Dear Sir/Madam,
                                  Yesterday(22/03/17) I got my product
                                  (Lehenga--cloth) 2 pcs.
                                  But one of them product quality of this cloth is very low. I want to exchange it. My order id is OD[protected]
                                  +1 photos
                                  May 1, 2017
                                  Complaint marked as Resolved 
                                  Mar 24, 2017
                                  Updated by Aswini Mahato
                                  Dear Sir/Madam,
                                  Yesterday I complained about my online purchased material, received on 22/03/17.
                                  But after 24 hrs no reply from your side.I got 2 pieces of lehenga(clothing item), one of them is very bad quality. I want to return it.
                                  My order id is OD[protected]
                                  Oder item id is [protected]
                                  Please do the needful as early as possible.
                                  Thanks and regards
                                  Basundhara Mahato
                                  Verified Support
                                  Mar 30, 2017
                                  Flipkart Customer Care's response
                                  We have escalated the issue to our team, they will contact you shortly with a resolution.
                                  Dear Aswini Mahato,

                                  Its better idea before purchasing specific product from any online shopping website check the customer review of specific product and rating of the product to avoid these kind of issue with supplied consignment.

                                  ANGURAJ
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                                    S
                                    Sushmita Gautam Singh
                                    from Patna, Bihar
                                    Mar 23, 2017
                                    Resolved
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                                    Resolved

                                    Address: 800001
                                    Website: www.flipkart.com

                                    I ordered V R Fashion Embroidered women's lehenga set. I ordered for three sets but on 23/feb/2017 I received only 1 set in the consignment. I registered the complaint for return and refund of my order. My request has been cancelled by giving me no explanation regarding this. My return id is[protected]. Even after one month my consignment for return is not picked and refunded. this same happened to one more order of the same product for same address and on the same date. The dealer is not at all professional and satisfying in customer services. the remaining order ids are as mentioned. Customer name: Keshwi order id: OD[protected].
                                    Apr 30, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 29, 2017
                                    Flipkart Customer Care's response
                                    Issue already addressed.. So closing the case
                                    Dear Sushmita Gautam Singh,

                                    Better you may file a complaint in Consumer Court against them as per you statement. Also before filing complaint in consumer court inform them about your move as your going to raise a complaint in Consumer Court.

                                    ANGURAJ
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                                      Prashant Lamani
                                      from Bengaluru, Karnataka
                                      Mar 23, 2017
                                      Resolved
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                                      Resolved

                                      Address: Raichur, Karnataka, 584101
                                      Website: www.flipcart.com

                                      Dear Sir/Madam,

                                      I purchased 33 inches LED TV from Flipkart on 23 Feb 2017 and it delivered on 4 March 2017 and when installation engineer told tv screen damaged so I requested for return and 50 time I will called to Flipkart team they dint replied and they replaced my TV so request you to kindly go through this and help me for regarding ...

                                      Thanks Regards
                                      Prashant Lamani
                                      May 8, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Mar 23, 2017
                                      Updated by Prashant Lamani
                                      Plz take seias action
                                      Verified Support
                                      Mar 30, 2017
                                      Flipkart Customer Care's response
                                      We have already delivered the replacement to customer and the issue stands resolved. So closing the case.
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